Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

FOR

ACCESS CONTROL SYSTEM(S) (ACS)

PREPARED BY: 72 ABW SC/SCXP

10 February 2025

TABLE OF CONTENTS

1.0 SCOPE

1.1 Access Control Systems

1.2 Coordination of Work

2.0 SUMMARY REQUIREMENTS

2.1 Requested Services

2.2 Parts and Materials

2.3 Warrant, Support, and System Compliance

2.4 Service Report

2.5 Quality Assurance

2.6 Corrective Action Report (CAR) Complaint Contractor Response Time

2.7 Continuation of Essential Department of Defense (DoD) Services

2.8 Hours of Operation

2.9 Special Qualifications

2.10 Contractor Personnel

2.11 Listing of Contractor Employees

2.12 Security Requirements

2.13 Badges

2.14 Contract Security Requirements

2.15 Loss or Stolen Credentials

2.16 Employee Training…

2.17 Tobacco Use on TAFB

2.18 Cell Phone Use

3.0 SAFETY

3.1 Commander’s Safety Intent

3.2 Environmental Protection and Safety

3.3 Safety and Health on Government Installations

3.4 Hazmat

3.5 Safety Health Plan

3.6 Speak Out for Safety (SOS)

3.7 Emergency Procedures

3.8 Reporting and Investigation of Mishaps, Injuries, and Illnesses

3.9 General Safety Requirements

4.0 ADMINISTRATIVE

4.1 Administrative

4.2 Forms, Technical Orders (T.O.), AFI, Instructions, and Publications

4.3 Privately Owned Motor Vehicles (POV)

4.4 Visitor Pass

4.5 Foreign Nationals

4.6 Combating Trafficking in Persons

4.7 Emergency Procedures

5.0 PERFORMANCE

5.1 Performance Assessment

5.2 Workmanship

5.3 Damages

5.4 Cleanup

6.0 GOVERNMENT FUNISHED PROPERTY AND SERVICES

6.1 Government Property Repair/Maintenance On-Base

6.2 Government Furnished Services

Attachment A: SAFETY REQUIREMENTS

Attachment B: BUILDING LIST

1.0 SCOPE: Contractor shall provide all labor, parts, material, vehicles, tools, equipment, transportation, personnel protective equipment (PPE), and any other services/supplies necessary to provide Access Control Systems (ACS) to Tinker Air Force Base (TAFB) customer in accordance with the terms and conditions stated in the Blanket Purchase Agreement (BPA).

1.1 ACCESS CONTROL SYSTEMS (ACS): The contractor shall provide supplies or services for ACS, as requested by the Contracting Officer (CO) or their Contracting Officer’s Representative (COR) during the period of performance specified in the awarded BPA. Purchases of ACS (which may be referred to as calls) made hereunder shall be written. Such calls shall include a description of all labor, parts, material, vehicles, tools, equipment, transportation, personnel protective equipment (PPE), and any other services/supplies necessary to provide ACS to TAFB customers in accordance with the terms and conditions stated in the BPA. This includes, but is not limited to: the supplies, equipment, or services being ordered; prices therefore; delivery schedule; Free On Board (FOB) point; place of inspection and acceptance; preservation; packing and marking requirements; contractor management; system design; purchase of COTS and ancillary equipment and necessary supporting infrastructure; installation of all contractor provided equipment and infrastructure; systems integration of contractor provided equipment/infrastructure and Government Furnished Property/Equipment (GFP/GFE) and infrastructure; contractor verification testing; quality control; contractor training of site personnel; site support; and designation of appropriations chargeable together with such other specifics covered elsewhere herein.

1.2 COORDINATION OF WORK: The contractor shall provide the government with a designated point of contact and phone number. The contractor shall coordinate all work with the COR or the requesting Organization’s Authorized Representative (OAR).

1.2.1 The Contractor shall be responsible for ensuring all services, parts, and Original Equipment Manufacturer (OEM) components provided under this BPA conform to the manufacturer’s equipment specifications In Accordance With (IAW) the terms and conditions outlined herein.

2.0 SUMMARY REQUIREMENTS:

To support security operations, monitoring, and incident response, the organization operates a multi-facility access control system standardized on the Avigilon platform. A critical requirement is to maintain this architecture, or a fully compatible equivalent, for a centralized system implementation for the system to guarantee seamless integration with all existing hardware, software, and operational workflows.

2.1 Requested Services: The contractor, upon request from individual TAFB organizations/units, shall provide installation of an Air Force (AF) Non-Secure Internet Protocol Router Network (NIPRNet) connected ACS system(s). Installation shall include replacement, installation, and performance verification of ACS card readers, cameras, enclosures, keypads, switches, and any other ACS associated software, hardware, or necessary materials/equipment.

2.1.1 The Contractor shall (at a minimum):

2.1.1.1 Identify a program manager (PM) who shall be the primary representative responsible for all work performed in the scope of the BPA and shall ensure all standards are adhered to.

2.1.1.2 Provide the requesting OAR an official quote for requested ACS supplies and services.

2.1.1.3 Have written approval from the requesting OAR before quoted ACS supplies, equipment, or services are provided.

2.1.1.4 Install, operate, repair, and maintain all equipment and systems IAW with the original equipment manufacturers technical manuals and specifications, Industry Standards, Department of Defense (DoD), United States Air Force (USAF) policy and regulations, and applicable federal, state, and local regulations.

2.1.1.5 Ensure all services, parts and components provided under the BPA are IAW the International Electrotechnical Commission (IEC), International Organization for Standardization (ISO), Underwriters Laboratories (UL) standards, applicable Unified Facilities Guide Specifications (UFGS), American National Standards Institute (ANSI), National Electric Code (NEC), and TAFB standards.

2.1.1.6 Provide to the requesting OAR the date that the delivery, installation, and performance verification will begin.

2.1.1.7 Remove any existing CAT5 cabling and install new CAT6 or latest cabling standard to a patch panel(s) as needed.

2.1.1.8 If necessary, identify any fiber connections required from patch panel(s) to the supporting ACS sever(s) in the base data center. The requesting OAR shall submit request for fiber to the 72 ABW Communications Directorate (72 ABW/SC). NOTE: Fiber will be paid for by the requesting OAR organization separate from this BPA. All LAN drop and cabling requirements shall be identified prior to implementation. The identification of LAN drop locations must be coordinated and confirmed before installation. The Base Infrastructure & Telecommunications Support Service (BITS) will be solely responsible for the installation and maintenance of all LAN drops, enclosing ethernet cabling, wall jack installations, and related network infrastructure. No other parties under this agreement shall be responsible for LAN drop-related work.

2.1.1.9 Coordinate with the requesting OAR to arrange installation of any CAT6 or latest cabling connections necessary to facilitate connection of new hardware, servers, and other access equipment.

2.1.1.10 Shall NOT use green, red, orange, yellow, or purple CAT6 or latest cabling connection cables.

2.1.1.11 Ensure all COTS or proprietary software is Windows 11 compatible, and sync upgrade compliancy to match Windows OS migration compliancy as the AF requires.

2.1.1.12 Install all software and hardware, always ensuring full compliance with AF Technical Order, with all applicable patches / updates, with all applicable DISA Security Technical Implementation Guides (STIGs).

Maintain compliance of the system with all applicate requirements throughout the system lifecycle.

2.1.1.13 Provide the correct specifications, footprint, connectivity, and power requirements necessary to support and operate the ACS system to include servers, switches, access controls, card readers and other system components.

2.1.1.14 Coordinate and schedule with the requesting OAR to provide on-site training for Government personnel.

2.1.1.15 Provide licenses for all contractor provided hardware and software along with all O&M manuals.

2.1.1.16 A staging request is required for any object placed on the installation. The Contractor shall submit the staging request to the requesting OAR upon receipt of the Notice to Proceed.

2.1.1.17 Network equipment must be on the DISA Approved Product List (APL) https://aplits.disa.mil/processAPList.action or have a DISA STIG available for maintaining compliance of the device. Software must have an existing certification or will need to the navigate the HQ CCC SACA process to undergo the required testing to obtain certification.

2.1.1.18 All wall penetrations must be pre-approved by the 72 ABW Civil Engineering (72 ABW/CE) and the requesting OAR before the penetration takes place. All wall penetration must be sealed with fire resistant acoustical caulk.

2.1.1.19 An outage request shall be submitted for any interruptions to power or HVAC operations (see attachment). The contractor shall send the outage request to:

72ABW.CEEO.UtilityOutageWork@us.af.mil.

2.2 Parts and Materials: The contractor shall provide and use only new parts and material in performance of this PWS unless otherwise authorized by the COR.

2.2.1 Reuse existing hardware to the best extent possible and remove all unserviceable hardware and turn said unserviceable equipment into the OAR or their designated equipment/property custodian. Long lead items greater than five (5) business days shall be identified and provide sufficient documentation supporting the delay.

2.2.2 To the greatest extent possible, ensure that all hardware and software systems are standardized and maintained with uniform configurations, versions, and updates. This includes ensuring that all devices, operating systems, applications, and tools are consistent across the installation, unless specific exceptions are approved.

2.2.3 Provide an ACS with Command Access Card (CAC) reader/access control capability. The system must be FIPS 201 approved. The following link provides a list of FIPS 201 approved systems. https://www.idmanagement.gov/fips201/#approved-products---physical-access-control-systems

2.2.4 Trade Agreements Act (TAA) compliance: TAA requires that the U.S. Government acquire products that are produced or undergo a "substantial transformation" within the United States or a designated country. It is the contractor’s responsibility to control and make sure that all products including hardware are made by the U.S. or approved countries.

https://aplits.disa.mil/processAPList.action mailto:72ABW.CEEO.UtilityOutageWork@us.af.mil https://www.idmanagement.gov/fips201/#approved-products---physical-access-control-systems https://www.idmanagement.gov/fips201/#approved-products---physical-access-control-systems

2.2.5 Hotel all servers and server related equipment in a DoD approved data center in coordination with COR.

2.2.6 Only SC shall have permission to access the servers, equipment in the data center. If the contractor needs to perform work, they must be escorted or accompanied by SC personnel.

2.2.7 The OAR shall have authority solely over management of personnel CAC is authorized to access each door.

2.2.8 Provide a network switch for each building wherein ACS is installed. Switches must be on the DISA APL https://aplits.disa.mil/processAPList.action or have a DISA STIG available for maintaining compliance of the device.

2.3 Warranty, Support, and System Compliance: The Contract shall ensure all hardware and software continually meets all applicable DISA STIGs.

2.3.1 Provide a one (1) year warranty for all systems components and two years for parts/extended service.

2.3.2 Upon request of the requesting OAR, propose a total cost for a five (5) year option for maintenance, inspection, and support.

2.3.3 Response time for normal service calls shall be within 2 hours after the COR or requesting OAR initiates a request. Install, patch, and maintain all software and hardware always ensuring full compliance with DISA STIGs.

2.3.4 Review all identified vulnerabilities and develop a documented plan to address each vulnerability, which may include remediation, mitigation, acceptance, transfer, or avoidance, and implement the chosen course of action in accordance with the organization’s risk management framework and applicable security policies.

2.3.5 Provide continuous support for the system including server(s), client(s), and risk management framework (RMF). Contractor shall ensure all work performed and services/equipment provided adhere to regulatory compliance. The following list of regulatory requirements are not all inclusive: The National Defense Authorization Act; The Clinger-Cohen Act; National Security Telecommunications and Information Systems Security Policy No. 11;

Federal Information Processing Standards; DoD Directive 8500.1, Cybersecurity; DoD Instruction 8500.2, Information Assurance (IA) Implementation; and DoD Directive 8140.01, Cyberspace Workforce Management.

2.3.6 The ACS system must have an approved Authority to Operate (ATO) allowing connection to the AF NIPRNet. The Contractor shall coordinate ATO development and approval with the 72 ABW/SCXS Cybersecurity.

2.3.6.1 Provide Tinker.EnclaveSupport@us.af.mil with a complete HW / SW list, STIG

Checklists, Vulnerability Scans. Topology, Access Control documents, Configuration documentation, and any other documentation necessary to obtain and maintain ATO.

Submit all risk response decisions and action as formal artifacts. Any unmitigated risks shall be documented and delivered in a Plan of Action Milestones (POA&M) format, in https://aplits.disa.mil/processAPList.action mailto:Tinker.EnclaveSupport@us.af.mil accordance with the Air Force risk management framework requirements

2.3.6.2 Contractor shall provide documentation verifying Trade Agreement Act (TAA) compliance from each proposed vendor / supplier.

2.3.6.3 Provide a POC for 72 ABW/SCXS to communicate all ATO requests and/or requirements.

2.3.6.4 Contractor shall respond to the Tinker Enclave with requested artifacts/information for the ALO within ten (10) business days from date of request.

2.4 Service Report: Upon completion of the maintenance support services, the Contractor shall provide a written Service Report to the COR or the OAR. The report shall be provided to the CO and the COR via email within five (5) business days of service completion. As a minimum, the final written service report shall contain the following information:

• Name of the company

• Requested service date

• Contract number

• Equipment ID#

• Description of services provided

• Additional services recommended (if any)

• Printed name and signature of technician who performed the services (electronic signatures are acceptable)

• Printed name and signature of on-site Government SME or COR

(electronic signatures are acceptable)

• Start and completion dates

• Complete breakdown of the labor cost (hours and rate)

• Materials and parts used

• Details of any other charges

• Printed name and signature stating only new parts and materials were used (electronic signatures are acceptable)

• Written verification statement that a performance check to verify operational condition was performed and that the equipment is in working order.

(Electronic signatures are acceptable)

2.5 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract. For those tasks listed in Section 5.1, Service Summary (SS), the COR will follow the methods of surveillance specified in the Quality Assurance Surveillance Plan (QASP).

The 72 ABW/SCXP shall designate a COR to assist in the administration of this contract. The COR will record surveillance observations and refer any matter concerning a change to the scope, prices, terms, or conditions of this contract to the CO. All services to be performed by the contractor during the period of this contract shall be subject to review by the CO and the COR.

2.6 Corrective Action Report (CAR)/Complaint Contractor Response Time: When an observation indicates defective performance, the COR will require the contractor’s PM or representative sign a performance assessment report (PAR) or contractor assessment report (CAR) indicating acknowledgement of the deficiency. The signing of the PAR/CAR does not necessarily constitute contractor concurrence with the observation, only acknowledgement that the contractor has been made aware of the defective performance.

Government surveillance of tasks not listed in the SS or by methods other than those listed in the SS may occur during the Period of Performance (PoP) of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be IAW the terms of this contract.

Per Federal Acquisition Regulation (FAR) 42.1503, the contractor will be given no more than 30 calendar days from the date of PAR/CAR issuance to submit a rebuttal or corrective action plan (CAP). If the contractor fails to reply within the suspense date, a follow-up notification allowing 10 additional calendar days will be issued. If the contractor fails to respond within the 10 additional calendar days, CO should escalate the PAR/CAR to the next higher corrective action level.

2.7 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis: This requirement has been determined not to be essential and does not require continued support during a crisis as defined in Defense Federal Acquisition Regulations (DFARS) 252.237- 7023, Continuation of Essential Contractor Services.

2.8 Hours of Operation: The contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 0730 - 1630. If work hours are required outside the hours stated, the contractor shall contact the requesting OAR for approval from the COR. Upon approval from the COR, the requesting OAR must be present with the contractor.

The standard hours of operation do not include the 2-hour service response time listed in paragraph 2.3.3.

2.8.1 These dates and hours exclude Federal Holidays, base closures due to inclement weather, and furlough days, as applicable.

2.9 Special Qualifications: The contractor shall be a U.S. company and shall provide personnel with the following special qualifications:

• Qualified to install access control systems

• Experience with ACS installation

• U.S. citizen

2.10 Contractor Personnel: The contractor shall provide the name of the PM and any alternates who shall act for the contractor when the PM is absent. They shall be designated to the COR and requesting OAR, in writing, within ten (10) business days after the contract award date. The contractor shall provide telephone numbers and email addresses where the PM and alternates may be contacted at any time. The PM or alternate shall have full authority to act for the contractor on all matters relating to operation of this contract. The PM or alternate shall be available to meet on the installation with Government personnel designated by the COR to discuss problem areas. The contractor shall provide a PM who can read, write, speak, and understand English fluently.

2.11 Listing of Contractor Employees: The contractor shall provide an initial listing of names and position titles of employees who shall come to TAFB to the COR and requesting OAR within five

(5) business days after the contract award date. Within ten (10) business days, the contractor shall also provide an updated listing of personnel to the COR and requesting OAR when employees affecting the work of this contract change status or position.

2.11.1 The contractor shall not employ persons on this contract if such employee is identified to the contractor as a potential threat to the health, safety, security, and/or general well-being, or operational mission of the installation and its population. Where reading, understanding, and discussing safety and environmental warnings are an integral part of a contract employee’s duties, that employee must be able to understand, read, write, and speak the English language fluently.

The speaking skill is not required where a contractor employee is hearing or speaking impaired.

2.11.2 Contractor’s employees shall be required to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. Contractor’s employees shall identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. Contractor’s employees shall identify themselves in meetings by adding the word “contractor” by their names on sign-in sheets.

2.11.3 The contractor shall ensure all employees shall have current and valid driver’s license before assigning employees to operate a contractor-owned vehicle on TAFB. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on TAFB per AFI 31-218(I), Motor Vehicle Traffic Supervision.

2.11.4 The contractor shall not employ any person who is an employee of the United States (US) Government if the employment of the person would create a conflict of interest. The contractor shall not employ any person who is an employee of the DAF, either military or civilian, unless such person seeks and receives approval according to the DoD 5500.7-R, Joint Ethics Regulations (JER). In addition, the contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies contained in Air Force Instruction (AFI) 64-106, Contractor Labor Relations Activities. The contractor shall be prohibited from employing off-duty COR who are providing surveillance on any contracts/sub-contracts awarded to the contractor. All contractor personnel shall conduct themselves in a professional and courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel in performance of this PWS shall be the responsibility and prerogative of the contractor; however, the contractor shall comply with the requirements set forth in this PWS and TAFB regulations concerning the conduct of employees as referenced herein. The contractor shall employ and maintain a technically trained and experienced workforce.

2.12 Security Requirements. The PM or alternate shall complete a “Request for Identification Credential (AFMC Form 496) for each employee of the contractor requiring access to TAFB.

Request shall be submitted to Pass and Registration, Gate 1, (Building 6611/Tinker Gate, located at S.E. 29th and Air Depot, Midwest City, OK). Upon approval, the government will provide a Defense Biometric Identification System (DBIDS) identification card for individual contract personnel who shall be entitled entry to a DoD installation. The contractor shall ensure Vehicle Entry Access Listings (VEAL), and Entry Access Listings (EAL) are submitted to the CO or COR for processing no later than (NLT) 72 hours after the date of the contract award.

2.13 Badges. Contract personnel shall be required to wear and display their issued identification badge on the outside of their clothing to appropriately identify them while performing contract services on TAFB.

2.14 Contractor Security Requirements. The contractor shall be required to comply with all security regulations and directives as identified herein and other security requirements as are shown elsewhere in this contract.

2.15 Loss or Stolen Credentials. It is the responsibility of the card holder to immediately notify installation authorities (Security Forces) to inform them of a lost or stolen credential. All individuals will be assessed a charge of $50.00 for each identification credential lost, willfully damaged, or not surrendered to Pass and Identification. (This shall also include badges that have expired). Contract personnel shall report to Accounting and Finance Receivable Unit and complete a DD Form 1131, Cash Collection Voucher, and hand carried to Pass and Identification prior to issuing a replacement identification card. If for any reason the identification credential is confiscated by Security Forces personnel for other than expiration, a receipt will be issued to the individual to preclude a $50.00 charge. Individuals shall not be charged for a replacement card due to normal wear.

2.16 Employee Training. The contractor shall ensure that all personnel are trained in proper handling procedures and qualified to operate specialized vehicles/equipment. Contractor employees shall report any observation that could be detrimental to TAFB personnel, facilities, property, or environment to the COR immediately. The contractor shall ensure all employees have current and valid driver’s license before assigning employees to operate a contractor-owned vehicle on TAFB. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on TAFB per AFI 31-218(I), Motor Vehicle Traffic Supervision.

2.17 Tobacco Use on TAFB. AFI 40-102 and its supplements prohibit the use of smokeless and smoking tobacco in the workplace at TAFB. Unless a “Designated Smoking Area” sign is posted, all areas on base are “no smoking” areas. AFI 40-102 further specifies that smoking in areas such as bathrooms, halls, offices, pit areas, break rooms, and aboard AF and contract aircraft, shall not be permitted. The contractor and all employees, subcontractors and lower tier subcontractors shall comply with the above AFI regulation. Contractor personnel shall not smoke atop buildings or in areas where such action is not authorized; in no instance within 50 feet of liquid fuel storage locations or parked aircraft or in any other area that would constitute a fire and/or explosion hazard. Violation could result in the contractor being removed from TAFB permanently.

2.18 Cell Phone Use. Vehicle operators on TAFB shall not use cell phones unless the vehicle is safely parked or unless they are using a hands-free device. Using a cell phone while driving without a hands-free device is considered a "primary offense," meaning that violators can be stopped solely for this offense.

3.0 SAFETY:

3.1 Commanders Safety Intent: The safety of everyone on TAFB is our top priority. All Individuals must accept personal responsibility for safety and seek opportunities for improving the safety of our work environment. Everyone working on TAFB is challenged to find, fix (if able) and report all hazards and near-misses. It is our shared duty to take every reasonable step and precaution to prevent accidents and preserve the health/safety of each contractor and government employee.

3.2 Environmental Protection and Safety: The contractor shall be knowledgeable of, and comply with all applicable federal, state, and local laws, regulations, instructions, and requirements regarding environmental protection and occupational safety and health. The contractor shall comply with any laws, instructions, or changes in regulations during the term of this contract.

3.3 Safety and Health on Government Installations: While performing work under this contract on a Government installation, the contractor shall comply with federal, state, and local regulations, and AFI 91-203, Air Force Consolidated Occupational Safety Instruction, as established by this contract and Appendix C. The contractor shall notify the CO, the requesting OAR, and the COR within one (1) business day of any injuries that occur to contractor personnel while they are on the installation. The contractor shall notify the CO, the requesting OAR, and the COR within one (1) business day of damage to government property or equipment during the execution of the contract.

3.4 Hazmat: The contractor must notify the COR, CO, and the requesting OAR if a need arises to use hazardous materials and shall obtain approval prior to bringing hazardous material onto the operating base. If no Hazmat shall be brought on base or used in the performance of this contract, the contractor shall certify “No Hazmat shall be brought on base” or “No Hazmat Usage” in the writing on company letterhead. This certification shall be provided to the COR and CO within ten

(10) business days after award. Upon COR and CO receipt of the certification, the requirements of this section longer apply. Appropriate penalties of the contractor, or administrative and disciplinary action for the later shall be assessed if found in violation of above certification.

3.5 Safety and Health Plan: The contractor shall be responsible for compliance with the OSHA Public Law 91-596. The contractor shall submit a Safety and Health Plan (SHP) and corresponding site safety checklist to the CO, COR, and OAR (see Attachment A).

3.6 Speak Out for Safety (SOS): Safety surety is an integral part of our overall goal of establishing a world class safety and health program. Our SOS initiative ensures a partnership with contractors and government employees to further enhance safety to ensure we are looking out for all our partners and empowers all employees to actively participate in each other’s safety.

3.6.1 A safe workplace is everyone's business. As part of the contract team, military, civilian and contractor personnel are empowered to SOS when they observe an unsafe act.

3.6.2 Events that present imminent danger to personnel or catastrophic damage to property we empower our employees to intercede to ensure continued safe operations.

3.7 Emergency Procedures: The contractor personnel shall follow the direction of the Government personnel about emergency procedures, such as fire, tornado, active shooter, bomb threats, or another emergency. It is the responsibility of the contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the contractor’s responsibility to account for their employees following an emergency evacuation. The contractor personnel shall participate with the Government personnel in all fire and tornado drills at no additional cost to the Government.

3.8 Reporting and Investigation of Mishaps, Injuries, and Illnesses: The contractor shall immediately notify the contracting officer of any work-related mishaps that involves, or appears that it may involve, fatality, total or partial permanent disability of any employee, inpatient hospitalization of any employee, or property damage over $1,000, regardless of whether such matters involve government or private personnel/property. The contractor shall also notify the contracting officer of any illness or injury that is, or appears that it may be, an Occupational Safety and Health Administration (OSHA) recordable illness/injury as defined by 29 CFR 1904 as soon as reasonably possible, but not later than on the first business day following the day on which the illness/injury occurred, regardless of whether such matters involve government or non-government personnel. The contractor shall investigate all mishaps, illnesses, and injuries, report the results of such investigations, and cooperate with any government investigation of such matters, as requested by the contracting officer.

3.8.1 Mishap notifications shall contain, as a minimum, the following information:

a. Contract, contract number, name, and title of person(s) reporting

b. Date, time, and exact location of accident/incident

c. Brief narrative of accident/incident (events leading to accident/incident)

d. Cause of accident/incident, if known

e. Name of personnel involved in accident/incident corrective actions (taken or proposed)

f. Other pertinent information

3.8.2 The contractor shall provide copies of contractor data related to mishaps, such as contractor analyses, summaries of investigations, etc., as necessary to support the government investigation.

3.9 General Safety Requirements:

3.9.1 If the Safety Plan is modified, the contractor shall submit the proposed modification, in writing, to the COR. The COR will forward a copy of the Safety Plan upon receipt to the applicable Safety Office, located on TAFB.

3.9.2 The contractor shall be solely responsible for compliance with all federal, state, and local laws, the OSHA (Public Law 91-596) and the resulting standards. Additionally, the contractor is responsible for the safety and health of all their employees, subcontractor employees, and the public, if applicable.

3.9.3 The contractor shall ensure assigned personnel are adequately trained and qualified for the task being performed and brief all personnel on the hazards involved with operations and applicable precautions to be taken. Should unidentified hazards arise, cease operations until actions are taken to eliminate or mitigate hazards to safe levels.

3.9.4 The contractor shall establish a system to identify, correct and document unsafe conditions and acts related to their contract work.

3.9.5 The contractor shall establish a system to report unsafe or hazardous conditions caused by elements out of their control (for example, public or DoD personnel adjacent process or work activity and so forth) to the contracting officer or COR.

3.9.6 Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees shall exclusively the obligation of the contractor. The government will assume no liability or responsibility for the contractor's compliance or non-compliance with such requirements. The contractor shall brief employees on the safety requirements of this contract and on hazards associated with prescribed tasks. In addition, the contractor shall be required to communicate safety requirements/specification to all sub-contractors, if applicable. This contract shall in no way require persons to work in surroundings or under working conditions that are unsafe or dangerous to their health. The contractor shall coordinate and perform work so as not to impact the safety of government employees or cause damage to government property or to the public. contractor employees shall utilize personal protective equipment and associated safety equipment when necessary.

4.0 ADMINISTRATIVE:

4.1 Administrative: The contractor shall address managing customer expectations and developing lines of communication to ensure compliance with the PWS. The contractor shall maintain configuration documentation and guides for equipment installed as part of the PWS. The government may request to see these documents at any time in support of the ACS.

4.2 Forms, Technical Orders (T.O.), AFI, Air Force Material Command Instructions (AFMCI), and Publications: The contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at www.e-publishing.af.mil. In the event a form or publication is not available online, the COR will provide the form, instruction, or publication to the contractor upon the contractor’s written request (e-mail is acceptable). In the event, laws, regulations, Technical Orders (TOs), AFI’s, or AFMCI’s change during the term of this contract, the contractor shall be required to comply as the changes come into effect.

Contractors delivering or handling official USAF records shall comply with the applicable records management regulations in AFI 33-322, Records Management and Information Governance Program.

4.3 Privately Owned Motor Vehicles (POV): Contractor personnel shall comply with the directives pertaining to operation of POVs on TAFB per AFMAN 31-116, Motor Vehicle Traffic Supervision. The contractor shall comply with TAFB Instruction 24-302, Vehicle Management.

4.4 Visitors Pass: The contractor shall contact the COR or requesting OAR seven (7) business days before arriving on TAFB to make arrange for Visitors Passes. The COR or requesting OAR will assign a sponsor for the contractor from within the organization. The contractor and the sponsor shall arrange to meet at Pass and Registration, building 6611 at the Tinker Gate which is South of I-40 off Air Depot. The contractor shall provide two (2) forms of identification (e.g., driver’s license, birth certificate, other state issued ID, etc.) one of which shall be a picture ID, to the 72 Security Forces Squadron (72 SFS). The 72 SFS will provide an AF Form 75, Visitors Pass, which will be valid for up to thirty (30) calendar days.

4.5 Foreign Nationals: The contractor shall notify the COR and requesting OAR before sending a Foreign National representative to perform services. Special rules apply for foreign nationals visiting a US Government facility.

4.6 Combating Trafficking in Persons: IAW DFARS PGI 222.17, the COR shall pursue, as appropriate, the following methods of monitoring the contractor’s performance regarding trafficking in persons such that non-compliances with FAR clause 52.222-50 are brought to the immediate attention of the CO:

4.6.1 Keep the lines of communication open with the contractor. At the post-award conference, remind the contractor of his contractual responsibilities to notify the government if the contractor receives notification of any alleged violations to this policy or if actions have been taken against the contractor employees, subcontractors, or subcontractor employees pursuant to the clause.

4.6.2 When appropriate, encourage contractor to complete Human Trafficking Awareness Training.

4.6.3 Encourage the contractor to take steps to investigate and eliminate slavery and human trafficking in their supply chains and to publish information for consumer awareness.

http://www.e-publishing.af.mil/

4.6.4 Periodically access the Department of State’s Trafficking in Person (TIP) website for updates and to view the latest reports. http://www.state.gov/g/tip

4.7 Emergency Procedures: The contractor personnel shall follow the direction of the Government personnel about emergency procedures, such as fire, tornado, active shooter, bomb threats, or another emergency. It is the responsibility of the contractor to provide guidance and to establish procedures for its employees to respond to an emergency. It is the contractor’s responsibility to account for their employees following an emergency evacuation. The contractor personnel shall participate with the government personnel in all fire and tornado drills at no additional cost to the government.

5.0 PERFORMANCE:

5.1 Performance Assessment: The contractor shall be aware that in the absence of any contract requirement from the SS does not detract from its enforceability nor limit the rights or remedies of the government under any other provision of the contract. The contractor shall ensure the following SS requirements are accomplished:

Service Summary (SS) Table 5-1

SS PERFORMANCE OBJECTIVE PWS

PARA.

PERFORMANCE

THRESHOLD

SS 1

Requested Services: Customer requires replacement, installation, performance verification, and training of ACS card readers, enclosures, and switches.

2.1

Services completed within seven (7) business days from time of request

SS 2

Parts and Materials: The contractor shall provide and use only new parts and material and reuse existing hardware (when feasible) in performance of this PWS unless otherwise authorized by the CO Long lead items greater than five (5) business days.

shall be identified and provide sufficient documentation supporting the delay.

2.2.

No more than one customer complaints and/or inspection failure per month

SS 3

Warranty, Support, and System Compliance: The contractor shall ensure all hardware and software continually meet all applicable DISA STIGS and ATO requirements

2.3 No more than one customer complaint and/or inspection failure per month http://www.state.gov/g/tip

SS 4

Service Report: The contractor shall provide, by fax or email, the final service report within five (5) business days to the CO and COR.

2.4 customer complaints and/or inspection failure per month

SS 5

Hours of Operation: The contractor shall perform the work required under this contract during the following days and hours: Monday through Friday, 0730 - 1630. Standard hours do not include service response times in paragraph 2.3.3

2.8 customer complaints

SS 6

Contractor Personnel: The contractor shall provide the name of the Program Manager (PM) and any alternates who shall act for the contractor when the PM is absent. They shall be designated to the CO and COR, in writing, within ten (10) business days after the contract award date.

2.10

(1) error per report

SS 7 Listing of Contractor Employees: The contractor shall provide an initial listing of names and position titles of employees to the COR within five (5) business days after contract award date. Contractor shall provide an update personnel listing to the COR when employes affecting the work of this contract change status or position.

2.11 customer complaints and/or inspection failure per month

SS 8

Safety and Health on Government Installations:

The contractor shall notify the CO, COR, and OAR within one (1) business day of any injuries that occur to contractor personnel while they are on the installation.

3.3 No more than one customer complaints and/or inspection failure per month

SS 9

Safety and Health Plan: The contractor shall be responsible for compliance with the OSHA Public Law 91-596.

3.5 No more than one customer complaints

5.2 Workmanship. The contractor shall always take necessary precautions to maintain the work site in a condition that will prevent damage or injury to person or property, government or otherwise.

5.3 Damages. The contractor shall be responsible for any damages caused by his actions. The contractor shall protect all government property during the performance of this contract. The contractor shall immediately report any damage to Government property to the COR. The contractor shall repair or replace all damage to real property, as approved by the COR, at no additional expense to the government. All damage(s) by the contractor shall be repaired or replaced within five (5) workdays by the contractor with materials of the same type, quality, and finish. All work will be performed by skilled craftsman of the trades involved. The contractor shall be bonded and insured.

5.4 Cleanup. The contractor shall remove from all debris, waste and by-products generated by this requirement and disposed of in strict compliance with all applicable state, local and Federal environmental statutes, and regulations.

6. GOVERNMENT FUNISHED PROPERTY AND SERVICE:

6.1 Government Property Repair/Maintenance On-Base. Government Property Repair/Maintenance On-Base is not considered Government Furnished Property (GFP) IAW FAR Parts 45 and 52.245 plus supplements. The responsible requesting OARs for Government Property Repair/Maintenance On-Base will be responsible for the Government Property inventory, record keeping, reporting requirements (including Report of Survey), and disposal during the performance of this contract.

6.2 Government Furnished Services (GFS): GFS are applicable during the performance of this contract. The government will furnish the following services to TAFB:

6.2.1 Security Forces. The government will provide general on-base security forces’ service.

The Security Forces’ telephone numbers are 911 for emergencies, 405-734-2000 for crimes in progress and 405-734-3737 for non-emergency calls. The off-base 911 center receives 911 cell phone calls. Cell phone callers need to advise the 911 off-base center they are on TAFB to connect with the on-base 911 center.

6.2.2 Fire Emergency and Routine Services. The government will provide general on-base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the TAFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters call 405-734-3981 or 405-734-3982 and 405-734-7964 for after hours and weekends. For routine calls to dispatch call 405-734-7964.

6.2.3 Emergency Medical Service. The government will provide 24 hour on-base state certified paramedic level emergency response and patient transport services for contractor personnel who are injured or become seriously ill while on TAFB. The telephone number is 911 for emergencies.

The contractor shall reimburse the Government for services rendered.

6.2.4 Utilities. The government will provide utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide.

Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

6.2.5 Postal Distribution. The government will provide on-base mail distribution, United States Postal Service (USPS) distribution only for official government mail required under terms of this contract.

6.2.6 Telephone. The government will provide telephone service consisting of the following Classes of Service. The Contractor shall ensure that the Government provided telephone usage is limited to only official Government business related to the performance of this contract. The Contractor shall furnish their own telephone service provided by local commercial carrier for their use in matters other than official Government business.

CLASS "A"/ CLASS OF SERVICE "1"

6.2.6.1 Dial "99" for local off-base and toll-free calls (1-800, etc.) -- NOTE: Do not use this option for long-distance calls

6.2.6.2 Dial "98" for long distance calls

6.2.6.3 Dial "94" Defense Switched Network (DSN) calls

6.2.6.4 On-base calls

6.2.7 Custodial Services. The government will provide custodial services limited to the extent provided in the Base Custodial Contract(s) for the government provided facilities.

6.2.8 Refuse Collection. The government will provide refuse collection services limited to the extent provided in the Base Refuse Collection Contract(s) for the government provided facilities.

The government will only allow non-hazardous refuse to be emptied into the nearest authorized refuse dumpster for trash collection. Do not use government dumpsters to dispose of construction debris.