PWS_70LGLY25RGLB00005_8-16-25.pdf

70LGLY25RGLB00005

Uniform, Equipment Issue and Laundry Services FLETC, Glynco, GA

PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

PART 1 GENERAL PAGES 2-8

PART 2 DEFINITIONS AND ACRONYMS PAGES 9-15

PART 3 GOVERNMENT FURNISHED PROPERTY AND SERVICES PAGES 16-20

PART 4

CONTRACTOR FURNISHED PROPERTY, SUPPLIES, AND

SERVICES PAGES PAGES 21-25

PART 5 SPECIFIC TASKS PAGES 26-49

PART 6 REQUIRED PLANS AND DOCUMENTS PAGES 50-53

PART 7 APPLICABLE PUBLICATIONS (CURRENT EDITIONS) PAGES 54-57

PART 8 ATTACHMENTS PAGE 58

PART 9 TECHNICAL EXHIBITS PAGE 59

PART 10 SPECIAL CONTRACT REQUIREMENTS PAGES 60-92

PART 1 - GENERAL

1.1 Introduction

This is a non-personal service contract the Department of Homeland Security (DHS), Federal Law Enforcement Training Centers (FLETC). The FLETC Glynco campus is located approximately five minutes north of Brunswick, Georgia in Glynn County and is equal distance between Savannah, Georgia, and Jacksonville, Florida. The FLETC (Center) is situated on 1,600 acres in southeast Georgia with modern conventional facilities such as classrooms, dormitories, administrative, and logistical support structures. Additionally, Glynco has 18 firearm ranges, including a state-of-the-art indoor range complex with 146 separate firing points; and eight highly versatile semi-enclosed ranges with 200 additional firing points. Other training assets include a sprawling complex of driver training ranges, a physical techniques facility, explosives range, fully functional mock port of entry, and numerous other structures which support the entire training effort. Among these is a 34-building “neighborhood/business” practical exercise area, which includes houses equipped with video cameras for recording various kinds of practical exercises. The classroom buildings house various special purpose areas including a library, interviewing suites, mock court rooms, computer forensics laboratories, and other laboratories for fingerprinting and identifying narcotics. Glynco’s physical techniques complex encompasses over three acres, including mat rooms, classrooms, weight rooms, gymnasium, and other facilities devoted to training and fitness. The FLETC mission statement is “The Federal Law Enforcement Training Centers is to train and support the training of federal to over 130 Partner Organizations, as well as state, local, tribal law enforcement officers, and international partners that are responsible for enforcing laws, treaties, and regulations within the United States and abroad.”

1.2 Type of Contract

The Government intends to issue one (1) firm fixed price contract with a one (1) base period and four (4) option periods. A phase in and phase our period are required. Please see Section 1.3 for more details. The Contract will be awarded as a performance-based contract. Please see Performance Requirements Summary (PRS) for level of effort required for all tasks stated in the contract and Performance Work Statement (PWS).

1.3 Period of Performance

Phase In: November 15, 2025 – November 30, 2025

Base Period: December 1, 2025 – October 31, 2026 Option 1: November 1, 2026 – October 31, 2027 Option 2: November 1, 2027 – October 31, 2028

Option 3: November 1, 2028 – October 31, 2029 Option 4: November 1, 2029 – September 30, 2030 Phase Out: October 1, 2030 – October 31, 2030

1.4 Scope of Work

The Contractor must provide the management, supervision, all personnel (See TE 13), equipment, tools, materials, and other items, and services necessary to support the operation of the Uniform, Equipment, and Laundry Services as defined in this contract, except as specified in Part 3 of this contract as Government-Furnished Property Equipment and Services at the FLETC, Glynco Campus, Georgia. The Contractor must perform to the standards in this contract.

This performance-based contract describes the services to be performed as an end result and provides to the contract both a standard for acceptable performance and quantities, limits, or areas that the service covers. The Contractor must be responsible for achieving the stated results.

The Contracting Officer’s Representative (COR) for this contract will be appointed at time of award.

During the terms of this contract any changes of the COR will be in writing to the Contractor.

In support of the training programs at the FLETC, the Contractor must be responsible for hiring qualified employees; providing approved uniform, employee training; receiving, issuing, returning, warehouse operations of open and unopened inventory, maintaining, cleaning, shipping/ transferring, and surveying inventory items; preparing reports and providing responsible accountability and control of all inventory items; assigning, issuing, and safeguarding lockers and padlocks; performing sewing services; ensuring all safety and security requirements are met; performing janitorial and pest control services in all designated work areas, and performing quality control services as prescribed in this

PWS.

1.5 Normal Hours of Operation

The normal hours of operations are stipulated for each required service in Part 5.

1.6 Holidays and Non-Training Days

The Government recognizes the following Holidays: New Year's Day, Martin Luther King's Birthday, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day.

The Federal Holidays listed above are Holidays granted to Federal employees. The Contractor must refer to the individual wage determination for actual Holidays to be allowed for Contractor employees, see TE 11, SCA WD 2015-4477. If any of these Holidays occur on a Saturday or Sunday, they must be observed by the Contractor per the practice observed by the Government. Occasionally, Federal Holidays will be declared normal training days and full Contractor support will be required. Notice of this requirement will be given to the Contractor by the Contracting Officer (CO).

The FLETC may schedule non-training days as workdays due to unscheduled events, ie Presidential Executive Order, inclement weather, natural disaster, and/or shutdown. For example, the Friday after Thanksgiving Day and/or the day before or after Christmas Day; however, this is not a Federal Holiday and does not relieve the Contractor’s responsibilities of having a PM and employees on the non-training days. See TE 1C, Historical Data for Overtime and Other Purchases.

1.7 Contractor Personnel Conduct

The Contractor must manage the total work effort associated with the requirements of this Performance Work Statement (PWS) to assure adequate and timely completion of these services.

All employees assigned by the Contractor to the performance of work under this contract must be capable and experienced in the type of work they are assigned or be given on the job training by the Contractor. All Contractor employees must be physically and mentally capable to perform the essential functions and demands of their assigned work in a safe and effective manner. Prior to commencing work, the Contractor must ensure employees are not under the influence of alcohol, drugs, or any other incapacitating agent(s). The Contractor must ensure each employee is alert and capable of exercising good judgment, implementing instructions and assimilating necessary specialized training.

The Contractor must not employ any person who is an employee of the United States Government without the submission of Form FTC-OCC-03 and approval of the Office of Chief Counsel.

The Contractor must ensure employees always conduct themselves in a courteous and businesslike manner. The Contractor must ensure that no Contractor personnel accept gratuities of any kind. The Contractor must ensure employees always practice acceptable personal hygiene and must present a neat appearance and wear appropriate clothing. Contractor’s personnel must wear uniforms that identify the company, are clean, neat and free of tears, holes, permanent stains, frayed edges, and body odor. Uniforms must be clearly distinguished from Agency uniforms and are subject to the approval of the CO/COR prior to the contract commencing. Blue polos are not acceptable.

The Contractor must maintain satisfactory standards of employee competency, conduct, appearance, and integrity and must be responsible for taking such disciplinary action with respect to the employees as may be necessary. Fraternization to include out of role conversations, on or off Center, with students is prohibited (FLETC Directive 500-17 Fraternization between Center Staff and Students).

Contractor personnel’s conduct must not reflect discredit upon the Government. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor should act in accordance with all federal, state, and local regulations to maintain public trust while performing services as a prime or subcontractor for this requirement.

The Contractor must remove from the site any individual whose continual employment is deemed by the Government to be contrary to the public interest or inconsistent with the best interest of the Government. All Contractor employees must be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence or who presents other evidence from the DHS that employment is permitted.

1.8 Vehicle Licensed Employees

The Contactor must ensure that Contractor personnel operating vehicles in the performance of this contract must possess a valid Georgia State Driver’s License with the correct endorsement for the vehicle size and type to be driven. The Contractor must ensure annually that each employee has relevant and current driver’s license. Each Contractor employee must report all major traffic violations to the Project Manager.

1.9 Employee Roster

The Contractor must provide the CO and COR a written roster of all contract employees ten (10) business days after the start of the contract, at execution of option periods, and when changes occur.

The roster must include full name, position or duty assigned, anniversary date of employment, and identify if full or part- time employee.

1.10 Key Personnel

1.10.1 Project Manager (PM) and Alternate Project Manager (APM)

Prior to the contract start date, the Contractor must provide to the CO and COR, in writing, the names and associated resumes of on-site PM and APM who possess the necessary experience and qualifications to supervise the work required under this contract effectively. These positions are subject to the CO’s approval. Therefore, any desired change to management personnel must be provided to the CO and COR in writing prior to making each change.

The Government requires the Contractor to have the main office (Building 680) be staffed by the Program Manager (PM) and the Alternate Program Manager (APM) and daily staff required to support the requirements of this acquisition. The PM and APM must be on-site during the core duty hours of each training day to fulfill the requirements of the contract. The PM or APM must be on call twenty-four (24) hours a day to handle emergencies and must ensure the CO and COR is provided with specific contact numbers. The full-time on-site PM and APM must be dedicated solely to this operation and may not perform duties associated with other contracts. This individual must be responsible for the overall management and coordination for the work required under this contract and must act as a central point of contact with the Government.

The on-site PM must possess a minimum of three (3) years of consecutive employment in a position with comparable responsibilities (size, scope, and complexity) within the past four (4) years. The APM must possess a minimum of two (2) years of consecutive employment in a position with comparable responsibilities (size, scope, and complexity) within the past three (3) years. Both the PM and APM must be proficient in oral and written communication in English.

The PM and APM must be able to use a computer to communicate via email, retrieve reports, and provide reports to the CO/COR. The PM and APM must be able to use Microsoft Word and Excel.

The PM or APM must perform aspects of the technical supply management work requirement that includes the inventory management, storage management, cataloging, supply actions, and inventory replenishment. Have a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines, inventory management systems. The PM or APM must understand the needs of the organization serviced and submit the inventory replacement requirements to the COR in a timely manner.

Must provide the COR the analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

The PM and APM must have the authority to speak for and act for the Contractor in all matters related to providing services under this contract. The delegation of authority includes matters concerning the day-to-day effective operation of services such as personnel supervision and training. A designation letter must cite any limitations to the PM and APM’s ability to bind the Contractor to changes or adjustments.

A competent POC must be always available via telephone for routine and emergency business. This person also must be capable of supervising personnel, handling problems, and working with assigned Government personnel in a progressive, diplomatic manner. An Alternate POC must be designated to act in the absence of the primary POC. These names must be provided in writing to the CO at the time of award.

If the Point of Contact changes during the life of this contract, the Contractor must immediately notify the CO, in writing, of the change and provide name of replacement, individual must have equal or greater qualifications than the person being replaced within 5 business days.

At any time during the course of the contract, if the PM or APM are to be changed; then the new candidates must have equal or greater experience and qualifications than those previously approved.

These positions are subject to the CO’s approval; therefore, any desired change to management personnel must be provided to the CO/COR in writing prior to making each change. If for any reason, the contractor no longer has a PM or APM performing under the contract, the contractor must provide a suitable candidate within 30 calendar days.

1.10.2 Quality Control Manager

The Quality Control Manager (QCM) must coordinate and adjust their work schedule to fulfill the requirements of the contract. All other personnel’s work schedule must be at the discretion of the Contractor so long as all requirements of the contract are met and there is no interruption in the FLETC training schedule. The QCM must possess a minimum of three (3) years of consecutive employment in a position with comparable responsibilities in quality control management within the past five (5) years. This individual must have demonstrated knowledge of some type of commercial quality control plans and possess knowledge of, or experience with, uniform, equipment, and laundry support services. The QCM may not share other key management duties. The QCM must accompany the COR on Government inspections and must sign initial off on the Government’s inspection report. The QCM must coordinate and adjust their workday in accordance with the COR’s schedule inspections.

The QCM must have the authority to act in all QC related matters, reports to the Contractor’s Corporate Office, not to on-site PM. The QC must be able to use a computer to communicate via email, retrieve reports and provide reports to the CO and COR. The QC must be able to use Microsoft Word and Excel.

If for any reason, the contractor no longer has a QC performing under the contract, the contractor must provide a suitable candidate within 30 calendar days. The contractor must provide a qualified person to fill the QC position when the QC is out of the office.

1.11 Performance Evaluation Meetings

The Contractor’s representatives must meet with the CO/COR weekly during the first month of the contract. Thereafter meetings will be as often as determined by the CO/COR. A mutual effort will be made to resolve all problems identified. Written minutes of these meetings, prepared by the Contractor, must be signed by the Contractor’s PM and the CO. The Contractor must state any areas of disagreement in writing to the CO/COR within ten (10) calendar days of receipt of the minutes.

1.12 Vehicle Accident Reporting

In those instances (on Center), where a Contractor and/or Contractor employee privately owned vehicles are damaged, the Contractor must contact the FLETC Security at (912) 267-2461 to report accidents, without injuries. The Contractor must notify the CO/COR within one hour following the accident. In those instances, where injuries or death occur, the Contractor must notify the FLETC Security at (912) 267-2911, the CO, and the COR immediately. The Contractor must provide a signed written FLETC Statement/FTC-SEM-34 (Attachment 1), concerning circumstances of accident, incidents, injuries or death.

The FLETC Security on the scene will provide the completed forms to the Chief Security Office (CSO) for investigation. Upon completion of the investigation, CSO will provide copies of the completed forms to the Contractor, CO, and COR. The signed written statement provided by the Contractor must include signed statements by individuals and/or witnesses involved in the accident. Written statements must include all pertinent information relating to the incident including, names of persons involved, time of the incident, individual versions of the events, etc.

1.13 Projected Workload

The projected workload for this contract is delineated either in the form of historical data (Technical Exhibit TE 1A, TE 1B, TE 1C, and TE 13) or an estimated number of occurrences in each paragraph.

The workload volume is subject to variance due to fluctuation in training programs.

The Contractor will be given access to the Student Administration & Scheduling System (SASS), in order to download schedules which, the Contractor must use in projecting scheduling requirements under this contract. The Contractor is responsible for supporting any Government changes to the schedule.

1.14 The McNamara-O’Hara Service Contract Act (SCA)

The SCA applies to this requirement and requires contractors and subcontractors performing services on prime contracts to pay service employees in various classes no less than the wage rates and fringe benefits found prevailing in the locality. Please see Technical Exhibit #11 for applicable wage determination. Under the Service Contract Labor Standards statute, the Secretary of Labor is authorized and directed to enforce the provisions of the Service Contract Labor Standards statute, make rules and regulations, issue orders, hold hearings, make decisions, and take other appropriate action. The Department of Labor has issued implementing regulations on such matters. As provided by the Service Contract Labor Standards statute, any contractor failure to comply with the requirements of the contract clauses related to the Service Contract Labor Standards statute may be grounds for termination for default (see paragraph (k) of the clause at 52.222-41, Service Contract Labor Standards).

1.15 Cooperation with the Department of Labor

IAW FAR 22.1024 the CO must cooperate with Department of Labor representatives in the examination of records, interviews with service employees, and all other aspects of investigations undertaken by the Department. When asked, agencies must furnish the Wage and Hour Administrator or a designee, any available information on contractors, subcontractors, their contracts, and the nature of the contract services. The contracting officer must promptly refer, in writing to the appropriate regional office of the Department, apparent violations and complaints received. Employee complaints must not be disclosed to the employer.

1.16 Pre-Conference Meeting and Site Visit:

Within three (3) days after contract award, contractor must attend a Pre-Start Conference at FLETC, Glynco, GA or online/phone to review the requirements with Contracting Officer (CO) and Contracting Officer’s Representative (COR). In addition, the government must be provided the opportunity to inspect current conditions at the contractor’s performance locations under the contract.

PART 2 - DEFINITIONS AND ACRONYMS

2.1 Definitions

Acceptable Quality Level (AQL): The allowable leeway from a standard that can occur before the Government will reject the specific service. The number of defects in a lot (or the maximum percent defective in a lot) that, for the purposes of sampling, may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary (TE 2A) and the Inspection of Services Clause. An AQL does not allow the Contractor to knowingly offer defective service but implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percentage of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible. The AQL limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

Accountability: The basic obligation imposed by law, lawful order, or regulation, of a person to keep an accurate record of property, documents, or funds. The person having this obligation may or may not have actual possession of the property, documents or funds. Accountability is primarily concerned with maintaining records. As a minimum, these records should show debits, credits, and available balances on hand or in use. Records showing quantities due out and/or due-in are part of the accountability records. Contractor accountability must ensure an accurate audit trail for each item of Government Furnished Property for which the Contractor is responsible.

Accountable Property: Any government furnished property that is valued at least $5,000.00 or at the discretion of the Property Management Officer.

Authorized Government Representative: A government employee designated by name and/or position title to conduct liaison between the Contractor and the Contracting Officer (CO) on matters pertinent to this contract and is the CO’s authorized representative. Also referred to as the COR.

Complete Joint Inventory: A dual action process between the Contractor, COR, and the Property Administrator for the physical accounting survey of property and validation of hand receipt documents.

Contract Discrepancy Report (CDR): A form initiated by the COR when any service is judged unsatisfactory. The CDR is a formal, written document used to notify the Contractor of non-conformance or lack of performance of contract work.

Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

Contracting Officer (CO): A person with authority to enter into, administer, direct and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note:

The CO is the only individual who can legally bind the Government.

Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the Contracting Officer to provide technical guidance. Such appointment must be in writing and must state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms, conditions, or direction of the contract.

COR Evaluation Schedule: A work sheet that shows what inspections are to be performed and on which days of the week or month. It is determined by the COR before the start of each inspection period and provided to the Contracting Officer only. It is never revealed to the Contractor.

Contract Requirements: Specific tasks to be performed under the contract. The cost of a contract requirement includes the cost of all labor, fringe benefits, overhead, and profits associated with that requirement.

Contractor Receiving Report: A document initiated by the Contractor or Contractor employee(s), indicating that services have been performed, or supplies have been received.

Customer Complaints: One of the criteria used to monitor the Contractor’s performance.

Daily Gym Issue: Students and staff are required to fill out a Daily Issue Card FTC-SSD-30A (Attachment 2A & 2B) at the Uniform Issue window in Building 252. The contractor must issue a daily issue to students and staff that are not permitted a permanent gym issue, this may occur multiple times in a day. The uniforms are to be turned in daily and the cards are cleared by the Contractor.

Defective Service: A service output that does not meet the standard of performance associated with the contract.

Deliverable: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Exchanges: Exchanges are one-for-one swaps provided by the Contractor to students and staff due to incorrect sizes, wear and tear, and/or sewing repairs.

Facility: A separate individual building, structure, or other item of real property improvement, each item of which is subject to separate reporting and recording.

Fair Wear and Tear: The amount of damage, depreciation or loss that is expected to occur even when an item is used competently and with care and proper maintenance.

Guard Mail: Mail distributed throughout the Center via the Logistics Contractor using brown “guard mail” envelopes or blue “eyes only” envelopes. Envelopes are addressed to various recipients on Center at various Buildings. Postal stamps are not required for guard mail.

Gun Belt Equipment (GBE): The Contractor must issue the initial GBE to Criminal Investigator Training Program (CITP), Uniformed Police Training Program (UPTP), and Bureau of Prisons Basic

(BOP_B) classes at Building 680. Each gun belt comes with multiple accessories depending on which class that the student is liable for the entire length of the class. Student exchanges for GBE must be conducted at Building 252/Gym Uniform Window. For every item not returned, the Contractor must issue a Missing Items Invoice FTC-ADM-38 (Attachment 3A) & FLETCMSD-G11-481 (Attachment 3B) to the student; at this time the student can return the missing item or go to www.pay.gov to reimburse the Government for the item.

Inventory: A detailed list of all the items in open and unopened stock at all locations that includes nomenclature, sizes, quantities, unit of issue, dollar values, shelving location, building location, and minimum reorder points.

Inclement Weather: Weather consists of severe or stormy weather that includes thunder, lightning, rain, and hail. This will include Black Flag heat stress condition at Category 5, that indicates the temperature is 90 degrees or higher, during the months of June through September, or as Black Flag Category 5 notification is received.

Lot: The total number of product or service outputs in a surveillance period from which a sample is to be drawn and inspected to determine performance in accordance with the standard, as defined in the AQL column of the Performance Requirements Summary.

Non-Lethal Training Ammunition Protective Equipment: Non-Lethal Training Ammunition Protective Equipment (NLTPPE) must be issued by the Contractor at Building 830. The Contractor must ensure to download and prepare the FLETC Monthly Activity Schedule from SASS for the NLTPPE being issued. The Instructor must be responsible for pickup and return of all NLTPPE issued. NLTPPE includes helmets, chest protector, throat protectors, groin protectors, jackets, and gloves.

Percent of Sample Found Defective: A determination made by dividing the number of defects by the sample size when the reject number has been equaled or exceeded. The resulting number is used to make an equitable reduction to the contract price for non-performance by the Contractor.

Performance Requirements Summary (PRS): A condensed listing of tasks, standards, AQL’s, surveillance methods, and the relative value of the services or products required by the PWS. The PRS identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

Permanent Gym Uniforms Issue (Students and Staff): Students: Permanent Gym Uniforms Issues are for any student training programs requiring FLETC authorized physical techniques (PT) curriculum training and FLETC staff and Partner Organizations (PO) staff. Students will complete a Basic Gym Issue Form FTC-ADM-51 (Attachment 4) at the uniform measure if their training program requires a permanent gym issue. Staff will complete a FTC-ADM-51 and present it (along with their FLETC Identification badge at Building 680 for their initial Issue. The Contractor must provide the initial issues of permanent gym uniforms to students and staff at Building 680. The Contractor must provide exchanges (multiple daily) for permanent gym uniforms for students and staff at Building 252.

Physical Inventory Count: A manual count performed to determine and document the on-hand sizes and quantities of an item or group of items.

Physical Security: Actions that prevent the loss or damage of Government property, Government employees, Contractors, etc.

Property Control Plan (PCP): A plan that the Contractor is required to submit to the Government describing the management of Government Furnished Property (GFP) in their possession, as stated in Government Property Clause FAR 52.245-1.

Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Control (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service meets contract requirements.

Random Sampling: A sampling method in which each service output in a lot has an equal chance of being selected for inspection. By this method of surveillance, a few individual items, selected at random, are examined, and a conclusion drawn about the entire lot.

Recurring Services: A service identified in this contract as being performed on a recurring, periodic, or standing basis.

Rework: A work process which, in the judgment of the CO/COR, is not of an acceptable quality level, and must be corrected or re-performed at no additional cost to the Government.

Sample: One or more service outputs drawn from a lot. The number of outputs to be inspected under a Quality Assurance program.

Sampling: The generic term for various methods of selecting service outputs to be inspected under a Quality Assurance program.

Sampling Guide: The part of the surveillance plan which contains all the information needed to perform a random sample.

Strategic Sourcing: A collaborative and structured process of critically analyzing DHS’s procurement spending and using an enterprise approach to make business decisions about acquiring and managing commodities and services more efficiently and effectively. This process helps achieve improvements in price, performance, total cost of ownership, and overall business efficiency.

Strategic Sourcing Contract Vehicle: A contract or agreement that has been established for use by multiple DHS Components to acquire goods or services. Strategic sourcing contract vehicles are also known as DHS-wide and Department-wide contract vehicles.

Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Surveillance: Surveillance is the process of monitoring the Contractors performance by direct evaluation, observation, or other information sources.

Survey: The Contractor must conduct a weekly inspection of all uniforms and equipment to determine the serviceability of the product. The Contractor must fill out a Survey Report FTC-ADM-44 (Attachment 5) and present it to the COR for approval and inspection.

Tally Checklist: The work sheets used to record the results of random sample inspections.

Technical Support Equipment (TSE): TSE is equipment issued to Instructors to support training classes conducted by Physical Techniques Division (PTD). The instructor must complete a PTD Instructor Issue Card FTC-PTD-01 (Attachment 6A & 6B) and submit it to the contractor for the support equipment needed for each class. The Instructor is responsible for the pickup and return of all equipment. Examples of the training equipment are manikins, medicine balls, gloves, helmets, ropes, chest protectors, batons, etc.

Uniform Issues: Uniform Issue is the process of providing students and staff with their authorized uniforms. The uniform issues are performed at Building 680 for staff and student uniforms, initial staff gym uniform issues, and initial permanent student gym uniform and GBE issues. Student and staff exchanges of gym uniforms occur at Building 252. The Contractor must issue student and staff uniforms and permanent gym and GBE issues in accordance with the Uniform Issue Allotment (TE 3A and TE 3B), applicable FLETC Directives (FDs), information provided by the students and staff on the applicable issue cards. At the time of the uniform issue, students and staff may physically try on uniforms to confirm correct sizing and fit.

Uniform Measure: A uniform measure is the opportunity for students to obtain sizing and fit information about their authorized uniforms. During the uniform measure, students will complete the FLETC Student Uniform Card FTC-SSD-25 (Attachment 7A & 7B) to provide the Contractor with sizing information for each student. The contractor must explain how the clothing sizes and how each uniform item fits, as well as the responsibility of the students to return all items in order to avoid having to reimburse the Government for unreturned items. The Contractor will assist the students in properly completing their uniform cards with the proper information. Information on these uniform cards is used by the Contractor to prepare student issues.

Uniform Return: Uniform returns are conducted for students to return their authorized uniforms at the completion of their training program. Uniforms, permanent gym uniforms, and GBE are returned to Building 680. At this time, the Contractor is required to ensure that all uniforms and GBE are returned. If any items are missing, then the Contractor must issue a Missing Items Invoice to the Student with notification of the payment process at www.pay.gov. At this time, the students or staff can return the item or reimburse the Government for the missing item.

Using Activity: The agency/division requesting services that would be responsible for payment.

Workday: The number of hours per day the Contractor provides services in accordance with the contract.

Work Order Request: FLETC Glynco has established a systematic work order process to address maintenance issues within its facilities. This process is designed to ensure that all requests are handled efficiently and effectively, prioritizing safety and operational integrity. Requests should be made by reaching out to the Facilities Help Desk by calling 912-267-2413, extension 2413, or by sending an email to #FLETC-FMDWO.

2.2 Contract Acronyms

ALM Asset and Logistics Management Division APM Alternate Project Manager AQL Acceptable Quality Level ATD Airsoft Training Device ATF Alcohol, Tobacco and Firearms BOP Bureau of Prisons CDR Contract Discrepancy Report CFP Contractor Furnished Property CFR Code of Federal Regulations CITP Criminal Investigative Training Program CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer’s Representative CSO Chief Security Office DDC Direct Digital Control DHS Department of Homeland Security DMD Driver and Marine Division EOD Enforcement Operations Division EPA Environmental Protection Agency ESPC Energy Savings Performance Contracting ESD Environmental and Safety Division FAD Firearms Division FAR Federal Acquisition Regulation FD FLETC Directives FLETC Federal Law Enforcement Training Centers FMD Facilities Management Division GBE Gun Belt Equipment GFE Government Furnished Equipment GFP Government Furnished Property IT Information Technology LPO Local Property Officer NLTPPE Non-Lethal Training Ammunition Protective Equipment OSHA Occupational Safety and Health Administration PCP Property Control Plan PIPO Phase In/Phase Out PM Project Manager PO Partner Organization PRO Procurement Division PRS Performance Requirements Summary PTD Physical Techniques Division PWS Performance Work Statement QA Quality Assurance

QASP Quality Assurance Surveillance Plan QC Quality Control QCM Quality Control Manager QCP Quality Control Program SAMS Sunflower Asset Management System SASS Student Administration & Scheduling System SDS Safety Data Sheets SOP Standard Operating Procedures SSD Student Services Division TE Technical Exhibit TG Training Gear TSE Training Support Equipment UTM Ultimate Training Munitions

PART 3 – GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.0 General

The Government will provide the facilities, services, equipment, and supplies, listed below. All GFP is listed in TE 4A and TE 4B. All other facilities, services, equipment, and supplies are the responsibility of the Contractor. No additional government items will be furnished other than this section.

3.0.1 Building 680/Uniforms, Physical Training Uniforms, and Warehouse Area:

This space is 15,372± square feet consisting of the following areas:

Main Entrance, Issue/Exchange Counter & Return Counter: 3,316 square feet Dressing Rooms (4 each): 1,958 square feet Men’s Restroom: 142 square feet Women’s Restroom: 142 square feet Loading/Unloading and Warehouse Area: 8,767 square feet Sewing Room: 133 square feet Offices (5 each): 583 square feet Office Corridor: 331 square feet

3.0.2 Services at Building 680

Conduct student measures, issues, exchanges, and returns of uniforms, physical training uniforms, and training gear (TG) for authorized student programs; issue, exchange, and return authorized staff uniforms and physical training uniforms; storage of inventory, inventory accountability; tailoring/sewing alterations and repairs of clothing and equipment, and overall administrative and management services.

The Government furnished warehouse storage area is comprised of government furnished manual, movable space saver shelving for folded and hanging uniforms of open stock and fixed shelving for boxed uniform clothing of unopened stock and TG. Rolling metal safety ladders (in various heights) are provided by the Government for use in the warehouse area. A pallet jack is provided by the Government to use for warehouse logistics. Five (5) Government furnished computers, and printer is provided in this area for access to the FLETC intranet, Government provided training, and SASS. A listing of Government furnished property (GFP) for Building 680 is located in TE4A, GFP Non-Accountable Property, and TE4B, GFP Accountable Property.

3.0.3 Building 252/Physical Training Uniforms Daily Issue, Return and Exchange and Training Gear (TG) Exchange and Training Support Equipment (TSE):

These spaces are 6,105± square feet consisting of the following areas:

Physical Training Uniforms Daily Issue, Return, and Exchange and GBE Exchange (2 windows): 2,241 square feet Uniform and GBE Storage: 351 square feet Training Support Equipment (TSE) Issue (1 window): 2,713 square feet TSE Storage: 800 square feet

Services at Building 252 include: daily issues, exchanges, and returns of student and staff physical training uniforms, exchange of TG and maintain, issue, and return of TSE, storage of inventory, inventory accountability and administrative services. Government furnished shelving and storage cabinets are provided for maintaining and storing of uniforms, TG, and TSE. A listing of GFP for Building 252 is located in TE 4A.

3.0.4 Building 49/Laundry Facility

This space is 3400± square feet and includes the following: Loading/Unloading Dock, Lounge Area, Restroom, 2 each 6,000-gallon brine tanks.

Services at Building 49: laundry services for uniforms, physical training uniforms, towels, GBE and TSE, NLTPPE protective gear.

Government furnished property in this space includes 6 (six) commercial washers, 6 (six) commercial dryers, 1 (one) residential washer, 1 (one) residential dryer, scales, laundry bins, hanging racks, large folding table, brine, and brine levels tracking software and hardware. A listing of GFP for Building 49 is located in TE 4A, GFP Non-Accountable Property.

3.0.5 Building 830/Non-Lethal Training Ammunition (NLTA) Support Equipment:

This space is 850± square feet and includes the following: Loading/Unloading Pad Restroom Services at Building 830 include: maintain, clean, disinfect, issue, return, storage, and inventory accountability of non-lethal training ammunition (NLTA) protective equipment in support of training exercises conducted by the Enforcement Operations Division (EOD).

Government furnished property in this space includes 3 autoclave machines, large sink, worktables, and fixed hanging shelves. A listing of GFP for Building 830 is located in TE 4A, GFP Non-Accountable Property.

3.0.6 Building 76/Armory:

The area requiring services to be provided at the distribution point, currently Building 76 Armory, EOD Airsoft Training Device (ATD) and Ultimate Training Munitions (UTM) areas. Services to be provided at this location include: the issues, returns, maintains, and inventories management of Airsoft Training Devices and UTM equipment. The Government furnished equipment is issued to EOD authorized Instructors for training exercises.

3.1 Government Furnished Property, Uniforms, and Equipment

3.1.1 Government-Furnished Property (GFP):The listings of GFP must not be construed as being sufficient of adequate to meet all the requirements of this contract. The Government will furnish inventory management systems (SAMS and Intellitrack), uniform clothing, gym uniforms, GBE, TSE, NLTPPE, and recreation equipment items required for use by authorized personnel. At the beginning of the contract, the Contractor must acknowledge, in writing to the CO, receipt of all Government-furnished property located in the assigned buildings under this contract. All replacement Government furnished items must be of a quality in keeping with that provided by the Government as determined by the CO. The Contractor must maintain the inventory at its original level that was inventoried during phase in TE 4A, GFP Non- Accountable Property.

A copy of the acknowledgement of inventory must be furnished to the COR. The Contractor must inventory all GFP on a schedule set by the Government at least on an annual basis in accordance with FLETC Directive 144-02. The Contractor must assist in identifying excess, obsolete, or worn-out GFP by promptly completing a Survey Report. The Contractor must notify the COR and Assets and Logistics Management (ALM) for removal of excess or survey property. GFP must not be removed from FLETC, unless otherwise permitted by this contract.

During phase-in, the COR, Contractor, and the incumbent Contractor must participate in a joint physical inventory for all GFP in Buildings 49, 252, 680, and 830. The incoming Contractor and the COR must jointly determine the working order of all equipment. Items of equipment not in working order and any discrepancy beyond fair wear and tear will be noted and certified by all three parties upon completion of the inventory. Upon completion of the joint inventory, the incoming Contractor must acknowledge, in writing to the CO, receipt of all GFP in the assigned buildings under this contract in a joint inventory report no later than 10 business days after completion.

3.2 Government Furnished Training, Services and Supplies

3.2.1 Training:

During phase-in, the COR, and the incumbent Contractor will provide training for the inventory management systems, the care, maintenance and disinfecting of all existing equipment and uniforms. New equipment and uniforms must be cared for, maintained, and disinfected in accordance with manufacturer’s instructions.

The Government will provide periodic and refresher training in accordance with FLETC policies on:

Property Management, Environmental Compliance, Active Threat Response, etc. at no cost to the contractor. The contractor must ensure employees whose responsibilities are applicable to the training being offered, must attend scheduled training with no additional cost to the Government.

3.2.2 Utilities:

The Government will provide normal public utility services to include water, electricity, and approximately seven (7) telephone lines for the Contractor’s use. Long distance telephone toll charges and internet services are the responsibility of the Contractor. Utilities used by the Contractor must only be used for performance of work related to this contract.

3.2.3 Conservation:

The FLETC has been mandated to reduce its energy and water consumption significantly by year 2015 with additional mandates in future years. In order to accomplish the mandated energy savings requirements, an Energy Savings Performance Contract (ESPC) has been implemented throughout the FLETC Centers. The ESPC Contractor installed energy savings equipment, devices and fixtures throughout many buildings on Center, including field sites. The energy conservation methods installed included water conservation devices/fixtures, lighting and controls, air conditioning/mechanical controls, and Direct Digital Control (DDC) upgrades. The Government and its Contractors must use best practices when utilizing energy and water resources, ensuring energy conservation initiatives are attained.

The Contractor must actively participate in all energy conservation efforts and programs applicable to work performed under this contract. The Contractor must instruct employees in energy and water conservation practices, including the following: lights must be used only in areas where and when work is actually being performed; mechanical equipment controls for heating, ventilation, and air conditioning systems must only be adjusted by designated maintenance personnel only; water faucets or valves must be turned off when not in use; and reporting of faulty utilities systems.

3.2.4 Janitorial Services and Trash Disposal

The Government must provide janitorial services for common use areas, only, in assigned facilities as follows:

3.2.4.1 Building 680: All common use areas in front of the service issue counter and return counter to include the entrance way, 4 dressing rooms, and 2 restrooms.

3.2.4.2 Building 252: All common use areas including the restrooms and dressing rooms.

3.2.4.3 Building 830: All common use areas including the restrooms.

3.2.4.4 Building 49: None.

The Government must provide outdoor trash receptacles, dumpsters, cigarette receptacles, and related trash pickup services.

3.2.5 Liquid Brine at Building 49, Laundry Services

The Government must provide liquid brine at Building 49, Laundry facility for the purpose of water softening. Two, government-owned 6,000-gallon capacity tanks are located at Building 49 for the purpose of storing liquid brine. A Government furnished monitoring system tracks the amount of brine in each tank.

The monitoring system is located inside the mechanical room at Building 49. The COR is responsible for inspecting the brine tanks and monitoring the brine levels to ensure adequate levels are always maintained.

The COR places delivery calls for the brine when needed.

3.3 Government Provided Software Services

SASS: Software program updated and maintained throughout the FLETC. This is the location where the training schedules and information for the operation of the contract can be retrieved for scheduling.

Government Email Accounts: As part of the FLETC-Glynco specified members of the Contract office staff will be required to have FLETC email accounts. These accounts will be used for correspondence with the CO, COR, as well as the various agencies, and division Instructors.

Inventory Management Software: Government provided software to track uniform inventory and government furnished equipment.

3.4 Quality Assurance

The government must evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). See TE 2B, QASP

The Contractor is required to immediately correct, if possible, all defects detected during surveillance by the COR. Any defects not corrected by the Contractor within a one (1) hour timeframe must count as defects during surveillance.

If the performance in any area is unsatisfactory, the Contractor is required to respond to a Contract Discrepancy Report (CDR). See Attachment 16

PART 4 – CONTRACTOR FURNISHED PROPERTY, SUPPLIES, AND

SERVICES

4.1 Performance

The Contractor must provide all management, personnel, equipment, tools, supplies, materials, and services (except those items identified as GFP in Part 3) necessary to perform all the required services defined in this PWS.