PP Questionnaire.docx

DOCX document 18 KB Posted

Attached to
Home Oxygen - VA Pacific Islands Health Care System
Solicitation number
36C26126Q0452
Issued by

About this file

This is a Past Performance Questionnaire template for offerors responding to a Department of Veterans Affairs solicitation for Home Oxygen services at the VA Pacific Islands Health Care System (Solicitation 36C26126Q0452). Offerors must request that past performance evaluators complete and return the questionnaire no later than May 11, 2026, to david.alvarez4@va.gov, and must include a copy of each completed questionnaire with their proposal submission.

The questionnaire assesses contractor performance across 19 evaluation criteria using a five-point rating scale (Outstanding, Above Average, Satisfactory, Marginal, or Unacceptable), covering compliance with contract requirements, timeliness, labor and safety standards, management effectiveness, staff integrity, personnel practices, quality control, training compliance, flexibility, reliability, responsiveness to technical direction, invoice accuracy, professionalism, and responsiveness to requests. The form requires evaluators to indicate whether cure notices or terminations were issued, whether they would award another contract, and overall customer satisfaction. Evaluators must provide additional remarks if ratings of Marginal or Unacceptable are assigned. The questionnaire is designed to collect source selection sensitive information, with evaluator identities protected under FAR 15.301-1, and must be submitted directly to the VA without routing through the company being evaluated.

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Other files

File Type Posted
36C26126Q0452 0004 CANX.pdf PDF
36C26126Q0452 0003.pdf PDF
36C26126Q0452 0002.pdf PDF
36C26126Q0452 CLINS Price Per Unit.xlsx XLSX spreadsheet
36C26126Q0452 0001.pdf PDF
36C26126Q0452 Questions and Responses.pdf PDF
Quality Assurance Surveillance Plan-Revised.docx DOCX document
QASP_Tracker_VAPIHCS_v2.xlsx XLSX spreadsheet
Quality Assurance Surveillance Plan - VAPIHCS.pdf PDF
36C26126Q0452.pdf PDF

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Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey; Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, May 11, 2026 to david.alvarez4@va.gov . Further, Offeror must include a copy of each requested Past Performance Information page with proposal submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Please complete and return to: david.alvarez4@va.gov No Later Than: May 11, 2026

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Revolutionary FAR Overhaul (RFO) 15.301-1 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to david.alvarez4@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) to circle your response.

Describe exactly what type of Home Oxygen service(s) were provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided temporary medical staffing or similar services. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?

O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s handling of staff integrity issues.

O A S M U

Q6. Rate the contractor’s personnel management practices.

O A S M U

Q7. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. How well did the contractor comply with the training requirements with respect to its employees?

O A S M U

Q9. What extent was contractor flexible in responding to changing needs?

O A S M U

Q10. To what extent was the contractor reliable?

O A S M U

Q11. To what extent was the Contractor responsive to technical directions?

O A S M U

Q12. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.

Yes No

Q13. Would you award another contract to this contractor? If no, explain on the following page.

Yes No

Q14. Was the customer satisfied with the service provided? If no, explain on the following page.

Yes No

Q15. To what extent did contractor notify you of problems of potential issues?

O A S M U

Q16. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q17. Was the contractor professional and courteous in its interaction with you?
Yes No
Q18. Did the contractor respond promptly to requests?
Yes No
Q19. Did the contractor meet all expectations under the contract?
Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to david.alvarez4@va.gov Do NOT return survey to the company you are evaluating

File details come from the government source that posted it. Updated .