NIA Linens and Laundry Services-Statement of Work - GINC.pdf

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Statement of Work (SOW)

A. GENERAL INFORMATION

1. Title of Project: Laundry and Linens for NIA Clinical Unit and NIA Healthy Aging in Neighborhoods of Diversity across the Life Span Study (HANDLS)

2. Background Information: The National Institute on Aging (NIA), one of the 27 Institutes and Centers of NIH, leads a broad scientific effort to understand the nature of aging and to extend the healthy, active years of life. The Intramural Research Program (IRP) of the National Institute on Aging (NIA) provides a stimulating setting for a comprehensive effort to understand aging through multidisciplinary investigator-initiated research, in this regard.

One of the IRP's program activities includes the Clinical Research Core (CRC) part of the NIA Clinical Unit within the Office of the Scientific Director. The CRC seeks to elucidate normative values and separate normal aging findings from disease states. The CRC’s goal is to prolong disease-free states with age. The CRC serves as an infrastructure to facilitate the creation and development of therapeutic targets for the treatment of age-related disease across the Intramural Research Program. The CRC performs research in various protocol studies that have direct clinical applications to aging and disease states.

Participants in the various protocols may spend one or more days in the Clinical Unit participant rooms. Therefore, clean linens are required for participants’ overnight stays.

3. Purpose or Objective of the Requirement: The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW). The contractor shall provide linens and laundering services for NIA Clinical Unit participants and patient rooms.

4. Type of Contract Contemplated:

Contract, Open Market, and the expected value will be provided (inclusive of options).

5. Period of Performance: The period of performance is twelve months (12) from the date of award, plus four (4) one-year options.

B. CONTRACTOR REQUIREMENTS (SCOPE OF WORK)

Independently and not as an agent of the Government, the Contractor shall be required to furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government, as needed to perform the tasks as specified herein. Specifics areally, the contractor shall:

• NIA Clinical Unit participant rooms and testing rooms with a total of 16 beds will be provided with fresh, clean linens as needed. Additional linens may be provided for the NIA HANDLS research study located in the Baltimore metropolitan area in NIA’s mobile Medical Research Vehicles (MRVs).

• Linens include but not limited to: flat sheets, fitted sheets, draw sheets, pillowcases, thermal blankets, bath blankets, bath towels, washcloths, tie gowns, tie gowns 8X, pillows, under pads, and hamper bags. On rare occasions, may require laundering of participant or research items (i.e. clothes, etc.).

• Clean linens will be delivered to and soiled linens will be picked up at the NIA Clinical Unit located in the Baltimore metropolitan area.

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• Incumbent is responsible for any charges incurred in the delivery/or pick-up of linens (i.e.

loading dock fees, etc.).

1. Hazard Exposure Control

• The items to be laundered include NIA Clinical Participants’ linens. These items are potentially biologically contaminated. Proper precautions must be taken by laundry personnel to protect themselves from exposure to potentially hazardous material.

• Laundry areas must have hand washing facilities readily available to workers.

• Laundry workers must wear appropriate personal protective equipment (e.g., gloves and protective garments) while sorting soiled items.

• Laundry equipment must be used and maintained according to the manufacturer’s instructions to prevent microbial contamination of the system.

• Damp textiles must not be left in machines overnight.

2. Pick-up of Soiled Laundry

• The NIA Clinical Unit is responsible for gathering the soiled linens from their facilities and pooling them together to be picked up by VENDOR at designated location. Items will be placed in laundry bags (as determined and provided by vendor).

• Vendor must provide means of picking up soiled linens at least twice per week (preferably Wednesday and Friday afternoons), as NIA does not have storage space to hold soiled linens, except on vendor observed holidays. When vendor is closed for a holiday, vendor will pick up soiled coats on agreed upon day in lieu of the holiday.

• The number of items to be laundered will vary depending upon the NIA Clinical Unit and NIA HANDLS activities.

• Clean and contaminated items must be transported in vehicles (e.g., trucks, vans, and carts) that allow for separation of clean and contaminated items.

3. Laundering

• The antimicrobial action of the laundering process results from a combination of mechanical, thermal, and chemical factors. If hot water is used, linen must be washed with a detergent in water at least 160 degrees F for 25 minutes. If low temperature (less than 160 degrees F) laundry cycles are used, chemicals suitable for low-temperature washing at proper use concentration must be used.

• Chlorine bleach provides an extra margin of safety. A total available chlorine residual of 50- 150 ppm must be achieved during the bleach cycle.

• The last action of the washing process must include the addition of a mild acid to neutralize any alkalinity in the water supply, soap, or detergent. This shift in pH also may inactivate some microorganisms.

4. Clean Laundry Return

• Clean linen must be handled, transported, and stored by methods that will ensure its cleanliness.

• Cleaned items will be returned to the NIA Clinical Unit every Tuesday and Thursday, except vendor observed holidays. When vendor is closed for a holiday, vendor will return cleaned linens on agreed upon day in lieu of the holiday.

5. Vendors must submit their charge per pound for the following:

• Flat sheets

• Fitted sheets

• Draw sheets

• Pillowcases

• Pillows

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• Thermal blankets

• Bath blankets

• Bath towels

• Washcloths

• Tie gowns

• Tie gowns 8X

• Under pads

• Hamper bags

• Any emergency pick up and/or delivery charge must also be submitted.

C. GOVERNMENT RESPONSIBILITIES

• NIA will grant the incumbent access to the Clinical Unit located in the Baltimore metropolitan area when linens are delivered or picked up.

• NIA will be responsible for all damage to or loss of items belonging to the vendor used in performance of this contract when those items are not in sole possession of the vendor.

Upon request, NIA will return all items belonging to the vendor.

D. DELIVERY OR DELIVERABLES

No written deliverables. Refer to the above scope of work in Section B. “Contractor Requirements (Scope of Work)”.

E. TRAVEL

Not applicable.

F. CONTRACTOR EXPERIENCE REQUIREMENTS – KEY PERSONNEL

Not applicable.

G. SECURITY REQUIREMENTS:

H. DATA RIGHTS

I. SECTION 508 – ELECTRONIC AND INFORMATION TECHNOLOGY STANDARDS

J. CONTRACTING OFFICER'S REPRESENTATIVE (COR)

1. The following Contracting Officer's Representative (COR) will represent the Government for the purpose of this contract:

Name: Taryn E. Mabe National Institute on Aging (NIA) Intramural Research Program (IRP) Office of the Scientific Director 251 Bayview Boulevard Room 4C023 Baltimore, Maryland 21224 Telephone Number: (410) 558-8310 Fax: (410) 558-8103

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E-mail address: mabete@mail.nih.gov

2. The COR is responsible for: (1) monitoring the Contractor's technical progress, including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements; (2) interpreting the statement of work and any other technical performance requirements; (3) performing technical evaluation as required; (4) performing technical inspections and acceptances required by this contract; and (5) assisting in the resolution of technical problems encountered during performance.

3. Alternate COR: N/A

4. The Contracting Officer is the only person with authority to act as agent of the

Government under this contract. Only the Contracting Officer has authority to: (1) direct or negotiate any changes in the statement of work; (2) modify or extend the period of performance; (3) change the delivery schedule; (4) authorize reimbursement to the Contractor for any costs incurred during the performance of this contract; (5) otherwise change any terms and conditions of this contract; or (6) sign written licensing agreements.

Any signed agreement shall be incorporated by reference in Section K of the contract

5. The Government may unilaterally change the COR designation for this contract.

mailto:mabete@mail.nih.gov