NTC_PACKAGE_1_CONCESSIONS_-_CONCEPT_DESCRIPTIONS.docx

Orlando International Airport NTC Package 1 Concessions Concept Descriptions Required Specifications All food service locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

· Menu items addressing all day parts (including breakfast, lunch, and dinner)

· All food products should be available “to go” in convenient and compostable packaging

· Menu offerings shall be of high quality and offer good value to the customers

· Portion sizes should be reflective of price and consistent with similar off-Airport locations

· Menus should include selections specifically oriented to and priced for children

· Menus should include items to address dietary restrictions in a meaningful way, which must include gluten-free, vegetarian, and vegan options at a minimum

· A majority of the menu selections should be able to be prepared in a short amount of time to accommodate the traveling passengers. Preparing and packing food items in advance, other than grab and go menu items, however, is discouraged

· Contactless ordering and payment options, including the implementation of technology to offer non-printed/paperless receipts

· Compostable food service ware and consumer-facing packaging, including but not limited to utensils, straws, and to-go containers

· All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

All retail locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

· Contactless payment options, including the implementation of technology to offer non-printed/paperless receipts

· High quality product offerings

· Good product value to customers

· Compostable consumer-facing packaging (pre-packaged items are excluded from this requirement, but Concessionaires should make a good faith effort to source sustainable products in environmentally-friendly packaging)

· All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

The Greater Orlando Aviation Authority is committed to the City’s sustainability goals to enhance quality of life and wellbeing, generate diverse economic growth, and create equitable access to resources and services for the entire Orlando community and visitors to the Orlando International Airport. In this effort, non-compostable, single-use serviceware, including plastic bags, plastic straws, and polystyrene (Styrofoam) items are prohibited. All single-use serviceware, including but not limited to bags, utensils, to-go containers, straws, and cups must be 100 percent compostable.

Voluntary Specifications Proposers are encouraged to incorporate the following voluntary food service elements into their operations to the greatest extent possible:

· Organic agricultural products from the Florida region

· Organic or all-natural meat from animals treated humanely and without added hormones or antibiotics

· rBST-free cheese, milk, yogurt, and butter

· Cage-free, antibiotic-free eggs

· Sustainable seafood

· Fairly traded organic coffee

· Products free of hydrogenated oils

· Products free of artificial colors, flavors, and additives

· Un-bleached paper products

· Compostable, bio-resin bottles, paper boxes, or aluminum cans for bottled water

· Low or non-phosphate detergents

· Agricultural products that have not been genetically modified.

Proposers should consider the Authority’s desire for meaningful locally, regionally, and nationally recognized brands in the purchase of food service and retail products and supplies.

Restrictions In addition to the non-permitted items in each unit, please note the following restrictions:

· Gum and popcorn may not be sold or offered in any concession.

· Landside retail stores may not sell theme park merchandise. Theme park merchandise may be sold in airside newsstands or news and gift stores over 500 square feet. Theme park merchandise must be limited to not more than five percent of the store area (for news and gift stores, the five percent should be counted against the newsstand portion of the store). No theme park merchandise may be sold in gift shops or the gift shop portion of news and gift stores.

Concept and Package Descriptions The following concept descriptions include the minimum requirements that a successful Proposer must provide in each location.

The concession opportunities being offered through this RFP are for NTC Package 1 Concessions.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this RFP. Deviations from these concepts will not be accepted. Proposers should consider the Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location. Proposers should acknowledge the Florida State liquor laws and confirm that the proposed concepts and menus comply with those laws.

NTC Package 1 Concession Opportunities The concessions included in NTC Package 1 are located in Airside 3. There are approximately 20,858 square feet of leasable food service space and 6,441 square feet of leasable retail space included in this opportunity.

NTC Package 1 Concessions

Lease Term: 13 years

Minimum Annual Concession Fee: $5,770,000

ACDBE Participation Goal: 25.0 percent

AS3-C-1

and

AS3-S-3

and 2,587 Newsstand and Gift Shop. The combined 5,655 square foot space must include both a newsstand and a gift shop. Exact square footage distribution between the two concepts is at the discretion of the Proposer, but a minimum of 1,700 square feet must be allocated to the gift shop. A demising wall between the two concepts is encouraged, but a Proposer may choose to create a porous partition, allowing passengers to flow freely between concepts. If a Proposer chooses to leave the concepts connected, a clear delineation between the two spaces must be incorporated and each concept should be separately staffed and merchandised. This space should not be one large news and gift shop.

(AS3-C-1) Newsstand. Products should include travel essentials, including health and beauty products; newspapers, magazines, and books; travel and business accessories; tech accessories; activity sets and quality toys for children; single-serving packaged snacks and candy; limited pre-packaged foods (sandwiches, salads, snacks, branded yogurt, and fruit); and cold, bottled nonalcoholic beverages, such as water, juice, and soft drinks.

(AS3-S-3) Gift Shop. Unit should offer a variety of high-quality gift items, including local products. Merchandise may include, but not be limited to, stationery and desktop accessories; tasteful specialty gifts; home décor; locally made accessories and personal care items; ornate collectibles; locally made candy; and unique apparel.

Non-Permitted Items: alcoholic beverages; made-to-order food and beverages; gum; popcorn; vending machines

Non-Permitted Items: alcoholic beverages; made-to-order food and beverages; gum; popcorn; vending

Non-Permitted Items: vending machines; popcorn; gum; any merchandise not associated with the brand

Non-Permitted Items: alcoholic beverages; gum; popcorn; any merchandise not associated with the brand; vending machines

Unit must include a full-service, separately staffed deli counter offering made-to-order sandwiches and wraps, including options that meet various dietary needs.

A small bar should be incorporated in the market offering a selection of quality beers and wines. All seating must be accommodated within the lease lines.

Non-Permitted Items: liquor-based alcoholic beverages; gum; popcorn; vending machines

Non-Permitted Items: any merchandise not associated with the brand; popcorn; gum; vending machines

Non-Permitted Items: popcorn; gum; vending machines

AS3-F-6

AS3-F-7

AS3-F-8

AS3-F-9

AS3-F-10

· Three quick service restaurants must be included that fulfill the concept descriptions outlined below.

· The window view to the airfield from the seating area must be maximized in the food court design

· Seating and queuing area must be accommodated within the lease lines and should be no less than 3,500 square feet

(AS3-F-6) Quick Service – Burger. Local, regional, or national brand quick service concept specializing in freshly-prepared burgers and other hot sandwiches. Restaurant should offer side dishes, including fries; desserts; and a variety of non-alcoholic beverages, including soft drinks and milkshakes. Restaurant must be a minimum of 750 square feet.

(AS3-F-7) Optional Sushi Bar. Sushi bar concept offering freshly-prepared sushi and side dishes. A variety of beverages should also be offered. Bar should be a minimum of 200 square feet. This unit is optional and may be proposed at the Proposer’s discretion as a sushi bar or alternative concept.

(AS3-F-8) Quick Service – Ethnic. Local, regional, or national brand quick service concept specializing in an ethnic cuisine, such as Asian, Mexican, or Mediterranean food. Restaurant should offer a variety of made-to-order entrees, sides, desserts, and non-alcoholic beverages. Restaurant should be a minimum of 700 square feet.

(AS3-F-9) Quick Service – Fast Pizza. National brand quick service concept specializing in fast pizza. Individual, made-to-order pizzas (including gluten-free crust option) should be prepared within eight minutes or less. A variety of side dishes, desserts, and non-alcoholic beverages should also be offered. Restaurant must be a minimum of 700 square feet.

(AS3-F-10) Seating and Queuing. A minimum of 3,500 square feet must be allocated to seating and queuing space. Seating along the airfield windows should be maximized. A variety of seating types should be provided, including two-top, four-top, and counter seating. Most seating should include charging outlets. All seating and queuing must be accommodated within the food court lease lines.

Non-Permitted Items: gum; popcorn; vending machines; any merchandise not associated with the food court brands

Non-Permitted Items: popcorn; gum; vending machines; any merchandise not associated with the brand

Non-Permitted Items: popcorn; gum; vending machines; any merchandise not associated with the brand

Non-Permitted Items: popcorn; gum; vending machines; any merchandise not associated with the brand

Non-Permitted Items: food and beverage items, including but not limited to alcoholic beverages; typical newsstand items; luggage; vending machines

Non-Permitted Items: gum; popcorn; alcoholic beverages; tech retail; typical newsstand merchandise; vending machines