N6134019R0020_Extra_Assistance_IVSE_Installation.docx
DOCX document 12 KB Posted
- Attached to
- STIGS Solicitation Amendment 0005
- Solicitation number
- N6134019R0020
About this file
This document provides instructions for recipients of the IVSE EPT and RCO courses regarding installation issues. It outlines several steps to ensure proper installation of the courses, including uninstalling any other IVSE or prerequisite files, running an SQL server creation script, updating five specific files with the installed SQL Server or created CLD information, and details on utilizing the Training Lobby and launching lessons or tutorials. Issues are to be reported to NAWCTSD via the Contracts representative, including any login or lesson launch errors and precise error messages.
N6134019R0020_Extra_Assistance_IVSE_Installation.docx
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Text version
Extra Assistance with the IVSE Installation In the event that the recipients of the IVSE EPT and RCO courses are having issues getting the IVSE EPT and RCO courses to run, please ensure the following steps have been performed:
First, prior to installation, pursuant to the included TSSD (F009) Appendix B, ensure you have uninstalled any other IVSE files from the computer, as well as any version of Node.js and Unreal 4 Prerequisites from the computer.
Secondly, run the SQL server creation script and create the CLD.
Thirdly, run the installer. If anything does not install, this is problematic and may indicate a bad copy to the hard drive. If any errors are produced, please contact NAWCTSD via the Contracts representative. For EPT, ensure that the version of Node.js installed is 4.3.1.
Fourthly, after running the installer, again pursuant to the included TSSD Appendix B, ensure that five files have been updated with the installed SQL Server or the created CLD, as appropriate. The five files are the TrainingLobbyConfig,xml, the dbconfig.xml (there are two, one in the TrainingLobbyConfig.xml file structure and one in the UserAccountEditor.exe.config file structure), the UserAccountEditor.exe.config file, and the RTMPaths.xml file.
At this point, it should be possible to launch the IVSE application and log in using the Admin account (email NAWCTSD Contracts if you need the username and password). If this account cannot be accessed, something in the previous setup is incorrect (or the SQL server was not installed). Please contact NAWCTSD via the Contracts representative and include information that Login fails and the precise error message generated.
Once you have logged in, you should be in the Training Lobby. Please refer to the included TSSD for instructions on how to utilize the Training Lobby.
If you cannot launch any lessons or if you cannot launch the tutorial, please contact NAWCTSD via the Contracts representative and include information that LessonMode does not launch and the precise error message(s) generated.
File details come from the government source that posted it. Updated .