On-Call_Sign_Design,_Maintenance,_and_Installation_Services.pdf

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Bulk Fuel Delivery
Solicitation number
2026-RFP-005
Issued by
Riverside County, California

About this file

This is a Request for Proposal (RFP) issued by the City of Palm Desert, California for on-call sign design, maintenance, and installation services. The City seeks qualified contractors to provide comprehensive signage solutions across 15 parks and 13 city-owned facilities, including design and production of new signage, installation of new and replacement signs, on-call inspection and maintenance, repairs, refurbishments, and removals. Services encompass building identification signs, monument signs, wayfinding signage, ADA-compliant interior signs, vehicle graphics, temporary event signs, and banners. The RFP includes a mandatory pre-proposal meeting scheduled for February 11, 2026 at 10:30 a.m. at Palm Desert City Hall. The deadline for submitting questions is February 17, 2026 at 2:00 p.m., with proposal responses due by March 5, 2026 at 2:00 p.m. through the City's OpenGov Procurement electronic bidding system. The contract term is three years with two optional one-year extensions. Site examinations are permitted for proposers to familiarize themselves with local conditions and applicable regulations.

Proposers must submit pricing on an hourly rate basis for design and administrative services, installation and maintenance services, specialized equipment and crews, and after-hours or emergency services. California prevailing wage requirements apply to certain labor categories, and all contractors and subcontractors must be registered with the California Department of Industrial Relations and hold active California Contractors State License Board licenses in classifications C-45 (electrical signs) and C-61/D-42 (non-electrical signs). Evaluation criteria weight proposer experience and performance at 35 percent, content and work plan at 25 percent, fee proposal at 15 percent, clarity and conformance at 10 percent, team member experience at 10 percent, and reference comments at 5 percent. The City reserves the right to reject any or all proposals, negotiate with multiple proposers concurrently, and award multiple contracts if beneficial. Prices must remain valid for 90 days from the proposal due date, and the City intends to complete negotiations and secure City Council approval before final contract execution.

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REQUEST FOR PROPOSAL

2026-RFP-005

ON-CALL SIGN DESIGN, MAINTENANCE, AND INSTALLATION

SERVICES

City of Palm Desert

73-510 Fred Waring Drive

Palm Desert, CA 92260

RELEASE DATE: February 4, 2026

DEADLINE FOR QUESTIONS: February 17, 2026

RESPONSE DEADLINE: March 5, 2026, 2:00 pm

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://procurement.opengov.com/portal/cityofpalmdesert https://procurement.opengov.com/portal/cityofpalmdesert

City of Palm Desert

REQUEST FOR PROPOSAL

On-Call Sign Design, Maintenance, and Installation Services

I. Background and Introduction II. Notice Inviting Proposals

III. Scope of Services IV. Requests for Clarification V. Content and Format of Proposal

VI. Selection Process VII. Evaluation Criteria

VIII. Submittal Requirements IX. General Conditions X. Protests

XI. Pricing Proposal

Attachments:

A - On-Call Sign Maintenance Performance and Payment Bonds SAMPLE

B - On-Call Sign Maintenance Services Agreement SAMPLE

Request For Proposal #2026-RFP-005 Title: On-Call Sign Design, Maintenance, and Installation Services

1. Background and Introduction

1.1. Summary

The City of Palm Desert (“City”) is requesting proposals from qualified firms (“Proposers”) for a term of three (3) years, with optional two (2) one-year extensions for On-Call Sign Design, Maintenance, and

Installation Services (“Services”) to establish a Maintenance Services Agreement ("Agreement").

To serve and promote the welfare of its residents, the City intends to procure the Services, as described below.

The City maintains signs throughout its 15 parks and 13 city-owned facilities. These signs frequently require repair and replacement due to wear, age, vandalism, and changes to language.

1.2. Background

The City is a charter city in the State of California. The City is a thriving community of approximately 50,000 full-time and 32,000 seasonal residents. It is located in the Coachella Valley in eastern Riverside County, part of the low desert region of Southern California. The City features big-city resources in a friendly, small-town setting, offering first class educational opportunities, safe and clean streets, as well as plentiful shopping and community events. Palm Desert is considered the geographical, educational and retail center of the Coachella Valley.

Incorporated in 1973, the City operates under a council-manager form of government with a five-member

City Council elected by district. Each council member represents one of five single member districts and serves a four-year term. The City Council meets on the second and fourth Thursdays of the month at Palm

Desert City Hall, 73-510 Fred Waring Drive.

1.3. Contact Information

Project Contact:

Melanie Slater

Management Analyst

Email: mslater@palmdesert.gov

Phone: (760) 776-6447

Procurement Contact:

Celina Cabrera

Management Analyst

Email: ccabrera@cityofpalmdesert.org

Phone: (760) 776-6449

Department:

PW - Operations & Maintenance mailto:mslater@palmdesert.gov tel:(760)776-6447 mailto:ccabrera@cityofpalmdesert.org tel:(760)776-6449

1.4. Timeline

The above scheduled dates are tentative and City retains the sole discretion to adjust the above schedule.

Nothing set forth herein shall be deemed to bind City to award a contract for the Services and City retains the sole discretion to cancel or modify any part of or all of this RFP at any time.

Release of Request for Proposal February 4, 2026

Pre-Proposal Meeting (Mandatory) February 11, 2026, 10:30am

Palm Desert City Hall

Public Works Conference Room

73510 Fred Waring Drive

Palm Desert, CA 92260

Last Day to Submit Questions for

Clarification

February 17, 2026, 2:00pm

Clarifications Issued by City on or before February 24, 2026, 2:00pm

Deadline for Receipt of Proposals submitted on or before

March 5, 2026, 2:00pm

2. Notice Inviting Proposals

2.1. NOTICE

RFP No.: 2026-RFP-005

Project Title: On-Call Sign Design, Maintenance, and Installation Services

Project No. (if applicable): MCS00003

PUBLIC NOTICE IS HEREBY GIVEN that proposals will be received by the City of Palm Desert (“City”) electronically through the City of Palm Desert’s ("City") online bid management provider (“OpenGov

Procurement”), until 2:00 pm, Thursday, March 5, 2026. Proposals may not be submitted by fax, email, telephone, mail, hand delivery, or other means; any proposals received through any means other than

OpenGov Procurement will be returned to the proposer unopened.

The City is requesting proposals to provide: On-call as-needed sign design, maintenance, and installation services throughout the City of Palm Desert at various locations. Services may include new signage, refreshing existing installations, and repair of damaged signage.

The award of this contract is subject to available budget adequate to carry out the provisions of the proposed Agreement including the identified scope of work. The City reserves the right to reject any or all proposals determined not to be in the best interest of the City.

The City of Palm Desert is committed to inclusion and diversity and welcomes proposals and bids from contractors, consultants, and vendors of all faiths, creeds, ancestries, and ethnicities without regard to disability, gender identity, sexual orientation, or immigration status. The City condemns and will not tolerate prejudice, racism, bigotry, hatred, bullying, or violence towards any group within or outside of our community.

2.2. SCOPE OF SERVICES

The Services sought under this Request for Proposals (“RFP”) are set forth in more detail in the Scope of

Services Section, incorporated herein by this reference. Notwithstanding the inclusion of such Services in the Scope of Services Section, the final Scope of Services negotiated between City and the successful

Proposer shall be set forth in the Maintenance Services Agreement (“Agreement”) executed by and between City and the successful Proposer. A copy of the Agreement is attached and incorporated herein by this reference.

2.3. PREVAILING WAGE

1. Certain labor categories under this project may be subject to prevailing wages as identified in the State of California Labor Code commencing at sections 1720 et seq. and 1770 et seq. If applicable, employees working in these categories at the site must be paid not less than the basic hourly rates of pay and fringe benefits established by the California Department of

Industrial Relations. Copies of the State of California wage schedules are available for review at www.dir.ca.gov/dlsr/. In addition, a copy of the prevailing rate of per diem wages will be made available at the PW - Operations & Maintenance Department upon request. The successful proposer shall post a copy of the prevailing wage rates at each job site. It shall be mandatory upon the proposer to whom the contract is awarded, and upon any subcontractors, to comply with all Labor Code provisions, which include but are not limited to the payment of not less than the said specified prevailing wage rates to all workers employed by them in the execution of the contract, employment of apprentices, hours of labor and debarment of contractors and subcontractors.

2. Pursuant to Labor Code sections 1725.5 and 1771.1, all contractors and subcontractors that wish to bid on, be listed in a bid proposal, or enter into a contract to perform public work must be registered with the Department of Industrial Relations (“DIR”). No proposal will be accepted, nor any contract entered into without proof of the proposer’s and subcontractors’ current registration with the DIR to perform public work. If awarded a contract, the proposer and its subcontractors, of any tier, shall maintain active registration with the DIR for the duration of the project. Notwithstanding the foregoing, the contractor registration requirements mandated by

Labor Code Sections 1725.5 and 1771.1 shall not apply to work performed on a public works project that is exempt pursuant to the small project exemption specified in Labor Code Sections

1725.5 and 1771.1. The contract awarded pursuant to this proposal may also be subject to compliance monitoring and enforcement by the DIR.

2.4. LICENSE REQUIREMENTS

Unless otherwise provided in the Instructions for Bidders, each Bidder shall be a licensed contractor pursuant to sections 7000 et seq. of the Business and Professions Code in the following classification(s) throughout the time it submits its Bid and for the duration of the Contract: C-45 Sign Contractor (electrical signs) and C-61/D-42 Limited Specialty (non-electrical signs)

2.5. REGISTRATION

Interested proposers may register as vendors and download the Request for Proposals (“RFP”). To register, visit the City's electronic bidding website, OpenGov Procurement, and proceed to "Subscribe" as a vendor with the City to receive new project notifications. Interested proposers may "Follow" the RFP to view and/or download the RFP details, receive addenda alerts and notices, and draft and submit a response.

2.6. PRE-PROPOSAL MEETING

Each Proposer is requested to attend a “mandatory” pre-proposal meeting to be held at 10:30 am on

Wednesday, February 11, 2026, at:

Palm Desert City Hall Public Works Conference Room 73510 Fred Waring Drive Palm Desert, CA 92260

Failure to attend this meeting will preclude a Proposer from submitting a proposal. Attendance at the pre-proposal meeting will ensure the Proposer understands the full scope of the Services requested.

3. Scope of Services

3.1. Scope of Services

1. Introduction

The City of Palm Desert is seeking proposals from qualified vendors to provide comprehensive signage services, including the design, fabrication, installation, maintenance, and repair of interior and exterior signs. The intent of this solicitation is to establish a contract with one or more vendors capable of delivering consistent, high-quality signage solutions in a timely and cost-effective manner.

2. Project Overview

The selected vendor will support the City of Palm Desert with ongoing and project-based signage needs across various City-owned facilities, streets, parks, and rights-of-way. Services may include, but are not limited to, the following:

• Design and production of new signage

• Installation of new and replacement signs https://secure.procurenow.com/portal/cityofpalmdesert

• On-call inspection and maintenance

• Repairs, refurbishments, and removals as needed

• Compliance with applicable codes, accessibility standards, and City brand guidelines

3. Scope of Services

A. Sign Design

• Develop creative, functional, and code-compliant designs for a variety of sign types, including:

o Building identification and monument signs o Wayfinding and directional signage o Interior office and ADA-compliant signs o Vehicle and equipment graphics o Temporary event or construction signs o Banners and posters

• Provide concept renderings, color proofs, and material samples for City review and approval.

• Ensure all designs comply with:

o Local ordinances and building codes o Accessibility standards (ADA and related requirements) o City of Palm Desert branding and visual standards

• Prepare final artwork files and production specifications.

B. Fabrication

• Fabricate signs using high-quality, durable materials suitable for interior and exterior environments.

• Provide warranties for materials and workmanship.

• Store and handle materials in a manner that prevents damage prior to installation.

C. Installation

• Provide complete installation services, including:

o Site assessments and field measurements prior to installation o Coordination of required permits, engineering, and electrical connections o Safe installation by qualified personnel using appropriate equipment o Restoration of surrounding areas following installation (patching, paint touch-ups, etc.)

• Ensure compliance with OSHA safety requirements and all applicable local, state, and federal regulations.

D. Maintenance and Repair

• Provide scheduled and as-needed maintenance services, including:

o Cleaning, lighting replacement, repainting, and refinishing o Structural inspection and repair o Graphic replacement or re-lettering o Sandblasting for surface preparation or restoration

• Provide emergency response for damaged or unsafe signs within 24 hours of notification.

• Maintain detailed service logs and inspection reports for each site visit.

E. Removal and Disposal

• Safely remove obsolete, damaged, or non-compliant signs.

• Dispose of materials in an environmentally responsible manner.

• Repair or restore any affected surfaces.

4. Deliverables

• Conceptual design renderings and technical drawings

• Fabricated and installed signage as approved by the City

• Maintenance logs and inspection reports

• Warranty documentation for materials and installation

4. Requests for Clarification

All questions, requests for interpretations or clarifications, either administrative or technical must be requested in writing via the 'Question and Answers' tab through the City’s online bid management provider (“OpenGov-Procurement”).

All written questions, if answered, will be answered in writing, conveyed to all interested firms, and posted through OpenGov-Procurement. Oral statements regarding this RFP by any persons should be considered unverified information unless confirmed in writing. To ensure a response, questions must be received in writing by 2:00 pm (local time) on Tuesday, February 17, 2026.

5. Content and Format of Proposal

5.1. Proposal (WITHOUT COST)*

Proposals shall be concise, well organized and demonstrate qualifications and applicable experience.

Proposals shall be organized and include page numbers for all pages in the proposal. The proposal shall be uploaded here, in the following order and shall include:

1. Cover Letter

A. This letter should briefly introduce the firm, summarize the firm’s general qualifications, include an executive summary of the specific approach which will be used to deliver the work scope; and identify the individual(s) name, address and phone number authorized to negotiate Agreement terms and compensation.

2. Experience and Technical Competence

A. Background: Provide history of the firm’s consulting experience which specifically addresses the individual or firm’s experience with similar Service as described in this RFP.

B. References: The proposal shall include a list of recently completed projects that are similar in scope and function to this RFP. Provide a description of the project, client name, and the name, title, and telephone number of the primary contact person.

3. Firm Staffing and Key Personnel

A. Staffing: Provide the number of staff to be assigned to perform the Services and the names/discipline/job title of each as well as your firm’s capacity to provide additional personnel as needed.

B. Key Personnel: Identify key persons that will be principally responsible for working with the

City. Indicate the role and responsibility of each individual.

C. Team Organization: Describe proposed team organization, including identification and responsibilities of key personnel.

D. Subcontractors: The Proposer shall identify functions that are likely to be subcontracted and identify the subcontractor that is anticipated to perform each function.

4. Proposed Method to Accomplish the Work

A. Describe the technical and management approach to providing the Services to the City.

Proposer should take into account the scope of the Services, and general functions required.

Include a draft first year schedule of tasks, milestones, and deliverables that will provide for timely provision of the Services. In reviewing the Scope of Services and goals described herein, the Proposer may identify additional necessary tasks and is invited to bring these to the City’s attention within the discussion of its proposed method to accomplish the work.

*Response required

5.2. Non-Collusion Declaration*

The undersigned declares:

I am an authorized representative of my company, the party making the foregoing Bid, to certify the following.

The Bid is not made in the interest of, or on behalf of, any undisclosed person, partnership, company, association, organization, or corporation. The Bid is genuine and not collusive or sham. The Bidder has not directly or indirectly induced or solicited any other Bidder to put in a false or sham bid. The Bidder has not directly or indirectly colluded, conspired, connived, or agreed with any Bidder or anyone else to put in a sham bid, or to refrain from bidding. The Bidder has not in any manner, directly or indirectly, sought by agreement, communication, or conference with anyone to fix the Bid Price of the Bidder or any other

Bidder, or to fix any overhead, profit, or cost element of the Bid Price, or of that of any other Bidder. All statements contained in the Bid are true. The Bidder has not, directly or indirectly, submitted his or her

Bid Price or any breakdown thereof, or the contents thereof, or divulged information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof to effectuate a collusive or sham bid, and has not paid, and will not pay, any person or entity for such purpose.

Any person executing this declaration on behalf of a Bidder that is a corporation, partnership, joint venture, limited liability company, limited liability partnership, or any other entity, hereby represents that he or she has full power to execute, and does execute, this declaration on behalf of the Bidder.

I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct.

☐ Please confirm

*Response required

5.3. Enter your valid CA Contractors State License Board (CSLB) number* Please enter your License Number here. This will be verified against the state database.

*Response required

5.4. Enter your California Department of Industrial Relations (DIR) Registration number*

Please enter your Public Works Contractor DIR Number. This will be verified against the state database.

*Response required

5.5. Type of Business*

☐ C Corporation (if corporation, two signatures are required)

☐ S Corporation (if corporation, two signatures are required)

☐ Limited Liability C Corporation (if corporation, two signatures are required)

☐ Partnership

☐ Limited Liability Partnership

☐ Sole Proprietor/Individual

☐ Other

*Response required

5.6. Litigation*

Provide litigation history for any claims filed by your firm or against your firm related to the provision of

Services in the last five (5) years (or type "N/A").

*Response required

5.7. Changes to Agreement*

The City standard Maintenance Services Agreement contract is included as an attachment herein. The

Proposer shall identify any objections to and/or request changes to the standard contract language in this section of the proposal (or type "N/A"). If you are identifying changes here ALSO upload a copy of the redlined Language/Agreement with your Proposal. Changes requested may effect theCity's decision to enter into an Agreement.

*Response required

5.8. No Deviations from the RFP*

In submitting a proposal in response to this RFP, Proposer is certifying that it takes no exceptions to this

RFP including, but not limited to, the Agreement. If any exceptions are taken, such exceptions must be clearly noted here, and may be reason for rejection of the proposal. As such, Proposer is directed to carefully review the proposed Agreement and, in particular, the insurance and indemnification provisions therein (or type "N/A").

Maximum response length: 5000 characters

*Response required

5.9. Project Team Resumes*

Submit resumes of all key personnel/support staff that will produce work product for the Services.

Describe their qualifications, education, and professional licensing.

*Response required

5.10. List the Signatory(s) Authorized to Sign and Bind an Agreement.* (If two (2) signatures are required, include the following information for both signatories)

1. Full Name

2. Title

3. Physical Business Address

4. Email Address

5. Phone Number

Corporation (C-Corp): Requires two signatures from authorized officers— one from President or Vice

President, and the other from the Secretary or Treasurer.

An alternate signatory may be used if authorized by a Notarized Corporate Resolution or Article of

Authority.

LLC: Usually requires one signature from an authorized member or manager. For significant contracts

(e.g., over $50,000 for construction or over $25,000 for service agreements), additional approvals or signatures may be required.

Sole Proprietorship, Non-Profit, Single LLC: Only the one signature is necessary.

*Response required

5.11. Certification of Proposal: The undersigned hereby submits its proposal and, by doing so, agrees to furnish services in accordance with the Request for Proposal (RFP), and to be bound by the terms and conditions of the RFP.*

☐ Please confirm

*Response required

6. Selection Process

1. During the evaluation process, the City reserves the right, where it may serve the City's best interest, to request additional information or clarifications from Proposers, or to allow corrections of errors or omissions.

2. It is the City’s intent to select a Proposer best evidencing demonstrated competence and professional qualification to perform the Services. The City reserves the right to reject all proposals, select by proposal review only or interview as needed. Certain Proposers may be selected to make a brief presentation and oral interview after which a final selection will be made.

The successful Proposer will be selected on the basis of information provided in the RFP, in-person presentations, and the results of the City’s research and investigation. Upon selection of a

Proposer, the City will endeavor to negotiate a mutually agreeable Maintenance Services

Agreement with the selected Proposer. In the event that the City is unable to reach Agreement, the City will proceed, at its sole discretion, to negotiate with the next Proposer selected by the

City. The City reserves the right to contract for services in the manner that most benefits the City including awarding more than one contract if desired.

3. After negotiating a proposed Agreement that is fair and reasonable, City staff will make the final recommendation to the City Council concerning the proposed Agreement. The City Council has the final authority to approve or reject the Agreement.

7. Evaluation Criteria

The City will evaluate proposals based on the following criteria:

No. Evaluation Criteria Scoring Method Weight (Points)

1. Clarity and conformance of proposal to the

RFP

0-5 Points 10

(10% of Total)

2. Content of the proposal, including the work plan 0-5 Points 25

(25% of Total)

3. Proposer’s experience and performance 0-5 Points 35 (35% of Total)

4. Team members’ experience and performance 0-5 Points 10 (10% of Total)

5. Comments by references 0-5 Points 5 (5% of Total)

6. Fee proposal 0-5 Points 15 (15% of Total)

8. Submittal Requirements

8.1. General

It is strongly recommended that the Proposer submit proposals in the format identified in this RFP to allow the City to fully evaluate and compare the proposal. All requirements and questions in the RFP should be addressed and all requested data shall be supplied. The City reserves the right to request additional information which, in the City’s opinion, is necessary to assure that the Proposer’s competence, number of qualified employees, business organization, and financial resources are adequate to perform according to the Agreement.

8.2. Preparation

Proposals should be prepared in such a way as to provide a straightforward, concise delineation of capabilities to satisfy the requirements of this RFP. Responses should emphasize the Proposer’s demonstrated capability to perform the Services. Expensive bindings and promotional materials, etc., are not necessary or desired. However, technical literature that supports the approach to providing the

Services and work plan should be forwarded as part of the proposal. Emphasis should be concentrated on completeness, approach to the work and clarity of proposal.

8.3. Site Examination

Proposers may visit the City and its physical facilities to determine the local conditions which may in any way affect the performance of the work; familiarize themselves with all federal, state and local laws, ordinances, rules, regulations, and codes affecting the performance of the work; make such investigations, as it may deem necessary for performance of the Services at its proposal price within the terms of the

Agreement; and correlate its observations, investigations, and determinations with the requirements of the Agreement.

8.4. Authorization

The proposal shall be signed by an individual, partner, officer or officers authorized to execute legal documents on behalf of the Proposer.

8.5. Confidentiality of Proposal

Proposals submitted in response to this RFP shall be held confidential by City and shall not be subject to disclosure under the California Public Records Act (Cal. Government Code section 6250 et seq.) until after either City and the successful Proposer have completed negotiations and entered into an Agreement or

City has rejected all proposals. All correspondence with the City including responses to this RFP will become the exclusive property of the City and will become public records under the California Public

Records Act. The City will have no liability to the Proposer or other party as a result of any public disclosure of any proposal or the Agreement.

If a Proposer desires to exclude a portion of its proposal from disclosure under the California Public

Records Act, the Proposer must mark it as such and state the specific provision in the California Public

Records Act which provides the exemption as well as the factual basis for claiming the exemption. For example, if a Proposer submits trade secret information, the Proposer must plainly mark the information as “Trade Secret” and refer to the appropriate section of the California Public Records Act which provides the exemption as well as the factual basis for claiming the exemption. If a request is made for information marked “Confidential”, “Trade Secret” or “Proprietary” (“Proprietary Information”), the City will provide

Proposers who submitted the information with reasonable notice to seek protection from disclosure by a court of competent jurisdiction. Proposer shall have five (5) working days after receipt of such notice to give City written notice of Proposer's objection to the City's release of Proprietary Information. Proposer shall indemnify, defend and hold harmless the City, and its officers, directors, employees, and agents from and against all liability, loss, cost or expense (including attorney's fees) arising out of a legal action brought to compel the release of Proprietary Information.

Proposals which indiscriminately identify all or most of the proposal as exempt from disclosure without justification may be deemed unresponsive and disqualified from further participation in this RFP.

8.6. Submittal Instructions

The proposal must be received no later than 2:00 pm, on or before Thursday, March 5, 2026 through the

City’s electronic bidding system, OpenGov Procurement. It is solely the responsibility of Proposer to see that its proposal is properly submitted in #Content and Format of Proposal in proper form and prior to https://secure.procurenow.com/portal/cityofpalmdesert/projects/223710/document?section=2109241 the stated closing time. The City’s electronic bidding system will not accept late proposals. The City will only consider proposals that have transmitted successfully and have been sent an email with a time stamp from the City’s electronic bidding system indicating that the proposal was submitted successfully.

Proposers shall be solely responsible for informing themselves with respect to the proper utilization of the City’s electronic bidding system, ensuring the capability of their computer system to upload the required documents, and the stability of their internet service. Failure of the Proposer to successfully submit an electronic proposal shall be at the Proposer’s sole risk, and no relief will be given for late and/or improperly submitted proposals.

Proposers experiencing any technical difficulties with the proposal submission process may contact

OpenGov Procurement Support using the instant help chat function (located at the bottom right of the screen while on the website) during business hours, or by emailing support@procurenow.com. Neither the City nor OpenGov Procurement make any guarantee as to the timely availability of assistance or assurance that any given problem will be resolved by the proposal submission date and/or time.

9. General Conditions

9.1. Amendments to RFP

The City reserves the right to amend the RFP or issue to all Proposers addenda to answer questions for clarification.

9.2. Amendments to Proposals

Unless specifically requested by the City, no amendment, addendum or modification will be accepted after a proposal has been submitted to City. If a change to a proposal that has been submitted is desired, the submitted proposal must be withdrawn and the replacement proposal submitted prior to the deadline stated herein for receiving proposals.

9.3. Non-Responsive Proposals

A proposal may be considered non-responsive if conditional, incomplete, or if it contains alterations of form, additions not called for, or other irregularities that may constitute a material change to the proposal.

9.4. Costs for Preparing

The City will not compensate any Proposer for the cost of preparing any proposal, and all materials submitted with a proposal shall become the property of the City. The City will retain all proposals submitted and may use any idea in a proposal regardless of whether that proposal is selected.

9.5. Cancellation of RFP

City reserves the right to cancel this RFP at any time prior to contract award without obligation in any manner for proposal preparation, interview, fee negotiation or other marketing costs associated with this

RFP.

mailto:support@procurenow.com

9.6. Price Validity

Prices provided by Proposers in response to this RFP are valid for 90 days from the proposal due date. The

City intends to award the contract within this time but may request an extension from the Proposers to hold pricing, until negotiations are complete, and the contract is awarded.

9.7. No Commitment to Award

Issuance of this RFP and receipt of proposals does not commit the City to award a contract. City expressly reserves the right to postpone the proposal for its own convenience, to accept or reject any or all proposals received in response to this RFP, to negotiate with more than one Proposer concurrently, or to cancel all or part of this RFP.

9.8. Right to Negotiate and/or Reject Proposals

City reserves the right to negotiate any price or provision, task order or service, accept any part or all of any proposals, waive any irregularities, and to reject any and all, or parts of any and all proposals, whenever, in the sole opinion of City, such action shall serve its best interests and those of the tax-paying public. The Agreement, if any is awarded, will go to the Proposer whose proposal best meets City’s requirements.

9.9. Non-Discrimination

The City does not discriminate on the basis of race, color, national origin, religion, age, ancestry, medical condition, disability or gender in consideration for an award of contract.

The City's commitment to diversity and inclusion can be found here.

10. Protests

The procedures set forth in this section are mandatory and are the sole and exclusive remedy of a bidder, proposer or other vendor to dispute the award of a contract that the city solicits through a competitive process. A protest that does not comply with these procedures with these procedures may be summarily rejected and the person submitting the protest shall be deemed to have waived all rights to relief.

10.1. Protests of Solicitation Method

By submitting a bid, proposal or other application for a contract award, the bidder, proposer or other vendor shall be deemed to have waived all rights to challenge the city's method for procuring the contract or any discrepancy in the solicitation process or documents. Bidders, proposers, or vendors may submit bids, proposals or other applications under protest. Protests under this section shall be submitted in writing to the official designated to receive the bid, proposal or other application and shall contain a full summary of the factual and legal basis for the protest.

10.2. Waiver

Any person that: (1 ) did not directly submit a bid or proposal, (2) is not responsible or qualified to receive the contract, (3) failed to submit a responsive bid or proposal, (4) is not in line to receive the contract or is otherwise ineligible to receive the contract, (5) is otherwise not beneficially interested in the award, or

(6) fails to submit a timely protest shall be deemed to have waived the right to protest the award of the https://www.cityofpalmdesert.org/our-city/departments/city-manager/inclusion contract. Any protest deemed waived will be subject to summary rejection without further consideration and the person will have no right to any relief.

10.3. Protests of Award

A bidder, proposer or other vendor applying for a city contract through a competitive process may submit a written protest of the award of the contract. The protest shall identify and explain the factual and legal grounds for the protest. Any grounds not raised in the written protest are deemed waived by the protesting bidder.

10.4. Timing of Protest of Award

Protests shall be submitted in writing to the official designated to receive the bid, proposal or other application within the following times:

1. If of another bidder, within five (5) calendar days after the bid opening date.

2. If the City of Palm Desert makes a recommendation to the City Council/Housing Authority to award a proposal or other application, then within five (5) calendar days following the issuance of the recommendation and prior to the date of the award.

3. If in response to a notice of intent to reject a bid, proposal or other application, then within five

(5) calendar days following the issuance of the notice of intent.

10.5. Protest Review and Response

If the protest is timely and complies with the above requirements, the City of Palm Desert shall review the protest, any response from the challenged bidder, proposer or other vendor, and all other relevant information. The City of Palm Desert will provide a written decision to the protester in a reasonable amount of time. If the protest is in response to a recommendation of award to the City of Palm Desert then the protest will be considered concurrently with the award of the contract, and the approval authority's action is final.

10.6. Conflicts

The protest procedures contained in this section shall not apply if a particular solicitation contains a different protest procedure. This section does not limit or eliminate a claimant's obligations under the

Government Claims Act, Government Code Section 900 et seq.

11. Pricing Proposal

DESIGN & ADMINISTRATIVE SERVICES

Line Item Description Unit of Measure Unit Cost

1 Project Manager/Sign Design Consultant Hourly Rate

2 Graphic Designer (Layouts & Renderings) Hourly Rate

Line Item Description Unit of Measure Unit Cost

3 Permit Preparation & Plan Submittals Hourly Rate

4 Project Administration & Coordination Hourly Rate

INSTALLATION & MAINTENANCE SERVICES

1 Sign Installer - Level 1 Hourly Rate

2 Sign Installer - Level 2 Hourly Rate

3 Lead Installer/Foreman Hourly Rate

4 Maintenance & Repair Technician Hourly Rate

5 Inspection & Condition Assessment Technician Hourly Rate

6 Electrical Sign Technician (Licensed) - Minimum Service

Call: Two (2) hours per technician.

Hourly Rate

SPECIALIZED EQUIPMENT & CREWS

1 Two-Person Installation Crew Hourly Rate

2 Bucket Truck (Operator Included) Hourly Rate

3 Crane /Heavy Lift Services *Crane services subject to

City approval and third-party availability. Third-party charges billed at cost.

Hourly Rate

AFTER-HOURS & EMERGENCY SERVICES

1 Weekdays after 5:00 PM Rate Adjustment

2 Weekends & City Holidays Rate Adjustment

3 Emergency/Same-Day Response Rate Adjustment

File details come from the government source that posted it. Updated .