PWS IOT IV.pdf

PERFORMANCE WORK STATEMENT (PWS)

INITIAL OUTFITTING AND TRANSITION SERVICES

INDEX

1. General

2. Definitions and Acronyms

3. Contractor Furnished Equipment and Services

4. Scope of Work

5. Publication and Forms

PART -1 GENERAL

1. GENERAL: This is a non-personal services contract to provide Initial Outfitting and Transition (IO&T) Facilities Support Services (FSS). The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items required for the IO&T FSS and procurement and installation of equipment for new healthcare facilities, dental facilities, and medical research laboratory construction and renovation projects supporting immediate and future requirements of the Department of Defense (DoD) with a primary focus on United States Defense Health Agency (DHA).

1.1 CONTRACT OBJECTIVE: To support military healthcare construction/renewal projects through the acquisition of services that provide for the transitioning of staff and/or patients and healthcare programs, as well as the equipping of facilities to ensure that when fully operational, services can meet and support the mission of the Military Health System (MHS).

The services include, but are not limited to, providing MHS compatible comprehensive project management; comprehensive interior design development, comprehensive equipment planning;

equipment purchasing; transition and relocation planning; receipt, storage and warehousing of new and existing equipment; installation, technical inspection, and training for equipment/systems; and final turnover, close-out and post-occupancy evaluations for identified construction projects. Work associated with the requirements of the contract will be performed in compliance with building codes that are determined applicable at the point of design and/or construction. Requirements associated with Base Realignment and Closure (BRAC), Grow the Army (GTA), and Host Nation Construction, and Medical Military Construction (MILCON) as well as Sustainment, Restoration, and Modernization (SRM) requirements continue to generate new healthcare facility and medical research laboratory construction and renovation projects.

These new projects require varying degrees of IO&T services in order to ensure facilities are fully capable and successful.

1.2 LOCATION: The work will require the Contractor to have a current capability to respond to multiple requests for work at diverse locations within the Contiguous United States to include Alaska, Hawaii, and its outlying areas and outside Contiguous United States to include Guantanamo Bay, Belgium, Germany, Netherlands, United Kingdom, Poland, Djibouti, Qatar, Korea and Japan. Other foreign jurisdictions outside the Continental United States may be added to the geographic scope of the base MATOC if deemed appropriate after an analysis of relevant statutes and regulations, including the Competition in Contracting Act, and approval of a FAR

Part 6 J&A for an out-of-scope change if appropriate, and analysis of international agreement terms between the United States and the respective foreign jurisdiction.

1.3 QUALITY: The contractor shall maintain an effective quality control program to ensure services are performed in accordance with (IAW) the contract terms and conditions. The Government will provide quality assurance.

1.3.1 Corporate Quality Control and Surveillance Plan: The Contractor shall develop, document, and implement an effective quality control and surveillance program for this contract to ensure services are performed IAW this PWS. This program shall be documented in a Corporate Quality Control Plan (QCP) and shall be submitted within 30 calendar days after award. The Corporate QCP shall describe the quality program to ensure the quality of services provided, QC organization, inspection procedures, recordkeeping, reports and formats, performance standards and other information as required to demonstrate compliance with the contract. The Corporate QCP must also ensure quality procedures adhere to industry standards for logistical support within a hospital or clinic setting. After acceptance of the Corporate QCP the contractor shall submit any proposed changes to the Corporate QCP to the Contracting Officer (KO) and receive written acceptance of any proposed change prior to implementation.

The QCP shall be submitted within 30 calendar days after award.

1.3.2 Site Specific Quality Control Plan and Surveillance Plan (task order (TO) specific):

A (TO) specific QCP shall be developed/adapted to the requirements of each individual TO and shall be submitted and approved as required per TO.

1.3.3 Quality Assurance (QA): The Government shall evaluate the contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP) and will include an evaluation of the Contractor’s performance. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The Government will conduct QA Inspections at any time on all phases and types of work performed. If any Government QA review identifies a process/work product failure or identifies noncompliance with safety practices, the Contractor will be issued a Corrective Action Request (CAR). Each CAR will be annotated as a Critical non-conformance, Major non-conformance, or Minor non-conformance.

Definitions and required Contractor response times are:

a. Critical Non-conformance: A non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission. Contractor is provided 24 hours (1 business day) to provide written response to the CAR.

b. Major Non-conformance: A non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for the intended purpose. Contractor is provided 72 hours (3 business days) to provide written response to the CAR.

c. Minor Non-conformance: A non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Contractor is provided up to 15 business days to provide written response to the CAR.

The Government will provide a generic QASP at time of award.

1.3.4 GOVERNMENT REMEDIES: The contracting officer shall follow FAR 52.212-4, “Contract Terms and Conditions- Commercial Items” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.4 RECOGNIZED HOLIDAYS: Recognized federal holidays are as follows:

New Year’s Day Labor Day Birthday of Martin Luther King Jr. Columbus Day Presidents’ Day Veterans Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

1.5 HOURS OF OPERATION/PLACE OF PERFORMANCE: The contractor is responsible for performing the services required under this contract during the operational hours and location as specified in the individual TO. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.6 WORK RESTRICTIONS: There may be mission situations that require the contractor to work other than normal duty hours. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to work area conflicts with an installation mission requirement, work shall be scheduled to minimize the disruption. Such scheduling may require work to be accomplished at times other than normal duty hours. The Contractor will schedule work activities to minimize impact on the Military Treatment Facility

(MTF).

1.7 SAFETY AND HEALTH PROGRAM: Site Activities in conjunction with this program may pose safety and health hazards, which require specialized expertise to effectively address and eliminate. The Contractor shall be responsible for the following:

1.7.1 General: The Contractor shall provide safety and health program management IAW the US Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1), Section 01.

1.7.2 Safety Health Program: The Contractor is required by regulation to develop and maintain a written Safety and Health Program (SHP) in compliance with the requirements of the Occupational Safety and Health Administration (OSHA), the U.S. Army Corps of Engineers (USACE) and Federal Acquisition Regulation (FAR) safety and health requirements, 29 CFR 1910, 29 CFR 1926, 29 CFR 1960, and EM 385-1-1. The Contractor shall submit this plan to the Contracting Officer for review within 30 calendar days after contract award and prior to the commencement of any work under the awarded contract.

1.7.3 Accident Prevention Plan:

1.7.3.1 Accident Prevention Plan for Site Visits (APP-SV). The contractor shall submit to the HNC Project Manager (PM) for acceptance an APP-SV for site visits prior to commencement of any site visits to include the kick-off meeting. Acceptance of the APP-SV by the HNC Safety Office must be received prior to the contractor conducting any site visits. The APP-SV is in a fill in the black format and contractors must address all parts of the form that require input. Once accepted, the APP-SV shall be tailored to each specific site visit. Changes to the APP-SV subsequent to acceptance need not be resubmitted unless they alter the nature of the work being performed or change the RAC level of task. The APP-SV is to be used for site visits only.

1.7.3.2 Accident Prevention Plan (APP). The contractor shall submit to the Contracting Officer for acceptance an APP prior to the start of work related to the TO. The plan can be submitted using ENG Form 6293 for content and formatting. The plan should follow the requirements of EM 385-1-1 Chapter 2. The Activity Hazard Analyses (AHAs) are to be submitted with the plan.

1.7.4 Activity Hazard Analysis (AHA): An AHA shall be prepared and documented for all field operations IAW the EM 385-1-1. Develop an AHA for each principal step of the work.

Detail the work phase, the associated hazards, and the corrective measures used to minimize or eliminate the hazards. The AHAs will define the activities being performed and identify the sequences of work, the specific hazards anticipated, the site conditions, equipment, materials, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level of risk. AHAs must be reviewed and signed by the Prime Contractor’s PM and Site Safety and Health Officer (SSHO). Work will not begin until the AHA for the work activity has been reviewed and accepted by the Huntsville Center Safety Office. Before beginning each work activity, the contractor performing the work shall ensure a task specific AHA has been developed, accepted by the HNC Safety Office, and reviewed at a preparatory meeting with all involved with the work. Any AHAs not submitted with the initial APP must be submitted to the HNC Safety Office 15 days prior to starting work on the task.

1.7.5 Site Safety and Health Officer (SSHO): The contractor shall employ a competent person at each project to function as the SSHO. The SSHO will manage the contractor's APP.

For personnel qualifications see the EM 385-1-1, Chapter 2-3. The SSHO should be submitted with the safety plan using the form ENG Form 6282 to the HNC Safety Office for acceptance.

This duty may be dual-hatted provided that the task order specifies this is allows and the personnel qualifications identified in the EM 385-1-1 have been adequately satisfied by the candidate. No work shall be conducted unless a designated SSHO/Competent Person is on site (this excludes site visits).

1.7.6 Hazardous Materials: In the event that hazardous materials (asbestos, lead-based paint, etc.) are encountered, the Contractor shall immediately stop all work and notify the Contracting Officer, Contracting Officer's Representative (COR), and the Facility Manager in writing within 24 hours. Remaining work shall not commence until written notification from the Contracting Officer.

1.7.7 Accident Experience and Exposure: IAW Engineer Manual (EM) 385-1-1, complete a monthly summary report of accident experience and exposure for each active TO awarded (excluding TO 001 – Minimum Guarantee) on the electronic data collection tool provided by the Huntsville Center Safety Office, and forward to the Government Designated Authority no later than close of business (COB) the 10th calendar day of the following month. The Government Designated Authority will be identified in the individual delivery orders.

1.8 PERSONNEL: For purposes of this contract, unless otherwise specified, the term “Contractor Personnel” applies to all contractor employees, subcontractor employees, or any other person(s) acting for or on behalf of the contractor to perform work on this contract.

1.8.1. Contractor Personnel: The Contractor shall have demonstrated knowledge of codes, standards, directives, and criteria governing and related to healthcare facilities, including Army requirements, The Joint Commission (TJC) or the Accreditation Association for Ambulatory Health Care (AAAHC) as applicable, National Fire Protection Association (NFPA), OSHA, and the Environmental Protection Agency (EPA). The Contractor will remain abreast of any changes in codes which impact work under this contract and will notify the Contracting Officer when modifications may be needed to ensure that upon the completion of a TO the facility is fully code compliant.

1.8.2. Contractor Key Personnel Replacement: The Contractor shall notify the Government of any key personnel changes. For temporary and/or permanent replacement of Key Personnel, the Contractor shall provide a resume for each individual to the Contracting Officer. Resumes shall be provided at least two weeks (or as mutually agreed upon) prior to making any permanent personnel changes. The Government reserves the right to disapprove any changes that are not in the best interest of the Government.

1.8.3. Conflict of Interest: The Contractor shall not employ, hire, or contract with employees of the United States Government or the DoD, either military or civilian, if such employment would create a conflict of interest. The Contractor shall not employ any person who is an employee of the DoD, unless such person receives prior approval, in writing, from the Contracting Officer or designated representative.

1.8.4 Conduct of Personnel: The Contracting Officer or designated representative may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security violations, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is in the best interests of the Government. Such removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

1.8.5 Training: The Contractor shall develop a training program ensuring Contractor personnel are trained/certified/licensed to accomplish the requirements of this contract. This training does not relieve the Contractor from ensuring that Contractor personnel are qualified to perform their assigned tasks when they begin employment under this contact. The Contractor shall maintain records of all scheduled and completed training.

1.8.6 Personnel Qualifications: Prior to employees beginning work under the terms of this contract, the Contractor will ensure that employees have the required qualifications identified below and, if applicable, have the required current and valid professional certifications. At least one key personnel under the base contract must have the authority to contractually bind the Contractor. The Program Manager, Senior Contracts Manager and Senior Interior Designer positions are key personnel that shall be identified and appointed for the base contract. The Project Manager, Interior Designer (Project), Medical Equipment Planning Specialist, Transition Planner, and Information Technology Planner are all key positions that may be required on an individual TO basis and shall be identified and appointed as required for each individual TO. The following are the standard requirements for each key position.

1.8.6.1 Program Manager: Provides business, technical, and personnel management across a major single project or multiple projects, involving multi-disciplinary and diverse functional activities, subordinate groups of technical and administrative personnel. Serves as the single point of contact and liaison between the Government’s Program Manager and the Contractor.

The Contractor shall designate a Program Manager that will be assigned to this contract.

Standard: The Program Manager should have the following qualifications:

A four-year college degree in architecture, interior design, engineering, business or a related field from an accredited college/university;

10 years’ experience in a supervisory position;

10 years’ experience in managing relevant (governmental or non-governmental) medical projects; and 5 years of experience on relevant Federal, DoD and/or Army projects.

1.8.6.2 Senior Contracts Manager: Direct responsibility for administration of the contract. The Senior Contracts Manager serves as the primary point of contact and liaison between the Government’s Contracting Officer and the Contractor.

Standard: The Senior Contract Manager should have the following qualifications:

A four-year college degree in business or related field from an accredited college/university;

10 years’ experience in managing (governmental or non-governmental) procurements;

5 years’ experience in managing relevant Federal, DoD and/or Army procurements.

1.8.6.3 Senior Interior Designer: This individual provides professional Interior Design oversight and guidance to the TO level Interior Design services.

Standard: The Senior Interior Designer should, except if stated otherwise, have the following qualifications:

A bachelor's degree in interior design or related field;

10 years’ experience in the design and design review of relevant (governmental or non-governmental) medical projects;

5 years’ of experience on relevant Federal, DoD and/or Army projects;

Not be officially affiliated with any furniture dealership, vendor or manufacturer; and Shall be National Council for Interior Design Qualification (NCIDQ) certified

1.8.6.4 Project Manager (PM): The individual(s) who has the direct responsibility for an individual project(s). For each TO issued, the Contractor shall designate a PM. The Government anticipates that a typical PM will be required on the project site full time and will only be assigned to one project at a time.

Standard: Project Managers, at a minimum, shall have the following qualifications:

A four-year college degree in architecture, interior design, engineering, business or a related field from an accredited college/university;

5 years’ experience in a supervisory position;

5 years’ experience in managing relevant (governmental or non-governmental) medical projects; and 2 years of experience on relevant Federal, DoD and/or Army projects

1.8.6.5 Interior Designer – (Project): This individual has the direct responsibility for the professional Interior Design services as required on an individual project basis. For each TO requiring Interior Design services, the Contractor shall designate a Project Interior Designer.

Standard: The Interior Designer, at a minimum, shall have the following qualifications:

A bachelor's degree in interior design or related field;

5 years’ experience in the design and design review of relevant (governmental or non-governmental) medical projects;

2 years of experience on relevant Federal, DoD and/or Army projects;

National Council for Interior Design Qualification (NCIDQ) certified; and Not be formally or officially affiliated with any furniture dealership, vendor or manufacturer

1.8.6.6 Medical Equipment Planning Specialist: Provides expertise in the planning and specifying of medical equipment for project(s) involving multi-disciplinary and diverse healthcare facility activities.

Standard: The Medical Equipment Planning Specialist, at a minimum, shall have the following qualifications:

A general knowledge of the US Defense Medical Logistics Standard Support 5 years medical equipment planning experience; and 3 years medical equipment planning experience on relevant Federal, DoD and/or Army projects.

1.8.6.7 Transition Planner: Provides expertise in the clinical and logistical activities and services required for the transition from existing facilities to new facilities, reorganization, and consolidation of existing facilities, and/or opening new facilities; Facilitates the conduct of customer needs assessments to identify specific customer requirements for initial outfitting and transition. Services may include maintaining project documentation, coordinating schedules, and providing on-site supervision of move activity and coordination of paperwork and subcontracts involved in a relocation project.

Standard: The Transition Planner shall have the following qualifications:

Possess strong clinical background having experience in Military or Civilian clinical facilities with an understanding of how to interface with varying clinical departments;

Possess a working knowledge of the processes associated with the planning, design, and execution of health care facility construction;

Familiar with the myriad of transition activities associated with construction and renovation type projects;

5 years transition planning experience; and 3 years transition planning experience on relevant Federal, DoD, and/or Army projects

1.8.6.8 Information Technology (IT) Planner: Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for logistics and related information systems. Makes recommendations and advises on organization-wide information systems architecture; networking; telecommunications; automation;

communications protocols; risk management/electronic analysis.

Standard: The IT Planner, at a minimum, shall have the following qualifications:

A recognized four-year college degree;

7 years’ experience in the IT field; and

2 years’ experience on relevant Federal, DoD and/or Army projects

1.8.6.9 Cybersecurity Systems Engineer: Provides Cybersecurity Engineering Support services, Security Engineering (SE) Assessments, SE Implementation & Assistance, and Risk Management Framework (RMF) Support.

Standard: The Cybersecurity Systems Engineer, at a minimum, shall have the following qualifications:

IASAE Technical level-II (IAT-II) Approved Baseline Certification IAW DODI 8570.01- M Current Active Secret Clearance 8+ years of Cybersecurity experience or BA/BS + 6 3 Years’ experience on relevant Federal, DoD and/or Army projects Experience with eMASS and a strong understanding of the CNSSI 1253 CCIs Additional Computing environment certification preferred (MCITP, CCNA, CCSP, CEH, etc.)

1.9 INFORMATION SECURITY REQUIREMENTS: The Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all Government data, ensuring the confidentiality, integrity, and availability of Government data.

1.9.1 The contactor shall work with the government point of contact to identify Privacy Act System of Records that are maintained or operated for Defense Health Agency (DHA).

Completed System of Records Notice formats for the applicable systems shall be sent to the DHA Privacy Office.

1.9.2 Privacy Impact Assessment: The contractor shall complete a Privacy Impact Assessment (PIA) and DHA Privacy Impact Assessment Determination Checklist for any applicable systems that collect, maintain, use or disseminate personally identifiable information (PII) or protected health information (PHI) about members of the public, Federal personnel, contractors, or in some cases foreign nationals. This Checklist provides basic information to the DHA Privacy Office and ensures that the appropriate decision concerning PIA requirements is made.

1.9.3 Data Use Agreement (DUA): A Data Use Agreement (DUA) is currently used to request Military Health System (MHS) data that is owned and/or managed by HA/DHA. The DUA ensures that applicable privacy and security requirements are followed in the use and/or disclosure of the data. To begin the DUA request process, contact the Government POC. After receiving approval on a DUA, anyone needing access to information system applications or data sources managed by the Defense Health Services Systems (DHSS) will need to contact the DHSS Program Office to obtain information on access requirements. DUAs are active for one year, after which the contractor must submit a renewal request or provide a Certificate of Data Destruction (CDD) to the DHA Privacy Office.

1.9.4 Information Technology Security Requirements: The Contractor shall design, develop, and integrate Cybersecurity (CS) (to include, but not limited to, all hardware, software and/or equipment) IAW DoD standards, per. DoD 8500.01 and DoD 8530.01. All Platform Information Technologies (PIT), also known as devices, communications, security and control systems are required to be assessed and authorized by an Authorizing Official (AO) via a formal Authority to Operate (ATO) utilizing the Risk Management Framework (RMF) process, Per DoD 8500.0.

These systems, (to include, but not limited to, apply to all Information Systems, Platform Information Technology Systems (PIT), Medical Technology Systems and building and Facility Related Control Systems (FRCS)) provided for this facility by the Contractor/vendor shall be able to obtain a favorable Authority to Operate (ATO) using the RMF Process to all requisite Government networks. The RMF Process will be led by the Government, typically the local IMD for the MTF, and fully supported by the Contractor(s).

1.10 PERFORMANCE EVALUATION MEETINGS: The Contractor will be required to meet with the Government on a regular basis (frequency to be established after contract award) to evaluate the Contractor’s performance in executing the services in this PWS and associated TO. The Contractor shall submit a performance evaluation meeting report to the Contracting Officer or designated representative for review within 5 calendar days after the occurrence of the meeting.

1.11 COORDINATION WITH OTHER CONTRACTORS: For projects identified as a part of this contract, the Government may award other contracts for work not covered by this contract but necessary to overall project completion (such as construction). The Contractor will not meet with any other contractor(s) not associated with the identified TO project(s) unless directed by the Contracting Officer administering this contract and its associated TO. The

Contractor will not commit or permit any acts that will interfere with the performance of work by any other contractor or by any Government employee. The Contracting Officer will resolve all work conflicts and provide written direction to the Contractor when required. Any additional work requirements (not within the scope of this contract and its associated TO) that may be created as a result of work performance of other contractors will be brought to the attention of the Contracting Officer . The Contracting Officer , when required, will provide written direction to the Contractor.

1.12 WORK IN EXCESS OF SCOPE: Should requests be received for work that may be beyond the scope of a TO, the Contractor will immediately contact the Contracting Officer . The contractor shall not perform any work deemed in excess of scope without first receiving a signed contract modification for the Contracting Officer . Should an expanded or decreased Scope of Work result from this or any other condition following notice to proceed the Contracting Officer will provide written direction to the Contractor and an equitable contract adjustment may be made.

1.13 FILES: The Contractor shall maintain complete and accurate files of documentation, records, and records, copies of original results and reports, verified original data, corrected data, and corrected supporting final report required under the terms of the contract. The Contractor shall not allow access to the files by any Government agency, non-Government agency, or individual unless specifically authorized by the Contracting Officer or designated representative.

Files shall be made available to the Contracting Officer or designated representative upon request. All files will become the property of the Government and shall be turned over to the Contracting Officer or designated representative at the completion or termination of this contract. All briefings, reports, and other files produced by the Contractor for the Government under the terms of this contract shall be property of the Government.

1.14 PUBLICATIONS AND FORMS: The Government will make the initial set of required publications available upon request.

1.15 POINTS OF CONTACT: The Government will provide a list of the Government Review Team members with each specific TO. The list will contain names, addresses, telephone numbers, and email addresses.

1.16 ARMY SMALL COMPUTER PROGRAM: The Army requires all IT equipment comply with DoD mandatory information management regulations. The Government will provide access to the Army Computer Hardware, Enterprise Software and Solutions (CHESS) website and authority to order from this site for all IT software and IT hardware.

1.17 ADDITIONAL PLANS AND SUBMITTALS:

1.17.1 Physical Security Plan (task order specific): The Contractor shall develop and implement a physical security plan IAW AR 190-13. This plan shall address physical security aspects associated with contract performance. The Physical Security Plan shall describe how the Contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor controlled facilities and GFP. The Physical Security Plan shall also provide for internal safeguards for the security of GFP. The following regulations shall apply when developing the Physical Security Plan: AR 190-11, AR 190-13, AR 190-51, DoD 5100.76 and 5220.22. Three (3) copies of the Contractor’s Physical Security Plan shall be provided in final form to the Contracting Officer or designated representative within 30 calendar days after contract award and thereafter as necessary or as otherwise required for updating plans IAW this

PWS.

1.17.2 Task Order Schedule (task order specific): The Contractor shall develop and maintain a TO schedule for each TO throughout the duration of the TO ensuring that it is up-to-date to reflect current status. The TO schedule at a minimum should track all major milestone actions to demonstrate effective management and execution of the project to ensure that the Contractor is on schedule and identify any potential delays specific to the IO&T Contract. The TO schedule is not the IO&T Synchronization Matrix; it is an IO&T Contract level schedule that reflects the detail and milestones that the IO&T Contractor must meet to ensure effective and on-time execution of the IO&T specific tasks. The Contractor’s TO schedule shall be submitted for review and approval as described in the individual TO PWS.

1.17.3 IO&T Synchronization Matrix (aka “Sync Matrix”) (task order specific): The IO&T Synchronization Matrix or “Sync Matrix” shall be a color coded, time-lined graphic which marks the start and end dates of major element or sub-element milestones of construction which may impact the start, duration, or completion date of scheduled IO&T tasks, shows major start and end dates of milestone events for purchased items, shows MTF scheduled activities in activating or approving building systems and support contracts, and shows IO&T events which may be impacted by schedule acceleration or slippage by others. A complete Sync Matrix will include and demonstrate all construction milestone dependencies with both Government and contractor IO&T-related processes from contract award to the completion of the contract itself. The contractor’s Sync Matrix shall be submitted for review and approval as described in the individual TO PWS.

1.17.4 Warranty Management Plan (task order specific) : The Contractor will be required to provide a Warranty Management Plan (WMP) for use by the end-user to ensure proper actions are taken to maintain and sustain equipment installed as part of the contract. The Contractor’s WMP shall be submitted for review and approval as described in the Individual TO PWS.

1.17.5 Transition Plan (task order specific): The Contractor shall develop and maintain a transition plan for each TO ensuring that it is updated to reflect current status and changes as they occur throughout the life of the project. The transition plan at a minimum should address all major actions necessary for successful completion of project or as described in the TO. The Contractor’s Transition Plan shall be submitted for review and approval as described in the individual TO PWS.

1.17.6 Initial Outfitting (IO) Equipment Procurement Plan (task order specific): The Contractor shall develop and maintain an IO Equipment Procurement plan for each TO ensuring that it is updated to reflect current status and changes as they occur throughout the life of the project. The plan should highlight equipment identified as long lead time items to ensure time frames can be incorporated into the transition plan. The plan should be utilized to monitor ongoing reconciliation of the equipment budget and schedule. The plan should contain any specific information related to equipment procurement as further described in a specific TO. The Contractor’s IO Equipment Procurement Plan shall be submitted for review and approval as described in the individual TOPWS.

1.17.7 IO Equipment Scheduling & Installation Plan (task order specific): The Contractor shall develop and maintain an IO Equipment Scheduling and Installation plan incorporating factors identified in the IO Equipment Procurement Plan, Transition Plan, and Master Schedule to ensure full coordination of activities ensuring that the information updated to reflect current status and changes as they occur throughout the life of the project. The Contractor’s IO Equipment Scheduling and Installation Plan shall be submitted for review and approval as described in the individual TOPWS.

1.17.8 Project Management Plan (task order specific): The Contractor shall develop and maintain a Project Management Plan (PMP) addressing the main knowledge areas as defined in the Project Management Body of Knowledge (PMBOK) as they apply to each specific task order. The PMP shall be a living document and shall be submitted for review and approval as described in the individual TOPWS.

1.17.9 Project Phasing and Staffing Mobilization Plan (task order specific): The Contractor shall submit in conjunction with the Sync Matrix a Project Phasing and Staffing Mobilization Plan. The plan shall establish the Contractor’s approach to their staffing, including at a minimum the key personnel assignments organized by project phase such as transition services, activation, and turnover. The plan shall be submitted with each stage of the Sync Matrix submissions as described in the individual TOPWS, even if no changes are required.

1.17.10 Subcontractor Management Plan (task order specific): The contractor shall submit in conjunction with the Sync Matrix a Subcontract Management Plan. The plan shall establish the contractor’s approach to the utilization, incorporation of subcontracts supporting the contract, including at a minimum, their assignments/role(s) organized by project phase such as transition services, activation, and turnover. The plan shall be submitted with each stage of the Sync Matrix submissions as described in the individual TOPWS, even if no changes are required.

1.17.11 Risk Management Plan (task order specific) (RMP): The Contractor shall submit a RMP. The plan shall include an itemized listing of project-specific risks, challenges and perceived problems that are anticipated to threaten the project. Risks identified shall include probability of occurrence, and level of impact. With each issue specified, the contractor shall list their proposed solution to mitigate or resolve the risk/challenge/problem. The plan shall cover all phases of the work. When identifying risks/solutions the Contractor should give additional consideration to items in areas that may cause the project to: 1) not be completed on time (proposed execution schedule will be evaluated as part of the technical factor); 2) not finish within budget; 3) generate change orders; 4) result in owner dissatisfaction; 5) result in poor quality of services; and/or 6) any other areas identified by the IO&T Contractor. Risk Management should be a regular coordination meeting agenda item to ensure Risks are being managed per the RMP. The RMP shall be updated as additional risks are identified through coordination meetings or day to day project execution. The Contractor’s RMP shall be submitted for review and approval as described in the individual TO PWS.

1.17.12 Equipment Reuse and Disposal Plan (task order specific): The Contractor shall develop and maintain an Equipment Reuse and Disposal Plan to ensure full coordination of activities ensuring that the information updated to reflect current status and changes as they occur throughout the life of the project. The Equipment Reuse and Disposal Plan should outline how the contractor will determine if equipment is reusable. Equipment determined to be reusable shall be incorporated into the IO Equipment Procurement plan to ensure all reuse equipment is accounted for in the final outcome of the budget and procurement efforts. The Equipment Reuse and Disposal plan shall also describe how non-reusable equipment will be disposed and final location of disposed equipment. The Contractor’s Equipment Reuse and Disposal Plan shall be submitted for review and approval as described in the individual TOPWS.

1.17.13 IO Procurement Plan (task order specific): The Contractor shall develop and maintain an IO Procurement Plan incorporating factors identified during the equipment validation process and the equipment reuse determination process as well as any other requirements identified during the life of the project. The Procurement Plan shall describe the steps for procuring IO equipment, scheduling the procurements to ensure on time delivery and installation, and how procurement packages will be submitted to the Government for review and approval. The Contractor’s IO Procurement Plan shall be submitted for review and approval as described in the individual TOPWS.

1.17.14 Cybersecurity RMF required documentation (task order specific): The Contractor shall develop and provide to the Government all required artifacts and supporting documentation to support the RMF process and for upload into eMASS, which will be conducted by the Government. This effort should result in the creation of a System Security Plan (SSP) packet.

The required artifacts are determined by the system security classification, system categorization, and selected Cybersecurity controls. This information may include but is not limited to the list below, based on the system type:

a) System Description Statement

b) Technical Management Plan (TMP)

c) Configuration Management Plan

d) Risk Assessment Report

e) Plan of Action and Milestones (POAM) additions & task

f) System Architecture / Topology / Data Flow

g) Hardware Inventory List

h) Software Inventory List

i) Ports, Protocols, and Services (PPS) List

1.18 ANTITERRORISM/OPERATIONS SECURITY (AT OPSEC): All contractor employees, to include subcontractor employees requiring network access, shall complete AT Level 1 Awareness training within 30 calendar days after contract start date or effective date of incorporation of the requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness training is available at the following website:

https://jko.jten.mil/courses/AT-level1/launch.html; or it can be provided by the Anti-terrorism Officer (ATO) in presentation form which will be documented via memorandum.

1.18.1 Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of the contract, should the Force Protection Condition at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.18.2 Contractors requiring a CAC: The contractor and all sub-contractors’ employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled National Agency Check with Inquiries at the Office of Personnel Management.

1.18.3 Contractors who do not require CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, IAW Status of Forces Agreements and other theater regulations.

1.18.4 AT Awareness Training for Contractor Personnel Traveling Overseas: All U.S.

based contractor employees and associated sub-contractor employees traveling overseas will receive the government provided Area of Responsibility (AOR) specific AT awareness training.

The documentation of training completion must be provided to the COR prior to departure.

1.18.5 Suspicious Activity Reporting Training: The contractor and all associated sub-contractors shall receive a brief/training (provided by the ATO) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the PM, Security

Representative or Law Enforcement entity. The training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.18.6 Contractor Employees Who Require Access to Government Information Systems:

All contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter IAW Personnel Security Standards listed in AR 25-2 (Information Assurance), an appropriate background investigation will be conducted prior to accessing the government information systems.

1.18.7 OPSEC Training: All contractor employees, to include subcontractor employees requiring network access will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC Awareness Training. Upon request, the contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC Awareness Training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.18.8 Information Assurance (IA)/ IT Certification: All contractor employees and associated sub-contractor employees must complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.18.9 Contracts Requiring Performance or Delivery in a Foreign Country: All non-local contracting personnel will comply with theater clearance requirements that allows the Combatant Commander to exercise oversight to ensure the contractor's compliance with Combatant Commander and subordinate Task Force Commander policies and directives.

1.18.10 Restricted Areas: All contract employees, including subcontractor employees who are in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.18.11 E-Verify Program: The contractor must pre-screen candidates using the E-verify Program to meet the established employment eligibility requirements.

1.18.12 Threat Awareness Reporting Program: All contractor employees, to include subcontractor employees requiring network access will complete annual Threat Awareness and Reporting Program (TARP) Training provided by a Counterintelligence Agent, IAW AR 381-12.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee(s) or a memorandum for the record, to the COR or to the Contracting

Officer (if a COR is not assigned), within 5 calendar days after completion of training.

Authorized web-based TARP training for CAC card holders is available via the Enterprise Access Management Service (EAMS) portal at the following website:

https://federation.eams.army.mil.

PART 2 - DEFINITIONS/ACRONYMS/ABBREVIATIONS

2.1 DEFINITIONS:

The definitions set forth below are those unique to this contract. Definitions for technical terms or words which are included in this contract can be found in the technical documents referenced in the individual functional areas of the PWS. The definitions provided below are oriented to the IO&T PWS. In many cases, definitions are specific by situation. The listing of definitions is not all-inclusive, but it has been derived from official publications (e.g., regulations and technical manuals) when available.

2.1.1. Beneficial Occupancy Date (BOD): the date the government accepts construction or renovation of a facility.

2.1.2. Built-In Equipment: equipment which is affixed to the facility and usually included in the construction contract.

2.1.3. Clinic: a health treatment facility primarily intended and appropriately staffed and equipped to provide emergency treatment and ambulatory services and intended to perform certain non-therapeutic activities related to the health of the personnel served, such as physical examinations, immunizations, medical administration, preventive medicine services, and health promotion activities to support a primary military mission. In some instances, a clinic may also routinely provide therapeutic services to hospitalized patients to achieve rehabilitation goals, e.g., occupational therapy and physical therapy.

2.1.4. Comprehensive Interior Design (CID): total design that includes structural interior design (SID) and furniture, fixtures, and equipment (FF&E) design services. Typically developed and coordinated with the architectural design IAW applicable design guides, the project delivery process and project scope of work.

2.1.5. Construction Documents: all of the written, graphic and pictorial documents prepared or assembled for describing the design, location and physical characteristics of the elements of the project necessary for contractually obligating the work to a building contractor.

2.1.6. Contractor: all contractor employees, subcontractor employees, or any other person(s) acting…