Section_J_Attachment_Binder1.pdf

Solicitation: N6134018R1199

Performance Work Statement (PWS)

Contracted Maintenance, Modification, Aircrew, and Related Services (CMMARS)

19 July 2018 i

Table of Contents

1. Introduction

2. Scope and Objective

3. Applicable Documents

4. General Requirements

4.1. Non-Personal Services

4.2. Related Services

4.3. Aircrew

4.4. Supply Support

4.5. Material, Equipment, and Facilities

4.6. Antiterrorism (AT), Common Access Card (CAC), and Operational Security (OPSEC) Requirements

4.7. Travel

4.8. Program Management and Reporting

4.9. Meetings and Communication

4.10. Business Relations

4.11. Post Award Conference

5. Performance and Technical Requirements

5.1. Transition

5.2. Maintenance Program

5.3. Certifications

5.4. Contractor Agreements

5.5. Quality Assurance (QA) Program

5.6. Maintenance Publications, Technical Data, and Flight Manuals

6. Special Requirements ii

6.1. Safety

6.2. Security

6.3 Government Furnished Property, Facilities, Information, and Services

6.4 Work Schedule

6.5 Overtime, Surge, and Over and Above Work

6.6 Training

6.7 Physicals

6.8 Data Rights

6.9 Strike Plan and Labor Dispute

6.10 Distinctive Requirements for OCONUS

6.11 Vehicle and Equipment Operation

6.12 Reporting Requirements

6.13 Web-Based Information System

7. CDRL Deliverables

8. Terms Defined

9. List of Acronyms

Performance Work Statement

Contracted Maintenance, Modification, Aircrew, and Related Services (CMMARS)

1. Introduction The Naval Air Systems Command (NAVAIR), Deputy Commander for Logistics and Industrial Operations (AIR-6.0) has established the Fast Acquisition Solutions to Enable Readiness (FASTER) - Acquisition Cell (AC) as the organization responsible for establishing strategic sourcing contract vehicles for Contract Logistics Support (CLS) and Depot Maintenance services worldwide. FASTER-AC will provide assisted acquisition support to Naval Air Systems Command, other United States (US) Government agencies, and the Government’s Foreign Military Sales (FMS) customers. AIR-6.0 is establishing this Contracted Maintenance, Modification, Aircrew, and Related Services (CMMARS) contract to provide flexible, ready, and rapidly deployable capabilities for Aviation Systems worldwide.

2. Scope and Objective The CMMARS scope provides aviation platform-level CLS for contracted maintenance, modification, aircrew and related services necessary to meet platform requirements. This includes logistics functions and maintenance tasks required to keep US Government and its FMS customers’ aircraft ready, available, and operating worldwide. CMMARS may be used for platforms at all phases of the acquisition life cycle and may be funded with various types of Government appropriations or FMS funding.

In CMMARS, an aviation platform is an aviation end item that can be used directly by the Armed Forces to carry out an assigned mission such as various type/model/series (T/M/S) aircraft. CMMARS provides CLS for aviation platforms operated under Military, Military/Commercial, and/or Federal Aviation Administration (FAA) rules and regulations, to include: fixed-wing (airplanes), rotary-wing (helicopters), tiltrotor, unmanned aircraft vehicles (UAV), lighter than air vehicles (airships), as well as integrally related systems and weapon systems. Each Task Order under CMMARS will address specific CLS requirements by the aviation platform/platforms covered, site/sites covered, level(s) of maintenance required, along with any aircrew and related services requirements.

Contracted maintenance includes organizational (O), intermediate (I), and depot (D) level maintenance at afloat and ashore locations, performed under Military or FAA guidelines, in the continental United States (CONUS) or outside the continental United States (OCONUS). For CMMARS, afloat maintenance involves temporary, short duration detachments with narrowly focused requirements. Modifications, major repairs, and alterations encompass the incorporation of technical directives (TD), approved engineering changes, and Supplemental Type Certificates (STC) performed at the three levels of maintenance. Aircrews, in this context, are personnel who may operate aircraft for the purpose of CLS.

Related services include, but are not limited to, all logistics Integrated Product Support elements.

3. Applicable Documents Applicable documents to ensure compliance with applicable Department of Defense (DOD) specifications and standards, and industry standards:

Technical References Title

COMNAVAIRFORINST 4790.2 series Naval Aviation Maintenance Program (NAMP)

DCMA INST 8210.1C Contractor’s Flight and Ground Operations

AFI 10-220 IP Contractor’s Flight and Ground Operations

AR 95-20 Contractor’s Flight and Ground Operations

NAVAIRINST 3710.1G Contractor’s Flight and Ground Operations

COMDTINST M13020.3A Contractor’s Flight and Ground Operations

AS 9100 Aerospace Standard 9100

DOD 1330.17-R Armed Services Commissary Regulations, Enclosure 2

DOD 4160.21-M Defense Materiel Disposition Manual

DOD 5000.02 Operation of the Defense Acquisition System

DOD 5220.22-R Industrial Security Regulation

DOD 5220.22-M National Industrial Security Program (NISP)

DODI 1000.13 Identification (ID) Cards for Members of the Uniformed Services, Their Dependents, and Other Eligible Individuals

DODI 1330.21 Armed Services Exchange Regulations, Enclosure 6

DOD 5000.02 Operation of the Defense Acquisition System

DODI 5200.46 DOD Investigative and Adjudication Guidance for Issuing the Common Access Card

DODI 5220.22R Industrial Security Regulations

DODI 5525.19 DOD Identity Matching Engine for Security and Analysis (IMESA) Access to Criminal Justice Information (CJI) and Terrorist Screening Databases (TSDB)

DODM 4140.01-Vol 3 DoD Supply Chain Materiel Management Procedures: Materiel Sourcing, Enclosure 3; Section 6

DODM 4500.36-R Management, Acquisition, and Use of Motor Vehicles

DODM 5000.04-M-1 Cost and Software Data Reporting (CSDR) Manual

DODM 5205.02M DOD Operations Security (OPSEC) Program

DSSR Department of State Standardized Regulations (DSSR)

SECNAVINST 5510.30B Department of Navy Personnel Security Program Manual

OPNAVINST 3750.6S Naval Aviation Safety Management System

NAVAIRINST 4200.57 Contract Administration and Use Of Contracting Officer's Representatives

NAVAIRINST 4790.35 Diminishing Manufacturing Sources and Material Shortages Joint Federal Travel Regulations Vol II Civilian Employees

Public Law 91-596 Occupational Safety Health Act (OSHA)

FAA 14 CFR Part 21 Certification Procedures for Products and Articles

FAA 14 CFR Part 23 Airworthiness Standards: Normal Category Airplanes

FAA 14 CFR Part 25 Airworthiness Standards: Transport Category Airplanes

FAA 14 CFR Part 27 Airworthiness Standards: Normal Category Rotorcraft

FAA 14 CFR Part 29 Airworthiness Standards: Transport Category Rotorcraft

FAA 14 CFR Part 33 Airworthiness Standards: Aircraft Engines

FAA 14 CFR Part 35 Airworthiness Standards: Propellers

FAA 14 CFR Part 43 Maintenance, Preventive Maintenance, Rebuilding, and Alteration

FAA 14 CFR Part 91 General Operating and Flight Rules

FAA 14 CFR Part 145 Repair Stations

EASA Part 145 Approved Maintenance Organization (may be used as an acceptable equivalent to FAA 14 CFR Part 145)

SD-22 DoD Diminishing Manufacturing Sources and Material Shortages (DMSMS) Guidebook

AFI 21-101 Aircraft and Equipment Maintenance Management

AFI 21-102 Depot Maintenance Management

AFI 90-202 Air Force Mishap Prevention Program

AFI 90-203 Air Force Consolidated Occupational Safety Program

AF Handbook Maintenance Metrics U.S. Air Force Handbook

AR 70-62 Airworthiness Qualification of Aircraft Systems

AR 95-1 Flight Regulations

AR 385-10 The Army Safety Program

AR 750-6 Army Equipment Safety and Maintenance Notification System

JTR Joint Travel Regulations

Note: This list is not meant to be exhaustive or inclusive of all that may be required, referenced, or otherwise identified in the individual Task Orders.

4. General Requirements The contractor shall provide services as part of the individual Task Orders and pursuant to the requirements specified herein.

4.1. Non-Personal Services

The contractor shall manage its employees and guard against any actions that relate to the performance or give the perception of personal services (See FAR 37). If the contractor believes that any actions constitute or perceived to constitute personal services, the contractor shall notify the Task Order Contracting Officer immediately.

4.2. Related Services

Related services are any services needed to execute air operations for any Government owned aviation system. These services may include maintenance or modifications on unmanned aircraft systems (UAS) and systems such as reconnaissance, surveillance, anti-air, target acquisition, threat simulator, decoy, cargo, research, anti-submarine, and tactical in support of different types of aircraft. Individual Task Order requirements may include support equipment calibration, maintenance, and overhaul; scheduled or unscheduled equipment upgrades, modifications, and alterations. Individual Task Order requirements may include scheduled or unscheduled equipment (e.g., avionics, power plants, and airframes) modifications and alterations; including TDs, engineering change proposals (ECP), time compliance technical orders (TCTO), service bulletins (SB), airworthiness directives (AD), and configuration management.

4.3. Aircrew

Individual Task Order requirements may require contractor pilots to perform functional check flights, ferry flights, or other tasking (e.g., engine runs or high taxis) in support of CLS maintenance.

4.4. Supply Support

As specified in the individual Task Orders, the contractor shall procure, establish, manage, maintain, ship, receive, handle, and warehouse spare parts to maintain aircraft and equipment at established levels.

Diminishing Manufacturer Sources and Material Shortages (DMSMS) requirements include management, mitigation, and timely forecasting of obsolete parts and equipment in accordance with (IAW) DODM 4140.01-Vol 3, SD-22, and NAVAIRINST 4790.35.

4.5. Material, Equipment, and Facilities

Individual Task Orders will include material, equipment, and facilities requirements and accountability, documentation, reporting, and tracking requirements. The contractor will be required to comply with security, environmental requirements at the federal, state, local levels, and other requirements per the individual Task Orders.

a. Government Facilities

Government office, hangar, work center, or laboratory space may be made available for performance of specific contract actions. The contractor may be required to establish operations and support facilities and warehouses within a Government provided facility that complies with DOD and Department of State requirements. If operations and support facilities are necessary, individual Task Order will include these requirements.

b. Contractor Acquired Material, Property, Facilities and Leases

Individual Task Orders will define contractor obtained or provided material, equipment, hardware, software, and facilities. Only material, property, equipment, or facilities necessary to perform services required in the individual Task Orders shall be obtained or leased. The contractor shall ensure applicable purchasing requirements follow DOD and local policy. The contractor shall maintain software per the licensing agreement or until delivery to the Government occurs or until the Government directed disposal concludes. Unless directed otherwise, any purchased material shall become the property of the Government upon completion of the individual Task Order.

The individual Task Order will specify all leased equipment, property, or other material that is obtained by the contractor to support a contract task order.

c. Warranty

Items acquired under the individual Task Orders may require warranty protection. When applicable, the contractor shall maintain warrantied items per the accompanying warranty and guidance in the individual Task Orders.

d. Export Control

The contractor shall comply with all laws and regulations regarding export-controlled information and technology and shall not use, distribute, transfer, or transmit technology (even if incorporated in products, software, or other information) except in compliance with such laws and regulations. The contractor shall plan for, obtain, maintain, and make available to the Government any export licensing as required to perform requirements of the individual Task Order.

4.6. Antiterrorism (AT), Common Access Card (CAC), and Operational Security (OPSEC) Requirements An individual Task Order may include AT and OPSEC requirements.

a. Antiterrorism Level I Training

All contractor employees, to include subcontractor employees, requiring access to Government installations, facilities, and controlled access areas shall complete AT Level I awareness training available at website http://jko.jten.mil. All contractor employees, to include subcontractor employees, not authorized to obtain access to DoD networks (i.e. Foreign Nationals), alternative methods to comply with this training will be specified in the individual Task Order.

b. Contractors Requiring Common Access Card (CAC)

Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW SECNAVINST 5510.30B, and Department of Defense Instruction (DODI) 5200.46. The contractor will be issued a CAC only if duties involve one of the following:

(1) Physical access to a DOD facility and logon access to DOD networks (on-site or remotely)

(2) Remote logon access to a DOD network using approved remote access procedures; or

(3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of six months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

c. Contractors Not Requiring CAC and Requiring Access to a DOD Facility or Installation

The contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center (NCIC), DODI 5525.19, DODI 5200.46, and applicable installation or facility access policies and procedures provided by the Government as specified in the individual Task Orders. Contractor and all associated subcontractor(s) employee(s) shall comply with adjudication standards and procedures as previously mentioned in conjunction with Status of Forces Agreement (SOFA) and other theater regulations at OCONUS locations.

d. Task Orders Requiring an OPSEC Program

The contractor shall comply with specific command approved OPSEC awareness training and OPSEC program participation IAW Department of Defense Manual (DODM) 5205.02M.

4.7. Travel

The contractor may travel as specified by individual Task Orders. The contractor shall make arrangements for all required transportation, lodging, incidentals, subsistence, and passports or visas.

A Task Order may require Contractor transportation. When contractor employees are on temporary duty (TDY) status, the Task Order may authorize Government provided transportation within the limits specified in the Joint Travel Regulations (JTR). Use of Government transportation by contractor personnel will be restricted to the conduct of official business and transportation of team personnel to/from worksite and quarters. Costs for transportation may be based on mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge.

4.8. Program Management and Reporting

The contractor shall provide a management structure that enables contractor employees to effectively perform the requirements associated with the execution of individual Task Order requirements.

a. Contract Management and Administration

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor must maintain continuity between the support operations as specified in the individual Task Order and the contractor's corporate offices. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall identify points of contact as specified in the individual Task Order.

The contractor shall manage and account for employees during normal working hours and designated Government non-work days or other periods when Government offices are closed as specified in the individual Task Orders. The contractor shall provide necessary infrastructure to support contract tasks as specified in the individual Task Order. The contractor shall be responsible for the selection, recruitment, hiring, assignment and reassignment of duties, transfer, supervision, management, control, and termination of contractor employees in performance of the CMMARS requirements. The contractor shall provide all qualified personnel required for maintenance at all sites within CONUS or

OCONUS as specified in the individual Task Order. The contractor shall accommodate rapid response and deployment to any operational government location worldwide as specified in the individual Task Order.

b. Team Complement

The individual Task Order may specify required maintenance labor skills categories, key personnel, and minimum team complement (MTC). The contractor shall employ personnel qualified according to the specified labor skill categories and consistent with the Department of Labor (DOL) Register of Wage Determinations issued under the Service Contract Act and collective bargaining agreements (CBA). The labor skills categories listed in a Task Order will represent the Government’s estimate as to what labor categories will be needed for the individual Task Order Period of Performance (PoP). The MTC is defined as the required minimum amount of staffing that must be present during all normal operating hours as specified in the individual Task Order. MTC staffing levels do not ensure the contractor can meet Task Order performance requirements.

c. Documentation Control

The contractor shall employ instructions, drawings, specifications, inspection or test instructions, and other documents necessary to satisfy production, inspection, testing as specified in the individual Task Order. The contractor shall maintain records of all inspections and tests as specified in the individual Task Order. The contractor shall record program requirements, contract actions, and reports digitally on a format identified in each individual Task Order.

4.9. Meetings and Communication

The contractor shall participate in program management reviews and meetings to facilitate exchange of information.

4.10. Business Relations

The contractor shall integrate and coordinate all activities needed to execute the individual Task Order requirements. The contractor shall manage the timeliness, completeness, and quality of the work and execute a problem identification process. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors.

4.11. Post Award Conference

The contractors shall attend a CMMARS post-award meeting at a location to be determined. The purpose is to allow the contractor(s) and the Government to establish lines of communication, set program objectives, priorities, and address issues or concerns.

The contractor shall attend a post-award conference per Task Order awarded at a location to be determined. The purpose is to allow the contractor(s) and the Government to establish lines of communication, set program objectives, priorities, and address any issues or concerns.

5. Performance and Technical Requirements The contractor shall provide personnel, material, technical, maintenance, and modification support as specified in the individual Task Order. The contractor shall perform tasks prescribed in, but not limited to, technical manuals, technical orders, drawings, work orders, or other technical data contained in or referenced in the individual Task Orders. The contractor may be required to use one or a combination of aerospace, aviation maintenance, industry standards or maintenance programs listed below in the performance of individual Task Orders:

a. For Navy and Marine Corps customers

(1) COMNAVAIRFORINST 4790.2 series - Naval Aviation Maintenance Program (NAMP); or

(2) NAVAIR INST 3710.1G - Contractor’s Flight and Ground Operations

b. For Air Force customers

(1) AFI 21 Series - Maintenance; or

(2) AFI 10-220 IP - Contractor’s Flight and Ground Operations

c. For Army customers

(1) AR 70-62 - Airworthiness Qualification of Aircraft Systems; or

(2) AR 95-1 - Flight Regulations; or

(3) AR 95-20 - Contractor’s Flight and Ground Operations; or

(4) AR 385-10 - The Army Safety Program; or

(5) AR 750-6 - Army Equipment Safety and Maintenance Notification System

d. For other US Government customers

(1) FAA 14 CFR Part 21 - Certification Procedures for Products and Articles; or

(2) FAA 14 CFR Part 23 - Airworthiness Standards: Normal Category Airplanes; or

(3) FAA 14 CFR Part 25 - Airworthiness Standards: Transport Category Airplanes; or

(4) FAA 14 CFR Part 27 - Airworthiness Standards: Normal Category Rotorcraft; or

(5) FAA 14 CFR Part 29 - Airworthiness Standards: Transport Category Rotorcraft; or

(6) FAA 14 CFR Part 33 - Airworthiness Standards: Aircraft Engines; or

(7) FAA 14 CFR Part 35 - Airworthiness Standards: Propellers; or

(8) FAA 14 CFR Part 43 - Maintenance, Preventive Maintenance, Rebuilding, and Alteration;

or

(9) FAA 14 CFR Part 91 - General Operating and Flight; or

(10) FAA 14 CFR Part 145 - Repair Stations; or

(11) EASA Part 145 - Repair Stations; or

(12) DCMA INST 8210.1C - Contractor’s Flight and Ground Operations

5.1. Transition

a. Transition Phase-In

The contractor shall perform Transition Phase-In as specified in the individual Task Order.

b. Transition Phase-Out

The contractor shall perform Transition Phase-Out as specified in the individual Task Order.

5.2. Maintenance Program

The contractor shall perform maintenance, modification, aircrew support, and related services for all aircraft, systems, subsystems, and support equipment as specified by the individual Task Order. The contractor shall provide technical services and materials necessary to perform non-recurring and recurring efforts to design, fabricate, assemble, and support prototyping/system integration/installation of engineering changes to aircraft. A Task Order may require production, development, modification, and sustainment maintenance and operations services, which include but are not limited to the following that may occur during the performance of aircraft maintenance activities:

a. Aircraft Maintenance - Provide aviation platform-level CLS for maintenance necessary to meet platform requirements. This includes logistics functions and maintenance tasks required to keep US Government and its FMS customers’ aircraft ready for flight.

b. Aircraft Modification – Support aircraft modification kitting, kit installation, and technical data at CONUS/OCONUS locations.

c. Aircrew – Provide aircrews to operate aircraft and assist with flight engineering services for the purpose of CLS.

d. Technical Directive (TD)/Installation Data Package (IDP) - Participate in TD, AD, and STC Installation Data Package (IDP) development and reviews. This includes evaluation and review of externally generated IDPs by qualified install teams for the aircraft integration, validation, verification, and installation of modernization efforts defined by TD, AD, and STC.

e. Technology Insertion, Systems Integration and Systems Engineering - Provide integration of new equipment technologies into existing system architectures.

f. Software Engineering - Provide software engineering support to include participation in technical reviews, configuration management, test plan evaluation, field exercise support, and documentation review.

g. Validation and Verification - Provide necessary personnel, equipment, and facilities to design, install, operate, maintain and support validation and verification.

h. Test and Evaluation - Develop and define test programs, plans, and procedures, conduct testing, and evaluate and document results. Conduct testing in total or shall support government test personnel. Review and evaluate Test Evaluation Master Plans, test plans, test procedures and test results.

i. Certification - Obtain commercial and/or military certifications/authorizations for new or modified parts, subsystems, platforms, designs, equipment or installations issued/approved by FAA Military Certification Office (MCO), Aircraft Certification Office (ACO) or appropriately authorized Designated Airworthiness Representative (DAR), or Designated Engineering Representative (DER) IAW applicable FAA and DOD standards.

j. Studies and Analyses - Perform studies and analyses that include non-recurring engineering studies and analyses to evaluate the viability of potential solutions to various technical problems.

The development of prototypes may be required. Evaluate unproven technology applications and identify potential risks.

k. In-Service Engineering - Provide technical assessment of systems trends and sustainment alternatives for product improvement to include the research, development, engineering, testing and evaluation effort related to redesign of major end-items and major components (currently in production, in-service or in operational inventory) to increase the current performance envelope.

Provide engineering technical assistance to include efforts that exceed the original design specification/intent for the system/end-item; efforts that exceed the performance specification for the system/end-item; adding a new capability to the system/end-item; and efforts that change operational requirements for the system/end-item.

l. Engineering Technical Assistance

(1) Provide engineering technical assistance in conjunction with Government performing engineering services and related efforts by a manufacturing or operations type installation applied to an item out-of-production/in-service system still in the operational inventory.

(2) Provide engineering technical assistance for a program that is currently in production, has on-going retrofit programs, development/product improvements, and redesign.

m. Contractor Engineering and Technical Services - Provide engineering and technical services that are integral to the support of a forward-fit and/or retrofit production program.

n. Engineering Support/Coordination for Major Repairs and Aircraft Modifications - Provide engineering support for all Planning and Estimating (P&E) teams to include logistic support. For major repairs, alterations and modifications performed in a manner consistent with 14 CFR Part 43, the contractor shall coordinate and/or obtain all required FAA approvals through the appropriate FAA MCO, ACO, DAR, or DER authority.

o. Engineering Parameters - Provide engineering support to meet the operational requirements as specified in the individual Task Orders. Engineering support shall include software support, Advanced Engineering Memorandum (AEM)/ECP support, response to Engineering Investigations/Deficiency Reports, and technical support for flight manual development.

p. Engine/Weapons Replaceable Assembly (WRA)/Line Replaceable Unit (LRU)/Component

Repair - Repair engines/WRAs/LRUs/components that cannot be repaired at the O-Level. Repair shall include all scheduled and unscheduled, restorative and preventative maintenance; servicing;

adjustments; modifications; and testing, as well as the material required to perform these tasks.

Repair classification shall be based on the primary cause of engine removal.

q. Related Services - Provide related and incidental services as necessary to support paragraphs

5.2.a -5.2.p.

5.3. Certifications

The contractor shall obtain commercial or military certifications and authorizations from the supplier for replacement parts, subsystems, platforms, designs, equipment or installations as specified by the individual Task Order.

The contractor shall maintain Commercial Derivative Military Aircraft (CDMA) and Government Owned Commercial Aircraft (GOCA) airworthiness FAA Type Certification for commercial derivative aircraft as specified by the individual Task Order.

The contractor may be required to possess and maintain current the AS9100 certification for performance when specified in individual Task Orders.

5.4. Contractor Agreements

a. Original Equipment Manufacturer (OEM) License Agreement When applicable in the individual Task Orders, the contractor shall obtain OEM proprietary data license agreements for the access and use of OEM proprietary data for CDMA and GOCA, including terms and conditions under which the contractor and associate contractors agree to exchange such proprietary information to meet site-specific requirements. The contractor shall ensure appropriate coordination and integration of work by the associate contractors and as specified in the individual Task Order.

b. Associate Contractor Agreement (ACA) When applicable in the individual Task Orders, the contractor shall maintain and work a close liaison with the associate contractors and have a written ACA with each of the proposed associate contractors. No substitution of associate contractors is permitted unless approved by the Task Order Contracting Officer or otherwise specified by the individual Task Order.

5.5. Quality Assurance (QA) Program

The contractor shall implement and maintain a Quality Assurance (QA) program. The contractor shall comply with military or commercial standards and procedures per the individual Task Order. The contractor shall develop and use a QA program to support quality maintenance on aircraft, systems, subsystems, and support equipment as specified in the individual Task Order. As specified in the individual Task Order, the contractor shall prepare and implement a quality control plan to support quality service to meet site-specific requirements.

When required, the contractor shall develop and submit standard operating procedures (SOPs) for internal policies, local operating instructions (LOI), flight and ground operating procedures (FOP and

GOP), as well as detailed procedures for inspections, repairs, and records maintenance as specified in the individual Task Order.

5.6. Maintenance Publications, Technical Data, and Flight Manuals The contractor shall obtain and maintain technical data, maintenance publications, flight manuals and subscriptions for support of aircraft and related systems as specified in the individual Task Order.

6. Special Requirements

6.1. Safety

The contractor shall be responsible for the safety and accountability of all its employees. The contractor shall comply with the safety program, host base safety requirements, Environmental Protective Agency (EPA) instructions and Public Law 91-596, AR 385-10, or AR 750-6. The contractor shall comply with safety provisions per the individual Task Orders.

a. Emergency Procedures

For work being performed at government facilities, the Government will provide the contractor initial guidance on emergency response procedures (i.e., fire, tornado, active shooter, and bomb threats).

Thereafter, the contractor is responsible for providing employees procedures for responding. The contractor shall account for their employees following an emergency situation. Contractor employees shall participate with government personnel in all emergency response procedures or drills.

b. Common Tools and Personal Protective Equipment

The contractor shall ensure employees are issued common tools and personal protective equipment (PPE) common to the specialty of work they are expected to perform as specified in the individual Task Order.

The contractor and subcontractors shall assist the Government in support of aircraft or related systems mishap investigations IAW OPNAVINST 3750.6S, AR 385-10, AR 750-6, AFI 90-202, AFI 90-203 and as specified in the individual Task Order.

6.2. Security

The contractor shall comply with all applicable physical and cyber security requirements, abide by direction given by military police or other security personnel, and adhere to installation traffic laws, and other governing policies as specified in individual Task Orders. Contract security shall be IAW DOD 5000.02, DOD 5220.22-M, and DOD 5220.22-R, or latest guidance.

Per the individual Task Order, the contractor shall be given proper credentials and identification cards, shall wear a uniform when prescribed by the Theater Commander, shall be subject to appropriate recognition under the rules of war, and shall be subject to such regulations as have been or may hereafter be issued by the Navy, Marine Corps, Air Force, or Army in foreign theaters of operation. Upon termination of services of any employee, the contractor shall immediately upon occurrence turn in all government credentials issued to that employee to the specified Government representative.

6.3 Government Furnished Property, Facilities, Information, and Services For every location identified in individual Task Order, the Government may provide necessary facilities, special tooling, all support equipment, office space, required office equipment and supplies, and access to telephone, fax machine for official business calls in addition to logistics support. The contractor shall acquire direct parts, materials and Contractor Acquired Property (CAP) per the individual Task Orders.

a. Government Furnished Property (GFP) and Government Furnished Information (GFI)

The contractor shall conduct an inventory of all GFP yearly or at the completion of each Task Order.

Results of the GFP inventory shall be uploaded IAW FAR 52.245.1 and Defense Procurement and Acquisition Policy (DPAP) located at website http://www.acq.ord/dpap.

GFI includes technical data or computer software provided to the contractor as specified in the individual Task Orders. The Government may subject GFI to restrictions on use, modification, reproduction, release, performance, display, or further disclosure as specified in the individual Task Orders.

The contractor, in conjunction with the Government property administrator and outgoing contractor, upon issuance of each individual Task Order awarded hereunder, shall conduct an initial inventory of all GFI. In addition, the contractor either shall conduct a yearly inventory of all GFI or shall conduct an inventory of all GFI at the completion of each individual Task Order, whichever comes first. Data shall be submitted IAW GFI reporting, as specified in the individual Task Orders.

The contractor may be required to dispose of GFP IAW DOD 4160.21-M and as specified individual Task Orders.

b. CONUS Logistics Support

In CONUS, contractor personnel will not be furnished government quarters, messing, or other forms of logistic support except for emergency medical care (resuscitative and stabilization care only), unless specifically authorized in the individual Task Orders.

c. OCONUS Logistics Support

Subject to the individual capability limitations of the bases therein and the approval of the respective Theater or Base Commanders, the Government may make available within the overseas theaters the following items of logistics support to contractor personnel: quarters (adequate Government quarters may be considered a tent), messing (including commissary), communications, banking, postal service, laundry, dry cleaning, on-base recreation, vehicle registration, base service station, base exchange, club privileges, and medical and dental facilities. There may be specific limitations with regards to US Territories and possessions. Secretaries of the respective Military Department (for US territories http://www.acq.ord/dpap.

and Possessions, the installation commander concerned if delegated) may grant deviations to specifically authorize limited commissary privileges to firms under contract to the DOD provided certain criteria are met. The contractor shall comply with DSSR, DOD 1330.17, DODI 1330.21, and DODI 1000.13 for the latest guidance on access privileges. Individual Task Orders will specify any OCONUS logistics support that will be provided by the government. Additionally, the “Distinctive Requirements for OCONUS Contract Actions” section of the individual Task Orders will specify country specific entry requirements necessary to gain access to government bases/facilities.

(1) Personnel Conduct. The contractor shall ensure that its employees and subcontractor employees at all tiers obey all US and Host Nation laws, Federal or DOD regulations, orders and directives applicable to those foreign countries.

(2) Work Site Transportation. When contractor employees are overseas, the Government may provide transportation between work sites, when authorized by the Government.

Government provided transportation includes the use of government furnished vehicles, vehicle rental, or mileage reimbursement on a privately owned vehicle.

6.4 Work Schedule

The individual Task Orders will define the Government’s work schedule and Office of Personnel Management (OPM) will define CONUS Federal holidays. Individual Task Orders may specify exceptions. Individual Task Order requirements will address the following:

a. Installation Closure

When Federal employees are officially excused from work due to a holiday or a special event, severe weather, a security threat, or any other Government facility related problem that prevents Federal personnel from working at the Government facility. Contractor personnel assigned to work at that facility performing non-mission essential work in support of such Federal employees shall follow their parent company's policies.

Generally, contractor personnel may not perform work on-site at a Government facility without supervision from Federal personnel. In limited circumstances, contractor personnel identified as necessary to perform mission essential work despite the facility being otherwise closed for normal operations.

b. Rescheduling

If there are lost hours for any reason, the designated government representative may reschedule tasks to a later date and will coordinate with the contractor as specified in the individual Task Orders.

c. Weekends/Holiday

Individual Task Orders may require the contractor to work weekends and holidays.

d. Night Operations

Individual Task Orders may require the contractor to work night operations.

6.5 Overtime, Surge, and Over and Above Work

Individual Task Orders will specify overtime, surge and over and above work.

6.6 Training

Individual Task Orders shall ensure employees receive training per the unique requirements.

6.7 Physicals

The contractor shall be responsible for all physicals required to perform the individual Task Order such as "fit-to-work” or pre-employment type physicals, Class 1 and 2 flight physicals for personnel performing flight duties, fitness for duty physicals, and physicals for persons operating powered equipment or government motorized equipment. This includes, but is not limited, to all OSHA physicals and OSHA training requirements, OSHA mandated physicals and training.

6.8 Data Rights

Per the individual Task Orders, the contractor may be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis. During any Task Order PoP, all data pertaining to the individual Task Order shall be returned to the Government or destroyed upon Task Order expiration. The contractor shall not retain classified or unclassified material generated or received under this contract and any resultant contract action after the individual Task Order ends without approval of the appropriate office of primary responsibility.

a. The Government has Government purpose rights to all technical data related to the maintenance of the particular aircraft (e.g. flight hours, supply time for replacement parts, monthly maintenance plans, maintenance material data). For all other data the software and data rights clauses included in the contract apply. The Government will retain custody of all records associated with contractor deliverables and will have exclusive control of all records associated in the distribution of all written deliverables.

b. Data Interoperability: Individual contract action requirements may include incorporation of automated data interchanges between contractor and Government Product Lifecycle Management (PLM) systems, as well as automated data interchanges between contractor and Original Equipment Manufacturer (OEM) PLM systems. The Government intends to connect logistics, engineering and manufacturing systems throughout the Navy Enterprise, to enable a digital manufacturing capability.

6.9 Strike Plan and Labor Dispute

The contractor is expected to continue performance in the event of a strike or labor dispute. If contractor employees performing on an individual Task Order are covered under a CBA, the contractor shall provide a Strike Plan. If contractor employees performing on an individual Task Order are not represented by a union and not covered under a CBA, the contractor may be required to provide a Contractor Labor Dispute Plan.

The strike plan or labor dispute plan shall address how the contractor shall continue to provide contract services in the event of a labor dispute by unrepresented employees or in the event of a labor dispute by unrepresented employees and address measures necessary to ensure the security of government property.

The plan shall also address any other criteria the contractor believes to be critical to continuance of the contracted services. The contractor labor dispute plan shall be reviewed on an annual basis by the contractor and the designated government representative.

6.10 Distinctive Requirements for OCONUS

Individual Task Orders will specify requirements for OCONUS.

6.11 Vehicle and Equipment Operation

Contractors shall comply with DODM 4500.36-R. which states, "Contracts and agreements will require that operators comply with licensing requirements of the State and local motor vehicle laws.” DOD contractor employees shall not be issued Optional Form (OF) 346 - "U.S. Government Motor Vehicle Operator's Identification Card." DOD contractor employees assigned to operate either Government owned or leased equipment in performance of their contract shall be certified, by the contractor and at the contractor’s expense, as being fully qualified to operate the vehicles or equipment to which they are assigned. The contractor shall document all operator qualifications. The contractor shall provide a locally produced Motor Vehicle Operator's Identification Card for all employees that require a motor vehicle license and that have received proper training to operate a motor vehicle. All records shall be maintained by the contractor and made available to the designated government representative or Government Flight Representative (GFR) during annual inspections or when requested.

Requirements relative to what equipment requires certification to operate will be specified in the individual Task Orders, if applicable. When equipment requires certification to operate, the contractor shall provide a listing all contractor personnel who are approved to operate government owned or leased equipment as specified in the individual Task Orders.

6.12 Reporting Requirements

The contractor shall notify the Task Order assigned government representative of any condition that may delay contractor's performance. Individual Task Orders will include the method of reporting, to include how quickly and whether the notification should be written or verbal.

6.13 Web-Based Information System

The contractor shall maintain the operation and authorized use of their Web-Based Information System (WIS) that provides computerized storage of maintenance and supply logistics support information with on-line accessible interactive query and update capability. This system shall be capable of performing documentation, management and control functions for aircraft, aircraft systems, support equipment and aircraft related services. The WIS shall document all logistics requirements to include parts repair cycle, calibration, detachment pack up requirements, inventory management, and configuration status accounting. The contractor’s WIS shall document maintenance and supply performance metrics per paragraph 6.13.c, Health of Fleet Report as specified in the individual Task Orders.

a. Management Information System, Data Collection, Documentation and Reporting Requirements

The contractor shall maintain data for the life of the individual Task Order. The contractor shall provide the Government access to the WIS via the Internet. Unless otherwise specified in the individual Task Orders, the data shall be current as of 0700 hours (local time) on each workday. The contractor shall provide the Government the ability to print customized reports from the WIS, or download customized reports using Microsoft Office 2010 and Acrobat Adobe products. The contractor shall initiate and keep current all records: for example, FAA Forms, Supplemental Type Certificate (STC), Major Repair and Alteration (FAA Form 337), Authorized Release Certificates and Airworthiness Approval Tags (FAA Form 8130 series) or other technical data as required by the individual Task Orders.

b. WIS Performance

The WIS shall provide accurate information and documentation and shall be capable of performing the following management and control functions, as well as functions specified in the individual Task Orders:

(1) Daily aircraft, systems, subsystems, and support equipment status information

(2) Projected scheduled maintenance

(3) High time removal components (installed or uninstalled) for aircraft, systems, subsystems, and support equipment

(4) Contract Data Requirements List (CDRL) and non-CDRL deliverables

(5) Maintain a record of all GFP that requires calibration. Include calibration frequency and due dates

(6) Maintain a record of all Not Mission Capable Supply (NMCS) and Partial Mission Capable Supply (PMCS) requirements by part number, aircraft Bureau Number (BUNO), date ordered and date received

(7) Maintain a record of aircraft flight hours and cycles by site, aircraft BUNO, material cost, average material cost per flight hour, and average flight hours

(8) Maintain an Awaiting Parts Status Report for each item on order with estimated delivery date

(9) Maintain a No Defect Report of those items turned in which have no defects. The report shall include part number, nomenclature, BUNO, units of issue, turn in site code and serial number

(10) Maintain a Stock Inventory Report of all GFM that shall include Part Number, Nomenclature, Units of Issue, Stock Site Code, Storage Location, Stock Balance, and Authorized Level Balance

c. Health of Fleet Report

The contractor shall report on the health of the fleet as specified in the individual Task Orders. At a minimum, the Health of Fleet Report shall provide the metrics listed in Table 1 and Table 2, as applicable.

For contractors supporting US Navy and US Marine Corps Task Orders, the contract may refer to COMNAVAIRFORINST 4790.2C “Naval Aviation Maintenance Program (NAMP)” for more detail on metrics used in Table 1.

Table 1. Naval Aviation Maintenance Program (NAMP) Metrics

METRIC FORMULA

MC Rate Total Equipment in service (EIS) Hours - (NMCS+NMCM)

Hours Total EIS Hours

X 100

FMC Rate Total EIS Hours - (NMCS+NMCM+PMCS+PMCM) Hours Total EIS Hours X 100

PMC Rate Total PMC Hours Total EIS Hours X 100

NMC Rate Total NMC Hours Total EIS Hours X 100

NMCM Rate Total NMCM Hours Total EIS Hours X 100

NMCS Rate Total NMCS Hours Total EIS Hours X 100

For contractors supporting US Air Force, US Army, and other Task Orders, may refer to either the metrics provided in Table 1 or refer to the Maintenance Metrics U.S. Air Force Handbook dated 20 December 2001 for more detail on metrics in Table 2.

Table 2. Maintenance Metrics U.S. Air Force Handbook Metrics

METRIC FORMULA

MC Rate FMC Hours + PMCB* Hours + PMCM Hours + PMCS Hours In Reporting Hours x 100

FMC Rate FMC Hours In Reporting Hours x 100

PMC Rate PMCB* Hours + PMCM Hours + PMCS Hours In Reporting Hours x 100

NMCM Rate NMCM Hours + NMCB* Hours In Reporting Hours x 100

NMCS Rate NMCS Hours + NMCB* Hours In Reporting Hours x 100

The Government will use one or several aircraft maintenance and supply metrics to gauge an organization’s effectiveness and efficiency in the execution of the individual Task Order. The Government will require Health of Fleet Reporting as specified in the individual Task Order.

Health of Fleet Report Metrics Explained

(1) Mission Capable (MC) Rate. The Government may use the MC Rate to describe the contractor’s metric as defined by computing the percentage of In Reporting hours for aircraft that can fly at least one assigned mission.

(2) Full Mission Capable (FMC) Rate. The Government may use the FMC Rate to describe the contractor’s metric as defined by computing the percentage of In Reporting hours for aircraft that can fly all assigned missions.

(3) Partial Mission Capable (PMC) Rate. The Government may use the PMC Rate to describe the contractor’s metric as defined by computing the percentage of In Reporting hours for aircraft that cannot fly all assigned missions.

(4) Non Mission Capable Maintenance (NMCM) Rate. The Government may use the NMCM Rate to describe the contractor’s metric as defined by computing the percentage of In Reporting hours for aircraft that cannot fly any assigned mission due to maintenance.

(5) Non Mission Capable Supply (NMCS) Rate. The Government may use the NMCS Rate to describe the contractor’s metric as defined by computing the percentage of In Reporting hours for aircraft that cannot fly any assigned mission due to lack of parts.

(6) Partial Mission Capable Both (PMCB).