N0017418R0027_Amendment_0002.pdf

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Comprehensive Traveler Information, Medical, Security and Evacuation Assistance Support Services
Solicitation number
N0017418R0027
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Amendment 0002: The purpose of this amendment is to: 1.) revise Section C Performance Work Statement (PWS) and 2.) provide questions and answers to potential Offerors.

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PastPerformanceQuestionnaire.doc DOC document
Solicitation_N0017418R0027_Amendment_0003_Executed_Document_.pdf PDF
PastPerformanceMatrix.doc DOC document
Solicitation_N0017418R0027_Amendment_0001_Executed_Document.pdf PDF
CDRL_A001_Contracting_Officer's_Mgmt_Report.pdf PDF
CDRL_A002_Technical_Reports.pdf PDF
N0017418R0027_Final.docx DOCX document
QASP.doc DOC document
CAP-FFP_IDIQ_SERVICE_CONTRACT.doc DOC document

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to: 1.) revise Section C Performance Work Statement (PWS) and 2.) provide questions and answ ers to potential Offerors.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 5

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 10-May-2018

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X N0017418R0027

X 9B. DATED (SEE ITEM 11)

24-Apr-2018

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

10-May-2018

CODE

NSWC IHEODTD N

4081 N. JACKSON RD

BLDG 841

INDIAN HEAD MD 20640-5116

N00174 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

N0017418R0027

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

SUMMARY OF CHANGES

The purpose of this amendment is to: 1.) revise Section C Performance Work Statement (PWS) and 2.) provide questions and answers to potential Offerors.

1.) SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PERFORMANCE WORK STATEMENT

FROM:

3.3 MEDICAL SUPPORT SERVICES

The Contractor shall provide:

Medical and dental referrals to reliable health care providers and advisory services in foreign countries which meet

U.S. standards. (Additional details in 3.6 PROVIDER NETWORK)

TO:

3.3 MEDICAL SUPPORT SERVICES

The Contractor shall provide:

Medical and dental referrals to reliable health care providers and advisory services in foreign countries which provide high-quality, best value healthcare. (Additional details in 3.6 PROVIDER NETWORK)

FROM:

3.6 PROVIDER NETWORK

Contractor shall complete on-site provider assessments every 1 to 3 years by qualified medical, security and aviation specialists for all services to be rendered under this contract. All assessments should be available for on-site inspection by NSWC IHEODTD.

TO:

3.6 PROVIDER NETWORK

Contractor shall, on a best-effort basis, complete on-site provider assessments at least every 3 years by qualified medical, security and aviation specialists for all services to be rendered under this contract. All assessments should be available for on-site inspection by NSWC IHEODTD.

2.) The following questions were received from a potential Offeror:

Document or Topic

( e.g. RFP, SOW, T&C)

Section

Reference/

Requirement

Question/Comment NSWC IHEODTD Response

1 RFP Section B The award contemplated is for a

Base Year plus two Option Years.

When is the anticipated award/start date?

The estimated award date is late 2nd or early 3rd quarter

(calendar year).

or Topic

( e.g. RFP, SOW, T&C)

Section

Reference/

Requirement

Question/Comment NSWC IHEODTD Response

2 RFP Section B

Secton L, Table 1 (p.

85)

Please clarify the number of annual international travelers. In Section

B, the quantity for CLINs 0001, 0004, and 0007 is 280 and it is not clear how the table in Section L relates to this number, and how it should be used in the pricing proposal. What is the number of annual (unique) international travelers?

The quantity of 280 provided for CLINs 0001, 0004, and 0007 is based on the number of trips annually. The table in Section L does not correlate with CLINS 0001, 0004, and 0007, as it was provided to assist in the proposal of CLINs 0002, 0005, and 0008 only. The average number of international travelers annually is

206.

PWS

Section 3.3 Please clarify the requirement

“Medical and dental referrals to reliable health care providers and advisory services in foreign countries which meet U.S.

standards.” Most countries outside the U.S. do not have healthcare providers that meet U.S. standards.

Is it acceptable to have global access to a U.S. licensed medical team for advisory, oversight, and case management? Alternatively the Government could amend by stating the following phrase, “which provide high-quality, best value healthcare.”

We agree that the amendment suggested meets the necessary standards requested and will amend to reflect

“which provide high-quality, best value healthcare.”

PWS

Section 3.6 In certain instances provider assessments may not be performed due to various reasons, including but not limited to, security, political instability and/or provider availability. Therefore, would the

Government consider amending the requirement as follows, “Contractor shall, on a best-efforts basis, complete on-site provider assessments at least every 3 years by qualified medical, security and aviation specialists for all services to be rendered under this contract.”

This is a reasonable request and will still allow reasonable assessment of all providers and an acceptable amendment.

or Topic

( e.g. RFP, SOW, T&C)

Section

Reference/

Requirement

Question/Comment NSWC IHEODTD Response

5 PWS Section 3.8.1 This paragraph states, “All beneficiary records, including (but not limited to) Beneficiary History and Deductible Files as described in DoD 6025.18-R…” Please clarify what records are anticipated by this statement, as the term

“traveler” seems more appropriate than “beneficiary” and the content of “Beneficiary History and

Deductible Files” is not clear..

Beneficiary is reflecting the traveler who would be covered under the service.

Beneficiary History File:

A system of records consisting of any record or subsystem of records, whether hard copy, microform or automated, which reflects diagnosis, treatment, medical condition, family history records, correspondence, memorandum, or any other personal information with respect to any individual, including all such records/reports acquired or utilized by the contractor in delivery of health care services, in the development and processing of claims, or in performing any other functions under a contract.

1. Hard Copy Claim Files.

2. Automated History Files. The electronically maintained record of a beneficiary’s medical care and related administrative data, including such data on charges, payments, deductible status, services received, diagnoses, adjustments, etc.

DEDUCTIBLE: Payment by the beneficiary

6 PWS Section 3.9.3 Please clarify “network utilization and best experience” including how this would be measured and reported. Depending on the complexity of expectations of this requirement, this could be a significant cost driver.

Network utilization is the ratio of current network traffic to the maximum traffic that the port can handle.

Want to ensure the network can handle the needs to provide access with limited issues (i.e. inaccessible network due to heavy traffic)

Best experience is related to the customer being provided the necessary information and assistance needed during an emergency situation. Proper handling and response to the end-user.

PWS

Section 7.4 Please clarify the applicability of the ECMRA requirement, particularly with respect to

Commercial Services. Given the nature of how a medical, travel, and security assistance program is delivered to a client, it is suggested that these requirements may not be applicable. The anticipated contract type is FFP with no cost reimbursable or time and material/labor hour line items.

Individual’s direct labor hours are not recorded and charged against a specific project as a standard practice in this industry, and would require significant process change to implement this reporting requirement.

In accordance with the Office of the Secretary of

Defense memo dated November 28, 2012, ECMRA is required for ALL Department of Defense service contracts.

or Topic

( e.g. RFP, SOW, T&C)

Section

Reference/

Requirement

Question/Comment NSWC IHEODTD Response

8 Section G IHEODTD

76 Item 4.3

Please clarify that the requirements with regard to Citizenship in this section apply only to those individuals accessing the Federally-controlled Activity, and not all

Individuals working on this contract. Because of the international nature of how assistance services are delivered, this requirement is not practical if it applies to all individuals working on the contract.

Correct, the citizenship requirement applies only to individuals requiring physical access to the federal activity.

9 Section I FAR 52.212-

5(b)(16) &

(17) 52.219-8 and 52.219-9

Please clarify/confirm that this is applicable only if the contract amount exceeds the simplified acquisition threshold, for commercial items $7.0M

As a full and open requirement with a small business goal, FAR 52.212-5(b)(16) & (17) 52.219-8 and

52.219-9 are applicable.

3.) All other terms and conditions remain unchanged. Direct any questions to Kelly Gragan at 301-744-6605, or kelly.gragan@navy.mil.

(End of Summary of Changes)

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