Ombudsman.docx
DOCX document 23 KB Posted
- Attached to
- Hangar and Roll Up Door Maintenance Federal contract opportunity
- Solicitation number
- FA488726Q0021
About this file
This is an Ombudsman guidance document for the FA488726Q0021 solicitation, which outlines the process for offerors and potential offerors to address concerns related to this Air Force acquisition. An ombudsman, Lt. Col Barbara Divine (Director of Staff, AFICC/KT), has been appointed to hear and facilitate resolution of concerns while maintaining strict confidentiality upon request. The ombudsman does not participate in proposal evaluation, source selection, or protest adjudication, and has no authority to render binding decisions on the agency.
The document establishes a tiered resolution process requiring interested parties to first address concerns directly with the contracting officer before escalating to the ombudsman at JBSA Randolph, Texas (210-652-7822, barbara.divine@us.af.mil). Unresolved concerns may then be elevated to the Department of the Air Force ombudsman at the Associate Deputy Assistant Secretary (ADAS) (Contracting) level in Washington, D.C. The ombudsman cannot be contacted for solicitation copies, offer due dates, or technical clarifications, which must be directed to the contracting officer. This process does not alter timelines for bid protests, GAO appeals, debriefing requests, or other formal proceedings.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Solicitation Amendment FA488726Q00210002 SF 30.pdf | ||
| Hangar and Roll Up PWS updated 15 June 2026.pdf | ||
| Solicitation Amendment FA488726Q00210001 SF 30.pdf | ||
| FY26 PWS Hangar roll up sliding doors dock levelers 11 June 2026.pdf | ||
| Bid Schedule updated 11 Jun 2026.xlsx | XLSX spreadsheet | |
| RFI Response - Average Parts Per Year.pdf | ||
| 10 Apr 2026 Bid Schedule.xlsx | XLSX spreadsheet | |
| Antiterrorism Pamphlet .pdf | ||
| Hangar and Roll Up Door PWS dated 30 Apr 2026.pdf | ||
| Appendix A - Workload Data.pdf | ||
| 10 Apr 2026 Bid Schedule.xlsx | XLSX spreadsheet | |
| Solicitation - FA488726Q0021.pdf | ||
| Wage Determination dated 29 Apr 2026.pdf | ||
| Contractor Access to Department of Air Force Installations .pdf | ||
| Appendix D - Environmental Guide.pdf | ||
| Appendix B - Base Map.pdf | ||
| Appendix C - PM Checklist .pdf |
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Text version
Ombudsman
1. An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.
2. Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).
3. If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Lt. Col Barbara Divine, Director of Staff, AFICC/KT, 2035 First Street West, JBSA Randolph TX 78150-4304, telephone 210-652-7822, barbara.divine@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/FLDCOM/DRU ombudsman level, may be brought by the interested party for further consideration to the Department of the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.
4. The ombudsman has no authority to render a decision that binds the agency.
5. Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.
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