Performance Work Statement.pdf

PERFORMANCE WORK

STATEMENT FOR

SPECIAL AIR MISSION

PILOT INDOCTRINATION TRAINING

TO SUPPORT

Joint Base Andrews, MD and 1st Airlift Squadron (AS) and 89th Airlift Wing (AW)

PREPARED BY

1 AS

7 August 2026

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

1 DESCRIPTION OF SERVICES ................................................ Error! Bookmark not defined.

2 SERVICES SUMMARY

3 CONTRACTOR REQUIREMENTS

4 GENERAL INFORMATION

5 GOVERNMENT FURNISHED PROPERTY (GFP) AND SERVICES

1Pilot Training Services

1.1 General: The contractor shall design, develop, and deliver a complete suite of customized digital training products to support initial qualification indoctrination for newly assigned 1 AS military pilots, flying the C-40B (B737NG) and the C-32A (B752). The emphasis for all lessons is the change from military aircraft and publications to commercial. All customized digital lessons will be created remotely unless otherwise directed. If contractor facility is used for training videos, the contractor shall ensure all required training equipment is fully certified and available, to include procedure trainers, Flight Training Devices (FTDs), Level-D Full Flight Simulators (FFS), inflight training, training development filming equipment, ditching and all applicable Boeing door trainers. Deliverables include professionally produced instructor-led video lessons, interactive computer-based training (CBT) modules, assessments (knowledge checks and graded exams), and downloadable job-aids that teach the use of commercial publications and electronic flight bag (EFB) systems, Boeing-specific publications, checklist flows, approach procedures, and related operator guidance required to safely transport national leaders. Performance shall comply with all applicable federal laws, Air Force instructions, and technical standards specified in this PWS.

1.2 Phase 1: Lesson Plans and Story Boards: The contractor shall deliver complete lesson plans, scripts, and storyboards for all lessons in accordance with PWS Section 2.4. No videography, filming, or coding shall commence until the COR provides written acceptance of the deliverables under this SLIN (besides the example product requested in solicitation).

1.2.1 Collaborate with SMEs & Curriculum Designers: Develop detailed storyboards and question banks aligned with customized training lessons.

1.2.2 Integration: Work with appropriate government agencies and commercial businesses (e.g.

Boeing) to attain access to FAA, Air Force, aircraft, and squadron/command publications.

1.3 Phase 2: Video Production & CBT Coding Workflow: The contractor should use the below methods to create or delivery products. At the end of this phase, the contractor shall deliver the finalized, interactive computer-based training (CBT) software with edited instructional videos for Lesson 1, in accordance with PWS Section 2.4.

1.3.1 Module Production: All Videos and/or CBTs must be SCORM-conformant, mobile-optimized (iPad), and compatible with CrewPad App or Box.com folder sync, created in conjunction to the workflow presented in section 2.3 below.

1.3.1.1 Use Adobe Captivate 13.0 (or government-approved equivalent industry-standard authoring tool) for: Interactive module creation, testing and review, as well as advanced features for AI voice generation, gamification, custom theming, question banks, and more.

1.3.1.2 Client Ownership: The contractor shall deliver all raw, uncompiled source files (.cptx, raw video/audio) alongside SCORM packages. The Government retains Unlimited Rights to all delivered materials.

1.3.2 Multimedia Enhancement (Clean and edit audio/video in-house):

1.3.2.1 Adobe Audition for audio refinement

1.3.2.2 Lumetri-based color grading for video

1.3.2.3 Use Adobe Creative Suite for: video and photo editing, diagram generation, and graphic design for LMS integration

1.4 Phase 3: Required Customized Training Lessons: The contractor shall produce, deliver, and maintain training content that corresponds to the 1 AS Indoc Training Lesson Plans below.

Each customized lesson delivered as: a high-quality video series, an interactive CBT version, or, preferably, a combination of the two.

1.4.1 Lesson 1 — Introduction to EFB (Combined C-40B & C-32A)

1.4.1.1 Content to cover: EFB regulations & responsibilities; updating and verifying publications; EFB login/navigation; Box.com sync; GoodReader folder sync;

ForeFlight usage to include dispatch paperwork; OPT app basics; Jeppesen Pro navigation; CrewPad Player login/course access (if used for Indoc Training)

1.4.2 Lesson 2 — Introduction to Boeing Publications (Combined C-40B & C-32A)

1.4.2.1 Content: manual types and navigation: Index, FOM, FOM Supplement, FCOM, QRH, QRC/laminated checklists, MEL, AFM, FPPM.

1.4.3 Lesson 3 — FCOM (Separate CBTs/Videos for C-40B & C-32A)

1.4.3.1 Content: C-32A and C-40B FCOM structure and navigation; Limitations; Normal Procedures; Supplementary Procedures; Inflight Performance; Volume 2 overview.

1.4.4 Lesson 4 — FOM & FOM Supplement (Separate CBTs/Videos for C-40B & C-32A)

1.4.4.1 Content: C-32A & C-40B FOM chapters 1–8; FOM Supplement; mission checklists & briefing guides; SOPs; emergency & evacuation; taxi/pattern procedures; tail strike awareness.

1.4.5 Lesson 5 — Laminated Checklists (Separate CBTs/Videos for C-40B & C-32A)

1.4.5.1 Content: C-32A & C-40B QRC to QRH transition; briefing cards (Cat 2/3, RNAV, RNAV RNP); approach review card; yoke checklist use.

1.4.6 Lesson 6 — Checklist Flows (Separate CBTs/Videos for C-40B & C-32A)

1.4.6.1 Content: flows and sequence of events for C-32A & C-40B: electrical power-up, DV arrival, before/after start, before takeoff, takeoff, climb, descent/approach, after landing, shutdown, termination.

1.4.7 Lesson 7 — Approach Procedures (Combined C-40B & C-32A)

1.4.7.1 Content: takeoff, ILS, visual, circling, RNP, VNAV, V/S approaches; takeoff engine failure after V1; one-engine-inop approaches; CAT II/III approaches.

1.4.8 Lesson 8 – Crew Resource Management (CRM) (Combined C-40B & C-32A)

1.4.8.1 Content: Incorporating direct Flight Attendant (FA) involvement and Passengers into the CRM and Threat and Error Management (TEM) Discussion. How to involve those crew positions, while also working with DV Contact and DV Party.

1.4.9 Lesson 9 – Mission Planning (Combined C-40B & C-32A)

1.4.9.1 Content: Discussion of procedures and use of mission planning requirements such as Jeppeson Dispatch Flight Packages, Airfield Review Worksheets and 1 AS FP Mission Planning Checklist, Boeing’s Onboard Performance Tool (OPT), Foreign Clearance Guide (FCG) discussions, and Jeppeson Terminal Products (using both ForeFlight and Jeppeson Pro).

2 Contractor Requirements:

2.1 Special Qualifications. Contractor should have demonstrated best practice experience in design, develop and delivery in Crew CRM and Human Factors. Contractor shall have experience in similar missions flown by the 89th Airlift Wing missions. The Contractor shall provide key personnel who possess aviation instruction experience, evidenced by credentials such as an FAA Certified Flight Instructor (CFI) certificate (active or expired) or equivalent military instructor qualifications, who can instruct/demonstrate in the training videos, as needed.

This experience must be coupled with demonstrated expertise in developing digital aviation training for relevant organizations (e.g., U.S. military aviation commands, major commercial airlines, or aircraft manufacturers).

2.2 Key Personnel. The contractor shall consist of the below key personnel, at a minimum.

2.2.1 Project Manager (1). Training/Certificates: Project Management Professional (PMP) or equivalent (e.g., DAWIA PM Level II/III). Experience: 7–10 years of PM experience, with at least 3 years in aviation/training.

2.2.2 Technical Lead (1). Training/Certificates: Applicable college degree in Information Technology or Communication. Experience: 5–7 years of videography/CBT, with 2 years in aviation training.

2.2.3 Subject Matter Experts (2). Training/Certificates: Active or expired FAA Certified Flight Instructors (CFI) who are also FAA type rated in either aircraft. Experience: Minimum of 5 years (or ~1,000+ flight instructor hours) per SME.

2.3 Work Location. Contractor should have the ability and flexibility to complete work on site or at contractor’s facility. Contractor should demonstrate all necessary approved FAA curriculum associated with aircraft type used by the 89th Airlift Wing.

2.4 Realism and Quality of Digital Training Products. All digital training products shall be produced to a standard equivalent to DoD Interactive Multimedia Instruction (IMI) Level III or higher, ensuring visually realistic and technical accuracy. For lessons depicting specific aircraft environments or emergency procedures, the final delivered product must provide a visually realistic and technically accurate representation of the procedures, equipment, and associated crew actions

2.5 Contractor Publications. Contract shall have access to generic aircraft publications and have previously accomplished training on airframes. Upon contract award, government will release 89th AW-specific publications. If data is delayed beyond 30 days post-award, the contractor shall proceed utilizing standard commercial Boeing publications, with AW-specific updates incorporated via Optional Task 1

2.6 Delivery. The Contractor shall deliver the services and products per below categories:

2.6.1 Detailed Lesson Plans and Story Boards (Phase 1) — delivered within 30 days of contract award.

2.6.2 First-cut video and/or CBT module for Lesson 1 (Phase 2) — delivered within 60 days of storyboard approval.

2.6.3 Finalized Training Lessons including SCORM packages, job-aids, instructor guides, and accessibility files (Phase 3) — delivered within 120 days of storyboard approval.

2.7 Optional Tasks. In addition to the base requirements, the Government may require the performance of the following optional tasks.

(a) Optional Task 1: Biannual publication update package, delivered within 30 days of the Government providing the updated source publications. Updates/Changes to Jeppesen, FCOM, FOM, and other FAA, IACO, and/or DoD Publications.

(b) Optional Task 2: 1-2 annual advanced emergency procedure discussion videos and/or CBTs.

The COR will be responsible for deciding the topic for each lesson.

(c) Optional Task 3: 5 additional Videos and/or CBTs for new Mission Pilots: How to interact and include coordination with lead Flight Attendant, Contact, and Passengers (emergency and normal communications). This option should also include in-depth discussions on how diverting should change when considering passengers and services available. The Contracting Officer (CO), via official modification, will exercise the option, and the COR will provide the specific lesson topics.

3 General Information:

3.1 Hours of Operation: The contractor shall perform the services required under this contract during the following hours: 6:00 A.M. - 6:00 P.M., Monday through Friday excluding Federal holidays. Federal holidays include; New Year’s Day, Labor Day, Martin Luther King Day, Columbus Day, Presidents Day, Veterans Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day. Any holiday rescheduling shall be at no additional cost to the government and shall not be the basis for non-performance.

3.2 Security Requirements. Contractor Key Personnel must be able to operate in a confidential environment due to DV airlift operations.

3.2.1 Base Access. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation. The contractor shall be responsible for the action of any of their subcontractors and their employees who are working on JBA. The contractor and subcontractor shall hire U.S. citizen(s) that are in possession of a valid State driver’s license and birth certificate. If the employee is not a U.S. citizen, the contractor and/or subcontractor may hire non-U.S. citizens if they are in possession of a Green Card, Social Security Card, Resident Card, Work Visa, and State issued Identification Card. If driving on base a State issued driver’s license is required. The Contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

3.3 Weapons. Weapons of any sort are not authorized on JBA, this includes guns, knives, swords, nunchucks, brass knuckles, or any other weapon that has a sole purpose to injure or maim. Combination tools such as Leatherman and small pocketknives with folding blades less than four inches are authorized if used in the performance of duty. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

3.4 Illegal Controlled Substance. The U.S. Federal government is the most vocal opponent of the drug industry and it has set the de facto international standards regarding the legality and illegality of different drugs. Illegal controlled substance and narcotics are not authorized on JBA whatsoever. Controlled substances shall not be transported on the installation via vehicle or on an individual person. Marijuana/cannabis, cocaine, crack cocaine, LSD, methamphetamine (meth), heroin, anabolic steroids, psilocybin mushrooms, are some of the forbidden substances (this list is not all-inclusive). Prescription medications are authorized for the person the medication is issued; however, the medication must not be expired, and the label must clearly indicate the name of the person the medication is issued to. Otherwise, prescription medication may be deemed illegal by law enforcement officials. Those found in violation of this directive are subject to apprehension, criminal charges, and debarment from the installation.

3.5 Continuation of Essential Department of Defense (DOD) Contractor Services during Crisis. In the event the contractor is unable to perform his daily operations due to peacetime emergency and/or wartime contingency disturbances, etc., neither the Government nor the contractor shall take action for non-compliance with contract requirements. Upon notification by the CO, the contractor shall perform emergency and special event services, contingencies, operational readiness exercises or inspections. Emergency and special event services will be priced separately from routine services.

3.6 Government Remedies. The CO shall follow FAR 52.212-4, Contract Terms and Conditions- Commercial Items (May 2015), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4 Government Furnished Property (GFP) and Services: Incidental GFE is included in this requirement; however the government will maintain accountability. The following will be provided: escorted access to the flightline and C-32A and C-40B aircraft for the making and familiarization of the training services/products. All travel or equipment expenses that occurred in conjunction are not covered by the Government.

2.7 Optional Tasks. In addition to the base requirements, the Government may require the performance of the following optional tasks.

4 Government Furnished Property (GFP) and Services: Incidental GFE is included in this requirement; however the government will maintain accountability. The following will be provided: escorted access to the flightline and C-32A and C-40B aircraft for...