NSW Digital Advantage PWS DRAFT.pdf

Performance Work Statement Naval Special Warfare (NSW)

Creating Digital Advantage

1. BACKGROUND

1.1 The Department of Defense (DoD) published the Digital Modernization Strategy in 2019 to establish a vision and roadmap for advancing the military’s digital environment to provide competitive advantage in the modern battlespace. The Digital Imperatives contained within the strategy included: innovate for competitive advantage; optimize for efficiencies and improved capabilities; evolve cybersecurity for an agile and resilient defense posture; and cultivate talent for a ready digital workforce. It directs leaders to ensure all DoD data is visible, accessible, understandable, linked, trustworthy, interoperable, and secure to accelerate DoD’s digital transformation.

1.2 On May 5, 2021, the Deputy Secretary of Defense released a memorandum entitled Creating Data

Advantage. The memorandum identifies data as a strategic asset and that transforming the Department of Defense (DoD) to a data-centric organization is critical to improving performance and creating a decision advantage that ensures U.S. competitive advantage. It directs leaders to ensure all DoD data is visible, accessible, understandable, linked, trustworthy, interoperable, and secure (VAULTIS) to accelerate DoD’s digital transformation and includes five “DoD Data Decrees.”

1.3 The main objective of this contract is to leverage innovative digital technologies to create competitive advantage by enhancing NSW capabilities in data driven decision making, improving business performance and service delivery, managing knowledge systems access and content management, and creating an agile learning organization to support evolving NSWC missions and Commander’s priorities.

2. GENERAL INFORMATION

2.1 Contract Type: The Government intends to develop a non-personal service, single-award, indefinite delivery, indefinite quantity (IDIQ) type contract for the tasking described under this document. Unless identified elsewhere or at the Task Order level, the contractor is responsible for providing all personal, management support, and non-personal services required to support tasking described under this work statement.

2.1.1 The Government will issue Task Orders for specific support services against the resulting

IDIQ contract. Each Task Order will specify tasking, define deliverables, and where applicable provide Performance Summary Requirements. The Government will issue a specific request for Task Order proposal and the contractor shall comply with Government’s request within the requested timeline and shall provide required technical and pricing data. Where pricing has not been established the contractor shall comply with any request for additional price information. The Government reserves the right to authorize additional labor categories and assignment of various key and non-key personnel designations.

2.2 Period of Performance: The resulting contract shall be an IDIQ contract with a five (5) year ordering period (5 years and 6 months if FAR 52.217-8 is exercised) for dedicated comprehensive knowledge management and associated information technology support for NSW.

2.3 Place of Performance: Places of performance shall be identified at the Task Order level. Historically performance of tasking has occurred in the vicinity of San Diego, California; Virginia Beach, Virginia;

Tampa, Florida; Honolulu, Hawaii; and Stennis, Mississippi. Contractor shall be prepared to provide

CONUS.

2.4 Hours of Operation: The contractor shall provide support between the hours of 0600 hours and 1800 hours Monday through Friday. Extended hours and weekends to support end-users and urgent requirements may be necessary and on an as-needed basis. Exact hours of support may be specified at the Task Order level.

2.4.1 Federal Holidays. Access to Government spaces will not be available without prior authorization from the Contracting Officer’s Representative (COR) on weekends or when the facility is closed due to local or national emergencies, administrative closings, or the following federally observed holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

2.5 Telework and Remote Work

2.5.1 Telework is defined as authorization for contracted personnel that generally work at the

Government location to work at an alternate location including at the employee’s home or Contractor location on a temporary basis. Teleworkers are required to be on-site at their Government location on multiple specified days per week as authorized by the

COR.

2.5.2 Remote Work is defined as authorization for long term work at alternate location including at Contractor location or contracted personnel’s home. Long-term is defined as six or more months in duration. This includes contracted services that are only required to be on-site Government locations when necessary.

2.5.3 All telework expenses for equipment, setup, support, including but not limited to secure

Internet and WiFi, modems and switches, telephone equipment and connectivity, and other equipment or services shall be borne by the Contractor. Operating costs associated with the Contractor using an alternate worksite shall not be assumed by the Government.

At alternate duty locations, the Contractor shall be available at all times during core hours via electronic mail and phone. The Government may issue a Government provided computer to support contractors approved for telework.

2.5.4 Classified work is not authorized under Telework or Remote Site, except as explicitly authorized by Command leadership and the Contracting Officer’s Representative.

Authorized telecommuting or alternate worksite locations does not abrogate the Contractor’s requirement for complying with the protection of information IAW DoD and USSOCOM regulations, Security, and Protection of Information IAW the SOW or any Task Order requirements, contract clauses, and the contract/Task Order DD Form 254.

2.5.5 Contractor is permitted to request telework and remote work under any issued Task Order and shall be negotiated prior to Task Order award. The Contractor shall provide a written request with appropriate rationale for COR consideration prior to any telecommuting/telework. Telecommuting/telework requests shall be approved in writing on a case-by-case basis by the COR or applicable Task Order representative. Decision on telework approval resides solely with the Government.

2.5.5.1 Telework approvals may be rescinded by the COR in writing to the contractor with copy furnished to the Contracting Officer. If telework is rescinded, the contractor shall ensure labor resource is available for on-site tasking no-later-than thirty (30) business days after receipt of written notice.

3. SCOPE

3.1 The scope of required competencies includes but are not limited to the following: administrative and technical support services for Knowledge Management (KM), Software as a Service (SaaS), Data as a Service (DaaS), Application Platform as a Service (aPaaS), Low Code - No Code applications, Development Security and Operations (DevSecOps), Data Science, Learning Management, Digital Transformation as a Service (DTaaS).

3.2 The scope of the required services includes but are not limited to: (a) Development and implementation of the NSW Digital Strategy; (b) Modernization of NSW legacy and custom software systems (c) Implementation of NSW cloud services and solutions; (d) Data engineering, analytics, Business Intelligence (BI), Artificial Intelligence (AI), and Machine Learning (ML); (e) Access and content management of structured and unstructured information; (f) Design and improvement of NSW User Experiences (UX); and (g) Management of our learning, training, and organizational change management.

3.3 This effort requires multiple labor categories to perform design, engineering, development, operations, maintenance, upgrading, integration, new technology insertion, business process improvement, learning/training, and customer support capabilities for the NSWC digital portfolio. It also requires the provision of innovative ideas on how to acquire the necessary support, expertise, and experience. This is essential to effectively document requirements, develop, field, train, and sustain NSW digital and human capabilities. These capabilities must be managed both individually and holistically at geographically dispersed command echelon levels II, III, and IV, in support of the Commander’s priorities.

4. GENERAL TASK AREAS AND OBJECTIVES:

4.1 Program and Project Management:. Manage available resources, coordinate with stakeholders, and ensure on-time delivery of products and services while complying with all relevant regulations and standards. The contractor shall provide Program/Project Management services that include, but are not limited to:

4.1.1 Develop and maintain comprehensive program/project plan that outlines the scope, schedules, and resource utilization. Plans shall be developed at the contract level and Task Order level no later than ten (10) business days after award and shall be refreshed every forty-five (45) calendar days.

4.1.2 Coordinate with project team members and stakeholders to ensure program/project objectives are met.

4.1.3 Monitor program/project progress and adjust as necessary to ensure successful on-time project completion.

4.1.4 Prepare and present regular project and program status reports to senior management.

4.1.5 Monitor and report on progress including risks, issues, and mitigation strategies.

4.1.6 Ensure all program/project documentation is complete and up to date.

4.1.7 Implement and manage quality assurance processes to ensure the program meets performance standards.

4.1.8 Conduct project post-mortems and create recommendations for future projects.

4.1.9 Create and maintain an Integrated Master Schedule (IMS) of all projects that baselines project milestones and tracks delivery modifications.

4.2 Knowledge Management: Provide comprehensive knowledge management services, including but not limited to:

4.2.1 Support the refinement and implementation of current NSW KM strategy and assist the government in the development of future KM strategy modifications as the program matures.

4.2.2 Support the facilitation of knowledge sharing and collaboration in accordance with our KM strategy.

4.2.3 Improve decision support including streamlined Battle Rhythm, decision making processes, and organizational learning.

4.2.4 Create and maintain NSW’s knowledge base that includes (but is not limited to): decision made by NSW leaders, lessons learned, and best practices repositories throughout the enterprise and devise/implement automated delivery mechanisms.

4.2.5 Implement agile learning methodology for training of KM tools and practices, focusing on collaboration, flexibility, and speed.

4.2.6 Support the application of methodologies to improve business processes.

4.2.7 Support Knowledge Systems access control and content management.

4.2.8 Support content and records management of structured and unstructured information.

4.3 Software as a Service (SaaS): Deliver comprehensive SaaS solutions for efficient use of cloud and on prem applications. The contractor’s services should encompass access to existing applications, customization, data migration, maintenance, and user training. The contractor shall provide SaaS services that include, but are not limited to:

4.3.1 Access control of cloud-based and on-premises services.

4.3.2 Content management in existing and future software systems.

4.3.3 Application customization and configuration for individualized User Interface/User

Experience (UI/UX).

4.3.4 Data entry, cleansing, migration, and integration services.

4.3.5 Ongoing maintenance and customer support.

4.3.6 Training support through user training and documentation.

4.4 Data as a Service (DaaS): Provide a comprehensive DaaS solution that enables access and utilizes data in accordance with DOD Data VAULTIS strategy to make data Visible, Accessible, Understandable, Linked, Trusted, Interoperable, and Secure. The solution should allow other programs and dashboards to have clear entry and exit points to use, add, analyze and enhance applicable data across the NSW, DoN, and SOF enterprises. The contractor shall provide DaaS services that include, but are not limited to:

4.4.1 Data discovery, acquisition, storage, management, and retrieval services.

4.4.2 Data aggregation from multiple DoD Systems of Record into multiple usable formats.

4.4.3 Data cleansing, transformation, and enrichment services.

4.4.4 Data analytics and reporting services for use by Data Science practitioners.

4.4.5 Data sharing and collaboration tools including Application Programming Interface (API) development.

4.4.6 Data security and protection from unauthorized use/manipulation that is auditable.

4.4.7 Data/data model/semantic layer creation and management.

4.4.8 Creation and maintenance of a comprehensive Data Dictionary and API directory.

4.5 Application Platform as a Service (APaas): Develop scalable, secure, extendable, efficient, sustainable and UI/UXfriendly applications and automations that meet stakeholder requirements at the speed of relevance. The contractor shall provide low-code application development services that include, but are not limited to:

4.5.1 Design, build, deploy, and maintain Microsoft Office 365 Power Platform Apps and Flows as integrated solutions, leveraging all available tools and capabilities of the platform.

4.5.2 Design and build components to support reusability across customer solutions and enterprise applications.

4.5.3 Ensure all functional and non-functional requirements are met by conducting comprehensive testing prior to deployment.

4.5.4 Deploy and maintain developed Apps, Flows, and components in Government provided Production environments. Minimize the use of personal productivity environments to allow for maximum application collaboration across the NSW enterprise.

4.5.5 Provide developer configuration documentation for developed solutions, as well as support product owner in development of user guides for newly developed/deployed Apps.

4.5.6 Support government by providing training on low-code/no code platform tools and use.

4.6 DevSecOps: Provide comprehensive DevSecOps services that include, but are not limited to:

4.6.1 Continuous Integration and Continuous Delivery (CI/CD).

4.6.2 Automated testing and deployment.

4.6.3 Security integration into the software development lifecycle.

4.6.4 Infrastructure as code (IaC) management.

4.6.5 Monitoring and logging services.

4.6.6 Full-stack software engineering including the integration of platforms and features across multiple subsystems, containerization, and microservices architecture.

4.6.7 Support government by assisting with maintenance and modernization of legacy applications.

4.6.8 Provide software documentation and training.

4.6.9 Utilization of Microsoft Azure DevOps (ADO) as an Agile development framework.

4.7 Data Science: Develop Business Intelligence (BI), Artificial Intelligence (AI), and Machine Learning

(ML) products, models, and/or algorithms for data-driven decision support, increased situational awareness, analytic analysis, predictive and descriptive modeling, and optimized business processes.

The contractor shall provide Data Science services that include, but are not limited to:

4.7.1 Enhance existing systems with BI, AI, and ML capabilities.

4.7.2 Ensure successful integration and deployment of BI, AI, and ML solutions.

4.7.3 Collaborate with stakeholders to understand business goals and data requirements.

4.7.4 Acquire relevant data and preprocess it for BI, AI, and ML models.

4.7.5 Support government through designing, training, and validating AI and ML models.

4.7.6 Integrate BI, AI, and ML solutions into existing systems or applications.

4.7.7 Create detailed documentation for model architecture, training process, and deployment instructions.

4.7.8 Use AI and ML to automate and optimize business processes, enhance knowledge sharing and agile learning from structured and unstructured data.

4.8 Learning Management: Provide a comprehensive NSW Enterprise learning and training management solution. The Learning Management System (LMS) should include instructor-led and digital training, curriculum management, course creation, content delivery, performance tracking, student and instructor management. The contractor shall provide Learning Management services that include, but are not limited to:

4.8.1 Implementation and customization of LMS platforms.

4.8.2 Migration of existing training content into the approved LMS.

4.8.3 Support instructional design and course development efforts across NSW.

4.8.4 Multimedia content development and application.

4.8.5 Integrating Student Management and Curriculum Management with applicable DoN, DOD, or SOCOM systems.

4.8.6 Learning, talent, and leadership development assessment and evaluation tools.

4.8.7 Integration with Systems of Record personnel data repositories.

4.8.8 Provide user support and training services for course, class, and curriculum management.

4.8.9 Perform ongoing maintenance and updates of the LMS, courseware, and SMS.

4.8.10 Integrate ML/AI with best practices, lessons learned, and learning content.

4.9 Digital Transformation as a Service (DTaaS): : Digital Transformation as a Service includes transforming NSW’s digital operating model, launching new digital services or products, or enhancing existing capabilities to create digital advantages at the speed of relevance. This includes but is not limited to:Digital transformation planning and execution; enterprise alignment; technology exploration, acceleration, and integration; digital consultation; business intelligence; application portfolio management; software modernization; systems integration; Enterprise Architecture (EA) design and management and web management. This may also include talent management, change management (culture), and communications as appropriate for digital transformation.

4.9.1 Support NSW’s digital transformation initiatives, clarify enterprise responsibilities, governance, model development, deployment, documentation, and ongoing maintenance.

4.9.2 Provide an integrated, services-based model in support of Digital transformation that involves multiple stakeholders and integrations across business units to achieve shared awareness, reduce duplication of efforts, digital vulnerabilities, and silos.

4.9.3 Define the roles of various stakeholders involved in the transformation including the service provider, project manager, data engineers, analysts, and end-users.

4.9.4 Implement UI/UX design principles to enhance and standardize overall user experience and increase intuitiveness to reduce learning curves while adhering to Section 508 compliance requirements.

4.9.5 Re-engineer and streamline enterprise processes, workflows, and automation.

4.9.6 Identify and provide enterprise key performance indicators (KPIs), Measures of

Performance (MoP), Measures of Effectiveness (MoE) related to digital services, response time, scalability, and user satisfaction. Document benchmarks and report continuous improvement efforts, increases in agility, and improvements in scalability.

4.10 Other Services: The Contractor shall perform other service tasks related to and in support of this contract, as specified at the Task Order level.

5. PERSONNEL STANDARDS

5.1.1 General Requirements: Appendix A of this document includes anticipated labor category requirements. The Government reserves the right to modify Appendix A to include any additional labor categories required to perform tasking.

5.1.2 The Contractor shall exhibit professional conduct and comply with all applicable Federal, DoD, Navy and United States Special Operation Command regulations, instructions, directives, and policies in performance of this contract. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

5.1.3 The Government anticipates the contractor needing access to classified information in performance of this contract. In the event the contractor is involved with a potential spillage, security violation, or information technology violation, the contractor shall cooperate in any related inquiry or investigation, which may include but not limited to the Government securing contractor property or contractor employee personal property as determined necessary by the Government and/or conducting forensic analysis. Applicable Department of Defense, United States Special Operations Command, and Naval Special Warfare regulations, instructions, and policies would apply to such processes.

5.1.4 The contractor is required to maintain a stable and capable workforce to enhance acquisition and retention of corporate knowledge and reduce turnover rate.

5.1.5 Per DoD 8570.01-M, Paragraph C2.3.9, contractor personnel supporting Information Assurance (IA) functions shall obtain the appropriate DoD-approved IA baseline certification prior to the start of work. During performance, the Contractor shall maintain and upwardly progress Information Assurance Technician applicable certifications and continuing education as designated by DoDI 8510.01, Risk Management Framework (RMF) for DoD Information Technology and later updated versions. Any of the following certifications will meet the IAT-II requirement: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, and SSCP. An IAT Level III certification (CASP+ CE, CCNP Security, CISA, CISSP [or Associate], GCED, GCIH, or CCSP) will also meet the certification requirements. An Information Assurance Management (IAM) Level II certification (CAP, CASP+ CE, CISM, CISSP [or Associate], GSLC, CCISP, or HCISPP) certification will also meet the certification requirements. An IAM Level III certification (CISM, CISSP [or Associate], GSLC, CCISP) will also meet the certification requirements. Additional details available at: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/.

5.2 Training

5.2.1 The contractor shall provide required training for employees to meet the performance requirements of the contract. The Government shall not fund or provide required training.

It is expected that the Contractor as part of the performance of this contract will be required to take specified Government furnished training (e.g. Active Shooter Training and other required Common Military Training (CMT)). The Contractor may perform these required training as part of the performance of this contract. The designated Contracting Officer’s Representative (COR) or Technical Representative (TR) will provide the required courses and completion deadlines. The Contractor shall complete these as part of the services completed under this contract.

5.2.2 Contractors are required to report fully trained and certified for the functions and positions they are proposed to fill.

5.3 Key Personnel

5.3.1 Program Manager: The Contractor shall designate a single PM to oversee this contract.

The Contractor’s designated program manager shall serve as the single point of contact for addressing contract issues, quality issues, and overall Contractor performance. This may include coordination with the KO and the COR/COR-TR to resolve any issues that may arise, trends relating to this contract, proposed changes or modifications to this contract. The PM will be considered Key Personnel for this Contract. Other Key Personnel will be identified at the Task Order level.

5.3.1.1 The contractor shall provide program management for all subtask areas to include:

5.3.1.1.1 Task Planning, Preparation, and Execution.

5.3.1.1.2 Resource Management (Personnel);

5.3.1.1.3 Task/Project Budget Management and Cost Reporting (Cost

Controls).

5.3.1.1.4 Schedule and Task Performance Oversight;

5.3.1.1.5 Risk Management;

5.3.1.1.6 Quality Assurance and Controls;

5.3.1.1.7 Reporting and Deliverables Management;

5.3.1.1.8 Security Management;

5.3.1.1.9 Strategic Planning;

5.3.1.1.10 Situation Assessment and Recommendations;

5.3.1.1.11 Anticipatory Support (as required).

5.3.1.2 Program Manager Qualifications:

Position/Labor Category Required Skills/Qualifications

IDIQ Program Manager (PM) Clearance Requirement: Top Secret

5 years’ total experience in SOF assigned organizations, as military, Government civilian, or contractor.

5 years’ experience as a Program Manager on a DoD Contract or with DoD

Master’s degree in any Business related field – OR – any Bachelor’s Degree and an additional 3 years’ (total of 8 years’) experience in SOF organizations, as military Government civilian, or contractor

Program Management Professional (PMP) or DAU Level III Certification/Advanced Certificate – OR- an additional 5 years’ (total of 10 years’) Program Management experience on a DoD contract or with DoD

5.3.2 Replacement of Key Personnel: The Contractor shall notify the KO and COR prior to making any change in key personnel, as presented in its proposal submission. Prior to directing any of the specific key personnel to other programs or functional areas, the Contractor shall submit justification to substitute key personnel to the KO and COR in writing at least 30 calendar days prior to the substitution. Justification shall be in sufficient detail to include the replacement's resume, to permit evaluation of the impact of the proposed change on the program and its schedule. No substitution shall be made by the Contractor without written consent of the KO or COR in advance of any anticipated change. The Contractor shall demonstrate to the satisfaction of the KO and the COR that the qualifications of the prospective personnel are equal to or better than the qualifications of the personnel being replaced.

5.3.3 Impact of loss of Key Personnel: If the KO determines that a suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the contract or the service order, the contract may be terminated by the KO for default or for the convenience of the Government, as appropriate. In addition, if the Contractor is found at fault for the condition, the KO may elect to equitably decrease the contract price to compensate the Government for any resultant delay, loss or damage.

5.3.4 Replacement of Other Contractor Personnel: For each FTE proposed on the contract, the Contractor shall identify a suitable replacement within 215 calendar days of vacancy for the key personnel position and within 20 calendar days for non-key personnel. Resumes may be requested for the Government to review for technical acceptability in accordance with the Task Order PWS. Government expects no more than 10% empty billets at any given time.

5.3.5 Acceptance of Contractor Personnel: The Government reserves the right to review and assess all prospective candidates and assess their appropriateness for work based on the technical qualifications required at the Task Order level.

5.4 Qualification Waivers

5.4.1 For hard-to-fill positions with complex requirements, the Contractor may submit a request for waiver to the requirements to the COR. Waivers will be granted at the discretion of the COR based on mission objectives, complexity of requirement and the NSW customer need. COR is permitted to rescind any waiver issued. If a waiver is rescinded, the Contractor shall have thirty days after receipt of written notice to ensure affected employee complies with waived requirement or hire a new individual satisfying all labor category requirements.

5.5 Contractor Responsibilities and Expectations

5.5.1 Staff Support. The contractor shall perform all necessary administrative support requirements, including Task Order financial management, accounting and reporting, precision scheduling, control, and monitoring of mission support operations, task management, and coordination of responsible and efficient logistics support. The contractor shall ensure timely updates and accuracy of all tasks, Task Order personnel travel and leave, facility readiness, and financial reports.

5.5.2 Operational Reporting. The contractor shall submit reports and data as required by the Deliverables Table. When formats are not specified, and the contractor developed formats are allowed, the contractor shall ensure standard formats are used throughout the performance period. In concert with the Quality Control Plan (QCP), the contractor shall establish a process for review and submittal of all Task Order requirements. The contractor shall provide draft submission in accordance with the requirements and shall make any corrections and adjustments necessary as identified by the Government customer. If more than two corrections are required and not due to Government delay or changes, then the Government may seek considerations for delay or late submission.

5.5.3 Staffing Requirements. The contractor shall provide a sufficient number of fully trained and qualified employees to meet all reporting requirements and deliverables. Task Orders awarded under the resulting IDIQ will be Performance Based Task Orders and the contractor shall, at all times, maintain an adequate workforce for uninterrupted performance of all tasks defined with the Task Order PWS when the Government facility is not closed. The contractor is expected to offer staffing levels based on their best judgment as to how the tasks are to be performed in accordance with the Task Order

PWS.

5.5.4 Planning Requirements.

5.5.4.1 Task Order Transition Plans

5.5.4.1.1 Transition- In Plan. Upon issuance of Task Order containing a requirement for a transition-in plan, the contractor shall provide a transition-in plan no later than seven (7) business days after issuance of a Task Order award. Transition-in plan shall provide details relating to the contractor’s plan for achieving full staffing, technical data required to be delivered/provided by the Government, identification of any base or system access issues, and any other related requests required to ensure suitable performance. The transition-in plan shall be provided to the COR and the contractor shall provide a resolution matrix summarizing any actions required by the Government.

5.5.4.1.2 Transition-Out Plans: Transition-Out Plans and periods are intended to smooth transition to a new contractor in the instance the incumbent is no longer the performing firm on future tasking.

The Government reserves the right to request Transition-Out Plans at both the basic contract and Task Order level.

5.5.4.2 Prior to the completion of this contract or any Task Order, an observation period shall occur, at which time team management personnel of the incoming Contractor may observe operations. This will allow for orderly turnover of any records, technical data, and any other relevant deliverables or information in order to ensure continuity of services. The outgoing Contractor is ultimately responsible for performing full services IAW the contract/Task Order during the phase-out period and shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the succeeding Contractor. The outgoing Contractor shall fully cooperate with the succeeding Contractor and the Government, so as not to interfere with their work or duties.

5.5.4.3 To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the outgoing Contractor shall have all personnel on board during the phase-out period. The outgoing Contractor shall be prepared to transition the workload to the newly selected Contractor during the phase-out period, which will occur at the end of the period of performance of the contractual effort (contract level or Task Order level).

5.5.4.4 Contract Phase-Out Plan

5.5.4.4.1 The outgoing Contractor shall develop a phase-out plan to affect a smooth and orderly transfer of contract responsibility to a successor. At a minimum, the plan shall fully describe the Contractor’s approach to the following issues,: Inventories and turn-over of government property; removal of Contractor property;

reconciliation of all property accounts; turn-in of excess property;

data and information transfer; transfer of systems access and administration roles; clean-up of Contractor work areas; security debriefings in accordance with applicable regulations for incumbent personnel holding security clearances; and any other actions required to ensure continuity of operations. The Contractor shall provide the plan to the COR thirty (30) days before the phase-out period commence. Phase out period is sixty days prior to contract/ Task Order expiration.

5.5.5 Pre-Task Order Planning

5.5.5.1 In advance of the Government issuing a request for Task Order proposal (RFTOP), the Government may require the contractor to participate in a pre- Task Order request planning meeting. The objectives of the pre-Task Order planning meeting is to ensure both the contractor and Government have a full understanding of any potential requirement. The Government may request the contractor provide the Government with a rough order of magnitude (ROM) that includes an estimated labor break down, notional milestone chart, and any input on technical requirements for applicable task completion. Any information provided by the contractor may be incorporated into any resulting Task Order work statement.

5.5.5.2 To support pre-Task Order planning meetings the contractor shall provide participation of the program manager and any relevant labor category specialists. The Government prefers participation from members of the contractor team that would perform any resulting tasking.

5.5.6 Post Award Conferences/Periodic Progress Meetings:

5.5.6.1 Contractor shall participate in a post award conference at both the contract and

Task Order level (if requested) and the Government reserves the right to hold periodic progress meetings. These meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract/Task Order. The meeting shall provide the opportunity to discuss technical, management and security issues. The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable.

5.5.7 Cyber Security/Information Assurance Regulations: During performance, this contract may involve information technology, information systems, and/or software that requires Government approvals in accordance with applicable DoD cybersecurity and/or information assurance regulations, policies and instructions. Compliance and/or efforts to obtain such approval shall be at no additional cost to the Government and shall be included in pricing at the Task Order level. Utilization of information technology, information systems, external software, applications, or code snippets not currently resident in the SOCOM Internet Environment (SIE) requires prior approval via NSWC N6.

5.5.7.1 Notwithstanding requirements for prior Government approval above, any software license agreement associated with performance under this effort shall not impose terms and conditions inconsistent with Department of Defense Enterprise Software Initiative (DoD ESI) best practices either through a license agreement or supplemental terms and conditions. Such terms are unenforceable and void against the Government.

6. DELIVERABLES: Below is a list of deliverables anticipated to be required in performance of tasking at the Task Order level. Table below is not all inclusive. Deliverables shall be fully identified at Task Order level under a Task Order work statement.

6.1 Technical Data: Technical data is defined as technical design information, technical assessments, computer software documentation, development code, technical instructions, manuals or any other relevant data generated through performance under any resulting contract/Task Order. The

Government’s rights in non-commercial technical data and software deliverables shall be governed by DFARS 252.227-7013 and DFARS 252.227-7014, respectively. The Government's rights in commercial technical data deliverables shall be governed by DFARS 252.227-7015. All non-commercial software deliverables shall be properly marked in accordance with the marking requirements set forth in DFARS 252.227-7014(f). Technical data and software deliverables with non-conforming restrictive markings shall be rejected and corrected by the Contractor at the Contractor's expense, in accordance with DFARS 252.227-7013(h)(2) and DFARS 252.227-7014(h)(2) respectively.

6.2 Data Rights: The requiring agency has unlimited rights to all documents/material produced under this IDIQ. All documents and materials, to include the source code of any software, produced under this IDIQ shall be USG-owned and are the property of the requiring agency with all rights and privileges of ownership/copyright belonging exclusively to the requiring agency. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the requiring agency shall be the sole property of the requiring agency and may not be used for any other purpose. This right does not abrogate any other USG rights.

6.3 Intellectual Property Rights: The Government retains sole rights to all intellectual property developed in support of this contract.

6.4 Publications: Any publications produced under this contract must be reviewed and co-authored by a NSW employee of the requiring activity. Any contractor employee may assist NSW personnel in the authoring of publications, but may not independently publish articles, research papers, or related documents.

Description Deliverable Number

PWS

Ref.

Delivery Date

Quality Control Plan

(QCP)

0001 10.1.1

Organizational Conflict of Interest Mitigation Plan

0002 NA Written notification to the KO and COR within 3 days of identifying an actual or potential COI. Mitigation Plan required to the KO and COR within 30 days of identifying the COI.

Task Order Transition- In Plan

0002 5.5.4.1 Within seven (7) business days after issuance of Task Order to appointed COR and/or Task Order technical representative

Task Order Transition- Out Plan

0003 5.5.4.1 Thirty days prior to contract and/or Task Order expiration to the COR and/or Task Order technical representative (as applicable)

Contract Phase-Out Plan 0004 5.5.4.4 As requested by the Government

Pre-Task Order Planning 0005 5.5.5 As requested by the Government with established due date for ROM mutually agreed upon between the Government and contractor.

Post Award Conference/Progress Meetings

0006 5.5.6 Within seven (7) business days after any post award conference/progress meeting to the COR and/or Task Order technical representative

Monthly Status Report 0006 6.1 Due the 30th of every month to the KO and COR. Shall include a monthly roll-up/summary of all task order performance issues, concerns, etc. It shall include a talent management report that identifies any vacancies and updates on filling vacant positions. It shall also include financial reporting concerns as well.

Comprehensive Program/Project Plan

0007 6.9.1 Contract level and Task Order level no later than ten (10) business days after award and shall be refreshed every thirty (45) calendar days. Shall include an Integrated Master Schedule (IMS) with all projects, benchmarks, and slippage. Delivery to the COR and/or Task Order representative.

Talent Management Report

0008 6.10.4.1 Contract level, ninety (90) calendar days after award, and every 30 calendar days thereafter, submitted to the COR.

At the Task Order level, as requested to the COR and/or Task Order representative.

Technical Data deliverables

0009 7.1 Technical data deliverables (technical design information, technical assessments, computer software documentation, development code, technical instructions, manuals, or any other relevant technical data). Delivery date of delivery of any technical data shall be delivered in accordance with any technical data deliverables listed at the Task Order level.

Contractor Manpower Reporting

00011 8.0 Annually NLT 31 October and/or at contract completion.

Contractor Financial Reporting

0012 Task Order level. Due every thirty (30) days to including funding, obligated, expended, burn rate, balance, and invoice information.

7. CONTRACTOR MANPOWER REPORTING

7.1 The Contractor shall report ALL contractor labor hours, in accordance with appropriate threshold levels, at the task order level (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk on the sam.gov website.

8. CONTRACTOR TRAVEL

8.1 Contractor travel maybe authorized at the Task Order level as required.

8.2 Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized).

Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g.

airfare and hotel/lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses.

9. SECURITY

9.1 The Government's security requirements are in accordance with the attached Defense Contract Security

Classification Specification (DD Form 254). Personnel must perform within the security limitations of DD 254 and other appropriate security regulations according to their intelligence disciplines.

Contractor personnel performing work under resulting Task Orders must have the required clearance at the time of proposal submission and must maintain the level of security required for the life of the awarded contract/Task Order.

9.2 The Contractor must possess a TOP SECRET FCL and maintain a TOP SECRET FCL for the length of the contract. Specific clearance levels of Contractor personnel will be identified at the Task Order level.

Contractor personnel performing work under resulting Task Orders must have the required clearance at the time of Task Order award and must maintain the level of security required for the life of the awarded contract/Task Order.

9.3 At the discretion of the government, selected individuals supporting this contract will require access to Special Access Program (SAP) information. Access to SAP information requires the requisite security clearance based on a security investigation with a date less than 5 years old and requires employees to undergo additional personnel security screening meeting the DoD SAP-accessing directives and policies. Contractor will require access to NIPRNET/SIPRNET computer systems and may require access to BICES/JIANT/JWICS only at government facilities/contractor facility. Contractor may require access to Commercial Solutions for Classified (CSfC) devices. Contractor will be authorized to courier

Description Deliverable Number

PWS

Ref.

Delivery Date

Integrated Master Schedule (IMS)

0013 6.9.9 Contract level updated every thirty (30) days to include baseline schedule and changes.

Other required deliverables identified at Task Order level

0010 NA Other required deliverables identified at Task Order level.

Examples are not limited to but may include training materials, curriculum for training, survey information, scoring/knowledge assessments related to training.

classified information up to SECRET in performance of official duties upon approval of and designation by the COR.

9.4 Contractors requiring the use of the Commercial Solutions for Classified (CSfC) Mobile Devices for use outside of secure government and/or contractor facilities will submit a USSOCOM IMT 33, CSfC Device User Agreement and Hand Receipt. Additionally, a Senior “O-6 or GS/GM-15” endorsed applicable Authorization of Issuance Memorandum is required. These documents will be submitted through the COR to the NSW Industrial Security office. As acknowledged on the Use Agreement, contractor will ensure safeguarding measures are adhered to and necessary privacy is available to eliminate the possibility of compromise of classified information. Users will follow guidance as outlined in USSOCOM Manual 380-19, Mobility and Wireless Communications. Any misuse of the device outside of mission purposes or security incidents associated with or involving the device, may result in contractor’s termination of access or subject the contractor to appropriate disciplinary or criminal action.

9.5 The contractor shall insure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances and indoctrination of visitors, for controlling access to restricted areas, for protecting government property, and for the security of automated and non-automated management information systems and data are fulfilled. The contractor's management system shall prevent unauthorized disclosure of classified and sensitive unclassified information. The government shall be immediately notified if any security incident or any indication of a potential unauthorized disclosure or compromise of classified or sensitive unclassified information.

9.6 The contractor shall provide security management support. Typical efforts include, but are not limited to, performing classified document control functions, classified materials inventories, program access requests, preparing and monitoring personnel indoctrination and debriefing agreements, and maintaining and using security-related databases.

9.7 Identification of Contractor Employees. Contractor personnel shall comply with all local installation instructions regarding personnel identification (ID) badge/access/security directives. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to the third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

They must also ensure all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractors are required to wear and display their Government issued Facility Access Badge in accordance with assigned facility procedures.

10. PRIVACY ACT AND HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPPA)

10.1 The Contractor will have access, work with, and/or have to input personally identifiable information (PII) into Government Information Systems in performance of this contract. The Contractor shall adhere to Privacy Act requirements and applicable DoD, Department of Navy (DoN), and United States Special Operations Command (USSOCOM) regulations, instructions, directives and policies regarding PII, including but not limited to NIST 800-122 “Guide to Protecting the Confidentiality of Personally Identifiable Information (PII).”

10.2 The Contractor may have access, work with, and/or have to input personal health information (PHI) into Government Information Systems in performance of this contract. The Contractor shall adhere to HIPAA requirements and applicable DoD, DoN, and United States Special Operations Command regulations, instructions, directives and policies regarding PHI, including but not limited to NIST 800- 66 “An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule.”

10.3 For both PII and PHI, the Contractor agrees to assume responsibility for protecting such information, using best practices, and compliance with applicable references.

11. MARKINGS AND LIMITED USE OF DATA: The Contractor shall refrain from using “Naval Special Warfare

Command” (NSWC), reference to any NSWC personnel by title or position within NSWC, or this contract in any of its publications, websites, materials, media, or advertising media. The Contractor shall not use or reproduce the Department of the Navy’s trademarks or trade secrets with respect to Naval Special Warfare, Naval Special Warfare training, and the Navy SEALs/SWCCs (i.e., there are several U.S. trademark registrations in connection with the words NAVY SEALS, the Trident logo, and the SWCC logo).

12. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)

12.1 The Government will provide necessary property, equipment or information to the contractor including computers, desks, phones, access to data, system accounts, and privileged access as required to complete the tasking in this contract and associated Task Orders.

12.2 Any additional Government Furnished Property shall be identified at the Task Order level.

13. QUALITY CONTROL

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