PERFORMANCE WORK STATEMENT

(PWS)

FACILITY CEILING TILE REPLACEMENT AND GRID REPAIR/REPLACEMENT

SERVICES

1.0 GENERAL INFORMATION

1.1 Background

The Federal Government requires professional facility support services to maintain safe, functional, and aesthetically appropriate interior environments across its real property inventory. Over time, suspended acoustic ceiling systems degrade due to building movement, humidity, utility maintenance access, and general wear. To preserve facility integrity, professional intervention is required to repair or in some cases replace structural grid suspension systems and replace all ceiling tiles due to them not matching, being damaged, stained, or missing.

1.2 Scope of Work

The Contractor shall provide all personnel, equipment, tools, materials, supervision, transportation, and non-personal services necessary to perform ceiling grid repair, alignment, and acoustic ceiling tile replacement services as defined in this Performance Work Statement (PWS). The work includes, but is not limited to:

• Conducting pre-work inspections of ceiling systems.

• Identifying and repairing damaged, bent, or misaligned ceiling grid members

(tees and mains).

• Securing and leveling the suspension grid system, including replacing or adding hanger wires.

• Replace grid that has sustained damage by being bent, missing, or is discolored and/or rusted on 1st, 3rd, and 6th floor hallways.

• Replace all hallway ceiling tiles on the 1st ,3rd, and 6th floor hallways with

Armstrong school zone fine fissured 24”x48”x3/4” (1714). On the 3rd floor hallways, replace all damaged ceiling tiles with matching tiles that are unique to that floor. Contractor will need to identify the 3rd floor ceiling tile and match the same brand, style, and color.

• Legally dispose of all old ceiling tiles and ceiling tile grid offsite. Trash needs to be removed from the worksite daily.

• Coordinating work around existing utility fixtures (HVAC diffusers, lighting fixtures, fire sprinklers, and life safety sensors).

• New ceiling tile and grid must be stored offsite and only brought to the worksite to be installed the same day.

• Enforcing strict adherence to federal, state, and local safety regulations, specifically including OSHA standards and the U.S. Army Corps of Engineers (USACE) Safety and Health Requirements Manual (EM 385-1-1).

1.3 Period of Performance

The Period of Performance shall be 26 October, 2026 – 31 January, 2027

1.4 Place of Performance

The services shall be performed at Naval Station Norfolk, Building Number W143, and 9550 Decatur Avenue, Norfolk, VA23511.

1.5 Work Hours and Federal Holidays

• Normal Work Hours: All work shall be performed between the hours of 0700 and 1600, Monday through Friday, excluding Federal Holidays, unless otherwise approved by the COR.

• Federal Holidays: The Contractor is not required to perform routine services on the following federal holidays:

• New Year’s Day

• Martin Luther King Jr.’s Birthday

• Washington’s Birthday (Presidents' Day)

• Memorial Day

• Juneteenth National Independence Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

2.0 DEFINITIONS AND ACRONYMS

• Acoustical Ceiling Tile (ACT): A ceiling tile made from sound-absorbing materials, typically mineral fiber, fiberglass, or composite materials, designed to lay within a suspended metal grid.

• Activity Hazard Analysis (AHA): A systematic project management and safety process used to identify hazards and establish controls for specific construction/maintenance tasks.

• Accident Prevention Plan (APP): A comprehensive, site-specific safety and health plan developed by the Contractor and approved by the Government prior to work initiation.

• Contracting Officer (CO): The federal official with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

• Contracting Officer’s Representative (COR): An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

• Deficiency: Any part of the work that fails to meet the performance standards, codes, or technical requirements established in this contract.

• EM 385-1-1: The United States Army Corps of Engineers (USACE) Safety and Health Requirements Manual, which prescribes safety and occupational health requirements for federal and military projects.

• Main Runner (Main Tee): The primary load-bearing metal channel in a suspended ceiling grid system.

• OSHA: The Occupational Safety and Health Administration.

• Performance Work Statement (PWS): A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms.

• Quality Control Plan (QCP): The Contractor’s internal plan to self-inspect, monitor, and guarantee that all services meet PWS standards.

• Cross Tee: The secondary metal channels that snap into the main runners to form the grid pattern supporting the ceiling tiles.

3.0 GOVERNMENT FURNISHED PROPERTY,

EQUIPMENT, AND SERVICES (GFP/E/S)

3.1 Government Furnished Space (GFS)

The Government will provide the Contractor with reasonable access to the facility interior to execute the required services. No dedicated on-site storage space for materials or equipment is guaranteed unless coordinate and approved in writing by the COR.

3.2 Utilities

The Government will furnish electrical power (120V) and water from existing facility outlets for use by the Contractor solely for the execution of this contract. The Contractor shall conserve utilities and utilize safe, compliant connections.

3.3 Emergency Medical Services

The Government will provide first-response emergency medical services (e.g., local fire/rescue transport) at the Contractor's expense, if needed, during the performance of duties.

4.0 CONTRACTOR FURNISHED ITEMS AND

SERVICES

4.1 General

Except for those items specifically stated to be Government-furnished in Section 3.0, the Contractor shall furnish everything required to perform this contract. This includes all labor, supervision, materials (matching existing acoustic ceiling tiles and suspension grids), specialized tools, scaffolding, ladders, personal protective equipment (PPE), containment materials, and transport vehicles.

4.2 Material Specifications

• Ceiling Tiles:

-Material: Wet-formed mineral fiber -Dimensions: 24" x 48" x 3/4" (nominal) -Edge Profile: Square Lay-In (15/16") -Surface Finish: Factory-applied latex paint with non-directional fine fissured visual -Color: White -Sound Absorption (NRC): 0.70 -Sound Blocking (CAC): 40 -Light Reflectance (LR): 82% -Fire Performance: Class A (UL) — Flame Spread 25 or under, Smoke Developed 50 or under -Sag/Humidity Resistance: High humidity and sag resistance -Sustainability: Bio-based content, meets ANSI S12.60 Classroom Guidelines

• Grid Components: Replacement grid components must match the existing grid profile, structural classification, and color.

• Hanger Wire: Galvanized carbon steel wire, minimum 12-gauge, compliant with

ASTM C635/C635M.

5.0 SPECIFIC TASKS / PERFORMANCE

REQUIREMENTS

The Contractor shall execute the tasks detailed below in a professional manner, minimizing disruption to federal personnel and facility operations.

5.1 Site Assessment and Preparation

• The Contractor shall inspect the designated work areas to identify any structural, electrical, mechanical, or plumbing obstructions above or within the ceiling system.

• The Contractor shall protect all existing facility assets (including walls, floors, carpeting, desks, IT infrastructure, and sensitive equipment) from dust, debris, and damage.

• The Contractor shall deploy drop cloths, heavy plastic sheeting, and dust curtains prior to removing any tiles or manipulating the ceiling grid.

5.2 Ceiling Grid Repair and Alignment

• Structural Integrity: The Contractor shall repair, reinforce, or replace bent, damaged, rusted, or structurally compromised grid sections.

• Leveling and Squaring: The Contractor shall level and square the grid network to a tolerance of no more than 1/8 inch over 10 feet.

• Suspension Support: The Contractor shall verify that hanger wires are secured to the building structure (not to conduits, pipes, or ductwork) at intervals not exceeding 4 feet on center, and within 8 inches of any grid splices or wall moldings, in accordance with ASTM C636.

5.3 Ceiling Tile Replacement

• Demolition and Removal: The Contractor shall carefully remove undamaged, damaged, stained, broken, warped, or mold-contaminated tiles.

• Precision Installation: The Contractor shall measure, cut, and fit new acoustical ceiling tiles seamlessly into the repaired grid.

• Fit and Appearance: Installed tiles must sit flat on the grid flanges with no visible gaps, warps, or uneven surfaces. Cut edges on perimeter tiles must be clean, straight, and properly supported by wall moldings.

5.4 Utility and Fixture Coordination

• The Contractor shall ensure that ceiling-mounted fixtures (HVAC registers/diffusers, lighting fixtures, exit signs, fire sprinklers, smoke detectors, and occupancy sensors) are not disturbed or compromised during grid alignment or tile replacement.

• Any ceiling tile cuts made around utilities or fixtures must be clean, tight, and professional, leaving no gaps exceeding 1/16 inch, unless otherwise governed by manufacturer installation requirements (e.g., sprinkler escutcheon plates).

• Heavy light fixtures or HVAC diffusers must be supported independently by hanger wires attached to the building structure; the Contractor shall notify the COR immediately if any utility fixture is found to be resting entirely on the ceiling grid without independent support.

5.5 Housekeeping and Waste Management

• The Contractor shall maintain a clean work area on a daily basis. All dust, tile fragments, grid scraps, and general waste must be cleaned up continuously.

• The Contractor shall perform a thorough vacuuming of the work area daily utilizing HEPA-filtered vacuum cleaners to capture fine mineral fiber dust.

• The Contractor shall clean up all sections of hallway being worked each day, to include cleaning off any dust that falls on hanging items on the walls, dust on the wall board itself, and all flooring to include baseboards.

• All generated waste shall be legally disposed of off-site at an authorized disposal facility. The Contractor shall provide disposal receipts or manifests to the COR upon request.

6.0 SAFETY, HEALTH, AND ENVIRONMENTAL

REQUIREMENTS

Compliance with safety standards is a critical performance metric for this contract.

The Government will strictly enforce safety regulations, and any failure to comply may result in an immediate Stop Work Order at the Contractor's expense.

6.1 Regulatory Compliance Standards

The Contractor shall comply with all applicable Federal, State, and local safety and occupational health laws and regulations, including but not limited to:

• OSHA General Industry Standards: 29 CFR Part 1910

• OSHA Construction Industry Standards: 29 CFR Part 1926

• USACE Safety and Health Requirements Manual: EM 385-1-1 (current version in effect at time of award)

6.2 Accident Prevention Plan (APP) and Activity Hazard

Analysis (AHA)

• Accident Prevention Plan (APP): In accordance with EM 385-1-1, Section

01.A.12, the Contractor shall submit a written, site-specific APP to the Contracting Officer for approval within fifteen (15) calendar days after contract award. No on-site work shall begin until the APP is approved.

• Activity Hazard Analysis (AHA): In accordance with EM 385-1-1, Section 01.A.13, the Contractor shall prepare and submit an AHA for each phase of work (e.g., grid demolition, wire installation, tile fitting).

• The AHA shall define the activity being performed, identify the hazards associated with each step, and detail the specific safety controls, training, and PPE required to mitigate those hazards.

• The AHA shall be reviewed and signed by the Contractor's designated Competent Person and submitted to the COR for acceptance prior to commencing that specific phase of work.

6.3 Fall Protection and Ladder Safety

Since ceiling work requires elevated access, the Contractor must manage fall risks in strict compliance with OSHA 29 CFR 1926 Subpart M (Fall Protection), OSHA 29 CFR 1926 Subpart X (Stairways and Ladders), and EM 385-1-1, Section 21 (Fall Protection) and Section 24 (Safe Access, Ladders, and Scaffolding).

• Ladders: Only commercial-grade, non-conductive (Type IA or IAA fiberglass) ladders shall be used. Metal ladders are strictly prohibited. Ladders must be inspected daily by a Competent Person.

• Scaffolding & Work Platforms: If rolling baker scaffolds or scissor lifts are utilized, they must be equipped with standard guardrails (top rails, mid-rails, and toe boards) and locking casters. Scissor lift operators must be fully trained and certified, utilizing appropriate fall restraint systems as required by EM 385- 1-1 Section 21.H.

• Three-Point Contact: Employees must maintain three points of contact while climbing or descending ladders.

6.4 Personal Protective Equipment (PPE)

The Contractor shall ensure all employees are outfitted with, and properly utilize, the mandatory PPE required for the work environment in accordance with OSHA 29 CFR 1926 Subpart E and EM 385-1-1, Section 05:

• Head Protection: ANSI Z89.1-compliant hard hats or bump caps (depending on overhead clearance hazard levels as assessed in the AHA).

• Eye and Face Protection: ANSI Z87.1-compliant safety glasses with side shields are mandatory at all times during overhead demolition and installation to protect against falling debris and fibers.

• Hand Protection: Cut-resistant gloves matching the task (e.g., ANSI Cut Level A3 or higher when using utility knives or handling metal grid edges).

• Respiratory Protection: NIOSH-approved N95 particulate respirators shall be made available and worn when handling dusty ceiling tiles or when required by the silica control plan.

• Footwear: Protective, slip-resistant, closed-toe work boots.

6.5 Safety Meetings and Reporting

• Toolbox Safety Meetings: The Contractor shall conduct weekly "toolbox" safety meetings with all on-site personnel. Meeting minutes, including topics discussed and attendee signatures, shall be submitted to the COR weekly.

• Accident Reporting: The Contractor shall immediately notify the CO and COR within one (1) hour of any occupational injury, illness, near-miss, or property damage. A written accident report (using USACE ENG Form 3396 or equivalent federal incident reporting template) shall be submitted within twenty-four (24) hours.

7.0 QUALITY CONTROL AND QUALITY

ASSURANCE

7.1 Quality Control Plan (QCP)

The Contractor shall establish and maintain a comprehensive Quality Control Plan (QCP) to ensure the requirements of this contract are met.

• The QCP shall be submitted to the COR for approval within fifteen (15) calendar days after contract award.

• The plan shall identify the Quality Control Manager (QCM) responsible for inspecting the work, tracking deficiencies, and coordinating corrective actions.

• The QCP shall include an inspection checklist covering grid leveling, hanger wire tension, tile fit, and site clean-up.

7.2 Quality Assurance and Performance Requirements

Summary (PRS) The Government will evaluate the Contractor's performance under this contract using Quality Assurance surveillance methods. The Performance Requirements

Summary (PRS) below outlines the critical performance indicators, standards, acceptable quality levels (AQL), and methods of surveillance.

Performance Objective

PWS

Paragraph

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Grid Repair & Alignment

5.2 Grid is

structurally sound, level to within 1/8" over 10', and aligned properly.

Hanger wires secure.

95% compliance on all inspected grids. Zero structural failures.

Direct observation / Random sampling.

Tile Installation Quality

5.3 Tiles fit flush, match existing finishes, are clean, with no gaps or damaged edges.

98% defect-free tiles in completed areas.

100% inspection of completed areas.

Safety Compliance

6.0 Adherence to

OSHA, EM

385-1-1, and the approved

APP/AHA.

Proper PPE worn.

100% compliance.

Zero safety violations tolerated.

Periodic surveillance and safety audits.

Clean-up & Housekeeping

5.5 Work area

vacuumed, protected surfaces clean, trash removed daily.

Clean-up must be completed before leaving the site each day.

Daily walk-through by

COR.

Deliverable Submittals

8.0 Mandatory

submittals

(APP, QCP,

100% on-time delivery of

Tracking log review.

AHA)

delivered on time.

major safety plans.

8.0 DELIVERABLES

The Contractor shall provide the following deliverables to the COR within the designated timeframes:

Deliverable PWS Paragraph Format / Destination

Due Date

Accident Prevention Plan

(APP)

6.2 PDF / COR and

CO

Within 15 calendar days after contract award.

Activity Hazard Analysis (AHA)

6.2 PDF / COR Minimum 5

business days prior to starting a work phase.

Quality Control Plan (QCP)

7.1 PDF / COR and

CO

Within 15 calendar days after contract award.

Material Technical Data Sheets

4.2 PDF / COR Prior to purchasing

or delivering ceiling tiles/grid to the site.

Toolbox Safety Meeting Minutes

6.5 PDF or Hardcopy

/ COR

Weekly.

Accident / Incident Report

6.5 PDF / COR and

CO

Verbal within 1 hour; written report within 24 hours of occurrence.

Waste Disposal Receipts/Manifests

5.5 PDF or Hardcopy

/ COR

Upon completion of demolition/disposal phase.

8.0 DELIVERABLES