9. L-5_Attachment_CPAQ.docx

Attachment L-5

CONTRACTOR’S PERFORMANCE ASSESSMENT QUESTIONNAIRE (CPAQ)

Instructions to offeror: Send the questionnaire to the: 1. Contracting officer, 2. Program manager, 3. Technical lead, 4. Additional points of contact (POC) that can provide an assessment on your proposed past performance effort. Please provide all data requested in Parts I and II of the questionnaire. When completed, email the questionnaire to the POC and copy Reagan.Gill@Navy.mil

I. CONTRACT ADMINISTRATIVE DATA (To be completed by the Offeror)

Offeror Name:

Contract Number/Task Order:

Contract Name:

Period of Performance:

Contract Type:

Offeror Role in Contract:

Dollar Value of Contract:

Dollar Value of Offeror Role in Contract:

Dollar Value of Effort as it Relates to the Instant Effort:

Administrative Place of Contract:

Cage Code:

DUNS:

Customer:

Contracting Agency:

II. POINT OF CONTACT (POC) Data (To be completed by the Offeror)

Name:

Position or role:

Agency:

Address:

Phone:

Email:

Other:

III. INSTRUCTIONS TO THE CPAQ POC

Your assistance is requested in support of a source selection. Please complete the assessment below and send all pages of this questionnaire to: Reagan.Gill@Navy.mil within two weeks of receipt from offeror listed above.

Assessment: (To be completed by the CPAQ POC)

Instructions to complete the assessment: Please provide responses to, 1 through 4, that are listed below the assessment rating system table. Place an “X” in the rating that best assesses the offeror’s performance in the areas listed below. Then provide examples (two examples are requested) to substantiate your rating.

Rating System Table:

A common five level assessment rating system is used to evaluate a contractor's performance. Ratings range from Unsatisfactory to Exceptional. Here's a breakdown of each category:

Exceptional

Performance meets contractual requirements and exceeds many to the Government's benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good

Performance meets contractual requirements and exceeds some to the Government's benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory

Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal

Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions.

Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective.

1. Given what I know today about the contractor's ability to execute what he promised in his proposal, I DEFINITELY WOULD or PROBABLY WOULD or PROBABLY WOULD NOT award to him today given that I had a choice.

2. Quality of Service/Technical Performance: (Assess the contractor's day-to-day instructional performance. Does he routinely have difficulty meeting availability or scheduled requirements? Is the contractor responsive, at the site level, to short notice additional instruction requests? Does the contractor participate in the planning process to provide feedback to the government in terms of scheduling and other efficiencies? Is the site manager allowed to operate autonomously (as appropriate and within reason) on some administrative and other matters?)

Exceptional

Very Good

Satisfactory

Marginal

Unsatisfactory

N/A

Provide examples that substantiate rating:

3. Management of Personnel: (Assess how well the contractor provided and retained qualified instructors and other personnel with the appropriate skills and training to meet the contract requirements? How effective is the contractor at rapidly filling personnel vacancies, quality of replacements (knowledge, skills, experience), and training up to effectiveness in support? Are you aware of any difficulties between the contractor and the labor union that have impacted contract performance? If so, how were they resolved by the contractor?)

Exceptional

Very Good

Satisfactory

Marginal

Unsatisfactory

N/A

4. Management Satisfaction: (Indicate your overall level of satisfaction with the contractor's management (at the local site level, program office, and headquarters). Assess contractor's business orientation (focus on meeting customer needs first, profit first, proactive and aggressive pursuit of problem solving, delays in acting on program needs - a good business partner?). Does the contractor meet end-user needs promptly without demands for contract changes? (This does not refer to work that is clearly out-of-scope). Examples might include movement of instruction hours, tours, or student walk-ins.)

Exceptional

Very Good

Satisfactory

Marginal

Unsatisfactory

N/A

5. Schedule Performance: (Assess the contractor's schedule performance. Does it routinely have difficulty meeting schedule requirements? Does it provide deliveries timely and in accordance with contracted requirements? Do CDRLs and other admin deliveries often require correction or rework? When the contractor is delivering hardware or software end-items, are the items generally free of defects?)

Exceptional

Very Good

Satisfactory

Marginal

Unsatisfactory

N/A

6. Utilization of Small Business: (Assess the contractor's utilization of small business(es). Does it meet established contract goals? Does it meet FAR goals?)

Exceptional

Very Good

Satisfactory

Marginal

Unsatisfactory

N/A

7. Regulatory Compliance: (Assess the contractor's regulatory compliance. Did it performance on this effort comply with pertinent regulations and codes?)

Yes

No

Signature _____________________________________________ Date _____________ Please note that electronic signatures are acceptable. An e-mail from the originator of this document will suffice. Signatures (electronic or hand written) verify that the signatory who completed this form and agrees with the information contained within it.