PWS for Services Osmosis Water System_Revised.pdf

DHA PWS, FEB 2024

Department of Defense

Defense Health Agency

Performance Work Statement

Reverse Osmosis and Sterilizer Sampling, Support, and Maintenance

Sterile Processing Department (SPD)

Naval Health Clinic Cherry Point and Associated Branch Clinics

Solicitation Number:

Version: II

Date: 20 August 2025

PART 1

1.0 GENERAL INFORMATION

1.1. Description of Service/Introduction: The contractor shall provide all labor, materials, supervision, equipment, tools, transportation, and expertise necessary to perform preventive maintenance, water and steam condensate testing, salt maintenance, and repair of the Reverse

Osmosis (RO) Water System and sterilizer equipment for the Sterile Processing Department

(SPD) located at Naval Health Clinic Cherry Point (NHCCP), Building 4389, Cherry Point, NC.

1.2. Background: The RO water system and sterilizer support system at NHCCP require consistent monitoring, testing, and maintenance to ensure compliance with quality standards outlined in AAMI ST108 and EN 285. Regular service is essential to ensure operational performance, patient safety, and compliance with sterile processing requirements.

1.3. Period of Performance (PoP):

Base: 17 November 2025 – 16 November 2026

Option 1: 17 November 2026 - 16 November 2027

Option 2: 17 November 2027 - 16 November 2028

Option 3: 17 November 2028 - 16 November 2029

Option 4: 17 November 2029 - 16 November 2030

Option 5 FAR 52.217-8: 17 November 2030 – 16 May 2031

1.4. Objectives: Maintain and service all components of the RO System and sterilizer steam condensate system to ensure compliance with all applicable performance standards.

1.5. Scope: The contractor shall perform scheduled preventive maintenance, water quality testing (including RO and utility water), steam condensate testing, and equipment servicing for the SPD’s RO Water System. The contractor shall also respond to unscheduled maintenance and retesting needs as identified by NHCCP staff. Work will be performed onsite at NHCCP.

1.6. Federal Regulations: N/A

1.7. Geographical Location: Contractor must be able to reach the site at NHCCP in Cherry

Point, NC within 48 hours for unscheduled services.

1.8. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract;

issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the Contracting Officer (CO) and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

COR Name: Theresa Barbato

COR Email: Theresa.a.barbato.civ@health.mil

ACOR Name: Glamourous Williams

ACOR Email: glamourous.l.williams.civ@health.mil

1.9. Contractor Identification: Contractor personnel performing services in a contractor capacity in a government facility are required to possess and wear an identification badge that displays his or her name and the name of their company.

1.10. The contractor shall report to Contractor personnel shall report to the front desk of NHCCP, Building 4389, and be escorted to the APU (Room 3160) for check-in and issuance of clean suits prior to beginning service before any services are performed under this contract.

1.10.1. After services are completed, the contractor shall report to Upon completion of work, the contractor shall return to Room 3160 to turn in completed maintenance documentation and check out with the APU representative before departure.

mailto:Theresa.a.barbato.civ@health.mil mailto:glamourous.l.williams.civ@health.mil

PART 2

2.0 SPECIFIC TASK

2.1. Contractor will provide labor, expertise, supplies, and equipment needed to preform

Preventive Maintenance, Water Testing, Repair (when needed) and Salt Maintenance for the existing Reverse Osmosis Water System (henceforth known as "RO System/RO Machine") and testing of Steam Condensate. Contract personnel shall be well-versed and competent in the maintenance and monitoring of the water treatment equipment utilized in the clinic (see equipment inventory, Section 1 below, for related specifications) and in protocols required to enter restricted and sterile spaces within the clinic. Contractor will perform the work described in this SOW unless otherwise provided herein. The equipment is located inside building #4389

Naval Health Clinic, Cherry Point, NC. This SOW is divided into six sections: (1) Equipment

Inventory, (2) Preventive Maintenance, (3) Water Testing/Samples, (4) Steam Condensate

Testing, (5) Additional Charges for Unscheduled Items and (6) Installation Access.

2.1.1. EQUIPMENT INVENTORY.

The equipment list includes replacement parts with part numbers, types, and sizes. THE

INCLUDED EQUIPMENT AND PARTS LIST IS COMPLETE AND CORRECT TO

THE BEST KNOWLEDGE OF NHCCP, THE FINAL IDENTIFICATION OF ALL

EQUIPMENT ALONG WITH REPLACEMENT PARTS AND NUMBERS IS THE

RESPONSIBILITY OF THE CONTRACTOR.

Equipment Specifications

1. Pre Filter Hydronix Water Technology, Filter Cartridge Model # SPC-45-1010, Micron Rating 10

2. Water Softener Kinetico, Model # CP210S

Use evaporated salt only in the form of compacted pellets, cubes, or blocks. Do NOT use rock salt, solar salt or other dirty salts

3. MACU Clean II Carbon Filter valve head

4. MACU Soft II Carbon Filter

5. RO Pre Filter Hydronix Water Technology, Filter Cartridge Model # SPC-45-2005, Micron Rating 5

6. MACU Pure Reverse Osmosis Vertical Series

5. Cone Bottom

Tank

Chem-Tainer, 300 Gallon, Part# TC-3198JP

6. Loop Pump Grundfos, Model # CRN 5-7A-FGJ-A-E-HQQE, 35 GPM, 3 HP

7. Loop Controller Adjustable Frequency Drive device, Allen Bradley, series 520

8. UV Light

Sanitizer

Aquafine, Model # 2CDM, .155 KW, 2 Lamps

9. Post Filter Hydronix Water Technology, AR series Absolute Rated Pleated

Filter Model # AR0020S01A, Micron Rating 0.2

10. Circulating

Pump

Grundfos, Model # Alpha 2 15-55 SFC, 3 GPM, 1.5 HP

11. Water Heater Hubbell, 119 Gallon, Model # D120-0-2DSSTA

2.2. Preventative Maintenance: The daily checks and tests shall be completed by the point-of-use department, the APU. This will include completing the “APU Critical Water Daily

Record” along with any other checks/test/observations required. This record shall be maintained and completed by the APU and shall remain in the RO room (3141) to be available for monitoring and review by the Contractor servicing the RO System.

2.2.1. DAILY CHECKS AND TESTS. The daily checks and tests shall be completed by the point-of-use department, the APU. This will include completing the “APU Critical Water Daily

Record” along with any other checks/test/observations required. This record shall be maintained and completed by the APU and shall remain in the RO room (3141) to be available for monitoring and review by the Contractor servicing the RO System.

2.2.2. MONTHLY CHECKS AND TESTS. 12 PER CALANDER YEAR (including but not limited to all other scheduled and required checks tests, and Water Testing/Samples listed herein

Part 2.)

a. RO System shall be sanitized monthly according to the procedures defined by the sanitizing chemical used to include replacement of Pre filters and Post filter (Equipment referenced in Section 1).

b. The RO Machine will be checked for the correct pressures and flow. All required monthly water quality testing will be completed (see Water Testing).

c. UV Light Sanitizer will be checked for controller airflow; clean and check cooling fan; check for evidence of water leaks.

d. Inspect water softener valves and fittings for loose, leaking, or corroded fittings.

Inspect and level gravel bed surface, replace if necessary. Check resin bed for contamination, clean or top off if necessary. Check and maintain proper salt levels.

Inspect tanks for bridging or mushing. Check and adjust service flow and backwash rate to manufactures recommended specifications.

2.2.3. QUARTERLY CHECKS AND TESTS. 4 PER CALANDER YEAR (including but not limited to all other scheduled and required checks tests, and Water Testing/Samples listed herein

Part 2.)

a. The RO Machine will be checked for the correct pressures and flow.

b. All required monthly water quality tests will be completed in accordance with Water

Testing, Section 3.

c. Holding Tank Ultrasonic Level Transmitter will be checked for proper operation.

2.2.4. SEMI-ANNUAL CHECKS AND TESTS. 2 PER CALANDER YEAR (occurring every six months) (including but not limited to all other scheduled and required checks tests, and Water

Testing/Samples listed herein Part 2.)

a. Clean the UVI Sensor (ULTRAVIOLET INTENSITY SENSOR)

b. Clean water softener brine tank and piping.

2.2.5. ANNUAL CHECK AND TEST. 1 PER CALANDER YEAR (including but not limited to all other scheduled and required checks tests, and Water Testing/Samples listed herein Part 2.)

a. The holding tank air vent filter will be changed.

b. Change lamps in the UV Light Sanitizer: “USE ONLY OEM PARTS IN THE UV

SYSTEM”.

c. Clean the water softener injector.

2.2.6. BIANNUAL CHECKS AND TESTS. (occurring once every two years) (including but not limited to all other scheduled and required checks tests, and Water Testing/Samples listed herein

Part 2.)

a. Replace the quartz lamp sleeves and all O-rings on the UV Light Sanitizer: “USE

ONLY OEM PARTS IN THE UV SYSTEM”.

b. Replace the carbon exchange resin.

c. Replace the RO Machine membranes.

d. Replace water softener resin beds.

2.3. WATER TESTING: Water testing will be conducted on both the utility water and RO

System water. Sample taps shall be cleaned with alcohol, and the sample shall not be collected until all the alcohol has evaporated. Bleach or other disinfectant solutions shall not be used. The sample taps shall be opened, and the water allowed to run for a minimum of 60 seconds before a sample is aseptically collected in a sterile, endotoxin-free container. Samples, once taken, will be stored, and transported on ice (or at 4°C [39.2°F]) to help prevent bacterial replication until it is delivered to the laboratory for testing. Water conductivity will be tested daily by Naval Health

Clinic staff and documentation will be made available to contractor for monthly review and evaluation.

2.3.1. UTILITY WATER. Contractor will be required to test the utility water for the following conditions and intervals. Utility water samples should be collected from the faucets at labelled sinks in:

a. SPD Dirty Side decon sink faucet (Room number 3144)

b. Endoscope Decontamination Room decon sink faucet (Room number 3207)

c. Patient Centered Medical Home decon sink faucet (Room number 1211)

d. Marine Centered Medical Home Treatment Room decon sink faucet (Room number

2191)

2.3.1.1. Quarterly Condition Testing (each testing location listed in 2.1.3.1.)

a. pH measured in units.

b. Conductivity (µS/cm)

c. Total Alkalinity (mg CaCO3/L)

d. Total Hardness (mg CaCO3/L)

e. Bacteria (Heterotopic Plate Count) measured in cfu/ml.

2.3.2. RO SYSTEM (CRITICAL) WATER. Contractor will be required to test the RO System water for the following conditions and intervals. RO water samples shall be collected directly from outlet taps situated in the following labelled sites on the third deck:

a. RO Room (room number 3141)

b. Location 1 Feed Loop Start outlet tap.

c. Location 2 Feed Loop End outlet tap.

2.3.2.1. Monthly Condition Tests

b. Total Alkalinity (mg CaCO3/L)

c. Total Hardness (mg CaCO3/L)

d. Bacteria (Heterotopic Plate Count) measured in cfu/ml.

e. Endotoxins (LAL Test) measured in EU/ml.

2.3.2.1.1. SPD Dirty Side (room number 3144)

a. Location 1 decon sink RO faucet.

b. Location 2 decon sink backup RO faucet.

c. Location 3 RO Washer Disinfector outlet tap.

2.3.2.1.2. Monthly Condition Tests

b. Total Alkalinity (mg CaCO3/L)

c. Total Hardness (mg CaCO3/L)

d. Bacteria (Heterotopic Plate Count) measured in cfu/ml.

e. Endotoxins (LAL Test) measured in EU/ml.

2.3.3. Results of all required testing must be received within 7 days of sample collection.

Emergent testing conducted due to initial testing results that are out of ST-108 published standards must be received within 96 hours of sample collection. An electronic copy of the test results will be e-mailed to the Distribution Group Called “RO Water Test Results” to usn.cherrypoint.nmrtc-c-point.list.nhccp-ro-water-test@health.mil. This group will consist of Biomedical Repair, Department Heads, and Assistant Department Heads for: Materiel Management, Ambulatory Procedure Unit, and Quality Management.

mailto:usn.cherrypoint.nmrtc-c-point.list.nhccp-ro-water-test@health.mil mailto:usn.cherrypoint.nmrtc-c-point.list.nhccp-ro-water-test@health.mil

2.3.3.1. If a retest of the water is required, please see the ADDITIONAL CHARGES FOR

COMMON UNSCHEDULED ITEMS, Section 2.5. The Infection Preventionist will make the final decision on a PASS/FAIL water test.

2.4. STEAM CONDENSATE TESTING. Steam Condensate testing will be conducted on steam condensate collected from the steam sterilizers located in the Sterile Processing

Department. Steam sampling shall be conducted in accordance with AAMI ST-108 and

EN 285 standards.

2.4.1. STEAM CONDENSATE Contractor will be required to test the steam condensate at the point of use for the following conditions and intervals. Steam condensate samples should be collected from the sterilizers in:

2.4.1.1. SPD Sterilizer utility room (Room number 3139)

2.4.1.1.2. Quarterly Condition Testing (each testing location)

a. pH measured in units

b. Conductivity (µS/cm)

c. Total Alkalinity (mg CaCO3/L)

d. Total Hardness (mg CaCO3/L)

2.5 Unscheduled Services.

The listed number of unscheduled change of lamps, filters, membrane, p or an unscheduled sanitation of the system should be available as part of this contract.

Base Year: 17 November 2025- 16 November 2026

Description Max

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor only)

Option Year 1: 17 November 2026 – 16 November 2027

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor

Option Year 2: 17 November 2027 – 16 November 2028

Description Max

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor

Option Year 3: 17 November 2028 – 16 November 2029

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor

Option Year 4: 17 November 2029 – 16 November 2030

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor

Option Year 5: 17 November 2030 – 16 May 2031

Description Max

Quantity

Price W2T Numbers

Change pre-filters while there (filters and labor)

Change post-filters while there (filters and labor)

Change RO membranes while there (1 membrane)

Change RO membranes while there (1 labor)

Change RO membranes while there (4 membranes)

Change RO membranes while there (1 labor)

Change UV Lamp while there (lamp and labor)

Sanitize RO while there (Minncare and labor)

Sanitize RO single additional trip (drive and Minncare and labor)

Emergency Bacteria Test while there (kit and testing only)

Emergency Endotoxin Test while there

(kit and testing only)

Steam Condensate Testing (kit and testing only)

Non-monthly requested trip (drive labor

2.5.1. Emergency collection, shipping, and analysis for Bacteria (HPC) testing be received within 48-hour turnaround time. Emergency collection, shipping, and analysis for Endotoxin testing must be received within a 96-hour turnaround time.

PART 3

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Utilities, and Materials and determined:

3.1. Services: The Government:

☒ Will NOT provide Government Furnished Services in support of this contract. As a result, this paragraph is Not Applicable.

☐ WILL provide Government Furnished Services required in support of this contract/task orders.

3.2. Utilities: The Government:

☐ Will NOT provide Utilities in support of this contract/task order. As a result, this paragraph is

Not Applicable.

☒ WILL provide Utilities in support of this contract. The Government provided Utilities are described below: all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS.

3.3. Materials: The Government:

☒ Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

☐ IS providing Materials in support of this contract/task orders. The Government-provided

Materials are described below:

PART 4

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. Services: The Contractor:

☐ Will NOT provide Contractor Furnished Services in support of this contract/task order. As a result, this paragraph is Not Applicable.

☒ WILL provide Contractor Furnished Services required in support of this contract. These

Services are described below: In accordance with this PWS.

4.2. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work listed under Section 2 of this PWS.

4.3 Secret Facility Clearance: N/A

4.4 Materials: The contractor shall provide all materials and supplies that comply with Federal, State, municipal and OEM specifications required to perform work listed under section 5 of this

PWS.

4.5 Equipment: The contractor shall furnish all equipment necessary to facilitate and satisfactorily perform the requirements of this contract. The use of Contractor provided two-way radios and cell phones for communication between personnel shall be approved by the Base

Communications activity and may not be used in designated areas in NHCCP. Contractor shall submit a written request to use the radios to the COR. The request shall detail proposed equipment, operating frequencies, and other particulars in writing. The Government shall not be liable for any damages as a result of not permitting the use of radios within the facility.

4.6 Facilities: The contractor shall provide facilities for any work that is required to be performed off-site resulting from a Contractor determined requirement. The Contractor shall provide insurance coverage for damage to or loss of equipment while in Contractor or service

Contractor’s custody.

PART 7, ATTACHMENT 1

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required—usually a shall statement from Part 2)

PWS Reference Acceptable Quality

Level (AQL) (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of

Surveillance

Performance Requirements

Summary (PRS) # 1.

Preventive maintenance for all equipment under this contract is completed on or before the scheduled date during normal working hours

PWS Part 2, Section

2.2.

100% of the time Inspection, Field

Service Reports

PRS # 2

Monthly sampling test results are received on or before 7 days after sampling collection is completed.

PWS Part 2, Section

2.3

100% of the time Inspection, Field

Service Reports

PRS # 3

Emergency Endotoxin and

Bacteria testing completed and test results provided as required.

(See example provided in PRS

1.)

PWS Part2, Section 2.5 100% of the time Inspection, Field

Service Reports

PRS # 4

(See example provided in PRS

1.)

(See example provided in PRS 1.)

(See example provided in

PRS 1.)

(See example provided in PRS 1.)

The following listing provides various types of Surveillance as examples to select from and should not be included on the final document:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure.

100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed.

Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e., monthly, quarterly, semi-annually etc.)

Validated Customer Complaint: Complaints must be validated.

NOTE: YOU MAY ALSO IDENTIFY ANY SURVEILLANCE METHOD USED IN THE COMMERCIAL

MARKET TO SURVEY THE REQUIRED SERVICE. (THIS WILL BE DISCOVERED WHEN MARKET

RESEARCH IS CONDUCTED).