SECTION G - CONTRACT ADIMINISTRATION REV AMEND 0004.pdf

0100000 General Information, Corrosion Control for AGE and Munitions Trailers

Spec Item Title

1 General Information

1.1 Outline of Services

1.2 Project Location

1.3 Acquisition of Additional Work

1.4 Background Information

1.5 Verification of Workload and Conditions

1.6 Climate Patterns

1.7 Related Information

1.8 Navy Approach to Service Contracting

1.8.1 Partnering Philosophy

1.8.2 Contractor's Knowledge

1.8.3 Industry Best Practices

1.9 Standard Template

1.10 Navy PBSA Approach

1.11 Technical Proposal Certification

0100000 – General Information – Support Equipment Corrosion control Prevention and Repair

Spec Item Title Description

1 General Information The intent of this solicitation is to provide Corrosion Control Prevention and Repair of Aerospace Ground Equipment (AGE) and Munitions

Trailers at Andersen Air Force Base Guam, M.I. as described herein. For the Purpose of this Annex, both AGE and Munitions Trailers will be referred to a Support Equipment (SE), unless otherwise noted.

All work herein is subject to the Service Contract Act of 1965, As Amended, incorporated under Section I, Federal Acquisition Regulation (FAR) Clause 52.222-41.

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials , equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work

Statement (PWS) at various military facilities under a Firm Fixed Price type, performance-based contract that is comprised of Recurring Work

Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the Contractor facility project management and administration requirements at the Contractor facility. Annexes 3 through

18 contain the technical requirements. The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration

Annex 3 Command and Staff N/A Annex 4 Public Safety N/A Annex 5 Air Operations N/A

Annex 6 Port Operations N/A Annex 7 Ordnance N/A

Annex 8 Range Operations N/A Annex 9 Health Care Support N/A Annex 10 Supply N/A

Annex 11 Personnel Support N/A

Annex 12 Morale, Welfare and Recreation Support N/A

Annex 13 Galley N/A

Annex 14 Housing N/A Annex 15 Facilities Support Annex 16 Utilities N/A

Annex 17 Base Support Vehicles and Equipment N/A Annex 18 Environmental N/A

1.2 Project Location

All SE Corrosion Control Prevention and Repair will take place at the

Contractor’s facilities at an off-s ite location. The Contractor is responsible for all transportation between COR designated SE Pickup/drop off ready lines and contractor facilities. If maintenance is required away from the contractor’s primary facilities, the contractor will notify the COR prior to transport of the SE to the alternate location.

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations in addition to the services and locations identified in the Firm-Fixed Price requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background Information Guam, the largest and southernmost is land of the Marianas archipelago, is the western most possession of the United States. The is land is approximately 6,000 miles west of San Francisco, 3,700 miles west-southwest of Honolulu, 1,500 miles southeast of Tokyo, 2,100 miles southwest of Hong Kong, 1,500 miles east of Manila; and 3,100 miles northwest of Sydney at 13 degrees north latitude and 144 degrees east longitude. The Marianas Trench, the deepest known ocean depth, is located southeast of Guam.

The is land of Guam is approximately 30 miles in length with a variable width, ranging from 12 miles to 4 miles at its narrowest point.

Approximately 212 square miles, excluding reef formations, the is land has two basic geological compositions. The central and northern features are primarily raised limestone with several volcanic formations at Mount

Santa Rosa and Mount Mataguak. The northern cliff lines drop precipitously into the sea with an elevation ranging from 300 to 600 feet.

The southern features are basically volcanic with an elongated mountain ridge dividing the inland valleys and coastline. The highest poin t is Mount

Lam Lam with an elevation of 1,334 feet.

Earthquakes also occur frequently near Guam and can cause damage to property. Guam is located in Seismic Zone 4.

1.5 Verification of

Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J . Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of SE services to be provided to the Contractor for service. However, offerors are encouraged to vis it the project s ite during the s ite vis it for offerors and to vis it the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed on the SE.

1.6 Climate Patterns Guam's climate is pleasantly warm year-round. The mean annual temperature is 81 degrees; the range is from the low 70s to the mid-80s.

The coolest and least humid months are in December through February.

The annual rainfall totals 80 to 110 inches. Guam experiences two seasons, dry and rainy. The dry season, "fanumnangan," begins in

December through June. The rainy season, "fanuchanan," falls within the remaining months.

Typhoons, the most intense tropical cyclones observed anywhere, form over the open ocean areas of the Western Pacific. Generally, most of these tropical cyclones are in their formative s tages while near Guam. Located in the middle of "Typhoon Alley," Guam usually averages four to five storm threats each year. On average, Guam is affected by a tropical cyclone with 40-mile-per-hour winds or higher every season. About every

5 to 10 years, Guam gets hit directly by a super-typhoon. However, the ever-changing patterns can bring a strong typhoon any year.

1.7 Related Information There are four types of Related Information that can be found in the

Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked

“Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in

"Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance s tandard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services

(OBOS). The Head of the Contracting Activity (HCA) of the Naval

Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints , and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering Philosophy The firs t principle is that the Navy views its contractors as partners and not just abstract service providers . The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquis ition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors . This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ s trategic and operational goals and objectives. The

Navy's use of performance -based objectives evidences this principle.

Although performance work s tatements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain s tate -of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results ).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the s tandard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 s tandard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.

Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Recurring Work requirements .

Specification item 4 will always contain the Non-recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item

3 s tandards apply to all recurring work specification items. Specification

Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and dis tributed within Specification Item 3 of Annexes 3 through 18.

1.10 Navy PBSA Approach The Navy’s approach to performance -based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable s tandards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The contractor warrants that its proposal incorporated herein by reference including, but not limited to, proposed approaches, staffing, methodology, or work plans, will meet the performance objectives set forth in this contract during execution thereof. The contractor is not excused from meeting such performance objectives in the event such proposal proves inadequate as conceived or executed to meet such performance objectives.

The contractor understands that it bears all of the cost and performance risk associated with adopting acceptable additional (and/or alternative) means or methods of meeting the performance objective.

0200000 – Management and Adminis tration

Table of Contents

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Quality Management System (QMS)

2.6.5.1 Quality Management (QM) Plan

2.6.5.2 Quality Inspection and Surveillance

2.6.5.3 Quality Inspection and Surveillance Report

2.6.6 Property Management Plan

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Conduct

2.7.2.3 Identification as Contractor Employee

2.7.3 Services Contract Reporting (SCR) Requirements

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

0200000 – Management and Adminis tration

Table of Contents

2.8.4 Access to Installation

2.8.4.1 NCACS Program

2.8.4.2 One-Day Passes

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Employee Status

2.9 Contractor Safety Program

2.9.1 Accident Prevention Plan (APP)

2.9.2 Activity Hazard Analysis (AHA)

2.9.3 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.3.1 Alcohol and Drug Abuse Prevention Plan

2.9.3.2 Chemical Hazard Communication Program

2.9.4 Crane Operations

2.9.4.1 Crane Inspections

2.9.4.2 Rigging Gear

2.9.4.3 Crane Operators

2.9.5 Accident and Damage Reporting

2.9.5.1 Accident Reporting and Notification Criteria

2.9.6 Fire Protection

2.9.7 Monthly On-Site Labor Report

2.9.8 OSHA Citations and Violations

2.9.9 Safety Inspections and Monitoring

2.9.10 Safety Certification

2.9.11 Safety Apparel on Jobsites

2.9.12 Emergency Medical Treatment

2.10 Environmental Management and Sustainability

2.10.1 Environmental Protection

2.10.1.1 Non-Hazardous Waste Disposal

2.10.1.2 Hazardous Waste Disposal

2.10.1.3 Spill Prevention, Containment, and Clean-up

2.10.1.4 Hazardous Material Management

2.10.1.5 Noise Control

2.10.2 Sustainable Procurement and Practices

2.10.2.1 Environmentally Preferable Products

2.10.2.2 Use of Recovered Materials

2.10.2.3 Use of Biobased Products

2.11 Disaster Preparedness

2.11.1 Tropical Cyclone Condition of Readiness (TCCOR)

2.12 Warranty Management

2.13 Recurring Work Procedures

2.13.1 Notification to the Government for Work Above the Recurring Work Limitations

2.13.2 Recurring Work Exhibit Line Item Numbers (ELINs)

0200000 - Management and Adminis tration

2 Management and Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are lis ted in J -0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours

The Government's regular working hours are from 0730-1630, five (5) days per week, Monday through Friday, except observed Federal holidays.

Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King J r.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Chris tmas Day.

2.2.2 Wage Determinations Wage Determinations must adhere to 52.222-43 Fair Labor Standards Act and Service Contract Act-Price Adjustment (Multiple Year and Option

Contracts).Wage Determinations are included in J -0200000-02 wage determination.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1, and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall attend meetings as requested by the Contracting Officer or the Contracting Officer Representative (COR).

2.3.2 Training for

Maintenance and

Operation of New and

Replacement Systems and Equipment

The Contractor shall attend training, as necessary, for new and/or updated systems and application at no additional cost to the Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the Government requires cohesive partnerships with its Contractors and subcontractors . Key stakeholders , including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s ) of the installation(s ) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the s trength of each organization in an effort to achieve quality contract services done right the firs t time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three (3) goals:

- The firs t goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

OCONUS activities have the discretion to adjust the level of partnering to accommodate local s ituations, customs, available resources, and security requirements. For this contract, Level A partnering will be conducted.

Security requirements must always be taken into consideration.

2.3.3.1 Informal Partnering The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and

Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (video and accompanying forms) provided by

Contracting Officer. The senior Government s takeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the Administrative Contracting Officer (ACO) will contact the Contractor, supported command(s ), Region, and Installation(s ) s takeholders, and the performance assessment team to discuss implementation of partnering. A partnership agreement, The

Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members

(s takeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will dis rupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other s takeholders may attend if they desire or as recommended by the partners .

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, clearances, certifications, and authorizations to perform work under this contract and comply with all the applicable federal, s tate and local laws and regulations. Provide evidence of such permits and licenses to the

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Contracting Officer before work commences and at other times as requested by the Contracting Officer. All work shall be performed under the superintendence of a certified, responsible individual, and in accordance with federal and local laws and regulations. A copy of any applicable permit, licenses, certifications, and clearances shall be provided to the Contracting Officer Representative five (5) calendar days prior to the s tart of any work. Refer to Section F-0200000.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F –

020000 and Section H – Special Contract Requirements. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least thirty (30) calendar days written notice to the Contracting Officer by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and s tate worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in s tates where worker's compensation may not be written by private carriers

Additional insurance as required in Section H – Special Contract

Requirements: Insurance Under Fixed-Price Contracts in the amount of $1,000,000 for GFP coverage.

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the

Government.

2.3.7 Directives, Instructions, and References

Department of Defense (DoD), Air Force Instructions, ), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are lis ted in J -

0200000-03. The Contractor s hall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing Procedures Refer to Section J -0200000 -04 for invoicing instructions.

2.3.9 Forms Forms referenced in this Annex, e.g. Contractor Hazardous Material Inventory log are included among the Forms in J -0200000-05 invoicing procedures. All forms related to accident and incident reporting will be provided to the Contractor upon award.

2.4 Government-Furnished

Property, Materials and

Services

The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at its own expense.

The Government will not provide tools or equipment to the Contractor.

The Contractor shall furnish all tools and equipment required for the

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2.4.1 Government-Furnished

Facilities (GFF)

None, unless specified by the Contracting Officer.

2.5 Contractor-Furnished

Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials , parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Material

Safety Data Sheets (MSDS) or Manufacturer’s Data Cut Sheets of

Materials used in this contract.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and s tandards.

Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and s tandards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during

Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours .

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality s tandards established herein. Verbal scheduling and work s tatus updates shall be provided when requested by the Contracting Officer. A written status report of any item of work must be provided within two (2) hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours .

2.6.3 Work Schedule Proposed work schedules for each scheduled service shall be submitted to the Contracting Officer Representative (COR) in calendar form for approval at least fifteen (15) calendar days prior to the s tart of work.

Work schedules shall be broken down per month. Schedules shall be compatible and acceptable to the Government and shall indicate the date when services will be performed. Any modification(s ) to this contract warrants a new and updated work schedule that shall be provided to the COR ten (10) calendar days after award of the modification. Approved schedules shall be s trictly adhered to, and notification provided to customers by Contractor fourteen (14) calendar days in advance. Any proposed changes must be submitted for the

COR’s approval at least seven (7) calendar days in advance. The

Contractor shall not commence work until approval has been received.

The Contractor shall not change approved work schedules without the prior consent of the Contracting Officer. Deviation is permissible only when approved by the Contracting Officer. No pick up or delivery of

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SE shall be scheduled on a holiday. Work outside regular working hours may be required under this contract.

Refer to Section F-0200000.

The Contractor's work shall not interfere with normal Government business. In those cases where some interference is unavoidable, the

Contractor shall minimize the impact and effects of the interference. The

Contractor shall provide advance access of all of its work schedules to the

Government. The Contractor shall notify the Contracting Officer of any difficulty in scheduling work due to Government controls .

2.6.4 Deliverables Records and reports are specified and lis ted as deliverables in Section F –

Deliveries or Performance: Contract Data Requirements. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F – Deliveries or Performance:

Contract Data Requirements.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.5 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The

Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and s tandards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

2.6.5.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F –

Deliveries or Performance: 020000: Management and Administration.

The QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the KO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications: To be deemed qualified the Quality

Manager shall, at a minimum, attend and satisfactorily complete the Construction Quality Management (CQM) course offered by the Government or Guam Contractors ’ Association.

• Approach to assuring quality of services provided and conformance

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• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management Communication with government (customers)

2.6.5.2 Quality Inspection and

Surveillance The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-

4, INSPECTION OF SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements.

The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the Government’s regular working hours.

The file shall be turned over to the KO within five calendar days of termination of the contract.

2.6.5.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F – Deliveries or Performance:

020000: Management and Administration. The Contractor Quality

Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous day. The Government may adjust the frequency of the submittal based on the Contractor’s quality of performance.

2.6.6 Property Management

Plan

The Contractor shall establish and maintain a plan that meets the

Department of Defense Instruction number 4161.02 Accountability and Management of Government Contract Property. This spec item shall refer to all Government property in the Contractor’s possession. For each item in the Contractor’s possession the Contractor shall complete a DD1342, DoD Property Record.

Refer to Section J -0200000-06.

2.7 Personnel

Requirements

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel Within fifteen (15) calendar days after award of the contract, the Contractor shall submit to the Contracting Officer a List of Key

Personnel and Qualifications per Section F – Deliveries or

Performance: 020000: Management and Administration. The

Contractor shall provide any additional information requested by the Contracting Officer necessary to certify their qualifications.

Within fifteen (15) calendar days after award of the contract, the Contractor shall submit to the Contracting Officer an Organizational

Chart showing lines of authority of the key personnel and on-site supervisor(s ) for this contract. The chart shall include names of

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0.62" , Tab s tops : 0.63" , Left personnel and their position title in this contract. As a minimum, include the Project M a n a g e r, Quality Control Manager, and on-site supervisor(s ) and who they will report directly to for this contract. The key personnel shall be revised as applicable for the contract.

2.7.1.1 Project Manager (PM) The Contractor shall provide a Project Manager (PM) and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The PM or alternate shall be at the Contractor’s facility during the Government's regular working hours and shall be available at the Contractor’s facility within one (1) hour after the Government's regular working hours .

The PM shall have relevant experience in managing a workforce providing services on contracts of s imilar s ize, scope and complexity.

2.7.1.2 Quality Manager The Contractor shall provide a Quality Manager or designated alternate who shall be available on-site within two (2) hours during the Government’s regular working hours .

The Quality Manager shall have at least three (3) years of experience in preparing and enforcing QMS programs on contracts of s imilar s ize, scope and complexity.

The Quality Manager shall provide a daily report to the Contracting

Officer Representative no later than 8:00 a.m. each day for the previous day’s work. The Quality Manager shall remain pro -active in ensuring that services are provided in a timely manner and conform to the requirements of this contract.

2.7.2 Employee

Requirements

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods.

The Contractor shall implement an ongoing training program that refreshes the safety skills, qualifications and awareness of the Contractor workforce on periodic basis. At a minimum, all Contractor personnel shall have attended the OSHA 10 hour safety course, or equivalent. The details of the Contractor’s safety training program shall be included as part of the Contractor’s Accident Prevention Plan, as required.

Records shall be made available for Government review within 4 hours of request.

2.7.2.2 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.3 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying dis tinguishing badges or other vis ible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.3 Services Contract

Reporting (SCR)

Requirements

Services Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address: https://beta.sam.gov/SAM/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://beta.sam.gov/SAM/.

2.8 Security Requirements The Contractor shall comply with all Federal, s tate, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the KO when required to enter a Government s ite. The

Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per

Section F – Deliveries or Performance: 020000: Management and

Administration. The lis t shall include employee’s name , supervisor, company, and level of security clearance when applicable.

2.8.2 Vehicles The company name and phone number shall be prominently displayed on the driver and passenger s ide on each of the Contractor's vehicles upon entry into military installations. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety s tandards, and shall carry proof of insurance and state regis tration, if applicable. All vehicles shall be maintained with a clean and orderly appearance.

Vehicles shall not be cleaned, washed, or rinsed off on Government property.

2.8.3 Passes and Badges All Contractor employees shall display employee identification badges obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common Access Cards (CAC) in accordance with security requirements. Each employee shall wear the

Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and

Badges shall be returned within ten (10) calendar days.

2.8.4 Access to Installation All Contractor personnel requiring access to Andersen Air Force Base shall obtain access to the installation by participating in the Defense Biometric

Identification System (DBIDS) or by obtaining passes each day from the Base Pass and Identification Office. Cost for obtaining passes through the

DBIDS program is the responsibility of the contractor. One-day passes, issued through the Base Pass and Identification Office, will be furnished

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The Contractor shall furnish a completed EMPLOYMENT ELIGIBILITY VERIFICATION (DHS FORM I-9) form for all personnel requesting badges. This form is available at http://www.uscis.gov/portal/s ite/uscis by searching or selecting Employment Verification (Form I-9). Immediately report instances of lost or s tolen badges to the Contrac ting Officer.

All Contractor personnel shall obtain access to the installation by obtaining passes from the Visitor Control Center in Andersen Air Force

Base, Guam. All Contractor personnel shall obtain access to the installation by participating in the Navy Commercial Access Control

System (NCACS), or by obtaining passes each day from the Base Pass and Identification Office. Costs for obtaining passes through the NCACS are the responsibility of the Contractor. One-day passes, issued through the Base

Pass and Identification Office, will be furnished without charge.

All Contractor personnel shall obtain access to the installation by obtaining passes from the Visitor Control Center on Andersen Air Force

Base, Guam.

2.8.4.1 DBIDSNCACS Program DBIDS is a DoD-owned and operated system developed by Defense Manpower Data Center as a force protection program to manage personnel identity and access at DoD installations. DBIDS is a network database system designed to easily verify access authorization of personnel entering military installations by using barcodes and fingerprint biometric identifications. Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and Identification Office for each vis it.

In order to obtain base access, an individual needs to acquire DoD sponsorship, have a thorough identity check, be pro perly vetted, and have a legitimate reason for base access. Identity checks require a passport, ID card issued by federal, s tate or local government agencies or entities, provided it contains a photograph or information such as name, date of birth, gender, height, eye color, and address, school ID card with a photograph, U.S.

Military card or draft record, U.S. Coast Guard Merchant Mariner Card, or a Native American tribal document. Other requirements are 1.) a local background check through the Guam courts (Court Clearance), 2.) Base

Access Request Form, 3.) Affidavit, 4.) III Log

All items (scanned and signed) are to be submitted to 36th Contracting

Squadron (36 CONS) for processing (hard copy or email). Upon approval by 36 CONS, the Contractor will deliver the documents to 36 Security

Forces Squadron (36 SFS) Visitor Control Center for final processing and approval.

Investigation occurs when the individual’s background and ID are compared against authoritative criminal justice data bases, and the individual has a letter or official document from the sponsoring organization which articulates the reason for access. When the above criteria are satis factorily met, DBIDS credentials are issued. NCACS is a voluntary program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one (1) year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base Pass and

Identification Office for each vis it.

The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background screening s tandards. Periodic background screenings are conducted to verify continued NCACS participation and installation access privileges. Under the NCACS program, no commercial vehicle inspection is required, other than for Random Anti-Terrorism Measures (RAM) or in the case of an elevation of Force Protection

Conditions (FPCON).

Information on costs and requirements to participate and enroll in

NCACS/RAPIDGate is available at http://www.rapidgate.com/vendors/how-to-enroll or by calling 1-877-727-

4342. Contractors should be aware that the costs incurred to obtain

NCACS credentials, or costs related to any means of access to a Navy

Installation, are not reimbursable. Any time invested, or price(s) paid, for obtaining NCACS/RAPIDGate credentials will not be compensated in any way or approved as a direct cost of any contract with the Department of the Navy.

2.8.4.2 One-Day Passes Contractors without DBID SRAPIDGate/NCACS can access the installation. However, they will only receive a one (1) day pass for

Andersen Air Force Base. Contractor's personnel will have to obtain daily passes, be subject to daily mandatory vehicle inspection, and will have limited access to the installation. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in DBIDS.the

NCACS/RAPIDGate.

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The

Contractor shall comply with security requirements, plus those imposed b y the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office

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The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Escort Arrangement for

Secured Areas

The Contractor shall make arrangements for Government escort into secured areas requiring escort. The KO will provide information on applicable buildings, spaces and the appropriate point of contact.

The Contractor may experience delays while waiting for escorts . The

Government estimates the wait period can be up to 15 minutes. The

Contractor shall notify the Government Contracting Officer

Representative (COR) and appropriate point of contract if an escort is not available after 15 minutes and access to accomplish the work is denied.

Unscheduled requirements, e.g., trouble calls, may require a longer wait for an escort.

2.8.7 Security Clearances The Contractor shall obtain all required corporate and personnel Security

Clearances prior to commencement of work. The Contractor shall ensure that a lis t of all personnel with Security Clearances is maintained current, including clearances that are pending.

2.8.8 Employee Status The Contractor shall notify the KO of any changes to any employee’s status to include, but not limited to, termination, convictions/arrests, adverse actions taken on the job for any reason or any other documented misbehavior that may affect, or have the potential to affect, security standing in terms of access to federal facilities or IT systems.

2.9 Contractor Safety

Program

The Contractor shall develop and implement a Safety Program detailing how the Contractor plans, s taffs , performs, and controls all safety practices while delivering best value services to the Government without any accidents or mishaps. The Contractor shall comply with 29 CFR 1910 standards and other federal and local laws as applicable.

Any reference to “USACE" facilities, property, or equipment specified in

29 CFR should be interpreted as Government facilities, property, and equipment.

2.9.1 Accident Prevention

Plan (APP)

N/A

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2.9.2 Activity Hazard

Analysis (AHA)

The Contractor shall prepare Activity Hazard Analyses (AHAs) for all applicable common recurring work activities performed under this contract.