BUMED HQ Pitney Bowes PWS 29JAN2026.pdf
PDF 139 KB Posted
- Attached to
- Pitney Bowes Postal Mailing
- Solicitation number
- N0018926QB004
About this file
This is a Performance Work Statement (PWS) for mailing system and maintenance support services for the U.S. Navy Bureau of Medicine and Surgery (BUMED). The contractor shall provide full maintenance support, troubleshooting, and repair or replacement services for the existing postal equipment deployed at two locations: Defense Health Headquarters in Falls Church, Virginia (7700 Arlington Boulevard) and Navy Medicine Records Activity BUMED Detachment in St. Louis, Missouri (1222 Spruce Street, Room 9.308). The period of performance runs from March 1, 2026, through February 28, 2027. The point of contact is Romeo B. Agulto, CPO, USN Logistics Chief, at romeo.b.agulto.mil@health.mil, (703) 681-9297, or (757) 933-7292.
The contractor must provide maintenance and support services including system updates, preventative maintenance, on-site and remote maintenance, and technical support. The solution must support the existing Pitney Bowes SendSuite system with capabilities including processing up to 120 letters per minute with mixed thickness letter processing, handling materials ranging from 3.5" x 5" to 13" x 15" (5/16" thick), automatic feeding and postage imprinting, FedEx/UPS processing with NGDS rates, password-protected operation, LAN connectivity, integration with the NAVSUP mailing pay system (SYNCADA), and an intelligent lockbox system for contactless mail delivery. The Falls Church facility requires SendPro 360 Monthly Subscription services including SendPro 360 Subscriptions, SendPro 360 Service Level Agreement, PitneyTrack Service Level Agreement, SendPro P Series Meter Rental, and Standard SLA Equipment Service Agreements. The St. Louis detachment requires SendPro MailCenter 2000 Monthly Costs including meter rental, service level agreement, and Standard SLA Equipment Service Agreement for the postage meter. Maintenance costs apply after the initial one-year warranty period.
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Other files
| File | Type | Posted |
|---|---|---|
| Pitney Synopsis.pdf | ||
| Sole Source Justification FY26_revised BUMED SIGNED.pdf |
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CUI//PROCURE
Bureau of Medicine and Surgery Mailing System and Maintenance Support for Postal Equipment.
1. PURPOSE: This is a non-personnel services contract to provide postal mailing solution, technical maintenance, and support to US Navy, Bureau of Medicine, and Surgery (BUMED) headquarters, and their detachment St. Louis, Navy BUMED, Support Services department shall not exercise any supervision or control over the contract service provider performing the services herein. Such contract service provider shall be accountable solely to the Contractor who, in turn is responsible to BUMED HQ, Support Services.
1.1. Description of Services/Introduction: The contractor shall provide regular planned maintenance in order to keep it running at peak performance. Contractor shall provide full maintenance support of previously installed mailing system, required troubleshooting and repair or replacement as required. The contractor shall perform to the standards in this contract.
2. BACKGROUND: In an effort to reduce operating costs, several common services were streamlined at Defense Health Headquarters (DHHQ). The command utilizes an enterprise mailing solution to consolidate and streamline all postal-related functions throughout DHHQ.
This PWS will cover maintenance and support services of the current mailing software and provide full maintenance support of previously installed mailing system, required troubleshooting and repair or replacement as required.
3. SCOPE: The contractor shall provide maintenance and support services to include system updates, preventative maintenance, on-site and remote maintenance, and technical support as required.
3.1. Delivery/Period of Performance: 3/1/2026-2/28/2027
3.2. Place of Performance: The work to be performed under this contract will be performed at:
3.2.1. Defense Health Headquarters, 7700 Arlington Blvd, Falls Church, VA 22042
3.2.2. Navy Medicine Records Activity BUMED Detachment, 1222 Spruce St. Room
9.308, St. Louis, MO 63120
3.3. General Information:
3.3.1. Point of Contact
3.3.1.1. Romeo B. Agulto, CPO, USN Logistics Chief, romeo.b.agulto.mil@health.mil, O: (703) 681-9297, M: (757) 933-7292
4. SUMMARY OF REQUIREMENTS
4.1. Provide full maintenance support of previously installed mailing system, required troubleshooting and repair or replacement as required for the existing mailing system that will provide the command with a scalable mailing system that processes incoming and outgoing mail giving the command a safe and reliable solution to process and deliver mail to its tenants.
4.1.1. This Solution must be capable of providing system support to the existing postal equipment by:
mailto:romeo.b.agulto.mil@health.mil
4.1.1.1. Connecting to the current Pitney Bowes SendSuite system
4.1.1.2. Process up to 120 letters per minute to include mixed thickness letter processing.
4.1.1.3. Automatically feeding, sealing and imprinting correct postage
4.1.1.4. Handle a variety of materials: Min. 3.5” x 5”, Max 13” x 15”; 5/16” thick.
4.1.1.5. FedEx/UPS Processing w/ NGDS Rates
4.1.1.6. Password protected operation and sign-on
4.1.1.7. LAN connection through cable
4.1.1.8. Integration with NAVSUP mailing pay system (SYNCADA) for FedEx and UPS that gives the command access to NGDS Rates
4.1.1.9. Licensing to existing deployment of Pitney Bowes SendSuite shipping to include report formatting and screen building to process the carriers of USPS, UPS, and FedEx.
4.1.1.10. Connectivity to the full suite of proprietary enterprise mailing solution.
4.1.1.11. A scalable multi-carrier tool that can deploy across multiple locations.
4.1.1.12. An intelligent lockbox system for contactless delivery to mail clerks.
4.1.1.13. Subscription/Meter Fees and Maintenance
0017040164 Headquarters (Falls Church - 7700 Arlington Blvd)
SendPro 360 Monthly Subscription SendPro 360 Subscriptions SendPro 360 Service Level Agreement PitneyTrack Service Level Agreement SendPro P Series Meter Rental Total Monthly SP360 Subscription
Maintenance Cost (After 1 Year Warranty) SLA Standard SLA - Equipment Service Agreement - SP360
Equipment SLA Standard SLA - Equipment Service Agreement - Tracking
Addtl Equip Total One Year SLA
0017402353 Navy Medicine Records Activity BUMED Detachment St. Louis, MO
SendPro MailCenter 2000 Monthly Costs SendPro Mailcenter Meter Rental SendPro Mailcenter Service Level Agreement
Total SendPro MailCenter Monthly Meter & Subscription
Maintenance Cost (After 1 Year Warranty) SLA Standard SLA - Equipment Service Agreement -
Postage Mater
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