Attachment 05 Contractor Surveillance Plan (CSP).pdf

N00421-20-R-0102

Source Selection Information 1 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Contract Surveillance Plan for

Counter Unmanned Air Systems (C-UAS)

1. Purpose

This Contract Surveillance Plan (CSP) document is developed and applied by the Government to ensure systematic Quality Assurance (QA) methods are used in the administration and surveillance of tasking under the Contract. The intent is to ensure the Contractor performs In

Accordance With (IAW) the Statement of Work (SOW), and the Government receives the quality of services called for in each Task Order (TO) SOW.

This Contract is to provide In-Service Engineering Activity support (ISEA) of C-UAS systems;

engineering and characterization of system and sub-system components; integration of system and subsystem components; shipping of systems, sub-systems, components, and parts;

development of training curriculum, training materials, and delivery of formal training programs;

logistics engineering support; supply system management and material control; testing of C-UAS systems; repair of C-UAS systems; laboratory maintenance; quality assurance; and technical management support. The tasking may also include providing of C-UAS systems technical assistance by phone, electronic mail, or on-site aboard U.S. Navy ships, onboard shore installations, at the pertinent host country, aboard the host country’s ships, in theatre locations, or at other sites as directed by the U.S. Government.

This Contract will have Cost Plus Fixed Fee (CPFF) term Contract Line Item Numbers (CLINs) for labor and corresponding cost reimbursable CLINs for Other Direct Costs (ODCs). The

Contract will have a five-year ordering period. A properly executed CSP will assist the

Government in achieving the objectives of this procurement.

2. Authority

Authority for issuance of this CSP is provided under Contract Section E - Inspection and

Acceptance, which provides for inspections and acceptance of the services, products and documentation called for in the Contract executed by the Contracting Officer (KO) or a duly authorized representative.

3. Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan (QCP) and the CSP. The Contractor, and not the Government, is responsible for the QCP, which defines the management and quality control actions necessary to meet the quality standards set forth in the Contract and all resultant orders.

The CSP provides Government surveillance oversight of the Contractor’s efforts to assure they are timely, effective, and delivering the results specified in the Contract and each TO.

Source Selection Information 2 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

4. Government Resources

The following definitions for Government resources are applicable to this plan:

KO: A person duly appointed with the authority to enter into a contract (Procuring Contracting

Officer (PCO)), or a person with the authority to administer contracts (Administrative

Contracting Officer (ACO)) and make related determinations and findings on behalf of the

Government. The PCO for this contract is Stacey MacMillan (AIR-2.5.1.4). Contracting officers are designated via a written warrant that sets forth limitations of authority.

Contracting Officer’s Representative (COR): An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the Contract. The COR will be appointed in the resulting Contract. The limitations of authority are contained in the letter of appointment.

Alternate Contracting’s Officer Representative (ACOR): An individual appointed in writing by the PCO to act as their authorized representative, in the absence of the COR, to assist in administering the Contract. The ACOR will be appointed in the resulting Contract. The limitations of authority are contained in a written letter of appointment.

Government Project Lead (GPL): The COR designates individual GPLs to assist in administering of specific efforts under the Contract.

5. Responsibilities

The following Government resources will have responsibility for the implementation of this

CSP:

KO: The KO (PCO or ACO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the Contract and safeguards the interests of the

United States in the contractual relationship. It is the KO that assures the Contractor receives impartial, fair, and equitable treatment under the Contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

COR: The COR is responsible for technical administration of the Contract and assures proper

Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect contract price, terms or conditions shall be referred to the KO for action.

ACOR: The ACOR assists the COR for technical administration of the Contract and assures proper Government surveillance of the Contractor’s performance. The ACOR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf.

Any changes that the Contractor deems may affect contract price, terms or conditions shall be referred to the KO for action.

Source Selection Information 3 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

GPL: The GPL is responsible for assisting in administering of specific efforts under the

Contract. A GPL cannot, in any manner, alter the scope of the Contract, make commitments or authorize any changes on the Government’s behalf.

6. Methods of QA Surveillance

a. Contractor Performance Assessment Reporting System (CPARS): The marketplace for this type of effort is very competitive. As such, the successful offeror has a vested interest in the Government-generated CPARS under this Contract. Additionally, an evaluation using the CPARS format will be performed at the end of each ordering year. This evaluation will be one (1) determinant in the award of future contracts or TOs. The

Government will address the quality of product or service, schedule, cost control, business relations, management, utilization of Small Business (SB), and other important areas for this procurement. Some of the monitoring methods to be used will be Government observation, review of reports, customer feedback and review of Contract Data Requirements Lists

(CDRLs). As this information may affect future source selections throughout the

Department of Defense (DoD), as well as the continuation of this tasking, the annual

Government assessment will be used appropriately as an additional performance oversight and communication tool within the policies of this CSP.

b. CSP: This document will be used by the COR, ACOR, and GPLs in the technical administration of this contract. In addition to the below instructions, the form to be used for documentation of QA surveillance is the Surveillance Activity Checklist (SAC).

7. Surveillance

Enclosure (2) sets forth the performance standards, incentives and surveillance methods for the

Contractor, the COR and GPLs while Enclosures (1) and (3) provides the checklist and means for the COR to document the results of the surveillance and will be provided to the KO.

8. Documentation

In addition to providing reports to the KO, the COR will maintain a complete QA file. The file will contain copies of all reports, evaluations, recommendations and any actions related to the

Contractor’s performance of the QA function, including the originals of the QA Checklists. All such records will be maintained for the life of the Contract. The COR will forward these records to the KO at termination or completion of the Contract.

9. Enclosures

Enclosure (1): SAC

Enclosure (2): Quarterly Evaluation by CDRL

Enclosure (3): Annual Surveillance Summary

Enclosure (1)

Source Selection Information 4 UNCLASSIFIED//FOR OFFICIAL USE ONLY

ENCLOSURE (1): SAC

Quarterly Surveillance:

The COR will perform a quarterly assessment of Quality, Schedule, Cost Control, Business Relations, Management, Utilization of SB, and Other Areas as applicable utilizing the CPARS evaluation rating definitions listed in Enclosure (3).

QUARTERLY EVALUATION – BY SOW Paragraph

Description Surveillance

Method/Measure Dates

Quality

Assessment

Schedule

Assessment

Cost Control

Assessment

Business

Relations

Assessment

Management

Assessment

Utilization of SB

Assessment

Other

Areas

Assessment

Provide Systems

Integration IAW

SOW paragraph

3.3.1

100% Inspection by

COR/ACOR and/or GPLs

Provide Production and Fabrication

IAW SOW

paragraph 3.3.2

Provide In-Service

Engineering IAW

SOW paragraph

3.3.3

Provide Training

IAW SOW

paragraph 3.3.4

100% Inspection by

COR/ACOR and/or GPLs

Provide Logistics

Engineering IAW

SOW paragraph

3.3.5

Provide Supply and

Material Control

IAW SOW

paragraph 3.3.6

Enclosure (1)

Source Selection Information 5 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Provide Testing

IAW SOW

paragraph 3.3.7

100% Inspection by

COR/ACOR and/or GPLs

Provide Operating

C-UAS Systems

IAW SOW

paragraph 3.3.8

Provide Laboratory and Test Bed

Management IAW

SOW paragraph

3.3.9

Provide C-UAS

Engineering

Support IAW SOW paragraph 3.3.10

Provide Frequency

Spectrum

Authorization IAW

SOW paragraph

3.3.11

Provide Technical

Management IAW

SOW paragraph

3.3.12

Enclosure (2)

Source Selection Information 6 UNCLASSIFIED//FOR OFFICIAL USE ONLY

ENCLOSURE (2) QUARTERLY EVALUATION BY CDRL

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

A001: Contracting Officer's

Management Report - Segregation of

Cost and Invoice Report

100% Inspection by COR/ACOR and/or GPLs.

A002: Engineering and Technical

Services Accomplishment Report

A003: Performance and Cost Report 100% Inspection by COR/ACOR

A004: Management Plan - Labor

Mix Report

A005: Trip/Travel Report 100% Inspection by COR/ACOR

A006: Technical Assistance

Performance Evaluation (TAPE)

Report

100% Inspection by COR/ACOR and/or GPLs.

A007: Phase-Out Transition Plan 100% Inspection by COR/ACOR

A008: Navair Operations Security

(OPSEC) Plan

A009: ISO 9001 Certificate of

Compliance

A010: Installation Control Drawings 100% Inspection by COR/ACOR

A011: Engineering Drawings -

System Block Diagram

A012: Drawings - Wiring and

Cabling Drawings

A013: Manuals - Technical Manual, Maintenance Manual, Operator

Manual, Installation

100% Inspection by COR/ACOR and/or GPLs.

A014: Software User Manual (SUM) 100% Inspection by COR/ACOR

Source Selection Information 7 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

A015: Standard Practice for Military

Packaging

A016: Scientific and Technical

Reports - Technical Report

A017: Technical Data Report -

System Performance Report **

Availability/Reliability

100% Inspection by COR/ACOR and/or GPLs.

A018: Test/Inspection Report 100% Inspection by COR/ACOR

A019: Critical Defect Investigation

Report - Defect Report

A020: Safety Assessment Report

(SAR) - System Safety Report

A021: Technical Report -

Study/Services - Engineering

Analysis

100% Inspection by COR/ACOR and/or GPLs.

A022: Failure Summary and

Analysis Report - Failure Analysis

A023: Training Program Structure

Document - Training Program

Structure Development Report

100% Inspection by COR/ACOR and/or GPLs.

A024: Reliability Centered

Maintenance (RCM) Process

A025: Reliability Centered

Maintenance (RCM) Procedure

Validation Report

100% Inspection by COR/ACOR and/or GPLs.

A026: Report of Shipping (Item) and

Packaging Discrepancy - Material

Receipt Discrepancy Report

100% Inspection by COR/ACOR and/or GPLs.

A027: Status Report - Order Status

Report, Contractor Deliverable

Schedule and Status Report

Source Selection Information 8 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

A028: Repair Procedure 100% Inspection by COR/ACOR

A029: System Safety Program Plan

(SSPP)

A030: Training Materials - Course

Training Materials

A031: Student Guide - Training Aids 100% Inspection by COR/ACOR

A032: Test Plan 100% Inspection by COR/ACOR

A033: Test Plans/Test Procedure 100% Inspection by COR/ACOR

A034: Requirements Traceability

Verification Matrix (RTVM)

A035: Provisioning Parts List

(PPLs)

A036: Logistics Product Data -

Logistics Support Analysis Record

A037: Configuration Audit Plan 100% Inspection by COR/ACOR

A038: As Built Configuration List –

Common - As Built Configuration

List

100% Inspection by COR/ACOR and/or GPLs.

A039: Engineering Change Proposal 100% Inspection by COR/ACOR

A040: Reliability Centered

Maintenance (RCM) - Maintenance

Requirement Index (MRI)

100% Inspection by COR/ACOR and/or GPLs.

A041: Planned Maintenance System

(PMS) Maintenance Requirements

Cards (MRCs)

100% Inspection by COR/ACOR and/or GPLs.

A042: Contractor’s Standard

Operating Procedures

Source Selection Information 9 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

A043: Work Breakdown Structures for Defense Materiel Items

A044: Phased Support Plan 100% Inspection by COR/ACOR

A045: System/Subsystem

Specification (SSS) - Systems

Specifications, Requirements

Specifications, Interface

Specifications

A046: Quality Management System

(QMS) - Quality Management Plan

A047: Status Reports – Project

Status Reports

A048: Presentation Material - Briefs 100% Inspection by COR/ACOR

A049: Statement of Work (SOW) 100% Inspection by COR/ACOR

A050: Inventory/Utilization Data

Report

A051:Report of Receipts, Inventor, Adjustments, and Shipments of

Government Property – Gain by

Inventory and Loss by Inventory

A052: Program Management Plan 100% Inspection by COR/ACOR

A053: Base Electronic System

Engineering Plan

A054: Failure Modes, Effects, and

Criticality Analysis

A055: Technical Report –

Study/Services

A056: system Integration Lab (SIL)

Development and Management Plan

Source Selection Information 10 UNCLASSIFIED//FOR OFFICIAL USE ONLY

See FAR 2.101 and 3.104

Description Surveillance Method/Measure Dates

Due

Dates

Completed

No.

Submittals

No. of

Req’d

Rework

Percentage

On Time Comments

A057: Site Preparation Requirements and Installation Plan

Metric Summary:

Current Period

Cumulative

Total Number of Deliverables Submitted:

Total Number of Deliverables Submitted Late:

Total Number of Deliverables Requiring Revision:

Percentage of Deliverables Submitted Late:

Percentage of Deliverables Requiring Revision:

Enclosure (3)

Source Selection Information 11 UNCLASSIFIED//FOR OFFICIAL USE ONLY

ENCLOSURE (3): ANNUAL SURVEILLANCE SUMMARY

The COR will perform an assessment of overall contract performance utilizing the CPARS evaluation rating definitions listed in

Enclosure (3). This assessment will be completed annually covering the previous twelve (12) months.

Description Surveillance Method/Measure Date Planned Date Completed Summary Rating/Results

Quality of Product or Service Review of Quarterly Ratings

Schedule Review of Quarterly Ratings

Cost Control Review Quarterly of Ratings Business Relations Review of Quarterly Ratings Management Review of Quarterly Ratings Utilization of SB Review of Quarterly Ratings

Other Areas Review of Quarterly Ratings

Annual Surveillance Completed By: _______________________

Date Completed: ________________

All SOW and CDRL tasks, including sub-tasks, will be assessed focusing on the following.

Quality of Product or Service: Assess the Contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract execution, the integration of program management specialties, management of interfaces and the management of a totally integrated effort of all program management concerns to meet cost, performance and schedule objectives. Assess how successfully the Contractor meets program quality.

Schedule: Assess the Contractor’s adherence to the required delivery schedule by assessing the Contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address significance of scheduled events (i.e., design reviews), discuss causes and assess the effectiveness of Contractor corrective actions.

Source Selection Information 12 UNCLASSIFIED//FOR OFFICIAL USE ONLY

Cost Control: Assess the Contractor’s effectiveness in forecasting, managing, and controlling contract cost. Is If the Contractor is experiencing cost growth or under-run, discuss the causes and Contractor-proposed solutions. For contracts where task or contract sizing is based upon Contractor-provided person-hour estimates, assess the relationship of these estimates to ultimate cost. Also, assess the extent to which the Contractor demonstrates a sense of cost responsibility through the efficient use of resources in each work effort. In addition, assess the extent to which the Contractor demonstrates a sense of cost responsibility through the efficient use of resources in each work effort.

Business Relations: Assess the timelines, completeness and quality of problem identification; corrective action plans; proposal submittals; the Contractor’s reasonable and cooperative behavior; effective business relations; and customer satisfaction.

Management: Assess the Contractor’s success with timely award and management of subcontracts, including whether the Contractor met small/small disadvantage and women-owned business participation goals. Discuss the extent to which the Contractor discharges its responsibility for integration and coordination of all activity needed to execute the Contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by contract; communicates appropriate information to affected program elements in a timely manner. Assess the Contractor’s risk mitigation plans.

Utilization of SB: The Request for Proposal (RFP) and FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the SB Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for SB

(including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small Disadvantaged Businesses (which also includes

ANCs and Indian Tribes), Women Owned SBs (WOSBs), HUBZone, Veteran Owned SBs (VOSBs), Service Disabled Veteran

Owned SB (SDVOSB), and ANCs and Indian Tribes that are not Small Disadvantaged Businesses (SDBs) or SBs) to participate in contract performance consistent with efficient performance of the Contract. Evaluation will focus on the metrics of actual SB utilization as compared to the Contract required targets and the Contractor’s submitted SB plan.

Other areas: Assess additional evaluation areas unique to the Contract or that cannot be captured elsewhere.

The evaluation ratings are as follows:

Exceptional Performance: Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Source Selection Information 13 UNCLASSIFIED//FOR OFFICIAL USE ONLY

Very Good Performance: Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory Performance: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal Performance: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.