Attachment_1_Contract_Surveillance_Plan_(CSP).docx

CONTRACT SURVEILLANCE PLAN (CSP)

INTEGRATED WARFARE TEST AND EVALUATION SUPPORT SERVICES FOR AIR 5.1.12

1. Purpose This Contract Surveillance Plan (CSP) is a Government document used to determine if the contractor’s performance meets the performance standards contained in the contract. The CSP establishes procedures on how this assessment/inspection process will be conducted. It provides the detailed process for a continuous oversight process. The CSP should ensure early identification and resolution of performance issues to minimize impact on mission performance.

The contract requirement is to provide Engineering, Technical and Project Management support in Integrated Warfare Test and Evaluation efforts of AIR-5.1.12 for task areas: Electronic Warfare, Mission Planning, Cyber Security, Interoperability, Crew Systems and Capabilities Based T&E (CBT&E) in the areas of Test Planning, Test conduct, Data Analysis, Test Reporting, Technical Documentation, and Test Program Management.

2. Authority Authority for issuance of this CSP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract or order. This acceptance is to be executed by the contracting officer or a duly authorized representative.

3. Roles and Responsibilities The following personnel shall oversee and coordinate surveillance activities.

5.1 Procuring Contracting Officer:

The PCO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The PCO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract; and that the final assessment of the contractor's performance is documented in the government past performance tracking system. The ACO will be designated in the resulting order.

Assigned PCO: Silas Alexander (AIR-2.5.1.12)

Telephone: 301-757-9796

Email: silas.alexander@navy.mil

5.2 Contracting Officer’s Representative (COR)

The COR is responsible for providing continuous technical oversight of the contractor's performance. The COR uses the CSP to conduct the oversight/surveillance process. The COR shall keep a Quality Assurance file that accurately documents the contractor's actual performance. The purpose is to ensure that the contractor meets the performance standards contained in the contract. The COR is responsible for notifying the PCO when any performance problems are identified. The COR is required to provide an annual performance assessment to the PCO which will be used in documenting past performance. The CSP is the primary tool for documenting contractor performance. The COR is not empowered to make any contractual commitments or to authorize any contractual change on the Government's behalf. The limitations of authority are contained in a written letter of designation by the PCO.

Assigned COR: Edward Steiner (AIR 5.1D)

Telephone: 301-995-3103

Email: Edward.steriner@navy.mil

4. Performance Requirements and Methods of Surveillance

a. Contractor Performance Assessment Reporting System (CPARS) – The market place for information technology, engineering, and management support services is very competitive. As such, the successful offeror has a vested interest in the Government generated CPARS ratings under this contract. An evaluation using the CPARS format will also be a requirement and determinant in exercising of each option period. The Government will address the quality of product or service, schedule, cost control, business relations, management, and other important areas. As this information may affect future source selections throughout the Department of Defense (DoD), and the continuation of the order, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool with the CSP.

b. CSP - The below listed methods of surveillance shall be used by the COR in the technical administration of this CSP. In addition to the below instructions, the form to be used for documentation of quality assurance surveillance is the Contract Surveillance Plan, Enclosure (5) provided herein.

4.1 Contract Surveillance

The goal of the CSP is to ensure that contractor performance is effectively monitored and documented. The COR's contribution is their professional, non-adversarial relationships with the PCO, PM and the contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this CSP to ensure the contractor is in compliance with contract requirements. The COR function is responsible for a wide range of surveillance requirements that effectively measure and evaluate the contractor's performance. Additionally, this CSP is based on the premise that the contractor, not the government, is responsible for management and Quality Control/Quality Assurance actions to successfully meet the terms of the contract.

4.2 Surveillance Matrices

Enclosures (1), (2), (3) and (4) set forth the Engineering, Management, and Technical Support performance standards; Data performance standards; Incentives; and Surveillance Method and Rating Definitions. Enclosure (5) provides the Contract Surveillance Plan for the COR to document on a monthly basis the results of the surveillance, with the CSP to be provided to the Contracting Officer on a monthly basis. Inspection of each element will be documented in the COR file.

In addition to providing monthly reports to the Contracting Officer, the COR will maintain a complete Quality Assurance file. The file will contain copies of all reports, evaluations, recommendations, and any actions related to the Government’s performance of the quality assurance function, including the originals of the Contract Surveillance Plans. All such records will be maintained for the life of the order. The COR shall forward these records to the Contracting Officer at termination or completion of the task order.

5. Enclosures

Enclosure (1) - Engineering, Management, and Technical Support Performance Standards Enclosure (2) - Data Performance Standards Enclosure (3) – Incentives Enclosure (4) – Surveillance Method and Rating Definitions Enclosure (5) - Contract Surveillance Plan

Source Selection Information FAR 2.101 and 3.104 Source Selection Information FAR 2.101 and 3.104

Enclosure (1)

ENGINEERING, MANAGEMENT, AND TECHNICAL SUPPORT PERFORMANCE STANDARDS

SOW Task Description

Customer billing and work tracking

The Contractor shall use a government-approved system to support customer billing and work tracking of not less than 95% accuracy on each individual customer invoice.

100% Inspection by COR and customer feedback.

See enclosure 3.

Task status tracking

The contractor shall use a government-approved task tracking system to track 100% of task status.

Management of government owned property

The contractor shall maintain, at a 95% operational status, GFE in a manner that is consistent with established preventive maintenance practices and operated in accordance with applicable federal, state and local laws.

Enclosure (2)

DATA PERFORMANCE STANDARDS

SOW Task Description

Monthly reports.

Source Selection Information FAR 2.101 and 3.104

Enclosure (3)

INCENTIVES

The following incentives shall apply to performance under this order.

Incentives

Base:

(-) Does not meet the acceptable performance definition as a condition for exercise of Option 1.*

Option 1:

(-) Does not meet the acceptable performance definition as a condition for exercise of Option. 2.*

(-) Does not meet the acceptable performance definition as a condition for exercise of award Option 3.*

(-) Does not meet the acceptable performance definition as a condition for exercise of award Option 4.*

(-) Does not meet the acceptable performance definition as a condition for exercise of award Option 5 (if applicable).*

* The Government may elect not to exercise options unless all regulatory requirements are met and the contractor meets the acceptable performance definition.

All SOW/CDRL tasks, including SOW/CDRL sub-tasks, will be assessed focusing on the following.

Enclosure (4)

SURVEILLANCE METHOD AND RATING DEFINITIONS

All SOW/CDRL task and sub-tasks will be assessed focusing on the following:

Quality of Product or Service – Assess the contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout task order execution, the integration of program management specialties, management of interfaces, and the management of a totally integrated effort of all program management concerns to meet cost, performance, and schedule objectives. Assess how successfully the contractor meets program quality.

Schedule – Assess the contractor’s adherence to the required delivery schedule by assessing the contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address significance of scheduled events (i.e. design reviews), discuss causes, and assess the effectiveness of contractor corrective actions.

Cost Control – Assess the contractor’s effectiveness in forecasting, managing, and controlling contract cost. Is the contractor experiencing cost growth or under run? If so, discuss the causes and contractor-proposed solutions for the cost overruns. For contracts where task or contract sizing is based upon contractor-provided man-hour estimates, assess the relationship of man-hour Level-of-Effort (LOE) and cost estimates to actual performance. In addition, the extent to which the contractor demonstrates a sense of cost responsibility, through the efficient use of resources in each work effort should be assessed.

Business Relations – Assess the timelines, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s reasonable and cooperative behavior, effective business relations, and customer satisfaction.

Management – Assess the contractor’s success with timely award and management of subcontracts, including whether the contractor met small/small disadvantage and women-owned business participation goals. Discuss the extent to which the contractor discharges its responsibility for integration and coordination of all activity needed to execute the contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by contract; communicates appropriate information to affected program elements in a timely manner. Assess the contractor’s risk mitigation plans. If applicable, identify any other management areas that are unique to the contract.

Utilization of Small Business – FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the Small Business Subcontracting Program. Assess whether the contractor provided maximum practicable opportunity for Small Business (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small Disadvantaged Businesses (which also includes ANCs and Indian Tribes), Women Owned Small Businesses, HUBZone, Veteran Owned, Service Disabled Veteran Owned Small Business, Historically Black Colleges and Minority Institutions and ANCs and Indian Tribes that are not Small Disadvantaged Businesses or Small Business) to participate in contract performance consistent with efficient performance of the contract.

Other areas – Assess additional evaluation areas that are unique to the contract or that cannot be captured elsewhere.

The evaluation ratings are as follows:

Exceptional – Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Very Good - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the task and sub-task being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Satisfactory - Performance meets contractual requirements. The contractual performance of the task and sub-task contain some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Marginal - Performance does not meet contractual requirements. The contractual performance of the task and sub-task being assessed reflect a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the task or sub-task contains a serious problem(s) for which the contractor’s actions appear or were ineffective.

Enclosure (5)

CONTRACT SURVEILLANCE PLAN

Monthly Surveillance:

The COR will perform a monthly assessment of Quality, Schedule, Cost Control, Business Relations, Management, and Other Areas as applicable utilizing the CPARS evaluation rating definitions listed in enclosure (4).

Measure Date Planned

Other

Monthly reports.

Monthly Summary of Ratings:

Annual Surveillance:

The COR will perform an annual assessment of overall contract performance utilizing the CPARS evaluation rating definitions listed in enclosure 4 and the monthly summaries of ratings. This annual assessment will occur at the midpoint of each period and cover the previous 12 months prior to the exercise of each option period.

Measure