PWS Admin and MF Cleaning.pdf
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- Garrison Project - Admin and OM Janitorial
- Solicitation number
- W9128F25QA002
About this file
This Performance Work Statement (PWS) details janitorial services for the U.S. Army Corps of Engineers Garrison Dam Administration Building and Maintenance Facility in Riverdale, North Dakota. The fixed-price contract covers comprehensive facility cleaning services from May 1, 2025 to April 30, 2030, with one base year and four one-year option periods. The contractor will be responsible for routine daily, weekly, monthly, semi-annual, and annual cleaning tasks across both facilities, including trash removal, disinfecting surfaces, floor care, window washing, and deep cleaning of specific areas like kitchens, restrooms, and mechanical spaces.
Key requirements include providing all labor, supervision, personal protective equipment, and transportation, with the government furnishing cleaning supplies and equipment. The contractor must submit a quality control plan, past performance references, and comply with strict performance standards. Cleaning will occur Monday through Thursday, with specific time restrictions to minimize workplace disruption. Performance will be evaluated based on a detailed Performance Requirements Summary, with potential contract termination for repeated missed cleaning requirements. The contractor must also meet comprehensive safety regulations, undergo background checks, and complete mandatory security training.
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PWS - Admin & MF Facility Cleaning
Performance Work Statement
Garrison Administration and OM Facility Janitorial Services
(Administration Building, 201 1st Street, Riverdale, ND 58565) (Maintenance Facility, 528 Hatchery Road, Riverdale ND 58565)
3 December 2024
PART I
General Information
1. GENERAL: This contract is a fixed-price, performance-based service contract to provide all labor, supervision, PPE, and transportation for Facility Cleaning at the U.S. Army Corps of Engineers (Administration Building & Maintenance Facility). The Contractor shall provide services as required in this Performance Work Statement (PWS). The following items are required when submitting the bid proposal:
QC Plan (see Para. 1.6.2) Minimum of three Past Performance References and contact information Bid Proposal
1.1 Submittals: The following submittals will be sent to the QAR (see Para. 1.1.1).
1.1.1 Ten (10) calendar days after contract award and prior to work beginning on site, the following submittals shall be sent to the QAR:
Insurance: All required insurance certificate(s).
Employee and vehicle ID: A list of all employees that will be working on this contract and their vehicle identification.
Draft schedule: Utilizing the Cleaning Requirements sheets (see PART 7, Attachments 4 & 5): the contractor will submit a draft calendar schedule for the contract year. Schedule will include days of work, work to be accomplished, location of work and time of arrival.
Non-US Citizens: List of any non-US citizens who will be performing work on this contract.
1.2 Description of Services/Introduction: The Contractor shall provide all personnel, PPE, transportation, supervision, and other items of non-personal services necessary to perform facility cleaning services for the United States Army Corps of Engineers as defined in this
Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.2.1 Subcontracting: All subcontracting must be approved by the Contracting Officer (CO) prior to commencing janitorial services.
1.2.2 Employee Conduct: All contract employees shall always conduct themselves in a proper manner. The contractor and his/her employees shall not consume alcoholic beverages or uncontrolled substances while on duty. The contractor expressly agrees to remove from the site any individual whose continued employment is deemed by the QAR to be contrary to the best interests of the U.S. Army Corps of Engineers. The CO or QAR may require the contractor to immediately remove from the work site any employee of the contractor who is incompetent or who endangers persons or property or whose physical or mental condition is such that it would impair the employee’s ability to satisfactorily perform the work. Notification to the contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be telephonic and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the contractors’ obligation to perform all work required under this contract and immediate replacement shall be made as required.
1.3 Background: The Corps of Engineers manages the Garrison Dam Administration Building and Maintenance Facility at Riverdale, North Dakota. Work will be completed at these two locations.
1.4 Objectives: Contractor shall provide for the safe, careful, and efficient operation of all equipment and protection of Government funds and property under the direction of the QAR.
1.5 Period of Performance: The period of performance shall be for one (1) Base Offer and four (4) option periods. The Period of Performance reads as follows:
Base Offer: 1 May 2025 to 30 April 2026 Option One: 1 May 2026 to 30 April 2027 Option Two: 1 May 2027 to 30 April 2028 Option Three: 1 May 2028 to 30 April 2029 Option Four: 1 May 2029 to 30 April 2030
1.6 Quality Assurance/Quality Control:
1.6.1 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract for those tasks listed on the Performance Work Statement. The QAR evaluators will follow the methods of surveillance specified in the Performance Requirements Summary (PRS) (PART 7, Attachment 1). Generally, periodic inspection will be employed. The QAR will record and retain all QAR inspections.
1.6.2 Quality Control: The Contractor, not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. In this contract the quality control program is the driver for product quality. The Contractor shall develop a comprehensive Quality Control program to include surveillance, monitoring, and management actions.
The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.
The required draft schedule (see Para. 1.1.1) will be reviewed at the pre-work meeting. Changes agreed upon between the QAR and the contractor will be added to the draft. The contractor will then submit the new schedule as the final agreed upon schedule within ten calendars of the pre-work meeting.
1.7 Recognized Holidays:
New Year’s Day Birthday of Martin Luther King, Jr.
Washington’s Birthday Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day
Contractor shall not be required to work on these Government observed Holidays. Contractor may perform work on these days at their own discretion to maintain monthly, semi-annual, or annual requirements; but payment shall not be authorized for daily or weekly cleanings performed on a Holiday.
1.8 Facility Cleaning Schedule:
Administration Building:
Routine Work:
Daily/Weekly/Monthly Schedule: Monday through Thursday (4 days/week).
Monday Schedule: Contractor will begin work after Maintenance Facility Cleaning.
Tuesday through Thursday Schedule: Contractor shall begin work no sooner than 3:00 p.m. at the Administration Building to limit disruption to the employees and have access to individual offices for cleaning after normal business hours.
Non-Routine Work:
Semi-Annual/Annual Schedule: Contractor will schedule work with the QAR. Some non-routine work will be completed when the building is not open for business.
Maintenance Facility:
Routine Work:
Weekly/Monthly Schedule: The Maintenance Facility shall be cleaned weekly on Mondays. If a Holiday falls on the regular cleaning day, the Contractor will clean the next calendar day. Work will begin prior to3:00 p.m and beginning work at the Administration Building. Government estimates routine work will take a minimum of 2 hours per week. The Contractor shall provide weekly cleanings twice per week during the period of June 1 to October 31. The two weekly cleanings shall occur on Mondays and Thursdays.
Non-Routine Work:
Semi-Annual/Annual Schedule: Contractor will schedule work with the QAR.
Some non-routine work will be completed when the building is not open for business.
Contractor will be required to sign in and out each day work is performed. The government will provide the form to sign in and out.
1.8.1 In the event of inclement weather, the Contractor shall use his/her own judgement if conditions are safe to travel to the work sites. Janitorial services not performed due to inclement weather may be performed on the Friday, Saturday, or Sunday of the same work week. Janitorial services not performed during the same work week shall not be compensated for.
1.9 Location of work:
Administration Building, 201 1st Street, Riverdale, ND 58565 Maintenance Facility, 528 Hatchery Road, Riverdale, ND 58565
1.10 Standards and Regulations: The Contractor shall perform to the standards in the contract and comply with all Local, State, and Federal Regulations during the services performed. The Contractor is responsible for ascertaining the extent to which these regulations affect the operations resulting from this contract. The Contractor shall comply will all applicable regulations.
1.11 Physical Security: The Contractor shall submit a list of names of individuals who may require access to the facility over the performance of the contract. The information required on this list is as follows: first and last name of contractor employee, driver’s license number and state of issuance, year, make, model and color of primary vehicle, vehicle license plate number and state of issuance. The Contractor must notify the facility at least five workdays in advance of the access date that an individual on the list will visit the project.
1.11.1 The contractor shall be responsible for safeguarding all government facilities, property, and materials provided for contractor use. The contractor shall secure at all times all government facilities, property, and materials. Specific security conditions may change based on threats to national defense and based on the risk of specific facilities to these threats. The contractor shall always abide by these changing conditions, as applicable.
1.11.2 Key Control: The contractor shall ensure all keys issued by the government are not lost, stolen, duplicated, or used by unauthorized persons.
1.11.2.1 The Contractor shall immediately report to the COR any occurrences of lost or stolen keys.
1.11.2.2 In the event keys, other than master keys are lost or stolen, the contractor may be required, upon written direction of the COR, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or stolen, the government may need to replace all locks and keys for that system.
The government will deduct the total cost to replace the locks and keys from the contractor’s monthly invoice.
1.11.2.3 The contractor shall prohibit the use of keys issued by the government by any persons other than the contractor’s employees. The contractor shall not facilitate access of secured areas to persons other than contractor personnel or subcontractors engaged in performance of contract work requirements.
1.12 Antiterrorism/Operation Security Requirements
1.12.1 General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts.
The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative.
The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures—this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.
1.12.2 Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).
1.12.3 Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). The Contractor shall submit all information required for background checks to the Omaha District Security Office to meet installation/facility unescorted access requirements. Contractor shall use Attachment 7 to submit fingerprints to the Omaha District Security Office at: CENWO-SL, 1616
Capital Avenue, Omaha, NE 68102 for background checks to be completed. Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the
RA.
1.12.4 Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.
1.12.5 Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.
1.13 Post Award:
1.13.1 Pre-work Meeting: After all post award submittals (Para. 1.1.1) have been reviewed and approved by the Government, a pre-work meeting date and time will be established. The pre-work meeting will be scheduled no later than 15 days after contract award. At this meeting, the COR will establish lines of authority and Government procedures for contractual administrative and work issues. The schedule of required reports will also be discussed. The Government will furnish the Contractor a letter of record documenting pre-work conference discussions within one week following the meeting.
1.14 Government Point of Contact: The QAR monitors all technical aspects of the contract and assists in contract administration. The QAR is authorized to perform the following functions: assure that the Contractor performs the technical aspects of the contract, issue written interpretations of technical requirements which include Government drawings, designs, designations issued to the QAR. The QAR is not authorized to change any of the terms and conditions of the resulting order. The COR for this contract shall be: Brandon Sailer, PO Box 527, Riverdale, ND 56565, Phone 701-654-7764.
1.15 Key Personnel: The following are considered key personnel by the government:
COR: Brandon Sailer, 701-654-7764, brandon.j.sailer@usace.army.mil QAR (AB): Alyssa Weigel, 701-654-7762, alyssa.m.albers@usace.army.mil QAR (MF): Dwaine Helmers, 701-654-7743, dwaine.e.helmers@usace.army.mil
1.16 Identification of Contractor Employees: Contractors and subcontractors are required to wear their company ID and may be required to wear Government supplied badges.
1.17 Contractor Travel: N/A
1.18 Other Direct Costs: N/A
1.19 Data Rights: N/A
1.20 Phase In/Phase out Period: N/A
PART 2
DEFINITIONS AND ACRONYMS
2. DEFINITIONS AND ACRONYMS
2.1. DEFINITIONS:
2.1.1. CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime contractor.
2.1.2. CONTRACTING OFFICER (CO): A person with authority to enter, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government.
Note: The only individual who can legally bind the Government.
2.1.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR): an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.
2.1.4 DELIVERABLE: Anything that can be physically delivered which may include non-manufactured items such as meeting minutes or reports.
2.1.5 KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer may be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.6. OBSERVED ACCEPTANCE RATE (OAR): The observed rate of acceptable performance based upon sound quality assurance surveillance.
2.1.7 PERFORMANCE REQUIREMENT: The point which divides acceptable and unacceptable performance of a task according to the Performance Requirement Summary (PRS) and the Inspection of Services clause. It is the number of defects or maximum percentage of defects in the lot that is acceptable.
2.1.8 PHYSICAL SECURITY: Actions that prevent the loss or damage of Government Property.
2.1.9 QUALITY ASSURANCE: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.10 QUALITY ASSURANCE REPRESENTATIVE (QAR): Government's initial point of contact with the Contractor on the job. He/she has two major duties:
a. He/she has the authority to STOP all or any part of the work for safety reasons.
Compliance with the QA's direction to stop work is not optional. The contractor has the primary responsibility to ensure a safe job and should take the necessary actions to keep it safe without the need of Corps direction or intervention.
b. The QAR is also tasked with ensuring that the contractor is giving the Government a quality job that meets the contract requirements.
2.1.11 QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.
2.1.12 QUALITY CONTROL REPRESENTIVE (QCR): The contractor representative responsible for management and quality control actions to meet the terms of the contract.
2.1.13 SUBCONTRACTOR: One that enters a contract with a prime contractor.
2.1.14 WORKDAY/WEEK: A workday is the number of hours per day the Contractor provides services in accordance with the contract. For the purposes of this contract, the work week is designated as Monday through Thursday, unless specified otherwise.
2.2 ACRONYMS:
AR Army Regulation CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative
DA Department of Army DOD Department of Defense FAR Federal Acquisition Regulation OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QC Quality Control QAR Quality Assurance Representative
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS AND SERVICES:
3.1. Services: The Government shall provide storage space for use by the Contractor for performance of work under this contract.
3.2 Facilities: N/A.
3.3 Utilities: (Electrical power, water services, and restroom facilities) required in the performance of the contract are available from Government sources within the contract areas or from other sources approved by the QAR. These utilities are available as is.
3.4 Equipment: The Government shall provide all equipment (ladders, man-hoist, buffers, vacuums, mob buckets, dust pans, buckets, shovels, mops, brooms, rugs, etc.) for on-site accomplished of work.
3.5. Materials: The government shall provide all materials (plastic bags, toilet paper, paper towels, hand soap, cleaning supplies, light bulbs, buffer pads, floor stripper, floor treatments, ice melt, etc.)
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Part 3, Government Furnished Items and Services. All Contractor furnished items shall be approved by the COR prior to utilization under this contract.
4.2. Services: All transportation, supervision, services, and any items necessary to perform facility cleaning by the Contractor.
4.3 Secret Facility Clearance: N/A
4.4 Materials: The Contractor shall provide all Personal Protective Equipment (PPE) for their employees. This includes, but is not limited to gloves, masks, ear protection, eye protection, and fall protection (fixed length lanyard and fall protection harness).
4.4 Equipment/Transportation:
4.4.1 Equipment: Contractor will be responsible for the cleaning of carpets. Contractor will provide carpet/upholstery cleaning equipment and cleaning solutions.
4.4.2 Transportation:
Transportation of equipment: The Contractor shall be responsible for the transportation of equipment to and from the Administration Building to the Maintenance Facility and vice versa, for use under the performance of this contract.
Transportation of materials: The Contractor shall be responsible for transportation of materials to and from the Administration Building to the Maintenance Facility and vice versa for use under the performance of this contract.
4.5 Safety Data Sheets (SDS): The Contractor shall supply SDS’s for all hazardous materials used on the project. The SDS shall be maintained at the following locations:
Administration Building – Basement Janitorial Area Maintenance Facility – Room 105
4.5.1 Once every three (3) months the Contractor shall remove the SDS book to ensure that all
SDS’s are in the book and initial each SDS.
PART 5
SPECIFIC TASKS
5. SPECIFIED TASKS:
5.1 Facility Cleaning: The Contractor shall clean the facilities as noted on the cleaning Requirements schedule in PART 7.
5.1.2 Routine Services: Daily/Weekly/Monthly cleanings are considered routine services.
5.1.3. Non-Routine Services: Annual/Semi-Annual cleanings are considered non-routine services.
5.1.5. Safety: All services will be performed in a manner that will assure complete safety to public visitors, contract works, and all other persons in the area.
5.1.6. Building Plans: The following Building Plans are attached to this PWS as noted:
Administration Building Plans: PART 7, Attachment 2 Maintenance Facility Building Plans: PART 7, Attachment 3
5.2. Facility Cleaning: The following Facility Cleaning Requirements sheets are attached to this PWS as noted:
Administration Building Facility Cleaning Requirements: PART 7, Attachment 4 Maintenance Facility Building Facility Cleaning Requirements: PART 7, Attachment 5
5.2.1 Facility Cleaning Definitions and Standards: Facility cleaning definitions and Standards are located within Attachments 4 & 5. All requirements noted on Attachments 4 & 5 shall be accomplished using the following definitions:
5.2.1.1 TRASH:
Empty Trash Bin: Empty trash can and replace liner only if soiled. Plastic bags are replaced as needed to reduce the amount of plastic introduced into the waste stream. Trash will be placed in the dumpster the same day.
Trash in Kitchens and Break Rooms: Administration Building, Room 214 (2nd floor kitchen).
The trash bin is located inside a wooden cabinet. This cabinet shall be kept free of debris, dirt, food products, condiment splatter, et cetera. When trash is removed, Contractor shall wipe down inside of cabinet, and interior/exterior door, as required. Trash bins in all other areas must be kept clean (interior/exterior). Spot clean as required by schedule as noted in Part 7 of this PWS.
Large Trash Items: Items such as large boxes, crates, et cetera, shall be removed from building and placed in dumpster if the item is in the proximity of a trash can and clearly marked as “trash”. Large trash items will be placed in the dumpster the same day.
Paper Shredders: Shredder bins shall be emptied when full. Shredded paper will be placed in the dumpster the same day as emptied.
5.2.1.2 GENERAL CLEANING:
Cobwebs, Dust & Insects: The Contractor shall remove dust and cobwebs with cloth. Vacuum and remove insect carcasses. Wipe away any residual spots from insects.
Doors: The Contractor shall clean and disinfect doorknobs, handles, push plates, push bars to reduce potential for infectious contamination.
Door glass and entrance glass must be wiped clean of handprints, smudges, smears and spots.
Passenger Elevator Interior: The Contractor shall vacuum interior of elevator, and wipe doors and walls to remove fingerprints and smudges. Clean and disinfect elevator keypad/buttons.
Admin Sidewalk Elevator Interior & Mechanical Room: The Contractor shall vacuum the interior walls, floor, and ceiling of the elevator and mechanical room to remove soil, cobwebs, insect carcasses, etc.
Fitness Room – Wipe exercise equipment with disinfectant cleaner.
Furniture: The Contractor shall vacuum and clean upholstery to remove dust/dirt spots and other deposits as required. Wipe clean any spills. Remove dirt/grime from chair wheels as required.
Replace mobile furniture to its normal configuration after cleaning.
Horizontal surfaces: The Contractor shall dust all horizontal surfaces that are free of objects.
Horizontal surfaces include, but are not limited to: window ledges, window sills, cubicle partitions, bookcases, file cabinets, phones, display cases, tile ledges, copier/printer machines, photo frames, counters, and other furniture. Dust and disinfect safety railings in the stairways.
Janitorial areas and closets: The Contractor shall keep the Janitorial area orderly and clean.
Sinks will be cleaned, floors must be swept, mopped, and walls kept clean.
Kitchen & Break Rooms:
a. Clean & Disinfect: The Contractor shall conduct daily disinfection for common sources of contamination. These include, but are not limited to: sink, faucet, handles, appliance surfaces (refrigerator, microwave, stove/oven), table surfaces, countertops, and chairs.
Microwaves shall be kept free from food splatter, grease and finger/hand prints. Cabinet doors shall be dusted as required and kept free from debris.
b. Replenish Kitchen and Break Room Supplies: The Contractor shall replenish hand soap, paper towels, and scrubbing pads.
Lights:
a. Bulb replacement: The Contractor shall replace interior/exterior incandescent, fluorescent, and LED light bulbs as required.
b. Interior/Exterior light fixtures: Contractor shall remove cobwebs, bugs, dust, spots, nests from light fixtures. Contractor shall replace light bulbs as required.
Mats/Rugs: The Contractor shall vacuum interior carpets and entrance mats daily to remove dirt.
Exterior mats shall be shaken, swept or vacuumed daily to remove dirt.
Restrooms & Shower Rooms:
a. Clean & Disinfect: The Contractor shall conduct daily disinfection for common sources of contamination. These include, but are not limited to: restroom sinks, faucets, handles, toilet bowls/seats, urinals, partitions, countertops, shower stalls and shower floors.
Mirrors shall be kept free from water splatter, and hand/fingerprints.
b. Replenish Supplies: The Contractor shall replenish hand soap, paper towels, toilet paper, and air fresheners/batteries during the routine sanitation of the restrooms. The Contractor shall replace shower curtains if any mold, mildew, or discoloration becomes evident. The Contractor shall machine wash/dry and replace the shower room rug weekly.
Water Fountains: The Contractor shall disinfect water fountain and water fountain handles daily.
Contractor shall keep water fountains free of water deposits, mineral buildup, etc.
Walls: The Contractor shall spot clean all walls to keep free from visible staining/dirt/debris.
5.2.1.3 DEEP CLEANING: Deep cleaning activities are considered non-routine and are annual/semi-annual requirements. These activities will be coordinated and scheduled by the QAR. In addition to general cleaning, the following standards apply:
Air Conditioning/Heating Units (Wall Hung & Ceiling Hung Units): The Contractor shall perform semi-annual cleaning of air conditioning/heating units. The Contractor shall clean and remove unit cover, clean filter, and dust around exterior of unit. After the unit has been cleaned and the filter has been replaced, the Contractor shall turn unit on to ensure the unit is operational.
If unit is not operational, the Contractor shall notify the QAR.
Kitchen:
a. Stove/Oven: The Contractor shall clean and disinfect the interior of the oven to remove staining, and food particles. The rack shall be cleaned of food and stains. The stove top shall be lifted and cleaned to remove food/fluids that may have boiled over and the drip pans for the coils shall be cleaned. The stove shall be pulled away from the wall to clean the walls, cabinets, and floor around the stove.
b. Refrigerator/Freezer: The Government shall ensure that the refrigerator is emptied of all food items, beverages, condiments, perishable items, frozen foods and storage containers prior to semi-annual cleaning. The Contractor shall clean and disinfect all shelves, drawers and bins to remove dirt, debris and spills. The Contractor shall defrost the freezer, if required, during semi-annual cleaning. The Refrigerator shall be pulled away from the wall to clean the walls, cabinets, and floor around the refrigerator. The back side of the refrigerator shall be vacuumed to remove dust buildup.
c. Replenish Supplies: Fill hand soap dispensers, hand towels, disinfecting wipe dispensers, etc.
Plastic Floor Mats: The Contractor shall remove all plastic floor mats and scrub both sides to remove dirt and debris. The Contractor shall replace mats to their original area when dry.
Vents: The Contractor shall remove all ceiling vent and fan vent covers for semi-annual cleaning. The covers shall be cleaned of dust and debris and replaced.
Water Fountains: The Contractor shall clean exterior, wipe the cord to electrical outlet (remove dust), and remove any lime/calcium/rust buildup.
Wall radiators: The Contractor shall vacuum and dust all wall radiators on a semi-annual basis including inside each vent opening, and wipe associated ducting or radiator piping running to and from the radiators.
Wall Tile (Maintenance Facility): The Government shall ensure that all equipment (tables, machinery, cabinets, lockers, et cetera) a sufficient space from the wall to allow for proper cleaning and disinfection. The contractor shall ensure that the wall tiles are washed, rinsed and wiped dry to provide a clean appearance, free of film, streaks, deposits, dirt, residue and spots.
Wall tile cleaning shall be performed floor to ceiling and shall be conducted on an annual basis.
Walls: The Government shall ensure that all furniture and equipment (tables, machinery, cabinets, lockers, et cetera) are sufficient space from the wall to allow for proper cleaning and disinfection. The Contractor shall clean wall surfaces within approx. 10’ of the floors. Walls shall be free from fingerprints, dust, or other soiling. Contractor will confer with key personnel prior to wall cleaning at the Maintenance Facility – due to the type of work at this facility the Contractor may not be able to remove all soiling, especially in areas B & C. Wall cleaning shall be conducted on an annual basis.
Window Treatments (Shades, blinds and roller blinds): The Contractor shall ensure that window treatments are free from dust, streaks and cobwebs on a semi-annual basis.
Woodwork: The Contractor shall ensure that all finished woodwork will be polished and cleaned on a semi-annual basis. Woodwork includes, but is not limited to: windows, frames, doors, trim, handrails, baseboards, cabinets, shelves, filing cabinets, et cetera.
5.2.1.4 FLOOR CARE, (ceramic tile, vinyl tile, concrete, carpet, terrazzo): The Contractor shall employ appropriate techniques to ensure that floors are clean.
Carpeted floors shall be steam cleaned on a semi-annual basis and spot cleaned to remove deposits as required.
Hard surface flooring, (vinyl, ceramic and terrazzo) shall be buffed and waxed on an annual basis. Any visible residue shall be removed. Maintenance wax includes removing one or two coats of wax using the buffer and an abrasive buffing pad. The Strip/Wax shall consist of stripping all coats of floor finish and completely refinish the floor with a minimum of four coats of wax in low traffic areas, and five coats of wax in high traffic areas. Terrazzo coves may require waxing but not stripping.
Maintenance Wax Step Grid Tile: This tile is found in the Administration Building and includes the stairways and landings, and areas 102, 103, 107, 110, 112. Area should be vacuumed, and scrubbed prior to adding this Maintenance wax. The wax is then thinned with water and spread out on the step grid tile. The intention is to give the tile a slight shine. The contractor will plan this work with the key person for this area.
Manual scrubbing of hard surface floors is required to remove stuck and embedded dirt on a semi-annual basis.
Manual Scrubbing shall be used to deep clean hard floor surfaces in restrooms, offices, and other areas. Wash baseboards and cove tile to remove dust.
Spot Clean Carpet: Spots and spills on carpet shall be removed to maintain a clean appearance, as required.
Spot mop: Manual spot mopping shall be on hard surface floors to maintain a clean appearance, as required.
5.2.1.5 WINDOW WASHING: The Contractor shall clean the interior and exterior of all windows on a semi-annual basis.
The Contractor shall ensure that all windowsills between the ledge and outside are washed and free from insects and dirt. Screens shall be washed and replaced. The interior sash shall be wiped down to remove dust.
Administration Building: All surfaces can be reached from the interior of the building.
Maintenance Facility: The Government shall supply a man lift and an operator to assist with the cleaning of the higher interior windows in Area C. Exterior of Maintenance Facility windows accessible from the ground floor must be cleaned on the semi-annual basis.
5.3 Reports
5.3.1 Minimum Required Reports: The Contractor must generate, complete and submit reports to the Government. The following reports shall be furnished according to their time and/or frequency requirement for each report:
Performance Requirement Summary (PRS): The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. The PRS can be found in PART 7, Attachment 1.
Contractor Report Exposure Hours: Total hours worked by Contractor employees during the month. This report shall be submitted monthly. See PART 7, Attachment 6.
PART 6
Safety Regulations
6. APPLICABLE SAFETY PUBLICATIONS (CURRENT EDITIONS):
a. Engineering Manual (EM) 385-1-1 (USACE – Safety and Health Requirements Manual), dated March 2024; https://www.publications.usace.army.mil/Portals/76/EM%20385-1- 1%20_EFFECTIVE%2015%20March%202024.pdf
b. Occupational Safety and Health Standards (29 CFR 1910);
6.1 Accident Prevention Plan (APP): The contractor shall prepare an APP in accordance with EM 385-1-1 paragraph 2-7. The APP is a written site-specific SOH plan that documents project, contract, and job-specific potential hazards in the workplace, and the company policies, controls, and work practices that will be used to minimize those hazards. They are an integral part of the planning and risk management process. The APP must be developed by a CP and reviewed and approved by the prime contractor and corporate safety official. Upon contractor approval, the plan must be submitted to the CO or COR for review and acceptance prior to the performance of any work. No contract work can begin without a CO or COR accepted APP. The APP must be written in English and articulate the specific work, work process, equipment, and materials to be used, hazards pertaining to the contract work, and the control measures that will be implemented.
Follow the mandatory ENG Form 6293 (Accident Prevention Plan Worksheet).
6.1.1 APP Part7, Accident Reporting and Investigation: The contractor shall follow accident reporting requirements in Part 7 of the APP. An accident is defined as any unplanned event or series of events that results in death, injury, or illness to personnel, or damage to or loss of equipment or property.
6.1.2 APP Part 10, Activity Hazard Analysis (AHA): The contractor shall prepare the AHA in accordance with Paragraph 2-6 of the EM 385-1-1 and submit as Appendix 4 of the APP. Note.
JSAs, JHAs, or similar Risk Management assessment tools are considered equivalent to, and acceptable substitutes for AHAs if the data collected is the same as that required by the AHA.
6.1.3 APP Part 11, Required Project Site-Specific Plans and Procedures: The contractor shall prepare additional site-specific plans in accordance with Part 11 of the APP and submit as Appendix 5. At a minimum, this will include an Exposure Control Plan and Fall Protection and Prevention Plan.
PART 7
ATTACHMENT/TECHNICAL EXHIBIT LISTING
7. TECHNICAL EXHIBIT LIST:
7.1 Attachment 1: Performance Requirements Summary
7.2 Attachment 2: Administration Building Plans
7.3 Attachment 3: Maintenance Facility Building Plans
7.4 Attachment 4: Administration Building Facility Cleaning Requirements
7.5 Attachment 5: Maintenance Facility Building Facility Cleaning Requirements
7.6 Attachment 6: Contractor Exposure Reports
7.7 Attachment 7: Contractor Background Check Form
PART 7, Attachment 1, Page 1 of 2
Performance Requirements Summary The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective STANDARD Acceptable Quality Level METHOD OF
SURVEILLANCE
PRS #1
Submitting of Insurance Certificate in accordance with contract clauses
The contractor provides certificate a minimum of five working days prior to beginning work on site.
The certificate is submitted on time with the proper insurance coverage per contract
100 Percent Inspection by
COR/QAR
PRS #2
Schedule
The Contractor provides a work schedule
The Contractor is required to schedule all work. At a minimum the schedule will include days of work, work to be accomplished, location of work, time of arrival for all required work. Annual & Semi-Annual requirements will be noted on schedule as *tentative per QAR approval.
100 Percent by
COR/QAR
PRS #3
Daily cleaning (Admin only) in accordance with:
PWS 2, paragraph 2.1.13;
Parts 5, 6, & 7
The Contractor shall be required to complete daily cleanings per noted contract requirements
The Contractor is required to clean all locations as noted.
The Government QAR/COR will inspect as noted. Five or more missed cleaning requirements within a 30-day period can be the cause for contract termination. Re-performance for all missed cleanings shall be accomplished within 8 hours of notification.
Periodic Inspection by the COR/QAR.
PART 7, Attachment 2, Page 2 of 2
PRS #4
Weekly cleanings in accordance with PWS 2, paragraph 2.1.13; Parts 5, 6, & 7.
The Contractor shall be required to complete weekly cleanings per noted contract requirements.
The Contractor is required to clean all locations as noted.
The Government QAR/COR will inspect as noted. Five or more missed cleaning requirements within a 30-day period can be the cause for contract termination. Re-performance for all missed cleanings shall be accomplished within 8 hours of notification.
Periodic Inspection by the COR/QAR.
PRS #5
Monthly Cleaning in accordance with PWS Parts 5, 6, & 7.
The Contractor shall be required to complete Monthly cleanings per noted contract requirements.
The Contractor is required to clean all locations as noted.
The Government QAR/COR will inspect as noted. Five or more missed cleaning requirements within a 30-day period can be the cause for contract termination. Re-performance for all missed cleanings shall be accomplished within 8 hours of notification.
Periodic Inspection by the COR/QAR.
by the Government
PRS #6
Semi-Annual Cleaning in accordance with PWS Parts 5, 6, & 7.
The Contractor shall be required to complete Semi-Annual cleanings per noted contract requirements.
The Contractor is required to clean all locations as noted.
The Government QARCOR will inspect as noted. Five or more missed cleaning requirements within can be the cause for contract termination.
Re-performance for all missed cleanings shall be accomplished within 8 hours of notification.
100 Percent Inspection by the
QAR/COR
PRS #7
Annual Cleaning in accordance with PWS Parts 5, 6, & 7.
The Contractor shall be required to complete Annual cleanings per noted contract requirements.
The Contractor is required to clean all locations as noted.
The Government QAR/COR will inspect as noted. Five or more missed cleaning requirements within can be the cause for contract termination.
Re-performance for all missed cleanings shall be accomplished within 8 hours of notification.
100 Percent Inspection by the
QAR /COR
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