NTC_PACKAGE_9_-_CONCEPT_DESCRIPTIONS.pdf

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Attached to
North Terminal Complex (NTC) - Concessions Package 9
Solicitation number
25-322-RFP
Issued by
Orange County, Orlando City, Florida

About this file

This concept description document, issued by the Greater Orlando Aviation Authority (GOAA), outlines specifications for Package 9 Food Service Concession Opportunities at Orlando International Airport, comprising approximately 22,564 square feet of leasable space in Airside 4 and the Landside Terminal. The solicitation includes seven distinct food service concepts: a casual dining Italian restaurant (5,070 sq. ft.), gourmet coffee shop (2,034 sq. ft.), quick service healthy restaurant (1,215 sq. ft.), food court chicken concept (1,265 sq. ft.), food court open concept cuisine (1,616 sq. ft.), food court smoothie bowl (566 sq. ft.), food court bagel/deli (1,502 sq. ft.), and shared food court seating and queuing area (9,296 sq. ft.). The mandatory pre-proposal meeting is scheduled for February 7, 2025, with proposals due May 2, 2025. The contract term spans 10 years with a target opening date of June 2026.

All food service locations must comply with mandatory sustainability requirements, including 100 percent compostable serviceware, elimination of single-use plastics, and prohibition of gum and popcorn sales. Proposers must provide menu offerings addressing all day parts with high-quality selections at competitive pricing, including meaningful dietary accommodations (vegetarian, vegan, gluten-free, and dairy-free options), contactless ordering and payment capabilities, and dedicated grab-and-go services. The minimum annual concession fee is $2,670,000, with minimum initial improvement investments of $600 per square foot for food service, $200 per square foot for seating, and $500 per square foot for retail, plus a 15 percent mid-term investment requirement. The GOAA has established a 25 percent Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation goal, and proposers must submit percentage-of-gross-receipts rates (minimum 10 percent for food and non-alcoholic beverages, with separate rates for alcoholic beverages). Voluntary specifications encourage incorporation of organic, locally-sourced, fairly-traded, and humanely-sourced products. Theme park merchandise sales are prohibited except in designated airside locations and limited to five percent of retail space.

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Orlando International Airport

Concept Descriptions – Phase 2 Solicitations

Package 9

Required Specifications

All food service locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

• Menu items addressing all day parts (including breakfast, lunch, and dinner)

• All food products should be available “to go” in convenient and compostable packaging

• Menu offerings shall be of high quality and offer good value to the customers

• Portion sizes should be reflective of price and consistent with similar off-Airport locations

• Menus should include selections specifically oriented to and priced for children

• Menus must include items to address dietary restrictions in a meaningful way, which must include gluten-free and vegetarian options at a minimum, and should include vegan options

• A majority of the menu selections should be able to be prepared in a short amount of time to accommodate the traveling passengers. Preparing and packing food items in advance, other than grab and go menu items, however, is discouraged

• Contactless ordering and payment options, including the implementation of technology to offer non-printed/paperless receipts

• Compostable food service ware and consumer-facing packaging, including but not limited to utensils, straws, and to-go containers

• All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

The Greater Orlando Aviation Authority is committed to the City’s sustainability goals to enhance quality of life and wellbeing, generate diverse economic growth, and create equitable access to resources and services for the entire Orlando community and visitors to the Orlando International Airport. In this effort, non-compostable, single-use serviceware, including plastic bags, plastic straws, and polystyrene (Styrofoam) items are prohibited. All single-use serviceware, including but not limited to bags, utensils, to-go containers, straws, and cups must be 100 percent compostable.

Voluntary Specifications

Proposers are encouraged to incorporate the following voluntary food service elements into their operations to the greatest extent possible:

• Organic agricultural products from the Florida region

• Organic or all-natural meat from animals treated humanely and without added hormones or antibiotics

• rBST-free cheese, milk, yogurt, and butter

• Cage-free, antibiotic-free eggs

• Sustainable seafood

• Fairly traded organic coffee

• Products free of hydrogenated oils

• Products free of artificial colors, flavors, and additives

• Un-bleached paper products

• Compostable, bio-resin bottles, paper boxes, or aluminum cans for bottled water

• Low or non-phosphate detergents

• Agricultural products that have not been genetically modified.

Proposers should consider the Authority’s desire for meaningful locally, regionally, and nationally recognized brands in the purchase of food service and retail products and supplies.

Restrictions

In addition to the non-permitted items in each unit, please note the following restrictions:

• Gum and popcorn may not be sold or offered in any concession.

• Landside retail stores may not sell theme park merchandise. Theme park merchandise may be sold in airside newsstands or news and gift stores over 500 square feet. Theme park merchandise must be limited to not more than five percent of the store area (for news and gift stores, the five percent should be counted against the newsstand portion of the store). No theme park merchandise may be sold in gift shops or the gift shop portion of news and gift stores.

Concept and Package Descriptions

The following concept descriptions include the minimum requirements that a successful Proposer must provide in each location.

The concession opportunities being offered through this RFP are for Package 9 Food Service

Concession Opportunities.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this

RFP. Deviations from these concepts will not be accepted. Proposers should consider the

Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location. Proposers should acknowledge the Florida State liquor laws and confirm that the proposed concepts and menus comply with those laws.

Package 9 Food Service Concession Opportunities

The concessions included in Package 9 are located in Airside 4 and the Landside Terminal. There are approximately 22,564 square feet of leasable food service space included in this opportunity.

Package 9

Lease Term: 10 years

Target Opening Date: June 2026

Minimum Annual Concession Fee: $2,670,000

Minimum Initial Improvement Investment:

Food Service: $600 per sq. ft.

Seating: $200 per sq. ft.

Retail $500 per sq. ft.

Minimum Mid-Term Investment: 15 percent of Actual Investment in Original Improvements

ACDBE Participation Goal: 25.0 percent

Unit Airport

Zone Sq. Ft. Concept Description

AS4-F-1 AS4 5,070

Casual Dining. Local or regional brand Italian casual dining restaurant offering an attractive and contemporary dining environment and menu. Menu should include a variety of Italian appetizers, entrees, side dishes, and desserts. Menu should include a variety of meaningful dietary-friendly options, catering to vegetarian, vegan, and gluten free diets, among others. A full-service bar must be included, offering craft cocktails, beer, and an ample selection of quality wines. Seating should be maximized within the lease lines. In addition to table service, the restaurant must have a dedicated take-out counter for quick order and pick-up of food and beverages.

Non-Permitted Items: vending machines; popcorn; gum; any merchandise not associated with the brand

AS4-F-8 AS4 2,034

Gourmet Coffee. National brand gourmet coffee concept offering freshly-brewed, hot and cold coffee and tea beverages.

A selection of pre-packaged snacks, sandwiches, salads, branded yogurts, fruit, and baked goods must also be offered. There should be expedited service in the morning with items such as breakfast sandwiches, bagels, oatmeal, fruit, baked goods, and branded yogurt. A variety of dairy free milk options and vegetarian, vegan, and gluten free food should be offered.

Queuing must be accommodated within the lease lines.

Non-Permitted Items: alcoholic beverages; vending machines; popcorn;

gum; any merchandise not associated with the brand

AS4-F-9 AS4 1,215

Quick Service – Healthy. Local, regional, or national brand quick service restaurant specializing in freshly-prepared healthy food options, including smoothies, acai bowls, healthy wraps, fruit, and juices. Most food choices should address a variety of dietary needs, including vegetarian, vegan, dairy free, and gluten free. Restaurant should offer healthy side dishes or snacks and cold canned and bottled beverages, including juice and water.

Queuing area should be included within the lease line.

LSC-F-3 Landside 1,265

Food Court – Chicken. National brand quick service concept specializing in freshly-prepared chicken sandwiches. Restaurant should offer side dishes, including fries; desserts; and a variety of non-alcoholic beverages, including soft drinks and milkshakes.

Menu options should be included to meaningfully address a variety of dietary needs.

LSC-F-4 Landside 1,616

Food Court – Open Concept. National brand quick service concept offering a specific cuisine, such as Mexican or

Mediterranean food. Restaurant should offer a variety of made-to-order entrees, sides, desserts, and non-alcoholic beverages.

Non-Permitted Items: Asian cuisine, quick service chicken, deli food, quick service burger, pizza, alcoholic beverages; vending machines;

popcorn; gum; any merchandise not associated with the brand

LSC-F-7 Landside 566

Food Court – Smoothie Bowl. Regional or National brand quick service concept specializing in healthy smoothie and acai bowls. Most food choices should address a variety of dietary needs, including vegetarian, vegan, dairy free, and gluten free.

Restaurant should also offer smoothies and a variety of non-alcoholic beverages, including water and fresh juices.

LSC-F-8 Landside 1,502

Food Court – Bagel / Deli. National brand quick service deli concept offering sandwiches and bagels. Breakfast sandwiches, bagels, coffee, and other breakfast items, such as oatmeal, fruit, and branded yogurt should be offered in the morning. Menu items must be included that meaningfully address dietary needs, including vegetarian, vegan, and gluten free.

LSC-F-9 Landside 9,296

Food Court – Seating and Queuing. A variety of seating options should be provided, including two-top, four-top, and counter seating. Most seating should include charging outlets.

All seating and queuing must be accommodated within the food court lease lines.

Concessionaire will be required to work with the other landside food court concessionaires and the Authority to design, build, fund, and maintain the shared common food court seating area. Concessionaire will not incur a cost of more than $200 per square foot on the food court seating area.

Non-Permitted Items: alcoholic beverages; vending machines

File details come from the government source that posted it. Updated .