NOIA_UCPM_Administrative Reveiw.pdf

This is an administrative review document for the Unclaimed Property Management System project by the Georgia Department of Revenue (DOR). The document outlines DOR's initiative to implement a new UCP Management System to comply with requirements established by SB 103, legislation passed during the 2023-24 Georgia General Assembly session. The project aims to enhance DOR's capacity to process a large volume of unclaimed property claims, increase efficiency in claim processing workflows, and establish new procedural requirements mandated by the legislation. The system will impact multiple DOR divisions including Local Government Services, Office of Special Investigation, Finance, Information Technology, and Office of General Counsel. External stakeholders including unclaimed property owners and their designated representatives will also be affected by the new system implementation. The review document evaluates the technical and administrative feasibility of the proposed solution to ensure alignment with legislative requirements and operational needs.

The document serves as an assessment tool to validate that the proposed UCP Management System meets DOR's functional requirements and statutory obligations under SB 103. The administrative review process ensures the system design addresses the complex workflows necessary to handle increased claim volume and implements the new process flows required by legislation. This foundational review supports the procurement process by establishing baseline requirements and evaluation criteria that potential vendors must satisfy in their proposals. The document provides DOR with documentation of the planning phase and validates that the project scope appropriately addresses the legislative mandates and operational improvements necessary for efficient unclaimed property management.