SOL22R2559 Annex 1800000.pdf

PDF 3 MB Posted

Attached to
Forestry Services Federal contract opportunity
Solicitation number
N4008522R2559
Issued by
Department of the Navy Naval Facilities Engineering Command

About this file

This document contains definitions and acronyms related to a federal contract for environmental services at Marine Corps Base Camp Lejeune in North Carolina. The contractor will be required to obtain and hold the necessary environmental permits and EPA identification numbers for the facility. The contractor will be responsible for managing all hazardous materials, hazardous wastes, and discarded hazardous wastes/hazardous and radioactive wastes in accordance with RCRA and other applicable regulations. The contractor must develop and adhere to a Hazardous Waste Management Plan that identifies regulatory requirements, assigns responsibilities, and describes procedures for waste generation, handling, storage, treatment, disposal, documentation, training, and contingency response. The contractor will also be responsible for completing hazardous waste manifests and retaining signature authority for transportation of hazardous wastes.

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Other files for this federal contract opportunity

Other files attached to Forestry Services, newest first.
File Type Posted
SOL22R2559 Amendment 0002.pdf PDF
SOL22R2559 Amendment 0001.pdf PDF
Revised Annex and Attachments.pdf PDF
SOL22R2559.pdf PDF
SOL22R2559 Annex 0200000.pdf PDF
SOL22R2559 Annex 1503050.pdf PDF
Pre-Sol Notice 22R2559.pdf PDF
Sources Sought.pdf PDF

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ATTACHMENT J-1800000-01

DEFINITIONS AND ACRONYMS

DEFINITION/ACRONYM DESCRIPTION

Environmental Permits The facility environmental permits and EPA ID numbers shall be obtained and held by Marine Corps Base, Camp Lejeune, N.C.

Hazardous Material (HM) Any material designated by the Department of Transportation (DOT) as posing a potential threat while being transported. Hazardous materials are listed in 49 CFR

Part 172.

Hazardous Waste (HW) Any discarded solid waste (liquid, semi-solid, solid, or gaseous) that meets the definition of a hazardous waste by USEPA, state authorities, or the Navy. In accordance with RCRA, a solid waste is a listed hazardous waste if it is specifically listed, or it is a characteristic hazardous waste if it exhibits the characteristics of ignitability, corrosivity, reactivity, or toxicity. Discarded HM/HWORW in this contract is all waste that may be turned in to the Environmental Services contractor, including RCRA hazardous waste, state regulated waste, Universal Waste, Toxic

Substance Control Act (TSCA) regulated waste, and non-hazardous waste.

Hazardous Waste

Management Plan

In accordance with OPNAVINST 5090.1C, every Navy shore activity that generates

HW shall develop and use a HW Management Plan or a HW management component in its P2 Plan and EMS. A HW Management Plan shall:

– Identify applicable federal, state, and local regulations pertaining to the generation and management of HW.

– Identify training requirements and describe procedures for obtaining training and maintaining training records.

– Assign responsibilities for the generation, designation, handling, storage, treatment, disposal, and all documentation.

– Describe all HW generation and management procedures.

– Include or reference the HW minimization plan and goals.

– Include or reference contingency plans and emergency response procedures.

The plan shall be kept up to date to include changes in HW generation and management procedures, as well as changes in applicable federal, state, and local HW regulations. The plan shall include or reference minimization procedures sufficient to achieve DOD minimization goals. Tenant activities may be covered by the host

CO's HW Management Plan.

HW Manifest A HW manifest as defined in 40 CFR 260 is required for the transport of hazardous waste. The installation commanding officer (ICO) or the ICO’s designated representative shall retain signature authority for HW manifests.

Installation Environmental

Program Manager (IEPM)

The Government function on the Installation that has the authority to implement the

Navy's environmental policies and decision-making regarding environmental compliance issues as well as environmental operational issues. <<Note to Spec

Writer: Tailor to installation's command structure regarding environmental concerns.>> The IEPM is the primary liaison for all federal, state, and local regulatory agencies and government officials, and the point of contact for all inquiries from outside the installation (e.g., public or news media inquiries) unless otherwise specified in writing.

Less-than-90-day

Accumulation Areas or

Storage Facilities

Accumulation areas that are not RCRA permitted hazardous waste storage facilities but can serve as temporary accumulation areas for hazardous waste subject to a 90-day time limit in accordance with 40 CFR 262 or state equivalent regulations.

Memorandums of

Agreement/Understanding

The installation commanding officer or his designated representative shall retain signature authority for all MOAs and MOUs.

Other Regulated Waste

(ORW)

Wastes that are not hazardous under federal RCRA regulations, but may be regulated by other federal programs (e.g., TSCA, OSHA, CERCLA, DOT) or state agency.

ATTACHMENT J-1800000-01

DEFINITIONS AND ACRONYMS

DEFINITION/ACRONYM DESCRIPTION

Sampling Plan Plan and procedures to conduct sampling, field testing and laboratory analysis for a defined testing objective.

Satellite Accumulation

Areas

Temporary hazardous waste accumulation areas that have a maximum capacity limit of 55 gallons per area in accordance with 40 CFR 262 or state equivalent regulations.

Spill Prevention Control and

Countermeasure (SPCC)

Plan

Plan and procedures for the installation to exercise oil spill prevention measures and to provide effective countermeasures in the event of oil spill ashore.

Treatment, Storage and

Disposal Facility (TSDF)

Facilities that are permitted by RCRA regulations to provide treatment, storage and disposal services for hazardous wastes.

BUMEDINST Bureau of Medicine and Surgery Instruction

CFR Code of Federal Regulations

DRMO Defense Reutilization and Marketing Office

EPA Environmental Protection Agency

FISC Fleet Industrial Supply Center

HAZMART A centralized repository for the control of all hazardous materials that will order, receive, distribute, store, dispose of and track all hazardous materials used in

Installation operations.

HMTID Hazardous Material Turned in for Disposal

HMTIS Hazardous Material Turned in for Storage

NAVSEA Naval Sea Systems Command

NELAP National Environmental Laboratory Accreditation Program

NEPA National Environmental Policy Act

NON Notices of Noncompliance

NOV Notices of Violation

OHS Oil and Hazardous Substances

OPNAVINST Chief of Naval Operations Instruction

P2ADS Pollution Prevention Annual Disposal Summary

POC Point of Contact

QA/QC Quality Assurance and Quality Control

RCRA Resource Conservation and Recovery Act

SPCC Spill Prevention Control and Countermeasures

TSDF Treatment Storage and Disposal Facilities

ATTACHMENT J-1800000-02

REFERENCES AND TECHNICAL DOCUMENTS

References Titles OPNAVINST 5090.1 Environmental and Natural Resources Program Manual NAVSEA T0300-AZ-PRO-010 Navy Environmental Compliance Sampling & Field Testing Procedures Manual DoD Instruction 4715.4 Pollution Prevention BUMEDINST 6280.1 Management of Infectious Waste DoD Publication 4715.5-G Overseas Environmental Baseline Guidance Document EPA 833-B-92-001 NPDESW Stormwater Sampling Guidance EPA SW-846 Test Methods for Evaluating Solid Waste, Physical/Chemical Methods EPA PB83-124503 Handbook for Sampling and Sample Preservation of Water and Wastewater.

EPA/600/4-85/013 Methods for Measuring the Acute Toxicity of Effluents to Freshwater and

Marine Organisms Environmental permits 40 CFR 112 Protection of the Environment – Oil Pollution Protection Site Specific Plan (ie SPCC, STMP) Overseas Environmental Baseline Guidance Document (OEBGD)

ATTACHMENT J-180000-03

TABLE 1

POND NAME POND NUMBER MANAGEMENT ACRES

Henderson Pond 1 A 14 Hickory Pond 2 A 2.4 Orde Pond 3 A 3.1 Cedar Point Pond 4 A 2 Mile Hammock Bay Pond 5 A 1.5 Oak Pond 6 A 0.5 Old Wilmington Pond 7 B 2.5

Old Landfill Pond 8 C 17.5 Ward Pond 9 C 1.5 Wilson Blvd. Pond 10 C 30

FRESHWATER FISHING PONDS

TABLE 1

ATTACHMENT J-1800000-04

TABLE 2

POND NAME ALKALINITY PH HARDNESS

Henderson 28 7 30 Hickory 16 6.25 28 Orde 22 7.5 36 Cedar Point 16 6 16 Oak 42 6.5 28 Mile Hammock 8 6 20 Old Wilmington 22 6.5 18

TABLE 2 2019

ATTACHMENT J-1800000-04

EXAMPLE WATER ANALYSIS RESULTS

ATTACHMENT J-1800000-05

TABLE 3

POND NAME POND NUMBER ACRES

LARGEMOUTH BASS ADULT BREAM SPECIES

(BLUEGILL/RED EARED

SUNFISH/SHELL CRACKER)

CHANNEL CATFISH GRASS CARP

Average > 1 lbs. Average > 5" Average > 1 lbs. 12-14" Henderson Pond 1 14 135 350 100 30 Hickory Pond 2 2.4 25 150 50 10 Orde Pond 3 3.1 40 100 75 10 Cedar Point Pond 4 2 40 100 25 0 Mile Hammock Bay Pond 5 1.5 20 50 50 5 Oak Pond 6 0.5 20 50 0 0 Old Wilmington Pond 7 2.5 20 100 20 5

TOTALS 26 300 900 320 60

FISH STOCKING

TABLE 3

ATTACHMENT J-1800000-06

TABLE 4

POND NAME POND NUMBER ACRES

LARGEMOUTH BASS ADULT BREAM SPECIES

(BLUEGILL/RED EARED

SUNFISH/SHELL CRACKER)

CHANNEL CATFISH GRASS CARP

Average > 1 lbs. Average > 5" Average > 1 lbs. 12-14" Orde Pond 3 3.1 0 300 0 0

3.1 0 50 0

3.1 50 0

TOTALS 3.1 50 300 50 0

FISH STOCKING

TABLE 4

YOUTH FISH DAY FISH STOCKING

N E W R I V E R

N E W R I V E R

HWY 172

HWY 210

WI

LM

IN

GT

ON

H

WY

HWY 172

A T L A N T I C

O C

E A N

OLD

WILMINGTON

POND

OAK POND

ORDE POND

MILE

HAMMOCK

POND

CEDAR

POINT POND

HICKORY POND

HENDERSON

POND

EDITION 001 SER IES U0474C

MCB Camp Lejeune

0 580 1,160

Meters 0 4,400 8,800

Feet

Map generated u sing th e Geograph ic Inform ation System Managed by th e Installation Geospatial Inform ation & Services Office

R egional Geospatial Inform ation & Services Division, G-F, Marine Corps Installations East – Marine Corps Base Cam p Lejeu ne

FOR R EFER ENCE ONLY

FOR OFFICIAL USE ONLY (FOUO)

NOT TO BE USED FOR TAR GETING OR NAVIGATION

Disclaim er:

Alth ou g h every effort h as been m ade to ensu re th e acc u racy of inform ation, errors and conditions originating from th e ph ysical sou rces u sed to develop th e database m ay be reflected in th e data su pplied. Th e requ estor m u st b e aware of data conditions and u ltim ately bear responsibility for th e appropriate u se of th e inform ation with respect to possib le errors, original m ap scale, collection m eth odology, cu rrency of data, and oth er specific conditions to certain data.

Th is inform ation does not depict all possib le resou rces. Field verification of all data is requ ired for site-specific projects. Th is inform ation is deem ed reliab le, b u t not g u aranteed.

Fishing Ponds MCB Camp Lejeune -J-18000000-07-1

This MCIEAST-MCB CAMLEJ Map was produced by the IGI&S Office at

MCB Camp Lejeune, Bldg 12 Post Lane LejeuneIGISOMB@usmc.mil

910-451-8915 Published: 08 May 2019

CONTACT INFORMATION

SPHER OID . . . . . . . . . . . . . . . . . . . . GEODETIC R EFER ENCE SYSTEM 1980 PR OJECTION . . . . . . . . . . . . . . . . . . . . . . . . .TR ANSVER SE MER CATOR

HOR IZONTAL DATUM . . . . . . . . . . . . . . . . NOR TH AMER ICAN DATUM 1983

CONTR OLLED BY . . . . . . . . USGS, NATIONAL GEODETIC SUR VEY POINTS

GR ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,000 - METER UTM ZONE 18

GR ATICULE . . . . . . . . . . . . . . . TEN SECOND LATITUDE-LONGITUDE TICS

PROJECTION, DATUM AND

REFERENCE GRID STATEMENT

1:23,750SCALE

Onslow County Roads

CEDAR POINT POND

HENDERSON POND

HICKORY POND

OAK POND

OLD WILMINGTON POND

ORDE POND

MILE HAMMOCK POND

Water

Hunting Area No Hunting

Bow Hunting

Shotgun Hunting

Wilson Pond

Old Landfill Pond

Ward Pond emily.gaydos Line emily.gaydos Polygonal Line emily.gaydos Polygonal Line emily.gaydos Pencil emily.gaydos Pencil emily.gaydos Line

Pond Vegetation Treated Herbicide Used Planned Return Date

For Aquatic Plant and Weed Control

Treatment Date:___________________

Contractor shall:

Make contact with Required Contacts listed below prior to or upon arrival to base property Complete this form on each visit to perform aquatic plant/weed control Submit this form to ECON representative and COR/PAR within 48 hours of visit

ATTACHMENT J-1800000-08

CONTRACTOR'S ACTIVITY REPORT

ATTACHMENT J-1503020-09

APPROVED PESTICIDE LIST FOR CAMP LEJEUNE NC

Per OPNAVINST 6250.4C "All personnel applying pesticides shall be certified"

IPM - APPENDIX E Updated: 03 March 2015

EPA Reg # Trade Name Intended Use REMARKS

***Approve Must be secured inside tamper-resistant bait boxes

100-1055

WeatherBlok XT (formerly 10182-339) (NOTE: Must be secured inside tamper-resistant bait boxes)

Rodenticide

Approve:certified applicators only

100-1091

Reward (NSN#6840-01-005-7523)

AQUATIC weeds

100-1111

Archer

Roaches

100-1134

Monument 75WG

Weeds

100-1139

Barricade 4FL

Insecticide

100-1218

Demon Max

100-834

Barricade 65 WG

Crabgrass,weeds

100-937

Primo MAXX

Growth Regulator

10182-100

Demon WP

10182-105

Demon EC

Insecticide/Gen Household

10182-339

Weather Block (NOTE:Must be secured inside tamper-resistant bait boxes)

10182-361

Demand CS

1021-1641-57056

Conquer

1021-1691-149

TERRO ANT KILLER SPRAY T401 (16 oz) "issued to units thru SELF HELP 451-0072 (WO needed)"

Ants

Approve: SELF HELP or certified applicators only

1021-1815

Onslaught Microencapsulated Insecticide

1021-2574

Onslaught Fastcap

11540-1

ULD BP-300

11540-9

ULD BP-100

11649-7

Avitrol Whole Corn (LABELED "RESTRICTED USE")

Avicide

12455-69

Contrac Bait (NOTE: use only OUTSIDE of bldgs)

12455-79

Contrac All Weather Bait Blocks (NSN#6840-01-501-2858)

12455-82

Contrac Blox (Super Size)

149-8-64405

Terro Ant Bait Gel

1812-307

K-Tea

Algaecide

19713-60

Simazine 4L

Weeds & Vines

19713-623

Drexel Imitator Aquatic Herbicide

Aquatic Weeds

2217-774

Gordans Brushmaster

Poison Ivy/Vines

2217-833

SpeedZone

2217-835

Southern Speedzone

228-480

Polaris AC (G10 Aerial Spray approved 5/18/2010)

Herbicide

228-534

Polaris

228-675

Nufarm Diquat SPC 2 L

Aqautic Weeds

241-322

Amdro Pro Fire Ant Granular Bait

241-341

Pendulum

241-372

Sahara DG Herbicide

Cracks, Concrete

241-392

Phantom (NSN#6840-01-525-7139)

241-426

Habitat (NSN#6840-01-532-5403) (NOTE:only MCAS is approved for use to control alligator weeds)

241-430

Chopper Gen2 (approved for Wildlife)

2724-274

Golden Malrin (NSN#6840-01-183-7244)

Flying insects

2724-351

Gentrol IGR (NSN#6840-01-318-7416)

2724-404-50809

Petcor Flea Spray

IGR

2724-490

Precor 2000 Plus / Premise

279-3062

Dragnet

279-3168

Talstar PL

279-3206

Talstar One (Pre-treat for Termites)(NSN#6840-01-525-6888)

3125-390

Tempo Ultra WP

352-439

Escort XP

Kudzu

352-627

Advion Fire Ant Bait Granular

352-643

TranXit

352-652

Advion Cockroach Gel Bait

Insecticide/Roaches

352-668

Advion Roach Arena

352-746

Advion Ant Gel Bait

352-776

Arilon

42750-29

Weed-Hoe 108

432-1217

TOP CHOICE Fire Ant / Fipronil (NSN#6840-01-585-9950)

Insecticide/Fire Ants

432-1223

ProStar 70 WP

Fungicide

432-1254

Maxforce Gel Bait

432-1256

Maxforce Ant Bait Stations (NSN#6840-01-298-1122)

432-1257

Maxforce FC (Sml Roach)

432-1264

Maxforce FC Ant Killer Bait Gel (NSN#6840-01-500-4579)

432-1331

Premise (Pre Construction Insecticide)

432-1332

Premise 75 / Centerfire 75 WSP

Termites

432-1332-73748

Imaxx Pro

432-1363

Bayer Tempo Ultra SC

432-1375

Maxforce Fly Granular Bait (NSN#6840-01-518-5807)

Flying insects

432-1391

Premise Foam

432-1433

MaxForce FC Fire Ant Bait

432-1455

Maxforce Fly Spot Bait (NSN#6840-01-555-9369)

432-1460

Maxforce FC Magnum Roach Killer Bait Gel

432-1483

Temprid SC

Ants, Roaches

432-1514

Suspend Polyzone

432-716

SCOURGE (LABELED "RESTRICTED USE")

432-763

Suspend SC

432-772

Delta Dust (NSN#6840-01-431-3345)

Bees,Wasps,Hornets

432-992

Drione Dust

Insecticide/Gen Household

499-153

Whitmire Wasp Freeze

499-290

PT 565 Plus XLO (NSN#6840-00-823-7849)

499-294

Avert Dry Flowable Cockroach Bait/ Whitmire AvertPT310 Abamectin Dust (NSN#6840-01-561- 9766)

499-304

Cy-Kick CS Prescription Treatment

499-310

Whitmire PT 566 Pyrethrum

499-404

Ultracide Flea IGR & Adulticide

499-450

BP-100

499-452

BP-300

499-462

Pro-Control Plus

499-465

Pro-Control

499-470

Cy-Kick (NSN#6840-01-561-9717)

499-473

Whitmire PT 221L Residual Insecticide

499-527

PT Alpine Dust

499-535

Cyhalocap CS

Pesticide

499-540

Alpine Flea Insecticide

499-561

Alpine WSG

56-73

JT Eaton Boric Acid

50404-5

Permethrin

50534-202

Daconil Ultrex

Fungicide

524-343

Aqua Master

AQUATIC Herbicide

524-454

Honcho Plus Herbicide

524-475

ROUND-UP PRO / Ranger Pro (NSN#6840-01-108-9578)

Herbicide/Weeds

524-529

ROUND-UP PRO Concentrate

524-535

Quick Pro ROUND-UP (NSN#6840-01-399-0673)

524-549

ROUND-UP Powermax

53871-3

Stimukill Fly Bait

53883-118

Bifenthrin

53883-124

Bifen LP Granules

53883-328

Fuse

Termiticide/Insecticide

55809-3

Wasp & Hornet Killer Plus "Available SERVMART-GSA or issued to units thru SELF HELP 451-0071 (WO needed)"

Approve: SERVMART-GSA / SELF HELP or certified applicators only

58007-1

Ultrathon Insect Repellant

59639-31

Orthene PCO Pellets

6218-47

Mosquito Dunks

62719-260

Crossbow Brush Killer

62719-324

Rodeo / Accord (NSN#6840-01-356-8893)

AQUATIC herbicide

62719-40

GARLON 4 / Element 4

62719-426

Dimension EC

62719-553

Garlon XRT

63120-1

Insect/Arthropod Repellent Fabric Treatment (NSN#6840-01- 334-2666) (Note:PrevMed Use only)

63120-3

Insect/Arthropod Repellent Fabric Treatment (NSN#6840-01- 345-0237) (Note:PrevMed Use only)

64248-10

Maxforce Ant Bait F1

64248-14

Maxforce FC Roach Killer Bait Gel

64248-6

Maxforce Ant Killer/Granular Bait

64405-1

Bora-Care

Insect/Fungicide

64405-2

Niban Fine Granular Bait

Fire Ants

64405-8

Tim-Bor

Wood Destroying Fungi

655-798

ExciteR

655-802

Larva-Lur

66222-22

PRAMITOL 25E (NSN#6840-00-145-0013)

67425-15

EcoPCO WPX

6754-22-5802

Drione

67760-34

Malathion

6959-79

CESSCO 5 E

71995-33

7113)

71995-36

ROUND-UP READY TO USE-PLUS POISON IVY

Poison Ivy/Vines

72155-58

Tempo 2.5 SC Ultra

73342-1

AMDRO Fire Ant Bait

73342-6

AMDRO Fire Ant Bait

73079-2

In Tice granular bait

73079-4

BorActin Insecticide Powder

73079-6

InTice Perimeter Baits

73079-8

InTice Gelanimo Ant Bait

7969-209

Termidor 80 WG (NSN#6840-01-483-3072)

7969-210

Termidor SC T/L (NSN#6840-01-483-3068)

7969-272

Drive XLR8

Grasses

7969-285

PT Phantom Pressurized Insecticide

8033-109-279

Transport Mikron

81927-7

Alligare MSM 60 (Base Stables)

81927-11

Triclopyr 4E

8329-40

Biomist 1.5+7.5 ULV

Mosquitos

83487-1

Uncle Albert's Super Smart Ant Bait

901-82 d-Phenothrin

9444-129

Borid

9444-183

Intruder HPX Aerosol

9444-217

D-Force HPX (NSN#6840-01-561-9745)

9688-187

TAT ANT & ROACH KILLER SPRAY (12 oz)

Ants/Roaches

9688-239-8845

HotShot Ultra LIQUID Roach Baits

9688-242-8845

HotShot Ultra LIQUID Ant Baits

***BELOW LIST DOES NOT REQUIRE CERTIFIED

APPLICATORS (NOT REGULATED OR EXEMPT)***

FIFRA Exempt

Eco Exempt IC

Approve:certified applicators NOT required

Not regulated

Bac A Zap

Bacteria/Odor/Drain Fly

Deer Stopper Concentrate-Messina Wildlife

Deer

Locally approved:certified applicators NOT required

Osmocote Slow Release

Fertilizer not pesticide

Kleer-Out - Geraniol

Locally approved:certified applicators NOT required

***BELOW LIST DOES NOT REQUIRE CERTIFIED

APPLICATORS (NOT REGULATED OR EXEMPT)***

EcoSMART (Flying & Crawling Insects) (available thru

SERVMART-GSA)

Flying & Crawling insects

Locally approved:SERVMART-GSA / certified applicators NOT required

Liquid Fertilizer

Housing area

Eco Exempt D

Eco Exempt G

Mosquito Barrier

Mosquitos

Allure Pheromone Moth Traps

Moth

StorGard Pheromone Traps

Moth

CatchMaster Glueboards

Rodents & Insects

Predascent (available thru SERVMART-GSA)

Snake Repellent

Approve:SERVMART-GSA / certified applicators NOT required

Pyrethiums

Fruit Bug

Not requlated

Cazamoscas Fly Catcher (Base Stables)

Flys

Snake-A-Way

Repellent

Camp Lejeune Pest Management Coordinator:

William Parkin (Environmental Management Department) (910) 451-7018 email william.parkin@usmc.mil

Link to the AUL for the PMP:

For External Site: http://www.lejeune.marines.mil/OfficesStaff/EnvironmentalMgmt/HazardousWasteMaterialManagement.aspx

For Internal Site :https://em.usmc.mil/sites/le/default.aspx

ATTACHMENT J-1800000-10

FIELD PESTICIDE/HERBICIDE MANAGEMENT RECORD FORM

MCIEAST-MCB

CAMLEJO 5090.14

PROJECT/CONTRACT#

Instructions: A separate form will be filled out for EACH formulation at EACH location of building (if treating inside AND outside of a building, you will use two separate forms).

1. Date of Application:

2. Location: (Check One).

3. Building # and/or Name:

4. Test of Pest Control Operation:

_ (i.e. Baiting, Power Spray, Manual application of pesticide, ULV, etc.)

5. Site Description: ----------------------------

---------------- (i.e. Office, Barracks, Housing, Warehouse, Snack Bar, Lawn, Unimproved Grounds, etc.)

6. Pest Type:

_ (i.e. Ants, Fire Ants, Cockroaches, Spiders, Termites, etc.)

7. Contractor/Subcontractor's Company Name:

8. Pesticide Used:

8a. Pesticide Trade Name:

Be. EPA Registration#:

8d. Formulation (i.e. Liquid, Granular, Gel, EC, Aerosol, etc.)

9a. Units: (i.e. SF, LF, AC, CF, EA (for baiting, aerosol cans), etc.)

1Oa. Units: (i.e. FLoz, DRoz, LB, Gal, Qt, Pint, Pkt, Bait Block, Bait Stations, Briquet, ML, ATTACHMENT J-1800000-10

FIELD PESTICIDE/HERBICIDE MANAGEMENT RECORD FORM

LT, etc.)

11. Quantity of Dilutant applied: (if applicable)

11a. Type of Dilutant: (i.e. Water, Oil, etc.)

11b. Units: (i.e. FLoz, Gal, ML, LT, etc.)

12. Comments: (Survey results, wind conditions, sanitation deficiencies, etc.)

13. Print Name of Applicator: _ 13a. Signature of Applicator:

14. Certification# of Applicator: ------------------------

---------------- MCIEAST-MCB CAMLEJ/G-

F/EMD/5090.14/32 (7/14)

ATTACHMENT J-1800000-11

PERFORMANCE ASSESSMENT PLAN

PAP

PERFORMANCE

ASSESSMENT

PLAN

N40085-22-R-2559

Fishing Pond Management and Forestry Services

Marine Corps Base Camp Lejeune, NC

PREPARED BY:

Facilities Support Contracts (FSC)

7 March 2022

Version 2.1 Updated 21MAY14

Performance Assessment Plan Contents

1. Introduction

1.1 Purpose

1.2 Partnering

2. Roles and Responsibilities

3. Training

4. Safety

5. Security

6. Submittals

6.1 Quality Management Plan Submittal

6.2 Accident Prevention Plan Submittal

7. Meetings

8. Methods of Assessment (MOA)

9. Quality Management System (QMS)

10. Performance Assessment Process

10.1 Post-Award Planning

10.2 Scheduling Assessments

10.3 Non-recurring Task Orders

10.4 Assessment Procedures

10.4.1 AL1 Assessments

10.4.2 AL2/3 Assessments

10.4.3 Safety Assessment

10.4.4 Management and Administration Assessment

10.4.5 Contract Discrepancy Reports

11. Assessment Summary and Evaluation

11.1 Monthly Performance Assessment Summary (MPAS)

11.2 Invoice Validation and Withholdings

11.3 COR Activity File

11.4 Performance Assessment Board (PAB)

12. Summary

List of Attachments

Attachment A: Functional Assessment Plan (FAP)

Attachment B: Performance Assessment Worksheet

Attachment C: QMS Pre-performance Review Checklist

Attachment D: Customer Comment Record

Attachment E: QMS In-process Review Checklist

Attachment F: Contract Discrepancy Report (CDR)

Attachment G: FSC Safety Assessment Checklist

Attachment H: Annex 2 – Management and Administration Evaluation Checklist

Attachment I: MPAS Coversheet

Attachment J: PAB Rating Summary

Performance Assessment Plan

1. Introduction

1.1 Purpose

The Performance Assessment Plan (PAP) establishes Performance Assessment (PA) provisions for Contract N40085-22-R-2559, Fish Pond Management and Forestry Services.

The PAP describes the methodology for assessing the Contractor’s performance that will be used to provide Contractor feedback, update Contractor Performance Assessment Rating System (CPARS).

The PAP includes the Functional Assessment Plan (FAP), Attachment A, and standard Performance Assessment Worksheets (PAW), Attachment B, to document and report Government observations of Contractor performance. The Government’s role is to assess Contractor’s work against measurable performance standards, and per the principles of Performance Based Services Acquisition (PBSA), the Contractor’s role is to ensure its quality through successful implementation of its Quality Management System (QMS). Per FAR Subpart 46.4, Government PA “shall be performed at such times and places as may be necessary to determine that the supplies or services conform to contract requirements” in order to ensure payments are made only for services that meet performance standards specified in the contract.

1.2 Partnering

Effective partnering and establishing a positive relationship between the Government and the Contractor is essential in fulfilling a performance-based requirement. The Government’s relationship with the Contractor should be one that promotes a strong and positive business alliance to achieve mutually beneficial goals, such as timely delivery and acceptance of high-quality services through the use of efficient business practices. Business relationships should seek to create a cooperative environment to ensure effective communication between the parties. Teamwork, cooperation, and good-faith performance are important for meeting mission objectives and resolving conflicts and problems. Each party should clearly understand the goals, objectives, and needs of the other. It is essential that the Government and the Contractor work together as a team to communicate expectations, agree on common goals, develop a common understanding of measurable standards, and identify and address problems early in the contract to achieve desirable outcomes.

2. Roles and Responsibilities

The Government’s key roles and responsibilities for performance assessment are as follows:

FSC Management and Facility Services (FMFS) Branch Head. The FMFS Branch Head provides direct supervision of SPARs, PARs, Spec Writers, etc assigned to the FMFS Branch. The FMFS branch head is responsible for ensuring adequate funding and staffing to support the specification development, contract management, and performance assessment function of the branch as well as all personnel management responsibilities. The COR and PAR are assigned for this contract.

Facilities Support Contract Manager (FSCM). The FSCM is the overall technical lead for the management of Facility Support Contract requirements from cradle to grave.

Contracting Officer (KO). The ACO and/or PCO assigned to the contract. The KO has final responsibility for Contractor PA per FAR Part 42—Contract Administration and Audit Services, non-conformance modifications, and unilateral determination of incentives.

Contracting Officer’s Representative (COR). The COR is responsible for monitoring the Contractor’s technical compliance and progress based on the contract requirements specified in the PWS and in accordance with the PAP. The COR performs a variety of contract administration duties that includes oversight of PA, documenting and rating Contractor performance, reviewing invoices, and acceptance of work.

Senior PAR (SPAR). The SPAR is responsible for coordinating efforts of multiple PARs assigned to this contract. The SPAR reviews PA schedules and PA documentation for sufficiency and consistency of oversight.

Performance Assessment Representative (PAR). The PAR is assigned as a Technical Point of Contact (TPOC) / Subject Matter Expert (SME) to the COR to perform duties as the on-site representative who assesses Contractor performance. The PAR periodically observes Contractor performance, reviews delivered services, reviews quality management corrective actions, periodically assesses and documents Contractor performance on Performance Assessment Worksheets (PAWs) and the Monthly Performance Assessment Summary (MPAS), and communicates findings as necessary with the Contractor, Senior PAR (SPAR), and Contracting Officer Representative (COR).

Note: Throughout NAVFAC policy, processes, and training, the term Performance Assessment Representative (PAR) refers to anyone responsible for conducting assessments of a NAVFAC administered Facility Support Contract. The term PAR will be used in reference to any individual assigned as a TPOC/SME to provide support to the COR, including as a collateral duty of other PWD or customer personnel, regardless of billet. All personnel assigned these duties must follow the guidance and direction provided to PARs.

Performance Assessment Board (PAB). The PAB is comprised of key technical and administrative personnel appointed in writing by the KO. The PAB will convene on a regular basis to review Contractor performance documentation for the prior evaluation period, and prepare and forward a summary report of findings and recommendations to the KO. The PAB makes recommendations for CPARS and provides input for the determination of contract incentives, if applicable. Details of PAB membership and the process for convening the PAB are provided in paragraph 11.4 below.

3. Training

To effectively implement the PA Program, individuals who monitor the Contractor’s performance should be experienced in the annex/sub-annex areas for which they are assigned and adequately trained. Mandatory training standards for all personnel performing PA of NAVFAC contracts are specified in BMS B-14.3, Performance Assessment. Additionally, safety training requirements are detailed in BMS B-14.18, FSC Safety and training for those assigned as CORs is promulgated by NFAS 1.602 and detailed in NAVFAC Instruction 4200.1.

CORs assigned to provide oversight of this contract must meet the applicable training requirements and must be appointed in writing by the KO per BMS S-18.3.6. PARs providing support as TPOC/SME for the COR must meet the applicable training requirements and must be assigned in writing by per BMS S-18.3.6 and B-14.3.

4. Safety

Proper oversight of Contractor safety is an integral part of effective performance assessment. The PAR must ensure that the Contractor is in compliance with safety requirements specified in Spec Item 2.9 of the contract. The PAR should be present during any local Safety briefings. If the PAR observes a violation of any safety requirements by the Contractor, the PAR should:

Report the safety hazard resulting from unsafe acts or conditions, defective tools, materials, or equipment used by the Contractor to the COR.

When imminent danger is apparent (where, if the hazard is not immediately corrected, there is a high probability that a serious accident will occur, life will be in danger or there will be extensive property damage), immediately inform the Contractor and request immediate action is taken to correct the hazard. If the Contractor does not voluntarily take corrective action, require the Contractor to stop work and immediately notify the COR.

Further detail of safety assessment procedures is provided in paragraph 10.4.3 below.

5. Security

The PAR should become familiar with all security requirements specified in Spec Item 2.8.7 of the contract and report any observed violations to the KO.

6. Submittals

The PAR should review reports and other submittals identified in Section F to ensure they comply with applicable requirements and specifications.

6.1 Quality Management Plan Submittal

The Quality Management System Pre-Performance Review Checklist, Attachment C, should be used for the review of the Contractor’s QM Plan submittal and as a guideline for discussion of the Contractor’s QMS during the post-award kickoff/pre-performance conference. The PAR, SPAR, Contractor Quality Manager and Project Manager, and any applicable subcontractor quality representatives should sign off on the QMS review checklist.

6.2 Accident Prevention Plan Submittal

Per BMS B-14.18, FSC Safety, the FMFS Pre-Performance Safety Checklist should be used for the review of the Contractor’s Accident Prevention Plan submittal (including Activity Hazard Analyses (AHAs) and Occupational Risk and Compliance Plans and Programs) and as a guideline for discussion of the Contractor’s Safety Program during the post-award kickoff/pre-performance conference. The PAR should coordinate with the local command Safety Representative for assistance in review of Contractor’s APP. The PAR, SPAR, Contractor Site Safety and Health

Officer (SSHO) and Project Manager, and any applicable subcontractor safety representatives should sign off on the Safety review checklist. The Contractor must submit and have an approved APP before any work may begin on site. Additionally, new or revised AHAs must be submitted and reviewed at the beginning of each work phase, when new hazards are identified, or when a new work crew is brought on site.

7. Meetings

The PAR should attend and be prepared for required meetings, including partnering sessions. The PAR should be familiar with the Spec Items in Annex 2 titled “Required Conferences and Meetings” and “Partnering.” The FSC Partnering process is addressed in BMS B-14.16.

8. Methods of Assessment (MOA)

The PAR will periodically assess services for conformance to contract performance objectives and standards using the following MOAs:

Periodic Sampling (PS) – requires a pre-determined plan for assessing a portion of the work, using sample size and frequency at the applicable assessment level.

Validated Customer Comments (VCC) – consists of customers observing the performance of services they have received and using a pre-determined procedure to provide feedback and/or report observations to the PAR for validation.

Unscheduled Visits (UV) – impromptu assessments of performance standards and objectives whenever practical.

Customer’s Evaluation (CE) – consists of collected survey data of Contractor performance from the customer’s perspective through the use of a feedback form.

The MOAs used for assessment of each performance objective and standard are identified within the FAP included in Attachment A.

9. Quality Management System (QMS)

When the Government’s assessment of the Contractor’s performance reveals that the quality management efforts are not effective in ensuring performance objectives and standards are achieved, further action is required. The PAR will conduct a review of the Contractor’s QMS processes and quality inspection and surveillance records for the work item(s) where deficiencies are noted to validate the accuracy and effectiveness of the Contractor’s QMS.

For QMS to be considered acceptable, the Contractor must demonstrate to the Government through quality management and QC corrective and preventive actions that the risk of failure to meet performance standards has been satisfactorily mitigated.

Further detail of the QMS review process is provided within the assessment procedures in paragraph

10.4 below.

10. Performance Assessment Process

10.1 Post-Award Planning

Performance Assessment personnel should review and understand the final contract requirements, including any amendments made during the solicitation period, paying particular attention to performance objectives and standards and any changes in the scope of work. Performance Assessment personnel should also review the Contractor’s technical proposal received in response to the solicitation and initial submittals, such as the QMS program (including Quality Management Plan), Accident Prevention Plan (including Activity Hazard Analyses (AHAs) and Occupational Risk and Compliance Plans and Programs), list of key personnel and employee listing.

Performance Assessment personnel should also meet with customer representatives to review details of the contract and discuss the process for reporting and handling of customer comments and review the contract requirements for partnering and the process described in BMS B-14.16, FSC Partnering, to be prepared for these meetings.

10.2 Scheduling Assessments

Performance Assessment personnel should develop a planned assessment schedule based upon factors such as selected MOAs, Contractor’s recurring performance schedule, population of work, and local priorities and conditions. Certain work requirements may necessitate increased assessment based on performance risk considerations, e.g., services that are mission critical or have life safety impacts. Increased assessment may be conducted by adding AL2 or AL3 assessments or by targeting specific samples during routine AL1 assessment. Risk is measured based on two things:

the likelihood (or probability) and event will occur and the consequence (or impact) if the event does occur.

The FAP, Attachment A, along with the starting point for assessments based on risk determination should be compared against the Contractor’s work schedules as applicable to develop the initial assessment schedule. This schedule may be adjusted when required based on Contractor performance as detailed within the assessment procedures in paragraph 10.4 below.

10.3 Non-recurring Task Orders

Non-recurring Task Orders (TO) require 100% assessment. This means that all TOs must be verified as satisfactorily complete prior to payment. For EMALL Task Orders, verification is performed by the customer through the validation of the credit card payment and acceptance in EMALL. EMALL orders that involve high-risk evolutions will be indicated as “HIGH RISK” in the EMALL short description. The customer must notify the COR by email or phone immediately upon ordering a high-risk Non-recurring TO. The COR will schedule appropriate safety oversight for these evolutions. For all other Non-recurring TOs, validation is the responsibility of PA personnel.

Scheduling of assessments must be planned based on the nature of the work (i.e. simple, short duration tasks performed at a single location vs. complex work performed over a longer period at multiple locations) and added to the assessment schedule after TO award.

10.4 Assessment Procedures

Every assessment must be documented on a Performance Assessment Worksheet (PAW) using the form provided in Attachment B. The assessment procedures based on the scheduled level of assessment performed are detailed below.

10.4.1 AL1 Assessments

The flowchart in Figure 1 below and corresponding descriptions shown below detail the performance assessment process used by the PAR to observe, assess, and document Contractor’s performance for 2-digit Spec Items (AL1).

Step 8:

Performance Assessment

Rating is Unsatisfactory

Step 5:

Defect(s) warrant evaluation of QMS?

Yes

No Yes

Yes

No

NoStep 4:

Rework if Necessary

Step 6:

Evaluate

QMS

Step 10:

Recommend withholding if necessary

Step 3:

Document and Notify Contractor

Step 2:

Defect(s) Found?

Yes No

Step 13:

Performance

Assessment Rating is Satisfactory or higher

Step 7:

Is QMS acceptable

Step 1:

Assess

Performance

@ AL1

Step 9:

Add a lower

Assessment Level for Spec Item and/or

Location deficiencies

Step 16:

Continue “Normal”

Sampling

Step 17:

Consider “Reduced”

Sampling

Step 15:

Positive Trend?

Step 12:

Document Assessment

Step 11:

Performance

Assessment Rating is Marginal or

Unsatisfactory

Step 14:

Performance

Assessment Rating is Satisfactory

Figure 1. Performance Assessment Process for Assessment Level 1 (AL1)

Step 1: Assess Performance at AL1 – This is the typical starting point of assessment. Assess the Contractor’s performance using the MOA, frequencies, and sample sizes indicated at AL1 of the FAP. The starting point may include additional PA at lower assessment levels for mission critical, safety, or environmental related services as determined based on the risk assessment performed during post-award planning. A Performance Assessment Worksheet (PAW) must be used for each assessment indicating this is an AL1 assessment. A PAW is the form used to document and report Government observations and rate Contractor performance.

Step 2: Defect(s) Found – The PAR should evaluate the Contractor’s performance of work looking for both failures to comply with performance objectives and standards as well as instances of value-added services or work that exceeds performance standards. Any observation of work that fails to meet any of the specified performance standards will be documented as a defect. Instances of non-conforming work discovered during unscheduled visits (UV) should also be documented as defects.

Where customer comments are received (VCC), all alleged defects must be evaluated within a reasonable time to validate that the performance standards were not met. Documentation will be completed using the Customer Comment Record, Attachment D. Documentation of UVs will be completed on a PAW. DECISION: If a defect is found, continue. If not, jump to Step 12.

Step 3: Document and Notify Contractor – Document any observed negative performance that fails to meet contract performance standards with supporting narrative on the Performance Assessment Worksheet (PAW). If defects are found, the PAR will forward a copy of the PAW to the Contractor. The Contractor shall sign and return the PAW within the specified timeframe to acknowledge receipt of the document. The Contractor’s signature does not constitute agreement with the Government’s assessment, it merely acknowledges that the Contractor has been notified of a Government observed defect. Should the Contractor disagree with the Government’s observations, discussions should be conducted to reach a common understanding of performance objectives and standards.

Step 4: Rework if Necessary – In the case of unsatisfactory or non-performed work, the Government may, at its option, allow the Contractor an opportunity to correct by reperformance at no additional cost to the Government. Rework shall be completed within the timeframe specified in Section E, Consequences of Contractor’s Failure to Perform Required Services clause of the contract.

Step 5: Defect(s) Warrant Evaluation of QMS? – Defects warrant evaluation of QMS if: 1) they are “Significant”, 2) a “Trend” has been established, or 3) the work is not considered “Substantially Complete”. Significant defects include the Contractor’s failure to meet performance objectives and standards that result in damage to the Government, or incomplete major or critical work items.

Significant defects are subjective and should be discussed in initial partnering sessions with the Contractor. Trends are defects that may be considered minor but are recurring and have not been corrected through the Contractors QMS. Trends are typically defects found in the same or similar work requirements repeated consistently over several periods of the assessment frequency.

Substantially complete means that the performance standard is fully met except for minor or trivial non-conformances per FAR 46.407. A service will be judged to be fully conforming to the contract performance standards if the nonconformance is minor or trivial and there is no omission of essential work, and approximately 95% of the total work (population) assessed meets the performance standard. Substantial completion can be measured based on the total work requirement being assessed or based on any one element of work performance. DECISION: If QMS evaluation is warranted, continue. If not, jump to Step 14.

Step 6: Evaluate QMS – The PAR should evaluate the Contractor’s QMS to verify proper controls are in place to ensure the delivery of quality services. The PAR should follow the QMS In-Process Review Checklist, Attachment E, and document findings on this form. This review should begin with a focus on the Spec Items and/or location where defects have been found as opposed to a complete audit of the Contractor’s QMS (use Parts A & B of the checklist). The evaluation should identify corrective actions the Contractor is taking for specific discrepancies and identify any QMS changes the Contractor is implementing to preclude systemic problems, avoid repeat discrepancies, and regain Quality Control (QC). If the initial evaluation identifies deficiencies in the Contractor’s QMS with insufficient planned corrective actions or QMS changes, or, if corrective actions and QMS changes planned during previous QMS reviews have been ineffective, then broaden the evaluation to a more comprehensive review of the Contractor’s QMS program (use Parts C through F of the checklist).

Step 7: Is QMS Acceptable? – The Contractor must demonstrate to the Government that they have taken corrective actions and identified QMS changes to preclude systemic problems, avoid repeat discrepancies, and regain QC. QMS is considered “Acceptable” if the Contractor’s actions will satisfactorily reduce the risk of continued failure to meet performance standards. DECISION: If QMS is unacceptable, continue. If QMS is acceptable, jump to Step 10.

Step 8: Performance Assessment Rating is Unsatisfactory – If the Contractor’s QMS is unacceptable, then the PAR should document all findings, including a summary of the findings associated with the Contractor’s QMS, on the PAW. The PAR should rate the Contractor Unsatisfactory in accordance with the evaluation ratings definitions included in the PAB Rating Summary. The PAR should also document recommendations for withholding of payment on the PAW for non-conforming services when defects cannot be corrected by reperformance.

Step 9: Add a lower Assessment Level for Spec Item and/or Location deficiencies – When the Contractor’s performance is Unsatisfactory at AL1 and QMS is Unacceptable, additional PA at Assessment Level 2 or 3 (AL2 or AL3) should be conducted for the Spec Item and/or location deficiencies as shown in Figure 3. [End of this assessment]

Step 10: Recommend withholding if necessary – Even if the QMS is acceptable and the Contractor has implemented or planned appropriate corrective actions, withholdings may still be warranted. The PAR should document recommendations for withholding of payment on the PAW for non-conforming services when defects cannot be corrected by reperformance.

Step 11: Performance Assessment Rating is Marginal or Unsatisfactory – The PAR shall document all findings, including a summary of the findings associated with the Contractor’s QMS evaluation, on the PAW. The PAR should rate the Contractor Marginal or Unsatisfactory in accordance with the evaluation ratings definitions included in the PAB Rating Summary. The PAR should continue sampling the size identified as “Normal” in the FAP at AL1. [End of this assessment]

Step 12: Document Assessment – Document results of assessment particularly noting how it was validated that performance complied with contract requirements and detailing any instances of value-added services or work that exceeds contract performance standards, with supporting narrative on the PAW.

Step 13: Performance Assessment Rating is Satisfactory or Higher – If the Contractor has performed all work in accordance with the performance objectives and standards, then a performance rating of Satisfactory or higher should be assigned. The PAR should rate the Contractor Satisfactory, Very Good, or Exceptional in accordance with the evaluation ratings definitions included in the PAB Rating Summary. Jump to Step 15.

Step 14: Performance Assessment Rating is Satisfactory – The PAR shall document all findings, including details of the failures to comply with performance objectives and standards on the PAW.

Per the evaluation ratings definitions included in the PAB Rating Summary, Satisfactory is defined as "contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory." Therefore, the PAR should rate the Contractor Satisfactory and continue sampling the size identified as “Normal” in the FAP at AL1. [End of this assessment]

Step 15: Positive Trend Established? – If the Contractor has established a trend of Satisfactory, Very Good or Exceptional performance, repeated consistently over several periods of the assessment frequency, the PAR should consider sampling at the reduced level (Jump to Step 17). If a trend has not yet been established the PAR should continue normal sampling.

Step 16: Continue “Normal” Sampling – The PAR should continue sampling the size identified as “Normal” in the FAP at AL1. [End of this assessment]

Step 17: Consider “Reduced” Sampling – The PAR should adjust sampling to the size identified as “Reduced” in the FAP at AL1. [End of this assessment]

10.4.2 AL2/3 Assessments

The flowchart in Figure 2 below and corresponding descriptions shown below detail the performance assessment process used by the PAR to observe, assess, and document Contractor’s performance for 3-digit and 4-digit Spec Items (AL2/3).

Yes

No Yes

Step 4:

Rework if

Necessary

Step 3:

Document and Notify Contractor

Step 10:

Recommend withholding if necessary

NoStep2:

Defect(s) Found?

Step 7:

Is QMS acceptable

Yes

No

Step 6:

Re-evaluate

QMS

Step 8:

Recommend appropriate administrative action

Step 1:

Assess

Performance @ AL2 or AL3

Step 9:

Continue Current

Assessment Level or go to lower

Assessment Level if applicable

Step 11:

Performance

Assessment Rating is Unacceptable

Step 13:

Performance

Assessment Rating is Acceptable

Step 12:

Document

Assessment

Step 5:

Defect(s) warrant evaluation of QMS?

Yes No Step 16:

Continue Current Assessment Level

Step 17:

Return to Higher

Assessment Level

Step 15:

Positive Trend?

Step 14:

Performance

Assessment Rating is Unacceptable

Figure 2. Performance Assessment Process for Assessment Level 2 or 3 (AL2 or AL3)

Step 1: Assess Performance at AL2 or AL3 – Start additional assessment(s) at a lower level if the rating on PAW 1 was Unsatisfactory and QMS was unacceptable. Certain work requirements may necessitate normal assessment at AL2 or AL3 based on performance risk considerations, e.g., services that are mission critical or have life safety impacts. Assess the Contractor’s performance using the MOA, frequencies, and sample sizes indicated at the appropriate assessment level, e.g., AL2 or AL3 of the FAP.

Step 2: Defect(s) Found – If the Contractor has performed all work in accordance with the performance objectives and standards, then a performance rating of Acceptable should be assigned.

The PAR will document any instances of value-added services or work that exceeds performance standards with supporting narrative on the Performance Assessment Worksheet (PAW). When the assessed work fails to comply with performance objectives and standards, the PAR will document the defect on the PAW and notify the Contractor. Instances of non-conforming work discovered during unscheduled visits (UV) should also be documented as defects. Where customer comments (VCC) are received, all alleged defects must be evaluated within a reasonable time to validate that the performance standards were not met. Documentation will be completed using the Customer Comment Record, Attachment D. Documentation of UV will be completed on a PAW. DECISION:

If defect is found, continue. If not, jump to Step 12.

Step 3: Document and Notify Contractor – Document instances of value-added performance that exceeds contract performance standards, and negative performance that fails to meet contract performance standards, with supporting narrative on the PAW. If defects are found the PAR will forward a copy of the PAW to the Contractor. The Contractor shall sign and return the PAW within the specified timeframe to acknowledge receipt of the document. The Contractor’s signature does not constitute agreement with the Government’s assessment, it merely acknowledges that the Contractor has been notified of a Government observed defect. Should the Contractor disagree with the Government’s observations, discussions should be conducted to reach a common understanding of performance objectives and standards.

Step 4: Rework if Necessary – In the case of unsatisfactory or non-performed work, the Government may, at its option, allow the Contractor an opportunity to correct by re-performance at no additional cost to the Government. Rework shall be completed within the timeframe specified in Section E, Consequences of Contractor’s Failure to Perform Required Services clause of the contract.

Step 5: Defect(s) Warrant Evaluation of QMS? – Defects warrant evaluation of QMS if 1) they are “Significant”, 2) a “Trend” has been established, or 3) the work is not considered “Substantially Complete”. Significant defects include the Contractor’s failure to meet performance objectives and standards that result in damage to the Government, or incomplete major or critical work items.

Significant defects are subjective and should be discussed in initial…

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