MT_SAC_VENDOR_PACKET.pdf

This is a vendor information packet issued by Mt. San Antonio College's Purchasing Department located in Walnut, California. The College is soliciting proposals for a comprehensive Live Event Ticketing Software Platform to manage ticket sales, distribution, and operations for on-campus and off-campus events. The platform must support multiple sales channels including web-based, mobile, and in-person point-of-sale transactions, accommodate various ticket types and pricing structures, provide real-time seat selection and inventory management, and integrate digital wallet functionality with multiple payment methods. The College annually sells approximately 50,000 paid tickets valued at $475,000 and issues an additional 11,000 free tickets for commencement ceremonies. High-volume signature events include the Mt. SAC Cross Country Invitational and Mt. SAC Relays, which require fast and efficient single-ticket sales both online and in person. The mandatory pre-proposal meeting is scheduled for February 12, 2026, at 1:00 PM via Zoom, the Request for Information cutoff is February 26, 2026, at 2:00 PM, and proposals are due March 3, 2026, at 2:00 PM via Mt. SAC's eProcurement Portal. Optional demonstrations and interviews are scheduled for March 25, 2026, with award recommendation on March 27, 2026, and a contract start date of May 14, 2026. The contract term is three years with the ability to renew for two consecutive one-year terms.

Required vendor qualifications include three references for similar projects, demonstrated financial solvency and operational stability, compliance with WCAG 2.1 Level AA accessibility standards and Section 508 of the Rehabilitation Act, and PCI DSS Level 1 compliance for payment processing. Evaluation criteria consist of vendor experience (15%), scope of work evidence (25%), methodology and approach (20%), timeline and duration (10%), total cost of ownership (20%), and understanding of Mt. SAC campus needs (10%). Pricing proposals must be firm for the first year, with annual cost adjustments thereafter permitted up to the LA/Riverside Consumer Price Index. No incumbent vendors or current contractors are identified in the procurement documents, and the RFP does not identify specific set-aside designations or restrictions limiting eligible respondents, though the vendor packet references minority and disadvantaged business certifications, suggesting vendors may voluntarily disclose such certifications. Vendors must accept the College's standard agreement terms without modification as a condition of contract award and maintain comprehensive insurance coverage including Commercial General Liability of at least $1,000,000 per occurrence and $2,000,000 aggregate, Professional Liability coverage, and Cyber Liability with minimum limits of $1,000,000 to $2,000,000 depending on coverage type. The College reserves the right to reject any or all proposals, cancel the RFP without obligation, or award multiple contracts.