FMS_Questions and Answers_2 Feb 2024.pdf

Furnishings Management Section (FMS) Services Joint Base San Antonio

Notice ID: FA301624R0009 Questions and Answers (Q&A)

1. Reference: PWS, page 2, paras 1 and 1.1 Clarification of work locations. Please clarify if Family Housing Furnishings at Fort Sam Houston, Lackland, and Randolph AFB are included in this contract. The PWS and pricing sheets imply that only the fire station annexes at FSH, RND and Seguin, are included, but no Family Housing other than General Officer Quarters.

Government Response: The contractor shall NOT issue/remove any furnishings to any JBSA Family Housing unit other than designated JBSA General Officer Quarters (GOQs) IAW AFI 32- 6000 and IAW the PWS for GOQ requirements. PWS has been updated to reflect this change.

2. Reference: PWS, Appendix D, page 23. JBSA Warehouse Storage Facilities, does not show any storage facility for Randolph UH/GO/ Family Housing Furnishings

Question: Is there any requirement to provide furnishings management for UH/ MFH at Randolph AFB

Government Response: Yes, for UH. No for MFH. Please refer to updated PWS.

3. Reference: PWS, page 2, para 1.1. Question: Who is responsible for ordering bench stock type items replenishment?

Government Response: The COR shall be responsible for the approval and purchase of all bench stock furnishing items. PWS has been updated to reflect this information.

4. Reference: PWS, page 3, para1.1.2. Question: Will the government provide rug and upholstery cleaning equipment, air compressor, vacuum devices?

Government Response: No.

5. Reference: PWS, page 3, para 1.3.3. Question: Will the government provide any warehouse material handling equipment or vehicles?

Government Response: Per PWS para 1. Description of Services and IAW AFI 32-6000, Housing Management, the contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA Furnishings Management Section (FMS).

6. Reference: PWS, page 5, Para 1.7. Question: Will the government provide a FREON Removal / Recovery / Recycle machine?

Government Response: The government will not provide any refrigerant FREON Removal / Recovery or recycle machine.

7. Another question that pertains to Freon recycling/disposal. According to records found in SAM.gov, the incumbent contractor is not responsible for Freon recovery / disposal. The workload data at Appendix A, Past Historical workload Data, reflects zero Refrigerant Recovery activity after 29 Feb 2020. The solicitation also does not provide an inventory of furnishings and appliances currently in use at each location, which would give an indication of the magnitude of Freon recovery / disposal potential.

Question: Could the government provide an inventory listing, in Excel format, of the number of refrigerant-cooled appliances at each location?

Government Response: The Government has added history of refrigerant removal that was performed outside the current contract. Please refer to Appendix A.

Question: If a subcontractor is used to extract and dispose of Freon and the subcontractor will purchase the extracted Freon, how will the prime contractor reimburse the government for the sold Freon?

Government Response: The Government only requires what is stated in Paragraph 1.7 Refrigerant FREON Removal/Extraction/Recovery and Disposal Service, of the PWS.

8. Reference: PWS, Page 2, para 1.1 Required Services (Non-Personal). This paragraph and the Past Historical Workload data at Appendix A, make reference to servicing, inventory, and repair of kitchen appliances in quarters, including Military Family Housing (MFH). JBSA LAK Military Family Housing is privatized. Balfour Beatty owns the family housing and is responsible for maintaining, repairing, and managing the communities. JBSA RND Military Family Housing is privatized and is owned by Hunt Military Communities.

QUESTION: The original concept for privatized housing included services such as kitchen appliance repair or replacement. If that responsibility remained with Hunt and Balfour Beatty, what other appliances are the Furnishings Management Section contractor responsible for maintenance or replacement?

Government Response: No, this contract will not service Military Family Housing. PWS has been updated.

QUESTION: Are kitchen appliances such as refrigerators, stoves, and stove hoods to be issued, repaired, and accounted for by the FMS contractor?

Government Response: This contract will not service Military Family Housing. PWS has been updated.

QUESTION: Do stoves in the MFH quarters use electric or natural gas fuel?

Government Response: This contract will not service Military Family Housing. PWS has been updated.

9. Notice ID FA301623R009 in SAM.gov identifies this procurement as a follow-on requirement for Furnishings Management Section (FMS) Services for Joint Base San Antonio. Please advise the identity of the incumbent contractor and the contract number(s) of the incumbent and any predecessor contract.

Government Response: Contract Number: FA301619DA001; Contractor/Offeror: Data Monitor Systems, Inc, Cage Code: 7M587

10. Is the incumbent eligible for award of a contract under SDVO set-aside RFP?

Government Response: Refer to response provided to Question 9.

11. The RFP provides that the contractor shall be bound by the wage determination number 2015-5253, Revision No. 22, dated 12/26/2023, issued by the US Department of Labor in accordance with the Service Contract Act. Will the government identify labor categories other than Material Handler from the Wage Determination that apply to the contract work?

Government Response: No.

12. Are the incumbent’s employees for the incumbent contract unionized or otherwise subject to a labor agreement?

Government Response: Only subject to the Service Contract Act - Wage Determination No.:

2015-5253.

13. How many employees does the incumbent have working on the contract? What occupation codes? For each employee, what is the length of service with the incumbent and any previous contractors/predecessor(s)/facility?

Government Response: The Government does not provide that information.

14. Will the Government permit assignment of contractor personnel who hold valid Green Cards or TPS status, or will it restrict access to contractor personnel to US citizens?

Government Response: The requirement is not limited to personnel who are US citizens;

however, personnel who hold valid Green Cards or TPS status require additional background check processing, ID, and a clear record. Please refer to section 1.13. SECURITY REQUIREMENTS of the PWS for additional information.

15. Reference: PWS, page 13, para 3.2.3, Computer Access; PWS, page 23, Appendix D, JBSA Warehouse Storage Facilities

QUESTION: Will the contractor have internet access in the Central Office Location in Building 4194, Fort Sam Houston?

Government Response: The FMS contractor will have internet access via wireless MiFi or land line connectivity as needed to get their job done either in the central office of Bldg. 4194 and/or Bldg. 4193.

16. Reference: PWS, page 2, paragraph 1, Description of Services:

a. Operate the JBSA Furnishings Management Section for all UH, BMT…Family Housing

(FH).

QUESTION: Are family housing furnishings, other than General Officer Quarters, included in this contract?

Government Response: No. Family housing furnishings are not included.

17. Reference: PWS, page 2, paragraph 1.1, FMS office in Bldg. 4194.

QUESTION: Is there internet access connectivity available in the area designated for the FMS office?

Government Response: Yes.

18. Reference: PWS, page 5, paragraph 1.6 Furnishing Repair:

a. The contractor is responsible for cleaning and minor repairs to appliances and furnishings.

QUESTION: Is there a central area in Bldg. 4193 or any building at Lackland or Randolph that has a designated area for minor repairs / refurbishment?

Government Response: There’s sufficient space throughout Bldg. 4194 to complete all minor repairs.

19. Reference: Solicitation Schedule B, page 3 of 45, Supplies or Services & Prices or Costs, CLIN XX02, Refrigerant Freon Removal, Extraction, Recovery and Disposal.

a. CLIN item estimated quantity is 400 each.

QUESTION: What is the 400-quantity referring to, i.e. 400 refrigerators, 400 work orders, or 400 lbs. of freon?

Government Response: CLIN 0X02 has been removed. Refrigerant Freon Removal, Extraction, Recovery and Disposal Services will now be performed IAW CLIN 0X01 and IAW the PWS para

1.7. Please refer to amendment Solicitation BID schedule.

20. Does Executive Order No. 14026 apply to the contract?

Government Response: Yes. Please refer to the clauses applicable to this FSM requirement within the solicitation.

21. Does the Government require the contractor to provide a minimum number of vehicles? If so, what is the requirement?

Government Response: Per PWS para 1. Description of Services, IAW AFI 32-6000, Housing Management, the contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA Furnishings Management Section (FMS).

22. Who will be responsible for supplying package materials such as, for example (and not limited to) shrink wrap?

Government Response: Per PWS para 1. Description of Services, IAW AFI 32-6000, Housing Management, the contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA Furnishings Management Section (FMS).

23. What was the award price for the incumbent contract?

Government Response: Price at time of award: $2,108,635.36

24. How many personnel work for the incumbent today to provide the services required under the incumbent contract and what are their job titles?

Government Response: The Government does not provide that information.

25. Can the Government provide offerors with a complete inventory of all new items in the warehouses?

Government Response: The government will provide an inventory of stored items upon start of award. Refer to PWS, Paragraph 1.9.

26. For Line Items 0101, 0201, 0301, 0401, and 0501, please confirm that the Government is requesting offerors to list a monthly unit price in column 5, and an extended annual price for 12 months in column 6.

Government Response: Correct.

27. The solicitation appears to be two different line items one for excepting items and one for delivering items; is that correct?

Government Response: Please refer to the BID schedule listed within the solicitation and refer to PWS for the requirements.

28. Is there a line item for pickup and return to warehouse?

Government Response: No.

29. Is there a line item for delivery to Government surplus warehouse?

Government Response: No.

30. The solicitation makes repeated reference to “Nonpersonal Services” (including 0101, 0103, 0201, 0203, 0301, 0303, 0401, 0403, 0501, 0503. What definition of “Nonpersonal Services” is used for this Solicitation?

Government Response: IAW FAR 37.101, Definitions, Nonpersonal services contract means a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

31. Is there a line item for mass moves?

Government Response: No. Mass move requirements, when requested, shall be accomplished IAW CLIN 0X01.

32. What is the distance between the warehouse and the different bases that need to be serviced?

Government Response: This information may be more accurate when searched via internet/google maps. Please refer to PWS for locations requiring services under this requirement.

33. Is there an incumbent?

Government Response: Contractor/Offeror: Data Monitor Systems, Inc, Cage Code: 7M587

34. What type of Freon is in the Refrigerators, and what is the quantity?

Government Response: Unknown

35. What is the definition of an "Item" in the move?

Government Response: Any Furnishing/Appliance item.

36. For the Storage Facilities - do they have the capacity to handle surges?

Government Response: Yes.

37. Are the items packaged already or is the contractor responsible for packing?

Government Response: Refer to PWS paragraph 1.1. REQUIRED SERVICES (NON-PERSONAL).

38. Are there any special requirements for General Officer Moves?

Government Response: No, please refer to PWS for information pertaining to General Officer Quarters.

39. How many full-time Movers are currently assigned to this contract?

Government Response: The Government does not provide that information.

40. Reference: PWS, Section 1.2, pg. 3. What is the duration of the eMH Furnishings Management Database Training that the government will provide to designated contractor personnel?

Government Response: As stated within PWS, Section 1.2, eMH DATABASE TRAINING, “The government will provide eMH Furnishings Management Database Training to designated contractor personnel within 90 days after contract award. Once training is complete, the contractor is responsible for maintaining the database.”

41. Reference: PWS, Section 1.2, pg. 3. Is the Government providing the computer to access the Database? Can it be accessed from the Warehouse / Provided Office space?

Government Response: Yes.

42. Reference: PWS, Section 1.3, pg. 3. Can the Government elaborate on the procedures for thoroughly inspecting new bench stock furnishings and appliances, especially regarding the documentation of damages and the communication process with the COR?

Government Response: Refer to PWS paragraph 1.3.1.

43. Reference: PWS, Section 1.4, pg. 4. Can the Government provide who determines if furnishing and or appliances are serviceable or unserviceable?

Government Response: The COR shall determine any furnishing or appliance as unserviceable. Refer to PWS paragraph 1.4. update.

44. Reference: PWS, Section 1.5, pg. 4. Can the Government elaborate on the specific information that needs to be recorded in the contracted notebook, and how will this data be communicated with the COR for a timely resolution?

Government Response: Refer to the information provided in PWS paragraph 1.5.

45. Reference: PWS, Section 1.6, pg. 5. Can the Government provide examples of minor repairs and touch-ups that the contractor may need to perform on furnishings and appliances? What is the approval process for uncertain repair situations?

Government Response: Refer to the information provided in PWS paragraph 1.6.

46. Reference: PWS, Section 1.8, pg. 5. Can the Government clarify the process for determining the value of damaged furnishing items using the straight-line depreciation method, and how is the established value confirmed by the COR?

Government Response: Refer to the information provided in PWS paragraph 1.8.

47. Reference: PWS, Section 1.1, pg. 6. Can the Government provide the situations that are considered emergency requirements, and what approvals are necessary for emergency services after normal duty hours, weekends, or holidays?

Government Response: Please refer to PWS, paragraph 1.10. EMERGENCY RESPONSE.

Important to note within this paragraph. “Emergency services shall be approved by the COR and/or the Contracting Officer (CO) before work is performed after normal duty hours/weekends or holidays.”

48. Reference: PWS, Section 1.15, pg. 8. For this program is the contractor required to have IT- Level III computer access, what specific criteria determine the necessity of a National Agency Check with Inquiries (NACI), and what information is covered in the Standard Form (SF) 85 questionnaire? Is there a difference in investigation requirements for different levels of IT access?

Government Response: This requirement has been updated, please refer to PWS 1.15.

SUITABILITY INVESTIGATIONS. The Standard Form (SF) 85 questionnaire can be found and reviewed online.

49. Reference: PWS, Section 2, pg. 9. Can the Government provide more details on the specific requirements for furnishing receipt, assembly, disassembly, labeling, issue, pick-up and delivery, inspection, and warehousing? How are customer complaints and defects tracked and reported?

Government Response: Refer to the referenced PWS paragraph 1.1. through 1.9.3 of the PWS. Review Section 2 of the PWS regarding the topic of Customer Complaints.

50. Reference: PWS, Section 2, pg. 10. Can the Government elaborate on the processes involved in ensuring proper storage, delivery, unpacking, assembly/disassembly, and installation of serviceable furnishings? How is compliance with turn-in request procedures monitored?

Government Response: Refer to the referenced PWS paragraph 1.1., 1.4. and 1.5. of the PWS.

51. Reference: PWS, Section 2, pg. 10. Can the Government provide more details on the removal, transport, reinstallation, and securing processes for GOQ furnishings and window treatments? How are defects monitored in this service?

Government Response: Refer to PWS paragraph 1.1.1 – 1.1.3. for additional requirements regarding the GOQs.

52. Reference: PWS, Section (C) (1), pg. 22. As this is a SCA contract, can the Government provide the number of FTEs and how long they have performed on this program. This will allow industry to calculate the appropriate PTO schedule for the follow-on effort.

Government Response: The Government does not provide that information.

53. Can the Government provide any specific certifications or licenses needed to operate the Forklift and other equipment/vehicles on the installation?

Government Response: No specific certification or license is needed; however, a valid driver’s license is required.

54. The contractor is required to provide their own trucks and forklift to move furniture and appliances. Is a propane forklift the preferred forklift or can the contractor use an electric forklift?

Government Response: Per PWS para 1. Description of Services and IAW AFI 32-6000, Housing Management, the contractor shall provide all management, labor, tools, equipment, transportation, and materials necessary to operate the JBSA Furnishings Management Section (FMS).

55. Per PWS Paragraph 1.3.5. Mass Moves of Furnishings and/or appliances. The Mass Move Requirement is now defined as moving 1000 pieces as required, which doubles the current Mass Move requirement of 500 pieces. Based on this increase, we have the following questions:

a. Will the government provide a list of local authorized sub-contractors that can support Mass Moves as we want to ensure that any company used to support the moves are authorized to access the base?

Government Response: No.

b. Will the Government consider adding a cost reimbursement CLIN for costs that may exceed the FFP costs projects by the contractor to cover the projected Mass Moves costs each year?

Government Response: No.

56. Per PWS Paragraph 1.3.5. Mass Moves of Furnishings and/or appliances. Please verify if this is a workload increase or a new requirement?

Government Response: Refer to paragraph 1.3.5 of the PWS for MASS MOVES OF FURNISHINGS AND/OR APPLIANCES. Also, refer to historical data for Mass Moves.

57. Per PWS Paragraph 1.7. (New Requirement) Refrigerant FREON Removal. Please verify if this is a new contract requirement for the contractor?

Government Response: Yes. Refrigerant FREON Removal was not a requirement under the current contract.