MSA0573_ExhibitC_AttA_LOA_FINAL.pdf

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Attached to
Cooperative Posting - Wireless Watchdogs
Solicitation number
00002489
Issued by
Oregon

About this file

This document is a Limited Letter of Agency (LOA) form included as an attachment to Master Services Agreement #0573 with the State of Oregon, authorizing Wireless Watchdogs, LLC to act as an agent on behalf of authorized purchasers for wireless management services. The LOA grants the contractor limited authority to contact and coordinate with local exchange carriers (LECs), interexchange carriers (IXCs), internet service providers (ISPs), and customer premises equipment (CPE) maintenance providers on the purchaser's behalf. The agreement commences upon execution and continues until terminated by either party with thirty days' written notice or upon expiration or termination of the underlying service. The term of the Master Services Agreement itself is not specified in this excerpt.

The service activities authorized under this LOA include extracting transmission data information from the purchaser's network, identifying data link connection identifiers, opening and closing trouble tickets for detected faults or alarms on transport links or CPE, dispatching CPE maintenance repair personnel, and discussing fault information with carriers and maintenance providers to facilitate problem resolution. No pricing terms, set-asides, or funding information are addressed in this LOA template document, as it serves solely as a sample form authorizing the contractor to represent authorized purchasers in telecommunications management matters.

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Text version

Master Services Agreement #0573 Page 60 of 81

STATE OF OREGON

MASTER SERVICES AGREEMENT #0573

EXHIBIT C

SAMPLE SERVICE ORDER CONTRACT FORM

ATTACHMENT A

LIMITED LETTER OF AGENCY

This Limited Letter of Agency (“LOA”) is entered between _____ (“Authorized Purchaser”) and Wireless Watchdogs, LLC (“Contractor”), both individually without distinction as “Party” and collectively as “Parties”. The term of this LOA will commence on the date of execution below and will continue in full force and effect until terminated with thirty (30) days written notice by one party to the other or until expiration or termination of the Service itself.

This LOA hereby authorizes Contractor to act as the Authorized Purchaser’s Agent for the limited purpose of contacting Authorized Purchaser’s designated Local Exchange Carrier (“LEC”), Interexchange Carrier (“IXC”), Internet Service Provider (“ISP”), and/or Customer Premises Equipment (“CPE”) Maintenance Provider in conjunction with wireless management services (“Service”). Service activities will consist of working with Authorized Purchaser’s LEC, IXC, ISP and/or CPE Maintenance Provider for the purpose of: (a) extracting information concerning transmission data elements carried over Authorized Purchaser’s network connection; (b) identifying Authorized Purchaser’s links or data link connection identifiers (“DLCIs”); (c) opening, tracking, and closing trouble tickets with the LEC, IXC, ISP, or CPE Maintenance Provider on Authorized Purchaser’s transport links or CPE when an alarm or fault has been detected; (d) dispatching CPE Maintenance repair personnel on behalf of Authorized Purchaser to CPE for which a fault has been detected; and (e) discussing fault information with LEC, IXC, or CPE Maintenance Provider on behalf of Authorized Purchaser to facilitate resolution of the problem.

A copy of this LOA will, on presentation to LEC, IXC, ISP, and/or CPE Maintenance Provider, as applicable, be deemed authorization for Wireless Watchdogs, LLC to proceed on Authorized Purchaser’s behalf.

Authorized Purchaser:

Signature:

Name & Title: Date:

File details come from the government source that posted it. Updated .