Amendment 1_Sec J Att 11_PACRIM PWS.pdf

Table of Contents

1.0 General and Background Information

1.0.1 Hawaii

1.0.1.1 Satellite Communication (SATCOM) Facility Bldg. 409 Compound, NCTAMS PAC, Wahiawa

1.0.1.2 Information Management Support (IMS) NCTAMS PAC, Wahiawa

1.0.1.3 Naval Radio Transmitter Facility (NRTF) Lualualei (LLL)

1.0.1.4 Tactical Support Communications (TSCOMM), MCBH

1.0.1.5 Global Command and Control System (GCCS) Makalapa

1.0.1.6 Reserved

1.0.2 Australia

1.0.2.1 NCTAMS PAC Detachment Kojarena

1.0.2.2 Harold E Holt

1.0.2.3 Reserved

1.0.3 Guam

1.0.3.1 SATCOM Facility, NCTS Guam, Finegayan, Guam

1.0.3.2 Reserved For Potential Future Guam Locations

1.0.4 Reserved For Potential Future Geographic Locations

1.1 Services and Description of Systems

1.1.1 Any Console Any Station (ACAS)

1.1.2 AN/TSC-210B (V)1 Voice Communication System (VCS)

1.1.3 Reserved

1.1.4 Ballistic Missile Defense System (BMDS)

1.1.5 Combined Communication Gateway Geraldton (C2G2), Kojarena, AUS

1.1.6 Cybersecurity and Information Assurance (IA)

1.1.7 DISN Service Delivery Node (SDN)

1.1.8 Facilities

1.1.8.1 Buildings

1.1.8.2 Antennae, Matric Switch, & Earth Terminals

1.1.8.3 Grounds

1.1.9 Global Broadcast Service (GBS)

1.1.10 Global Command and Control System (GCCS)

1.1.11 High Frequency Global Communications System (HFGCS)

1.1.12 Information Management Support (IMS)

1.1.13 Low Band Universal Communication System (LBUCS)

1.1.14 MIDAS

1.1.15 Mobile User Objective System (MUOS)

1.1.16 Navy Terrestrial Transport Networks

1.1.17 Protected Tactical Enterprise Service (PTES) Joint HUBS

1.1.18 SATCOM AEHF

1.1.19 Wideband Global Satellite (WGS)

1.1.20 Teleport DoD

1.1.21 SATCOM Modem and Subsystems

1.1.22 SATCOM System Network Management Systems (NMS)

1.1.23 Reserved

1.1.24 Tactical Support Communication Center (TSCOMM)

1.1.25 Reserved

1.1.26 Reserved

1.2 Tools and Documentation

1.2.1 3M, Navy’s Materials Maintenance Management System

1.2.2 Configuration Management

1.2.3 Federal Supply System

1.2.4 Purchase Request Form (PRF) Ordering System

1.2.5 Quality Assurance Surveillance Plan (QASP)

1.2.6 Reserved

2.0 Management and Administration

2.1 Administration - General

2.1.1 Access Control

2.1.1.1 Access to Buildings

2.1.1.2 Access to Work Areas/Key Control

2.1.2 Audits/Inspections and Government Visitors

2.1.3 Cost Control and Reporting

2.1.4 Conferences and Meetings

2.1.5 Damages

2.1.5.1 Damages Due to Natural Causes

2.1.5.2 Damages Due to Contractor Negligence

2.1.6 International Law

2.1.7 Instructions, Directives, and References

2.1.8 Permits, Licenses, and Professional Certifications

2.1.9 Reports

2.1.10 Technical Library

2.1.11 Contractor Organizational Chart

2.2 Environmental Protection

2.2.1 Energy Conservation

2.2.2 Disposal

2.2.2.1 Non-Hazardous Waste Disposal

2.2.2.2 Hazardous Waste Disposal

2.2.2.3 Salvage

2.2.2.4 Reserved

2.2.3 Hazardous Materials Authorized Use List (HMAUL) Report and Storage

2.2.4 Protection of Endangered and Threatened Species (Flora and Fauna)

2.2.5 Reserved

2.3 Emergency, Disaster, and Hostile Action Planning and Response

2.3.1 Disaster Planning and Response

2.3.2 Hostile Action Planning and Response

2.4 Integrated Logistics Support (ILS)

2.4.1 Contractor Furnished Equipment, Facilities, and Materials

2.4.2 Government Furnished, Equipment, Facilities, and Materials

2.4.2.1 Government-Furnished Property, Materials, and Services

2.4.2.2 Annual Inventory

2.4.2.3 Final Inventory

2.4.2.4 Historical GFP Records

2.4.2.5 Initial Inventory

2.4.2.6 Contractor Acquired – Government Furnished Equipment

2.4.3 Facilities

2.4.3.1 Utilities

2.4.3.2 Telephone Services

2.4.4 Operations, Maintenance, Repair, and Replacement

2.4.4.1 Operation, Maintenance, and Repair

2.4.4.2 Replace GFE

2.4.5 Warranty Management

2.4.6 Spares Management

2.4.7 Reserved

2.5 Integrated Maintenance and Repair

2.5.1 3M and AWN Scheduled Preventive Maintenance

2.5.2 Integrated Maintenance Team

2.5.3 Repair Cost Reimbursement

2.5.3.1 Reimbursement for Contract Requirements

2.5.3.2 Minor Facilities Maintenance and Repair

2.5.3.3 Major Facilities Maintenance and Repair

2.5.4 Reserved

2.6 Management

2.6.1 Communications Quality Control Program

2.6.2 Employee Strike or Slow Down

2.6.3 Integrated Maintenance Program

2.6.4 Reserve

2.6.5 Mission Essential Contractor Service Plan

2.6.6 Quality Management System (QMS)

2.6.7 Service Interruptions

2.6.8 Standards of Conduct

2.6.8.1 Employee Appearance

2.6.8.2 Employee Conduct

2.6.8.3 Removal of Employees

2.6.9 Training Program

2.6.10 Work Control

2.6.11 Work Schedule

2.6.12 Reserve

2.7 Personnel Qualifications and Requirements

2.7.1 Citizenship

2.7.2 Cyber Security Work Force (CSWF)

2.7.2.1 CSWF Personnel

2.7.2.2 Information Assurance Personnel Requirements

2.7.3 Reserved

2.8 Personnel Qualifications and Requirements

2.8.1 Experienced, Qualified, and Capable Workforce

2.8.2 Key Personnel/Positions

2.8.2.1 On-Site Program Manager (PM)

2.8.2.2 Training Manager

2.8.2.3 System Administrator Manager

2.8.2.4 Maintenance Manager

2.8.2.5 COMSEC Material System (CMS) Local Element Custodian

2.8.2.6 DOD Gateway Operation Managers

2.8.2.7 MUOS System Engineer

2.8.2.8 Det. Kojarena Site Personnel

2.8.2.9 Operationally Sensitive Positions

2.8.2.10 GCCS System Administrator

2.8.3 Reserved

2.9 Safety

2.9.1 Accident Reporting

2.9.2 Anti-Terrorism Force Protection (ATFP) and NFAAS

2.9.3 Asbestos Containing Material (ACM)

2.9.4 Damage Reporting

2.9.5 Fire Protection

2.9.6 Noise Control

2.9.7 Reserved

2.10 Security

2.10.1 Contractor Personnel Identification

2.10.2 Employee Listing

2.10.3 Passes, Badges, and DoD Common Access Card (CAC)

2.10.4 Public Release of Information

2.10.5 Security Clearances

2.10.6 Transportation and Incidentals

2.10.7 Vehicles

2.10.8 Reserved

2.11 Transition (Phase-In, -Out) Plan

2.11.1 Phase-In Plan

2.11.2 Phase-Out Plan

2.12 Travel

2.12.1 Travel Approval

2.12.2 Trip Report

2.12.3 Travel Voucher Completion

2.13 Reserved

3.0 Deliverables Matrix

3.0.1 Work Statement

3.1 All Sites

3.1.1 Master Station Log (MSL)

3.1.2 Trouble Tickets

3.1.3 Trending and Analysis

3.1.4 Utilization Tracking and Reporting

3.1.5 Communications/ Electronic (CE) Equipment

3.1.6 Communication/Specification File

3.1.7 Emergent Tasking

3.1.8 Operational Reporting

3.1.9 Circuit Actions and Node Site Coordinator

3.1.9.1 Circuit Drawings, Files, and Records

3.1.9.2 Circuit Activation, Modification, and Discontinuance

3.1.9.3 Testing, Quality Control, and Troubleshooting

3.1.10 Hazardous Conditions

3.1.11 Readiness Management System

3.1.12 Janitorial Service

3.1.13 Cyber Security Work Force (CSWF)

3.1.14 Information Assurance (IA) and Risk Management Framework (RMF) Compliance

3.1.15 CE Maintenance and Repair

3.1.16 Planned or Preventive Maintenance Service (PMS)

3.1.17 Corrective Maintenance

3.1.18 System Status Reporting

3.1.18.1 Near Realtime Report

3.1.18.2 Casualty Report (CASREP)

3.1.18.3 Reserved

3.1.19 Additions, Deletions, and Modifications

3.1.20 OPTAR LOG

3.1.21 Required Reports, Files, and Records

3.1.22 Authorized Service Interrupt Request (ASI)

3.1.23 Test, Measurement, and Diagnostic Equipment (TMDE) and Tools

3.1.24 Project Support

3.1.25 Grounds and Facilities Maintenance

3.1.26 Training Program

3.1.27 Security

3.1.27.1 Clearances

3.1.27.2 Communications Security (COMSEC) Material Systems (CMS) Local Element (L/E)

3.1.27.3 Physical Security

3.1.28 Integrated Logistics Support (ILS)

3.1.28.1 Management of Spare Parts and Materials

3.1.28.2 Repair Parts Validation

3.1.28.3 Storage of Spare Parts

3.1.28.4 Disposition and Disposal

3.1.29 Travel

3.1.30 Reserved

3.2 Hawaii

3.2.1 Wahiawa SATCOM Gateway, BLDG 409 Compound

3.2.1.1 DOD Gateway (SATCOM) Operations

3.2.1.2 Physical Security

3.2.1.3 CMS Local Element

3.2.1.4 Wide-Band Military SATCOM Operations Wahiawa and Remote Management of C2G2

3.2.1.5 Wide-Band Commercial SATCOM Operations Wahiawa

3.2.1.6 Advanced Extremely High Frequency (AEHF) Navy AEHF Multi-Band Terminals (NMTs)

3.2.1.7 Advanced Extremely High Frequency (AEHF) Teleport Protected SATCOM

3.2.1.8 AN/GSC-52B Modernized Enterprise Terminals (MET) Maintenance

3.2.1.9 Ka/C/Ku Band Terminals Maintenance

3.2.1.10 Ultra-High Frequency (UHF) Terminals and sub-systems Operations and Maintenance

3.2.1.11 SATCOM Modem Systems and Sub-systems Operations and Maintenance

3.2.1.12 Offshore Anchoring in support of DOD Australia access to WGS system

3.2.1.13 WSOC ICF

3.2.1.14 3rd Party Mission Systems Support

3.2.1.15 Navy Terrestrial Network systems and Sub-systems

3.2.1.16 Reserved

3.2.1.17 MUOS to Voice Gateway (MVG)

3.2.1.18 MUOS to Legacy Ultra High Frequency Gateway Component (MLGC)

3.2.1.19 FCC License

3.2.1.20 DISN Service Delivery Nodes

3.2.1.21 MIDAS

3.2.1.22 Reserved

3.2.2 Wahiawa MOUS, BLDG 409 Compound

3.2.2.1 Global Network Management Operations

3.2.2.2 Network Analysis

3.2.2.3 Reserved

3.2.2.4 System Administration

3.2.2.5 Security Operations

3.2.2.6 Security Administration

3.2.2.7 CMS Local Element (LE) Management

3.2.2.8 Maintenance Management

3.2.2.9 Preventive and Corrective Maintenance

3.2.2.10 Reserved

3.2.3 Wahiawa Information Management Support (IMS)

3.2.3.1 Reserved

3.2.3.2 Monthly Management/Status Report

3.2.3.3 Web Administration and Development

3.2.3.4 Portfolio Management

3.2.3.5 Software Development

3.2.3.6 IA/RMF Systems Security Administration

3.2.3.7 System Database Administration

3.2.3.8 Reserved

3.2.3.9 Reserved

3.2.4 Lualualei - Navy Radio Transmitter Facility Compound

3.2.4.1 VLF Transmitter

3.2.4.2 Fleet Submarine Broadcast Messaging System Support

3.2.4.3 HF Transmitter Site Operations and Maintenance High Frequency Global Communications System (HFGCS)

3.2.4.4 Reserved

3.2.4.5 Facilities

3.2.4.6 Antenna, Matrix Switch, and Tower Preventive Maintenance

3.2.4.7 Antenna Field Grounds Maintenance

3.2.4.8 NRTF LLL Physical Security

3.2.4.9 Reserved

3.2.5 Makalapa - Global Command and Control System Support (GCCS)

3.2.5.1 Reserved

3.2.5.2 Monthly Management/Status Report

3.2.5.3 GCCS System Administration

3.2.5.4 Security Clearance

3.2.5.5 Contractor Requirements - Specialized Experience and Qualifications

3.2.5.6 GCCS Specific Travel

3.2.5.7 Technical Support

3.2.5.8 Reserved

3.2.6 TSCOMM Marine Corps Base Hawaii, Kaneohe

3.2.6.1 High Frequency Global Control System (HFGCS) Any Console Any Station (ACAS)

3.2.6.2 Communications Brief/Debrief

3.2.6.3 Troubleshooting and Problem Escalation

3.2.6.4 Operations Meetings

3.2.6.5 CMS Local Element

3.2.6.6 Physical Security

3.2.6.7 Reserved

3.2.7 Reserved

3.3 Australia

3.3.1 Detachment Kojarena, Geraldton, Western Australia

3.3.1.1 C2G2 SATCOM Gateway

3.3.1.2 C2G2 – Geraldton, Australia GYA, GYB and Gateway equipment

3.3.1.3 C2G2 – Geraldton, Australia GYC and baseband equipment

3.3.1.4 MUOS Systems

3.3.1.5 Local Element (L/E) for MUOS & C2G2

3.3.1.6 Physical Security

3.3.1.7 Remote Monitor and Control Equipment (RMCE)

3.3.1.8 Security Administration

3.3.1.9 Facilities

3.3.1.10 Reserved

3.3.2 Harold E. Holt (HEH) Radio Transmitter Facility, Exmouth Western Australia

3.3.2.1 LBUCS System Administration Support

3.3.2.2 Reserved

3.3.3 Reserved

3.4 Guam

3.4.1 Reserved

1.0 General and Background Information

Naval Computer and Telecommunications Area Master Station Pacific (NCTAMS PAC) is located in

Wahiawa, Hawaii, on the island of Oahu. NCTAMS PAC includes subordinate commands Naval

Computer and Telecommunications Station (NCTS) San Diego, NCTAMS PAC Detachment Puget Sound, NCTS Guam, which includes Finegayan Bay and Naval Radio Transmitter Facility (NRTF) Barrigada, and

NCTS Far East, which has detachments in Misawa, Atsugi, Okinawa, Singapore and Diego Garcia, British

Indian Ocean Territories (B.I.O.T.), and NCTAMS PAC Detachment Kojarena. NCTAMS PAC AOR extends from Maryland to the east coast of Africa. NCTAMS PAC provides and supports critical Command, Control, Telecommunications, Computers, and Intelligence (C4I) and Strategic Communications for the

Department of Defense (DOD), Homeland Security, civilian law enforcement agencies, and allies throughout the Pacific theater and Indian Ocean. All sites operate 24 hours a day, 7 days a week unless otherwise noted. Other support is provided to other DOD and non-DOD activities, such as Army Remote

Monitor Control Equipment (RMCE), Naval Research Laboratory (NRL), and other agencies and countries as directed by US Navy and DOD.

The scope of this PWS includes on-site services in Hawaii and Geraldton, Australia. This PWS may be modified to include on-site services in Guam. Resources shall be utilized across all CLINS to provide the most efficient economical support.

1.0.1 Hawaii

The following sites are located within the US State of Hawaii.

1.0.1.1 Satellite Communication (SATCOM) Facility Bldg. 409 Compound, NCTAMS PAC, Wahiawa

The SATCOM facility (DoD SATCOM Gateway) is a designated High-Altitude Electromagnetic

Pulse (HEMP) 24x7 mission operations facility located at NCTAMS PAC, near the town of

Wahiawa on Oahu and is on approximately 10 acres of land. It primarily consists of strategic and tactical satellite earth terminals and baseband terrestrial network systems interfacing to the

DoDIN and Navy networks providing over-the-horizon communications to the DoD and its partners. The contract includes the operation and maintenance of the facilities, HEMP system, Earth Terminals, baseband systems, antennas, and ancillary equipment.

Wideband Super-High Frequency (SHF) Satellite Systems include: 3 MET AN/FSC-52C dual X/KA band terminals, two C Band terminals, two KU band Terminals, and two KA band terminals interfacing to both Military and commercial satellites. These terminals providing services to Joint and Navy terrestrial networks. Includes the remote operations and management of the

Combine Communications Gateway Geraldton (C2G2) MET terminals and Terrestrial networks.

Protected Extremely High Frequency (EHF) Satellite systems include Three Advanced EHF (AEHF)

Navy Multiband Terminals (NMT's) and Three DoD Teleport Program AEHF Terminals (Six total).

Provide an interface to both DoD and Navy terrestrial networks and services. The systems terminate inside BLDG 409 via the equipment shelter on the east side of BLDG 409. All AEHF antennas are covered by domes and located on pedestals adjacent to the equipment shelters.

The Navy terminals require maintenance only; the systems are provisioned and operated remotely by the Technical Control Facility at BLDG 500.

Ultra-High Frequency (UHF) Systems include: Two Teleport Program deployed UHF antennas.

Mobile User Objective Systems (MUOS) consists of: The single Global Network Management

Facility (NMF) Operations Center responsible for managing the global terrestrial transport mesh network, the two Switching Facilities (SF's) at Wahiawa & Virginia (remotely managed), and the four Radio Access Facilities (RAF's) located at Wahiawa, Virginia, Italy, and Australia.

DISN Terrestrial Optical and MPLS IP Networks. The site is a major junction and service delivery node site for the DISN terrestrial optical and MPLS IP router networks providing dedicated and

IP network interfaces to the SATCOM systems locally and customer interfaces within the Island.

Local Element Custodian functions to support the BLDG 409 compound mission.

System Administrative functions for the MUOS Network and SATCOM Gateway systems.

1.0.1.2 Information Management Support (IMS) NCTAMS PAC, Wahiawa Provide Web Development, Portfolio Management, Software Development, Database

Management, Information Assurance / Risk Management Framework, and Systems Security

Administration in support of system and application support in four functional areas, for

NCTAMS PAC AOR on DOD US Navy INTRANET, INTERNET, and EXTRANET.

Work involves SQL, SharePoint client and Microsoft Office SharePoint Server (MOSS) 2016, SharePoint On-line, MS O365, Teams, Power Apps, MS Business Intelligence (BI) family of tools, ASP.NET, JAVA, Simple Object Access Protocol (SOAP), Extensible Markup Language (XML/XSL), and C+. May analyze and design databases within an application area, working individually, or database development as part of a team.

Work involves Host Based Security System (HBSS), Windows Operating Systems, network components and operations, MS Access, SharePoint, and workflow. ASP.NET, C#, SharePoint

Developer.

The IMS hour of operations are 6:00 AM – 6:00 PM Hawaii Time, Monday through Friday and is to be staffed 8 hours per day during this period onsite at Bldg. 105 in Wahiawa, NCTAMS PAC, coordinated with the supported sites.

1.0.1.3 Naval Radio Transmitter Facility (NRTF) Lualualei (LLL) NRTF Lualualei is located on the Leeward coast of Oahu and is on a 1,745-acre tract of land.

NRTF Lualualei houses very low frequency (VLF) and high frequency (HF) transmitter systems for

NCTAMS PAC Hawaii. The facility borders the Naval Magazine, Lualualei. Antenna fields occupy a major portion of the land at NRTF Lualualei, and the major structures are the VLF transmitter

BLDGs 2 and 3, HF transmitter BLDG 1, facilities maintenance BLDG 4, administrative BLDG 66, warehouse BLDGs 64 and 67. The consolidated 24x7 operations center for LLL is staffed within

Bldg. 2.

Operation and maintenance of the AN/FRT-64 Very Low Frequency (VLF) transmitter, Low Band

Universal Communications System (LBUCS) and legacy, HF Global Communications System

(HFGCS) transmitters, two 1500-foot-tall VLF antenna towers with one 200 foot “P” tower, High

Frequency (HF) antennas, supporting structures, ancillary equipment, facilities, perimeter security fencing, and grounds maintenance.

1.0.1.4 Tactical Support Communications (TSCOMM), MCBH

Tactical Support Communications (TSCOMM) Kaneohe is a tenant activity of Marine Corps Base

Hawaii (MCBH), Kaneohe Bay, HI and is located in the Tactical Operations Center BLDG #6470.

MCBH Kaneohe Bay, HI is located on the island of Oahu, lying on the southeast side of the island about three miles east of the Kaneohe central business district. TSCOMM Kaneohe’s mission is to provide high-quality information systems, services, and communications support to all its customers. Among its customers are:

COMPATRECON Wing Ten, Tactical Operations Center, and one active-duty Maritime Patrol (VP) squadron located at MCBH. The TSCOMM system exchanges data through a variety of communications paths, circuits, and media. This includes High-Frequency Global

Communications System (HFGCS) via ACAS (Any Computer, Any Station), LINK-16, Imagery via

AN/TSC-206A(V)1 RF300M-V250A, AN/TRC-232A(V)1 150W HF COMMS System, and AN/TSC-

210B(V1) MT-32 Voice Communication System (VCS).

TSCOMM Kaneohe is under the administrative control of NCTAMS PAC. TSCOMM Kaneohe receives operational direction from COMPATRECON Wing Ten, Tactical Operation Center, and

NCTAMS PAC.

Local Element Custodian functions to support Information Technology and Communications services for TSCOMM Kaneohe and its customers.

1.0.1.5 Global Command and Control System (GCCS) Makalapa

The NCTAMS PAC GCCS Support Facility (GSF) supports the US Pacific Fleet (PACFLT) and US

Indo-Pacific (USINDOPACOM) in implementing the Global Command and Control System, Joint

(GCCS-J). These are state-of-the-art, event-driven, computer systems and local area networks

(LANs), which feature comprehensive command and control applications, connect to the

SIPRNET, and other networks, supporting staff, action officers, Joint Task Forces and subordinate commands in Korea, Japan and elsewhere in USINDOPACOM. The GCCS Support facility supports mission critical GCCS applications Common Operational Picture (COP), and a number of

Government Off The Shelf (GOTS) and Commercial Off The Shelf (COTS) products.

The IT support for GCCS to includes troubleshooting, documenting problems, and solutions maintaining existing and developing new tools to streamline operations and maintenance.

The GCCS Support Facility (GSF) hour of operation are 6:00 AM – 6:00 PM Hawaii Time, Monday through Friday and is to be staffed 8 hours per day during this period onsite at the GCCS Support

Facility on Joint Base Pearl Harbor-Hickam, coordinated with the supported sites.

1.0.1.6 Reserved.

1.0.2 Australia

The following site is located in the country of Australia.

1.0.2.1 NCTAMS PAC Detachment Kojarena

NCTAMS PAC Det. Kojarena is collocated with the Australian Defence Satellite Communications

Station (ADSCS) near Geraldton, Western Australia. The site consists of the Mobile Users

Objective System (MUOS Radio Access Facility (RAF) and three MUOS Satellite Earth Terminals;

satellite communications capabilities as part of the DoD Combined Communications Gateway

Geraldton (C2G2) facility and three MET Terminals operated and maintained in partnership with

Australia Department of Defence (ADOD) and is to establish other arrangements required for that Ground Station to operate as a gateway.

The Remote Monitoring and Control Equipment (RMCE) suite provides connectivity to the wideband satellite operations center (WSOC) facilities to operate and manage the Wideband

Global Satellite (WGS). RMCE provides the U.S. Space Force with a remote capability for platform, payload and transmissions control over the WGS constellation. The Australian sites will be remotely controlled and monitored by the WSOCs.

The RMCE equipment are collocated with the Combined Communications Gateway Geraldton

(C2G2) in the Electronic Equipment Building (EEB).

The Station provides beyond-line-of-sight communications with multiple Wideband Global

Satellite Communications (SATCOM) (WGS) and MUOS satellites operating over the Pacific and

Indian Ocean.

The contractor provides on-site operations and maintenance support of equipment, systems, and facility for the Mobile User Objective System (MUOS) Radio Access Facility (RAF) and three

Ka-band antennas with 60-foot dishes.

DISN Terrestrial Optical and MPLS IP Networks. The site is a major junction and service delivery node site for the DISN terrestrial optical and MPLS IP router networks providing dedicated and

IP network interfaces to the SATCOM systems locally and customer interfaces within the Island.

The hour of operation is between 6:00 AM – 6:00 PM Hawaii Time, Monday through Friday and is to be staffed 8 hours per day during this period, onsite at Detachment Kojarena, Western

Australia, coordinated with the supported sites.

1.0.2.2 Harold E Holt

Naval Communication Station Harold E Holt is a remote facility located at Exmouth, Western

Australia and provides VLF communication transmission services in support of United States, Australian, and allied ships and submarines. The Station is operated and maintained by the

Australian Department of Defense on behalf of the Commonwealth of Australia and the United

States of America as per the provisions outlined in a formal agreement between both countries signed 16 July 2008.

The Low Band Universal Communications System (LBUCS) is a modernization program that upgraded the low power transmit and receive subsystems of the Fixed Submarine Broadcast

System (FSBS), which are approaching their operational end of life. LBUCS will ensure operational capability of the Very Low Frequency (VLF) architecture by providing system life extension and flexibility of submarine broadcast reception to submarines operations. LBUCS also delivered a simplified shore architecture, maintaining capability while maximizing use of shore infrastructure.

The HEH site is supported by the Detachment Kojarena to perform system administration and maintenance functions i.e. audit system logs, patching, password reset, restoring a system/equipment to an operational condition. These functions are completed every 60 days or as require to keep system operational.

1.0.2.3 Reserved

1.0.3 Guam

The following site is located in the US Territory of Guam. This is a potential operations location that may be incorporated later as a contract modification.

1.0.3.1 SATCOM Facility, NCTS Guam, Finegayan, Guam

The SATCOM facility is located at NCTS Guam, in the village of Finegayan on Guam. The NCTS

Guam assets primarily consist of strategic Navy, STEP, and backhaul systems and is referred to as the DOD Gateway. NCTS Guam assets include one AN/FSC-78, two AEHF NMT’s, and two commercial KU band terminals. The contract includes the operation and maintenance of the

Earth Terminal, baseband systems, antennas, and ancillary equipment. The major operational site is BLDG 285.

There is one AN/78 terminal located in BLDG 285 with an antenna dish and pedestal platforms located adjacent to BLDG 285.

There is one AEHF NMT designated as “surface” and one AEHF NMT designated as “sub”. The systems terminate inside of BLDG 285 via the multiple access points. All AEHF antennas are covered by domes and located on pedestals adjacent to the facility. The “surface” terminal are locally operated and the “sub” terminal is remotely operated CSG-7.

There are two 9-meter commercial KU terminals located in BLDG 330 and 331 inside of the

SATCOM compound. These terminals are remotely operated from BLDG 285. Associated baseband equipment is located in BLDG 285.

Planned installations include two each GSC-52B Modernized Enterprise Terminals (MET’s) and a dock are to support up to five each Secure Mobile Anti-Jam Reliable Tactical Terminals (SMART-

T’s). Installations scheduled for FY23/FY24 timeframe.

This compound also hosts tenants that consist of the Army Regional Hub Node, USSF 10 SOPS

(formally NAVSOC), and the Naval Research Lab.

1.0.3.2 Reserved For Potential Future Guam Locations

1.0.4 Reserved For Potential Future Geographic Locations

1.1 Services and Description of Systems

The Contractor shall provide all labor, supervision, management, and other items necessary to operate and maintain the facilities operating under NCTAMS PAC at the following sites: NRTF

Lualualei, DoD SATCOM Gateway Facility Wahiawa, TSCOMM Facility Kaneohe Bay, MUOS Site

Wahiawa, and Detachment Kojarena Australia. NCTS Guam is a potential operations location that may be incorporated later in the contract period.

The Contractor shall operate and maintain all related equipment and services, as required, to include but not limited to: transmitters, receivers, antennas, ancillary equipment, security fences, alarms and monitoring systems, landscaping, and facilities. Test equipment calibration support is required for all locations.

Only IT support is required for Information Management Support Team (IMST) Wahiawa and

Global Command and Control System (GCCS) at Makalapa locations.

Note: Not all services are required at every location. See specific sections in PWS for detailed requirements.

1.1.1 Any Console Any Station (ACAS)

ACAS allows remote control of the HFGCS assets and is operated at the Tactical Support

Communications Center (TSCOMM) in Kaneohe Bay. See section 3.2.8.1.

1.1.2 AN/TSC-210B (V)1 Voice Communication System (VCS)

AN/TSC-210B (V)1 MT32 Voice Communication System (VCS) - provides twenty-four 4W E and M interfaces housed within the channel bank. MT32 Voice Switch provides individual conference adjustment of audio levels to interface to a wide variety of embedded radios and legacy cryptographic equipment.

1.1.3 Reserved

1.1.4 Ballistic Missile Defense System (BMDS)

Ballistic Missile Defense System is an integrated, ‘layered’ architecture that provides multiple opportunities to destroy missiles and their warheads before they can reach their targets. The system’s architecture includes networked sensors and ground and sea-based radars for target detection and tracking, ground and sea-based interceptor missiles for destroying a ballistic missile, and a command, control, battle management, and communications network providing the warfighter with the needed links between the sensors and interceptor missiles.

1.1.5 Combined Communication Gateway Geraldton (C2G2), Kojarena, AUS The DISA Gateway/Teleport facility on the Australian Defense Satellite Communications Station in Geraldton, Australia is co-located with the existing MUOS site. The C2G2 consists of three terminals, designated as, GYA, GYB and GYC, and two separate baseband suits of equipment.

GYA and GYB are US owned terminals and will be remotely managed from Wahiawa, HI (see section 3.2.4.7) and locally maintained. GYC is owned by the Australian Department of Defense and this terminal will be remotely managed from Harden, AU by the Australian Satellite

Operations (SATOPS) and locally maintained by the NCTAMS PAC maintenance staff stationed in

Geraldton, Australia.

1.1.6 Cybersecurity and Information Assurance (IA)

All sites (excluding Makalapa) have integrated cybersecurity support that includes duties of

System Administrator for systems and servers supporting satellite, network, and baseband systems, downloading IAVA, system security patches, and other requirements.

1.1.7 DISN Service Delivery Node (SDN)

DISA's terrestrial networks consisting of Dense Wavelength-Division Multiplexing (DWDM), Synchronous Optical Network (SONET), and Multi-Protocol Label Switching (MPLS) Internet

Protocol (IP) Router networks provide the long-haul data network transport infrastructure for dedicated and virtual customer services. Services interface to both dedicated customer circuits locally as well as to interface to SATCOM assets for customers desiring connectivity to the

DoDIN.

1.1.8 Facilities

Includes, but is not limited to, Antennae Maintenance, Physical Security Systems (CCTV, etc.), Grounds Keeping, Facility inspection/maintenance, and generating repair tickets, General

Cleanliness.

1.1.8.1 Buildings

Maintain a sanitary environment and a clean professional appearance IAW the Contractors

Quality Control plan and the Governments Quality Assurance Surveillance Plan. Perform minor maintenance (Minor Maintenance defined in PWS section 2.5.3.2).

1.1.8.2 Antennae, Matric Switch, & Earth Terminals

Preventive maintenance and inspection of all earth terminals, antennae, and towers under the

NCTAMS PAC Control. The Antennae field includes 27 active and 10 inactive (Layup) transmit

HFGCS antennae at Lualualei and 6 HFGCS receive antennae at Wahiawa; Two 1500 ft VLF

Towers, one tower on Kolekole Pass, and 20 SATCOM earth terminals. Contractor shall utilize

DoD Approved Product List (APL) technology solutions to the maximum extent possible to perform preventive maintenance check and inspections.

1.1.8.3 Grounds

Perform grounds maintenance, vegetation & weed control, grass cutting, and brush control of the Lualualei Radio Transmitter Facility (1745 Acre compound) and immediate area of the

HFGCS receive antennae located at JBPHH Wahiawa Annex (Approximately 2 - 3 Acres) IAW the

Facilities Maintenance Plan (See Exhibit in Section J).

1.1.9 Global Broadcast Service (GBS)

The Global Broadcast Service (GBS) is a combined United States Space Command and Command, Control, Communications, and Intelligence (C3I) system, that provides a one-way wideband/high throughput of information to forces garrisoned, deployed, or on the move.

1.1.10 Global Command and Control System (GCCS)

The Global Command and Control System (GCCS) enhance information superiority and support the operational concepts of full-dimensional protection and precision engagement. It fuses select C2 capabilities into a comprehensive, interoperable system by exchanging imagery, intelligence, status of forces, and planning information. GCCS provides a robust and seamless

C2 capability to the Combatant Commands, SECDEF, NMCC, CDRs, JFCs, and Service Component

Commanders. GCCS offers vital connectivity to the systems the joint warfighter uses to plan, execute, and manage military operations.

1.1.11 High Frequency Global Communications System (HFGCS)

The HFGCS radio station is a High-Frequency (HF) communication system that permits point-to-point and ground-to-air- to-ground communications by voice, Continuous Wave (CW), and data.

Twenty-nine solid-state radio transmitters and associated equipment are located at RTF LLL.

The Wahiawa Annex Receiver facility houses the receive radio equipment for the High

Frequency Global Communications System. The receive radios are not in scope of this contract, they are operated and maintained by the NCTAMS PAC Military personnel.

The Antennae field includes 27 active and 10 inactive (Layup) transmit HFGCS antennae and two matrix switches at Lualualei and 6 HFGCS receive antennae at Wahiawa. The antennae totals are subject to change based on the capability of re-activating antennae in lay-up.

A Centralized Network Control Station (CNCS) is located at Andrews AFB and various remote-control sites with the Any Console Any Station (ACAS) terminal provide remote control of station equipment.

The USAF High Frequency Global Communications System is a worldwide network of 15 high-power HF stations providing command and control communications between ground agencies and US military aircraft and ships, allied military, and other aircraft are also provided support

IAW agreements and international protocols as appropriate. The HFGCS is not dedicated to any service or command, but supports all DOD authorized users on a traffic precedence/priority basis with the following services:

General Phone Patch and Message Relay Services, Automatic Link Establishment (ALE), HF Data

Support, Command and Control Mission Following, Emergency Assistance, Broadcasts, HF

Direction Finding Assistance, ATC Support, E- Mail connectivity to NIPRNet and SIPRNet, and

Unified Capabilities Audio Communications Functionality (UC/ACF) Station to convert audio to

Internet Protocol (IP).

1.1.12 Information Management Support (IMS)

Information management support includes communication systems Knowledge Management oversight, information tracking, and automated services in the day-to-day regional communications environment for NCTAMS PAC. This consists of support for Web development, Software (Database) development, and Database Administration while specializing in Share

Point, Active Directory and user unique web application development.

1.1.13 Low Band Universal Communication System (LBUCS)

The LBUCS Program integrates a variety of Navy/military communications systems, programs, and equipment, and employs commercial technologies to facilitate delivery of submarine message communications. LBUCS TTE provides Radio Frequency (RF) injection points and equipment to process, store, and forward data to submarine platforms.

1.1.14 MIDAS

Multiplexer Integration and DCSS (Digital Communications Satellite Subsystem) Automation

System (MIDAS) primarily provides multiplexing and switching functions.

1.1.15 Mobile User Objective System (MUOS)

The Mobile User Objective System (MUOS) is currently a DOD capability, which utilizes a combination of satellites and ground stations providing a militarized 3G cellular like functionality to the warfighter. NCTAMS PAC is responsible for the only global Network Management Facility

(NMF), system administration, and maintenance management for all four-ground stations.

Switching Facilities (SF's) located at Wahiawa and Virginia. Radio Access Facility (RAF's) Ground stations are located in Hawaii, US; Geraldton, Australia; Virginia, US; and Niscemi, Italy. Staffing and on-site maintenance at the SF and RAF at Virginia, US and RAF at Niscemi, Italy sites are a

NCTAMS LANT responsibility and is not covered under this contract.

1.1.16 Navy Terrestrial Transport Networks

The Navy's Terrestrial Transport networks (CT CORE, ADNS, etc.) interface the Fleet Network

Operations Center missions to SATCOM Gateway assets to provision beyond the horizon services to afloat mission users.

1.1.17 Protected Tactical Enterprise Service (PTES) Joint HUBS Protected Tactical Enterprise Service (PTES) provides the ground system required for the use of the Protected Tactical Waveform (PTW) over the Wideband Global Satellite Communications

(SATCOM) (WGS). Use of the PTW provides adaptive, anti-jamming (AJ) communications to tactical US and allied warfighting efforts.

1.1.18 SATCOM AEHF

AEHF is a joint-service communications satellite providing survivable, global, secure, protected, and jam-resistant communications for high-priority military ground, sea and air assets in the latitudes located 65 degrees above and below the equator. Besides the U.S., the system provides protected satellite communications to our international partners: Canada, United

Kingdom, Netherlands, and Australia. AEHF allows the National Security Council and Unified

Combatant Commanders to control their tactical and strategic forces at all levels of conflict through general nuclear war and supports the attainment of information superiority.

The NMT provides physical and electromagnetic survivability, resistance to jamming and

Electromagnetic Interference (EMI), and Low Probability of Intercept (LPI)/Low Probability of

Detection (LPD) capabilities against current and projected threats. Data rates that range between 75 bps to 8 Mbps for voice, data, or video. It will provide protected wideband communications for ships in the Q, Ka and X bands simultaneously with dual antennas, while submarines can utilize Q and X bands simultaneously, and shore commands will utilize the Q band only. The NMT will also receive Global Broadcast Service (GBS) on ship and submarine antennas.

1.1.19 Wideband Global Satellite (WGS)

The Wideband Global SATCOM (WGS) satellites will complement the DSCS III Service Life

Enhancement Program (SLEP) and GBS payloads, and offset the eventual decline in DSCS III capability. With six fully operational WGS satellites, each will be able to downlink 2.4 Gbit/s of data to tactical users. WGS-1 services the Pacific AOR WGS will offer 4.875 GHz of instantaneous switchable bandwidth, thus each WGS can supply more than 10 times the capacity of a DSCS III Service Life Enhancement Program (SLEP) satellite.

1.1.20 Teleport DoD

The Teleport System is a telecommunications collection and distribution point providing deployed war fighters with multiband, multimedia, and worldwide reach-back capabilities to the

DISN. Teleport is an extension of the STEP program, which currently provides reach-back for deployed warfighters. The Teleport system provides additional connectivity via multiple military and commercial SATCOM systems and provides a seamless interface into the DISN. The system provides inter-and intra-theater communications through a variety of SATCOM choices and increased DISN access capabilities.

1.1.21 SATCOM Modem and Subsystems

The SATCOM missions are provisioned over SATCOM modem suites such as Enhanced

Bandwidth Efficient Modem (EBEM) Linkway, IDERECT, MPM-3000, SLM-5650B Satellite

Modems, sub-systems and network management suites.

1.1.22 SATCOM System Network Management Systems (NMS)

NMS includes a situational awareness (SA) feed with status information to provide extend visibility across the multiple systems and technology stack supporting moderns, Commercial off the Shelves (COT) Software/Hardware, and programs web applications. NMS provides real-time network utilization monitoring via NetCool, Gateway Management System (GMS), SPLUNK and other SA tools.

1.1.23 Reserved

1.1.24 Tactical Support Communication Center (TSCOMM)

The Tactical Support Communications (TSCOMM) mission is to provide information systems, services and communications support, consistent with existing technology and expertise in support of the Commander of Patrol and Reconnaissance Wing Ten. (COMPATRECONTEN).

Additionally, the TSCOMM provides a local stand-alone backup for the USAF High Frequency

Global Communications System (HFGCS) by providing command and control communications between ground agencies, US military aircraft, and ships. Provides Very-High Frequency

(VHF)/Ultra-high Frequency (UHF) SATCOM support to TSCOMM Missions.

1.1.25 Reserved

1.1.26 Reserved

1.2 Tools and Documentation

1.2.1 3M, Navy’s Materials Maintenance Management System The Contractor shall meet all applicable regulations, instructions, and standards indicated throughout the PWS. The Contractor shall follow Navy 3M requirements for all maintenance.

To the extent, any of these specified standards are inconsistent with industry standards, the more stringent shall apply, and the Contractor shall inform the Government immediately of the inconsistency with Navy 3M Maintenance Index Pages (MIPs) and List of Effective Pages (LOEPs).

Contractor shall record corrective maintenance actions into Automated Work Notification

(AWN) in accordance with NCTAMS PAC Instruction 4790.2 Series. The Contractor shall be responsible for the 3M program consisting of Work Centers:

BMUO - MUOS

BCVC - NRTF Lualualei

BCIC - TSCOMM

BCSC - DOD Gateway Wahiawa

(Work Center Designator projected to be created at a later date) - Detachment Kojarena

1.2.2 Configuration Management

The contractor shall meet all applicable standards for maintaining configuration management of systems and equipment. The contractor shall utilize the government provided SAM-T asset management tool to manage configuration of systems and equipment in accordance with DoD

Instruction 8320.03, SECNAV Instruction 4440.34.

1.2.3 Federal Supply System

The Contractor shall use the Federal Supply System as a primary source to procure materials, supplies, equipment, and parts for Communications-Electronics equipment listed in Site

Inventories Attachment for Cost Reimbursement CLIN’s. Use of this system does not in any way relieve the Contractor of the responsibility for providing timely and quality performance.

1.2.4 Purchase Request Form (PRF) Ordering System

The contractor must prepare an appropriate PRF on the NCTAMS PAC portal. The PRF must be approve before any procurement action can be carried out. The Purchase Request Form (PRF) application was created to assist N45 Supply with the creation, tracking, processing, and workflow of their PRF’s. It is also used by N00FM Finance, departmental OPTAR Holders, and

PRF approving authorities.

1.2.5 Quality Assurance Surveillance Plan (QASP)

In accordance with the Quality Assurance Surveillance Plan Attachment, the Government will conduct performance assessments of Contractor performance to ensure services and products comply with contract requirements and payment is proper. The Government may use several methods of evaluation to assess performance, both interim and final, and In accordance with the Quality Assurance Surveillance Plan Attachment, the Government will conduct performance assessments of Contractor performance to ensure services and products comply with contract requirements and payment is proper. The Government may use several methods of evaluation to assess performance, both interim and final, and may vary these assessment methods and frequencies based on Contractor performance.

1.2.6 Reserved

2.0 Management and Administration

2.1 Administration - General

2.1.1 Access Control

2.1.1.1 Access to Buildings

The Contractor shall monitor visitors and control access into restricted areas under their responsibility IAW NCTAMS PAC Command Security Instruction 5510.1B, DODM 5200.01 VOL 1-

3, and SECNAV 5510.36B. Access will only be allowed to those individuals who have been properly cleared into restricted areas or other controlled access areas. The Contractor shall be properly credentialed for access to Navy Installations. Credentials shall be obtained from the local Navy Installation Visitor Control Center.

The Contractors must pass criminal history and Sex Offender Registration & Notification Act check to obtain the Defense Biometric Identification System (DBIDS). Initial background checks will look at the previous ten years and checks will continue to be completed annually or for each request submitted to the Pass & ID office.

The credentialing system is subject to change. Regardless of the credentialing system in use, it is the Contractor’s responsibility to ensure proper Navy Installation access for personnel.

Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The

Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all buildings and facilities under the Contractor’s cognizance at the end of each workday or shift period.

2.1.1.2 Access to Work Areas/Key Control

The Contractor shall make all arrangements necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. Keys/padlocks and X10 cypher locks/combinations, and safes issued to the Contractor require controls IAW NCTAMS PAC Command Security Instruction 5510.1B, DODM 5200.01 Vol 1-3, and SECNAV 5510.36B; the Contractor is responsible for adequate security of the buildings and facilities. The Contractor shall develop procedures covering key control to ensure all keys and combinations provided to the Contractor by the Government are not lost, misplaced, or compromised. In the event that keys and/or combinations are lost or compromised, the Contractor shall immediately notify the COR, and shall replace or re-key the affected lock or locks at the direction of the COR.

2.1.2 Audits/Inspections and Government Visitors

The Contractor shall provide assistance for all surveys/inspections/reviews/audits conducted by the Government within the purview of this contract. This may include visiting all sites to assess

PWS functional areas included in this contract. The contractor may be requested to provide recommendations for changes to enhance overall mission and/or comply with regulatory requirements. The Contractor shall provide any support that the Government may deem necessary, including planning, preparation support, and knowledgeable personnel to conduct tours, surveys, and inspections of the PWS functional areas at no additional cost to the

Government.

2.1.3 Cost Control and Reporting

The Contractor shall ensure all repair parts, materials, etc. (all non-labor costs) are of the correct specification to ensure proper repair. The Contractor shall follow Government small purchase requirements IAW FAR Part 13 to ensure all procurements are cost effective, and in the

Government’s best interest.

The Contractor shall provide to the COR a monthly cost report identifying all reimbursable parts and materials purchased, supported by bids received and costs incurred.

2.1.4 Conferences and Meetings

The Contractor shall be required to attend and participate in daily administrative, operational, coordination meetings and conferences as requested by the Government. Key positions maybe required to attend meetings up to the TS SCI level.

2.1.5 Damages

2.1.5.1 Damages Due to Natural Causes

Repair of any Government property damaged by circumstances beyond the control and without fault or negligence of the Contractor, such as, but not limited to, Acts of God, vandalism, fires, floods, earthquakes, and unusually severe weather. All labor and material costs for circumstances described in this paragraph shall be borne by the Government.

2.1.5.2 Damages Due to Contractor Negligence

Any Government property damaged by the Contractor due to negligence, vandalism, or poor workmanship shall be repaired or replaced by the Contractor at no cost to the Government.

2.1.6 International Law

Contractor shall comply with the host country laws for foreign country operations areas, i.e., Immigration, (visas), tax, and other applicable laws related to staffing and operations in the host country. Obtain all necessary licensing agreements required to disclose information to foreign coalition forces to assist with mission operations, trouble isolation, and repair of systems in remote location in foreign country.

2.1.7 Instructions, Directives, and References

The Contractor shall comply with all technical and administrative regulations, directives, equipment publications, instructions, and notices applicable to the performance of this contract as specified throughout the PWS. The Contractor shall perform operation and maintenance of systems, ancillary equipment, and facilities in accordance with SOPs and all applicable directives.

Hard copies of all SOPs shall be available at the site and maintained electronically by the

Contractor on the NCTAMS PAC portal.

2.1.8 Permits, Licenses, and Professional Certifications

The Contractor shall obtain all required permits, licenses, (i.e., FCC Commercial C & KU band);

Professional Certifications (Net+, Security+, CISSP, etc.) and authorizations to perform work under this contract and comply with all the applicable federal, state, and local laws and regulations. The Contractor shall provide evidence of such permits and licenses to the COR before work commences and at other times as requested by the COR.

2.1.9 Reports

The contractor shall deliver all reports as specified in Section 3 of the PWS.

2.1.10 Technical Library

The Contractor shall maintain and continually update the technical library to ensure the contents are current, complete, and accurate and technical information related to this contract is available to authorized Government and Contractor patrons when needed.

The existing Technical Library (consisting of an electronic database and hard copy documents) will be provided to the Contractor. The library includes, but is not limited to, facility drawings, operation and maintenance manuals, technical manuals, maps, one-line diagrams, master metering diagrams, inventory, Standard Operating Procedures (SOPs), as-built drawings, manufacturer’s drawings, warranties, Government publications, record drawings, instructions, HAZMAT data sheets, and other appropriate material.

In the absence of a Standard Operating Procedure (SOP) for any given operational or maintenance function, the Contractor will generate the required SOP within 45 days of identification, citing Best Industry Practices and/or DOD guidelines, whichever is more stringent.

The Contractor shall monitor the use of the libraries to ensure materials are returned and data integrity is not compromised. The libraries are the property of the Government and shall be turned over to the COR upon completion or termination of the contract. The Government shall have full access to the physical location of the Technical Library, as well as remote access via the

NCTAMS PAC portal.

2.1.11 Contractor Organizational Chart

The Contractor shall maintain current and furnish to the COR a copy of the…