ORPHEUS_S-44300-00017134_submitted questions and answers.docx

Submitted Questions (Numbers) and Answered (Letters) Hello, We would like to submit a few questions we have about the RFP for Orpheus Support and Maintenance (Number S-44300-00017134), primarily with regard to several of the items in section 3.3 (Proposal Requirements) and Attachment E (Price Proposal Form):

1. Section 3.3.2 refers to “the proposed Solution, its distinctive features, and how it will fulfill the State’s requirements”. Just to be clear, does this mean our “solution" for the ongoing maintenance, enhancement, modernization, and support of the Oregon Public Health Epidemiology User System (Orpheus), as opposed to a specific software solution?

0. Section 3.3.2 refers to the proposer’s solution for providing ongoing maintenance, enhancement, modernization, and support for the existing ORPHEUS application. The State is not seeking a new software solution. Proposers should describe their approach to supporting and improving the current ORPHEUS system.

1. Section 3.3.4 requires work samples for 2 projects. Will a Project Name and description be sufficient as a work sample, or is additional documentation and/or screenshots required?

1. For Section 3.3.4, a Project Name and project description are required. Additional documentation or screenshots are not required, but proposers may include details that demonstrate relevance to this RFP, such as past work involving automation, interoperability, or public health practice.

1. Section 3.3.7 refers to “requirements set forth in section 2.4.1" and "Attachment H”, neither of which seem to exist in the current RFP. Can you clarify what these should refer to?

2. Apologies for the confusion created here. For this section, please review the language in Section 2.4 Scope of Work/Specifications. Where a sub-section of 2.4 is listed please review

1. Similarly, section 3.3.8 refers to "the information provided in Section 2.4.2, Scope of Services and the Tasks and Deliverables described therein”, but there isn’t a section labeled 2.4.2 in the current RFP.

3. Same as above, as the general Scope of Services is covered in the sub-sections under Section 2.4, with a broader overview (sans the 2.4.2 reference) in Section 4.10.2.4.

1. Attachment E - It appears that many parts of this attachment do not apply to this RFP. Is this correct? (e.g. "Equipment and Installation" and "Manufacturer Discounts" don’t appear to be applicable)

4. Attachment E is a generic template, please update the Attachment (adding/removing items as needed) to fit your needs.

1. Attachment E - Since the Scope of Work in Section 2.4 is defined as "ongoing maintenance, enhancement, modernization, and support of … ORPHEUS”, it would seem that almost the entirety of costs for this RFP would be listed in Part 5. Are the Costs expected to be listed as an hourly rate for (daily/weekly/monthly) services? Or is it expected to be a total cost estimate for the duration of the contract (e.g. monthly cost x 24 months)?

5. Correct — the response should reflect the costs associated with ongoing maintenance, enhancement, modernization, and support for ORPHEUS. Costs should be provided as hourly rates for the roles proposed (e.g., developer, project manager), along with the proposer’s estimated hours for each category of work. The State is not requesting a single total cost for the full contract period. Proposers should use the template in Attachment E to the extent possible, even though its categories may not perfectly align with the work buckets described in the RFP.

1. Just to be clear, it appears that Attachment A is just for informational purposes, and does not need to be included in the proposal. Is this correct?

6. That is correct.

Thank you!