N3220524R4087 Draft Performance Work Statement (PWS).pdf

PERFORMANCE WORK STATEMENT (PWS)

1. GENERAL

The Government requires a broad range of parts and services of original equipment manufacturers (OEM), original equipment manufacturers authorized, and MSC authorized non-OEM equivalent distributors/parts providers/service technicians to maintain diesel engines contained within multiple Military Sealift Command (MSC) classes of ships.

The Government reserves the right to undertake fulfillment of requirements by Government forces, other Contractors, and/or other contract vehicles for the same type or similar work as contracted for herein, as the Government deems necessary or desirable, and to do so shall not breach or otherwise violate this contract.

Per the “Competition in Contracting Act (CICA), 41 U.S. Code, Section 453,” requirement to consistently increase competition, MSC reserves the right to have one or more “on ramp” solicitations during the five-year ordering period, to seek and add MSC screened, capable contractors to this IDIQ. MSC may additionally solicit and approve non-OEM equivalent contractors, to qualify and provide to MSC parts and services for maintaining and supporting the above diesel engines and equipment.

Individual delivery or task orders issued under this contract may consist of procuring materials/parts, services, or a combination of both material/parts and engineering services.

1.1. Glossary of Terms used in the Performance Work Statement

ABS: American Bureau of Shipping CFM: Contractor Furnished Material CONUS: Continental United States COR: Contract Officer Representative CS: Contract Specialist CSI: Class Standard Item CCSI: Cross Class Standard Item CDRL: Contract Data Requirements List DO: Delivery Order DoD: Department of Defense GFM: Government Furnished Material GSA: General Services Administration JTR: Joint Travel Regulations KO: Contracting Officer MCCS: Machinery Centralized Control System MSC: Military Sealift Command OEM: Original Equipment Manufacturer OCONUS: Outside Continental United States O&A: Over and Above PPE: Principal Port Engineer PWS: Performance Work Statement QA: Quality Assurance RFQ: Request for Quotation

SAMM: Shipboard Automated Maintenance Management T-ALT: Transportation Alteration TO: Task Order

1.2. OEM Authorized or MSC Qualified Technical Representatives and OEM Parts Supplier-

1.2.1. In order to be a considered a qualified provider, Contractors shall be either the OEM authorized or MSC Qualified Non-OEM Technical Field Service Provider(s), or OEM parts supplier.

Contractors may request qualification as a MSC qualified non-OEM service or parts provider. https://www.msc.usff.navy.mil/Business-Opportunities/Contracts/Qualification-for-Items-Critical-to-Shipboard-Safety-on-MSC-Vessels

2. SCOPE OF WORK

2.1. The scope of work for this contract includes, but is not limited to, technical representative services, engineering services, parts procurement, and component storage and management for all MSC vessels and any other Government owned or Government chartered ship designated by

MSC.

2.2. Any O&A work to correct discrepancies discovered while performing an overhaul, maintenance, modification, repair, or assessment effort when that work:

Was not identifiable at the time of task order award;

Was discovered during the course of task order performance;

Is within the general scope of the task order;

Is not within the specific scope of an existing CLIN on that task order; and Is required in order to satisfactorily complete task order performance.

2.3. Under this contract, all task orders performed shall be led by a foreman, technical supervisor, or superintendent who is authorized, certified, and qualified in accordance with paragraph 2.3.1.

Proof of certification shall be required, and a hard copy shall be provided to the government for all current and new personnel. Proof of certification for potential project leads shall be provided with each individual task order proposal.

2.3.1. KEY PERSONNEL REQUIREMENTS:

The Contractor shall provide qualified personnel to perform all contract work and services within specified time frames. Contractor personnel performing under this contract shall be able to visit overseas locations unless local service technicians are available and approved by the COR to perform the required effort. Contractor personnel shall be capable of obtaining clearance to access the ships. Any changes to personnel during maintenance and repair periods shall be vetted to the COR for approval. Within five (5) days of contract award, the Contractor shall provide resumes demonstrating the integration of key personnel within the OEM’s management structure and detailing their experience within their respective company. While resumes will not be evaluated prior to contract award, the Government reserves the right to request copies throughout the contract duration.

Qualification requirements are as follows:

2.3.2. Contracts/Program Manager/Liaison shall be the single point of contact for this contract.

This individual shall be able to make decisions that influence maintenance and repair of engines listed in Section 2.17. The Contracts/Program Manager/Liaison person must be available for emergent calls and deconflict problems as it relates to this PWS and associated TO/DO. Contracts/Program Manager/Liaison person shall have a minimum of 10+years’ experience within the Marine Industry.

2.3.3. Factory Certified Technicians (Project Lead, Shipboard) shall be fully qualified and certified in accordance with contractor standards. The government shall reserve the right to audit and approve contractor qualification and certification standards at any time for use on this contract. Technicians shall be thoroughly knowledgeable with the engine(s) listed in Section 2.17 of this contract, and shall be able to provide proof of certification upon request as per Section 2.3.1. Factory certified technicians designated as lead shall have a resume provided and shall be approved by the government prior to being assigned to all task under this contract. Lead technicians shall have a minimum of seven years’ experience with the specific engine line of notated in the individual task order.

2.3.4. Factory Certified Mechanics (Shop) shall be fully qualified and certified in accordance with contractor standards. The government shall reserve the right to audit and approve OEM qualification and certification standards at any time for use on this contract. Shop technicians shall be thoroughly knowledgeable with the engine(s) listed in Section 2.17 of this contract, and shall be able to provide proof of certification upon request. Factory certified technicians designated as lead shall have a resume be provided and shall be approved by the government prior to being assigned to any task under this contract.

2.3.5. Project Manager (PM) shall have 5 years’ experience working in the shipyard environment and have extensive knowledge of the engines listed in Section 2.17. The PM shall be readily available to the government to discuss solutions or disputes regarding performance or issues on the deck plate. A resume shall be provided, and key personnel shall be approved by the government prior to being assigned to task orders issued under this contract.

2.3.5.1. Project Managers must be able to correspond within any time zone differences within a couple hours. At times, Project Managers must be on the deck plate/shipyard to support and remote positions will not sufficiently meet the requirements.

2.3.6. The Contractor shall provide a roadmap of the certification/training process for government review and approval as it pertains to 2.3.3 and 2.3.4. This includes hours, timeline, and continuous education requirements.

2.3.7. All personnel shall be able to read, write, speak, and understand English fluently.

2.4. Services may include, but are not limited to, overhauls, appraisals, storage, warehousing, groom, inspections, life cycle management, engineering, refurbishment, repairs, reports, tests, upgrades, training, riding the ship for long periods, pier side availabilities, and calibration.

2.5. Contractors are expected to utilize ship’s force when available for troubleshooting and training them on the engines. This is not meant to supplement the Contractor’s workforce but more of supporting the ship through education on proper engine maintenance and operation.

2.6. The Contractor shall provide a detailed proposal of the road to certification for a Certified Technician (shipboard) and Certified Mechanics (shop). The road to certification shall be detailed to where the government can deem Contractor personnel has met certification requirements and can work on MSC Engines.

2.7. All parts ordered under this contract shall be OEM made, authorized, certified, and/or qualified parts. If required for work to be performed at the shore-based facility, that facility shall be an OEM authorized or qualified repair shop facility.

2.8. When and if requested, the Contractor shall provide a detailed proposal outlining their QA process flow for shipboard and repair shop facility work.

2.8.1. Shipboard work means what processes are followed to ensure maintenance procedures are adhered to in order to ensure the highest standard is followed to bring the engine back to original configuration.

2.8.2. Repair shop facility work means what processes/standards/checkpoints are followed to ensure overhauled parts are returned to serviceable, like new condition.

2.9. For all overhauls, Contractor shall utilize a unit exchange program to the maximum extent practicable.

2.10. For all overhauls, Contractor shall provide packaging and transportation for all parts and components, unless specifically stated otherwise at the TO/DO level.

2.11. All parts returned to storage shall be packaged for long-term storage with the expected storage duration to be greater than one (1) year. Packaging procedures shall take into account possibility of a non-climate-controlled space, and possible exposure to environmental elements.

All parts returned to the vessel for use or storage shall be packaged for transport taking into account possibility of exposure to environmental elements. Any damage to parts or components due to improper packaging shall be at the fault of the Contractor and remedied at the Contractor’s expense.

2.12. The Contractor shall be an integral part of the Overhaul Management Team (OMT) during overhaul periods. The Contractor shall work with the OMT and shipyard Project Management to integrate all engine repair work into the shipyard schedule. The intent is to communicate any problems and resolve conflicts with other ship repair work. The Contractor shall work with the shipyard to de-conflict any schedule for an on-time completion of engine overhaul. This includes providing an engine overhaul POAM and any updates to the OMT and shipyard Project Manager. The Contractor shall be in attendance for all OMT and shipyard Project Manager morning meetings.

2.13. All work shall be performed in accordance with, but not limited to, MSC qualified and authorized practices and procedures, United States Coast Guard (USCG) regulations, American Bureau of Shipping (ABS) regulations, and MSC Technical Publications.

2.14. Contractors shall provide revised and current technical publications for the engines listed in paragraph 2.17. All revised and current technical publications shall be distributed to the MSC

Technical Library at MSC_N7_TechLibrary@us.navy.mil, and to the COR(s) in accordance with

CDRL A005.

2.15. OEMs shall provide requested Parts Lists Data that will identify all parts necessary to provide for 100% bill of material for all maintenance intervals. OEMs shall coordinate on an annual basis to ensure full consistency between both OEM’s bills of material for all maintenance intervals and provide updated parts lists to the government on an annual basis. All vendor part numbers in parts list must contain identical part numbers to maintain consistency in pricing reasonableness and ensure accurate parts quoting. The following requirements apply to the parts list:

2.15.1. Original Equipment Manufacturer (OEM) part number, OEM Commercial and Government Entity (CAGE) code, if available, or OEM description, address, and telephone number

2.15.2. All parts shall be keyed (using index numbers) to exploded view drawings.

2.15.3. Parts in the listing shall be grouped by assemblies, subassemblies, and modules. Parts shall be identified in the assembly in which they are components.

2.16. Pre-priced Maintenance:

2.16.1. The contractor shall pre-price parts and/or services for utilizing the technical manuals for each engine listed in 2.17.1 through 2.17.2230. Parts and Services include maintenance intervals as outlined by the technical manuals (i.e. Turbos, 6K, 12K, 18K, 24K, 36K, 48K, 60K, 72K, etc.). Each pre-priced service interval must contain a bill of material.

2.17. Systems for which services and parts will be provided include, but are not limited to:

2.17.1. ALCO 251F

2.17.2. Colt-Pielstick PC4.2

2.17.3. Fairbanks Morse 38D 8-1/8

2.17.4. MAN 51/60

2.17.5. MAN 6L 48/60

2.17.6. MAN 6L 48/60CR

2.17.7. MAN 8L 48/60

2.17.8. MAN 9L 48/60

2.17.9. MAN 12V 48/60CR

2.17.10. MAN 12V 25/30

2.17.11. MAN 18V 20/27

2.17.12. MAN 12L90GFCA

2.17.13. MAN 9K84EF

2.17.14. MAN 12K84EF

2.17.15. MAN 8S28LH

2.17.16. MAN 7S28LH

2.17.17. MAN K7 SZ 90/160 BL

2.17.18. MAN S28LH-2

2.17.19. MAN 32/44

2.17.20. MAN 32/44CR

2.17.21. PA-6B

2.17.22. ALCO 251

2.17.23. PC2.5 STC

2.17.24. PC2.5 STC CR

2.17.25. PC2.5

2.17.26. PA-6B STC

2.17.27. PA-6B

2.17.28. OP 8 1/8

2.17.29. 28/33

2.17.30. 28/33D

3. Task Order (TO) and Delivery Order (DO): The scope of work shall be defined in each individual task or delivery order. Requirements listed in the base contract are applicable to all task orders and/or delivery orders issued under this contract. Tasks may relate to the maintenance of the systems as described in the performance work statement of each TO and/or DO.

3.1 The tasks below are general in scope, nature, complexity, and purpose of the type and range of services to be acquired under the contract, and are not meant to be an exhaustive list.

3.1.1 Provide technical field service representatives to conduct, oversee, and/or provide support services to overhaul, upgrade, and/or perform preventative or corrective maintenance of the system. Scheduled preventive maintenance may occur every 6,000 operating hours in accordance with applicable OEM manuals and references as defined in each order.

3.1.2 Provide the services of an OEM authorized repair facility to perform all system component cleaning, disassembly, groom, ship inspection, refurbishment, repair, and/or reassembly in accordance with all OEM requirements.

3.1.3 Provide MSC authorized technical field service representatives to inspect, troubleshoot, and/or make adjustments, as necessary, to bring the system to proper operating and load parameters as defined at the task order level.

3.1.4 Coordinate with the Principal Port Engineer, ABS, and USCG to attend, witness, and certify repairs and condition of individual machinery components as specified in OEM technical publications and in accordance with applicable Class and Statutory rules and regulations with presence of an MSC representative.

3.1.5 Provide spare or replacement engine parts as part of a delivery order. Replacement parts may or may not be associated with a task order.

3.1.6 Provide parts repair and storage for US, Europe, South Korea, Singapore, Japan, Guam, Fujairah, and Dubai/UAE. Storage shall meet the OEM specification for storage of parts, which could include a climate controlled, high ground (above 1,000 Year Flood Plan), and easily accessible for parts retrieval via full size semi-truck.

3.1.7 Provide support for annual automation and machinery testing for Class and/or Statutory surveys and inspections. Support includes oversight and testing of systems’ safeties required to demonstrate safe operation of all systems.

3.1.8 Assist MSC with the development of Life Cycle Management plans that will tailor recommendations to MSC operating profiles and existing ship and class specific MSC authorized diesel maintenance plans. This includes, but is not limited to, a review of

MSC’s Shipboard Automated Maintenance (SAMM) preventative maintenance requirements. Contractor is required to maintain access to SAMM to input Reports.

3.1.9 Provide training to include a training facility and training material for the engines listed in this contract per section 2.17. Locations of the training courses can be OCONUS or

CONUS.

3.1.10 Provide engineering and administrative support to develop training CD/DVDs to provide ship’s force guidance on standard maintenance actions. Examples of possible training videos include fuel injector rebuild, fuel pump rebuild, exhaust valve assembly and installation, intake/exhaust valve operation, and setting of valve lash.

3.1.11 Provide engineering services from the Contractor to perform calculations or drawing updates for the listed engines. Engineering services range from analysis of failed components to redesign of components that are known to fail in service.

3.1.12 Provide recommendations to revise specific diesel maintenance plans based on a review of “as found” and “as released” condition reports and feedback from port engineers and operators. Make additional adjustments to standard system maintenance to adjust periodicities of standard maintenance actions.

3.1.13 Review MSC Shipboard Automated Maintenance Management system (SAMM) actions pertaining to main propulsion and associated systems to ensure accuracy with the existing machinery maintenance plan.

3.1.14 Provide administrative and engineering support to develop equipment and system technical manual change pages.

3.1.15 Review existing MCCS Periodic/USCG Periodic Safety Test Procedure and provide recommendations for improvements. Provide administrative and engineering support to develop Periodic Safety Test Procedure change pages.

3.1.16 Review MSC CSI and CCSI templates and provide recommendations for improvements.

Provide and maintain standard service reports for scheduled maintenance actions.

3.1.17 Provide engineering support to assist MSC in addressing obsolescence issues associated with system and associated components.

3.1.18 Provide engineering support and technical assistance in developing T-ALT’s for system improvement and/or modification.

3.1.19 Any Task Order or Delivery Order with exceptions from the Contractor will be deemed technically unacceptable.

3.1.20 Subcontractor pricing shall be priced outside of in-house labor rates. The contractor shall be clear and concise in reporting actual internal labor versus subcontractor labor.

Additional subcontractor labor rates not defined in this contract shall be reviewed and approved by the Contracting Officer and COR.

4. TECHNICAL MANUALS:

4.1. Equipment procured under this contract shall be delivered with a supporting technical manual.

The equipment technical manual shall be printed in hard copy and the cover shall be durable to withstand frequent handling and exposure to oil and water. The binding will permit adding and removing pages. All manuals shall include the following, as applicable (commensurate with the complexity of the equipment), but not necessarily in the following order:

4.1.1. Cover and Title Page

4.1.2. Manufacturer’s Name and Address

4.1.3. Equipment Name and Application

4.1.4. Table of Contents (including a list of drawings and tables)

4.1.5. Safety Precautions (Cautions, Warning, and Notes)

4.1.6. General Theory of Operation

4.1.7. Preparation for use, installation, and initial adjustment instructions

4.1.8. Operational Instructions

4.1.9. Maintenance Instructions (Preventative and Corrective)

4.1.10. Cleaning and Lubrication Instructions

4.1.11. Performance Verification and Test Features

4.1.12. Frequency of Adjustment/Test Equipment

4.1.13. Troubleshooting Instructions

4.1.14. Disassembly, Repair, Replacement, and Reassembly Instructions

4.1.15. Installation Instructions Diagrams, Illustrations, and Schematics

4.2. For alterations or changes to any documentation, the Contractor shall provide changes to technical manuals and drawings equal or greater to the existing quality in technical manuals and drawings. MSC N7 and the corresponding vessel shall be provided two (2) copies each of all manual/drawing changes within ten (10) business days of the change being confirmed by the

OEM.

4.3. Delivery of electronic and hard copies shall be delivered to the MSC Technical Library at MSC_N7_TechLibrary@us.navy.mil in accordance with CDRL A005.

5. CONTRACTOR/GOVERNMENT FURNISHED ITEMS:

5.1. Contractor: Contractor is solely responsible for the shipment and return shipment of all machinery components sent to Contractor’s facility for the purpose of testing and refurbishment.

This includes machinery components normally overhauled on the vessel but deemed necessary by the Contractor to be sent to the Contractor’s offsite facility so as to complete the project on time. The Contractor shall provide all materials required for work under this contract which are not classified as Government Furnished as stated in the orders. The Contractor shall provide all consumables and other materials required to perform the contract work with the exception of fluids. The Contractor shall furnish all tools and specialized test equipment not provided by the Government for Contractor use. The Contractor shall maintain documentation of calibration standards/certifications for all of its tools/test equipment.

5.2. Government: The Government may furnish property to the Contractor for the performance of work under this contract. In that event, the Contracting Officer may, in his/her sole discretion, unilaterally include any or all of the following clauses in the delivery/task order:

5.2.1. FAR 52.245-1, Government Property

5.2.2. FAR 52.245-9, Use and Charges

5.2.3. DFARS 252.245-7003, Contractor Property Management System Administration

5.2.4. DFARS 252.245-7005, Management and Reporting of Government Property

6. PLACE OF PERFORMANCE:

6.1. Services may be accomplished onboard, at an MSC authorized repair shop facility, at a commercial shipyard, at a government or commercial pier in various locations around the world, or while the ship is underway. Contractor shall visit MSC ships while they are in the various locations, as required. Underway sea trials may be necessary for inspections, overhauls, repairs, and tests. The Contractor shall comply with any necessary shipyard, port authority, or private pier access security and insurance requirements.

7. CONTRACT TYPE:

7.1. This will be an Indefinite-Delivery Indefinite-Quantity (IDIQ) type contract with firm-fixed-price Line Items. It is anticipated that the majority of Task Orders issued against this IDIQ will be firm-fixed-price. In some instances, Time-and-Material or Labor-Hour type orders may be issued at the Government’s discretion. This contract type will only be utilized in instances where there is no way, at the time of placing the order, for the Command to accurately estimate the extent or duration of the work or to anticipate associated costs of the requirement. Pre-negotiated part pricing will be subject to a firm-fixed price. Under this type of contract, no work may be performed until directed by a TO or DO. Electronic mail is an acceptable form of transmission for all DOs, TOs, modifications, and correspondence issued under this contract. DOs and TOs may be issued orally; however, orally issued orders will be followed up with a written DO or

TO.

8. WORK HOURS:

8.1. Ordinarily, work will commence in accordance with the delivery or task order. Any exceptions and/or changes may only be authorized by the Contracting Officer.

8.2. Work is to be planned and organized so that all is work completed by the end date of the period of performance. Once a job has commenced, any Contractor caused delays which result in work stoppage shall be at the expense of the Contractor. Yard support should not interfere with completion of Task Orders and Delivery Orders.

8.3. Federal Installations under this contract observe the following legal holidays:

8.3.1 New Year’s Day, 1 January

8.3.2 Martin Luther King’s Birthday, Third Monday in January

8.3.3 President’s Day, Third Monday in February

8.3.4 Memorial Day, Last Monday in May

8.3.5 Juneteenth, 19th of June

8.3.6 Independence Day, 4th of July

8.3.7 Labor Day, First Monday in September

8.3.8 Columbus Day, Second Monday in October

8.3.9 Veterans Day, 11th of November

8.3.10 Thanksgiving Day, Fourth Thursday in November

8.3.11 Christmas Day, 25th of December

8.3.11.1 When one (1) of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. In addition to the days designated as holidays, the Government observes the following days: Any other day designated by federal statute; any other day designated by Executive Order; and any other day designated by Presidential Proclamation. No other holidays outside of the above listed federally recognized holidays, or others created by federal statue, will be acknowledged for the purposes of this contract.

8.3.11.2 It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel and facilities shall not be a reason for an extended period of performance. Entitlement of compensation for premium labor rates is only acceptable on the holidays listed in paragraph 8.3.

9. DELIVERABLES/CDRL:

9.1 The Contract Data Requirements List (CDRL) provided herein does not constitute a complete listing of all potential data requirements. The Government retains the right, at its sole discretion, to add additional CDRLs throughout the performance of this contract.

9.2 OVERHAUL COMPLETION REPORT: Exhibit A, Contract Data Requirements List (CDRL) A001: Within seven (7) days of completion of an overhaul, repair, inspection, and/or test, provide a typewritten PDF report prepared by an OEM authorized technical field service representative detailing the results of all visual inspections, clearance readings, repairs performed, test results, corrective actions, photographs taken, engine start-up certification, and shipboard departure sign-off. The report shall also indicate the next prescribed maintenance interval as well as any potential growth work. The report format may be individual to each Contractor; however, the format shall be uniform for all reports issued by the Contractor for the duration of this contract. The report format as well as any updates or changes shall be agreed upon by MSC. All reports shall be digitally sent to the respective Principal Port Engineer and Contracting Officer’s Representative. The Contractor shall be responsible maintaining access to SAMM and uploading the final report to the overhaul package.

9.3 CONDITION FOUND REPORTS (CFRs): Exhibit A, Contract Data Requirements List

(CDRL) A002: All conditions found which require corrective action outside of the prescribed maintenance interval or task order shall be communicated via Condition Found Report (CFR).

Condition found shall be communicated verbally to the PPE upon discovery and a written report shall be provided to the PPE, the COR(s), and contracting officer within 24 hours.

Quotes that correspond to CFRs shall be submitted to contracting expeditiously and not to exceed 24 hours upon request. All CFRs shall be submitted in accordance with CDRLs established at the base IDIQ contract level as documented under IDIQ Contract. Any condition found which does not require corrective action shall be documented in the final report in accordance with CDRL A001, and a CFR is not required.

9.3.1 Upon discovery of the abnormal condition, the Contractor is to notify the PPE within two (2) hours of discovery, by email, phone call, or in person.

9.3.2 Within twenty-four (24) hours of discovery of an abnormal condition, the Contractor shall notify the PPE and COR(s) by email, (formal report not required), of the condition. If parts are required for repair, then part number(s) (P/N) and quantity should be listed.

9.3.3 The Contractor then shall submit a CFR via email as soon as possible upon discovery of an abnormal condition but no later than one (1) business day after the condition was found. While in the shipyard, Weekends and Holidays are considered Business Days. CFR are to be submitted to the COR and PPE for the TO/DO.

9.3.4 CFRs are to be submitted in Contractor format but shall contain the following information:

Date Contractor Name Technical Representative Name Vessel Name Contract #

TO/DO#

“As Found” Condition Solutions to “as found” condition o If parts are required, P/N and quantity shall be listed.

9.4 ENGINE START-UP CERTIFICATION: Exhibit A, Contract Data Requirements List (CDRL) A003: The Contractor shall submit an Engine Start-Up Certification to the Port Engineer and Chief Engineer within one (1) day of work completion. A signed copy shall be included in the final report. This document certifies that work is completed and the engine may be started. Prior to engine start up, the Contractor shall obtain verification/signature from the CHENG and onsite certified technician stating close out inspection and engine cleanliness (no rags, diapers, tools, metal shavings, etc. is left behind inside the engine) meets OEM standards for cleanliness. Reference Attachment 2 – Engine Startup Procedure

9.5 OUSTANDING DO/TO REPORT: Exhibit A: Contract Data Requirements List (CDRL)

A004: The Contractor shall provide a Monthly Outstanding DO/TO Report to the COR(s) with actual final delivery date for each line item on a DO. If there are multiple shipments for one line item, they shall be recorded as quantity delivered and the date (e.g. 10 each/ [7/4/19]). The report will also identify all the outstanding line items on a given DO that have not been delivered and current updated status for final DO delivery completion. Upon final DO delivery completion, the current updated status will reflect "FINAL DELIVERY COMPLETE" on the next Monthly Outstanding DO Report. On the following Monthly Outstanding DO Report, these DOs will be removed in their entirety. Final report shall be provided as part of the invoice, or the government will withhold payment.

9.6 TECHNICAL BULLETIN UPDATES: Exhibit A: Contract Data Requirements List

(CDRL) A005: Within 48 hours of occurrence, vendor shall provide notification via email to MSC for all service bulletins, part numbers as outlined in the OEM technical manual, and OEM recommendations to the MSC COR and MSC Technical Library (MSC_N7_TechLibrary@us.navy.mil).

9.7 SHIPBOARD DEPARTURE SIGN OFF: Exhibit A: Contract Data Requirements List (CDRL) A006: The Contractor’s technical representative shall obtain job final sign-off from MSC PPE prior to departing the job site. A copy of final sign-off shall be provided to the Contracting Officer Representative (COR). Sign-off shall be provided as part of the 100% Certificate of Completion or the government will withhold payment. Attachment 1 provides an illustrative example of such documentation.

9.8 CONTACTOR’S QUALITY ASSURANCE PLAN: Exhibit A: Contract Data Requirements List (CDRL) A007: Within two weeks after the base contract award and annually thereafter, the Contractor shall submit a Quality Assurance Plan to the CORs and the Contracting Officer. The plan shall include processes, controls, standard operating procedures that will be implemented to ensure quality in parts and services.

10. REQUIRED STANDARD OF WORKMANSHIP/PERFORMANCE STANDARDS:

10.1. Services shall be acquired under this contract. Task orders will be structured as performance-based in accordance with FAR Subpart 37.6. This contract, as supplemented by the PWS contained in each service task order, provides specific requirements to accomplish the work. The Contractor shall be evaluated on their ability to provide quality deliverables in an efficient manner.

10.2. The Government will monitor the Contractor’s performance under this contract using the Quality Assurance Surveillance Plan (QASP) developed by the Government. In an effort to minimize the contract administration burden, simplified methods of surveillance techniques shall be used by the Government to evaluate Contractor performance. The primary methods of surveillance are Customer Input/Feedback and Inspection of Deliverables through either random sampling or 100% inspection as dictated by the task order. Customer feedback may be obtained either from the results of formal customer satisfaction surveys or from random customer complaints. Customer complaints, to be considered valid, must set forth in writing the detailed nature of the complaint, and must be certified by the COR. The complaint will then be forwarded to the Contracting Officer for review. If the Contracting Officer determines that the compliant is valid, the Contractor will be formally notified in writing. The Contractor will have five (5) business days to formulate a response detailing the actions taken to remedy the complaint filed unless a shorter timeframe is necessary in order to comply with the period of performance of the task order.

10.3. Inspection of deliverables may be conducted by either the COR, Contracting Officer, or other officially designated Government representative. The level of inspection will be determined based on the task order deliverable requirements and the frequency of deliverables.

For deliverables identified as failing to meet the requirements, the Contractor will have five (5) business days to formulate a response detailing the actions taken to remedy the failure unless a shorter timeframe is necessary in order to comply with the period of performance of the task order.

10.4. All parts ordered via DOs under this contract shall be delivered by the Required Delivery

Date (RDD) stated in the order. If the part(s) will be delivered late, the Contractor shall notify the COR(s) and the Contracting Office immediately with the updated delivery date(s). In instances where parts did not meet the original RDD, the government may seek consideration in the form of requesting that funds be deducted from the DO.

10.5. CDRL DELIVERABLES

The Contractor shall deliver all CDRLs in accordance with Section 9 and Exhibit A.

10.6. PERFORMANCE REQUIREMENT STANDARDS (PRS)

Performance Objective

Performance Standard Performance Threshold

Surveillance Method Incentive (Negative) Incentive (Positive)

Personnel Manning Each Task Order shall be assigned qualified key personnel in accordance with Section 2 of the base contract PWS.

100% of the task orders are required to have qualified personnel.

COR Inspection/ Customer Complaints /Customer Feedback /COR Reports and Assessments.

Unsatisfactory/Poor Performance will be documented in CPARS.

Corrective action to be implemented.

Positive

CPARS

Timeliness and accuracy of Deliveries

Contractor provides parts on time as required by the delivery date stated in orders in accordance with section 10.4 of the base contract PWS, and work authorizations in response to CFRs in accordance with section 9.3 of the base contract PWS.

98% of deliveries are accurate and are provided on time.

COR Inspection/ Customer Complaints / Customer Feedback/COR Reports and Assessments.

Unsatisfactory/Poor Performance will be documented in CPARS.

Corrective action to be implemented.

The KO can deduct up to 15% from the final invoice of the total price for each order, or IAW FAR 52.212-4(a) the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services.

Positive

CPARS

Accuracy of Deliverables:

CDRLS

Contractor shall have no more than two reviews of submittals prior to acceptance, in accordance with section 9 of the base contract PWS and Exhibit A CDRLs.

95% of the time there will be no more than two reviews per deliverable.

COR Inspection/ Customer Complaints / Customer Feedback/COR Reports and Assessments.

Re-work is at the expense of the Contractor.

The KO can deduct up to 15% from the final invoice of the total price for each order, or IAW FAR 52.212-4(a) the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services.

Positive

CPARS

Period of Performance

(POP)

Schedule - (Timeliness)

Contractor shall complete Task Order requirements within the original POP stated in the original Task Order.

100% of the time, Contractor shall complete Task Order requirements within the original POP stated in the original Task Order.

COR Inspection/ Customer Complaints /Customer Feedback /COR Reports and Assessments.

Any delays caused by the Contractor will result in costs incurred by the Government being deducted from the final invoice.

The KO can deduct up to 15% from the final invoice of the total price for each order, or IAW FAR 52.212-4(a) the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services.

Corrective Action Plan to be submitted to the Contracting Officer no later than seven (07) days post-Period of Performance, and implemented by Contractor.

All re-work is completed at the cost of the Contractor.

Unsatisfactory/Poor Performance will be documented in CPARS.

Positive

CPARS

Quality of Service

All work shall be completed to OEM and MSC technical standards as well as in accordance with CDRL A007 – Contractor’s Quality Assurance Plan.

99% of the time, work shall be completed such that no warranty claims or re-work is required, per OEM warranty policy.

COR Inspection/ Customer Complaints /Customer Feedback /Reports and Assessments.

The KO can deduct up to 15% from the final invoice of the total price for each order, or IAW FAR 52.212-4(a) the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services.

Corrective Action Plan to be submitted to the Contracting Officer no later than seven (07) days post- Period of Performance, and implemented by Contractor. All re-work is completed at the cost of the Contractor.

FAR Clause 52.222-50, Trafficking in Persons

IAW FAR 52.222-50 Contractor Requirements: The Contractor shall-

(1) Notify its employees of

(i) The U.S. Government’s Zero Tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate actions.

(3) Annually after receiving an award, the Contractor shall submit a certification to the Contracting Officer via email that-

(i) It has implemented a compliance plan to prevent any prohibited activities identified at paragraph (b) of this clause and to monitor, detect, and terminate any agent, subcontract or subcontractor employee engaging in prohibited activities; and

(ii) After having conducted due diligence, either-

(A) To the best of the Contractor’s knowledge and belief, neither it nor any of its agents, subcontractors, or their agents is engaged in any such activities; or

(B) If abuses relating to any of the prohibited activities identified in paragraph (b) of this clause have been found, the Contractor or subcontractor has taken the appropriate remedial and referral actions.

100% compliance required due to U. S. Zero Tolerance policy.

COR/KO Inspection Non-conformance will be documented in CPARS.

Corrective action to be implemented.

Timeliness and Accuracy of Quotes

Quoting process shall follow timeline in the RFQ in accordance with Section 17.1 of the base contract PWS.

No late quotes and no more than one (1) quote revision per

RFQ.

CS/KO monitoring The Government will request a quote from another vendor.

Non-conformance will be documented in CPARS.

Positive

CPARS

Compliance with Whistleblower Clause

DFARS 252.203-7002

Contractor shall comply with all requirements listed in the Whistleblower clauses

100% of the time inform employees in writing of contractor employee whistleblower rights and protections under 10 USC 2409. 100% of the time the contractor shall include the substance of the clause in all subcontracts.

COR Verification Non-conformance will be documented in CPARS

11. TRAVEL

11.1 Travel cost will be determined fair and reasonable at the task order level and will be firm-fixed price. Mileage rates, per diem, lodging, etc. in excess of the DoD Joint Travel Regulations (JTR) located at http://www.defensetravel.dod.mil, GSA (General Services Administration), may not be found to be fair and reasonable. Airfare shall not exceed the lowest customary, standard, coach, or equivalent airfare quoted during normal business hours.

11.2 If travel can be accurately estimated upon time of award, the Government will award travel on a firm-fixed-price basis. In some instances when the duration or cost of travel cannot be accurately estimated at the time of award, the Government may choose to issue travel on a time-and-material/labor-hour basis. Proposed travel prices will be analyzed to ensure fair and reasonable prices prior to award, and in the case of time-and material/labor-hour orders and payment. The Contractor shall be on site for the number of days specified by the Government in the task order.

11.3 The Government is not obligated to reimburse the Contractor for travel in excess of the funded amount stated in the task order. The Government shall not pay for any costs or fees associated with travel beyond actual costs in accordance with JTR and GSA regulations.

12. CONTRACTING OFFICER’S REPRESENTATIVE (COR)

12.1 The COR will represent the Contracting Officer in the administration of technical details within the scope of this contract and will manage inspection of all deliverables. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the Contracting Officer or the Government. The COR does not have the authority to alter the Contractor’s obligations or change the specifications in the contract or issue a task order. If, as a result of technical discussions, it is desirable to alter contract obligations or statements of work, a modification must be issued in writing and signed by the Contracting Officer. The COR is responsible for reviewing invoices submitted by the Contractor and informing the Contracting Officer of areas where exceptions are to be taken. The COR authority is non-delegable. The COR may be personally liable for unauthorized acts. A Contracting Officer may designate individuals to act as the COR under a resultant task order.

12.2 The following individual(s) are appointed as Contracting Officer’s Representative(s) under this Contract:

12.2.1.1 Name: TO BE PROVIDED AT AWARD

12.2.1.2 Email Address: TO BE PROVIDED AT AWARD

12.2.1.3 Telephone Number: TO BE PROVIDED AT AWARD

13. AUTHORIZED CHANGES BY THE CONTRACTING OFFICER

13.1 The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer or is pursuant to specific authority otherwise included as a part of this order.

14. CONTRACTOR IDENTIFICATION

14.1 Contractor employees must be clearly identifiable while on Government property by wearing appropriate badges that are fully visible at all times.

14.2 Contractor personnel and their subcontractors must identify themselves as Contractors during meetings, telephone conversations, in electronic messages, or correspondence related to this Contract.

14.3 Contractor-occupied facilities (on Department of the Navy or other Government installations) such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied signs, name plates, or other identification, showing that these are work areas for Contractor or subcontractor personnel.

15. LICENSES, PERMITS, AND PRECAUTIONS

15.1 The Contractor shall, at the Contractor’s expense, be responsible for obtaining any necessary licenses and permits, and for complying with any applicable laws, codes, and regulations, in connection with the performance of work. Further, the Contractor is responsible to ensure that proper safety and health precautions are taken to protect the work, the workers, the public, and the property of others.

15.2 Any third-party agreements or licenses which create geographical restrictions for parts or service orders, or affect the governments’ ability to openly procure parts or services, shall be clearly stated and agreed upon prior to entering into contract.

16. CONTRACTOR PERSONNEL

16.1 The Contractor is hereby advised that some Contract requirements may take place at facilities where a visitor security clearance may be required. Therefore, the Government reserves the right to request any appropriate information concerning Contractor personnel as necessary to provide security check and/or clearances to enter such facilities. The Contractor must comply with COMSCINST 5521.1 Series or latest revision.

17. PROCEDURES FOR DELIVERY ORDERS (DO) AND TASK ORDERS (TO)

17.1 After Contract award, individual task orders (TOs) and delivery orders (DOs) will be issued as necessary to support contract requirements. The KO or Contract Specialist (CS) will issue an electronic Request for Quote (RFQ) email to all contract holders to solicit a quote for each order. The quote submitted by the Contractor shall comply with all requirements specified in the RFQ. If applicable, the Contractor shall resubmit quotes in accordance with any revision/correction requested by the KO/CS. If a quote is not received in accordance with the instructions and timeline in the RFQ, the quote may be deemed non-responsive, and therefore, technically unacceptable.

17.2 MATERIAL SHIPPING

17.2.1 The Contractor shall be responsible for the transportation of all Contractor provided parts and material worldwide once a task or delivery order has been awarded, regardless of delivery destination or circumstances under which the relocation is required. The Contractor shall employ best commercial practices in marking, packaging, shipping, and handling of all parts and material. Parts shall be transported using the CFM Transportation Guide. Shipping costs shall be included in all pre-priced parts for the requirements described herein and shall be included in the price of all material procured under this IDIQ.

17.3 Unless otherwise specified herein, products and services will be ordered by the Contracting

Officer through a DO/TO. Specific details as to the products and services required, ship, delivery destination, and required delivery date will be provided in the DO/TO. The DO/TO will be provided via email, or other secure means.

17.4 A DO/TO will contain the following information, if applicable, consistent with the terms of the Contract:

Date of order CLIN(s) Item number and description, quantity, and unit price Delivery and/or performance date Ship’s name and place of delivery or performance (including consignee) Performance Work Statement (as appropriate) Any other pertinent information (i.e. Clauses, Port Engineer, MSC Representative, Ships Store or Shipyard Order)

18. DELIVERY VERIFICATION

18.1 Final inspection and acceptance of the supplies to be furnished hereunder shall be made at the destination by the receiving activity. At the time of each delivery under this Contract, the Contractor shall prepare and furnish to the Government/Commercial Receiving Activity either Contractor’s own shipping / inspection / receiving documentation or a Material Inspection and Receiving Report (DD 250). The delivery receipt shall contain at a minimum: the ship name, the task order number, the intended delivery date(s), the delivery location, the product names, and the quantities delivered. If the task order is part of an overhaul kit delivery and has multiple crates, pallets, or boxes then the Contractor shall state on the deliver receipt the number of crates, pallets, or boxes as part of the task order. The receiving activity shall execute acceptance certification on the submitted documentation. The delivery receipt shall also include a clearly marked section in which the persons accepting delivery of the products on behalf of the Government are acknowledging acceptance of the products. Persons signing acceptance certification documentation shall include their full printed name, title, employer, signature, and, if a shore side receiving facility, phone number.

18.1.1 The information on the delivery receipt regarding the ship name, DO/TO number, actual delivery date(s), delivery location, product names, and quantities delivered shall be pre-printed. Handwritten changes and annotations on the delivery shall not be accepted or acknowledged by the Government unless said changes and annotations are clearly initialed and dated by the person(s) accepting delivery of the products on behalf of the Government.

18.1.2 Contractor shall maintain original signed and certified documents. Documents may be audited as per FAR Clause 52.212-4 Addendum.

19. WARRANTY DATA

19.1 The Contractor shall provide standard industry warranty protection for parts and labor procured or provided through this contract. Warranty period shall not be less than one (01) year. The Contractor shall track and administer warranty data for all work completed via this IDIQ. The Contractor shall provide any benefits that would accrue or be due the Government from commercial warranties received with purchase or repair of parts and/or material under the contract. The Contractor shall manage and track all warranties received on behalf of the Government and ensure that the Government receives the maximum benefit of all warranties offered for parts and material that are purchased, repaired, or replaced during contract performance.

20. INVOICE REQUIREMENTS

20.1 The Contractor shall utilize Wide Area Workflow (WAWF) when submitting invoices.

20.2 The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include:

Name and address of the Contractor…