NAFUA1-26-R-0003 CAFETERIA SERVICES.pdf
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- Solicitation number
- NAFUA1-26-R-0003
- Issued by
-
Defense Logistics Agency
About this file
This is a Request for Proposal (RFP) for cafeteria and food truck concession services at the Defense Distribution Depot San Joaquin in Tracy, California, issued by the Defense Logistics Agency (DLA) Family & Morale, Welfare, and Recreation (FMWR). The contractor will operate two cafeterias (Buildings 100 and 16) and one mobile food truck, providing breakfast and lunch services five days per week (Monday–Friday, 6:00 a.m. to 2:00 p.m. PST). The contract is structured as a revenue-generating concessionaire agreement with a base period of two years (December 30, 2026–December 29, 2028) followed by eight one-year option periods through December 29, 2036. The contractor must submit a monthly concessionaire fee or commission percentage of gross sales to the NAFI, whichever is greater. Historical sales data indicates average monthly net revenue of approximately $40,738.56 (March–August 2026), with the cafeterias serving approximately 300 patrons daily and the mobile truck serving approximately 150 patrons daily.
Offerors must be registered in SAM.gov and provide their Unique Entity ID to be eligible. Site visits must be completed by October 28, 2026; written questions are due by 3:00 p.m. EST on October 30, 2026; and proposals must be received by 3:00 p.m. EST on November 2, 2026. Key contractual requirements include: ServSafe food safety certification for all on-site managers and supervisors; compliance with Tri-Service Food Code (TB MED 530), Army Regulations 40-5 and 40-657, and OSHA standards; provision of all labor, equipment, and materials (except NAFI-furnished equipment); acceptance of credit/debit cards and cash; comprehensive financial reporting on an accrual basis with monthly submission to the Contracting Officer by the 20th of each month; $5,000,000 minimum general liability insurance naming the NAFI and U.S. Government as additional insureds; and E-Verify enrollment for 100% of personnel within 15 days of award. The Contracting Officer is Stephen Villamil (stephen.villamil@dla.mil, 571-375-6568).
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DEFENSE LOGISTICS AGENCY
HEADQUARTERS
8725 JOHN J. KINGMAN ROAD
FORT BELVOIR, VIRGINIA 22060-6221
DM-Q
22 Sep 2026
Dear Prospective Offeror, The Defense Logistics Agency Family & Morale, Welfare, and Recreation (FMWR) invites qualified offerors to submit proposals in response to the Request for Proposal (NAFUA1-26-R- 0003) to provide all labor, equipment, materials, and incidentals to operate two (2) cafeterias and a mobile food truck at the Defense Distribution Depot San Joaquin, Tracy, California.
A site visit may be scheduled with the Contracting Officer at stephen.villamil@dla.mil. All site visits shall take place no later than October 28, 2026. All questions are due to the Contracting Officer in writing no later than 3:00 PM EST on October 30, 2026. All proposals are due no later than 3:00 PM EST on November 2, 2026.
Should you have any questions regarding the solicitation or site visit, please reach out to the Contracting Officer at stephen.villamil@dla.mil or by phone at 571-375-6568.
Sincerely, S.M. VILLAMIL
Contracting Officer
NAFUA1-26-R-0003
SOLICITATION, OFFER AND AWARD
(Nonappropriated Funds)
4. SOLICITATION TYPE2. CONTRACT NO. 3. SOLICITATION NUMBER
7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)
6. REQUISITION/PURCHASE NUMBER
NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder"
NEGOTIATED BID (RFP)
SEALED BID (IFB)
5. DATE ISSUED
1. No appropriated funds of the United States shall become due or paid the contractor by reason of this solicitation / award
PAGE OF PAGES
1 84
C. E-MAIL ADDRESS
EXT.NUMBERAREA CODE
B. TELEPHONE (NO COLLECT CALLS)A. NAME
10. FOR
INFORMATION
CALL
CAUTION: LATE Submissions, Modifications and Withdrawals: See Section L. All offers are subject to all terms and conditions contained in this solicitation.
(Date)(Hour) local timeuntildepository located in copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if hand carried, in the
SOLICITATION
9. Sealed offers in original and
PART IV - REPRESENTATIONS AND INSTRUCTIONS
OTHER STATEMENTS OF OFFERORS
EVALUATION FACTORS FOR AWARD
INSTR., CONDS., AND NOTICES TO OFFERORS
REPRESENTATIONS, CERTIFICATIONS AND
LIST OF ATTACHMENTS
CONTRACT CLAUSES
PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.
I
J
K
L
M SPECIAL CONTRACT REQUIREMENTS
CONTRACT ADMINISTRATION DATA
DELIVERIES OR PERFORMANCE
INSPECTION AND ACCEPTANCE
PACKAGING AND MARKING
DESCRIPTION/SPECS./WORK STATEMENT
SUPPLIES OR SERVICES AND PRICE/COST
SOLICITATION/CONTRACT FORM
PART II - CONTRACT CLAUSESPART I - THE SCHEDULE
H
G
F
E
D
C
B
A
SEC. DESCRIPTION PAGE(S) (X) DESCRIPTION SEC. (X)
11. TABLE OF CONTENTS
18. OFFER DATE17. SIGNATURE
SUCH ADDRESS IN SCHEDULE.
IS DIFFERENT FROM ABOVE - ENTER
15C. CHECK IF REMITTANCE ADDRESS
EXT.NUMBERAREA CODE
15B. TELEPHONE NUMBER
(Type or print)AND
ADDRESS
OF
OFFEROR
CODE FACILITY
16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER15A. NAME
DATEAMENDMENT NO.DATEAMENDMENT NO.
and related documents numbered and dated):
amendments to the SOLICITATION for offerors
(The offeror acknowledges receipt of
14. ACKNOWLEDGEMENT OF AMENDMENTS
CALENDAR DAYS (%)30 CALENDAR DAYS (%)20 CALENDAR DAYS (%)10 CALENDAR DAYS (%)
(See Section I, Prompt Payment Provisions)
13. DISCOUNT FOR PROMPT PAYMENT
designated point(s), within the time specified in the schedule.
by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the
12. In compliance with the above, the undersigned agrees, if this offer is accepted within ______________ calendar days (60 calendar days unless a different period is inserted
NOTE: Item 12 does not apply if the solicitation includes the provisions at Section L., Minimum Bid Acceptance Period.
OFFER (Must be fully completed by offeror)
IMPORTANT - Award will be made on this Form, or on DA Form 4071, or by other authorized official written notice.
28. AWARD DATE
(Signature of Contracting Officer)
27. Nonappropriated Fund Instrumentality
25. PAYMENT WILL BE MADE BY
26. NAME OF CONTRACTING OFFICER (Type or print)
CODE
24. ADMINISTERED BY (If other than Item 7)
ITEM
(4 copies unless otherwise specified)
23. SUBMIT INVOICES TO ADDRESS SHOWN IN
21. ACCOUNTING DATA20. AMOUNT19. ACCEPTED AS TO ITEMS NUMBERED
AWARD (To be completed by NAFI)
CODE
PRLP1-KM-04-26-0004
X
UA1
Defense Logistics Agency NAF Contracting Office 8725 John J. Kingman Road Suite 1134 Fort Belvoir VA 22060 USA
1500 ES
Stephen Villamil 571 stephen.villamil@dla.mil
375-6568
PAGE(S)
Stephen Villamil
DA FORM 4069, NOV 04
For use of this form see AR 215-4;
the proponent agency is OACSIM
1-2 3 - 4 - 4 5 - 195 - 19 20 -- 221 24 - 255 26 - 32
33 - 677
69 - 749
- 74 75 - 82 83 - 844 via email to stephen.villamil@dla.mil or SEE BLOCK 7 FOR SHIPPING ADDRESSDDRESS November 2, 2026
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
NAME OF OFFEROR OR CONTRACTOR
2 84
CONTINUATION SHEET
(Nonappropriated Funds)
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
NAFUA1-26-R-0003
(A) (B) (C) (D) (E) (F)
0001 1 EA
0002 1 EA
0003 1 EA
Delivery: 12/30/2026 Delivery Location Code: LP1RP
DLA Installation Mgmt San Joaquin
25600 S. Chrisman Road
Bldg. 101, MWR Financial Management
ATTN: Alicia Rojas
Tracy CA 95304 USA
Period of Performance: 12/30/2026 to 12/29/2036
Food and beverage concession services for Building 100.
Food and beverage concession services for Building 16.
Food and beverage concession service for mobile food truck.
DA FORM 4068, NOV 04
For use of this form see AR 215-4;
the proponent agency is OACSIM
Section B – Supplies or Services And Prices/Costs
B-1. GENERAL. This is a procurement of the Defense Logistics Agency (DLA) One Fund Morale, Welfare, and Recreation (MWR) Nonappropriated Funds Instrumentality (NAFI), hereinafter referred to as NAFI.
B-2. TYPE OF CONTRACT. It is anticipated that this solicitation is to be awarded as a Concessionaire (revenue-generating) type contract with a Base Period of Two (2) years with Eight (8) One-year option periods.
B-3. SUPPLIES AND/OR SERVICES PRICE/COST SCHEDULE. Offeror is to fill in the proposed pricing table on the next page for the base period and each option period. For each Contract Line Item Number (CLIN), the Offeror shall propose:
(a) a monthly concessionaire fee payable to the NAFI; and
(b) a commission percentage of Gross Sales payable to the NAFI.
The contractor shall pay the NAFI the monthly concessionaire fee or the proposed commission percentage of Gross Sales, whichever is greater, for each month of contract performance. The proposed fees and commission percentages shall apply to the applicable base or option-period CLIN identified in this section.
B-4. AWARD. Upon award of contract, Sections K, L, and M of the solicitation will be removed, and the Contractor’s technical proposal, including any revisions will be incorporated by reference, subject to Clause I.8, Order of Precedence (BI.013).
B-5. DEFINITION OF GROSS SALES. As used herein, 'Gross Sales' is defined as the total of all sales of goods, food, beverages, and services, including catering, mobile operations, and delivery, made by the Contractor, its employees, or subcontractors in, on, or from the Contract premises. Gross Sales shall include all cash, credit, debit, or charge transactions, regardless of whether collection is actually made. Only the following may be excluded from Gross Sales: (1) actual sales taxes collected and paid directly to a taxing authority, (2) the value of documented employee meals, and (3) refunds or credits actually given to customers for returned goods/unsatisfactory services.
B-6. PROPOSED FEE TABLE
CLIN
Contractor shall pay either monthly concessionaire fee or commission/percentage of gross sales, whichever is higher.
Item No. Description Monthly Concessionaire Fee Commission/Percentage of
Gross Sales
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck– Base Period December 30, 2026 – December 29, 2028
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 1 December 30, 2028 – December 29, 2029
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 2 December 30, 2029 – December 29, 2030
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 3 December 30, 2030 – December 29, 2031
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 4 December 30, 2031 – December 29, 2032
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 5 December 30, 2032 – December 29, 2033
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 6 December 30, 2033 – December 29, 2034
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 7 December 30, 2034 – December 29, 2035
Food & Beverage Concession: Building 100, Building 16, Mobile Food Truck – Option Period 8 December 30, 2035 – December 29, 2036
SECTION C - DESCRIPTIONS/SPECIFICATIONS/WORK STATEMENT
C-1. SUMMARY STATEMENT
Defense Logistics Agency Family & Morale, Welfare, and Recreation (MWR) has a requirement for a made-to-order style cafeteria food services at DLA San Joaquin, Tracy, California. The mission of Family & Morale, Welfare, and Recreation is to support the Warfighter and their family to ensure operational readiness of the DLA workforce.
C-2. REQUIREMENT
The contractor shall furnish all labor, supervision, management, support personnel, transportation, equipment, tools, and material for two (2) cafeterias, catering operations and a mobile food truck to be performed at DLA San Joaquin in Tracy, CA.
C-3. OBJECTIVE
To establish concession services in support of the working staff of DLA San Joaquin.
These facilities are to be operated for the benefit of approximately 1,200+ personnel. The concession services to be provided are:
a. Cafeteria operations. The contractor shall provide breakfast and lunch five (5) days a week, Monday through Friday, in Building 100 cafeteria, Building 16 cafeteria and via a mobile food truck. This requires, but not limited to, a minimum of short order (grill) food service for breakfast and a (a) hot line food service, (b) salad offerings, (c) deli-style sandwich bar; (d) soup; (e) short order (grill) and fast-food service for lunch; (f) pizza station
(g) and an entrée of the day. The contractor shall use best expert judgment to develop menus and offerings that appeal to the preferences and needs of the patron demographic.
The contractor may add new menu items at any time with prior approval from the Contracting Officers Representative (COR) on item and price.
C-4. BACKGROUND
The Defense Logistics Agency Family & Morale, Welfare, and Recreation, a Nonappropriated Fund Instrumentality (NAFI) is a nonappropriated fund activity of the Department of the Army. The NAFI has various locations where food services can be provided. The concession activity shall operate two (2) cafeteria operations, one out of building 100 and one out of building 16, and a mobile food truck on the DLA San Joaquin installation, 25600 S. Chrisman Road, Tracy, CA. 95304. The cafeterias serve approximately 300 patrons per day and the mobile food truck has approximately 150 patrons per day consisting of military, civilian and contractor personnel working/visiting at DLA Distribution San Joaquin. In addition, several conferences and trainings take place on the installation which increases patron counts for all food and beverage operations. March 1, 2026 through August 30, 2026 net sales revenue is $244,431.36 with a monthly average of $40,738.56. Floor plans of the available space are attached.
C-5. GENERAL PERFORMANCE REQUIREMENTS
a. The contractor shall attend and participate in a Contract Award In-Brief meeting with the Contracting Officer's Representative (COR) at a date and time set by the Contracting Officer. The purpose of the meeting is to discuss administrative procedures, processes and contractual tasks.
b. The contractor shall furnish all labor, supervision, management, support personnel, transportation, equipment, tools and material, except for furnished equipment and services as described herein.
c. The contractor shall commence the occupation and performance of the cafeteria and catering operations and mobile food truck, including transition of employees, on the date specified in the notice to proceed issued by the Contracting Officer; which date shall not be later than thirty (30) days after contract award.
d. Prices shall be posted neatly in a conspicuous place and shall be competitive with and no higher than those in the local market area for the same or similar items.
Adjustments to pricing must be presented in writing. Prices may be changed only with prior written approval from the COR. The contractor shall provide a price list which includes all offerings.
e. All food and beverages shall be purchased from approved sources in accordance with Department of Defense regulations. Title to all food and saleable items shall remain with the contractor until sold to patrons. All spoiled and outdated products shall be disposed of appropriately and legally by the contractor.
f. The contractor shall not provide free merchandise or services except in conjunction with promotional programs approved by the COR.
g. The contractor shall be responsible for ensuring that all Contractor provided equipment is compliant with all DLA Installation Management at San Joaquin safety regulations and requirements. The contractor shall not begin operations before the DLA Installation Management at San Joaquin Safety Office approves the set-up and inspects the work environment.
h. Contractor shall comply with Technical Bulletin (TB) Medical 530, Tri-Service Food Code; Army Regulation (AR) 40-5, Army Public Health Program; and AR 40-657, Veterinary / Medical Food Safety, Quality Assurance, and Laboratory Service and Occupational and Environmental Health. Food Service Sanitation Food handlers must be inoculated against Hepatitis A. It shall be the responsibility of the contractor to have all their employees inoculated for Hepatitis A as stated in TB MED 530, and to provide written verification to the
COR.
i. The contractor shall be responsible for cleanliness, hygiene, and sanitation of all machines and equipment and adherence to all sanitation requirements of DLA Installation Management at San Joaquin. The contractor shall not begin operations before DLA Installation Management at San Joaquin approves of sanitation materials to be used by the contractor.
j. The contractor shall be responsible for conducting business in a safe manner for customers and staff.
k. The contractor shall, at all times, keep the work area, including storage areas, free from accumulations of waste materials. Upon completing the work, the contractor shall leave the work area in a clean, neat, and orderly condition satisfactory to the COR.
I. The contractor shall accept credit cards, debit cards, cash and other forms of payment normally accepted in the contractor's commercial trade. The contractor is solely responsible for the payment of any fees, charge backs, and other costs levied by the charge card(s) issuing companies or banks. The contractor shall be responsible for the collection from authorized patrons of all monies due.
m. The contractor shall familiarize itself with the rules and regulations of the Military
Installation.
n. The contractor may not sale sundry items without approval from the COR.
o. The contractor must have written approval by the Contracting Officer prior to utilizing subcontractors in the performance of any requirements of the contract. As part of the approval request, the prime contractor must provide a copy of the proposed subcontract agreement and a detailed management plan that describes how the prime will provide 'overall management and supervision' of the subcontractor, including quality control, compliance reporting, and risk mitigation.
p. The prime contractor shall, at all times, retain primary responsibility for contract performance and serve as the government's single, authoritative point of contact for all contractual and operational matters. The prime contractor may not delegate its core management, supervision, or communication responsibilities to a subcontractor. All terms, conditions, specifications and clauses which apply to the awarded contractor also apply in full and like measure to any sub-contractor(s).
C-6. PRIME CONTRACTOR PERFORMANCE, SUBCONTRACTING, AND
ACCOUNTABILITY
a. Prior Approval. The Contractor shall obtain the Contracting Officer’s prior written approval before entering into, replacing, materially modifying, or terminating any subcontract used to perform requirements under this contract. This requirement applies to all first-tier subcontractors performing recurring operational, management, food-service, catering, staffing, or other material contract functions.
b. Approval Request. The Contractor’s request for approval shall identify the proposed subcontractor, the portion of work to be subcontracted, the period of subcontract performance, and the proposed subcontract arrangement. The request shall include a detailed subcontract-management plan describing how the Contractor will provide active and substantive overall management and supervision of the subcontractor, including—
1. The Contractor’s designated manager(s), authority, and responsibility for day-to-day oversight of subcontracted performance;
2. Quality-control procedures, performance monitoring, reporting, and corrective-action procedures;
3. Procedures for ensuring compliance with all applicable contract requirements, including customer-service, sanitation, safety, staffing, financial reporting, insurance, and facility requirements;
4. The Contractor’s procedures for resolving subcontractor performance deficiencies, staffing shortfalls, supply-chain disruptions, and other operational issues without interruption to contract performance; and
5. The Contractor’s procedures for maintaining responsibility for all financial, operational, and performance risks associated with subcontracted work.
c. Prime Contractor Responsibility. The Contractor shall remain fully responsible and liable for the timely, complete, and satisfactory performance of all contract requirements, whether performed by the Contractor or by a subcontractor. Use of a subcontractor shall not relieve the Contractor of any obligation, responsibility, liability, or risk under this contract.
d. Substantive Prime Contractor Role. The Contractor shall retain and perform substantive contract-management and oversight functions. The Contractor’s role shall not be limited to invoicing, payment processing, acting as an intermediary, or collecting an administrative, management, or similar fee while a subcontractor performs substantially all operational work and assumes substantially all performance and financial risk associated with the contract.
e. Communications and Contractual Authority. The Contractor shall serve as the NAFI’s single, authoritative point of contact for all contractual matters. The Contractor shall not delegate its core management, supervision, quality-control, compliance-reporting, or contractual communication responsibilities to a subcontractor.
f. Subcontractor Communications. Nothing in this section prohibits the Contracting Officer, COR, or other authorized DLA or NAFI representative from communicating directly with subcontractor personnel for purposes of site access, inspection, safety, sanitation, security, factual operational coordination, or performance observation. However, such communications shall not constitute direction to the subcontractor, authorize a change to the contract, create a contractual relationship between the NAFI and the subcontractor, or relieve the Contractor of responsibility for contract performance. Only the Contracting Officer may direct or authorize changes to contract requirements.
g. Records and Access. Upon request by the Contracting Officer, the Contractor shall provide copies of approved subcontracts, subcontract modifications, and records reasonably necessary to demonstrate compliance with this section. The Contractor shall ensure that its subcontract arrangements permit the NAFI to exercise applicable contract inspection and records-review rights.
h. Flow-Down Requirements. The Contractor shall ensure that all contract terms, conditions, standards, and clauses applicable to the subcontracted work are included in the applicable subcontract, as appropriate.
i. Nonconforming Performance. Failure to obtain required approval, maintain substantive prime-contractor management and oversight, or remain responsible for subcontracted performance shall constitute failure to perform in accordance with contract requirements.
C-7. CONTRACTOR PERSONNEL
The contractor shall provide the necessary management, supervision, and personnel for the operation of the DLA Installation Management at San Joaquin cafeteria operations, catering program and mobile food truck. The contractor shall furnish trained and qualified personnel to provide adequate and uninterrupted services to accomplish the functions set forth in this agreement. Contractor personnel must be trained, and hold required certifications in accordance with all laws, statutes and regulations pertaining to any service stated herein. On-site managers and supervisors shall be Level I ServSafe Certified and trained in the principles of food sanitation. Certificates shall be forwarded to the COR within 15 days of contract award. There must be a minimum of one manager or supervisor that is ServSafe certified on site at each operating venue at all times of operation. The ServSafe certified manager or supervisor shall have stated authority to enforce actions or direct others regarding healthful food handling in compliance with ServSafe and all other applicable regulations.
a. Contract Manager. The contractor shall provide an on-site contract manager with decision-making authority who shall be physically available on site during all operating hours and who shall be responsible for the overall management and supervision of contractor personnel. The contractor shall post the name of the manager and any alternate(s) in a visually conspicuous manner and place that is readily discernable by customers.
1. The Contract Manager may perform the duties of the Contract Manager for multiple locations within the installation should the contractor operate multiple food and beverage operations.
b. The contractor must demonstrate the necessary knowledge and abilities to effectively operate, manage and supervise multiple food concessions and its employees to include:
1. Physical security, cash accountability, property accountability and key control, marketing, safety, environmental policies, personnel management, and quality control requirements.
2. Current managerial or operational work experience in the Food Industry or within the preceding five (5) years, having successfully owned, operated, or managed in a full capacity for twelve consecutive months. The phrase operated or managed means the offeror has/had a direct involvement in the day-to-day operation of the business.
3. Sanitation, food preparation, handling and storage processes, policies and practices.
c. All contractor employees used in the performance of this contract must be able to read, write, and speak English at a fluency level sufficient for efficient performance of this contract.
d. Any training provided by DLA Installation Management at San Joaquin will be made available to contractor's employees on an as needed basis. This training may be required to maintain access to government computers and systems such as email.
(Examples may include but are not limited to Personally Identifiable Information (PII), Records Management and Information Awareness (IA) training.)
e. Cafeteria contractor personnel shall wear attire typical of the style commonly used by commercial facilities of the same trade. Employee uniforms will have the contractor's logo and employee's name in clear view. Uniforms shall be clean, pressed, and free of foul odor, without holes or missing buttons or zippers. Hairnets shall be worn at all times.
Gloves shall be worn by food handling personnel in accordance with TB Med 530, para 3-
28. Hats may be worn in lieu of hairnets; however, the hats will not display asocial designs or verbiage.
f. The contractor shall restrict the employment under the contract or remove from performance on the contract any person who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.
g. Other Personnel. The contractor shall furnish trained and qualified personnel to provide adequate and uninterrupted services to accomplish the functions set forth in this contract. The contractor shall have qualified management personnel in addition to the necessary workforce, on duty at all times. Contractor personnel must be trained, and hold required certifications in accordance with all laws, statutes and regulations pertaining to any service stated herein.
h. Employment/Personnel Requirements. The contractor shall hire, supervise, direct the work of, discharge and determine the compensation and other benefits of all personnel working at the facility and in the employment of the contractor in accordance with the Service Contract Act of 1965 (reference Clause I-13, entitled "Service Contract Act of 1965").
i. All contractor personnel entering and working at DLA Installation Management at San Joaquin as a result of this contract shall comply with (but not limited to) all regulations and processes governing, gate admission, force protection, badges, vehicle registration, security, safety, law enforcement, fire prevention, and environmental in effect. Failure to comply with regulations may result in immediate removal from DLA San Joaquin. The contractor shall bear full responsibility for any consequential actions arising from said removal. Further clarifications of DLA Installation Management San Joaquin regulations are available from the COR or the NAF Business Manager for this order/contract.
C-8. CAFETERIA- LOCATIONS & OPERATING TIMES
a. The contractor shall staff two (2) cafeterias serving breakfast and lunch five (5) days a week, Monday through Friday, from 6:00 a.m. to 2:00 p.m. PST daily, with limited service after 1:00 p.m PST. The contractor shall provide the required cafeteria service with foods of high quality and reasonable price compared to that available from other local providers of food service operations.
b. Concession areas include: Bldg. 100 and Bldg. 16 cafeterias. The concession areas include kitchens and serving lines, food preparation areas, storage areas, administrative office space (Bldg. 100 only), supply rooms, cleaning facilities, refuse and garbage container areas and other areas assigned to or used by the contractor in the operation of the concession will be location specific and vary in nature. Floor plans for the cafeteria kitchen, serving and dining areas are attached.
c. Cafeteria site specific information and operating times:
1. Building 100: Cafeteria features a traditional serving line area as well as food court aspects, salad bar, equipped kitchen, equipped back kitchen, food preparation rooms, cold/freezer walk-in rooms, dry storage rooms, a dishwashing machine room and an administrative office for personnel. The Administrative Office includes a secured safe. The main dining room is a common area used for seating patrons at mealtimes, located in Bldg.
100, 1st floor, with seating for approximately 118.
Hours of Operation: Open 6:00 a.m. – 2:00 p.m.
Breakfast and Lunch Menu All Day: 6:00 a.m. – 2:00 pm.
2. Building 16: Cafeteria features a traditional serving line area, equipped kitchen, food preparation area, cold/freezer walk-in rooms, dry storage rooms, and a dishwashing area. The main dining room is a common area used for seating patrons at mealtimes, located in Bldg. 16, 1st floor, with seating for approximately 61.
Hours of Operation: Open 6:00 a.m. – 2:00 p.m.
Breakfast and Lunch Menu All Day: 6:00 a.m. – 2:00 p.m.
3. Mobile Food Truck: Transports a variety of hot and cold foods, coffee, variety of beverages and snacks to numerous locations throughout the installation following the established truck route.
Hours of Operations: 7:15 a.m. – 12:30 p.m.
Note: Mobile Food Truck hours of operation and Truck Route may be adjusted without prior approval during a national emergency and other exigent circumstances. In all other instances, contractor requests to modify the hours, days of service or the truck route and times shall be submitted to the COR for review and approval by the NAFI and Contracting Officer prior to active initiation. Limited services after 1:00 p.m. may be provided in the 2 facility locations.
C-9. CAFETERIA OPERATING REQUIREMENTS
a. Operating Plan:
1. The contractor shall provide its methodology and approach for performing tasks and requirements in its concession operating plan.
2. Upon contract award the contractor shall implement the concession operating plan.
b. Contractor Operating Requirements:
1. The contractor shall staff all food service outlets and the mobile food truck five
(5) days a week, Monday through Friday, for the individual site operating schedules as stated above.
2. The contractor shall be responsible for providing a variety of high-quality, nutritious foods that are reasonably priced compared to those available from other local area food service operations. Food service shall be implemented in accordance with the terms of this contract and their management plan.
3. The contractor shall post in a conspicuous place a complete price list of all goods and services available. A sign depicting the food service time schedule, menu, and prices shall be conspicuously displayed at the main entrance to the cafeterias serving areas. Daily or weekly specials must be posted for customer's viewing, either by a published website or on a menu board in full sight of customers in each cafeteria area.
Snack foods in each cafeteria location may be offered throughout the day. Price increases shall be subject to area market conditions, the approval of the Contracting Officer's Representative (COR).
4. The contractor shall stock expendable supplies in sufficient quantities to ensure uninterrupted operation of the concession. These supplies shall include, but not be limited to, saleable merchandise, raw food supplies, paper supplies, cleaning, laundry, sanitation supplies, and workstation equipment such as scales, knives, etc. At the end of the final term of the contract, the NAFI may purchase the inventory of expendable supplies on hand for a negotiated price.
5. Cash Registers. The contractor shall be required to furnish all cash registers, point of sale terminals or similar business machines in sufficient quantity to satisfy the anticipated customer traffic. Responsibility for supplies and services shall rest with the contractor. All sales shall be rung on a cash register, point of sale terminal or similar business machine in full view of the customer with a receipt provided only upon customer request.
6. The contractor shall be responsible for the collection from authorized patrons of all monies due (credit, debit, cash or personal check). The contractor is responsible for all collection procedures and resulting write-offs or collection costs. The DLA Installation Management at San Joaquin NAFI will not be held accountable for any debts incurred by the contractor.
7. The contractor shall comply with AR 40-657, AR 40-5, and TB MED 530 for the prevention of food and room contamination due to incorrect handling, inadequate temperature controls or improper storage. A copy of AR 40-657, AR 40-5, and TB MED 530 will be made available to the contractor upon request from the COR. The contractor may utilize this data for training of contractor employees. The COR, the local veterinarian from the Veterinary Command, or other authorized officials will make unannounced inspections to ensure compliance with the terms of this contract, statutes, and regulations pertaining to health standards. The contractor is responsible for providing and paying for any shots or other procedures necessary to comply with the TB MED 530 regulations.
8. The contractor shall be responsible for keeping the common area clean during normal operating hours - to include cleaning serving lines, counter tops, picking up trash from the floors, and other general custodial services. The contractor shall keep the dining areas, kitchens, serving and food storage areas clean, orderly, attractive and in a sanitary condition at all times during operating hours in accordance with the following schedule:
(a) Daily As Needed:
(1) Clean serving line as required during serving hours.
(2) Sweep and damp mop kitchen floors, including walk-in coolers and floors in serving areas.
(3) Responsible for the dining room food related trash, wiping down tables, booths and chairs.
(4) Spot clean reachable area of tile walls and posts in the kitchen areas.
(5) Clean tray rails and glass sneeze guard over serving and salad lines.
(6) Clean trash cans and/or dump containers (excluding commercial -dumpsters).
(7) Thoroughly clean inside of coffee urns, all beverage dispensers, hot and cold food pass-through, etc.
(8) Clean cafeteria employee restrooms. Sweep, damp mop, clean fixtures, maintain supplies (soap, paper towels, bathroom tissue, etc.) as appropriate.
(9) Sufficient levels of plastic ware and paper goods, paper cups, and trays shall be maintained during hours of operation.
(b) Weekly:
(1) Clean storage areas.
(2) Thoroughly clean dining chairs, table bottoms, tops, pedestals and/or legs.
(3) Clean tray stands.
(4) Thoroughly wash entire cafeteria receiving areas and trash room.
(5) Damp-wipe all doors.
(c) Monthly:
(1) Clean return air grills
(2) Clean hoods and diffusers
(3) Clean grease traps and have used grease removed from premises
The above list may not be all inclusive of specific cleaning tasks. The cafeteria floor plans in Attachment A are the designated areas for the contractor and the contractor’s sole responsibility is to ensure the entire operating areas are clean.
9. The contractor shall empty trash containers located in the kitchen and dining areas into the appropriate trash removal containers provided by the DLA Installation Management at San Joaquin. The contractor shall keep the trash containers in the kitchen and dining areas in sanitary condition. Cardboard boxes shall be broken down and placed in recycle bins or placed in a location designated by the Installation.
10. The contractor shall provide preventative maintenance, such as routine cleaning, lubrication, oiling, grease removal, etc., of all NAFI equipment provided for the cafeteria. The contractor shall provide a checklist of all preventive maintenance activities and a master schedule of the same. Repairs deemed necessary as a result of contractor abuse will be paid entirely by the contractor. Maintenance and repair charges are only applicable to NAFI furnished equipment proposed by the contractor for use in the operation of the concession. The NAFI will not be charged for maintenance or repair of contractor owned equipment.
11. The outside areas will not be used to store kitchen equipment. The contractor shall be required to keep unused equipment in a storage area assigned to the contractor.
This space shall be kept clean and orderly and comply with all safety and fire codes and regulations.
12. NAFI Requirements:
(a) The NAFI agrees to furnish for the use of the contractor in the operation of the concession the NAFl-owned furniture, equipment, machinery, tools, and utensils Reference Attachment B for a complete list of NAFI Furnished Equipment.
(b) The NAFI will provide a certified exterminator for rodent and pest control and extermination in food service areas and for related food service equipment.
(c) Cafeteria dining/seating areas will be cleaned daily under the Installation Management contract.
(d) That NAFI will clean the hoods under the DLA Installation Management contractor. The COR will coordinate a designated time for the hood cleaning. The contractor shall provide a time at the CORs request for hood cleanings to be completed which may be during business hours.
C-10. CREDIT CARDS AND TRAVELERS CHEQUES
The contractors shall accept those national credit cards customarily recognized in their commercial trade. The contractor may accept Travelers Cheques as a medium of exchange. The contractor shall place signage in or near the cashier area stating "We accept most (or all) major credit cards" or similar wording without, however, specifying on such signage the particular credit cards which are accepted.
C-11. DISHONORED CHECKS
a. The contractor may charge the customer for a dishonored check received from the customer (return check-charge must be posted for customer review), except that the charge will not be applicable when:
1. The bank acknowledges the returned check to be the result of a bank error.
2. The return is the result of contractor error.
b. The amount charged shall not exceed the normal administrative amount charged for dishonored checks. Losses due to dishonored checks are the contractor's responsibility; the NAFI will not be responsible for any returned checks or dishonored checks received on the part of the contractor.
C-12. NAFI FURNISHED FACILITIES, PROPERTY AND EQUIPMENT
a. The contractor will occupy and utilize NAFI furnished facilities and property. Prior to the contractor's first day of operation all NAFI furnished equipment that the contractor has determined will not be used in the performance of this contract will be removed by the COR, at no cost to the Contractor. During the transition of current operations to the contractor, current NAFI furnished equipment may be used to alleviate disruption in food service to the installation employees. At an agreed upon time, the equipment will be removed by the COR (See Section H-14). At that time the Property Book Officer will remove the property from the inventory list, releasing the contractor of NAFI furnished property no longer it its possession. As part of the transition process, DLA Installation Management at San Joaquin Property Book Officer and the contractor shall conduct a one hundred percent (100%) joint inventory of all NAFI property currently included or planned to be used as part of this contract and every six months thereafter. At the conclusion of the contract, both parties will do a one hundred percent (100%) joint inventory of all NAFI property included as part of the contract releasing the contractor of all NAFI furnished property in its possession. At the discretion of the COR and subject to budget constraints, the NAFI will maintain and/or replace NAFI furnished equipment when such equipment becomes unserviceable due to normal wear and tear when deemed necessary by the COR.
Upon expiration of this contract, the contractor shall return such property to the NAFI in the same condition as received, except for normal wear and tear. Reference Attachment B for a full list of NAFI Furnished Equipment.
b. Maintenance and repair of NAFI furnished facilities, property, and equipment, if caused by fair, wear, and tear, will be jointly funded by the contractor and the NAFI if there is a cost associated with the repair(s). The contractor shall pay the first $250.00 of maintenance or repair expense for each furnished item per occurrence. The NAFI will pay the remainder of the expense that exceeds $250.00. Repairs necessary as a result of contractor abuse or negligence will be paid for entirely by the contractor. The contractor is responsible for preventive maintenance to keep all NAFI owned equipment in good condition. Preventive maintenance for the purpose of this contract is defined as scheduled maintenance that consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor component replacement (e.g. filters, belts, hoses, fluids, oil and grease) as required minimizing malfunctions, breakdown, and deterioration of equipment.
Walk-in coolers and freezers are NAFI Furnished Equipment "as is, where is" and the contractor shall not be responsible for maintenance and repair. DLA Installation Management at San Joaquin is responsible for ensuring preventative maintenance on walk-in coolers and freezers. The contractor shall prepare and follow a "Grease Control Plan" that specifies that grease shall be collected and not poured down the sewage drains.
Waste grease and oil waste must be stored according to the DLA Installation Management at San Joaquin Spill Prevention, Control, and Countermeasure Plan including utilizing secondary containment or immediately remove the waste from the installation. It is the contractor’s responsibility to dispose of used oil in accordance with all federal and state environmental protection regulations. This plan will be included in the Contractor's Operating Plan and must be approved by DLA Installation Management at San Joaquin.
The contractor shall clean all grease traps at least monthly, or more frequently if necessary.
Chemical additives (approved by DLA Installation Management at San Joaquin, Environmental Management Division, and the designated Safety & Occupational Health Division) will be used weekly to keep the grease build up to a minimum.
C-13. CONTRACTOR-FURNISHED EQUIPMENT
The contractor shall provide and install all contractor -owned equipment, furniture, and movable trade fixtures, if NAFI property/equipment is not used. Contractor-furnished property is subject to approval by the COR and the Installation Management Division. All electrical equipment will carry the Underwriters Laboratories (UL) Seal of Approval and will be inspected by DLA Installation Management at San Joaquin prior to installation. Not less than ten (10) working days prior to the commencement date of services under this contract, the contractor shall submit to the COR a typed list of all equipment, furniture, and movable trade fixtures to be used in the performance of this contract.
Each item on the list will be identified by manufacturer, model name/number, serial number, or contractor fixed asset number, as appropriate. The contractor shall maintain, repair, and replace, as necessary, all contractor -furnished equipment, furniture and movable trade fixtures. Title to contractor furnished equipment, furniture and movable trade fixtures remains with the contractor. Contractor investment in equipment, furniture and fixtures required by this contract is a business risk, which the contractor assumes. It is expressly understood and agreed that neither the DLA Installation Management at San Joaquin NAFI nor any other agency or instrumentality of the United States Government is or shall be liable to the contractor for costs of the contractor 's investment in equipment, furniture and trade fixtures in the event of termination of this contract.
C-14. FACILITIES MAINTENANCE
The premises, concession area, furniture, equipment, and machinery furnished by the NAFI shall be used by the contractor in performance of this contract and only for the purpose of furnishing food service operations at DLA San Joaquin. Any facility renovations made by the contractor must receive prior approval from the DLA Installation Management at San Joaquin NAFI and all associated costs shall be borne by the contractor. Decorating and painting of the areas assigned to the contractor shall be the responsibility of the contractor, with the approval of the COR and the DLA Installation Management at San Joaquin Division. DLA Installation Management at San Joaquin shall maintain and repair the building structure in areas assigned for the Contractor's use; ensure any maintenance of gas, water, steam, sewer, ventilation and electrical lines (all to the point of connection with food service equipment); and existing air conditioning lines, electrical lighting fixtures -including re-lamping; space heating systems; floors and floor coverings, walls and ceilings, and sprinkler systems provided will be maintained by DLA Installation Management at San Joaquin. The contractor shall be responsible for all damage caused by its employees regardless of whether it is caused by "negligence" or any other cause. The maintenance of the common areas will be the responsibility of DLA Installation Management at San Joaquin. DLA Installation Management at San Joaquin will provide entomology services.
C-15. CHLOROFLUOROCARBONS (CFC) REFRIGERANTS.
a. If it is necessary for the contractor to remove CFC refrigerants for maintenance or repair of NAFI owned equipment or contractor-owned equipment, CFC refrigerants (such as CFC-12 and CFC-500) shall be removed from the equipment and stored in Department of Transportation (DOT) and ARI approved refrigerant recovery containers. Refrigerant recovery equipment shall be in accordance with ARI Standard 270, "Standards for Performance of Refrigerant Recovery and/or Reclaim Equipment". Reclaimed refrigerants shall meet ARI 700-88 and Military Specification BBF-1421 B. During the replacement of any CFC refrigerants, all necessary precautions shall be utilized to prevent the release of CFC's into the atmosphere. All work shall be in strict compliance with Clean Air Act, and the State of California Air Management Regulations. Separate contaminated refrigerant from uncontaminated. Do not mix the two. The contractor shall need to provide an inventory of their heating, ventilation, air conditioning-refrigeration (HVAC-R) equipment to include equipment type, refrigerant type, and quantity of refrigerant charge in each piece of equipment in pounds, etc, to the COR for review by DLA Installation Management at San Joaquin. DLA Installation Management at San Joaquin will review the contractor 's equipment listing prior to installation and determine what of that equipment will be tracked, recorded, and maintained. Refrigerant removal or addition shall be conducted only by a certified technician.
b. Army Policy governing ozone depleting chemicals (ODCs) requires more controls as the quantity of refrigerant in a piece of equipment increases. No equipment with Class 1 ODC will be brought onto the installation. All equipment will be inspected and approved by FCI prior to installing in any government facility. Equipment with Class II ODC is allowed on the installation. If one piece of equipment has five pounds of refrigerant or more, then an inventory of that equipment must be maintained. Leakage rates of equipment using equal to or greater than 50# of refrigerant must be maintained in accordance with Protection of Stratospheric Ozone: leak Repair Requirements for Appliances Using Substitute Refrigerants, 70 FR 1971 and the current United States Environmental Protection Agency (USEPA) Significant New Alternative Policy (SNAP).
c. If excess refrigerant is recovered from NAFI Furnished Equipment, then that material shall be maintained by the NAFI. If excess refrigerant is recovered from Contractor Furnished Equipment then refrigerants shall be returned to the vendor for reclamation. All NAFI equipment charged with Class I refrigerant must be maintained using material maintained on DLA San Joaquin. Additional Class I materials are prohibited from being brought onto the installation for use in any NAFI Furnished Equipment.
d. If NAFI Furnished Equipment charged with Class I refrigerant should fail or need to be recharged, and sufficient Class I material no longer exists in the local inventory, then the piece of equipment will need to be retired or replaced with equipment charged with a greener refrigerant (see http://www.epa.gov/ozone/snap/refrigerants/lists/icemach.html or http://www.epa.gov/ozone/snap/refrigerants/lists/vending.html). If Class I charged contractor-owned equipment requires replacement, it too should be replaced with greener piece of equipment.
e. During the replacement of any CFC refrigerants, all necessary precautions shall be utilized to prevent the release of CFC's into the atmosphere. All work shall be in strict compliance with Title IV of the 1990 Clean Air Act, and applicable California Environmental Protection Agency/United Stated Environmental Protection Agency regulations. Refrigerant logs will be turned into the DLA Installation Management Environmental Division monthly.
C-16. UTILITIES
a. The Government shall furnish all telephones and any new communications equipment required and shall be responsible for all costs associated with the installation, repair, monthly service charges and any other related expenses incurred regarding communication expenses.
b. If a problem arises with facility utilities, i.e., heating/air conditioning, etc., the contractor will contact the COR, who will call the DLA Installation Management at San Joaquin Engineer Division. In the event of an emergency, i.e., no heat, no air, no water, the contractor may call the DLA Installation Management at San Joaquin Engineer Division direct, following up with a call to the COR.
c. The contractor shall be responsible for the expense of repairs to the structure and utility lines made necessary through his fault or negligence or that of his employees.
C-17. QUALITY ASSURANCE
a. The contractor shall provide service of a high quality and will follow its operating plan as approved by the NAFI. Contractor personnel shall treat customers and staff at all times in a courteous and respectful manner.
b. The contractor shall promptly seek to resolve all patron claims, complaints, and request for refunds or exchanges at contractor’s expense, in a courteous and commercially reasonable manner to ensure customer satisfaction.
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