N6817123R0009.docx

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ATGHS Sigonella, Siciliy, Italy
Solicitation number
N6817123R0009
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This document outlines a performance work statement for air terminal and ground handling services at Naval Air Station Sigonella in Sicily, Italy. The solicitation is for a firm-fixed-price contract to provide services including air terminal operations, load planning, aircraft and passenger services, fleet services, materials handling equipment maintenance, and aircrew transportation. The performance period is one base year with four one-year options and includes a three-month transition phase for new contractors. The contractor must be prepared to support up to three wide-body aircraft or the equivalent at one time. The document specifies requirements for contractor personnel, training, safety, security, quality programs, and points of contact. Required publications and forms are listed in an appendix.

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N6817123R0009-0005.pdf PDF
N6817123R0009-0004.pdf PDF
N6817123R0009-0003.pdf PDF
N6817123R0009-0002.pdf PDF
N6817123R0009_AMD 0001.pdf PDF
Att 1 Past Performance Information.doc DOC document
Att 2 Past Performance Questionnaire.docx DOCX document
Att 3 CLINs Pricing Matrix.xls XLS spreadsheet

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N6817123R0009

Section SF 1449 - CONTINUATION SHEET

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months

ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

FOB: Destination

MILSTRIP: N6817123056C114

PURCHASE REQUEST NUMBER: N6817123056C114

PSC CD: M1BE

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot

MHE REPAIRS

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 30,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

FOB: Destination

MILSTRIP: N6817123056C114

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
3
Months

TRANSITION PHASE

If the awardee of this contract is not the incumbent Contractor, there will be a transition period of approximately 3 months. During this period, the new awardee will be responsible for establishing a fully operational organization by the performance start date. The transition will be in accordance with PWS paragraphs 4.8, 4.8.1, 4.9 and 4.9.1.

This CLIN is not separately priced.

FOB: Destination

MILSTRIP: N6817123056C114

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

FOB: Destination

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot
OPTION
MHE REPAIRS

FFP

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 30,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot
OPTION
MHE REPAIRS

FFP

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 30,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot
OPTION
MHE REPAIRS

FFP

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 30,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12
Months
OPTION
ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot
OPTION
MHE REPAIRS

FFP

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 30,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
6
Months
OPTION
ATGHS Sigonella

FFP

AIR TERMINAL AND GROUND HANDLING SERVICES IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

FAR CLAUSE 52.217-8

NET AMT

ITEM NO
SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
1
Lot
OPTION
MHE REPAIRS

FFP

ACCOMPLISH REIMBURSABLE MATERIALS HANDLING EQUIPMENT (MHE) REPAIRS, NOT TO EXCEED 15,000.00 DOLLARS, IN ACCORDANCE WITH THE PERFORMANCE WORK STATEMENT

FAR CLAUSE 52.217-8

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN
INSPECT AT
INSPECT BY
ACCEPT AT
ACCEPT BY
0001
Destination
Government
Destination
Government
0002
Destination
Government
Destination
Government
0003
Destination
Government
Destination
Government
0101
Destination
Government
Destination
Government
0102
Destination
Government
Destination
Government
0201
Destination
Government
Destination
Government
0202
Destination
Government
Destination
Government
0301
Destination
Government
Destination
Government
0302
Destination
Government
Destination
Government
0401
Destination
Government
Destination
Government
0402
Destination
Government
Destination
Government
0501
Destination
Government
Destination
Government
0502
Destination
Government
Destination
Government

DELIVERY INFORMATION

CLIN
DELIVERY DATE
QUANTITY
SHIP TO ADDRESS
DODAAC / CAGE
0001
POP 01-APR-2024 TO

31-MAR-2025

N/A
US NAVAL AIR STATION SIGONELLA OPS

PATRICK BROWN

PSC 812 BOX 100

FPO AE 09627-1000

314-624-5987

N62995

0002
POP 01-APR-2024 TO

31-MAR-2025

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0003
POP 01-JAN-2024 TO

31-MAR-2024

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0101
POP 01-APR-2025 TO

31-MAR-2026

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0102
POP 01-APR-2025 TO

31-MAR-2026

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0201
POP 01-APR-2026 TO

31-MAR-2027

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0202
POP 01-APR-2026 TO

31-MAR-2027

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0301
POP 01-APR-2027 TO

31-MAR-2028

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0302
POP 01-APR-2027 TO

31-MAR-2028

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0401
POP 01-APR-2028 TO

31-MAR-2029

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0402
POP 01-APR-2028 TO

31-MAR-2029

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0501
POP 01-APR-2029 TO

30-SEP-2029

N/A
(SAME AS PREVIOUS LOCATION)

N62995

0502
POP 01-APR-2029 TO

30-SEP-2029

N/A
(SAME AS PREVIOUS LOCATION)

N62995

PBSW

PERFORMANCE WORK STATEMENT

AIR TERMINAL AND GROUND HANDLING SERVICES

NAVAL AIR STATION, SIGONELLA (MILITARY) AIR TERMINAL

SICILY, ITALY

SECTION I

1.0. DESCRIPTION OF SERVICES.

The Contractor shall provide Air Terminal and Ground Handling Services (ATGHS) in support of the Defense Transportation System (DTS) to include, but not limited to, all US Government owned or operated aircraft, US sponsored foreign Government or civil aircraft, Coalition Forces aircraft, North Atlantic Treaty Organization (NATO) aircraft, Strategic Airlift Capability Heavy Airlift Wing (HAW) aircraft, commercial contract aircraft, and commercial tendered aircraft, at Naval Air Station (NAS) Sigonella, Sicily, Italy. The Contractor shall facilitate on-time aircraft departures and maintain the ability to provide sustained ATGHS for a Working Maximum on Ground (WMOG) capability of three (3) wide-body aircraft or the equivalent thereof, as defined in Appendix A.

1.1. AIR TERMINAL OPERATIONS CENTER (ATOC)

The Contractor shall provide a control function that manages all information and terminal resources required to receive, document, plan, and move passengers, cargo, and mail; reviews aircraft load plans and ensures maximum aircraft utilization. The Contractor shall:

1.1.1. Gather, process, and disseminate information in accordance with (IAW):

- Air Force Instruction (AFI) 24-605, V2, Chapter 4 Section 4A;

- HQ Air Mobility Command (AMC)/A4T policy, messages, memorandums, and directives;

- Global Air Transportation Execution System (GATES).

1.1.1.1. Communicate with aircraft via UHF/VHF radios to relay/obtain arrival information, limited to ETA (+/- schedule arrival time), maintenance status, Air Evacuation patient load and any other operational information or any other high priority mission(s) which require a reduced ground time or enhanced ground handling activities.

1.1.1.1.1. Conduct ground to aircraft radio communications on specific assigned frequencies non-related to air traffic control and ground control; information conveyed requires radio discipline and Intermediate proficiency with the English language.

1.1.1.1.2. Obtain the following information from AMC commercial airlift contract flights: mission number and Federal Aviation Administration (FAA) aircraft registration number (tail number).

1.1.1.1.3. Provide the 618 Air Operations Center, (AOC) as appropriate, aircraft landing, block-in, block-out, and take-off times; information concerning a potential aircraft delay, actual delay, or abort; as well as unscheduled aircraft remaining overnight.

1.1.1.1.3.1. Contact the Contracting Officer’s Representative (COR) within 30 minutes via phone/text of actual delays attributable to the Contractor or any aborts.

1.1.1.1.3.1.1. Provide all details related to the event (such as: time of event, root cause of delay, personnel involved and safety factors); follow-up information will be provided by Contractor to the COR via email no later than 12 hours after incident.

1.1.1.1.3.2. Notify 725 AMS/OL-C maintenance personnel of any inbound aircraft discrepancy which renders the aircraft non-mission capable.

1.1.1.2. Report AMC specific aircraft mishaps and incidents, as appropriate, to 618 AOC, NAS Sigonella Aviation Safety Officer, COR, and AMC Technical Advisor (TA)/ Performance Assessment Representative (PAR).

1.1.1.3. Publish, provide, and update daily mission schedules, which cover the next seventy two (72) hour period, and a ninety (90) day forecast by the 5th workday of each month, to agencies specified by COR.

1.1.1.3.1. Obtain mission information,which is not available to the Contractor from the Global Decision Supporting System (GDSS), Single Mobility System (SMS) and GATES from the Flight Planner/ NASSIG Base Operations not later than 0600L and any updates upon occurrence, required to publish and update daily mission schedules. Obtain information from the Flight Planners by the 3rd working day of each month to publish a ninety (90) day forecast.

1.1.1.3.2. Coordinate inbound/outbound Distinguished Visitors requirements to ensure readiness of terminal resources, forward requirements and up-to-date information to the COR and Air Operations Officer.

1.1.1.3.3. Publish and distribute the initial daily mission schedule at 0800L and provide updates, (i.e. mission add-ons, cancellations, delays), to ensure readiness of terminal resources.

1.1.1.3.4. Include in each mission schedule (as a minimum) date/Julian date, all scheduled flights, mission number/call sign, aircraft type, tail number, scheduled or estimated arrival/departure times, scheduled ground time, up-line and down-line stations in clear text and any available load information. COR may adjust or add to the required mission schedule information to meet emerging mission requirements.

1.1.1.4. Coordinate inbound and outbound clearance for explosives shipments and monitor the terminal’s explosive movement requirements and capability IAW AFI 24-605, V2, Chapter 4, Section 4A, paragraphs 4.6.2 and 4.6.3.

1.1.1.5. Coordinate airlift mission requirements with the mission validator and the deploying/ redeploying unit.

1.1.1.6. Coordinate mission planning, control, and execution. Develop and utilize Sequence of Events (SOE) Plan, IAW GATES SOE Plan Management Window, to track performance requirements within established aircraft ground times, facilitating on-time aircraft departures.

1.1.1.6.1. Accept, prioritize and communicate aircraft fuel orders to the Fuels Department dispatcher. Monitor fuel ground services to ensure Sequence of Events are maintained.

1.1.1.7. Develop and implement a Prior Permission Required (PPR) program.

1.1.1.7.1. Develop a PPR Request Form and PPR Log to be approved by the COR. (As a minimum), the PPR Request Form shall include: date of request, name of requester, phone number of requester, carrier name, type of aircraft, call sign, hazardous cargo information, services required, estimated date and time of arrival, ground time, and time of departure. Approved requests shall be assigned a PPR and recorded in the PPR Log. Annotate the PPR Log indicating approving individual, approved slot time, maximum allowed ground time, and date/time approval is transmitted to the requester. COR may adjust or add to the PPR Request Form to meet emerging mission requirements.

1.1.1.8. Prepare, maintain, and update a daily parking plan to meet airflow requirements and airfield restrictions in coordination with the Airfield Manager; facilitate offload and on-load operations; and, assist aircraft maintenance efforts and requirements.

1.1.1.8.1. Monitor and maintain a scheduled parking plan for restricted service areas in coordination with the Airfield Manager e.g., primary and secondary hazardous Red Label and hot-refuel parking spots.

1.2. LOAD PLANNING

Plan, select, sequence, and monitor each aircraft; passenger, cargo and mail load IAW AFI 24-605, V2, Chapter 4, Section 4A, paragraphs 4.7. through 4.22., and HQ AMC/A4T policy, messages, memorandums, and directives, and GATES. The Contactor shall:

1.2.1. Provide technical assistance to deploying/redeploying units without load planning capabilities.

1.2.2. Obtain passenger deviations when moving hazardous material IAW AFI 24-605, V2, Chapter 4, Section 4A, paragraph 4.10. P-4 coded passenger deviations shall be obtained from the 521 AMOW designated AMC Approving Authority.

1.3. AIRCRAFT SERVICES

The Contractor shall control and record movement of cargo and mail, provide cargo processing, special handling, and aircraft loading and unloading IAW:

- AFI 24-605, V2, Chapter 3

- Defense Transportation Regulation (DTR) 4500.9R, Part II, Chapter 203, Section C, paragraphs 5, 6, 7, and 8

- DODI 4515.13, Section 6

- AFMAN 24-604

- HQ AMC/A4T policy, messages, memorandums, and directives

- NAVAIR-00-80T-124, pargraph 9.4

- GATES

The Contractor shall:

1.3.1. Load and unload cargo from surface conveyances.

1.3.2. Notify the Defense Logistics Agency, Post Office, Fleet Logistics Center and CTF-63 for cargo/mail on-hand for afloat units in the area to coordinate onward movement.

1.3.3. Load and unload registered mail and signature service/classified cargo only under the direct surveillance of a designated US citizen from NAS Sigonella. The Air Operations Officer will provide a letter to the ATGHS Contractor Station Manager and COR designating specific personnel authorized to accept terminating Registered Mail and signature service/classified cargo. Ordinary mail may be handled by non-U.S. foreign nationals, when designated and authorized in writing by Air Terminal Director/ COR or Air Operations Officer.

1.3.3.1. When a designated US Citizen NAS Sigonella representative is not present, coordinate downloading of mail and signature service cargo under the direct surveillance of the aircraft commander's representative to gain access to other terminating cargo. Terminating mail and signature service cargo shall be re-loaded under the surveillance of the aircraft commander's representative and returned to the originating station if a designated US Citizen NAS Sigonella representative has not arrived to provide receipt for the mail and signature service cargo 30 minutes prior to the mission's scheduled departure time.

1.3.4. Provide technical assistance for preparation of hazardous materials marking, labeling, and documentation IAW AFMAN 24-604/NAVSUP PUB 505 and applicable intermediate changes and supplements. Inspect all hazardous material IAW AFMAN 24-604/NAVSUP PUB 505 before acceptance into the DTS. Use the International Air Transportation Association (IATA) Dangerous Goods Regulation as applicable.

1.3.5. Handle all explosives IAW AFMAN 24-604/NAVSUP PUB 505.

1.3.5.1. Ensure personnel handling explosives have been approved by the Base Handling Explosives Board IAW Navy Personnel Ammunition and Explosives Instruction to read OPNAVISNT 8023.24B Navy Personnel Conventional Ammunition and Explosives Handling Qualification and Certification Program and OPNAVINST 8020.14 (series).

1.3.6. Maintain copper tracks in and around the Air Freight building, to ensure it serves as a viable deterrent concerning snails, IAW US European Command Directive 30-3.

1.3.7. Perform all aircraft services outside the circle of safety (a safe distance from the aircraft) for Engine Running On-load/Off-load (ERO) missions, at which point responsibility is transferred/received to/from the aircrew.

1.3.8. Develop a Joint Inspection (JI) program to ensure a sufficient number of Contractor personnel are JI certified to fulfill the requirements of this Performance Work Statement (PWS). Accomplish Joint Inspection IAW DTR 4500.9R Part III, Chapter 303 and Appendix O “Preparation of equipment and supplies and Joint Inspection”.

1.3.8.1. Validate load plans, cargo, and documentation; load/offload all aircraft supporting deploying/redeploying forces.

1.3.8.1.1. Provide load teams to meet all aircraft services requirements unless the applicable Government unit/service has stated that their own Government unit/service load teams are available.

1.3.8.1.2. Provide a Load Team Chief when Government load teams are provided.

1.3.8.2. Notify the deployed activity of frustrated cargo/equipment.

1.3.8.3. Provide movement requirements and technical assistance to deploying/redeploying units when requested.

1.3.8.4. Transport deploying/redeploying cargo to/from the aircraft to designated staging areas or pre-coordinated on-ward transportation.

1.4. LAND BRIDGE

The Contractor shall manage and administer a land bridge operation by receiving and shipping cargo and mail via surface transportation, utilizing AMC cargo selection procedures and GATES, as well as, coordinate or provide escort services for conveyances and drivers to and from the base entry point, as required.

1.5. PASSENGER AND BAGGAGE SERVICES

The Contractor shall provide a complete range of passenger and baggage services IAW:

- AFI 24-605, V2, Chapter 2, Section 2A

- Electronic Foreign Clearance Guide

- DODI 4515.13 Sections 3,4,10, and 12

- HQ AMC/A4T policy, messages, memorandums, and directives

- GATES

- Defense Transportation Regulation (DTR) 4500.9R, Part III

The Contractor shall:

1.5.1. Ensure Contractor personnel are knowledgeable of the Transportation Security Administration (TSA) hazardous materials/dangerous goods that are acceptable/unacceptable to be carried by passengers for personal use in carry-on baggage and in checked baggage.

1.5.2. Coordinate inbound/outbound requirements with Italian Customs/Immigrations officials and immediately notify the COR of any issues.

1.5.3. Ensure the AMC Commander’s comment system is available to include: A current posted picture and signed “Welcome Letter” from Installation Commanding Officer. Also ample supply of blank AMC Form 253 “Air Passenger Comments” or Interactive Customer Evaluation (ICE) and a locked receptacle. The Contractor shall not accept the completed comment forms directly from passengers.

1.5.4. The Contractor shall advertise the Interactive Customer Evaluation (ICE) program using Posters, flyers that display QR Code and digital media.

1.5.5. Position, operate, and deposition baggage conveyors on an as available basis to support C-5 aircrew baggage loading/unloading. Note: aircrews are responsible for the actual loading/unloading of aircrew baggage as well as coordinating a baggage loading time.

1.5.6. Perform all passenger and baggage services outside the circle of safety (a safe distance from the aircraft) for ERO missions, at which point responsibility is transferred/received to/from the aircrew.

1.6. FUNDS HANDLING

The Contractor shall provide funds handling services IAW AFI 24-605, V2, Chapter 2, Section 2A, paragraphs 2.81. through 2.106 and HQ AMC/A4T policy, messages, memorandums, and directives.

1.7. AERO-MEDICAL MISSION SUPPORT

The Contractor shall provide assistance with loading/unloading of patients and aero-medical equipment.

1.8. FLEET SERVICE

The Contractor shall provide fleet service to include, but not limited to, picking up, loading, and unloading fleet service equipment and supplies, air transportation galley/lavatory (ATGLs), portable lavatories, in-flight meal delivery, aircraft latrine and water servicing, and aircraft interior sanitation and cleaning IAW AFI 24-605 V2, Chapter 2, Section 2B and HQ AMC/A4T policy, messages, memorandums, and directives.

The Contractor shall:

1.8.1. Account for equipment loaded and unloaded aboard aircraft.

1.8.2. Maintain adequate stock level for expendable items listed in Appendix C-1(A) & C-1(B).

1.8.2.1. Contractor shall provide and maintain benchstock of all expendable items as listed in Appendix C-1(B) in order to meet aircraft workload.

1.8.3. Ensure waste from the lavatory service trucks is dumped at designated and certified waste disposal sites.

1.8.3.1. Ensure aircraft latrine spills (to included but not limited to avionic deck, seepage, and tarmac spills) are cleaned up; report spills that cannot be completely cleaned up to the COR.

1.8.4. Remove all trash from aircraft, other than Commercial Aircraft. NOTE: Cleaning and catering of commercial aircraft is the responsibility of the carrier not the Contractor.

1.9. CONTRACTOR-FURNISHED-LAND MOBILE RADIOS (LMRS)

1.9.1. The Contractor shall ensure Contractor-Furnished LMRs do not interfere with base communications (to include U.S. and Italian Host Base) and receive authorization to use LMRs from the Base Frequency Coordinator.

1.9.2. The Contractor shall provide the nomenclature, make, model, serial number, and location of all LMRs to the COR and Base Frequency Coordinator.

1.10. REPORTS, RECORDS, AND ELECTRONIC DATA INTERCHANGE

1.10.1. The Contractor shall prepare and submit the following reports within the time frames stated IAW the specified publication. A copy of reports identified with an * shall be provided to the COR and AMC PAR.

1.10.1.1. *Monthly Station Traffic Handling Report, HQ AMC-A4T(M) WRS (AMC Form 82) IAW AFI 24-605, V2, Chapter 4, Section 4B, paragraphs 4.36. through 4.36.2

1.10.1.2. *Global Asset Reporting Tool (GART) AMC RCS: Monthly/Weekly Report, IAW AFI 24-605, V5, Chapter 4, Section 4B, paragraphs 4.14. through 4.14.3.

1.10.1.3. Mishandled Baggage Summary, (AMC Form 134a) IAW AFI 24-605, V2, Chapter 2, Section 2A , paragraphs 2.119. through 2.119.2.7.

1.10.1.4. 4DN Mission Worksheets and Cargo, Passenger, and Aircraft Rehandled Logs shall be submitted to 521 AMOW/Navy TA within two (2) workdays of AMC 7107 Report submission each month and will ensure a copy of the worksheet is filed with the AMC 7107 Report, IAW AMC/CNIC MOA, Pro-rata Share Computation and Monthly Validation of Cargo, Passenger, and Aircraft Rehandled Data policy.

1.10.2. The Contractor shall create, maintain, and dispose of Government-Required Records IAW AFI 24-605, V2, Chapter 4, Section 4B, GATES, and AMC/A4T policy messages, memorandums, instructions, and directives. The Contractor shall provide the original record or a reproducible copy of any such record within two working days of receipt of the request. The Contractor shall:

1.10.2.1. Create a Consolidated Flight Package (CFP) (hard copy or digital) containing all applicable documentation for each mission.

1.10.2.1.1. Collect all mission documentation from work centers, perform a quality check and consolidate all documents for a single mission into one folder or envelope marked with the mission number. CFPs shall contain, at a minimum, one copy of each document (as applicable) listed in AFI 24-605, V2, paragraphs 4.39.1 – 4.39.9.

1.10.2.1.2. File and maintain each CFP by month- year, Julian day, and then by mission number. For those forms or documents that contain more than one mission, such as the AMC Form 68, Aerial Port Movement Log, use one folder under each Julian day for filing purposes. Documents shall be maintained in an active file consisting of documents from the current calendar year and an inactive file consisting of documents from the previous three years. This provides continuous access to three years of data at any one time. File names for scanned documents shall reflect the contents of the file and serve for easy retrieval of information.

1.10.2.2. Perform post flight procedures within 24 hours of aircraft departure.

1.10.2.3. Complete and file all flight transactions and related documentation within 48 hours of aircraft departure.

1.10.2.4. Research documentation retained by the Contractor.

1.10.2.4.1. Respond to AMC/FMFAB requests within seven days of information/source documents request.

1.10.2.4.2. Prepare reports within 48 hours of request. Maintain a copy of all research requests for a period of 90 calendar days.

1.10.3. Audit and correct all errors and discrepancies within 24 hours of discovery or notification.

1.11. COMMUNICATIONS MANAGEMENT AND INFORMATION SYSTEMS

The Contractor shall interface with the Government communications representative(s) as required to manage the air terminal computer systems and ensure continued functionality. The Contractor shall:

1.11.1. Provide a GATES Workstation Area Security Officer (WASO). IAW GATES Manual:

1.11.1.1. Provide a letter with the name of the GATES WASO and alternate(s) to the COR fifteen (15) calendar days before the start of the contract. Submit an updated appointment letter as required.

1.11.1.2. Immediately request assistance from the GATES help desk for software and hardware related problems, and notify the COR. Track all problems, and notify the COR and AMC PAR, including at a minimum the trouble ticket numbers and issue/concern, within forty-eight (48) hours of the request for assistance.

1.11.1.3. Establish and practice quarterly manual-processing procedures and provide uninterrupted service to the customer when GATES functionality is lost.

1.11.1.3.1. Notify the COR and AMC PAR when a loss of GATES functionality occurs and cannot be restored within 30 minutes.

1.12. GOVERNMENT-FURNISHED MATERIALS HANDLING EQUIPMENT (MHE) AND VEHICLES

OPERATION, MAINTENANCE, AND REPAIR.

The Contractor shall receive, process, and prepare for shipment as well as operate, maintain, and repair all MHE and vehicles listed in the PWS, Appendix C2(B), in accordance with existing technical orders (TO), instructions, and individual operational orders to ensure maximum availability and utilization. The Contractor shall be responsible for identification, ordering, receipt, tracking, and installation of all parts required to maintain MHE. 60K Tunner parts shall be ordered via the DRS Sustainment Systems Inc. (DRS-SSI) web site as per the 60K contracted supply support agreement, except those items listed in the vehicle technical order as common consumables. 25K Halvorsen loader parts shall be ordered via the FMC Technology web site as per the 25K Halvorsen loader contracted supply support agreement, except those items listed in the vehicle technical order as common consumables. Any difficulty in acquiring required parts and instructions/manuals/regulations shall be brought to the immediate attention of the COR. The Contractor shall:

1.12.1. Operate all MHE and vehicles a minimum of once per month for the purpose of determining the operational and material condition.

1.12.1.1. Operate MHE and vehicles IAW applicable TOs and Manufacturer Operating Instructions.

1.12.1.2. Balance the use of K-loaders, spreading usage based on operating hours and mission requirements.

1.12.1.3. Perform operator inspections on all Government-furnished MHE and vehicles using current inspection forms.

1.12.2. Coordinate a MHE and vehicle parking plan with the COR for vehicles while not in use. The plan shall provide maximum clearances between vehicle parking spaces, IAW the applicable Technical Order.

1.12.3. Establish and maintain an up-to-date inventory and control system for all MHE and vehicles (to include but not limited to) spares, tools, repair materials, and consumables.

1.12.3.1. Ensure sufficient fuel, fluids, spares, tools, and repair materials are available at all times to ensure maximum availability and utilization.

1.12.4. Maintain the appearance of MHE and vehicles. Cleaning and washing of MHE shall include their undercarriages.

1.12.5. In support of AMC provided Equipment listed in appendix C-2(B), provide 31 LRS/LGRV necessary vehicle information IAW AMC/A4RV instructions to account for maintenance and repair actions as well as collect relevant data, i.e. out of commission times and awaiting parts status, parts costs, operating hours, and fuel consumption. Monitor and report daily, vehicle in-commission rates to the COR.

1.12.5.1. Report Vehicle Time Compliance Technical Order (TCTO), Material Deficiency Reports (MDRs), Service Bulletins, and one-time inspections (compliance/non-compliance) to HQ AMC/A4RV.

1.12.6. To the maximum extent possible, utilize commercial resources for obtaining critical work stoppage repair parts/supplies that meet TO and manufacturers data as applicable.

1.12.7. Accomplish scheduled and routine MHE maintenance to include but not limited to, oil and fluid replacement or exchanges; filters, battery, and light bulb replacement, as required. This shall be included under the basic monthly service CLIN.

1.12.8. Accomplish reimbursable MHE and vehicle repairs (CLIN 0X02), excluding labor costs which are included under the basic monthly service CLIN (0X01). The Contractor shall coordinate with COR to determine whether replacement parts should be procured locally or provided by the Government. Equipment will be turned in as soon as possible after becoming inoperative. Repairs estimated to exceed $1000.00 or 50% of the equipment replacement value shall be reported to COR, and the Contractor shall comply with repair or disposition instructions. All estimates and reimbursements for repairs performed require proof of service required or rendered to include invoices and receipts.

1.13. GOVERNMENT-FURNISHED MECHANIZED MATERIAL HANDLING SYSTEMS (MMHS)

OPERATION, MAINTENANCE, AND REPAIR

The Contractor shall operate, maintain, and repair all MMHS listed in the PWS Appendix C-2(A), in accordance with existing Technical Orders, manuals, instructions, and individual operational orders to ensure maximum availability and utilization. The Contractor shall:

1.13.1. Operate, inspect, clean, maintain, and overhaul heavy duty highline docks IAW the manufacture’s manual and warranty.

1.13.2. Operate, inspect, clean, maintain, and overhaul the passenger terminal baggage conveyor belt system IAW the manufacture’s manual and warranty.

1.13.3. Accomplish reimbursable MMHS repairs (0X02). The Contractor shall coordinate with COR to determine whether repairs are covered under existing warranties and/or if replacement parts should be procured locally or provided by the Government. Systems will be identified for repair within one (1) workday of becoming inoperative. Repairs estimated to exceed $1000.00 or 50% of the equipment replacement value shall be reported to COR, and the Contractor shall comply with repair or disposition instructions. All estimates and reimbursements for repairs performed require proof of service required or rendered to include invoices and receipts.

1.14. AIRCREW AND PASSENGER TRANSPORTATION

The Contractor shall provide transportation for military aircrew personnel to include assigned aircraft maintenance and security personnel, and assigned civilians designated by the aircraft commander; as well as, Maintenance Recovery Team (MRT) personnel and passengers as identified by the COR. The Contractor shall:

1.14.1. Maintain the ability to provide six (6) trips simultaneously, each individual trip supporting transportation of up to twelve (12) aircrew members or passengers and associated baggage/pro-gear from/to: the aircraft or air terminal facilities; on-base billeting or approved off-base hotels within 50 kilometers of the air terminal; and, food vendors/shops located at NAS Sigonella 1 or at NAS Sigonella 2.

1.14.1.1. Have transportation in place at the aircraft upon arrival/block-in and at the scheduled pick up time from on-base billeting or an off-base hotel.

1.14.1.2. Make, if requested, one (1) on-base 45-minute stop en-route to/from the on-base billeting or approved off-base hotels.

1.14.1.2.1. Make one (1) additional stop, estimated duration of 20 minutes, at on-base billeting en-route to approved off-base hotels, allowing aircrew members to pick-up billeting non-availability documents.

1.14.1.3. Provide transportation for up to 12 aircrew members from/to the aircraft or air terminal facilities and food vendors/shops located at NAS Sigonella 1 or at NAS Sigonella 2, making one (1) 45-minute stop.

1.14.2. Obtain all commercial required approvals, licenses, and insurance to transport military aircrew personnel and passengers as well as maintain immediate communication capabilities with the ATOC. Additionally, ALL flightline qualified drivers shall attend Airfield Vehicle Operators Course and successfully pass course prior to operating within the aircraft movement areas and on flightline operating areas

1.14.3. Maintain a digital dispatch control log, to include at a minimum: aircraft mission number, tail number, date and time of pick-up/delivery; and locations.

1.14.3.1. Provide a copy of the dispatch log to the COR by the 5th day of the following month.

1.14.3.2. Maintain a copy of the dispatch log for the current year and the previous year.

1.15. AIRCRAFT GROUND SERVICES

The Contractor shall perform aircraft ground services for all commercial contract and military logistical aircraft, IAW AFMAN 91-203, Chapter 24, TO 00-25-172, Section 3.11., Table 3; and, AFI 11-218 Chapter 2. The Contractor shall:

1.15.1. Provide a qualified Aircraft Ground Services Shift Supervisor responsible for oversight of aircraft ground services.

1.15.2. Position/deposition, connect/disconnect, to/from the aircraft and operate, as required, aircraft ground power units, air starting units, air-conditioning units, crew stairs, safety pins, wheeled fire suppression system, chocks, and other support equipment as required.

1.15.2.1. Coordinate the use of Aerospace Ground Equipment (AGE) with 725 AMS/OL-C maintenance personnel.

1.15.2.1.1. Notify 725 AMS/OL-C personnel when AGE taken from the ready-line has maintenance requirements, is damaged, or becomes in-operable.

1.15.2.1.2. Coordinate AGE fueling requirements with the Installation Fuels Department and refuel AGE as required to ensure operational availability.

1.15.2.1.2.1. Obtain of copy of the DD Form 1898, Energy Sales Slip, and provide it to the AMC PAR when refueling AGE has been accomplished.

1.15.2.2. Coordinate the periodic inspection, servicing, and replacement of wheeled fire suppression systems.

1.15.2.3. Provide support for transient mission recovery team and mission support team members on-station to perform aircraft maintenance, to include but not limited to, downloading aircraft parts, repair equipment, and tools.

1.15.3. Provide aircraft marshaling to include follow-me services, parking (block-in/block-out), chocking of aircraft, wingtip/tail clearance guards, wheeled fire suppression system clearance prior to aircraft taxi, and fireguards for ground engine runs.

1.15.4. Provide aircraft push-back and towing services in coordination with the aircraft’s civilian or military maintenance representative, as required to re-position aircraft on the parking apron.

1.15.4.1. Provide all required wing-walkers and spotters. Aircraft braking operations will be conducted by the aircraft’s civilian or military maintenance representative.

1.15.4.2. Provide aircraft towing services to/from designated aircraft engine run-up parking spots.

1.15.5. Position, operate, and deposition baggage conveyors on an as available basis to support C-5 aircrew baggage loading/unloading. Note: aircrews are responsible for the actual loading/unloading of aircrew baggage as well as coordinating a baggage loading time.

1.16. AIRCREW SUPPORT SERVICES

The Contractor shall assist aircrews with communicating, obtaining, and verifying computer flight plans, weather briefs, and access to any airport agency deemed necessary by the aircraft commander for mission accomplishment as well as access to computer and voice communications systems.. The Contractor shall:

1.16.1. Obtain an aircrew receiving report from the previous up-line station and provide aircrew notification report to the down-line station upon aircraft departure.

1.16.2. Coordinate and arrange billeting or hotel reservations as applicable.

1.16.3. Coordinate and provide aircrew alert notifications.

1.16.4. Direct aircrew personnel requesting safe storage of classified material to the designated Air Terminal Duty military personnel assigned.

1.17. CUSTODIAL SERVICES

The Contractor shall clean and maintain all Contractor occupied spaces, restrooms (except restrooms which are jointly used by Government personnel or passengers), and storage rooms at frequencies determined by the Contractor to ensure these areas are presentable, neat, clean, and in a professional working environment. The Contractor shall maintain the Mensa IAW Italian Food Service Health Standards.

1.17.1. Clean the freight and vehicle maintenance areas, to include the fenced outside storage areas, originating and terminating pallet grid storage areas. Ensure these areas are generally clean, free of debris, and present safe working environments.

1.17.2. Provide documentation, such as cleaning frequency schedule or quality control inspection sheets, to the CO or COR upon request.

1.18. CUSTOMER SERVICE

The Contractor shall conduct Official tours of Government-Furnished Facilities and Air Terminal operations for individuals and groups as coordinated by COR.

1.19. SCALE CALIBRATION SERVICES

Accomplish calibration services for assigned aerial port scales listed in APPENDIX C-6. Baggage scales will be calibrated and certified using the appropriate calibration authority and interval in accordance with Technical Order 00-20-14-WA-1, Air Force Metrology and Calibration Program.

1.19.1. All assigned scales (Appendix C-6) are required to be calibrated Bi-annually, every 6 months.

1.19.2. Contractor shall provide all tools and calibration equipment to keep scales calibrated and maintained as functional. Contractor shall make arrangements to evaluate scales, repair, or complete the project by calibrating all assigned scales.

1.19.3. Contractor shall provide proof that technicians are qualified to calibrate scales and provide proof of certification to COR for verification. Once calibration is accomplished Contractor will place date accomplished and the due dates for next calibration on the calibrated scales. All scales are located on NAS Sigonella, Bldg. 438 Air Cargo Terminal and Bldg. 436 Air Passenger Terminal.

1.19.4. If scales are broke they will be immediately reported to the Air Terminal Manager for further actions. The air terminal will order/pay for all parts as required and if capable the Contractor shall repair scales.

SECTION II

2.0. SERVICE DELIVERY SUMMARY

The Service Delivery Summary (SDS) represents the most important contract objectives and includes safety and security requirements, which are interwoven critical aspects of these objectives. The Contractor is fully expected to comply with all Performance Work Statement (PWS) requirements; however, the Government’s assessment of Contractor performance will focus mainly on these objectives.

2.1. A critical nonconformance is performance which cannot be corrected and adversely affects the safety and/or security of personnel and/or resources; cannot be corrected without mission impact; or adversely affects another Government agency’s ability to accomplish their mission.

2.2. A minor nonconformance is performance which cannot be corrected but is not likely to materially reduce the usability of the services for their intended purpose.

Performance Objective
PWS

Paragraph (s) Performance Threshold

1. Facilitate on-time aircraft departure.
1.
No critical non-conformance (a delay which exceeds 60 minutes) and no more than two delayed mission caused by the Contractor each month.
2. Gather, process and disseminate information.
1.1. thru 1.1.1.8.1.
No critical non-conformance and less than seven minor non-conformances noted during the monthly COR/PAR surveillance process.
3. Manages all information and Terminal resources required to receive, document, plan, and move passengers, cargo, and mail; accomplishes aircraft load planning; and, ensures maximum aircraft utilization of the Allowable Cabin Load (ACL).
1.2. thru 1.2.2.
No critical non-conformance and less than four minor non-conformances noted during the monthly CO/PAR surveillance process.
4. Control and record movement of cargo and mail, provide cargo processing, special handling, aircraft loading and unloading, as well as joint inspection services.
1.3. thru 1.3.8.4.
No critical non-conformance and less than seven minor non-conformances noted during the monthly COR/PAR surveillance process.
5. Provide land bridge services.
1.4.
No critical non-conformance and less than four minor non-conformances noted during the monthly COR/PAR surveillance process.
6. Provide a complete range of passenger and baggage services.
1.5. thru 1.5.6.
No critical non-conformance and less than seven minor non-conformances noted during the monthly COR/PAR surveillance process.
7. Perform funds handling.
1.6
Funds were accounted for properly and deposited on-time.
8. Provide fleet services.
1.8. thru 1.8.4.
No critical non-conformance and less than four minor non-conformances noted during the monthly COR/PAR surveillance process.
9. Manage reports, records and electronic data interchange.
1.10. thru 1.10.3.
No critical non-conformance and less than three minor non-conformances each month.
10. Government-Furnished Materials Handling Equipment (MHE) and Vehicles Operation and Maintenance.
1.12 thru 1.12.8.
No critical non-conformance and less than six minor non-conformances each month noted during the monthly QA surveillance process.
11. Government-Furnished Mechanized Materials Handling Systems (MMHS) Operation and Maintenance. Scale Calibration
1.13. thru 1.13.3; 1.19. thru 1.19.4.
No critical non-conformance and less than two minor non-conformances each month noted during the monthly QA surveillance process.
12. Provide aircrew and passenger transportation.
1.14. thru 1.14.3.2.
No critical non-conformance and less than three minor non-conformances noted during the monthly COR/PAR surveillance process.
13. Perform aircraft ground services for ALL non-tactical, commercial contract and military aircraft.
1.15.

thru 1.15.5.

No critical non-conformance and less than six other minor non-conformances noted during the monthly COR/PAR surveillance process.

SECTION III

3.0. GOVERNMENT-FURNISHED MATERIALS, EQUIPMENT, FACILITIES, SERVICES, AND

TRAINING

3.1. GOVERNMENT-FURNISHED MATERIALS

Government-Furnished Materials (GFM), Appendix C-1(A), will be provided to the Contractor for the duration of the performance period of this contract. The Contractor and COR shall jointly inventory the initial stock of GFM provided not later than five (5) working days before the start of the contract. Any missing items shall be annotated on the inventory and the CO notified in writing. The Contractor shall sign a receipt for all materials provided by the Government. The Contractor shall request additional materials by providing a written request to the COR at least sixty (60) calendar days before the required delivery date of the materials, if additional materials are authorized by the contract. At the conclusion of the contract, the Contractor shall return all residual inventories to the Government. NOTE: Appendix C-1(B) lists Contractor furnished materials.

3.2. GOVERNMENT-FURNISHED EQUIPMENT

Government-Furnished Equipment (GFE), Appendices C-2(A) and C-2(B), will be provided to the Contractor for the duration of the performance period of this contract. The Contractor and COR shall jointly inventory GFE not later than five (5) calendar days prior to start of the contract, and annually thereafter not later than ten (10) calendar days before completion of the contract period, including any option periods. The Contractor and the COR shall jointly determine the working order and condition of all equipment and document their findings on the inventory. The CO shall be notified in writing when equipment is missing or not in working order. The Contractor shall sign a receipt for all equipment provided by the Government. In the event of disagreement between the Contractor and the COR on the working order and condition of equipment, the disagreement shall be elevated to the CO.

3.2.1. The Contractor shall submit requests for additional or replacement GFE to the COR. Such requests shall specify the reason for the replacement request. The Contractor shall turn in Government-furnished equipment approved for replacement or repair.

3.3. GOVERNMENT-FURNISHED FACILITIES

Government-furnished facilities, Appendix C-3, have been inspected for compliance with the Occupational Safety and Health Act (OSHA) and Host Nation Law. Should a hazard be identified, the Government corrects hazards according to the base-wide Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. Compliance with the OSHA and other applicable laws and regulations for the protection of personnel is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the Contractor at his or her expense, the Contractor must furnish the CO and COR documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the CO. The Contractor shall initiate all paperwork to effect modifications. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities shall only be used in performance of this contract. NOTE: NAVFAC is the Navy contracting command responsible for all facilities/construction requirements. No facilities/construction work will be procured under this contract.

3.4. GOVERNMENT-FURNISHED SERVICES

3.4.1. Mail Service. Includes collecting, accepting, sorting, routing, and delivery of official mail.

3.4.2. Refuse Collection and Disposal. Includes collection and disposal of trash and waste materials.

3.4.3. Entomology Services. Includes abatement and control measures directed against insects, rodents, weeds, fungi, and other animals or plants that are determined to be undesirable in buildings, equipment, supplies, and on grounds.

3.4.4. Grounds Maintenance. Except where the PWS designates maintenance to the Contractor, for example, clearing snow, ice and cutting grass.

3.4.5. Police Services. Includes maintaining law and order, traffic management, vehicle decals, and parking pass services, as well as Force Protection inspections.

3.4.6. Safety Services. Includes operation of safety programs, educational support, and promotional efforts.

3.4.7. Fire Protection. Includes all normal services related to fire protection and fighting operations, alert service, and rescue operations. Also includes inspections for fire hazards, servicing of portable extinguishers, and related training programs.

3.4.8. Facility Maintenance and Minor Repair. Includes routine and cyclical preventive maintenance and minor repairs required to preserve or restore real property so it may be used for its designated purpose.

3.4.9. Disaster Preparedness. Includes operation of disaster preparedness programs and related services, equipment, and facility support for emergencies and contingency operations.

3.4.10. Environmental Compliance. Includes recycling and resource recovery programs, pollution prevention, environmental compliance, and programs aimed at management and control of hazardous materials. This service does not include clean up and disposal of hazardous materials.

3.4.11. Test Control Officer. Includes final examination administration for ATGHS correspondence courses.

3.5. GOVERNMENT-PROVIDED TRAINING

3.5.1. Government personnel will provide initial familiarization training at NAS Sigonella to Contractor personnel for the first thirty (30) calendar days of the contract performance period. During this period, the Contractor is fully responsible for providing adequate personnel, supervision, and any items and services necessary to perform ATGHS as defined in this PWS.

3.5.1.1. The Station Manager shall attend a weekly meeting with the COR to review training progress. Training may be terminated in less than 30 calendar days if agreed to in writing by the Contractor and Government.

3.5.1.2. The Contractor shall submit proof of all certification, training, and licensing requirements to the CO/COR and AOPSO.

3.5.1.3. All Travel and per diem cost in support of training will be at the cost of the Contractor.

3.5.1.4. All Contractor personnel shall use required Personal Protective Equipment (PPE) in the performance of their duties CFR 5929 and OPNAV INST 5100.19.

3.5.1.5. The Contractor shall be responsible for all Contractor personnel training, certification, licensing, and proficiency, unless otherwise specified in the contract; and, pay all costs incurred for training and travel in support of training required by this PWS for the duration of the contract.

3.5.2. Initial Training: Within thirty (30) calendar days after the Pre-Performance conference, the Contractor shall designate, in writing, to the CO and COR/PAR all Contractor personnel performing the following functions: Joint Inspectors (JI), JI instructors, hazardous materials inspectors, and/or load planners. The designation, in writing, shall include a current certificate of completion of the Air Transportation of Hazardous Materials Inspector Course, NOTE: International Air Transportation Association (IATA) Certification is not an acceptable substitute certification for indicated required training. For those Contractor personnel designated but not qualified or current, the Government will coordinate those courses required to enable proper certification of personnel identified as JI, hazardous materials inspectors and/or load planners. It is the Contractors responsibility to maintain trained personnel for all positions to meet contract requirements. NOTE: Training courses are based on seat available and must be programed by Fiscal Year.

3.5.2.1. Follow-on/Refresher/Re-occurring: A sufficient number of Contractor personnel shall complete via Web-based Training (WBT) the Hazardous Materials Airlift Inspector Course to maintain required certification and fulfill the requirements of the PWS for the duration of the contract.

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