ATTACHMENT-4.1MUTC_QASP_Matrix_Final.doc
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- MSC UNDERWAY REPLENISHMENT TRAINING CENTER
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- N32205-17-R-2003
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ATTACHMENT - 4.1 QASP MATRIX
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ATTACHMENT 4.1: QASP MATRIX
| Deliverable or Service Requirement |
| Measurement/Metric |
| Performance |
Standard
| Acceptable Quality Level (AQL) |
| Method of |
Surveillance Incentive
Failure in more than any 1 metrics below or continued failure in any or all of the below performance work metrics may cause the contractor to be penalized.
| PWS Ref 4.1 Program Management/Contract Site Oversight Support |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer feedback |
| Positive past performance feedback |
PWS Ref 4.1.2 Equipment Maintenance Support
| Timeliness, Readiness, and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer feedback |
| Positive past performance feedback |
| PWS Ref 4.1.5 Information Technology Support |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
| PWS Ref 4.1.4 and 4.1.6 Student Process and CART Program Support |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
| PWS Ref 2.1.3 Warehouse Operations/Supply Technician Support |
| Timeliness and Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
PWS Ref 2.1.2 Administrative Support
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
| Positive past performance feedback |
PWS Ref 2.1.1and J-1 Quality of Instructors and Presentation of courses of instruction
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
PWS Ref 2.1.1.5and 2.1.1.6 Curriculum Revision and Development
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
PWS Ref 2.1.1.7
Underway Sustainment Training Support
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
| PWS 2.1.10 (Option) Transportation Service Support |
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
| PWS 3.2 Training Classroom and Facilities Support |
| Timeliness & Quality |
| Quality –All requirements are completed as required. |
Timeliness – Requirements are performed as prescribed.
| 95% |
| Customer Feedback |
Positive past performance feedback
PWS Ref 8(1)
Quality Assurance Plan
| Timeliness & Accuracy |
| Timeliness – Within thirty (30) days after contract start. |
Accuracy – Legible and covers requirement as per contractors plan and contract.
| 95% |
| Customer Feedback |
| Positive past performance feedback |
| PWS Ref 4.1.1.11 and F-4 Weekly, Monthly and Quarterly reports |
| Timeliness & Accuracy |
| Timeliness – Within seven (3) days after due date. |
Accuracy – Legible and covers requirement as per contract.
| 95% |
| Customer Feedback |
| Positive past performance feedback |
PAGE
Attachment I, A, Page 1 of 2
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