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Past Performance Questionnaire

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ATTACHMENT 10

RELEVANT PAST PERFORMANCE QUESTIONNAIRE

Note: To be completed by your references and returned by your references to the Contract Specialist along with your quotation. Failure to do so may result in rejection of your quotation.

Your organization has been identified for participation in the past performance evaluation on a current solicitation at the National Archives and Records Administration (NARA), College Park, Maryland. This survey will be used to evaluate the past performance for the contractor and contracting action identified below.

Your candid response to the questions is important to our evaluation effort and may affect the award outcome. Please indicate "N/A" in any area which is not applicable to work performed on your contracting action. In accordance with OFPP Policy Letter Number 92-5, the names of individuals supplying past performance information will remain confidential.

Please take a moment to complete the enclosed survey and email or fax the completed and signed survey to the contact listed below by July 10, 2006. A representative of NARA may contact you to arrange a time for a phone interview to review the survey. If you have any questions regarding this survey please contact Mr. Damon Nevils at:

Email: damon.nevils@nara.gov

Phone: 301-837-0771

Fax: 301-837-3227

The following information is being requested:

Contract number:

Contractor’s name, operating unit and address:

Type of contract:

Program Name:

Contract Initiation date:

Contract completion date (including extensions):

Years Remaining:

Describe any schedule changes and reasons for schedule changes (if any):

Award Amount:

Current Contract $ Value (including exercised options and extensions):

Projected Final Contract $ Value (including exercised options and extensions):

Reason why Award Amount and Current or Projected Final Contract $ Value differ (if they differ):

Description of the work performed (include the size, scope, and complexity of the project):

Evaluators name, position, organization, and role on the contract:

Evaluator’s phone # and email address:

Number of month’s contractor performance was monitored by evaluator:

1. Please rate each item listed below (circling is preferable; Use 1 through 5 with 5 being outstanding and 1 being unsatisfactory; N/O (Not Observed)) and Provide Comments to identify Specific Strengths/Weaknesses in each area

A1. Quality of Products or Services: Assess the contractor’s conformance to contract requirements, specifications, and standards of good workmanship (e.g., technical, professional, environmental, or safety and health standards).

Issue Anticipation/Prevention
1
2
3
4
5
N/O
Process Improvement
1
2
3
4
5
N/O
Lesson Learned Incorporation
1
2
3
4
5
N/O
Thoroughness
1
2
3
4
5
N/O
Overall Quality
1
2
3
4
5
N/O

A2. Proficiency in:

Operations and Maintenance Services
1
2
3
4
5
N/O
1
2
3
4
5
N/O
1
2
3
4
5
N/O
1
2
3
4
5
N/O
1
2
3
4
5
N/O
Additional Services
1
2
3
4
5
N/O
1
2
3
4
5
N/O

A3. Management of Key Personnel: Assess the contractor’s performance in selecting, retaining, supporting, and replacing, when necessary, key personnel.

Retention
1
2
3
4
5
N/O
Replacement Speed and Quality
1
2
3
4
5
N/O

Comments (List specific strengths and weaknesses):

B. Timeliness of Performance - Assess the timeliness of the contractor against the completion of the contract, task orders, milestones, delivery schedules, administrative requirements (e.g., efforts that contribute to or affect the schedule variance).

Extent to which work and deliverables were delivered on time
1
2
3
4
5
N/O

Comments (List specific strengths and weaknesses):

C. Cost Control - Assess the contractor’s effectiveness in forecasting, managing, and controlling contract costs (*Do not rate this item for Firm Fixed Priced contracts).

Performed Within Estimates
1
2
3
4
5
N/O
Cost Consciousness
1
2
3
4
5
N/O

Comments (List specific strengths and weaknesses):

D. Business Relations - Assess the integration and coordination of relationships needed to execute the contract

Business/Contracting Relations
1
2
3
4
5
N/O
Response to Change
1
2
3
4
5
N/O
Subcontract Management
1
2
3
4
5
N/O
Interaction with End Users
1
2
3
4
5
N/O
Extent of End User Satisfaction
1
2
3
4
5
N/O
Responsiveness
1
2
3
4
5
N/O

Comments (List specific strengths and weaknesses):

E. Resolution of Problems - Assess the contractor’s performance in resolving problems that arose during performance of the contract.

Problem Resolution
1
2
3
4
5
N/O

Comments (List specific strengths and weaknesses):

2. Overall Assessment: (please circle)

NOT OBSERVED

Comments (List any major strengths and major weaknesses):

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