RFI-IWMS questions 6.12.2025.docx
DOCX document 17 KB Posted
- Solicitation number
- OCOSSN04252025
- Issued by
-
Architect of the Capitol
About this file
This document is a Request for Information (RFI) detailing user access requirements for an Integrated Workplace Management System (IWMS) for the Architect of the Capitol (AOC). The RFI provides a breakdown of anticipated system users across different roles: 1,300 field agents performing on-site work, 200 dispatchers managing work assignments, 200 service desk agents handling help desk functions, 15 power users managing change management, and 100 asset managers. Additionally, the system is expected to support over 3,800 end-users who will consume organizational services.
The related federal contract opportunity is a pre-solicitation for IWMS software, with solicitation number OCOSSN04252025. The sources sought notice indicates that this is a preliminary information-gathering stage, not an official solicitation or request for quote. The document suggests the AOC is seeking an enterprise-level license that includes desktop and mobile device access, with a comprehensive service request portal accessible to all employees and tenants without user limitations.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Sources Sought Notice _ 4.docx | DOCX document | |
| Sources Sought Notice _ 3.docx | DOCX document | |
| Response to questions.pdf | ||
| Sources Sought Notice _ 2.docx | DOCX document | |
| IWMS SOW 2.docx | DOCX document | |
| Sources Sought Notice _ a.docx | DOCX document | |
| IWMS SOW.docx | DOCX document | |
| Sources Sought Notice (SSN) IWMS.docx | DOCX document |
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Text version
Additional AOC IWMS RFI Questions (dated 6/12):
Please note that responses below:
For license cost, please consider the Enterprise License, including for mobile devices Our current Operations software users are 1,300 with access to the desktop and mobile devices CMMS system, and the Service Request Portal is accessible for all employees and tenants with no limits
1. # of Field Agents - People not at a desk, out doing the work on the grounds of the Capitol. We think of these people as “Field Agents”.
1,300 users
1. # of dispatchers – These are people taking calls and dispatching Field Agents to do work.
200 users
1. # of service desk agents – These are the people working on a help desk of some type. Please include IT and NON-IT “Help Desk” staff.
200 users non-IT
1. # of people making/coordinating changes in a Change Management module of the tool.
15 power users
1. # of people who AOC considers “Asset Managers” of any type.
100 users.
1. # of total end-users that are not involved in Service Delivery. These are the people we commonly refer to as “end users” who consume the services the organization provides them in support of their work at AOC.
3,800 and up
File details come from the government source that posted it. Updated .