Performance Work Statement (PWS) - JOTC Utility Terrain Vehicles (UTV) (Official).pdf

PERFORMANCE WORK STATEMENT (PWS)

410th Ver 1 2023-10

JOTC UTV Rental July 7, 2026

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide six (6) Utility Terrain Vehicles (UTV) as defined in this PWS except that no Government Furnished Property (GFP) or Government Furnished Services (GFS) will be provided under this contract.

The contractor shall perform to the standards in this contract.

1.2 Background: The Joint Security Cooperation Group–Panama (JSCG-P) operates the Jungle Operations Training Center (JOTC) in Base Aeronaval Cristóbal Colón (formerly Fort Sherman). The training area has a limited road network, and many trails cannot support conventional vehicles, requiring the use of Utility Terrain Vehicles (UTVs) to sustain operations. Contracted UTVs provide the mobility necessary to move personnel, equipment, and supplies across restrictive terrain, facilitate casualty evacuation, and support preparation and maintenance of training lanes throughout the course.

1.3 Objectives: The Contractor shall provide six (6) Utility Terrain Vehicles (UTVs) to support JOTC operations at Cristóbal Colón for a six-month period. Of the six UTVs, two (2) shall be equipped with extended beds to accommodate movement of equipment and supplies. The Contractor shall provide all transportation, delivery, full insurance, and maintenance required to ensure the UTVs remain fully operational for the duration of the requirement.

1.4 Scope: The Contractor shall provide six (6) Utility Terrain Vehicles (UTVs), including two (2) extended-bed units, as a non-personal services rental at Base Aeronaval Cristóbal Colón (formerly Fort Sherman). The Contractor shall provide all required support, to include transportation, delivery, retrieval, scheduled and unscheduled maintenance, and full insurance coverage for all rented UTVs. All UTVs shall arrive in fully operational condition with a full fuel tank, free of mechanical defects, clean and serviceable, equipped with all required safety features, and compliant with all applicable Panamanian safety and environmental standards. The Contractor shall coordinate all services with the COR to ensure continuous, uninterrupted support to JOTC operations at Cristóbal Colón.

1.5 Period of Performance: The period of performance is from 30 July 2026 to 29 January 2027 (six months).

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The Contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit their QC Plan as part of the contractor’s proposal if QCP will be evaluated. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five

(5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation {Deliverable A001}.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: RESERVED

1.6.3 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. “Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.4 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Juneteenth Day

1.6.5 Hours of Operation: The contractor is responsible for conducting business between the hours of 7:00 AM to 7:00 PM Monday through Sunday or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at Base Aeronaval Cristóbal Colón (formerly known as Fort Sherman), Panama with a grid location of 9.368179, - 79.948436.

1.6.7 Type of Contract: The Government anticipates the award of a firm fixed price contract.

1.6.8 Access and General Protection Policy and Procedures:

1.6.8.1 FPCON: RESERVED

1.6.8.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.” Specific information shared by the contractor pertaining to security measures, protocols and procedures associated to the protection of facilities, equipment and information will be closely safeguarded and only be shared with individuals who have a need to know. As part of security measures, contractors are required to report any suspicious activity or any attempts by unauthorized individuals attempting to obtain this information via social engineering or other unauthorized methods.

1.6.8.3 Escorts: The Contractor and all associated sub-contractor employees shall always be escorted by host nation security personnel or by an individual designated by the Contracting Officer Representative (COR) while accessing U.S. facilities or activities, or controlled spaces. Uncleared contractors will allow sufficient time to announce the presence of any uncleared visitors prior to entering any controlled facility to allow staff sufficient time to safeguard sensitive, classified, or critical information against inadvertent disclosure.

1.6.8.4 Personnel Security Clearance Requirements: RESERVED

1.6.8.5 Background Checks: The Contractor shall ensure all contractor and subcontractor employees performing services under this contract have passed a background check conducted by the Panamanian National Police (Policía Nacional de Panamá) or other Host Nation authority responsible for criminal history verification. Background checks previously completed as part of a personnel security clearance investigation or as a condition of employment may be accepted if they meet Host Nation standards.

Documentation of completed background checks must be made available to the KO, KS, and COR within ten (10) days upon request to ensure the administrative specialist is included {Deliverable A002}.

The Government reserves the right to deny or revoke an employee’s access to the worksite if a background check indicates the individual poses a security risk. Removal of an employee for security reasons does not relieve the Contractor of its obligation to perform all required services under this contract.

If the Government determines additional background checks are required, the Contractor shall provide the following information for any contractor or subcontractor employee performing services under this contract, upon request from the KO and COR {Deliverable A003}:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

• Home telephone number

• Cellular telephone number

• E-mail address

1.6.8.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall notify the KO and COR of that information upon request. The Contractor shall make notification of:

(1) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(2) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.8.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractors employee or employees from the performance of the contract.

1.6.8.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.8.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures

1.6.8.6.1 Contractor Common Access Card (CAC) Eligible Requirements: RESERVED

1.6.8.6.1.1 Federal Installation/Facility Access: RESERVED

1.6.8.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

RESERVED

1.6.8.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract are employed in accordance with Panamanian labor laws and regulations.

1.6.8.8 Access to Government Information Systems: RESERVED

1.6.8.9 Key Control: RESERVED

1.6.8.10 Lock Combinations: RESERVED

1.6.9 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Knowledge of any items that impact on the unit’s ability to conduct its mission or support operations, as well as measures taken to resolve these shortcomings, must not be disseminated outside of need-to-know channels.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The following are considered key personnel: The Contract Manager and Alternate Contract Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to KO and COR within three (3) days and submit to column for {Deliverable A005} in attachment 2. Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between 07:00 AM and 7:00 PM Monday thru Sundays except when the government facility is closed for administrative reasons.

Qualifications for all key personnel are listed below:

Contract Manager and Alternate Contract Manager: The Contract Manager and/or Alternate Contract Manager shall be able to speak, read, write, and understand English.

1.6.12.1 IA/IT Training Certification: RESERVED

1.6.13 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.13.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors’ employees accessing U.S. facilities or activities, shall present a valid picture ID while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions.

1.6.13.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees and ensure they wear the uniform while performing on-site services under this contract (e.g, delivery, retrieval and maintenance).

1.6.14 Contractor Travel: RESERVED

1.6.15 Other Direct Costs (ODC): RESERVED

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.17.1 Non-Disclosure Statements: RESERVED

1.6.17.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17.3 Information Assurance: RESERVED

1.6.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately and per occurrence whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan within 24-hours to the KO to avoid or mitigate any such OCI {Deliverable A006}. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.19 Phase-in/Phase-Out (PIPO) Period: RESERVED

1.6.20 General Training Requirements:

1.6.20.1 Anti-Terrorism (AT) Level I Training: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within five (5) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR and to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel {Deliverable A007}. AT Level I awareness training is available at the following website: http://jko.jten.mil

1.6.20.2 OPSEC Awareness: If the contractor, or a subcontractor, or employees of either disclose any information identified on the unit’s Critical Information List that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed http://www.dimoc.mil/resourcess/limitations/ http://jko.jten.mil/ to preclude recognition of information. Approved methods of destruction may include, when feasible and allowed, cross-cut shredding, burning, pulping pulverizing and degaussing. The contractor shall immediately report any incidents of anyone attempting to obtain sensitive or proprietary information by unauthorized individual(s) and remain alert to such attempts via social engineering, phishing, or online communication. A prepublication review is required by the COR/KO prior to releasing any information related to the activities, plans and operations associated with this support. Specific details and knowledge of the location, time and place of support activities associated with this US/Partner Nation(s) effort will be kept close hold and will only be shared with personnel who have a need-to-know.

1.6.20.3 Information Assurance (IA) Training: RESERVED

1.6.20.4 Information Assurance (IA)/Information Technology (IT) Training: RESERVED

1.6.20.5 Threat Awareness Reporting Program (TARP Training): RESERVED

1.6.20.6 iWATCH Training: RESERVED

1.6.20.7 OPSEC Training: RESERVED

1.6.21 Overseas Training Requirements:

1.6.21.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: RESERVED

1.6.21.2 SERE Training: RESERVED

1.6.22 Foreign (OCONUS) Requirements: RESERVED

1.6.22.1 Theater and Country Clearance Requirements: RESERVED

1.6.22.2 Vetting (As applicable): The Contractor company and all associated sub-contractor companies must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinate through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.22.3 Installation Access to DOD Facility or Host Nation Installation: RESERVED

1.6.22.4 Host Nation Installation Access with No DOD Facility: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.22.5 Deoxyribonucleic Acid (DNA) Samples: RESERVED

1.6.22.6 Medical Travel Requirement: RESERVED

1.6.23 Synchronized Pre-deployment and Operational Tracker (SPOT): RESERVED

1.6.24 Safety:

1.6.24.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with all applicable Panamanian safety and environmental laws and regulations, as well as U.S. Government requirements for accident prevention. All rented UTVs shall be delivered in fully operational condition, free of mechanical defects, and equipped with all required safety features.

The requirements include, but are not limited to, the following:

(a) Delivery Condition: All UTVs shall arrive clean, serviceable, fueled, and compliant with Panamanian safety and environmental standards.

(b) Maintenance and Inspection: The Contractor shall perform scheduled and unscheduled maintenance to ensure safe operation of all UTVs. Maintenance records shall be made available to the COR upon request.

(c) Insurance Coverage: The Contractor shall provide full insurance coverage for all rented UTVs, including liability and accident protection, in accordance with host nation requirements.

(d) Safety Features: Each UTV shall be equipped with manufacturer-standard safety features, including seat belts, roll-over protection, lighting, and audible warning devices.

(e) Operator Safety Requirements: The Contractor shall ensure that UTVs are delivered with safety guidance for operators, including requirements for personal protective equipment (PPE) such as helmets and eye protection, consistent with host nation laws.

1.6.24.1.1 Additional Accident Prevention Requirements: The Contractor shall comply with all Federal, State, and Host Nation requirements governing vehicle safety and occupational health. The Contractor shall coordinate with the COR to ensure continuous, uninterrupted support to JOTC operations at Cristóbal Colón.

1.6.24.1.2 Safety Notifications: The Contractor shall complete and provide any safety notifications required by Panama for UTV rental operations and provide documented proof to the Contracting Officer via the COR within ten (10) calendar days that such notifications were made {Deliverable A009}.

1.6.25 Environmental Compliance: The following provides information on Environmental Compliance.

1.6.25.1 Environmental Compliance Plan and Program: RESERVED

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AOR Area of Responsibility AR Army Regulation AT Anti-Terrorism CAC Common Access Card CLIN Contract Line-Item Number CONUS Continental United States (excludes Alaska and Hawaii) COOP Contractor Operations and Coordination COR Contracting Officer Representative DNA Deoxyribonucleic Acid (DNA) DODD Department of Defense Directive DODI Department of Defense Instruction DOW Department of War FAR Federal Acquisition Regulation GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JOTC Jungle Operations Training Center JSCG-P Joint Security Cooperation Group-Panama JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program

RA Requiring Activity SOP Standard Operating Procedures SPOT Synchronized Pre-deployment and Operational Tracker TE Technical Exhibit U.S.C. United States Code USSOUTHCOM United States Southern Command UTV Utility Terrain Vehicle

THIS SECTION INTENTIONALLY LEFT BLANK

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: RESERVED

3.2 Facilities: RESERVED

3.3 Utilities: RESERVED

3.4 Equipment: RESERVED

3.5 Materials: RESERVED

3.6 Common Access Cards (CAC): RESERVED

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: RESERVED

4.3. Materials: The Contractor shall provide six (6) Utility Terrain Vehicles (UTVs), of which two (2) shall be equipped with extended beds. All UTVs shall operate on regular unleaded gasoline; diesel-powered UTVs are not acceptable. Each UTV shall be delivered with a full tank of fuel, two (2) keys, and all required safety equipment, to include one (1) fire extinguisher, one (1) first aid kit, and one (1) reflective safety triangle per vehicle.

4.4. Equipment: The Contractor shall provide all UTVs and associated equipment required for rental and for transportation to and from Base Aeronaval Cristóbal Colón. The Contractor shall provide scheduled and unscheduled maintenance for all six (6) UTVs and shall furnish all equipment necessary for safe operation and sustainment, including tie-down equipment for transport. The Contractor shall provide maintenance records, warranty documentation, and proof of insurance for each UTV at the time of delivery.

4.5. Insurance: All insurances required by the Government of Panama to operate within the country shall be obtained and maintained as required by the Government of Panama. Insurance requirements include but are not limited to: Third-Party Damage, Personal Injury/Fatality, coverage for additional passengers, and representation in criminal and civil court proceedings.

4.5.1. Worker’s Compensation and Employers Liability Insurance as required by law except that if the contract is to be performed in a country which does not require or permit private insurance, then compliance with the statutory or administrative requirements for the Country of Panama. The required Worker’s Compensation insurance shall extend to cover employer’s liability for accidental bodily injury or death and for occupational disease with a minimum liability limit as required by the Government of Panama.

4.5.2 Defense Base Act (DBA) Insurance: RESERVED

PART 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall provide six (6) Utility Terrain Vehicles (UTVs), including two (2) extended-bed units, as a non-personal services rental at Base Aeronaval Cristóbal Colón (formerly Fort Sherman). The Contractor shall provide all required support, to include transportation, delivery, retrieval, scheduled and unscheduled maintenance, and full insurance coverage for all rented UTVs. All UTVs shall arrive in fully operational condition with a full fuel tank, free of mechanical defects, clean and serviceable, equipped with all required safety features, and compliant with all applicable Panamanian safety and environmental standards. The Contractor shall coordinate all services with the COR to ensure continuous, uninterrupted support to JOTC operations at Cristóbal Colón.

Tasks consist of the following:

5.1 Utility Terrain Vehicles (UTV) Specifications:

5.1.1 Standard UTV Specifications (Four (4) Units): The Contractor shall provide four (4) standard UTVs with side-by-side seating for four (4) personnel. All standard UTVs shall be no more than two (2) years old at the time of delivery, with all servicing and warranty work completed in accordance with manufacturer specifications. All UTVs shall possess off-road capability suitable for rugged terrain.

(a) STD: The Contractor shall provide four (4) UTVs with side-by-side seating for four (4) personnel. UTVs shall be no more than two (2) years old at delivery and shall possess off-road capability suitable for rugged terrain.

AQL: 100% compliance

(b) STD: All four (4) standard UTVs shall operate on regular unleaded gasoline; diesel-powered UTVs are not acceptable.

AQL: 100% compliance

(c) STD: All UTVs shall be delivered with a full tank of fuel, two (2) keys per vehicle, and required safety equipment consisting of one (1) fire extinguisher, one (1) first aid kit, and one (1) reflective safety triangle per UTV.

AQL: 100% compliance

5.1.2 Extended-Bed UTV Specifications (Two (2) Units): The Contractor shall provide two (2) extended-bed UTVs with side-by-side seating for two (2) personnel and extended cargo beds capable of securing six (6) to seven (7) foot litter. All extended-bed UTVs shall be no more than two (2) years old at the time of delivery, with all servicing and warranty work completed in accordance with manufacturer specifications. All UTVs shall possess off-road capability suitable for rugged terrain.

(a) STD: The Contractor shall provide two (2) UTVs with side-by-side seating for two (2) personnel and extended cargo beds capable of securing six (6) to seven (7) foot litter.

(b) STD: All two (2) extended-bed UTVs shall operate on regular unleaded gasoline;

diesel-powered UTVs are not acceptable.

AQL: 100% compliance

(c) STD: All extended-bed UTVs shall be delivered with a full tank as fuel, two (2) keys, and required safety equipment consisting of one (1) fire extinguisher, one (1) first aid kit, and one (1) reflective safety triangle per UTV.

5.2 Delivery and Pickup:

5.2.1 Delivery: The Contractor shall deliver all six (6) UTVs to Base Aeronaval Cristóbal Colón, coordinate delivery with the COR, present all UTVs clean and undamaged, and complete a joint inspection with all required documentation at the time of delivery.

(a) STD: The Contractor shall deliver all six (6) UTVs to Base Aeronaval Cristóbal Colón (formerly Fort Sherman) and coordinate delivery scheduling and access requirements with the COR.

AQL: 100% compliance

(b) STD: The Contractor shall conduct a joint inspection and inventory with the COR at the time of delivery to validate UTV condition, safety equipment, and documentation.

AQL: 100% compliance

(c) STD: All UTVs shall be delivered clean, fueled with a full tank, free of excessive dirt, debris, or damage, and accompanied by maintenance records, warranty documentation, and proof of insurance.

(d) STD: The Contractor shall notify the COR at least one (1) hour prior to departing for any delivery of UTVs and shall provide an estimated arrival time to ensure the COR is present for access, inspection, and documentation {Deliverable A008}.

AQL: 100% compliance

(e) STD: Each UTV shall be delivered with a manufacturer’s operator manual. A hard copy shall accompany each UTV throughout the rental period, and a digital copy of all manuals shall be provided to the COR on the same day as delivery for reference and recordkeeping {Deliverable A00}.

AQL: 100% compliance

5.2.2 Pickup and Retrieval: The Contractor shall safely retrieve all UTVs from Base Aeronaval Cristóbal Colón, including routine maintenance pickups, replacement exchanges, and the final contract-completion pickup, and shall coordinate all movements and inspections with the COR.

(a) STD: The Contractor shall retrieve UTVs from Base Aeronaval Cristóbal Colón (formerly Fort Sherman) and coordinate pickup scheduling, access, and receipt confirmation with the COR.

AQL: 100% compliance

(b) STD: The Contractor shall conduct a joint inspection and inventory with the COR at each pickup to document UTV’s condition and identify any discrepancies.

AQL: 100% compliance

(c) STD: The Contractor shall provide safe and secure transportation for all UTVs requiring maintenance, replacement, or final contract pickup, and shall retrieve and return vehicles as required to maintain operational availability.

(d) STD: The Contractor shall notify the COR at least one (1) hour prior to departing for any pickup or retrieval of UTVs, including routine maintenance pickups, unscheduled maintenance pickups, replacement exchanges, and the final contract pickup, and shall provide an estimated arrival time to ensure the COR is present for access, inspection, and receipt confirmation {Deliverable A009}.

5.3 Maintenance:

5.3.1 Scheduled Maintenance: The Contractor shall perform all scheduled maintenance in accordance with manufacturer hour-based service intervals and shall notify and coordinate all maintenance actions with the COR to avoid disruption to JOTC operations.

(a) STD: The Contractor shall perform all scheduled maintenance in accordance with manufacturer hour-based service intervals. The Contractor shall notify the COR no later than five (5) calendar days prior to any anticipated scheduled maintenance and provide a confirmation notice at least 48 hours prior to execution {Deliverable A010}. To support accurate forecasting, the Contractor shall submit a weekly hour-log report for each UTV to the COR, documenting usage hours and identifying when service intervals are approaching. Reports shall be submitted no later than 1600 local time each Tuesday {Deliverable A011}.

AQL: 100% compliance

(b) STD: The Contractor shall coordinate all scheduled maintenance actions with the COR and shall submit a finalized maintenance schedule no later than seven (7) days prior to the planned maintenance window to ensure maintenance does not interfere with training operations {Deliverable A012}.

AQL: 100% compliance

(c) STD: The Contractor shall document all scheduled maintenance actions in accordance with manufacturer specifications and provide maintenance records to the COR within three (3) working days of completion {Deliverable A012}. Records shall include date of service, tasks performed, parts replaced, and technician certification.

AQL: 100% compliance

5.3.2 Unscheduled Maintenance: The Contractor shall provide full unscheduled maintenance support, including breakdown response, recovery, repairs, warranty work, and servicing, to ensure continuous operational availability of all UTVs.

(a) STD: The Contractor shall acknowledge and communicate back on any maintenance request from the COR within four (4) hours of notification.

AQL: 100% compliance

(b) STD: The Contractor shall complete all repairs, warranty work, and servicing in accordance with manufacturer specifications and shall document all repairs and provide itemized invoices to the COR and KO within three (3) working days of work completion {Deliverable A011}.

AQL: 100% compliance

(c) STD: The Contractor shall provide a replacement UTV for any vehicle requiring repairs that exceed three (3) days.

AQL: 100% compliance

(d) STD: The Contractor shall provide safe and secure transportation for all UTVs requiring maintenance, replacement, or movement to and from maintenance facilities, including retrieval and return as required to maintain operational availability.

AQL: 100% compliance

(e) STD: The Contractor shall document all unscheduled maintenance actions in accordance with manufacturer specifications and submit maintenance records to the COR within three (3) working days of completion. Records shall include date of service, nature of breakdown, corrective actions taken, and technician certification {Deliverable A014}.

AQL: 100% compliance

5.3.3 Spare Parts and Consumables: The Contractor shall provide all required consumables (filters, fluids, tires, belts, etc.) and ensure availability of spare parts to prevent downtime. Consumables and spare parts shall meet manufacturer specifications and be documented in maintenance records.

(a) STD: The Contractor shall maintain availability of consumables and spare parts to support uninterrupted UTV operations.

5.4 Quality Control (QC):

5.4.1 Quality Control: The Contractor shall perform all services under this section in accordance with the Quality Control Plan (QCP) required in Section 1.6.1 and shall ensure all inspections, documentation, and corrective actions related to UTV performance are executed in accordance with the approved QCP.

(a) STD: The Contractor shall comply with all QCP procedures identified in Section 1.6.1 when performing work under this PWS.

AQL: 100% compliance

5.4.2 Performance Reporting: The Contractor shall provide monthly performance reports to the COR summarizing UTV operational availability, scheduled and unscheduled maintenance actions, replacements, and downtime. Reports shall include usage hours, maintenance logs, and corrective actions taken to ensure continuous support to JOTC operations.

(a) STD: The Contractor shall submit monthly performance reports to the COR no later than 1600 local time on the first Tuesday of each month {Deliverable A016}.

AQL: 100% compliance

5.5 Contractor Operations and Coordination (COOP):

5.5.1 Contractor Operations and Coordination (COOP): The Contractor shall maintain uninterrupted delivery, pickup, maintenance, and replacement UTV operations regardless of staffing changes, internal issues, or local disruptions.

(a) STD: The Contractor shall maintain continuous operational capability during periods of personnel turnover, local disruptions, or contractor-initiated changes. This requirement includes uninterrupted execution of all delivery, pickup, replacement, scheduled maintenance, and unscheduled maintenance services required under this PWS. The Contractor shall ensure continuous coordination with the COR and KO throughout the performance period.

AQL: 100% compliance

5.5.2 Emergency Support: The Contractor shall provide 24/7 emergency contact support for breakdowns, accidents, or urgent maintenance requirements. The Contractor shall respond to emergency calls within one

(1) hour and coordinate recovery or replacement actions with the COR.

(a) STD: The Contractor shall maintain a continuously available emergency contact line, staffed 24/7, and shall respond to all emergency calls within one (1) hour of receipt. The Contractor shall coordinate recovery or replacement actions with the COR as required {Deliverable A017}.

AQL: 100% compliance

5.6 Vehicle Access:

5.6.1 Vehicle Access: The Contractor shall maintain full compliance with all base-access requirements by submitting and sustaining valid driver and vehicle documentation needed to legally enter and operate on Base Aeronaval Cristóbal Colón.

(a) STD: The Contractor shall comply with all access control procedures for Base Aeronaval Cristóbal Colón, including submission of driver information, vehicle documentation, and identification required by Panamanian authorities or U.S. personnel. The Contractor shall ensure all drivers and vehicles maintain valid access credentials at all times and shall immediately replace any personnel or vehicles that lose access eligibility.

5.7 Insurance:

5.7.1 Vehicle Insurance: The Contractor shall provide FULL COVERAGE insurance for all vehicles in accordance with Panamanian law. All vehicles shall be properly registered and insured at all times during the rental period. Insurance coverage shall include liability, collision, and comprehensive damage protection. The Contractor shall provide proof of insurance at the time of vehicle pickup, and a hard copy of the insurance documents shall accompany each vehicle. For any vehicle exchanged, replaced, or substituted during the rental period, the Contractor shall provide updated proof of insurance immediately upon exchange, and a hard copy shall accompany the replacement vehicle at pickup. In the event of an accident, the Contractor shall be solely responsible for all damages to its property and any damage to a third party. The U.S. Government assumes no liability for damages or injuries.

(a) Standard: All vehicles shall be properly registered and insured with full coverage (liability, collision, and comprehensive damage) in accordance with Panamanian law. Proof of insurance shall be provided to the COR at the time of vehicle pickup, updated immediately for any vehicle exchange, and a hard copy of the insurance documents shall accompany each vehicle at pickup {Deliverable A006}.

AQL: 100% compliance

5.8 Unforeseen Conditions:

5.8.1 Unforeseen Conditions: The Contractor shall immediately notify the COR of any unforeseen condition that disrupts performance, including pickup/delivery, scheduled maintenance, or unscheduled maintenance, and to take no action until receiving COR direction.

(a) STD: The Contractor shall immediately notify the COR, per occurrence, upon encountering any unforeseen condition that may affect performance, including but not…