N4571A-26-R-0016 0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

1 27

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

0002 25 AUG 2026 PR#5283

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

COMMANDER NAVY INSTALLATIONS COMMAND

NAF ACQUISITIONS BRANCH N945

5720 INTEGRITY DRIVE, BLDG 457

MILLINGTON, TN 38055-6500

JASMYN PAYNE 901-361-1575

JASMYN.M.PAYNE@US.NAVY.MIL

8. NAME AND ADDRESS OF CONTRACTOR No., street, county, State and ZIP Code) 9A. AMENDMENT OF SOLICITATION NO.

Prospective Offeror

N4571A-26-R-0016

9B. DATED (SEE ITEM 11)

29 July 2026

10A. MODIFICATION OF CONTRACT/ORDER

NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not ext-.

Ended

14 September 2026 10:00 a.m CT Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning -1- copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACT/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF CNICINST 7043.1.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

A. The above contract is hereby modified as follows:

1. Extend the proposal due date to NLT 14 September 2026, 10:00 am CT;

2. Incorporate changes to sections B-3 and B-5, L-1, L-1.2, L-4., L-5.1, and M-6;

3. Incorporate a new POC for proposal submission from Jasmyn Payne to Kelly Cline;

4. Update PPQ form with new POC;

5. Revise CLIN structure by removing Spouse Transition (x0004) and renumbering with ODC; and

6. Add the Questions and Answers to solicitation

7. Include attachment 3, DD254

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Jasmyn Payne 15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

BY

(Signature of person authorized to sign) (Signature of Contracting Officer)

NSN 7540-01-152-8070

PREVIOUS EDITION UNUSABLE

30-105 STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

N4571A-26-R-0016 0002

B-3. SUPPLIES AND/OR SERVICES PRICE/COST SCHEDULE. Offeror is to fill in the proposed pricing table below. The Government anticipates a labor mix from the below list of CLINS that will be utilized for issuing a contract against.

B-5.

Base Year

CLIN DESCRIPTION QTY U/I

Proposed

Unit Price

Proposed Total

Price

0001 Program Management

0001AA Program Manager 1,880 HR

0001AB Project Manager 5,640 HR

Subtotal 7,520 HR

Application, Development and

Maintenance

0002AA Systems Engineer 9,400 HR

0002AB Software Systems Engineer 11,280 HR

0002AC Engineer 1,180 HR

0002AD

Information Assurance System

Security

3,760 HR

0002AE Analyst 5,640 HR

Subtotal 31,260 HR

0003 Help Desk Support

0003AA Senior Technician 1,880 HR

0003AB Support Technician 11,280 HR

Subtotal 13,160 HR

0004 ODC NTE $ 30,000.00 $ 30,000.00

PROPOSED BASE YEAR TOTAL:

N4571A-26-R-0005 0002

Option Year I

Option Year II

Unit Price

Proposed Total

Price

1001 Program Management

1001AA Program Manager 1,880 HR

1001AB Project Manager 5,640 HR

Subtotal 7,520 HR

Application, Development and

Maintenance

1002AA Systems Engineer 9,400 HR

1002AB Software Systems Engineer 11,280 HR

1002AC Engineer 1,180 HR

1002AD

Information Assurance System

Security

3,760 HR

1002AE Analyst 5,640 HR

Subtotal 31,260 HR

1003 Help Desk Support

1003AA Senior Technician 1,880 HR

1003AB Support Technician 11,280 HR

Subtotal 13,160 HR

1004 ODC NTE $ 30,000.00 $ 30,000.00

PROPOSED OPTION YEAR ONE TOTAL:

CLIN DESCRIPTION QTY U/I

Proposed

Unit Price

Proposed Total

Price

2001 Program Management

2001AA Program Manager 1,880 HR

2001AB Project Manager 5,640 HR

Subtotal 7,520 HR

Application, Development and

Maintenance

2002AA Systems Engineer 9,400 HR

2002AB Software Systems Engineer 11,280 HR

2002AC Engineer 1,180 HR

2002AD

Information Assurance System

Security

3,760 HR

2002AE Analyst 5,640 HR

Subtotal 31,260 HR

2003 Help Desk Support

2003AA Senior Technician 1,880 HR

2003AB Support Technician 11,280 HR

Subtotal 13,160 HR

2004 ODC NTE $ 30,000.00 $ 30,000.00

PROPOSED OPTION YEAR TWO TOTAL:

Option Year III

Option Year IV

Unit Price

Proposed Total

Price

3001 Program Management

3001AA Program Manager 1,880 HR

3001AB Project Manager 5,640 HR

Subtotal 7,520 HR

Application, Development and

Maintenance

3002AA Systems Engineer 9,400 HR

3002AB Software Systems Engineer 11,280 HR

3002AC Engineer 1,180 HR

3002AD

Information Assurance System

Security

3,760 HR

3002AE Analyst 5,640 HR

Subtotal 31,260 HR

3003 Help Desk Support

3003AA Senior Technician 1,880 HR

3003AB Support Technician 11,280 HR

Subtotal 13,160 HR

3004 ODC NTE $ 30,000.00 $ 30,000.00

PROPOSED OPTION YEAR THREE TOTAL:

CLIN DESCRIPTION QTY U/I

Proposed

Unit Price

Proposed Total

Price

4001 Program Management

4001AA Program Manager 1,880 HR

4001AB Project Manager 5,640 HR

Subtotal 7,520 HR

Application, Development and

Maintenance

4002AA Systems Engineer 9,400 HR

4002AB Software Systems Engineer 11,280 HR

4002AC Engineer 1,180 HR

4002AD

Information Assurance System

Security

3,760 HR

4002AE Analyst 5,640 HR

Subtotal 31,260 HR

4003 Help Desk Support

4003AA Senior Technician 1,880 HR

4003AB Support Technician 11,280 HR

Subtotal 13,160 HR

4004 ODC NTE $ 30,000.00 $ 30,000.00

PROPOSED OPTION YEAR FOUR TOTAL:

L-1. PREPARATION OF OFFERS.

(a) Offerors are expected to carefully read all specifications and instructions. The Offeror shall submit documentation explaining their approach for satisfying the requirements of this solicitation.

Proposals must be clear, coherent, and prepared in sufficient detail for effective evaluation of the

Offeror’s proposal against the evaluation criteria. Failure to meet all of the Terms, Conditions and

Specifications in Section C may render the Offeror’s proposal as non-responsive to the solicitation and thereupon eliminated from competition for award.

(b) Each Offeror shall furnish the information required by the solicitation. The Offeror shall sign the offer and print or type its name on the Schedule and each continuation sheet on which it makes an entry. Erasures or other changes must be initialed by the person signing the offer. Offeror(s) shall provide with their proposal a letter providing the name(s) and title(s) of the person(s) with authority to obligate their company. Offers signed by an agent shall also be accompanied by evidence of that agent's authority, unless that evidence has been previously furnished to the issuing office.

(c) Offerors must state a definite time for delivery of supplies or services, unless otherwise specified in the solicitation.

(d) Offers for supplies or services, other than those specified, will not be considered unless an amendment to the solicitation is issued.

(e) Time, if stated as a number of days, will include Saturdays, Sundays, and holidays.

(f) Offerors shall fill out and return Section K provisions Representation Regarding Certain

Telecommunications and Video Surveillance Services or Equipment and Covered

Telecommunications Equipment or Services-Representation, Prohibition on Certain Procurements from the XinJiang Uyghur Autonomous Region – Certification.

(g) Offerors shall price all option year periods.

(h) To ensure applicable Wage Determination(s) be listed at contract award, Offerors shall fill out and provide the locations of their workers and return Supplemental I clause Department of Labor Wage

Determination.

All correspondence in conjunction with this solicitation should be directed to the NAFI's Point of Contact

(POC) identified below:

Contracting Specialist- Kelly Cline

Email: kelly.l.cline7.naf@us.navy.mil

L-1.2. Volume I: Technical Proposal - The Offeror’s technical proposal shall consist of narrative and supporting data that address all technical requirements contained in the solicitation. The Offeror’s technical proposal must address the following elements:

(a) Factor 1: Technical Capability - Describe in detail the approach for meeting the technical requirements to include a description of your services and systems that will be used to perform the requirements in section C.

mailto:kelly.l.cline7.naf@us.navy.mil

(b) Factor 2: Past Performance - The Offeror shall describe its past performance within the past 5 years directly related to the same or similar tasks and support per section C (Government or Commercial).

Offeror shall request three sources provide Past Performance Questionnaires (PPQ’s) directly to kelly.l.cline7.naf@us.navy.mil

The contract referenced above must be of similar size, scope and complexity to the current requirement herein. The Offeror shall include the previous contract number with their submitted proposal.

The Past Performance Questionnaires are not required to be submitted with the proposal if you have received a contract award from CNIC within the past five years.

L-4.1. Questions and/or comments relative to the solicitation should be submitted via e-mail to:

Contracting Specialist- Kelly Cline

Email: kelly.l.cline7.naf@us.navy.mil

L-5.1 Electronic Offers are the preferred method. All email offers submitted must be received by the closing date and time to: kelly.l.cline7.naf@us.navy.mil

M-6. CONTRACT AWARD The contract resulting from this solicitation will be awarded to the responsible

Offeror whose offer conforms to the solicitation, and is the most advantageous to the NAFI, price and non-price factors considered.

Attachment 2

Contract Performance Customer Questionnaire

1. Please complete this questionnaire. Handwritten responses are sufficient. If you need more space than that provided, please attach additional pages or write on the back. Responses will be treated as source selection sensitive information and will be sent directly to the Contract Specialist. This information is not to be released to the offeror. Completed questionnaires may be emailed to:

CNIC Millington, ATTN: Kelly Cline, Contracting Specialist

5720 Integrity Drive, Bldg 457

Millington, TN 38055

Phone: (256) 453-6739 | Email: kelly.l.cline7.naf@us.navy.mil

2. Please complete:

Company/Contractor Requesting Reference Agency/Company Name Providing Reference Company/Contractor Name Agency/Company Name

Point of Contact Name Point of Contact Name

Phone # POC E-mail / Phone #

E-mail address Period of Performance

Fax Number Supply/Service Provided

PAST PERFORMANCE RATING GUIDELINES

Summarize Contractor Performance in each of the rating areas. Assign each area a rating of Unsatisfactory, Poor, Fair, Good, or Excellent. Use the following instructions as guidance in making these evaluations.

Note: There is no corresponding guidance for “Customer Satisfaction”. Please use the comments area on the preceding form to justify the rating given “Customer Satisfaction.”

N/A - NOT APPLICABLE - Unable to provide a score. Performance in this area not applicable to effort assessed.

Ratings Quality of Service

-Compliance w/contract requirements

-Technical excellence

-Within budget

-Relationship of negotiated costs to actual

Timeliness of

Delivery

-Met interim milestones

-Reliable

-Delivery Schedule achieved

Overall Customer Satisfaction

-Effective Mgmt

-Businesslike correspondence

-Responsive to contract reqmnts

-Prompt notification of problems

-Reasonable/cooperative

-Flexible

-Pro-active

Unsatisfactory Nonconformances are comprising the achievement of contract reqmnts

Delays are compromising achievement of contract reqmts

Response is not effective

Poor Nonconformances require major agency resources to ensure achievement of contract reqmnts

Delays require major agency resources to ensure achievement of contract reqmnts

Response is marginally effective

Fair Nonconformances require minor agency resources to ensure achievement of contract reqmnts

Delays require minor agency resources to ensure achievement of contract reqmnts

Response is somewhat effective

Good Nonconformances do not impact achievement of contract reqmnts

Delays do not impact achievement of contract reqmnts

Response is usually effective

Excellent There are no quality problems There are no delays Response is effective mailto:(256)%20453-6739%20

NOTE: Please use adjectival ratings from attached sheet.

12. Evaluation Factor 13. Rating 13. Comments (Attach additional sheets, if necessary.)

a. Quality of Service

b. Timeliness of Delivery

c. Overall Customer

Satisfaction

15. Would you select this company/contractor again? Please explain. (Attach additional sheet if necessary.)

16. Name, Signature, & Date:

17. Title:

PAST PERFORMANCE QUESTIONNAIRE

1. Company/Contractor Being Referenced: 2. Solicitation/Contract Number:

3. Address:

4. Contract Type:

Firm Fixed Price

Cost Reimbursement

Other (Please Specify)

5. Agency/Company Completing Reference: 6. Agency/Company POC, Phone, & Fax:

7. Period of Performance:

8. Overall Contract Value: $

9. Title of Contract:

10. Description of Contract Service:

11. Complexity of Work: Difficult: Routine:

N4571A-26-R-0016 Questions and Answers

1. Please re-confirm the date by which we need to submit questions for this solicitation.

Answer: Refer to Amendment 0001

2. Can the government confirm that the basis of the award is Best Value. Solicitation currently references both "Best Value"

(M-1) and "Lowest Price Technically Acceptable" (M-6)

Answer: Best Value. Refer to Amendment 0002

3. Please confirm expectations with regard to resumes. There are currently no Key Personnel requirements defined in the RFP.

Answer: If resumes don’t apply then ignore.

4. Is the expectation that we are to provide Resumes, PMP, and QCP, as distinct components above and beyond the 30-page limit of the technical volume?

Answer: No

5. The government states that “The Government anticipates a labor mix from the below list of CLINS that will be utilized for issuing task orders against the contract”. Can the government please clarify how the government intends to issue task orders under this contract.

Answer: Updated. Refer to Amendment 0002

6. With the government's stated intent to award task orders against this contract, can the government share a range of labor costs and the ceiling for Total Contract Value?

7. With the government's stated intent to award task orders against this contract, does the government intend to include a Surge

CLIN to account for evolving or additional requirements for transformation/modernization?

8. Does the Government anticipate a defined transition or phase-in period following award? If so, please identify the expected date of completed transition and major transition milestones. If not, what timing assumptions should offerors use?

Answer: The Government anticipates a transition or phase-in period that will conclude by December 1, 2026.

9. Section M-2.2 states that documented results from Past Performance Questionnaires, interviews, CPARS, and other sources will support the past performance assessment. Please clarify what specific past performance information or supporting documentation Offerors are required to submit, and whether a page limit or prescribed format applies.

Answer: Refer to solicitation section M-1.2

10. Please confirm whether the cover/title page, table of contents, and executive summary are excluded from the 30-page technical proposal limit.

11. Please clarify the required submission cadence for Deliverable 07, Analytics Report. Section C-7.5, “Reporting and

Analytics,” states that the Contractor shall provide a “Monthly Analytics Report (Deliverable 07)” within 20 days after the end of each month. However, Section C-8.1, “Deliverables,” identifies Deliverable 07 as a “Quarterly Analytics Report” due within 20 days after the end of each quarter.

Reference: C-7.5/C-8.4 Deliverables

Answer: Deliverable C-8.1 01 should encompass a Monthly Status Report that includes analytics. It should be delivered no later than the 10th of each month. There should also be delivered, under C-8.1 07, a Quarterly Analytics report prepared and delivered no later than 20 days after the end of the quarter.

12. Can the government provide historical data or recent averages on the total volume of Help Desk inquiries received per month, segmented by mode (calls vs. emails/web-based requests)?

Reference: C-7.8 Help Desk Support

Answer:

13. Could the government provide an overview of the most common categories or topics of inquiries historically received by the

Help Desk, and indicate the relative frequency or volume of each type (e.g., technical support, application process questions, financial aid issues, account access problems, policy clarifications, etc.)?

14. What level of effort of Help Desk support is required, Tier 1, Tier 2, and/or Tier 3?

15. Is the contractor expected to provide the technology for the Help Desk (e.g., telephony system)? If so, would the contractor be taking over an existing solution or bringing their own?

Reference: C-7.8 Help Desk Support

Answer:

16. Can the government clarify what “Spouse Transition” entails in CLIN X004?

There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

Answer: This CLIN has been removed.

17. The solicitation states: "The contractor shall have the required clearances no later than (NLT) the end of the transition-in period." Can the government clarify the date of the end of the transition-in period and which specific clearances are required on that date?

Reference: C-11.1 Security Investigation Teir Requirements.

Answer: The Government anticipates a transition or phase-in period that will conclude by December 1, 2026.

18. Can the government clarify how many of the existing contractor personnel require possessing a CAC for logical or physical access to necessary locations or systems?

Reference:C-11.1 Security Investigation Teir Requirements

Answer: Existing contractor personnel requiring a CAC is less than 10.

19. The government states that the contractor "possess a minimum of an interim DoD Tier 3 (T3/T3R) investigation" - can the government clarify whether or not staff aligned to the Cybersecurity/IT roles need to have a DoD Tier 3 at time of award? If so, please provide a draft DD254?

Reference:C-11.1 Security Investigation Teir Requirements

Answer: The DD Form 254 has been attached to the announcement, and the signed DD Form 254 will be provided subsequent to award. Additionally, the full staffing is not usually accomplished at time of award. KPs require to be identified at time of award with appropriate background investigation requirements. For all other staffing, the requirement is to have the appropriate background investigation requirements at the time of onboarding to be authorized to work on the contract.

20. Can the government please provide both the current status of ATOs, and the ATD (Authorization Termination Date), for each system?

Reference: C-7.6 Cybersecurity

Answer: There are 2 ATOs applicable to this solicitation (SECO Information System and MC&FP MOS Impact Level 4 and

5 Information System Enclave). Both are active with the following termination dates, respectively: August 21, 2027 and

November 27, 2028.

21. Can the government please provide the available enterprise cybersecurity tools for the IL4 AWS environment currently in place? For example, the tool(s) being used for audit logging, vulnerability scanning, endpoint compliance, firewall rules, etc.

Answer: The Government requires the prospective offeror to provide the solution for ensuring audit logging, vulnerability scanning, endpoint compliance, firewall rules, etc. are accomplished, and are looking to the offerors to propose the tools they intend on using to meet the requirements of the solicitation.

22. Can the government share the existing inheritance model for the RMF process? For example, are physical security controls inherited from a separate eMASS package, or will the awardee be expected to maintain/develop security control responses for all controls?

Answer: MC&FP has an information system enclave where SECO digital properties reside in, and some security controls are inherited from the overarching eMASS package and implementation. The information system enclave sits within MC&FP’s

AWS GovCloud infrastructure, and the RMF execution of this information system enclave is executed by the MC&FP

Outreach and Digital Enterprise Services (MODES) contractor.

23. Can the government please share the average duration a package spends in each step of the RMF process?

Answer: The Government generally requires a minimum of 30 days from package submission to allow for Security Control

Assessment (SCA) activities executed by MC&FP’s formally appointed SCA team, with an additional 10 days for

Government Assessment and Authorization (A&A) activities. Beyond this minimum of 40 calendar days, the Government expects the prospective offeror to provide an ATO action plan which will outline the proposed solution and steps for achieving authorization to operate.

24. Can the government share the current state of MC&FP's Zero Trust compliance for existing systems?

Answer: The Government will share pertinent artifacts and information related to MC&FP’s Zero Trust strategy, implementation, and compliance post award as this is information is considered CUI and designated as Controlled Technical

Information.

25. The solicitation states:

" In accordance with the NISPOM, 32 C.F.R. part 117, and the DD254 (Attachment 3), the Contractor shall possess, at proposal submission, a valid FCL equal to the highest classification stated on the TO Security Classification Specification, DD254 (Attachment 3). For this PWS, the Contractor shall have a SECRET FCL at proposal submission. All necessary FCL and contractor employee personnel security investigation (PSI) actions taken to meet the requirements shall be at the expense of the Contractor.

Can you please tell us which of the specific job roles listed in the RFP require an active Secret security clearance at the time we submit our proposal?

Answer: Refer to solicitation section C-11

26. Section M-1 describes a best-value tradeoff (non-price factors equal to price; factors ranked by importance), while M-6 states award will go to the lowest-priced, technically acceptable offeror. Please confirm which methodology governs: LPTA or best-value tradeoff.

27. Please clarify the intended source selection methodology. Section M contains language describing a

Lowest Price Technically Acceptable (LPTA) evaluation methodology, while other portions of Section

M describe evaluation factors and relative importance that appear consistent with a best-value tradeoff.

To ensure all offerors prepare proposals on a common basis, please clarify whether award will be made solely to the lowest-priced technically acceptable offeror, or whether the Government will conduct a best-value tradeoff in which technical merit and non-price factors may justify selection of other than the lowest-priced proposal. If a best-value tradeoff is intended, please clarify how the adjectival technical ratings will be evaluated relative to price.

28. The solicitation contemplates innovative commercial technology solutions, including commercial software, artificial intelligence capabilities, product licensing, subscriptions, hosted services, and other third-party technologies. However, the pricing schedule provides a predefined labor-hour CLIN structure with an ODC CLIN limited to $30,000 per contract year, while Section C-17 identifies software, product licenses, and ancillary web-based products as allowable Other Direct Costs. To ensure all offerors prepare proposals using a consistent pricing methodology, please clarify how recurring commercial software licensing, SaaS subscriptions, cloud services, and similar solution costs should be proposed. Should these costs be included within the proposed labor rates, proposed under the ODC

CLIN, or does the Government anticipate amending the pricing schedule to accommodate recurring commercial software licensing and subscription costs?

Answer: Offerors may propose their own pricing schedule, not limited to labor-category qualifications and personnel requirements for each labor category identified in Section B-

5.

29. Please clarify the intended hosting model and Authority to Operate (ATO) boundary. Will the successful contractor operate within a Government-furnished AWS GovCloud IL4 environment under the existing authorization boundary, or is the contractor expected to provide and manage its own hosting environment?

Additionally, may a FedRAMP-authorized commercial SaaS platform be leveraged as part of the solution, provided all security requirements are satisfied, or must all functionality reside within the Government's IL4 enclave?

Answer: The successful contractor will operate within a Government-furnished AWS GovCloud IL4 environment under the existing authorization boundary. Yes, a FedRAMP-authorized commercial SaaS platform that is compliant with the Department’s Cloud Computing Security Requirements Guide (CC SRG) and be leveraged as part of the solution, provided all security requirements are satisfied, the proposed solution can be authorized by MC&FP’s Authorizing Official for IL4 operations, and the Government retains full operational control over the system and respective data.

30. For offerors proposing a commercial off-the-shelf (COTS)/SaaS platform, please confirm that the

Government will acce.pt a solution in which all Government data remains Government property while the contractor retains ownership of the underlying commercial software, source code, and intellectual property.

Answer: The Government will accept a solution in which all Government data remains Government propertywhile the contractor retains ownership of the underlying commercial software, source code, and intellectual property; however, the Government must retain full operational control of the proposed solution by way of the successful awardee

31. In a prime contractor/subcontractor team, how will past performance be evaluated? Specifically, will the

Government evaluate the past performance of proposed major subcontractors or teaming partners, and will relevant commercial past performance submitted by those entities be considered in the overall past performance evaluation?

Answer: Refer to solicitation section M-1.2

32. Please identify whether the Government will provide the successful contractor with existing system documentation, architecture documentation, interface specifications, database schemas, source code repositories (where Government-owned), operational procedures, and other transition artifacts necessary to support operation of the existing .NET, Angular, and PostgreSQL application environment while modernizing the solution.

Answer: The Government will provide pertinent artifacts upon award, including the documentation necessary to support current operations and obtain/retain ATO, while modernizing the solution.

33. For authentication through the Government-provided SOAP web service supporting DEERS/DS Logon, will the Government furnish the applicable interface specifications, technical documentation, and integration guidance necessary to implement and validate authentication with the successor solution?

Answer: Yes, the Government will furnish the applicable interface specifications, technical documentation, and integration guidance necessary to implement and validate authentication with the successor solution.

34. The pricing schedule includes an annual Spouse Transition Lot CLIN; however, the solicitation does not clearly define the intended scope of work, deliverables, assumptions, or pricing basis associated with this

CLIN. Please clarify the activities, labor, deliverables, and other costs the Government expects offerors to include in the annual Spouse Transition CLI

Answer: There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

35. Section M contains conflicting evaluation methodologies: M-1 and M-1.1(b) describe a best-value tradeoff

("the source selected may not be the lowest price"; "non-price factors, when combined, are equal to price") supported by a 5-tier adjectival rating scale in M-2.1 (Excellent/Good/Satisfactory/Poor/Unacceptable).

However, M-1.2(a) states Factor 1 is evaluated on a "pass or fail" Technically Acceptable basis, and M-6 states award will go to the "lowest price technically acceptable" offer. Please confirm whether award will be made via Best Value Tradeoff or Lowest Price Technically Acceptable (LPTA).

36. CLIN 0004 ("Spouse Transition," 1 LOT) repeats in every contract year's pricing table but is never defined, described, or scoped anywhere in Section C (Description/Specifications/Work Statement). What work, deliverables, or level of effort does this CLIN cover, and on what basis should Offerors price it?

Answer: There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

37. The PWS requires a full transformation/migration of six legacy applications into a unified platform, but does not address whether the Contractor will be given access to existing source code, technical documentation, or architecture diagrams for the legacy systems, nor what data rights (e.g., DFARS 252.227-series) will govern software developed under this contract. Please clarify both points.

Answer: The successful contractor will be given access to existing source code, technical documentation, or architecture diagrams for the legacy systems necessary for transition.

38. C-4.0 states the current environment is hosted within "MC&FP's" AWS GovCloud (implying a Government-owned account), while C-7.4 requires the Contractor to "develop, manage, and sustain the hosting and infrastructure environment." The only cost vehicle available is ODC, capped at $30,000/year. Is AWS

GovCloud infrastructure Government-furnished/Government-paid, or must the Contractor procure and pay for cloud hosting? If the latter, under which CLIN should these costs be captured?

Answer: MC&FP’s AWS GovCloud environment is procured by the Government through another vehicle, and the successful contractor will not be required to procure or pay for cloud hosting of the current environment.

39. The solicitation states "PII must be accessed on government furnished equipment (GFE)." Will the

Government furnish GFE laptops/workstations to Contractor personnel accessing PII, and if so, in what quantity and on what timeline? If not Government-furnished, please confirm the Contractor must procure compliant equipment at its own expense, and under which CLIN.

Answer: The Government will provide Government Furnished Equipment when necessary.

40. The PWS never states a required primary place of performance (contractor site, Government site, Millington

TN, or remote/telework), yet L-1(h) requires Offerors to "fill out and provide the locations of their workers" for wage determination purposes. What is the required/expected place(s) of performance, and is remote work permitted for the majority of labor categories?

Answer: Remote work is permitted. There is no required/expected place of performance.

41. Please provide the incumbent contract number, incumbent contractor name (if releasable), current total contract value, and period of performance for the existing SECO IT Support effort, along with a breakdown of current incumbent staffing by labor category (total headcount, not limited to military spouses).

42. Given the volume and substance of the clarification questions raised above, Offerors will need adequate time to incorporate the Government's written answers into their technical approach, staffing plan, and pricing before submission. Will the Government extend the proposal due date to 09/07, This will allow sufficient time to incorporate the forthcoming amendment/answers to these questions?

Answer: If an extension is granted the extension will be done through an amendment.

43. Section C-4.0 identifies AWS GovCloud IL4, Angular, Microsoft .NET technologies, PostgreSQL, and

Microsoft SQL Server as the current environment. Please confirm whether the reimagined future-state platform must remain within AWS GovCloud IL4 and use these technologies, or whether offerors may propose alternative technologies that meet or exceed all hosting, security, interoperability, performance, accessibility, data-rights, and ATO requirements. Additionally, please identify which AWS GovCloud services are currently included in or approved for addition to the SECO authorization boundary, including container, API-management, analytics, search, and generative AI services.

Answer: The successful contractor will operate within a Government-furnished AWS GovCloud IL4 environment under the existing authorization boundary. Offerors may also propose alternative technologies and solutions that meet or exceed all hosting, security, interoperability, performance, accessibility, data-rights, and ATO requirements, and meet the requirements of the solicitation.

44. CLIN Pricing Structure: The Engineer position for CLIN 0002AC, 1002AC, 2002AC, 3002AC and 4002AC, identifies a quantity of 1,180 hours, which is less than the 1,880 hours associated with a full-time position. Can the Government verify this number is correct or should the quantity for these CLINS be 1,880 hours to represent a full-time position?

Answer: Refer to answer 79.

45. Place of Performance: The solicitation does not identify a specific place of performance for this effort. Can the Government confirm work is to be completed at a contractor facility and if so, is there a specific location in which the facility must be located?

Answer: Work may be completed at a contractor facility with no requirement for location. Remote work is also permitted.

46. CLIN Pricing Structure: CLINs 0004, 1004, 2004, 3004 and 4004 identify Spouse Transition with a quantity of 1 Lot. Can the Government explain what Spouse Transition is and how it is to be priced?

Answer: There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

47. CLIN Pricing Structure: CLINs 0002AC, 1002AC, 2002AC, 3002AC and 4002AC identify and Engineer position which is very generic. What specific type of Engineer is required for this position?

Answer: The Government expects the prospective offeror to propose a solution that meets the requirements of the solicitation, with respective staffing plan and LCATs to achieve the proposed solution.

48. CLIN Pricing Structure: CLINs 0002AE, 1002AE, 2002AE, 3002AE and 4002AE identify an Analyst position which is very generic. What specific type of Analyst is required for this position?

Answer:The Government expects the prospective offeror to propose a solution that meets the requirements of the solicitation, with respective staffing plan and LCATs to achieve the proposed solution.

49. Proposal Instructions, Paragraph L-1 (h), page 67: Offerors are to fill out and provide the locations of their workers and return Supplemental I clause Department of Labor Wage Determination. After reviewing the labor categories listed in the

CLIN structure we believe all labor categories associated with this effort are professional and are not SCA. Is this a correct assumption? If this is not correct, can the Government identify which positions they feel are SCA?

Answer: The GVT relies on the KTR to submit what they deem appropriate for this section

50. Proposal Instructions, Paragraph L-2.2 (b): The technical proposal is not to exceed 30 pages excluding past performance, resumes, PMP, QCP and price proposal. Is there a requirement to submit resumes with the proposal response? If so, how many resumes are required?

Answer: If resumes don’t apply then ignore.

51. Proposal Instructions, Paragraph L-2.2 (b): Are the PMP, and QCP required for the proposal response? Attachment 1 states the Final QCP including detailed technical and management procedures to meet each quality standard is to be submitted within 30 days of contract award and there is no reference to the PMP in the solicitation.

Answer: A PMP isn’t required.

52. Section M appears to state two different bases for award. Sections M-1 and M-1.1 describe a best-overall-value determination and establish the relative importance of price and non-price factors; Section M-2 provides adjectival technical ratings.

However, Section M-1.2 states that Technical Capability will be evaluated on a pass/fail Technically Acceptable basis, and

Section M-6 states that award will be made to the lowest-priced technically acceptable offer. Can the government confirm whether the procurement will use Lowest Price Technically Acceptable procedures or a best-value tradeoff?

Answer: Refer to number 35

53. Please confirm the intended contract structure. Section B-2 identifies a Firm-Fixed-Price contract, while Section B-3 states that the Government anticipates using the listed labor mix to issue task orders, and the pricing schedule provides hourly quantities and unit prices. Is the contemplated award a Firm-Fixed-Price contract, a Firm-Fixed-Price contract with labor-hour CLINs, or an IDIQ/task-order contract? Please also confirm whether the labor categories and annual hours in Section B mandatory, or may offerors adjust the labor mix by year and task to support simultaneous legacy-system sustainment and development of the unified platform?

Answer: Refer to number 5. Offerors are welcome to propose a different labor mix for consideration.

54. Please clarify the division of hosting and infrastructure responsibility among the contractor, MC&FP, and the referenced enclave contractor. Will the existing AWS GovCloud accounts, infrastructure, hosting capacity, bandwidth, monitoring, backup, and associated cloud-consumption costs be Government-furnished, or must Offerors include these costs in their proposed prices? Please identify the CLIN under which contractor-provided hosting, infrastructure, and cloud-consumption costs are to be proposed.

Answer: AWS GovCloud accounts, infrastructure, hosting capacity, bandwidth, monitoring, backup of the infrastructure, and associated cloud-consumption costs will be provided by the Government.

55. Please identify which software, subscriptions, development tools, cybersecurity tools, testing tools, call-recording capabilities, certificate-authority services, product licenses, and other third-party services will be Government-furnished and which must be contractor-provided. For contractor-provided items, please clarify whether the costs must be included in the fixed-price labor or Spouse Transition CLINs or charged against the annual ODC CLIN.

Answer: The Government expects the prospective offeror to propose solutions that meet the requirements of the solicitation, which means software, subscriptions, development tools, cybersecurity tools, testing tools, call recording capabilities, certificate-authority services, and product licenses that are proposed as part of the solution will be the responsibility of the successful contractor. There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

56. Please describe the required scope, deliverables, acceptance criteria, and pricing basis for CLIN X004, “Spouse Transition,” which is listed as one lot in each performance period. Please clarify whether this CLIN is intended to cover workforce transition activities, military-spouse retention obligations, transition-in services, or another defined scope.

Answer: There is no work on the PWS related to Spouse Transition and it will be removed from the CLIN structure.

57. The pricing schedule establishes an annual ODC CLIN not to exceed $30,000, while Section C-17.0 authorizes travel, software, product licenses, and ancillary web-based products as ODCs. Please clarify whether the $30,000 amount is a

Government-established reimbursable ceiling or an amount that Offerors must include in the total evaluated price, and whether all authorized travel, software, licenses, certificates, testing tools, and call-recording costs must be accommodated within that annual ceiling.

Answer: The $30,000 amount is a Government-established reimbursable ceiling for authorized travel.

Software, licenses, certificates, testing tools, and call-recording costs do not have to be accommodated within that annual ceiling. Offerors may propose their own pricing schedule.

58. Please provide the authoritative deliverables list and numbering. The deliverable numbers cited in the PWS narrative do not consistently align with the C-8.1 table, including the references to the Application Enhancement & Modernization Report, Monthly Section 508 Compliance Report, Zero Defects Usability & Quality Framework SOP, and Analytics Report.

Answer: See answer 59.

59. Please confirm the required frequency of the Analytics Report. Section C-7.5 requires a Monthly Analytics Report within 20 days after the end of each month, while the C-8.1 table identifies Deliverable 07 as a Quarterly Analytics Report due within

20 days after the end of each quarter.

Answer: Deliverable C-8.1 01 should encompass a Monthly Status Report that includes analytics. It should be delivered no later than the 10th of each month. There should also be delivered, under C-8.1 07, a Quarterly Analytics report prepared and delivered no later than 20 days after the end of the quarter.

60. The PWS requires the contractor to sustain existing applications while executing the transformation and refers to a transition-in period, but it does not define the transition requirements or duration. Please confirm whether a formal incumbent-to-successor transition and knowledge-transfer period is contemplated and, if so, identify its duration, start date, required activities, incumbent participation expectations, transition deliverables, and funding CLIN.

Answer: The Government anticipates a transition or phase-in period that will conclude by December 1, 2026. There will be a formal transition period.

61. Please provide the approximate number of qualified military spouses currently employed under the incumbent contract and identify the labor categories or functional roles they currently fill. Please also provide the average labor rate for the military spouses expected to be retained. This information is necessary for all Offerors to develop a consistent staffing and pricing basis for the mandatory hiring requirement.

Answer: The number of military spouses currently employed is less than 10 percent of the contract workforce.

62. Section C-6.4 requires the successful awardee to hire all qualified military spouses employed under the incumbent contract into available positions. Please clarify what constitutes compliance with this requirement, including the meaning of

“available positions,” whether compliance is based on extending employment offers for positions under the successor contract or on successfully retaining all incumbent military spouses, and how compliance will be assessed if an individual declines an offer.

Answer: Compliance will be based on extensions of offers of employment, not acceptance of offers.

63. Section C-11.1 requires cleared personnel to complete initial security-awareness training and annual refresher training. Please clarify whether the labor time associated with mandatory security training is to be included in the fixed-price labor CLINs, charged to the ODC CLIN, or treated as an uncompensated contractor responsibility.

Answer: Training and annual refresher training will be a contractor responsibility.

64. Section C-11.3 addresses personnel traveling to and performing work in OCONUS locations. Please identify which positions or labor categories are expected to require OCONUS travel or performance, the anticipated destinations and trip frequency, and the estimated annual percentage of time or level of effort associated with OCONUS requirements.

Answer: There are no anticipated positions or labor categories are expected to require OCONUS travel or performance. This statement should not be construed to limit the ability for the successful contractor to employ active duty military spouses stationed in OCONUS locations.

65. Please provide a labor-category or position-level matrix identifying which personnel require a Tier 1 investigation, Tier 3 investigation, CAC, Secret eligibility or clearance, and access under the DD Form 254. Please also clarify whether all IT and help-desk personnel require a favorably adjudicated Tier 3 investigation before beginning work.

66. Please clarify whether penetration testing, Security Control Assessments, independent vulnerability assessments, and other third-party cybersecurity testing will be Government-furnished or contractor-provided. If contractor-provided, please identify the CLIN under which these costs should be proposed.

Answer: The Government has a formally appointed Security Control Assessor, which conducts penetration testing, security control assessment, independent vulnerability assessments, and other third-party cybersecurity testing as part of MC&FP’s

RMF and cybersecurity operations; however, the prospective offeror should include internal capabilities that support cybersecurity compliance as part of its solution.

67. Will the successful contractor inherit existing vulnerabilities, POA&M items, open security findings, expired or aging artifacts, or other unresolved conditions associated with the current applications and authorization packages? If so, will the

Government provide current POA&Ms, vulnerability data, eMASS artifacts, ATO documentation, and remediation history during transition?

Answer: The Government will provide current POA&Ms, vulnerability data, eMASS artifacts, ATO documentation, and remediation history during transition.

68. Please identify the existing technical and program documentation that will be made available to the successful contractor, including current architecture diagrams, database schemas, API and interface documentation, system design documentation, configuration documentation, product backlogs, modernization roadmaps, operational procedures, and deployment documentation for the SECO, VEMIS, and PECS environments.

Answer: The successful contractor will receive the existing technical and program documentation necessary for an orderly transition, including current architecture diagrams, database schemas, API and interface documentation, system design documentation, configuration documentation, product backlogs, modernization roadmaps, operational procedures, and deployment documentation for the SECO, VEMIS, and PECS environments

69. Will the successful contractor receive access to the existing source-code repositories, build and deployment pipelines, configuration files, automated test assets, development environments, and release-management artifacts for all applications included in the requirement? If any existing application source code or related technical asset will not be provided, please identify the affected application or asset.

Answer: The successful contractor will receive access to any existing source-code repositories, build and deployment pipelines, configuration files, automated test assets, development environments, and release-management artifacts for all applications included in the requirement necessary for an orderly transition.

70. Please clarify the minimum scope and required end state of the “wholesale reimagining” and complete transformation. Is the contractor expected to complete development, migration, deployment, and retirement of all existing SECO applications within the base period, within the full potential five-year period of performance, or according to a Government-approved roadmap developed after award?

Answer: Refer to C-2.0 and C-6.0

71. Will the Government establish the initial modernization priorities, application sequencing, and incremental delivery milestones for MySECO, MSEP, MyCAA, SAP, VEMIS, and PECS, or should Offerors propose their own assumed sequence and schedule? Please identify any capability or application that must be delivered within a specified period after award.

Answer: Offerors should propose their own assumed sequence and schedule. The Government will establish priorities with the successful contractor upon award.

72. Is the unified platform required to remain within the existing AWS GovCloud IL4 environment, or may the contractor propose other Government-approved cloud services or architectures? Please identify any mandated platform, service, container, database, or infrastructure constraints.

Answer: The successful contractor will operate within a Government-furnished AWS GovCloud IL4 environment under the existing authorization boundary.