Enclosure_4_GPM.pdf

RFP NNG16547352R

ENCLOSURE 4

GOVERNMENT PRICING MODEL (GPM) – SPECIFIED

NON-MANAGEMENT

DIRECT LABOR CATEGORIES, DIRECT LABOR HOURS

AND POSITION DESCRIPTIONS

SAFETY AND MISSION ASSURANCE SERVICES II

(SMAS II)

OCTOBER 2016

RFP NNG16547352R Enclosure 4

Government Pricing Model (GPM)-Specified

Non-Management Direct Labor Categories and Direct Labor Hours By Site Location

ONSITE GPM-Specified Non-Management

Direct Labor Categories Direct Labor Hours

CY* 1 CY 2 CY 3 CY 4 CY 5 CY6

Administrative Officer 1,880 1,880 1,880 1,880 1,880 1,880

Administrative Support 3,760 3,760 3,760 3,760 3,760 3,760

Senior Quality Engineer 69,560 69,560 69,560 69,560 69,560 69,560

Quality Engineer 94,000 94,000 94,000 94,000 94,000 94,000

Junior Quality Engineer 13,160 13,160 13,160 13,160 13,160 13,160

Software Assurance Engineer 28,200 28,200 28,200 28,200 28,200 28,200

Mission Ops Assurance Engineer 5,640 5,640 5,640 5,640 5,640 5,640

Principle System Safety Engineer 1,880 1,880 1,880 1,880 1,880 1,880

Senior Systems Safety Engineer 11,280 11,280 11,280 11,280 11,280 11,280

Systems Safety Engineer 18,800 18,800 18,800 18,800 18,800 18,800

Junior Systems Safety Engineer 3,760 3,760 3,760 3,760 3,760 3,760

Senior Lifting Device and Equipment

Engineer

2,820 2,820 2,820 2,820 2,820 2,820

Lifting Devices and Equipment

Technician

1,880 1,880 1,880 1,880 1,880 1,880

Senior Pressure Systems Engineer 1,880 1,880 1,880 1,880 1,880 1,880

Pressure Systems Engineer 1,880 1,880 1,880 1,880 1,880 1,880

Senior Reliability Engineer 15,040 15,040 15,040 15,040 15,040 15,040

Reliability Engineer 5,640 5,640 5,640 5,640 5,640 5,640

Senior Engineer 11,280 11,280 11,280 11,280 11,280 11,280

Systems Engineer 940 940 940 940 940 940

Non-Destructive Examination Inspector 1,880 1,880 1,880 1,880 1,880 1,880

Metrology Calibration Tech II 1,880 1,880 1,880 1,880 1,880 1,880

Metrology Quality Assurance Engineer or Sr. Product Engineer

1,880 1,880 1,880 1,880 1,880 1,880

Metrologist 1,880 1,880 1,880 1,880 1,880 1,880

Non-Management Direct Labor Categories’ Position Descriptions

* YEARS OF EXPERIENCE CANNOT BE USED TO SATISFY DEGREE REQUIREMENTS

GPM-Specified Non-Management Direct Labor Position Descriptions Position Title Duties Education Experience*

Senior Quality

Engineer

Major Responsibilities: Provides day-to-day technical responsibility of Safety and Mission

Assurance Services Contract (SMAS) quality assurance efforts for NASA GSFC Mission

Assurance Branch. Maintains overall knowledge of NASA project management, quality, systems safety, reliability engineering, systems engineering, risk management. Responsible for responding to customer requests, researching requirements, formulating approaches to most effectively support customer needs. Requires considerable knowledge of quality management practices and conducts quality staff meetings as required. Develops, establishes, and maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products/services conforms to established standards and agency guidelines to ensure lasting customer satisfaction.

Provides expertise and guidance in interpreting

Government regulations, NASA guidelines and internal policies to assure compliance. Works directly with operating entities to ensure that inspections, process analyses, and audits are conducted on a continual basis as specified, to enforce requirements and meet specifications.

Interpersonal relationship building and customer interfacing skills are desired. Facilitate Risk

Management process in compliance to appropriate internal standards and policies.

Provide technical support in generating appropriate risk posture for Projects.

Responsible for measuring project progress in an objective manner using Quality Earned Value

Management. Responsible for implementing

Corrective and Preventive Action. Ensures

Quality of design through participation and approval of various design reviews. Identifies, communicates, and executes value-added process improvements for Projects. Ensures effective implementation of internal Foreign Object Debris

(FOD) Policies and best practices, develops strategy, and executes plans for FOD reduction.

Quality Assurance (SMA) functions are/were properly defined, developed and documented

IAW OSSMA guidelines and commensurate with project’s risk management approach. Use knowledge to assist in solving complex technical problems. Complies with GSFC’s Quality

Management System by implementing GPRs, PGs, WIs and resolving problems found during

Education/Training:

BA/BS in

Engineering (i.e., engineering, mathematics or physics); MS in

Engineering desired.

Completion of training in ISO 9000 and AS9100 are desirable.

Experience: 10 or more years of quality engineering experience.

Experience: 10 or more years of quality engineering the Assembly/Integration/Acceptance Test and

Launch. Assures documented SMA program was implemented and deficiencies and adverse trends are/were identified and corrected. Maintained technical proficiency using identified best practices, procedures, training, and education.

Practices comply with applicable safety and occupational health standards, rules, regulations, policies, and procedures. Review and verify contractors have a Quality Assurance established process that will indicate probability that an item will perform its intended functions for a specified time interval under stated conditions. Once designs mature, verify quality assurance procedures/process are used to assure implementation approaches are sound and consistent with project requirements. Develop

Quality Assurance procedure/processes that provides policies and practices for all materials, devices, components, parts, sub-assemblies and assemblies planned for use on

Payloads/Spacecraft’s. Their wide spectrum includes, but is not limited to mechanical testing, lubrication system selection, material properties verification, testing and identification, surface and chemical analyses, non-destructive evaluations and polymer processing.

Quality Engineer Major Responsibilities: Develops, modifies, applies, and maintains quality standards and protocols for processing materials into partially finished or finished product. Devises and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and production equipment. Conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for, products or materials that do not meet required standards and specifications. Conducts internal and external audits and performs necessary corrective/preventive actions. Interpersonal relationship building and customer interfacing skills are desired. Integration of advanced quality tools, models and process into the Projects to assure effective process measurement, control, reporting and corrective action. Assist with technical support in generating appropriate risk posture for Projects. Assists with measuring project progress in an objective manner using

Quality Earned Value Management. Responsible for implementing Corrective and Preventive

Action. Ensures Quality of design through participation of various design reviews.

Identifies and communicates value-added process

Education/Training:

BA/BS degree (i.e., engineering, mathematics or physics). Working knowledge of ISO

9000 and AS9100 is desirable.

Experience: 7 or more years of directly related experience

Experience: 7 or more years of improvements for Projects. Assists with the implementation of internal Foreign Object Debris

(FOD) Policies and best practices and the execution of Foreign Object Debris (FOD) reduction. Complies with GSFC’s Quality

Management System by implementing GPRs, PGs, WIs and resolving problems found during the Assembly/Integration/Acceptance Test and

Launch. Assures documented SMA program was implemented and deficiencies and adverse trends are/were identified and corrected. Maintained technical proficiency using identified best practices, procedures, training, and education.

Practices comply with applicable safety and occupational health standards, rules, regulations, policies, and procedures. Review and verify contractors have a Quality Assurance established process that will indicate probability that an item will perform its intended functions for a specified time interval under stated conditions.

Junior Quality

Major Responsibilities: Devises and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and production equipment. Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis. Interpersonal relationship building and customer interfacing skills are desired. Responsible for implementing

Corrective and Preventive Action. Ensures

Quality of design through participation of various design reviews. Identifies and communicates value-added process improvements for Projects.

Assists with the execution of Foreign Object

Debris (FOD) reduction. Complies with GSFC’s

Quality Management System by implementing

GPRs, PGs, WIs and resolving problems found during the Assembly/Integration/Acceptance Test and Launch. Assures documented SMA program was implemented and deficiencies and adverse trends are/were identified and corrected.

Maintained technical proficiency using identified best practices, procedures, training, and education. Practices comply with applicable safety and occupational health standards, rules, regulations, policies, and procedures.

Education/Training:

BA/BS degree (i.e., engineering, mathematics or physics). Working knowledge of ISO

9000 and AS9100 is desirable.

Experience: 3 or more years of

Experience: 3 or directly related experience.

Software Assurance

Engineer

Major Responsibilities: Provides day-to-day technical responsibility of the multiple software assurance efforts for NASA projects including spacecraft, instruments, ground systems, and ground support equipment. Maintains overall knowledge of NASA Software Assurance

Standard and ensures customer satisfaction by

Education/Training:

BA/BS degree (i.e., engineering, computer science, quality assurance).

Experience: 7 or more years of

Experience: 7 or more years of responding to customer requirements encompassing Software Quality, Software Safety, Software Reliability, and Verification and

Validation. Performs acquirer and/or provider software assurance activities per the NASA

Software Assurance Standard. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides guidance and work independently with the customer. Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical and cost concerns.

Conducts process and product assessments of software processes, milestone reviews, and software documentation per the Capability

Maturity Model Integration (CMMI) standard.

Ensures that corrective measures are carried out appropriately and that they meet acceptable software standards. Develops criteria to ensure implementation of the software quality programs according to project, process, contract requirements, and objectives. Develops software assurance plans describing project software assurance activities. Defines contractual software assurance requirements for acquisition projects.

Serves as primary technical advisor to customer representatives in responding to software design and risk issues. Reviews and assesses software engineering documentation. Reviews software design, change specifications, and plans against contractual and/or process requirements.

Reviews applicable specifications, software source code, tools, techniques, and methodologies. Provide input to project system safety analysis with respect to software hazard causes and software hazard controls. Provide input to the project reliability analysis with respective to software faults and software failure modes. Participates in verification of software requirements to ensure they are correctly allocated, traceable, and testable. Acts as a technical liaison between mission assurance and software development, verification and validation, and testing organizations to assist in software verification. Interacts with customer representatives concerning the status of assigned tasks. Administers and coordinates tasks for assigned project work activities. Interpersonal relationship building and customer interfacing skills are desired.

Mission Ops Major Responsibilities: Collaborates with Education/Training: Experience: 5 or

Assurance Engineer Mission Directors, Flight Operations Teams

(FOT), Flight Software Sustaining Engineering

(FSSE), Chief Safety and Mission Assurance

Officers (CSOs), Software Assurance Engineers

(SAEs), Reliability Engineers, and Commodity

Experts to ensure the health, safety, and success of spacecraft and/or science operations. Works with the SMA Team prior to launch to transfer mission –specific knowledge (e.g., Project’s risk list, CSO’s risk list, PR/PFRs, waivers, lessons learned). Supports pre-launch mission simulations, as well as the Operational Readiness

Reviews and Flight Readiness Reviews.

Provides an independent risk assessment of operational requirements, configuration management, standard operating procedures, and sustaining engineering plans and procedures.

Ensures flight readiness of the Flight Operations

Team (FOT) and verifies pre-launch readiness.

Supports launch & in-orbit checkout. Post-launch, provides independent risk assessments of critical and first time events, evaluates on-orbit anomalies and resolution, evaluates change management processes and products, assesses

Mission Operations processes for compliance, provides Meta training to Mission Operations support staff, and provides independent risk assessments throughout mission operations.

Ensures anomaly and problem reporting standards and guidelines are implemented throughout flight operations. Conducts trending analyses for on-orbit anomalies, problems, and issues via Meta. Supports the Reliability

Engineers and Commodity Experts in their reliability and failure analyses of commonly used subsystems and components, as well as cross-cutting trends. Provides timely alerts to SMA, CSOs, Commodity Experts, and other operation teams. Generates status reports of significant activities, anomalies, trends, and lessons learned.

Briefs customers and management on trends, analyses, and risk. Updates and maintains a

Mission Operations Assurance Plan for active missions. Updates processes and procedures in response to lessons learned, customer feedback, and improvement opportunities. Provides training on new processes and collaborates with other MOAEs to ensure consistency in support activities across GSFC customers. Looks for ways in which to increase our value to our customers, as well as SMA. Proposes lessons learned and recommendations for future action.

BS in Engineering or major science (i.e., math, computer science, or physics).

Experience: 5 or more years of experience with ground systems and mission operations experience with ground systems and mission operations

Principal Systems

Safety Engineer

Major Responsibilities: Performs and delegates task assignments, assigns and monitors task Education/Training:

BS in Engineering

Experience: 20 or more years of system performance, and assists in preparing and making customer presentations. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides leadership and works independently with the customer. Establishes long-range objectives and technical leadership of the multiple safety efforts for NASA projects including payloads, launch vehicles and ground support equipment. Maintains overall knowledge of NASA Safety Policy and ensures customer satisfaction by responding to customer requirements encompassing these engineering disciplines. Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical, and cost concerns. Interacts regularly with customer representatives concerning work in progress. (continued in next block)

(i.e., math or physics); MS in

Engineering desired.

Experience: 20 or more years of system safety safety engineering

Senior Systems Safety

Major Responsibilities: Provides day-to-day technical responsibility of the multiple system safety efforts for NASA projects including payloads, launch vehicles, and ground support equipment. Maintains overall knowledge of

NASA Safety Policy and ensures customer satisfaction by responding to customer requirements encompassing these engineering disciplines. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides guidance and works independently with the customer.

Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical and cost concerns. Interacts regularly with customer representatives concerning work in progress.

Interface with reliability, quality, software assurance, and systems engineering to assess applicable risk to programmatic, technical and cost concerns. Interprets, organizes and performs complex, highly technical, state-of-the-art tasks;

making decisions and recommendations that are recognized as authoritative and having significant impact on tasks and activities. Interfaces regularly at all levels, keeping management informed of task status, discussing newly proposed tasks, and making presentations.

Develop and reviews safety plans, establishes requirements for and monitors safety programs;

participates in system requirements and design

Education/Training:

BS in Engineering

(i.e., math or physics); MS in

Engineering desired.

Experience: 10 or more years of system safety safety engineering teams, develops hazard reports, systems and subsystem hazard analysis; develop or review testing and launch site integration; develop or review accident reports; performs and/or reviews hazard assessments; develops trade-off studies, assesses system assembly performance with respect to requirements, evaluates the effectiveness of the failure reporting, analysis, and corrective action system elements and prepares reports. Interpersonal relationship building and customer interfacing skills are desired.

Systems Safety

Major Responsibilities: Under general supervision, reviews, analyzes, and prepares contractor, subcontractor and customer program submittals including accident risk assessment reports; preliminary hazard analyses, system hazard analyses, tracking system and system inspection checklists, ground and range safety and orbital safety procedures, and accident and incident investigation analyses. Reviews and analyzes program development documentation for new and ongoing program including design criteria, specification and drawing, test operations and maintenance procedures, safety equipment and personal protective clothing, trade-off studies and sighting plans; conducts independent and complex analyses to evaluate system design, accident risk factors and hazard energy sources and recommends major abatement or mitigation actions to prevent or correct safety hazards.

Prepares test plans, monitors results and prepares final test reports. Conducts special analyses as directed. Prepares materials for presentations and participates in design reviews, technical interchange and related meetings. Interpersonal

BS in Engineering

(i.e., math or physics).

Experience: 7 or more years of directly related experience.

Junior Systems Safety

Engineer

Major Responsibilities: Under direct supervision reviews, designs, conducts, and evaluates engineering system safety analyses and risk assessments; reviews contractor system safety program submittals, design criteria, drawings, and documentation procedures for safety impacts and compliance with government standards and requirements and provides safety assessments. Assists in performing safety analyses and studies pertaining to facility and equipment systems; determines safety requirements applicable to system design;

conducts basic system safety analyses identifying primary accident risk factors and hazard energy sources; identifies undesired effects which may

Education/Training:

BS in Engineering

(i.e., math or physics).

Experience: 3 or more years of system safety engineering experience involving system and facility safety engineering risk analyses and assessments.

Experience: 3 or safety engineering experience involving system and facility safety engineering risk analyses and assessments.

occur during a system's life cycle. Recommends abatement or mitigation actions to prevent hazards from resulting in accidents. Assists in preparing systems safety analyses in accordance with Government codes and standards. Assists in performing safety assessments for missile pre-launch processing; operations and post-launch recovery or staffing operations; generates system safety checklists; prepares explosive sighting packages; participates in facility acceptance walk downs; attends design reviews and technical interchange meetings to provide safety assessments and technical supports. May attend design reviews and technical interchange meetings to provide safety assessments and technical support. Interpersonal relationship desired.

Senior Lifting Device and Equipment

Engineer

Major Responsibilities: Provides day-to-day technical responsibility of the lifting device and equipment safety efforts for NASA GSFC.

Maintains overall knowledge of NASA Safety

Policy (which includes the Lifting Standard) and ensures customer satisfaction by responding to customer requirements encompassing this safety engineering discipline. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides guidance and works independently with the customer. Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical and cost concerns.

Interacts regularly with customer representatives concerning work in progress. Interface with reliability, quality, and systems engineering to assess applicable risk to programmatic, technical and cost concerns. Interprets, organizes and performs complex, highly technical, state-of-the-art tasks; making decisions and recommendations that are recognized as authoritative and having significant impact on tasks and activities.

Interfaces regularly at all levels, keeping management informed of task status, discussing newly proposed tasks, and making presentations.

Reviews lift plans; review accident reports;

performs and/or reviews hazard assessments;

develops trade-off studies, corrective action system elements and prepares reports.

Interpersonal relationship building and customer interfacing skills are desired

(i.e., structures or mechanical);

Experience: 10 or more years of

Lifting Devices and

Equipment Technician

Major Responsibilities: Troubleshoot and inspect lifting devices and equipment to detect faults and malfunctions. Determine extent of repair required. Adjust equipment and repair or replace defective parts. Clean, lubricate and perform other minor maintenance work. Perform lifting device and equipment inspections, minor repairs, installations and respond to possible breakdown calls. Utilize daily opportunities to train and instruct, along with more formal training, is required. Inspect hoists, cranes, systems, chain falls, mobile aerial platforms, powered industrial trucks, mobile cranes, hydra-sets, and other ground support equipment used for projects. Examine all inspection tests, findings or repairs and obtain customer satisfaction. Test each crane repair for complete functionality. Complete daily paperwork accurately and completely; time tickets, service reports, inspection reports and sales lead generation. Maintain all LDE program equipment and tools in compliance with the manufacturer’s recommendations and certifications. Display a professional image and work within a team environment to accomplish goals. Maintain work area, equipment and tools in a clean and organized manner, following all safety guidelines. May attend design reviews and technical interchange meetings to provide safety assessments and technical support. Interpersonal skills are desired

Certified Inspector in

Overhead and Mobile

Crane, Powered

Industrial Truck, and

Mobile Aerail

Platform desired.

High School Diploma

Experience: 10 or more years of lifting device or equipment inspection and testing experience.

more years of lifting device or equipment inspection and testing experience.

Senior Pressure

Systems Engineer

Major Responsibilities: Provides day-to-day technical responsibility of the pressure systems safety efforts for NASA GSFC. Maintains overall knowledge of NASA Safety Policy

(which includes the Pressure Vessel and

Pressurized Systems Standard) and ensures customer satisfaction by responding to customer requirements encompassing this safety engineering discipline. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides guidance and works independently with the customer. Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical and cost concerns.

Interacts regularly with customer representatives concerning work in progress. Reviews, conducts, and evaluates pressure system engineering safety analyses and risk assessments;

Education/Training:

BS in Engineering

(i.e., mechanical or fluids); MS in

Engineering desired.

Experience: 10 or more years of reviews submittals, design criteria, drawings, and documentation procedures for impacts and compliance with government standards and requirements and provides safety assessments.

Assists in performing safety/risk analyses and studies pertaining to pressure systems;

determines safety requirements applicable to system design; conducts basic analyses identifying primary risk factors and hazard sources; identifies undesired effects which may occur during a system's life cycle. Recommends abatement or mitigation actions to prevent hazards from resulting in accidents. Assists in preparing systems analyses in accordance with

Government codes and standards. May attend design reviews and technical interchange meetings to provide safety assessments and technical support. Interpersonal relationship desired

Pressure Systems

Major Responsibilities: Under direct supervision reviews, conducts, and evaluates pressure system engineering safety analyses and risk assessments; reviews submittals, design criteria, drawings, and documentation procedures for impacts and compliance with government standards and requirements and provides safety assessments. Assists in performing safety/risk analyses and studies pertaining to pressure systems; determines safety requirements applicable to system design; conducts basic analyses identifying primary risk factors and hazard sources; identifies undesired effects which may occur during a system's life cycle.

Recommends abatement or mitigation actions to prevent hazards from resulting in accidents.

Assists in preparing systems analyses in accordance with Government codes and standards. May attend design reviews and technical interchange meetings to provide safety assessments and technical support. Interpersonal

(i.e., mechanical or fluids); MS in

Engineering desired.

Experience: 4 or more years of

Experience: 4 or engineering experience.

Non-Destructive

Examination Inspector

Major Responsibilities: Coordinate NDT activities to ensure efficient and effective delivery. Prepare and compile reports. Ensure that equipment is maintained in a serviceable condition at all times and where required is calibrated. Communicate on a regular basis with management team and support staff. Perform testing in the laboratory environment or at a customer site. Responsible for developing, qualifying and approving procedures, Education/Training:

Formal training and

Certification as a minimum of a Level

2 inspector in accordance with

ASNT SNT-TC-1A,

in the field of UT, MT, PT, and VT.

High School Diploma

Experience: 4 or more years of inspecting establishing and approving techniques, interpreting codes, standards, specifications and procedures, as well as designating the particular

NDT methods, techniques and procedures to be used. Have sufficient practical background in applicable materials, fabrication and product technology to establish techniques and to assist in establishing acceptance criteria when none are otherwise available. Have general familiarity with other appropriate NDT methods, as demonstrated by an ASNT Level III. May attend design reviews and technical interchange meetings to provide safety assessments and technical support. Interpersonal relationship desired

Experience: 4 or inspecting

Senior Reliability

Major Responsibilities: Provides day-to-day technical responsibility of the multiple reliability, maintainability, and risk analysis efforts for

NASA projects including spacecraft systems, payloads, launch vehicles, and ground support equipment. Maintains overall knowledge of

NASA Reliability, Maintainability, and

Probabilistic Risk Assessment (PRA) Policy and ensures customer satisfaction by responding to customer requirements encompassing these engineering disciplines. Responsible for properly identifying customer problems and issues, researching program requirements, and determining the most effective solution given technical qualifications and contractual requirements. Provides guidance and work independently with the customer. Requires excellent communication skills and understands broad range of systems and risk as it applies to programmatic, technical and cost concerns.

Interacts regularly with customer representatives concerning work in progress. Interface with system safety and systems engineering to assess applicable risk to programmatic, technical and cost concerns. Interprets, organizes and performs complex, highly technical, state-of-the-art tasks;

making decisions and recommendations that are recognized as authoritative and having significant impact on tasks and activities. Interfaces regularly at all levels, keeping management informed of task status, discussing newly proposed tasks, and making presentations.

Prepares product reliability, maintainability, and

PRA plans, establishes requirements for and monitors reliability programs; participates in system requirements and design teams, establishes reliability models and uses the models for systems and subsystem analysis; performs

Education/Training:

BS in Engineering

(i.e., math or physics); MS in

Engineering desired.

Experience: 10 or more years of reliability reliability and/or reviews reliability analysis; develops reliability trade-off studies, assesses system assembly performance with respect to requirements, evaluates the effectiveness of the failure reporting, analysis, and corrective action system elements and prepares reports.

interfacing skills are desired.

Reliability Engineer Major Responsibilities: Prepares product reliability and maintainability plans, establishes requirements for and monitor reliability and maintainability programs. Participates in system requirements and design teams, establishes reliability models and uses the models for systems and subsystem analysis; performs and/or reviews reliability analysis; develops reliability trade-off studies, assesses the system assembly performance with respect to requirements, evaluates the effectiveness of the failure reporting, analysis, and corrective action system elements and prepares reports. Interpersonal

(i.e., math or physics).

Experience: 7 or more years of directly related experience.

Senior Engineer Major Responsibilities: Provides day-to-day technical responsibility of Safety and Mission

Assurance Services Contract (SMAS) quality assurance efforts for NASA GSFC Mission

Assurance Branch. Maintains overall knowledge of NASA project management, quality, systems safety, reliability engineering, systems engineering, risk management. Responsible for responding to customer requests, researching requirements, formulating approaches to most effectively support customer needs. Requires considerable knowledge of quality management practices and conducts quality staff meetings as required. Develops, establishes, and maintains quality assurance programs, policies, processes, procedures and controls ensuring that performance and quality of products/services conforms to established standards and agency guidelines to ensure lasting customer satisfaction.

Provides expertise and guidance in interpreting

Government regulations, NASA guidelines and internal policies to assure compliance. Works directly with operating entities to ensure that inspections, process analyses, and audits are conducted on a continual basis as specified, to enforce requirements and meet specifications.

interfacing skills are desired.

BA/BS in

Engineering (i.e., math or physics); MS in Engineering desired. Completion of training in ISO

9000 and AS9100 are desirable.

Experience: 10 or more years of quality engineering more years of quality engineering

Systems Engineer Major Responsibilities: Determines basic Education/Training: Experience: 7 or research approach given customer needs and requirements; researches, investigates and gathers system, sub-system, historical, and technical information and performance data under limited supervision in order to prepare reports, briefings, and presentations. Examines and evaluates system, historical, and technical information to formulate present and potential mission requirements. Identifies performance and operational issues and recommends modifications of system designs through written reports, briefings, or analyses in light of mission requirements and competing systems. Develops effectiveness measures including systems need, environment, constraints, and operations concepts. Draws conclusions and verifies computational and quantitative analysis.

Compiles summaries and reports for customer representatives and answers technical questions regarding project scheduling and work requirements. Prepares charts and graphs as supporting data; edits and rewrites reports and narrative for technical accuracy; and interacts with customer representatives concerning the status of assigned tasks. Recommends personnel resources and labor requirements for proper project performance. Uses computer modeling to perform mathematical computations and failure analysis. Interpersonal relationship building and customer interfacing skills are desired.

BS in Engineering or major science (i.e., math or physics).

Experience: 7 or more years of directly related

Safety Tech III Inspects work areas and equipment to ensure compliance with company, state, and federal safety policies and regulations. Responsibilities also include documenting safety inspections, citing dangerous areas/procedures and recommending corrective procedures, and maintaining safety equipment supply and availability. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.

Typically reports to a supervisor or manager.

Bachelor's degree in area of specialty is desired

Experience: 4-6 years of experience in the field

Experience: 4-6 in the field

Safety Tech II Inspects work areas and equipment to ensure compliance with company, state, and federal safety policies and regulations. Responsibilities also include documenting safety inspections, citing dangerous areas/procedures and recommending corrective procedures, and maintaining safety equipment supply and availability. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan

Education/Training:

Bachelor's degree in area of specialty is desired

Experience: 2-4 years of experience in the field or in a related area

Experience: 2-4 in the field or in a related area and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required.

Typically reports to a supervisor or manager.

Metrology Calibration

Tech II

Major Responsibilities: Independently determines and performs operations required to calibrate and certify electronic and physical/dimension M&TE, maintaining traceability to the National Institute of Standards and Technology (NIST), US Department of

Commerce, or by reference to fundamental constants of nature. These calibrations may include, but are not limited to, the following disciplines: electrical, dimensional, temperature, mass, force, and torque in both a field and laboratory environment.

Major duties:

-Assess and utilize calibration methods and techniques based on principles of measurement science, technical analysis of measurement problems, and accuracy and precision requirements, analyzes magnitude of error sources contributing to uncertainty of results and/or test accuracy ratios to determine reliability of measurement process in quantitative terms.

-Recommend substitution of standards or measuring equipment if required, diagnose and repair malfunctions, in complex M&TE using theories of operation, block diagrams, schematics, logic trees, and software diagnostics to the component level.

-Provide training to other technicians on metrology principle, resolving technical problems, and complicated electronic theory.

-Inspects M&TE for preventive maintenance, cleanliness, and safety requirements; analyzes and interprets results of measurements and calibrations using mathematical formulas and authenticate calibration certificates for measurements and calibrations and calibration correction charts.

-Other duties include creating and/or revising calibration procedures, selecting suitable substitution of standard test and measurement equipment, and entering documentation into computer systems.

-Assists in development of new technical capabilities and measurement processes.

-This individual shall perform any and all duties assigned by the Laboratory Manager, within their

Education/Training:

Associate degree in

Metrology or

Electronics, or equivalent technical training (military or civilian)

Experience: 8-10 years minimum experience in metrology or a related field, or any equivalent combination of education/experience

Experience: 8-10 years minimum experience in metrology or a related field, or any equivalent combination of education/experience scope of knowledge, in the performance of the contract

Metrology Quality

Assurance Engineer or

Sr. Product Engineer

Major Responsibilities: This position ensures that products and services provided by the

Metrology and Calibration Laboratory comply with customers’ requirements and with Agency and Center policies and procedures and has the authority to withhold product from delivery or suspend a calibration in order to prevent the release of measurement and test equipment when quality is suspect. Responsible for evaluating and reporting Laboratory product and process quality.

Designated to perform Quality Reviews, Process

Reviews, and Standard Reviews applicable to the

QMS. The Metrology Quality Assurance

Engineer shall ensure all quality related requirements, as outlined in the national or international standard designated by NASA, are followed at all times to maintain laboratory service quality. Is the lead to assist the

Laboratory Manager in promoting and directing the QMS of the Metrology and Calibration

Laboratory. Additional knowledge and experience with AS9100, ANSI Z540.1, Z540.3-

2006, ISO 17025 and other quality standards are also needed for the Lead position.

Major Duties:

-Maintain records of all customer complaints and the actions taken to resolve those complaints.

Complaints or other issues regarding compliance with laboratory policies shall be promptly brought to the attention of the Laboratory

Manager for resolution.

-Perform Quality Surveys, Process Reviews, and

Standard Reviews as necessary, to assess equipment condition, process compliance, measurement traceability, personnel proficiency, and training quality.

-Participate in root-cause analysis on all identified critical quality nonconformities to determine the most likely cause. Record nonconformity, root cause, corrective action determinations, preventative action determinations, and all other required quality review information in the appropriate software.

-Coordinate with the Laboratory Manager and

Metrologist to perform and document trend analysis at least quarterly. Provide findings of all quality analysis to the Laboratory Manager and

Metrologist.

-Compile quality data, produce monthly quality summary reports, and maintain all required quality documentation in accordance with the laboratory QM.

-Create and/or revise calibration procedures, Education/Training:

Associate degree in

Metrology or

Electronics, or equivalent technical training (military or civilian)

Experience: 8-10 years minimum experience in metrology or a related field, or any equivalent combination of education/experience.

Additional training and/or experience in

Quality Assurance practices and principles is also required selecting suitable substitution of standard test and measurement equipment, and entering documentation into computer systems.

-Provide QMS training and evaluation of other evaluators as required.

-Ensure that outside calibration vendor support utilized meets laboratory policy and NASA contractual requirements.

-Assist the Laboratory Manager in establishing, monitoring, reviewing, and promoting the Met

Cal Lab Quality Management Systems, processes, and procedures.

-This individual shall perform any and all duties assigned by the Laboratory Manager, within their scope of knowledge, in the performance of the contract.

Metrologist Major Responsibilities: Independently evaluates, selects, and applies engineering, scientific techniques, procedures, and methodologies and criteria to measurement and/or calibration responsibilities of the Goddard

Space Flight Center’s Metrology and Calibration

Laboratory. Assist technicians and customers in special, highly technical, complex, or unique measurements. The Metrologist solves calibration/measurement problems and questions from the laboratory technical staff, engineers, scientists, and other customers, as necessary.

Metrologist may be selected to serve as primary laboratory measurement assurance program lead, ensuring traceability and quality measurements in all aspects of the services provided by the

Metrology and Calibration Laboratory.

Major Duties:

-Research, evaluate, and implement improvements in laboratory measurement processes.

-Calculates total measurement system accuracy/uncertainty/measurement decision risk by determining and properly combining system component accuracies/uncertainties.

-Uses mathematical techniques to calculate measurement uncertainties and develop/improve measurement processes or solve highly complex measurement process problems.

-Calculates reliability of standards and field instruments, including End of Period Reliability

(EOPR), Measurement Decision Risk (MDR), False Accept Risk (FAR), and False Reject Risk

(FRR).

-Develops and maintains automated calibration interval system based on NCSL RP-l, "Establishment and Adjustment of Calibration

Intervals" to meet organizational goals and metrics.

Education/Training:

Associate degree in

Metrology or

Electronics, or equivalent technical training (military or civilian)

Bachelor's degree in physics, metrology, mechanical or electrical engineering from an accredited college or university

Experience: at least

(5) years field related experience, or an

Associate degree and/or equivalent military school training in a relevant discipline with ten

(10) or more years of direct experience required with demonstrated ability.

Additional relevant education may be substituted for a portion of experience.ractices and principles is also required

-Serves as the technical resource by remaining current in the newest calibration/measurement theories, equipment, methodologies, research, and specifications. This includes maintaining a technical library.

-Provides quality metrology services with documentation of records and objective compliance to NPD8730.1, GPR 8730.5, and

ANSI/NCSL Z540.1, Z540.3-2006 and other standards as contractually required.

-Performs reverse traceability data evaluation duties in compliance with Laboratory Quality

Management System (QMS), as well as providing support to customers dealing with review of impact to service or product.

-Assists in directing and maintaining the laboratory policies, procedures, instructions, and plans of the Metrology and Calibration Program.

-Acts as technical contact and subject matter expert to other NASA centers' calibration laboratories, as well as to GSFC Met Cal

Program Manager/technical monitor.

-Writes technical/administrative reports and conducts technical presentations.

-Participates and actively supports the NASA

Metrology and Calibration Working Group

(MCWG).

-Acts as primary Measurement Assurance

Program (MAP) contact to other NASA centers and NASA HQ.

-Plans, implements, and conducts MAPs as directed by NASA and the MCWG. Contributes to compilation of NASA reference publications.

* YEARS OF EXPERIENCE CANNOT BE USED TO SATISFY DEGREE REQUIREMENTS