PWS - J2 Security PWS - 7 April 2026.pdf
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- J2 Physical Security Services
- Solicitation number
- W91QEX-26-R-A-0001
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This is a Performance Work Statement (PWS) for security services support to United States Southern Command (USSOUTHCOM) dated March 5, 2026. The contract is a non-personal services, Firm Fixed Price agreement with Other Direct Costs for travel and related expenses. The period of performance consists of a 10-month base period (including one month phase-in) plus four optional 12-month periods. Work is performed at HQ USSOUTHCOM, 9301 NW 33rd Street, Doral, FL 33172, during standard business hours of 0600-1800 Monday through Friday, with surge capability of up to 250 overtime hours annually or two additional personnel for surges exceeding 20 days.
The contractor shall provide comprehensive security services supporting USSOUTHCOM's collateral and SCI security programs across administrative, personnel, physical, information, and industrial security functions throughout the command's area of responsibility covering Central and South America, the Caribbean, and adjacent waters. Key tasks include: personnel security processing (in/out-processing, clearance certifications, badge issuance); information security management (classified material handling, destruction, declassification support, SETA programs); physical security operations (ESS/LENEL system maintenance, access control, alarm response within one hour, lock maintenance, security assessments); conference center security; escort and access control services; and security administration. The contractor must supply approximately 48,000 labor hours annually across nine specialty positions: Personnel Security Specialist (5,760 hours), Information Security Specialist (9,600 hours), Physical Security Specialist (15,360 hours), Conference Center Security Assistant (5,760 hours), and supporting specialists. All contractor personnel require Top Secret/SCI security clearances, and key personnel must include certified specialists in LENEL access control systems, classified material destruction equipment (SEM Model 23/5 disintegrator), and IT/cybersecurity functions. Deliverables include weekly activity reports, incident reports, training completion reports, equipment inventory reports, and compliance documentation submitted to the Contracting Officer's Representative. Performance standards require 95-100% compliance across 14 performance objectives with monthly deductions ranging from 3-10% for non-compliance.
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Section C - Descriptions and Specifications
PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT (PWS) UNITED STATES SOUTHERN COMMAND
(USSOUTHCOM) FOR SECURITY SERVICES SUPPORT
05 March 2026
Part 1
General Information
1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.
1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Security Services Support as defined in this PWS. The contractor shall perform to the standards in this contract.
1.2 Background: Security Service supports USSOUTHCOM’s collateral and SCI security programs, including but not limited to administrative, personnel, physical, information, and industrial security functions within the headquarters (HQ) and throughout USSOUTHCOM’s area of responsibility (AOR) which includes Central and South America, the Caribbean and the adjacent waters of the Pacific and Atlantic Oceans and the Gulf of Mexico. These programs are designed to protect the command’s people, information, property and operations from acts of espionage, sabotage, terrorism, workplace violence, and other criminal acts; as well as, acts of negligence affecting the command’s security posture.
1.3 Objectives: The objective of this contract is to obtain stable, and qualified workforce; and the resources to furnish all the following support services using a cost effective approach that enhances USSOUTHCOM’s ability to achieve its national defense mission.
1.4 Scope: The scope of this contract covers the entire spectrum of non-inherently governmental services and solutions associated with supporting USSOUTHCOM as required by this Performance Work Statement (PWS).
The contractor shall provide security service support operations needed to support USSOUTHCOM. The contractor shall maintain the capability to adapt to security requirements, software, and system changes that will occur during the performance period of this contract The Contractor and their workforce must have the ability to successfully adapt to these changes and accomplish all performance requirements in a timely and responsive manner.
1.5 Period of Performance: The Period of Performance shall be a base period of 10 months (that includes one
(1) month Phase In Period as well) from date of contract execution and four (4), twelve (12) month Option Periods.
1.6 General Information:
1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.
1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.
1.6.1.2 The Quality Control Plan shall address as a minimum:
1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.
1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.
1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions.
The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.
1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.
1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.
1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.
The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.
1.6.1.3 Inspection System: The contractor shall develop, implement and maintain a system to inspect the services to ensure compliance with PWS requirements, and applicable laws and regulations. The contractor shall specify a scheduled frequency of inspections, the titles of the individuals who shall do the inspection, and their organizational placement.
1.6.1.4 Deficiency Prevention: The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable. The Quality Control Plan shall be designed to intercept inferior services before they are provided to the Government.
1.6.1.5 Inspection Files: The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken. This documentation shall be kept on site and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.
1.6.1.6 Complaints: The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval. The Quality Control Plan shall be updated, at no additional cost to the Government, as required to preclude a recurrence of the complaint.
1.6.1.7 Operations Security (OPSEC) SOP/Plan Requirements (As determined by AT/OPSEC Review): The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.
1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the
Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.
1.6.3 Recognized Holidays: Contractor is not required to perform work on the following holidays:
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day
1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0600- 1800 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, always, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.
1.6.4.1 Surge Capability: The Contractor shall provide a surge capability (overtime for 250 hours per year or extra personnel not to exceed two (2) Security Support personnel for surge over 20 days) to support any unforeseen world events or exercises that may require temporary alteration of standard duty hours.
Government estimates are based on historical data for emergencies and exercises supporting USSOUTHCOM.
The Contractor shall obtain preapproval from the KO within 48 hours prior to any surge hours being worked.
This surge capability will be anything above the standard operating hours as outlined in paragraph 1.6.4. The information provided in Technical Exhibit (TE) 1, about the number of actions and estimated hours, is for reference only and not the official workload per task.. For longer term surges, the contractor will be given guidance to increase personnel from the KO.
1.6.5 Place of Performance: The work to be performed under this contract will be performed at HQ USSOUTHCOM, 9301 NW 33rd Street, Doral, FL 33172.
1.6.6 Type of Contract: The government will award a Firm Fixed Price contract to include Other Direct Costs (ODC), which shall be for travel and other directly related costs.
1.6.7 Access and General Protection Policy and Procedures:
1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.
1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”
1.6.7.3 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract must have an active personnel security clearance at the Top Secret (Interim Top Secret are acceptable) level based upon a Tier 5 investigation completed within the past five (5) years, and shall also be determined eligible for access to Sensitive Compartmented Information (SCI) in the DoD personnel security system of record (i.e.
DISS, etc.) at time of the proposal submission, and must maintain the level of security required for the life of the contract. All contractor personnel must also have access to North Atlantic Treaty Organization (NATO) information. The contract will ensure at the time of proposal submission that declassification personnel performing work under this contract must have access to Critical Nuclear Weapon Design Information (CNWDI). The security requirements are IAW with the attached DD Form 254, "Department of Defense (DOD) Security Classification Specification". The Contractor shall ensure that contractor employees and subcontractor employees performing services under this contract comply with FAR 52.204-2, Security
Requirements when the employee has access to information classified "Confidential," "Secret," or "Top Secret."
The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (32 CFR Part 117), and any revisions to 32 CFR Part 17, notice of which has been furnished to the Contractor.
1.6.7.3.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.
1.6.7.4 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:
• Full birth name
• Married name (if applicable)
• SSN or local equivalent (ID card number)
• Date of birth
• Place of birth (city, country)
1.6.7.4.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:
(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government
(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and
(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.
1.6.7.4.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.
1.6.7.4.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.
1.6.7.5 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:
1.6.7.5.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-
DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more.
At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.
1.6.7.5.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.
1.6.7.5.1.2 Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, or Security Office.
1.6.7.6 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-Verify Program on the Department of Homeland Security website https://www.e-verify.gov/. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.
1.6.7.7 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.
1.6.7.8 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.
NOTE: All references to keys include key cards. Contractors shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.
1.6.7.8.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours [time period may be changed to match local policies and guidance] and to request key or lock(s) replacement.
This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.
1.6.7.8.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).
Contractor personnel shall follow security access requirements when entering secure areas. Contractors shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.
1.6.7.9 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized personnel. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need-to-know IAW local security policies and procedures, DoDM 5200.08-R, and DoDI 5200.08. These procedures shall be included in the Contractor’s QCP.
1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will http://www.uscis.gov/e-verify http://www.uscis.gov/e-verify apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.
1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract;
perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.9.1 The COR retains all inherent government functions. The assigned COR will convey government product tasking to the Contractor’s on-site Program Manager, ensure the Contractor’s products meet government requirements, and accept on behalf of the government, products delivered by the Contractor.
The COR or designated technical task manager will address work schedules, project scheduling, and task management through the Contractor’s on-site Program Manager.
1.6.9.2 Product tasking and acceptance of delivery by the government will follow existing SOUTHCOM Security administrative processes and procedures and may be either verbal or written.
The COR, will determine and establish suspense dates for draft and final products at the time each product or project is tasked to the Contractor. Products shall be delivered in soft or hard copy, as determined by the government, using USSOUTHCOM, DoD, and other prescribed standard formats.
Product or task acceptance by the government may be either verbal or written. Products delivered by the Contractor that are determined to be incomplete by the government, will be returned to the Contractor with guidance for product changes, additions, deletions, corrections, or modifications.
1.6.9.3 All products shall be drafted using established government organizational processes that include coordination with various command and staff elements, as well as other U.S. national agencies. The government will provide all contractor personnel with initial orientation training on organizational processes and product formats.
1.6.10 Key Personnel: The following lead personnel are considered key personnel by the government:
Physical Security Network Engineer, Physical Security System Administrator, and Information Security Specialist. Each of these roles requires a minimum of five years of experience.. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. Qualifications for all key personnel are listed below.
1.6.11 Special Qualifications or Certifications: The Contractor shall possess the special qualifications listed below.
1.6.11.1 All contractors shall have knowledge of the Federal Enterprise Architecture (FEA) and Department of Defense (DoD) Enterprise Architecture framework (e.g., SIPR, NIPR and Joint Worldwide Intelligence Communications Systems (JWICS) networks), and the Information Technology (IT)/Cybersecurity rules and regulatory authorities to develop and implement policies and planning concepts, and project management methods.
1.6.11.2 All contractors shall have knowledge of governing laws, regulations, precedents, and directives governing DoD security programs (e.g. information, personnel, physical, industrial, etc.).
1.6.11.3 All contractors shall have general knowledge and perspective of the operational, procedural, and technical standards that achieve interoperability with other non-DoD Federal Government agencies.
1.6.11.4 All contractors shall be proficient using basic Microsoft Office software applications (e.g., Word, PowerPoint, Excel, and Access).
1.6.11.5 A minimum of five (5) Information Security contractors. Two (2) Information Security contractors shall be certified to operate destruction equipment, including a Security Engineered Machinery (SEM) Model 23/5 disintegrator.
1.6.11.6 A minimum of one (1) of the Information Security contractors shall be trained to process all security matters involving Foreign Partners, information sharing, escorts, and access requests.
1.6.11.7 A minimum of two (2) declassification specialist contractors shall be trained to process mandatory/systematic/automatic declassification.
1.6.11.8 A minimum of six (6) Personnel Security contractors shall be proficient in using personnel security processing tools, including the DoD personnel security system of record (e.g., DISS, etc.) and National Background Investigation System (NBIS).
1.6.11.9 A minimum of six (6) Physical Security contractors shall obtain the “Lenel Certified Professional (LGE-Core, LGE-Access, and LGE- Enterprise)” level within 120 days after contract award. The Government will only fund the travel for the Lenel certification at the Lenel Certified Professional level. The remaining Physical Security Contractors shall have the necessary experience to properly operate the LENEL access control system including:
1.6.11.9.1 A minimum of Two (2) Hardware Specialists
1.6.11.9.2 A minimum of One (1) Physical Security Specialist
1.6.11.9.3 A minimum of One (1) Risk Management Framework Specialist
1.6.11.9.4 A minimum of One (1) Network Engineer
1.6.11.9.5 A minimum of One (1) System Administrator
1.6.11.10 Security Hardware Specialists must be able to lift 50lbs and climb a ladder, be familiar with UL Standards, and possess an Associate’s degree or five (5) years of specialized experience. These specialists are responsible for the maintenance of the ESS and CCTV networks. This includes sustaining and maintaining all ESS and CCTV infrastructure from the base-provided communication infrastructure demarcation point to all downstream devices, as well as the contractor-leased lines. Additionally, the contractor will assist in troubleshooting failures resulting from issues caused by external factors. Hardware Specialists are required to complete GSA certifications related to locksmith duties.
1.6.11.11 A minimum of One (1) SCIF Management Specialist
1.6.11.12 A minimum of twelve (12) Access Control Personnel
1.6.11.13 A minimum of four (4) Escort Personnel
1.6.11.14 IA/IT Training Certification (As determined by AT/OPSEC Review): All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoDM 8140.03, DFARS 252.239.7001, and AR 25-2. Baseline certification as stipulated in DoDM 8140.03 must be completed upon contract award.
1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will be issued a USSOUTHCOM contractor picture identification badge which shall be worn and visible at all times while in Government facilities. All Contractor personnel shall comply with all applicable Federal, DoD, Command, and Unit security procedures, measures, requirements, regulations, and directives. Government issued identification remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor personnel from USSOUTHCOM.
1.6.12.1 Appearance of Personnel. The Contractor shall ensure that Contractor personnel present a neat and professional appearance at all times. This includes shirts with sleeves (short or long sleeves), pants or skirts
(no shorts), safety gear in designated areas as required by Occupational Safety and Health Administration (OSHA) requirements and Army regulations. Offensive pictures, sayings, tank tops, tee shirts, and spandex or similar fabric worn as outerwear are strictly prohibited.
1.6.12.2 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public.
1.6.12 Contractor Travel: The Contractor may be required to travel from USSOUTHCOM to other destinations worldwide. The Government will provide verbal or written notice of travel as soon as practicable, and identify specific objective(s) of the travel. The Contractor, in coordination with the Government, shall make necessary travel arrangements and be responsible for obtaining passports and visas for Contractor personnel. The Government will provide Contractor personnel with documentation indicating the Contractors’ travel on behalf of the Government, and will obtain country clearances in accordance with established DoD and Department of State procedures. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires the Government approval/authorization and notification to the COR 10 days prior to travel.
1.6.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.
This right does not abrogate any other Government rights.
1.6.14 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.
1.6.14.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance of duties under this contract.
1.6.14.2 Advertisement and Social Media: The Contractor shall NOT post information to public websites or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates Defense Visual Information Distribution Service (DVIDS) portal at https://www.dvidshub.net/. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.
1.6.14.3 At no time will the Contractor or associated sub-contractor employees transmit government documents or information using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging.
Approved government sites such as Department of Defense (DoD) Secure Access File Exchange (SAFE) at https://safe.apps.mil/, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.
1.6.14.4 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work https://www.dvidshub.net/ https://safe.amrdec.army.mil/SAFE/About.aspx https://community.apan.org/ statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.15 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30-day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.
1.6.16 Training Requirements:
1.6.16.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within 10 calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non- CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within 10 calendar days after completion of the training.
1.6.16.2 OPSEC Awareness Training: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.
1.6.16.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DODM 8140.03, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp or http://jko.jten.mil. All Contractor personnel and subcontractor personnel performing services under this contract with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS). Contractor personnel must complete refresher training every 12 months.
1.6.16.4 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Training Information System (ATIS) https://ati.garmy.mil Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor https://jkodirect.jten.mil/ http://jko.jten.mil/courses/atl1/launch.html http://jko.jten.mil/ will coordinate with the local Counterintelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within 10 calendar days after completion of the training.
1.6.16.5 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days after employee start date. Provide completion certificates to COR within 15 calendar days after training.
1.6.17 Foreign (OCONUS) Requirements:
1.6.17.1 AT Awareness Training for Contractor Personnel Traveling. Upon award of the contract, or within 30 days of employment of new personnel performing services under this contract, the Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO, for AOR specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. This training will be updated as required by supporting installation AT policies. Verification of the training will be made available to the COR or KO upon request.
1.6.17.2 SERE Training: All Contractor employees and subcontractor employees must complete the computer-based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available at http://jko.jten.mil. Completed training meets the requirement for three (3) years. Verification of the training will be made available to the KO or COR upon request.
1.6.17.3 Theater and Country Clearance Requirements: Contractor shall ensure all U.S. citizen or U.S.
resident Contractor employees and sub-contractor employees performing services under this who are traveling in the USSOUTHCOM AOR follow the requirements identified in the electronic Foreign Clearance Guide (FCG) at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit, or work in the USSOUTHCOM AOR; must have the appropriate DOD identity credential(s); must have the appropriate special area, country, and theater clearance as required in DOD Directive 4500.54E. Contractor personnel shall return all U.S. Government issued identification, to include the Common Access Card, to appropriate U.S. Government authorities within 5 days of the end of their travel or contractual duties.
1.6.18 Synchronized Pre-deployment and Operational Tracker (SPOT) System. The Contractor shall register all personnel that will be performing on this contract in the USSOUTHCOM AOR at https://spot.dmdc.mil/.
Contractor personnel must have a Synchronized Pre-deployment and Operational Tracker (SPOT)-generated letter of authorization signed by the contracting officer to travel to, from, or within the USSOUTHCOM AOR. The letter of authorization also will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this contract. The Contractor shall submit written evidence of SPOT registration for all personnel performing on-site to the contracting officer and the COR.
The LOA will be regenerated by the Contractor upon expiration of the LOA. Changes to the status of individual personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, wounded, ect.) shall be annotated within the SPOT database in accordance with the timeliness established in the SPOT business rules. Information and standards for the SPOT system is posted on the U.S. Government Foreign Clearance Guide website at https://www.fcg.pentagon.mil/fcg.cfm for the country of employment.
http://jko.jten.mil/ http://www.fcg.pentagon.mil/fcg.cfm
PART 2 DEFINITIONS & ACRONYMS
2. DEFINITIONS:
2.1 COLLATERAL SECURITY. The protection of classified information, programs, and facilities.
2.2 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.3 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.4 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.5 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.6 DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
2.7 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.8 INFORMATION SECURITY. The system of policies, procedures, and requirements under authority of executive order to protect information that, if subjected to unauthorized disclosure, could reasonably be expected to cause damage to national security.
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