20-R-Z017-0002.docx

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ROTHR Operations and Maintenance Services Federal contract opportunity
Solicitation number
N00189-20-R-Z017
Issued by
Department of the Navy Naval Supply Systems Command

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This request for proposal solicits offers for operations and maintenance services for the Relocatable Over-the-Horizon Radar system. The contractor shall operate, maintain, and support the radar system and associated facilities 24 hours a day, 7 days a week to provide air and maritime surveillance data to various government agencies. Key requirements include radar operations from the Operations Control Center, systems maintenance and repair, facilities maintenance, environmental health and safety programs, quality control, security, and property management. The performance period is for a base year with four one-year options. Offers are due by a specified date in 2020. The soliciting agency is the Department of the Navy Naval Supply Systems Command.

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20-R-Z017-0005.docx DOCX document
20-R-Z017-0004.docx DOCX document
20-R-Z017-0003.docx DOCX document
20-R-Z017-0001.docx DOCX document
Attch 10 Grounds Maintenance_4_23_2020.pdf PDF
Attch 4 ROTHR SAASM PPIP.pdf PDF
Attachment 5 CDRLs and DDL rev 4-2020.doc DOC document
Attch 12 ROTHR OM HISTORICAL DATA UPDATE 4.27.20.docx DOCX document
Attch 14 SitRep.pdf PDF
Attch 11 Admin Network.pdf PDF
Attachment 9 PastPerformanceForm.doc DOC document
Attch 16 RADAR Major Subsystems Table.xlsx XLSX spreadsheet
Attachment 7 CBA ROTHR IAM Raytheon.pdf PDF
Attch 2 ENVIRONMENTAL SPECIFICATIONS_2020.docx DOCX document
Attachment 13 CAP Cost Type.doc DOC document
Attch 1 WAN Communication Support.xls XLS spreadsheet
Attch 15 Corrective Action-Maintenance Report.docx DOCX document
Attch 3 DD254.pdf PDF
Attachment 8 QASP.doc DOC document
N00189-20-R-Z017.docx DOCX document
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N0018920RZ017

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

SECTION C LANGUAGE

Performance Work Statement (PWS)

TABLE OF CONTENTS

1.0 Scope

2.0 Mission & Background

3.0ROTHR Operations
3.1Operations Control Center (OCC)
3.1.1OCC Watch Stations
3.1.2Detection and Tracking
3.1.3Communications, Coordination, and Support
3.1.4Deliverables
3.1.5Operating Constraints
4.0ROTHR Maintenance and Repair4.1Radar Systems Maintenance & Repair
4.1.1Maintain to Meet or Exceed Performance Standards
4.1.2Maintenance of Backscatter RADAR (BSR) Transmit Sub-systems
4.1.3Maintenance of Backscatter RADAR (BSR) Receive Sub-systems
4.1.4Maintenance of Backscatter Sounder (BSS) Sub-systems
4.1.5Repair of Off-Equipment
4.1.6Testing and Data Collection
4.1.7Electromagnetic Interference
4.2Radiation Hazard Measurements
4.3Collect and Report Maintenance Data
4.3.1Report Equipment Status
4.3.2Corrective Action/Maintenance Data Collection
4.3.3Reliability, Maintainability and Availability (RM&A)
4.4Maintenance Management
4.4.1Preventive and Corrective Maintenance Program
4.4.2Corrosion Prevention and Control
4.5Electronics Systems Maintenance and Calibration
4.5.1Test, Measurement and Diagnostic Equipment
4.6Deliverables
4.7Operating Constraints
5.0Installation Support
5.1Facilities Maintenance & Repair
5.1.1Facilities Maintenance & Repair for ROTHR Virginia, Texas and Puerto Rico
5.1.2Government Furnished Support
5.1.3Buildings, Structures, Systems & Equipment
5.2Environmental and Safety
5.2.1Environmental Health & Safety (EH&S) Program
5.2.2EH&S Program Plan
5.2.3Refuse and Solid Waste Management
5.2.4Pest Control
5.2.5Hazardous Material and Hazardous Waste
5.2.6Spill Response
5.3Facilities Maintenance Plan for all Sites
5.3.1ROTHR Admin Network (Voice Over Internet Protocol (VOIP)/6000 seriesphones)
5.3.2Other Reports for all Sites
5.4Deliverables
6.0Quality Control
6.1Quality Control Program
6.1.1ISO 9001 Compliance
6.1.2Quality Program Plan (QPP)
6.1.3Quality Control (QC) Program
6.1.4Quality Contract Minimums
6.1.5Quality Inspection Report
6.2QC Safety
6.3QC Personnel
6.4QC Program Plan Updates
6.5Operations QA Data
6.6Deliverables
6.7Operating Constraints
7.0Security
7.1Overview
7.2Physical Security
7.2.1Daily Inspections
7.2.2Electronic Security System (ESS)
7.2.3Key Control Program
7.2.4Prohibition of Electronic Devices
7.2.5Warning and Security Signs
7.3Communications (COMSEC)
7.3.1Establish COMSEC Account
7.3.2Report COMSEC Incidents
7.3.3Global Positioning System (GPS) Receiver Application Module (GB-

GRAM)/Selective Availability Anti-Spoofing Module (SAASM)

7.3.4Navy Regional Enterprise Messaging System (NREMS)
7.4Cyber Security
7.4.1Cyber Security Certifications/Qualifications
7.4.2Security and Accreditation
7.4.3Compliance with National Institute of Standards and Technology (NIST)
7.4.4Information Assurance Vulnerability Management (IAVM) Program
7.4.5Information Assurance Vulnerability Management (IAVM) Reporting
7.4.6Cyber Security Best Practices
7.4.7Cyber Security Passwords
7.4.8Ports, Protocols and Services
7.4.9DISA Security Technical Implementation Guides (STIGs), Security Checklists

and Security Requirements Guides (SRGs)

7.4.10Prohibition of Electronic Devices
7.5Deliverables
8.0Property and Logistics
8.1Government Furnished Property (GFP)
8.2Non-System GFP
8.3Property Acquisition Limit
8.4Property Management Program
8.5Department of Navy (DoN/Department of Defense (DoD) Property Requirements
8.6Logistics Support
8.6.1Inventory
8.6.2Packaging
8.6.3Shipping/Transportation
8.6.4Delivery
8.6.5Receipt
8.6.6Staging
8.6.7Disposal
8.7Item Unique Identification (IUID)
8.8Transfer of Government Property
8.9Property Disposition
8.10Inventory Transition
8.11Deliverables
8.12Operating Constraints
9.0Technical Library and Software
9.1Technical Library
9.2Software
9.3Deliverables
10.0Training, Qualifications, Certifications
10.1Contractor Training
10.2Government Training
10.3Training Curriculum
10.4Training Report
10.5Deliverables

11.0 Licenses, Permits, Clearances

12.0Management Support
12.1Meetings and Working Groups
12.2Reports
12.3Organizational Diagram
12.4Deliverables
13.0Enterprise Asset Management System (EAM/MMIS) / Maintenance Management Information System (MMIS)
13.1Overview
13.2EAM/MMIS Administrator
13.3EAM/MMIS Replacement
13.4Deliverables
13.5Operating Constraints
14.0Contract Phase-in & Phase-out Requirements
14.1Phase-In Period
14.2Phase-Out Period
15.0Materials/Travel/Other Direct Cost (ODCs)
15.1Material, Parts, Equipment
15.2Travel
15.3Other Direct Costs (ODCs)

16.0 Contract Data Requirements List (CDRLs)

17.0Minimum Personnel Qualifications
17.1Program Manager
17.2Radar Operations Manager
17.3Radar Watch Supervisor
17.4System Manager
17.5Radar Systems Maintenance & Repair Manager
17.6Facilities Maintenance and Repair Manager
17.7Quality Control Manager
17.8Property & Logistics Manager
17.9Environmental & Safety Manager

18.0 Defense Biometric Identification System (DBIDS)

1.0 SCOPE

The O&M Contractor shall operate, maintain, and support the Relocatable Over-the-Horizon Radar (ROTHR) system in accordance with this performance work statement, 24 hours/day, 7 days/week, 365/366 days/year. The ROTHR system consist of, at a minimum, the Operations Control Center (OCC) system which includes OCC, manned and unmanned ADP and Communications Center; transmit and receive systems, subsystems, shelters; support facilities, facilities systems and subsystems; system trainer/test bed; air conditioning, mechanical, electrical, fire suppression systems and subsystems; test equipment; and new system configurations upon installation. This effort includes providing support for systems engineering; engineering change proposal analysis; failure analysis; configuration management; installation and/or testing of field change kits; logistics support including but not limited to spares replenishment and test and support equipment; training; repair/refurbishment services; reverse engineering, and supporting next generation Over-the-Horizon Radar (OTHR) test systems/prototypes and operational systems.

This requirement presents several challenges to the O&M Contractor including having to work with a mature system, dealing with parts obsolescence, implementing actions to operate and maintain ROTHR more efficiently, and coordinating with the Original Equipment Manufacturer contractor for the system who owns the Level 3 documentation for the radar systems. Detailed technical characteristics, description, and requirements for the ROTHR system are defined in the latest revision of specification ELEX-R-570 REV B, Users Logistics Support Summary (ULSS), Level 1 and 2 documentation, and ROTHR Technical Manuals and COTS manuals located in the Master Technical Library (see PWS Paragraph 9.1).

Overarching Operating Constraints: The Contractor shall ensure that all radar sites are fully staffed during adverse weather conditions or other conditions affecting travel to or from the radar sites. In these situations the contractor’s on site workforce may be required to remain at the radar site for periods up to 36 hours duration until conditions allow a change of personnel however, the typical duration is less than 24 hours. The only exception are extreme conditions that present a potential threat to the health and/or safety of personnel at the radar site in which case FSSC will make a determination to shut down radar operations until the condition is mitigated. Severe storms such as a hurricane may cause a radar site to shut down and send personnel home. The Contractor shall be knowledgeable of historical weather conditions for all geographical areas where the radar sites are located.

- Virginia sites - seasonal snow, ice, storms, flooding, and hurricanes can affect travel to/from these sites.

- Texas sites - seasonal storms and flooding can impact travel to/from these sites. Also, there is approximately a twelve-mile unimproved road leading to the radar receiver site located at Freer, Texas. This road is constructed of Caliche (a calcium carbonate mineral) material and is typically rutted and uneven. Four wheel drive vehicles are typically used to travel this road especially during periods of rain and/or minor flooding. The road becomes impassable during periods of heavy flooding, typically lasting less than 24 hours.

- Puerto Rico Sites - seasonal storms, flooding, lightning, and hurricanes can affect travel to/from these sites. Adverse weather conditions or other interruptions can affect commercial air and marine carriers to/from the radar transmitter site at Vieques.

2.0 MISSION & BACKGROUND

The mission of Forces Surveillance Support Center (FSSC) is to provide tactically significant air and maritime track data to JIATF-S, resulting in multiple JIATF-S products that counter illicit trafficking posing a threat to National Security. The ROTHR system supports the National Drug Control strategy with detection and monitoring of the Source Zone through the Transit Zone 24 hours a day, 7 days a week. ROTHR is tactically controlled by the Joint Interagency Task Force South (JIATF-S) in Key West, FL.

ROTHR was developed in the mid-1980s during the Cold War to combat the Backfire bomber threat to the US Navy. Fleet Surveillance Support Command (FSSC) was established in 1987 to operate and maintain 13 systems worldwide to provide over-the-horizon surveillance for the carrier battle groups. As the Cold War was ending, a limited production buy of three systems occurred in 1989 with intentions to mothball the systems after acceptance testing. A prototype ROTHR system underwent Operational Evaluation (OPEVAL) in 1989 then deployed to Amchitka, Alaska from 1991 to 1993. The mission changed to detection and monitoring to support counterdrug operations in 1993. Except for military personnel funding, all Navy operational funding ceased in 1994 and was replaced by DoD fenced counterdrug funding. ROTHR-VA was declared Full Operational Capability in June 1993. ROTHR-TX was declared Full Operational Capability in June 1995. ROTHR-PR was declared Full Operational Capability in June 2000. Fleet Surveillance Support Command transitioned to Forces Surveillance Support Center (FSSC) with civilian personnel when all military personnel were returned to the fleet in September 2004.

ROTHR consists of the Operations Control Center (OCC) system, three land-based, bi-static, high frequency, Doppler radar systems consisting of transmitter and receiver sites, and support facilities. The three ROTHR systems are located in Virginia, Texas, and Puerto Rico. ROTHR Virginia Receiver Site consists of the Operations Control Center (OCC) system in Bldg. 344, support facilities in Bldg. 310 and Bldg. 344, storage facility in Bldg. 363, and antenna maintenance facility in Bldg. 446 located at Naval Support Activity Hampton Roads, Northwest Annex, Ballahack Road, Chesapeake, Virginia. The ROTHR Virginia Transmitter Site, consists of a support building (NK-1), government support building (NK-2), grounds maintenance building (NK-3), and storage Bldg. 4 (NK-4), and is located in New Kent County, Virginia. ROTHR Texas transmitter site consists of a support building (TX-1), grounds maintenance building (TX-2), and electronics maintenance building (TX-3), is located approximately one mile south of the intersection of routes US 281 and TX 141 approximately 20 miles west of Kingsville, Texas. The ROTHR Texas transmitter site is expanding to include a transmitter support building and antenna field associated with the Maritime Centric Skywave Over-the-Horizon Radar (MASOR). The ROTHR Texas Receiver Site consist of a support building (TR-1) and a grounds maintenance building (TR-2), and is located approximately 13 miles on County Road 401 off route TX 44 near the intersection of routes TX 16 and TX 44 in Freer, Texas. ROTHR Puerto Rico Transmitter Site, consist of a support building (PX-1), grounds maintenance facility (PX-2), and equipment storage shed (PX-3), and is located on the southwest end of the Island of Vieques, Puerto Rico. The ROTHR Puerto Rico Receiver Site consists of a support building (PR-1), and grounds maintenance facility (PR-2), and is located at Fort Allen in Juana Diaz, Puerto Rico approximately 16 miles from Ponce, Puerto Rico. The Government will provide physical security services to protect the radar at both Puerto Rico sites.

3.0 ROTHR Operations

3.1 Operations Control Center (OCC).

Operate the Virginia, Texas, and Puerto Rico ROTHR systems 24 hours/day, 7 days/week, 365/366 days/year. Radar operations include system operations, detection and tracking, evaluation analysis, training, and supervision.

3.1.1 OCC Watch Stations

a. The OCC includes the following function per shift:

Watch Supervisor (WS)

b. The OCC includes the following functions per shift per system:

Detection and Tracking Supervisor (DTS) System Monitor and Control (SMC) Propagation Management and Assessment (PMA) Detection and Tracking (D/T) Global Command and Control System - Joint

c. Function descriptions:

(1) Watch Supervisor – The Watch Supervisor is ultimately responsible for optimizing system performance to meet the user agencies surveillance requirements. The Watch Supervisor monitors the equipment status and effective performance of the ROTHR System. The Watch Supervisor is responsible for his/her assigned personnel’s performance, training, and professionalism. The Watch Supervisor shall be capable of fulfilling the duties of any functional duties described in this section. The Watch Supervisor communicates with external agencies as it relates to the ROTHR system and the tactical situation.

(2) Detection and Tracking Supervisor (DTS) – The DTS is responsible to the Watch Supervisor for the performance of his/her assigned operators. The DTS is responsible for, but not limited to, the following; but not limited to assigning aircraft and maritime surveillance Dwell Illumination Regions (DIRs), monitoring system status, ensuring the accuracy and correct modeling of the QVI and WSBI sectors. The DTS is also responsible to the Watch Supervisor for his/her system status. The DTS is responsible for the operations of the Global Command and Control System Joint (GCCS-J).

(3) System Monitor and Control (SMC) - Allows the operator to Add/Delete/Modify all of the tasking and DIR parameters, which involves selection of operating frequency and adjustment of surveillance parameters to include, but not limited to Direction of Interest, Speed of Interest, waveform repetition frequency, bandwidth, revisit rate, CIT, and Non-Recurrent waveform.

(4) Propagation Management and Assessment (PMA) – Allows the operator the ability to assess and adjust the current propagation environment and current radar performance to choose the best available operating parameters over the Current Surveillance Area (CSA) and the entire Extended Coverage Area (ECA). The PMA will update and validate maintain a model, every 12 minutes, of current ionosphere propagation in all sectors to ensure precise performance requirements in tracking accuracy. Coordinate conversion tables, predicted detection and optimum operating frequencies are generated from this model. Proper ionospheric model selection is critical to achieving accurate target ground positions and resolving multiple ionospheric propagation modes. Assists the D/T during times when he/she is not performing the PMA functions.

(5) Detection and Tracking (D/T) – This function detects and tracks aircraft and maritime contacts in radar slant coordinates, implements a conversion to ground coordinates for verified tracks, and monitors tracking conditions. Allows the operator the ability to monitor and supplement the automatic features of the ROTHR tracker’s target detection and tracking function and to manually validate and report all tracks meeting operational requirements and end users direction and speed of interest.

3.1.2 Detection and Tracking

a. Provide track data on real time “all source” counter drug confirmed tracks of interest for aircraft events at a rate of 98% for participation and 98% for continuous tracking, and surface events at a rate of 70%. “Participation” is defined as at a minimum two standard ROTHR position reports consisting of latitude, longitude, course, and speed that are correlated to the target of interest (TOI). "Continuous tracking" is defined as continuous (no gap in reporting > 10 minutes) standard ROTHR position reports (latitude, longitude, course, speed) that are correlated to the TOI.

(1) The below listed events are not considered "Confirmed Tracks of Interest (CTOI’s)" for purposes of computing participation and continuous tracking percentage, and, therefore are not charged against the contractor:

a)Post-event intelligence of successful drug trafficking.
b)Events that occurred entirely outside of the ROTHR coverage area.
c)Events the ROTHR Watch Team (comprised of those positions defined in Section 3.1.1) was unaware of as the event was occurring (unless reasonable to believe they should have been aware).
d)Events the ROTHR Watch Team was unable to participate in because the Tasking Authority directed ROTHR surveillance elsewhere.
e)Events the ROTHR Watch team was unable to participate in due tosystem and/or ionospheric limitation.

(2) ROTHR tracking time methods for these events shall be validated but not limited to any of the following methods:

a)Commander Task Group 4.1 Situation Report (SITREP) – INTENTIONS
b)Director Joint Inter-Agency Task Force South (DIRJIATFSOUTH) Drug Activity Summary
c)Target of Interest (TOI) Event Packages
d)ROTHR Watch Supervisor Log
e)JIATF-S Log
f)Global Command and Control System – Joint (GCCS-J)
g)Playback analysis

b. "Confirmed Tracks of Interest (CTOI)" are those specifically designated by the Director, Joint Interagency Task Force South.

c. "All source” tracking time is defined as the total time a CTOI was tracked by any Counter drug Detection and Monitoring or Law Enforcement Interdiction and Apprehension asset, including ROTHR. This includes but is not limited to Ships, Ground Based Radar’s, Aerostats, Aircraft, Visual Sightings, FAA Radar’s, and Interceptors.

d. Optimally manage all (between 10 to 17 nominal) required Dwell Illumination Regions (DIR) per system to meet operational tasking requirements assigned by tasking authority and/or FSSC Operations Officer. The average time from system verification of track detection to reporting tracks that meet the end users direction and speed of interest should be less than 13.00 minutes per radar. Ensure quality tracks are reported in a timely manner by manually evaluating and reporting all tracks meeting operational requirements, end users direction, and speed of interest criteria. Model the ionosphere and adjust frequencies to ensure optimal radar performance and coverage.

e. Perform post analysis of ALL confirmed targets of interest (CTOI) and submit findings and an electronic copy of the CTOI Suspect Event Tracking Percentage Page (CDRL Q010) to FSSC Operations Analyst due on the 15th day of the following month

3.1.3 Communication, Coordination, and Support

a. Provide continuous communication, coordination, and support to JIATF-South for all aspects of ROTHR wide area surveillance air and maritime track information.

b. Provide tracking support for special operational requirements such as search and rescue missions, satellite launches, and other surveillance tasks.

c.Maintain a master ROTHR electronic watch log containing entries from the OCC and all sites providing detailed information to adequately investigate and evaluate activities pertaining to the site or system. The O&M Contractor shall furnish connectivity to the master ROTHR electronic watch log for all radar sites for access by both contractor and FSSC QA personnel. Provide FSSC QA personnel in Bldg. 310 with real time access to the electronic watch log with the same view and tabs as the Watch Supervisor. It is the Contractors prerogative to determine the type of connectivity to meet this requirement. The master ROTHR electronic log shall include at a minimum:
(1)System configuration at watch turnover and configuration changes made duringthe watch;
(2)System outage cause and duration;
(3)Significant changes in tactics;
(4)Cased events with or without seizures; events resulting in seizures;
(5)Regional intelligence information that affects ROTHR;
(6)Maintenance functions or failures that may take equipment down;
(7)Unscheduled outages and system or software tests, reboots, recycles, and resets
(8)Equipment restoral actions and times.
(9)Issues that may require further investigation (track “maintains”, unknownassumed suspects (UAS), system degradations, changes to operationalconfiguration, severe weather or ionospheric impact upon radar performance thataffect JIATF-South tasking);
(10)Task changes, special operations or any operational changes to the radar directedby JIATF-South or by the Operations Officer;
(11)Changed conditions on the OCC Watch Floor, fire drills, medical emergencies;and any other operational, system and non-system issues.

All sites shall have connectivity to the electronic master log and each site shall enter their own information including recording tape changes. All events that require a SITREP shall be entered into the master log. When any site loses connectivity to the electronic master log, the site personnel shall call-in their information to the OCC for entering into the master log. The OCC shall annotate the loss of connectivity to the watch log. Provide FSSC QA with real time access to the electronic watch log with the same view and tabs as the Watch Supervisor and provide FSSC QA and Department Heads an electronic copy of the watch log no later than 6 hours after new day Zulu.

d. Provide a weekly Operations and Maintenance Summary Report covering all ROTHR activity from the previous seven days.

(1) The Operations Summary shall include significant changes in tactics; cased events with or without seizures; events resulting in seizures; regional intelligence information that affects ROTHR; issues that may require further investigation (maintains, unknown assumed suspects (UAS), system degradations, severe weather or ionospheric impact upon radar performance that affect JIATF-South tasking); task changes, special operations or any operational changes to the radar directed by JIATF-South or by the Operations Officer; changed conditions on the OCC Watch Floor, fire drills, medical emergencies; and any other operational/system issues.

(2)The Maintenance Summary shall include all ROTHR outages, regardless ofduration or cause (information will include date, duration, site, description, rootcause, corrective actions taken); a two-week and one month outlook of theROTHR maintenance schedule and upcoming maintenance events (informationwill include date, site, project/task name. Highlight any changes or proposedchanges from previous brief); updated status and estimated completion dates ofCLIN X003 projects and expenditures previously approved by the FSSC Director(information will include project/task name, description, current status, andestimated completion date). ROTHR configuration status shall be included in theMaintenance Summary only when there is a change in the ROTHR configuration.When reporting a change in ROTHR configuration, highlight the changes andinclude the following: current operating system build and software configurationof all components of the RSM, TSM, and OCC for each ROTHR site; the mostcurrent OCC configuration associated with each system, including Fusion; andany hardware configuration changes affecting system operations.
Provide a daily oral briefing to the FSSC Operations Officer covering allROTHR activity including a review of the watch log entries.

e. Provide a Monthly Performance Report including cumulative surface performance summary for the calendar year, graphic display of reported surface tracks for the calendar year, and air operations summary of reported tracks, suspect tracks, initial detects, and total kilograms seized. Due monthly to the FSSC Operations Officer by the fifth working day of the month.

f. Monitor C2 communications circuits, (both Defense Information Systems Agency (DISA) and Commercial) between ROTHR OCC and external customers (e.g. JIATF-South) for the receipt of tasking, transmission of ROTHR surveillance contacts, status report products, and the exchange of narrative Operational Notes (OPNOTES) between the FSSC Operations Officer and his/her counterparts at the external tasking agencies. The Contractor shall possess the knowledge and operate the Global Command and Control System Joint (GCCS-J) system. Monitor ROTHR C2 processor functions and provide technical assistance to the FSSC Cyber Security during the activation and/or recovery of DISA communications circuits. The technical assistance does include performing troubleshooting and corrective maintenance actions on the equipment in the communications center. Communication circuits’ information and support requirements are provided in Attachment 1 - ROTHR/FSSC Wide Area Network (WAN) Communication Support.

g. Immediately notify the FSSC Operations Officer of any system degradations or outages greater than 60 minutes or any deviations from standard operational tasking directed by tasking authority. The FSSC Operations Officer will be available during normal working hours, Monday through Friday. The FSSC Operations Officer will be ‘on-call’ during other hours.

h. Provide recommendations to FSSC Operations Officer to improve radar operations and performance.

i. The Contractor shall provide radar operations, analysis indoctrination and familiarization training including all areas of ROTHR to Government personnel on an ‘as needed’ or ‘as requested’ basis. Historically, three to four trainings per year have been required. The total estimated training time needed for Government personnel is estimated to be no more than 800 man-hours per year.

3.1.4 Deliverables:

a. CTOI Event Page (Ref PWS 3.1.2). CDRL Q010.

b. Electronic Master Watch Log (Ref PWS 3.1.3.c). CDRL O03.

c. Operations and Maintenance Summary Report (Ref PWS 3.1.3.d). CDRL O01.

d. Monthly Performance Report (Ref PWS 3.1.3.e). CDRL O02

3.1.5 Operating Constraints:

a. Seasonal flooding causing impassable travel may be experienced on the roads leading to the Freer Texas site, both Virginia sites, and both Puerto Rico sites.

b. Adverse weather conditions and/or interruptions to airline/marine carriers may prevent travel to/from the radar site at Vieques, Puerto Rico.

c. Extreme Health emergencies declared in localities near ROTHR sites.

4.0 ROTHR Maintenance and Repair

4.1 Radar Systems Maintenance & Repair

4.1.1 Maintain ROTHR System to Meet or Exceed Performance Standards.

The contractor shall maintain the AN/TPS-71 Relocatable Over-the-Horizon RADAR (ROTHR) and associated systems to meet or exceed the performance standards specified in Contract Specifications ELEX-R-570, Rev B. The contractor shall provide organizational, intermediate and depot level maintenance on all assigned ROTHR and associated systems equipment for optimal radar performance and as otherwise necessary to maintain, repair, and upgrade the radar systems. The contractor shall maintain the ROTHR system, to include mission computer and peripheral equipment needed to support radar operations, in a serviceable, safe and properly configured manner. The contractor shall maintain, calibrate and repair the ROTHR system and support systems in a continuous state of readiness, within specified performance standards, to meet ROTHR mission requirements. All such activities shall be in accordance with local procedures and site operating instructions. The contractor shall investigate, identify and resolve problems and issues concerning the operations and maintenance of the ROTHR system. Respond to government requests for operational and/or technical within five business days.

ROTHR system includes, at a minimum, the Operations Control Center (OCC) system; Backscatter RADAR (BSR) transmitter and receiver subsystems; Backscatter Sounder (BSS) subsystems; shelters; system trainer/test bed; air conditioning, mechanical, electrical, fire suppression systems and subsystems; test equipment; and new system configurations upon installation.

4.1.2 Maintenance of Backscatter RADAR (BSR) Transmit Sub-systems.

The contractor shall perform organizational, intermediate and depot level maintenance, repairs and upgrades on all BSR Transmit sub-system elements for optimal radar performance. Major elements of the BSR Transmit Sub-system include: 16 High Power Amplifier (HPA) Transmitters and associated Hi/Lo Coaxial RF switches; 16 High Band antenna elements, 16 Low Band antenna elements, two Sounder antenna elements and all associated RF coaxial cabling; one Quasi-Vertical Incidence (QVI) Sounder antenna; 10 HPA shelters; one Transmit Sounder shelter; and one Transmit Site Monitor (TSM) shelter complex. At a minimum:

a. The contractor shall maintain and calibrate the BSR Transmitter HPAs IAW ROTHR preventive maintenance standards and standard operating procedures to provide total optimal power of 200Kw

b. The contractor shall monitor the Digital Waveform Generator program daily to ensure that the transmitter sub-system remains within calibration standards. Calibration standards are 90% of RADAR transmission side lobe levels shall measure below -20dB. The contractor shall monitor and report in the Daily Watch Log any equipment failures, maintenance actions and all equipment status that result in transmitter subsystem degradation or adversely affect the mission.

c. The contractor shall maintain and repair all High and Low Band antenna elements in such a manner as to meet or exceed minimum voltage standing wave ratio (VSWR) requirements. The contractor will perform a Transmit array mutual coupling test for each ROTHR transmit subsystem no less than semi-annually IAW ROTHR Subsystem Acceptance Tests and Standard Operating Procedures. The antenna array mutual coupling test demonstrates that the RADAR and sounder antenna arrays meet minimum voltage standing wave ratio (VSWR) requirements across the operating frequency of 5-28 Mhz. The minimum requirements for both the high and low band arrays VSWR, with all elements excited are: 85% probability less than 1.7:1 ratio and 96% probability less than 2.0:1 ratio. Each individual element shall meet the same prescribed minimum requirements.

d. For each ROTHR Transmit site, the contractor shall perform, annual depot level inspection and maintenance on all components of the High Band, Low Band, Sounder and QVI Antenna elements to include supporting guide wires, foundations, and mounting hardware. The contractor shall provide a written report of inspection results and recommended corrective actions to the government within 45 calendar days of completion of each site inspection.

4.1.3 Maintenance of the Backscatter RADAR (BSR) Receive Sub-systems

The contractor shall perform organizational, intermediate and depot level maintenance, repairs and upgrades on all BSR Receive sub-system elements for optimal radar performance. Major elements of the BSR Receiver Sub-system include: 372 receivers (250 in Puerto Rico); 372 Twin-Monopole End-Fire Receive Pair (TWERP) antenna assemblies (250 in Puerto Rico) and all associated RF coaxial cabling; one Quasi-Vertical Incidence (QVI) Sounder antenna; 12 Receive shelters (8 in Puerto Rico); one Receive Sounder shelter; and one Receive Site Monitor (RSM) shelter complex. At a minimum:

a. The contractor shall perform a Sub-Clutter visibility (SCV) test for each ROTHR receive subsystem semi-annually IAW ROTHR Subsystem Acceptance Tests and Standard Operating Procedures. Achievable system SCV, as limited by discrete power line and spurious signals, shall exceed 70 dB.

b. The contractor shall maintain and repair all Receive Antenna array elements in such a manner as to meet or exceed minimum voltage standing wave ratio (VSWR) requirements. The contractor will perform a Receive array mutual coupling test for each ROTHR receive subsystem no less than annually IAW ROTHR Subsystem Acceptance Tests and Standard Operating Procedures. The minimum requirement for the radar receive antenna side lobe level is 90% of the side lobes shall be greater than or equal to 30db down from beam maximum.

c. For each ROTHR Receive site, the contractor shall perform, annual depot level inspection and maintenance on all components of the Receive Antenna Array and QVI Antenna elements to include foundations and mounting hardware. The contractor shall provide a written report of inspection results and recommended any corrective actions to the government within 45 calendar days of completion of each site inspection.

4.1.4 Maintenance of Backscatter Sounder (BSS) Sub-systems

The contractor shall perform a Sounder array mutual coupling test for each ROTHR sounder subsystem semi-annually IAW ROTHR Subsystem Acceptance Tests and Standard Operating Procedures. The sounder antenna array mutual coupling test demonstrates that the sounder antenna arrays meet minimum voltage standing wave ratio (VSWR) requirements across the operating frequency of 5-28 Mhz. The minimum requirements for the Sounder array VSWR, with both elements excited are: 90% probability less than 1.7:1 and 96% probability less than 2.0:1. Each individual sounder element shall meet the same prescribed minimum.

4.1.5 Repair of Off-Equipment

The Contractor shall be responsible for all Organizational, Intermediate and Depot level repairs of equipment/assemblies in accordance with Source, Maintainability and Recoverability (SM&R) coding. Any SM&R codes that dictate depot repair is 'required' can be interpreted as 'recommended.' The Contractor shall determine the most economical means to accomplish repairs that may include in-house workforce, subcontracting, and/or use of Government/Contractor/Vendor/Original Equipment Manufacturer (OEM) repair facilities. The Contractor shall directly reimburse any Government Depot repair facility for services rendered. The Contractor shall perform repairs on equipment/assemblies using Government approved Intermediate Maintenance Instructions (IMIs) to the maximum extent possible. Any repair procedures performed and/or using equipment not IAW IMIs shall be documented in detail (i.e. step-by-step procedures) and delivered to FSSC via the Investigation Request (IR) process.

4.1.6 Testing and Data Collection

The Contractor shall conduct formal and informal testing, data collection, and site work; collect and review system status data to determine re-tuning and repair requirements; develop and implement new/improved testing processes; train site technicians on performance of advanced system testing processes; collect system evaluation data; determine proper installation and testing of Engineering Change Plans (ECPs); provide on-site technical assistance to (1) augment the on-site technical staff to collect system evaluation data and (2) augment on-site technical staff using system operating and maintenance procedures (SOPs) to troubleshoot, align, reconfigure equipment and modify/repair equipment, as necessary.

a. Changes/Upgrades/Enhancements. The ROTHR O&M contractor shall coordinate (via the COR) with other ROTHR support contractors in performing the seamless transition of any and all system and facility changes, upgrades and enhancements. These upgrades/enhancements can vary in size and complexities and will occur at all ROTHR sites.

b. Field Change Kits (FCK). Perform installation, testing, and provide test results and cost estimates; provide system access and facilitate and support FCK installation and test efforts being performed by others; and coordinate and liaison with FSSC Engineering and others.

c. Alteration Equivalent to Repair (AER). Perform installation, testing, and provide test results and cost estimates; provide system access and facilitate and support AER installation and test efforts being performed by others or in-house; and coordinate and liaison with FSSC Life Cycle Maintenance Department and FSSC Maintenance Management Department.

4.1.7 Electromagnetic Interference.

a. The contractor shall maintain electrical and electronics equipment to the EMI requirements specified in MIL-STD-461G Requirements for the Control of Electromagnetic Interference Characteristics of Subsystems and Equipment, MIL-STD-188-124 Rev B Notice 4 Grounding, Bonding and Shielding and NFPA-780 -2020 Standard for the installation of lightning Protection Systems Current Edition 2020.

b. The contractor shall generate MMIS work orders on all corrective actions taken to mitigate ROTHR component noise sources detected during routine operations and maintenance. When EMI surveys detect and characterize ROTHR component noise sources, the contractor will troubleshoot and report to FSSC Maintenance Management Department within 30 days all corrective actions taken to mitigate the reported noise sources.

c. The contractor shall immediately notify the OCC Watch Supervisor of EMI affecting ROTHR operations. The contractor shall determine if interference is external or internal. The contractor shall troubleshoot and resolve sources of internal interference. The contractor shall provide signal characteristics for external interference, if available, to the Electromagnetic Interference (EMI) Working Group. The contractor shall notify the OCC when the interference changes or ceases within thirty (30) minutes of a change or cessation. The contractor shall record the start/stop time, frequency characteristics, and any subsequent changes and anomalies in the Daily Watch log.

4.2 Radiation Hazard Measurements

The contractor shall control personnel radio frequency radiation exposures to comply with the permissible exposure limits (PELs) set by the American National Standards Institute/Institute of Electrical and Electronics Engineers (ANSI/IEEE). The contractor shall practice maintenance safety procedures and conduct radiation hazard measurements in accordance with Occupational Safety and Health (OSH) requirements.

4.3 Collect and Report Maintenance Data

4.3.1 Report Equipment Status

Generate a work order for all maintenance & repair efforts in Enterprise Asset Management system (EAM/MMIS) within five (5) business days of identifying the requirements and report all completed work in EAM/MMIS. The work order shall contain all the data found within a Standard Failure Reporting, Analysis and Corrective Action System (FRACAS) report; see System Reliability Toolkit, Reliability Information Analysis Center, International Standard book Number-10 (ISBN-10) 1-933904-00-3 and ISBN-13 978-1-933904-00-9. Critical repairs shall be completed immediately and routine repairs shall be completed within 15 calendar days unless awaiting parts. All substantiating documentation (Inspection sheets, check sheets, maintenance sheets, data sheets, estimates, etc.) resulting from a work order in EAM/MMIS, shall be uploaded and attached to the work order in EAM/MMIS prior to being closed.

Perform failure data compilation and analysis of all failures or malfunctions of each ROTHR system. Enter all data, to include various system issues, problems, failures including critical failures exceeding 15 minutes, analysis, O&M emergent field problems, and/or status including hardware, parts, equipment, software, repairs, depot/vendor repairs, etc., in the EAM/MMIS within five (5) working days from identification of each failure and subsequent action to correct the failure.

4.3.2 Corrective Action/Maintenance Data Collection

a. Contractor shall perform weekly systems analysis functions. The contractor shall review site generated reports and watch logs, and identify problem areas. The contractor shall analyze data in the event of an anomalous situation, determine the probable cause and recommend possible corrective action.

b. The contractor shall document analyses conducted in the Corrective Action/Maintenance Data Report. The Corrective Action Report shall include all systems analysis conducted between Monday and Sunday of the previous week, including identified problem areas and occurrences, probable cause and recommend possible corrective action, and any action taken or planned.

c. The contractor shall provide a written technical report to FSSC Maintenance Management Department (N4) no later than (4) business days after the FSSC Director’s Weekly Brief and upload a copy of the report to EAM/MMIS and archive supporting data.

d. The contractor shall analyze occurrences of system outages or system operational degradation and provide a complete analysis of each event, to include (but not limited to) the following:

1. Unscheduled outages

2. Indications of radar sub-system degradation

3. Uncommon computer equipment halts or hangs

4. System or Software tests, reboots, recycles, and reset

5. EMI

6. Other abnormal data, performance, and occurrences

4.3.3 Reliability, Maintainability and Availability (RM&A)

The contractor shall track and report Reliability and Maintainability, as defined for each ROTHR system and major subassembly listed in Attachment 16. The contractor shall maintain, track and report Availability of each ROTHR System. The Contractor shall calculate all times to within .01 hours.

a. Reliability

(1) The contractor shall track and report for each system and major subassembly the monthly and yearly the Mean Time Between Failures (MTBF) and Mean Time Between Critical Failure (MTBCF). The Contractor shall calculate MTBF as follows:

Monthly Total Time (TOT) = Total days in month times 24 hours.

Annual Total Time (ATOT) = Total days in the year times 24 hours

Possible Operating Time (POT) = TOT – Losses

Losses are defined in PWS Paragraph 4.3.3.c.3. below.

MTBF = POT/total number of all failures MTBCF = POT/total number of critical outages/failures

b. Maintainability

(1) The contractor shall track and report for each system the monthly and annual Mean Time To Restore Failures (MTTRF). MTTRF shall be calculated as follows:

MTTRF = Total failure time (all)/total number of (all) failures.

c. Availability

(1) The contractor shall track and report for each system the monthly Operational Availability (Ao). The Ao shall be equal to or greater than 97% for each system. The Contractor shall calculate the Ao as follows:

· Total Time (TOT) = Total days in month times 24 hours

· Possible Operating Time (POT) = TOT – Losses (Losses are defined in Paragraph 4.3.3.c.3)

· Ao = (POT) – losses defined in paragraph 4.3.3.c.3/ (POT)

(2) The contractor shall manage, track and report for each system the monthly end-user availability (Eo). The Eo shall be equal to or greater than 95% for each system. The contractor shall notify the FSSC Operations Officer for resolution in the event the Eo cannot be managed. The contractor shall calculate the Eo as follows:

· Eo = (TOT) - Sum of ALL down times / (TOT)

(3) The ROTHR System is considered NOT available/not operational if any of the following conditions occur:

a) Transmitter side lobes are greater than 20db; 1 transmitter shelter down; 10% of receivers faulted as measured by ROTHR system internal and external means.

b) Tasking and reporting capability outages are greater than two (2) minutes. If automatic reporting capability is lost, the Contractor shall demonstrate the reporting of all reportable tracks through other circuits or voice transmission and record the activity in a log to add to the total count of tracks for the day. The start and stop times shall be entered into the OCC common log.

c) Loss of Quasi-Vertical Incidence (QVI) grayscale, QVI peak, Wideband Sweep Backscatter Ionogram (WSBI) correlation and WSBI grayscale data, or the ability to display those data in the OCC for more than thirty-six (36) minutes. The contractor shall demonstrate detection capability without current QVI or WSBI data, based upon historical models and various frequency selection feedback techniques not to exceed 4 hours during stable atmospheric conditions. Loss of Spectrum Monitor for more than twelve (12) minutes.

d) Loss of radar peak data or the ability to display radar peak data in the OCC from all DIRs for more than 5.99 minutes. For purposes of clarification, the test DIR does not meet this requirement.

e) Radar peak data not maintained for more than 1.99 minutes. For purposes of clarification the test DIR does not meet this requirement. Loss of External ROTHR System lines, equipment and cabling that are the Contractor’s maintenance responsibility. This includes the ROTHR UHF SATCOM antenna with associated cabling.

f) Downtime taken in excess of the pre-approved and scheduled down time.

(4) System availability losses for each site do not include:

a) Time lost as a result of failed IWNet/JIATF-S, CN401, ABD Net, SecureVoice/SVOIP, Secret Internet Protocol Router Network (SIPRNET) and DISA/DITCO communication circuits for the reason of:

1. DISA/DITCO MPLS-IP and T-1 circuits unserviceable between Naval Support Activity, Northwest Annex and ROTHR transmit/receive remote locations.
2. Faults caused by electrical power fluctuations.
3. Power/line/equipment problems external to the Communications Center, except for external ROTHR system lines, equipment, cabling and ROTHR Receive Site emergency power generators that are the Contractor’s maintenance responsibility.
4. DISA’s Authorized Service Interruptions (ASIs) alerts on the CONUS portion of the DISA Global Information Grid.

b) Time lost attributed to Government Induced Procedural Error (GIPE) with Government approval.

c) Time lost as a result of excessive transit time to the spares location, greater than ten (10) minutes, not caused by the Contractor with Government approval.

d) Time lost as a result of an act of God, of the public enemy, fire, floods, epidemics, quarantine restrictions, strikes, freight embargoes and unusually severe weather with Government approval.

e)Time lost resulting from the Government not providing AC power, as defined
within ELEX R-570, to the ROTHR system except for ROTHR emergencypower generators that are the Contractor’s maintenance responsibility.

f) Time allocated to perform Preventive Maintenance (PM) procedures documented in the approved PM schedules.

g) All other losses not defined.

(5) Operational Day: An Operational Day is defined as 0000z to 2400z.

(6)Operational Week: An Operational Week is defined as from Monday 0000z to
Sunday 2400z.

(7) Critical Failure: A Critical Failure is any outage that a renders the system completely inoperable, not to include planned system outages.

(8) Combined End-User Availability (Ae) shall be calculated for VA and SW as follows:

Ae = (TOT) - (Sum of all simultaneous VA (Virginia System) and SW (Texas System) down times from paragraphs 4.3.3.c.3, 4/TOT.

d. The contractor shall report monthly for each system, the Reliability (MTBCF) (MTBF), Maintainability (MTTRF), Availability (Ao) and End-User Availability (Eo). The contractor shall report monthly the Ae for Texas and Virginia systems. The contractor will calculate and report both a monthly and rolling RM&A using data from the reported month and from the previous 12-months. As a minimum, the report shall contain:

(1) The cause of all failures and the associated downtime and an analysis of the cause associated with it.

(2) Meant Time Between Critical Failures (MTBCF)

(3) Mean Time Between Failures (MTBF)

(4) Mean Time To Restore Failures (MTTRF)

(5) Ao (Defined in PWS Paragraph 4.3.3(c)1)

(6) Eo (Defined in PWS Paragraph 4.3.3(c)2)

(7) Ae (Defined in PWS Paragraph 4.3.3(c)8)

(8) Associated Trouble Failure report (TFR)/Software Operational Discrepancy Report (SODR) numbers

4.4 Maintenance Management

4.4.1 Preventive and Corrective Maintenance Program. Implement a preventive and corrective maintenance program using OPNAVINST 4790 (series), Intermediate Maintenance Instructions (IMIs), User’s Logistics Support Summary (ULSS), and current technical manuals as procedural guidelines.

a. The Contractor shall maintain a monthly ROTHR Preventive Maintenance Recorded Accomplishment Rate (RAR) of 95% for each ROTHR site. RAR shall be calculated by dividing the number of fully accomplished maintenance requirements by the number of maintenance requirements scheduled for the month in which the RAR is calculated. Contractor will report RAR in the Preventive Maintenance Completion Report (CDRLM02)

b. Separate Preventative Maintenance Schedule (PMS) schedules shall be generated for ROTHR Technical work centers and ROTHR Facilities and Grounds work centers. PMS schedules will be updated, generated and posted weekly at each radar site.

(1) Provide a Preventative Maintenance Schedule Report listing all Preventative Maintenance work scheduled for the next month. At a minimum the report shall identify each PM task, radar site, work center, and scheduled completion date. This report shall be delivered to FSSC Maintenance Management Department electronically in contractor's format by the 5th of each month.

(2) Provide a Preventive Maintenance Completion Report containing all Preventative Maintenance work completed the previous month. At a minimum the report shall identify each task, radar site, work center, scheduled completion date, actual completion date, technician performing the work, and provide a justification for any PMs not completed within the scheduled periodicity as defined in OPNAVINST 4790 (series). This report shall be delivered electronically in contractor's format by the 5th of each month.

(3) Contractor Supervisors…

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