PAR 56 500W Past Performance.pdf

Contractor Past Performance Survey

SIR/RFO 6973GH-21-R-00006

February 28, 2020

For Official Use Only Source Selection Information

PART ONE: INSTRUCTIONS

The company who provided this questionnaire is proposing on a Federal Aviation Administration (FAA) requirement for PAR 56, 500 Watt Incandescent Aviation Service Lamp. Past performance is of considerable importance to this acquisition. Therefore, input from current or previous customers of the offeror is very important.

We would greatly appreciate you taking the time to complete this form. Please provide an honest assessment and immediately return to FAA not later than 2:00 p.m. CST, December 4, 2020, to: FAA, Attn: CO Kevin Gramling; by e-mail: kevin.gramling@faa.gov. If you have any questions, please contact Kevin Gramling at (405) 954-3123.

PART TWO:

A. GENERAL INFORMATION. Please add any information below you deem appropriate and correct any information which may be inaccurate.

NAME OF RESPONDENT:

TITLE:

TELEPHONE #:

ORGANIZATION:

CONTRACTOR:

POINT OF CONTACT:

TELEPHONE #:

TITLE:

CONTRACT START/END DATE:

AWARD AMOUNT:

PRESENT AMOUNT:

CONTRACT TYPE:

SIR/RFO 6973GH-21-R-00006

February 28, 2020

For Official Use Only Source Selection Information

B. REQUIREMENT INFORMATION: Give a brief, general description of what the contractor was required to deliver. List the basic characteristics of the product; PAR 56, 500 Watt Lamp; Type I Lamp, Mogul End Prong; NSN 6240-01-217-0894, Q20A/PAR56/1/C (or similar product); This information will help the FAA better understand your user experience and compare it with our requirements.

C. SPECIFIC QUESTIONS: The following questions are divided into those requiring a YES/NO response or a Satisfactory/Unsatisfactory rating. The YES/NO responses should be supplemented with an explanatory narrative if answered “YES”. When responding to those questions requiring a rating, choose the rating which most accurately describes the contractor’s performance or situation. If the question is not applicable, circle “N/A”. Please feel free to supplement rating responses with explanatory narrative as well, if necessary.

QUALITY OF PRODUCT OR SERVICE

Sa tis fa ct or y

U ns at is fa ct or y

1. Contractor’s performance demonstrates their capability to provide services which conform to contract requirements? N/A

2. Equipment procured from the contractor met requirements and expectations? N/A

3. Contractor demonstrated the ability to achieve required Acceptable Quality Level(s) (AQL)? N/A

4. Contractor displayed initiative in meeting requirements or taking N/A

SIR/RFO 6973GH-21-R-00006

February 28, 2020

For Official Use Only Source Selection Information corrective action(s)?

5. Contractor demonstrated technical expertise in the product or service provided? N/A

6. Contractor’s quality control practice was effective in providing consistent and high product quality upon delivery?

N/A

7. Was a Cure Notice or Show Cause Letter ever issued to the contractor? (Circle either “Yes” or “No” below)

Yes

No

If YES, please explain in the comments section below.

Comments:

8. Was the contract terminated for default or any other cause? (Circle either “Yes” or “No” below)

SIR/RFO 6973GH-21-R-00006

February 28, 2020

For Official Use Only Source Selection Information

9. Was an election made to not exercise an option due to the contractor’s poor performance? (Circle either “Yes” or “No” below)

RELIABILITY, PERFORMANCE, and MAINTENANCE

1. Does the PAR 56, 500 Watt Lamp (or similar product) operate reliably throughout the interval between vendor recommended maintenance actions?

If no, please explain the extent of deviation from the Vendor’s maintenance interval claims in the comments section below.

Yes No

Comments:

2. Does the PAR 56, 500 Watt Lamp (or similar product) meet expectations regarding the requirements of the FAA-E-2408b Specification?

Please elaborate in the comments section below.

Yes No

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February 28, 2020

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3. In general, has the PAR 56, 500 Watt Lamp (or similar product) lived up to the vendor’s claims regarding expected performance and reliability (i.e. time in service without failure)?

Please elaborate in the comments section below.

Yes No

TIMELINESS OF PERFORMANCE

tis fa ct or y

U ns at isf ac to ry

1. Contractor’s adherence to contract delivery schedules? N/A

2. Impact of the contractor’s schedule by external sources of supply for manufactured goods or material? N/A

3. Contractor submitted required reports and documentation and meet interim milestones in a timely manner? N/A

4. Reliability of the contractor to correct or remedy any missed services or delayed performance? N/A

5. Responsiveness of the contractor to technical directions? N/A

6. Responsiveness of the contractor to wrap-up or bringing about closure to contract administration issues? N/A

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7. Was there an occasion for assessment of liquidated damages?

(Circle either “Yes” or “No” below)

BUSINESS RELATIONS

tis fa ct or y

U ns at isf ac to ry

1. Contractor demonstrated the ability to effectively manage the contract, its personnel, and its subcontractor(s), if any? N/A

2. Contractor demonstrated reasonable and cooperative behavior in performance of the contract? N/A

3. Contractor demonstrated flexibility in resolving contract problems? N/A

4. Contractor ability to solve contract performance problems without extensive guidance from government counterparts? N/A

5. Contractor’s commitments of resources in a timely fashion to ensure requirements were met and problems solved? N/A

6. Contractor effective in interfacing with the Government’s staff? N/A

7. Contractor’s overall cooperation relative to this contract? N/A

8. How would you rate the contractor’s overall performance? N/A

9. Would you award similar contracts to this contractor?

(Circle either “Yes” or “No” below)

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If preferable, please list any references regarding the contractor’s performance:

Name Address Telephone Number/Email

OTHER REMARKS:

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Thank you!

Your cooperation regarding completion of this survey is greatly appreciated. Please note that if a negative reply is supplied, a clarification request is submitted to the contractor, and they in turn have the right to be made aware of the comment.