23RJM44_SOL_ATT4.pdf

ATTACHMENT 2 - PAST PERFORMANCE QUESTIONNAIRE

SOLICITATION N0016423RJM44

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Competition Sensitive Information Return to:

NSWC Crane

Attn: Lindsey Sparks, B3373, Code 0233

CONTRACTS DEPARTMENT,

300 Hwy 361, Crane IN 47522-5000

TO:

AGENCY: ADDRESS:

POC:

PHONE: EMAIL:

INFORMATION REQUEST FOR PAST PERFORMANCE

Our company is planning to submit a proposal to the Government and would like to request that you complete the attached Past Performance Questionnaire and submit it to the Government POC via e-mail at lindsey.r.sparks.civ@us.navy.mil. Specifically, we are requesting that you provide information regarding performance under Contract No. ______________. The Government is specifically looking for past performance information regarding the following areas:

1.) Quality of Product or Service - Conformance to contract requirements, specifications and standards of good workmanship, accuracy of reports, appropriateness of personnel, and technical excellence;

2.) Schedule - Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction, completed on time, including wrap-up and contract administration, no liquidated damages assessed;

3.) Cost Control - Within budget, current accurate and complete billings, actual cost/rates reflect closely to negotiated cost/rates, cost efficiency measures, adequate budgetary internal controls;

4.) Business Relationships - Effective management, businesslike correspondence, responsive to contract requirements, prompt notification of problems, reasonable/cooperative behavior, flexible, proactive, effective

Contractor recommended solutions, timely award and management of subcontracts, effective small/small disadvantaged business subcontracting program;

5.) Customer Satisfaction- Overall satisfaction with contract performance.

In order for the Government to compile its evaluation, we request that you complete the attached survey form and email it, and any other pertinent information, no later than 18 November 2023 3:00 p.m. Eastern Standard Time to lindsey.r.sparks.civ@us.navy.mil. Any relevant information you have would be vital in our assessment of the aforementioned Contractor.

The ratings below are supplied by the contractor reference identified above, NOT the offeror.

N/A - Not Applicable

5 - Exceptional- Performance meets contract requirements and significantly exceeds contract requirements to the

Government’s/ industry’s benefit. For example, the contractor implemented innovative or business process reengineering techniques, which resulted in added value to the Government/Industry. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

4 - Very Good- Performance meets contractual requirements and exceeds some to the Government’s/ industry’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

mailto:lindsey.r.sparks.civ@us.navy.mil mailto:jolynn.slaven@navy.mil

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3 - Satisfactory- Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which proposed corrective actions taken by the contractor appear satisfactory, or completed corrective actions were satisfactory.

2 - Marginal- Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has submitted minimal corrective actions, if any.

The contractor’s proposed actions appear only marginally effective or were not fully implemented.

1 - Unsatisfactory- Performance does not meet contractual requirements and recovery is not likely in a timely or cost effective manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

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PAST PERFORMANCE QUESTIONNAIRE

Competition Sensitive

For Official Use Only Page 3 of 5

CONTRACTOR PERFORMANCE EVALUATION SURVEY

CONTRACTOR NAME: CONTRACT NUMBER:

EVALUATION PERIOD: DELIVERY ORDER NO.:

CONTRACT DOLLAR VALUE:

GOVERNMENT TECHNICAL REPRESENTATIVE

Name (print) Code Phone

Please read the statements below, indicating your relative level of agreement in the box provided:

EXCEPTIONAL

VERY

GOOD SATISFACTORY MARGINAL UNSATISFACTORY

1. QUALITY OF PRODUCT OR SERVICE:

(a) The Contractor provided a product or service that conformed to contract requirements, specifications, and standards of good workmanship

(b) The Contractor submitted accurate reports.

(c) The Contractor utilized personnel that were appropriate to the effort performed.

2. SCHEDULE:

(a) The tasks required under this effort were performed in a timely manner and in accordance with the period of performance of the contract.

(b) The Contractor was responsive to technical and/or contractual direction.

3. COST CONTROL:

(a) The Contractor performed the effort within the estimated cost/price.

(b) The Contractor submitted accurate invoices on a timely basis.

(c) The Contractor demonstrated cost efficiencies in performing the required effort.

(d) The actual costs/rates realized closely reflected the negotiated costs/rates.

NOTE: For statements indicating “Exceptional” or “Unsatisfactory,” please provide a brief explanation on the attached page.

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ATTACHMENT 2 – PAST PERFORMANCE QUESTIONNAIRE

For Official Use Only Page 4 of 5

CONTRACTOR PERFORMANCE EVALUATION SURVEY CONTINUED

EXCEPTIONAL

VERY

GOOD SATISFACTORY MARGINAL UNSATISFACTORY

4. BUSINESS RELATIONSHIPS:

(a) The Contractor demonstrated effective management over the effort performed.

(b) The Contractor maintained an open line of communication so that the COR and/or Technical Point of Contact were apprised of technical, cost, and schedule issues.

(c) The Contractor presented information and correspondence in a clear, concise, and businesslike manner.

(d) The Contractor promptly notified the Contracting

Officer’s Representative, Technical Point of Contact, and/or

Contracting Officer in a timely manner regarding urgent issues.

(e) The Contractor cooperated with the Government in providing flexible, proactive, and effective recommended solutions to critical program issues.

(f) The Contractor made timely award to, and demonstrated effective management of, its subcontractors.

(g) The Contractor demonstrated an effective small/small disadvantaged business subcontracting program.

NOTE: For statements indicating “Exceptional” or “Unsatisfactory,” please provide a brief explanation on the attached page.

YES NO

5. CUSTOMER SATISFACTION:

(a) Would you award to this Contractor again? (If “No”, please provide a Narrative Explanation below.)

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ATTACHMENT 2 – PAST PERFORMANCE QUESTIONNAIRE

For Official Use Only Page 5 of 5

CONTRACTOR PERFORMANCE EVALUATION SURVEY CONTINUED

NARRATIVE EXPLANATION: