OCE Coaching Services Draft SOW.pdf

Statement of Work- Organizational Transformation Leadership Assessment & Coaching

Office of the Chief Engineer

Organizational Transformation Leadership Assessment & Coaching

Statement of Work (SOW)

Architect of the Capitol (AOC)

Office of the Chief Engineer

May 30, 2025

Statement of Work – OCE Organizational Transformation Leadership Assessment & Coaching

TABLE OF CONTENTS

C.1 PROJECT TITLE

C.2 BACKGROUND

C.3 SCOPE OF WORK

C.4 APPLICABLE POLICIES AND STANDARDS

C.5 TASKS

C.6 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) / QUALITY CONTROL PLAN (QCP)...5

C.7 GOVERNMENT FURNISHED EQUIPMENT / PROPERTY (GFE/GFP)

C.8 CONTRACT TYPE

C.9 PERIOD OF PERFORMANCE

C.10 PLACE OF PERFORMANCE / HOURS OF OPERATIONS

C.11 TELEWORK

C.12 OTHER DIRECT COSTS (ODC)

C.13 TRAVEL

C.14 KEY PERSONNEL

C.15 SUBSTITUTION OF KEY PERSONNEL

C.16 PERSONAL SERVICES

C.17 INVOICING

C.18 SECURITY

C.19 SAFETY

C.20 ENERGY EFFICIENCY / COMPLIANCE

C.21 SUSTAINABILITY

C.22 POINTS OF CONTACT

C.1 PROJECT TITLE

Organizational Transformation Leadership Assessment & Professional Skills Coaching

C.2 BACKGROUND

Established as a permanent office in 1876, the Architect of the Capitol is provided permanent authority for the care and maintenance of the United States Capitol based on Section 1811 of Title 2 of the United States Code. The Architect is responsible for the maintenance, operation, development, and preservation of more than 18.4 million square feet of buildings and more than 570 acres of land throughout the Capitol complex. This includes the U.S. Capitol, House and Senate office buildings, the U.S. Capitol Visitor Center, the Library of Congress, the Supreme Court of the United States, the U.S. Botanic Garden, the Capitol Power Plant, and other off-site facilities. The Architect also provides professional expertise with regard to the preservation of architectural and artistic elements entrusted to their care and provides recommendations concerning design, construction and maintenance of the facilities and grounds.

The work of the Architect is supported by the Architect of the Capitol (AOC) agency, whose mission is to serve Congress and the Supreme Court, preserve America’s Capitol, and inspire memorable experiences. As an organization, there are four offices that directly report to the Architect: General Counsel, Safety and Code Compliance, Chief of Staff and Legislative and Public Affairs. Furthermore, the work of the AOC is broken into five organizations: Office of the Chief of Operations, Office of the Chief Administrative Officer, Office of the Chief Financial Officer, Office of the Chief Security Officer, and the Office of the Chief Engineer.

The mission of the Office of the Chief Engineer (OCE) is to provide consolidated services to all jurisdictions across the AOC for the safe and efficient delivery of project planning, design, construction, and maintenance of critical infrastructure to provide Awe-Inspiring Facilities for our AOC customers. OCE recently underwent a cultural and organizational transformation to realign operational functions and streamline management to a more collaborative, matrixed organization.

This transformation presents an opportunity for OCE to focus on succession planning, leadership development, and sustaining a culture of change and growth in support of the matrixed organization.

C.3 SCOPE OF WORK

In support of OCE’s transformational goals this effort will provide services to enhance the skills and increase tools for the leadership team as they adjust to the new process and operations of a matrixed organization. In addition, this effort will help develop skills for the next generation of leaders as part of OCE’s succession planning.

C.4 APPLICABLE POLICIES AND STANDARDS

The contractor shall not deviate from the Communications Standards and Guidelines without express written approval from the Contracting Officer. Comments and recommendations can be made regarding the remaining documents.

The following list of documents will be made available:

• Communications Standards and Guidelines;

• AOC Order 752-2, Standards of Conduct;

C.5 TASKS

OCE seeks to accomplish two primary goals:

C.5.1. Leadership Assessments

Complete leadership assessments for supervisors and personnel in key positions within OCE to provide tailored and customized professional coaching. The offeror shall plan for between 35 and 45 individaul assessments.

The offeror shall propose up to three different leadership assessment tools and describe the differences and or any benefits/drawbacks to the use of each tool. The offeror shall also provide an overview of the personal debrief plans for the individual and any group sessions that may be applicable.

C.5.2 Tailored Coaching

Provide tailored coaching for each individual that completed a leadership assessment:

a. Coach(es) shall have a doctorate or other professional degree and a minimum of 5 years of experience, certification from a professional coaching certifications body and/or five years’ experience in coaching in the public/private sector; and have experience and certification conducting 360 leadership assessments. Furthermore, coaches shall have demonstrated experience with assessments relating to emotional intelligence, change management, work-style conflict and team building.

b. It is anticipated that each individual that completes the assessment will received between 8 to 10 hours of individual coaching to aide in supporting the individual to develop new habits and skills for the betterment of the organization.

C.5.3 OPTION: At times OCE leadership has identified individuals, or been asked to provide assistance to individuals that would benefit from coaching as it related to a particular skill or scenario. This option would provide between 6 and 8 hours of additional individual coaching services for individuals nominated to focus on a particular element. This option is not required to include an assessment but may do so at the individaul and coach request.

C.5.4 OPTION: Provide additional assessments and coaching support for an additional cohort.

OCE anticipates it may be beneficial to the organization to identify additional individuals who are interested in this type of professional growth and would identify an additional 12 individuals to receive the assessment, 2- 1.5 hour group sesssions and 4 individual coaching hours per individual.

C.6 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) / QUALITY CONTROL

PLAN (QCP)

This section is intentionally omitted.

C.7 GOVERNMENT FURNISHED EQUIPMENT / PROPERTY (GFE/GFP)

It is anticipated that no Government Furnished Equipment or Property will need to be required to support this effort.

C.8 CONTRACT TYPE

The contract type for this requirement is anticipated to be a Firm-Fixed Price (FFP) except for Option C.5.3 that shall be billed hourly. This is a firm-fixed-price contract that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. The contractor has full responsibility for all costs and resulting profit or loss.

C.9 PERIOD OF PERFORMANCE

The period of performance of this requirement for C.5.1 and C5.2 is anticipated to span from August 1, 2025 through January 31, 2026. The notice to proceed for Option C.5.3 may fall from September 1, 2025 through April 30, 2026. Should the option be selected, the contractor will be provided written notice and be available within fourteen (14) days. The CO and COR may allow for an additional fourteen (14) days should the contractor provide sufficient justification that they require an extension to begin to provide additional services.

C.10 PLACE OF PERFORMANCE / HOURS OF OPERATIONS

Key Personnel under this scope shall determine where best the work should be conducted. The Office of the Chief Engineer is housed primarily in the Ford House Office Building in Southwest, Washington D.C. The Office does have a preference for in person facilitated and supported group sessions and is able to provide space to support this preference.

C.11 TELEWORK

The government will not provide any GFE for teleworking purposes. The contractor is capable, if authorized, of teleworking by logging onto the AOC website at telework.aoc.gov using their personal or company-issued computer. Key personnel are expected to be on site episodically at the discretion and direction of the CO or COR.

In the event of unforeseen issues or adverse weather conditions, the CO or COR may authorize episodic telework. Additionally, if special accommodations are necessary, episodic telework may be authorized.

The contractor’s supervisor shall be responsible for overseeing the work performed under the telework agreement. If a telework agreement is abused, the government has the right to discontinue the telework agreement with a contractor.

C.12 OTHER DIRECT COSTS (ODC)

The contractor will not be required to buy supplies or other materials for this scope of work. Should other direct costs arise, those may be considered on a case-by-case basis and will require written approval from both the CO and COR.

C.13 TRAVEL

Travel is not authorized under this requirement. The contractor will not be reimbursed for travel and per diem within a 50-mile radius of the worksite where a contractor has an office. No costs for transportation, lodging, meals, or incidental expenses incurred by the contractor are authorized nor shall the contractor be reimbursed for travel under this requirement.

C.14 KEY PERSONNEL

C.14.1 Coach(es)

Coach(es) shall have a doctorate or other professional degree and a minimum of 5 years of experience, certification from a professional coaching certifications body and/or five years’ experience in coaching in the public/private sector; and have experience and certification conducting 360 leadership assessments. As well coaches, shall have experience with assessments relating to emotional intelligence, change style conflict and teamwork. The contractor shall provide a biography for each Coach that incorporates:

o Name o Location o Degrees o Institution that provided Coaching Training o Coaching Certification and Level o Coaching experience (Years and highest grade/ranks coached) o Assessment Certifications o Areas of specialization and expertise o Other work expereinces relevant to being a coach

C.15 SUBSTITUTION OF KEY PERSONNEL

Should the contractor wish to substitute project personnel, the substitution shall have a similar or greater level of background and skillset to the primary personnel and shall only be accepted under written agreement amongst the Government and contractor.

Due to the nature and scope of the work, the AOC retains all options, abilities, and rights to ask for a substitution of staff at any time, for any reason, at the sole discretion of the AOC. A request to substitute staff will be made in writing and the personnel to be replaced shall be offboarded from the project within five (5) days and new personnel shall be replaced within the same period to ensure a continuity of service and adherence to the timeline.

C.16 PERSONAL SERVICES

This is not a personal services contract.

C.17 INVOICING

The contractor shall follow the invoicing instructions outlined in clause AOC52.232-1 when submitting invoices in equal installments. The AOC will approve or reject an invoice within 30 days.

C.18 SECURITY

Contractor employees who are on-site or need access to information technology division systems shall submit an E-Verify form and a United States Capitol Police background check form (CP-491) prior to the performance of work. Contractor employees shall also complete a contractor badging request form when required. All contractors working on site shall be required to wear an identification badge at all times. On site work may be interrupted because of Congressional events or U. S. Capitol Police requirements. All work to be performed is subject to government interruptions.

The AOC does not follow certain exceptions as described in the E-Verify federal contractor rule.

Contractors are required to use E-Verify to verify that all employees working on AOC contracts are authorized to work in the United States.

C.19 SAFETY

The contractor shall comply with all AOC safety policies and shall require all employees to wear appropriate clothing apparel for the assigned tasks.

C.20 ENERGY EFFICIENCY / COMPLIANCE

There are no specific energy efficiency requirements under this requirement. The contractor shall minimize energy use while on a government site.

C.21 SUSTAINABILITY

There are no specific sustainability considerations or concerns under this requirement.

C.22 POINTS OF CONTACT

Contracting Officer

TBD at time of award

Contracting Specialist

Contracting Officer Representative