PWS Attachment 07 Customer Questionnaire Card.xlsx
XLSX spreadsheet 14 KB Posted
- Solicitation number
- W564KV-24-R-0048
About this file
This document is a sample Customer Questionnaire card related to the Appliance Repair Services for US Army Garrisons in Germany contract solicitation. The questionnaire provides feedback mechanisms for customers to assess the performance of the appliance repair contractor, including whether the contractor met the scheduled appointment, left the work site in acceptable condition, and if the technicians were courteous and polite. Customers are asked to rate the overall service as exceptional, very good, satisfactory, marginal, or unsatisfactory, and provide any additional comments. The related federal contract opportunity is for Appliance Repair Services for US Army Garrisons in Germany, Solicitation Number W564KV-24-R-0048, with proposals due by September 20, 2024. The contract is being issued by the Department of the Army Materiel Command Army Contracting Command.
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Text version
| Name: | _________________________ | MPS |
| CMR, Box | _________________________ | |
| APO AE | _________________________ |
| IMCOM-E, Garrison Support Element |
| Furnishings Branch |
| Heide Stroehl, COR Domestic Appliances Contract |
| UNIT 28103 |
| APO AE 09136-3103 |
Attachment # 7 Sample of Customer Questionnaire
| 1. Please provide your feedback regarding the work performed by the | ||
| appliance repair contractor and drop this survey off in APO Mailbox. | ||
| Please use your CMR address as the return address. | ||
| 2. For urgent problems, please contact your local Work Order Section | ||
| Name: | Phone: | |
| Address: | ||
| WO# | ||
| Type of Appliance | Type of Service |
| Range | Repair |
| Refrigerator | |
| Washer | |
| Dryer | |
| Dishwasher |
| Did the contractor meet the scheduled appointment | Yes | No | |||
| Was work site left in acceptable condition | Yes | No | |||
| Were technicians courteous and polite | Yes | No | |||
| Overall rating of service | |||||
| Exceptional | Very Good | Satisfactory | Marginal | Unsatisfactory | |
| Comments: |
Date:
File details come from the government source that posted it. Updated .