Attachment_1_-_PRS.pdf
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- Attached to
- Federal Government Human Resources Services
- Solicitation number
- PBGC01-RQ-17-0093
- Issued by
-
Pension Benefit Guaranty Corporation
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Attachment 1 - PRS
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Attachment 1 - Performance Requirement Summary (PRS) Tables
TABLE 1 – PERFORMANCE REQUIREMENT SUMMARY (RETIREMENT)
Task Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.1 1-7 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-7 Reports on guideline interpretation and activities regarding HR benefit services.
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
3-4 Benefit calculations
On time and accurate in accordance with the PWS
Less than 2% error rate
100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
TABLE 2 – PERFORMANCE REQUIREMENT SUMMARY (HR ADMIN)
Task Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.2 1-9 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-9 Processed HR actions and verification of data and accuracy
On time and in accordance with the PWS
Less than 2% error rate
100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
6 Draft presentations and minutes from HR meetings to support mission critical projects
On time and accurate in accordance with the PWS
100% 100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 3 – PERFORMANCE REQUIREMENT SUMMARY (RECRUITMENT AND REPLACEMENT)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.3 1- Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-4 Reports on Advice:
Recruitment strategies and methods suing OPM guidelines and regulations
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
1-4 Draft vacancy announcement and rating schedules
On time and accurate in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 4 – PERFORMANCE REQUIREMENT SUMMARY (HR ANALYTICS)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.4 1-6 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-4 Reports on various research and analyses required for report generation
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables, reports and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
6 Draft methodologies for justifying management generated reports
On time and accurate in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 5 – PERFORMANCE REQUIREMENT SUMMARY (CLASSIFICATION)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.5 1-9 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1,2,6
Reports on Advice:
Classification strategies and methods using OPM guidelines and regulations
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
3,4,8 Draft analysis supporting recommendation s on complex classification and position management issues using OPM regulations and guidelines
On time and accurate in accordance with the PWS
100% 100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
9 PD Library On time and accurate in accordance with the PWS
Less than 2% error
100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 6 – PERFORMANCE REQUIREMENT SUMMARY (PERFORMANCE MANAGEMENT)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.6 1-5 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1,2,4 Draft analysis and methods on recognition program and program effectiveness
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report
1-5 Reports on Advice:
Performance and recognition strategies and compliance with policies involving operating issues using OPM guidelines and regulations
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 7 – PERFORMANCE REQUIREMENT SUMMARY (INDUSTRIAL SECURITY)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.7 1-5 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-5 Report on the maintenance and monitoring of Credential Card Privacy using the
(HSPD)-12
guidelines and requirements.
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past Performance Report.
1-5 Draft reports on the effectiveness of program with recommendation for improvements using (HSPD)-12 guidelines and requirements
On time and accurate in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then quarterly
Past
TABLE 8 – PERFORMANCE REQUIREMENT SUMMARY (LABOR RELATIONS)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.8 1-6 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1-6 Reports on Advice: Labor Relations strategies and methods using OPM guidelines/ regulations and applicable labor laws or authorities such as Federal Labor relations Authority (FLRA).
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then monthly
Past Performance Report.
1-6 Draft analysis supporting recommendation s on Labor Relations initiatives using OPM guidelines/ regulations and applicable labor laws or authorities such as FLRA.
On time and accurate in accordance with the PWS
100% 100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then monthly
Past
TABLE 9 – PERFORMANCE REQUIREMENT SUMMARY (EMPLOYEE RELATIONS)
Secti on
Task Output or Deliverable
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method(s) Used
Frequency Incentive
7.5 1-10 Project Kickoff Meeting
Once per task order
100% 100% Inspections by the COR
Quarterly Past Performance Report.
1,3,5 -10
Reports on Advice:
Employee Relations strategies and methods using OPM guidelines/ regulations and applicable labor laws or authorities such as 5CFR 339.302.
On time and in accordance with the PWS
100% 100% Review of all Written Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then monthly
Past Performance Report.
1-10 Draft analysis supporting recommendation s on Labor Relations initiatives using OPM guidelines/ regulations and applicable labor laws or authorities such as 5CFR 339.302.
On time and accurate in accordance with the PWS
100% 100% Review of all benefit related Deliverables and Unscheduled Observations and Customer Feedback
Bi-weekly the first 3-months, then monthly
Past
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