Past_Performance_Questionnaire.doc

PAST PERFORMANCE QUESTIONNAIRE COVER SHEET

Solicitation N68936-14-R-0114 Name of offeror questionnaire is being completed for:

Name of Company or Activity completing questionnaire:

Location: ________________________ Contract Number:

Person Completing Questionnaire:

Name: ______________________________ Title: _______________________________

Phone Number _______ FAX: ________ Email________ Length of time your firm has been involved with the offeror: _____________________

The following addresses and points of contact are provided:

Name:

Phone:

FAX:

Email address:

RATING SCALE

Please use the following ratings to answer the questions. If you are unable to rate an item because it was not a requirement, never an issue, or you have no knowledge of the item in question, then you should mark “NA”.

EVALUATION CRITERIA

Excellent -The offeror’s performance was consistently superior. The contractual performance was accomplished with only minor problems for which corrective action taken by the contractor was highly effective.

Good - The offeror’s performance was highly satisfactory, and you would willingly do business with the offeror again. The contractual performance was accomplished with minor problems. Corrective actions taken by the contractor were effective.

Neutral - No record exists.

Average - The offeror’s performance was satisfactory and you would consider awarding a contract to the offeror again. The contractual performance reflects a problem for which the contractor has not yet implemented corrective actions.

Poor - The offeror’s performance was entirely unsatisfactory and you would not do business with the offeror again under any circumstances. The contractual performance being assessed contains problems for which the contractor‘s corrective actions appear to be or were ineffective.

NOTE:

For statements indicating “Poor”, please provide a brief explanation in the comments section of the survey.

Attachment (P2) Continued

CONTRACTOR PERFORMANCE EVALUATION SURVEY

a.) QUALITY OF PRODUCT OR SERVICE:

(1) The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship.

(2) The Contractor submitted accurate reports.

(3) The Contractor utilized personnel that were appropriate to the effort performed.

b.) COST CONTROL:

(1) The Contractor performed the effort within the estimated cost/price.

(2) The Contractor submitted accurate invoices on a timely basis.

(3) The Contractor demonstrated cost efficiencies in performing the required effort.

(4) The actual costs/rates realized closely reflected the negotiated costs/rates.

c.) SCHEDULE:

(1) The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract.

(2) The Contractor was responsive to technical and/or contractual direction.

d.) BUSINESS RELATIONSHIPS:

(1) The Contractor demonstrated effective management over the effort performed.

(2) The Contractor maintained an open line of communication so that the Contracting Officer’s Representative (COR) and/or

Technical Point of Contact (TPOC) were apprised of technical, cost, and schedule issues.

(3) The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

Attachment (P2) Continued

CONTRACTOR PERFORMANCE EVALUATION SURVEY

(4) The Contractor promptly notified the COR, TPOC, and/or

Contracting Officer in a timely manner regarding urgent issues.

(5) The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues.

(6) The Contractor made timely award to, and demonstrated effective management of, its subcontractors.

(7) The Contractor placed purchase orders and subcontracts for supplies and services using sound business judgment, comprehensive procedures, adequate cost or price analysis, and well-documented decisions

(8) The Contractor relied on their approved purchasing system for placing orders and subcontracts under the simplified acquisiton threshold ($150,000).

(9) The Contractor demonstrated an effective small/small disadvantaged business subcontracting program.

e.) CUSTOMER SATISFACTION:

(1) The products/services provided adequately met the needs of the program.

(2) The Contractor was able to perform with minimal or no direction from the COR or the TPOC.

(3) I am satisfied with the performance of the Contractor under this effort.

f.) KEY PERSONNEL:

(1) The labor turnover in key personnel labor categories was minimal and did not adversely affect Contractor performance.

(2) The Contractor proposed qualified personnel to fulfill the requirements of the contract.

COMMENTS: _____________________________________________________________________________________

3 – Attachment (P2)