PPQ.pdf
PDF 26 KB Posted
- Attached to
- Barksdale RAPCON Misc. Repairs Federal contract opportunity
- Solicitation number
- 697DCK-20-R-00268
About this file
This document includes a customer satisfaction survey and details of a federal contract opportunity for repairs at the Barksdale RAPCON facility located on Barksdale Air Force Base. The contract opportunity involves removing and replacing the roofing system, installing a new roof top guard railing and access ladder, replacing exterior doors and frames, and installing a new roof lightning protection system. The customer satisfaction survey is to be completed by references for offerors to provide feedback on past performance. Responses to the survey are due by June 4, 2021 and will be used in the evaluation process. The federal agency issuing this opportunity is the Department of Transportation Federal Aviation Administration Southwestern Region.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Amendment 3.pdf | ||
| Amendment 2.pdf | ||
| Amendment 01.pdf | ||
| wage.pdf | ||
| DWG BAD Drawings.pdf | ||
| COVID-19 Contractual Requirement Rev 2 04-28-2021.pdf | ||
| 697DCK-20-R-00268.pdf | ||
| BAD Combined Specs 3-11-2021 rjm.pdf |
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Text version
CUSTOMER SATISFACTION SURVEY (PAGE 1 OF 2)
697DCK-20-R-00268: Barksdale RAPCON Repairs
SECTION 1 -- TO BE COMPLETED BY THE OFFEROR AND PROVIDED TO THE CUSTOMER REFERENCE
Name of Firm Being Evaluated:
Project Title & Location:
Project Dollar Value:
Year Completed: Project Manager:
SECTION 2 -- TO BE COMPLETED BY THE CUSTOMER REFERENCE AND MAILED, HAND-DELIVERED OR
EMAILED DIRECTLY TO: Forms submitted by other than the customer (i.e., by the offeror), will not be considered.
darren,Odegard@faa.gov
OVERVIEW: The firm shown above has submitted a proposal on a Federal Aviation Administration solicitation and provided your name as a customer reference. Part of our evaluation process requires information on the firm's past performance. Your input is important to us and responses are required by 2:00 PM on June 4, 2021 for inclusion in this evaluation. Your assistance is greatly appreciated.
In blocks below, please indicate your overall level of satisfaction with work performed by the firm shown in Section 1. Mark Not
Applicable (N/A) for any areas that do not apply. Provide any additional comments on page 2.
On this project, the firm:
Low
Satisfaction
High
N/A
1. Kept You Informed & Treated You as Important Member of the Team 1 2 3 4 5 N/A
2. Displayed Flexibility in Responding to Your Needs 1 2 3 4 5 N/A
3. Displayed Initiative in Problem Solving 1 2 3 4 5 N/A
4. Resolved Your Concerns 1 2 3 4 5 N/A
5. Completed Your Project Milestones on Time 1 2 3 4 5 N/A
6. Managed the Project Effectively (including adequate Cost Controls) 1 2 3 4 5 N/A
7. Managed their Work Force Effectively (including Subcontractors) 1 2 3 4 5 N/A
8. Maintained an Effective Quality Control Program 1 2 3 4 5 N/A
9. Provided Warranty Support 1 2 3 4 5 N/A
10. Maintained Operational Continuity at Existing Facility During Project 1 2 3 4 5 N/A
11. Minimized Adverse Construction Impacts on Ongoing Operations 1 2 3 4 5 N/A
12. Your OVERALL Level of Customer Satisfaction 1 2 3 4 5 N/A
13. Was payment withheld or liquidated damages assessed? (If yes, please describe below). Yes......No......N/A mailto:darren%2COdegard@faa.gov
CUSTOMER SATISFACTION SURVEY (PAGE 2 OF 2)
DTFANM-15-R-00159
14. REMARKS: (Discuss strengths and weaknesses of the firm)
Your Name: Phone Number:
Firm Name:
Relationship to this Project:
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