Attachment_3a_-_SAC_Encl_1_-_PMR.xls
XLS spreadsheet 39 KB Posted
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- Naval Aviation Enterprise (NAE)
- Solicitation number
- N00421-16-R-0065
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Attachment 3a
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<Month>
| Attachment 3a SAC Enclosure 1 - Performance Metrics Survey | Rating / Grade Key | |||
| 0 | PRS element not required during this timeframe. | |||
| Task Order Name and Number Performance Period (Month/Year) | 1 | 100% of PRS criteria met. | ||
| 2 | PRS criteria not met. Corrective action required. | |||
| 3 | PRS criteria not met. Corrective action required. | |||
| Performance Objective | Performance Threshold | Surveillance Date | Rating / Grade | Comments |
Required if Rating / Grade of
| "2" or "3" is assigned | FOR REFERENCE PURPOSES | Performance Objective Criteria | Method of Surveillance | Performance Determinations (Corrective Action Plans) | ||
| PRS #1 | 1) Management of personnel (retention, replacements, etc.) does not negatively impact quality or timeliness of products and services across the program | Excellent staffing stability and resource planning across the effort defined in this contract. | 1) Task Order Executive Steering Group Meeting |
2) CFT Leads / Local TPOCs / Customer Feedback
3) 100% inspection of Monthly Activity Report (CDRL A004) and Invoices 1) No more than one (1) valid complaint during the contract performance period
2) Government approval of additional personnel obtained 100% of the time.
| 2) The Contractor maintains an updated Staffing Plan and obtains Government approval prior to adding personnel to the contract or changing performance locations of existing personnel. | |||
| PRS #2 | 1) Deliverables were delivered accurate, complete and incorporated all pertinent data with no (or minor) adjustments required by the Government. | Consistent delivery of high quality services and deliverables. | 1) Inspection of CDRLs by COR (with CFT Leads / Local TPOCs input). |
2) Customer Feedback 1) No more than one (1) instance where major adjustments to deliverables is required by the Government.
2) All errors / omissions identified by the Government were corrected within five (5) business days.
| 2) Consistent quality services delivered throughout period of performance. | |||
| PRS #3 | 1) Services and deliverables were submitted according to, or ahead of, agreed upon schedule. Exceptions were due to circumstances outside of the Contractor’s control. | Timely delivery of products and services. | 1) Inspection of CDRLs by COR (with CFT Leads / Local TPOCs input). |
| 2) Customer Feedback | 1) No more than two (2) instances where deliverables were submitted late. | |||
| PRS #4 | 1) The Contractor was responsive to Government concerns and promptly applied corrective action to performance issues. | Positive business relations, customer satisfaction and timely and open communication / coordination with supporting vendors. | 1) CFT Leads / Local TPOCs / Customer Feedback |
2) 100% inspection of Monthly Activity Report (CDRL A004). 1) No more than one (1) valid complaint during the contract performance period.
2) No more than one (1) untimely corrective action or untimely notifications within the contract performance period.
| 2) The Contractor provided timely notifications of issues and/or items requiring Government action. | ||||
| 3) The Contractor coordinated all applicable tasking across supporting vendors. | ||||
| PRS #5 | 1) Monthly Activity Reports is delivered on time and meets all SOW content requirements. | Timely, accurate, and complete program reporting. | 1) 100% Inspection of Monthly Activity Report (CDRL A004) by COR (with CFT Leads / Local TPOCs input). | 1) 100% accuracy of Monthly Activity Report during the contract performance period. |
2) 100% timely delivery of Monthly Activity Report.
PRS #6 1) Monthly Activity Report and invoices reflects that reported expenditures (including subcontractor expenditures) are tracking monthly within the overall funded Task Order CPFF CLIN amounts and resources are executing within approved allocations. Services are completed within negotiated / funded price. 1) Task Order Executive Steering Group Meeting
2) 100% Inspection of Monthly Activity Report (CDRL A003) and invoices by COR (with CFT Leads / Local TPOCs input). 1) A corrective plan is established for monthly costs that vary higher than the average monthly amount to maintain expenditures at a rate that does not exceed funded Task Order CPFF CLIN amounts. Exception would be if government and vendor agree on alternate expenditure rate (reduced or accelerated); however not to exceed total Task Order CPFF funded amount.
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