NTC_PACKAGE_7_CONCESSIONS_-_CONCEPT_DESCRIPTIONS.pdf

Orlando International Airport NTC Package 7 Concessions Concept Descriptions

Required Specifications

All food service locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

• Menu items addressing all day parts (including breakfast, lunch, and dinner)

• All food products should be available “to go” in convenient and compostable packaging

• Menu offerings shall be of high quality and offer good value to the customers

• Portion sizes should be reflective of price and consistent with similar off-Airport locations

• Menus should include selections specifically oriented to and priced for children

• Menus should include items to address dietary restrictions in a meaningful way, which must include gluten-free, vegetarian, and vegan options at a minimum

• A majority of the menu selections should be able to be prepared in a short amount of time to accommodate the traveling passengers. Preparing and packing food items in advance, other than grab and go menu items, however, is discouraged

• Contactless ordering and payment options, including the implementation of technology to offer non-printed/paperless receipts

• Compostable food service ware and consumer-facing packaging, including but not limited to utensils, straws, and to-go containers

• All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

The Greater Orlando Aviation Authority is committed to the City’s sustainability goals to enhance quality of life and wellbeing, generate diverse economic growth, and create equitable access to resources and services for the entire Orlando community and visitors to the Orlando International Airport. In this effort, non-compostable, single-use serviceware, including plastic bags, plastic straws, and polystyrene (Styrofoam) items are prohibited. All single-use serviceware, including but not limited to bags, utensils, to-go containers, straws, and cups must be 100 percent compostable.

Voluntary Specifications

Proposers are encouraged to incorporate the following voluntary food service elements into their operations to the greatest extent possible:

• Organic agricultural products from the Florida region

• Organic or all-natural meat from animals treated humanely and without added hormones or antibiotics

• rBST-free cheese, milk, yogurt, and butter

• Cage-free, antibiotic-free eggs

• Sustainable seafood

• Fairly traded organic coffee

• Products free of hydrogenated oils

• Products free of artificial colors, flavors, and additives

• Un-bleached paper products

• Compostable, bio-resin bottles, paper boxes, or aluminum cans for bottled water

• Low or non-phosphate detergents

• Agricultural products that have not been genetically modified.

Proposers should consider the Authority’s desire for meaningful locally, regionally, and nationally recognized brands in the purchase of food service and retail products and supplies.

Restrictions

In addition to the non-permitted items in each unit, please note the following restrictions:

• Gum and popcorn may not be sold or offered in any concession.

Concept and Package Descriptions

The following concept descriptions include the minimum requirements that a successful Proposer must provide in each location.

The concession opportunities being offered through this RFP are for NTC Package 7 Concessions.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this RFP. Deviations from these concepts will not be accepted. Proposers should consider the Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location. Proposers should acknowledge the Florida State liquor laws and confirm that the proposed concepts and menus comply with those laws.

NTC Package 7 Concession Opportunities The concessions included in NTC Package 7 are located in Airside 1 and Landside. There are approximately 14,332 square feet of leasable food service space included in this opportunity.

NTC Package 7 Concessions Lease Term: 10 years Minimum Annual Concession Fee: $1,950,000 ACDBE Participation Goal: 25.0 percent

Unit Airport Zone Sq. Ft. Concept Description

AS1-F-3 AS1 5,703

Casual Dining Restaurant. Local, regional, or national brand casual dining restaurant offering an enticing and contemporary dining environment and menu. Menu should include a variety of appetizers, entrees, side dishes, and desserts. A full-service bar must be included, offering craft cocktails, locally-brewed beers, and an ample selection of quality wines. Seating should be maximized within the lease lines. In addition to table service, the restaurant must have a convenient takeaway area for passengers to efficiently order and pick up food for later consumption.

Non-Permitted Items: vending machines; popcorn; gum; any merchandise not associated with the brand

AS1-F-2 AS1 1,703

Gourmet Coffee. National brand gourmet coffee concept offering freshly-brewed, hot and cold coffee and tea beverages.

A selection of pre-packaged snacks, sandwiches, salads, branded yogurts, fruit, and baked goods must also be offered. There should be expedited breakfast service in the morning with items such as breakfast sandwiches, bagels, oatmeal, fruit, baked goods, and branded yogurt. All queuing must be accommodated within the lease lines. A limited seating area or counter may be included within the lease lines.

Non-Permitted Items: alcoholic beverages; any merchandise not associated with the brand; popcorn; gum; vending machines

LSC-F-5

(west) Landside 1,026

Quick Service – National Brand Open Concept.

National brand quick service concept offering a specific cuisine, such as Asian, Mexican, or Mediterranean food. The following types of food should not be proposed: chicken, fast pizza, burger, and bagel/deli. Restaurant should offer a variety of made-to-order entrees, sides, desserts, and non-alcoholic beverages.

Non-Permitted Items: alcoholic beverages; popcorn; gum; any merchandise not associated with the brand; vending machines.

LSC-F-6

(west) Landside 1,437

Quick Service – Fast Pizza. National brand quick service concept specializing in customizable, individual fast pizzas.

Made-to-order pizzas should be received by customers within eight minutes or less of ordering. A variety of side dishes, desserts, and non-alcoholic beverages should also be offered.

Non-Permitted Items: alcoholic beverages; popcorn; gum; any merchandise not associated with the brand; vending machines.

LSC-F-9a (west) Landside 4,463

Common Food Court Seating/Queuing. A variety of seating options should be provided, including two-top, four-top, and counter seating. Seating options for children must be included. Most seating should include charging outlets. All seating and queuing must be accommodated within the food court lease lines.

Concessionaire will be required to work with the other two landside food court concessionaires to design, build, fund, and maintain the shared common food court seating area.

Non-Permitted Items: vending machines; popcorn; gum; paid charging stations.