State of Missouri Office of Administration, Division of Purchasing

Request for Proposal (RFP) for MOVERS Independent Verification & Validation (IV&V)

PROPOSAL DUE NO LATER THAN: AUGUST 14, 2026 AT 2:00 PM CENTRAL TIME

Proposal response must be submitted electronically through MissouriBUYS, powered by MOVERS, at https://missouribuys.mo.gov.

E-mailed, mailed, courier, or hand-delivered proposal responses will not be accepted.

RFP CONTACT INFORMATION:

BUYER: Brent Dixon

PHONE NO.: (573) 751-4903

EMAIL: Brent.Dixon@oa.mo.gov

See “RFP Questions” in Section 1 for appropriate communications during the procurement process.

DELIVER SUPPLIES/SERVICES FREE ON BOARD (FOB) DESTINATION TO THE FOLLOWING ADDRESS:

OFFICE OF ADMINISTRATION

301 W. HIGH STREET

JEFFERSON CITY, MO 65101

ATTENTION:

1. After reviewing the Request for Proposal (RFP), the vendor must complete and return Exhibit A, Proposal Signature Page and all other necessary exhibits.

2. Due to lead times for obtaining the information needed to complete the various Business Compliance Exhibits herein as explained in the RFP’s Vendor Response Exhibits, vendors are encouraged to IMMEDIATELY begin securing these verifications.

3. The vendor must be registered in MissouriBUYS, powered by MOVERS in a “Prospective” or “Spend Authorized” registration status to submit a proposal. The vendor must achieve “Approved” registration status in MissouriBUYS (WebProcure/Proactis) and “Spend Authorized” registration status in MissouriBUYS, powered by MOVERS to be considered for a contract award. Reference Section 5.

AMENDMENT #02 to STATE 0000000496SL

TITLE: MOVERS Independent Verification & Validation (IV&V)

CONTRACT PERIOD: Effective Date of Contract through June 30, 2028

PLEASE BE ADVISED OF THE FOLLOWING CHANGES AND CLARIFICATIONS:

1. Paragraph 2.3.2 is Revised

2. Exhibit E, Technical Proposal – Methodology, Approach, and Work Plan, is Revised

Request for Proposal (RFP) for MOVERS Independent Verification & Validation (IV&V)

Proposal response must be submitted electronically through MissouriBUYS, powered by MOVERS, at https://missouribuys.mo.gov.

E-mailed, mailed, courier, or hand-delivered proposal responses will not be accepted.

RFP CONTACT INFORMATION:

BUYER: Brent Dixon

PHONE NO.: (573) 751-4903

EMAIL: Brent.Dixon@oa.mo.gov See “RFP Questions” in Section 1 for appropriate communications during the procurement process.

DELIVER SUPPLIES/SERVICES FREE ON BOARD (FOB) DESTINATION TO THE FOLLOWING ADDRESS:

OFFICE OF ADMINISTRATION

301 W. HIGH STREET

JEFFERSON CITY, MO 65101

ATTENTION:

1. After reviewing the Request for Proposal (RFP), the vendor must complete and return Exhibit A, Proposal Signature Page and all other necessary exhibits.

2. Due to lead times for obtaining the information needed to complete the various Business Compliance Exhibits herein as explained in the RFP’s Vendor Response Exhibits, vendors are encouraged to IMMEDIATELY begin securing these verifications.

3. The vendor must be registered in MissouriBUYS, powered by MOVERS in a “Prospective” or “Spend Authorized” registration status to submit a proposal. The vendor must achieve “Approved” registration status in MissouriBUYS (WebProcure/Proactis) and “Spend Authorized” registration status in MissouriBUYS, powered by MOVERS to be considered for a contract award. Reference Section 5.

AMENDMENT #01 to STATE 0000000496SL

TITLE: MOVERS Independent Verification & Validation (IV&V)

CONTRACT PERIOD: Effective Date of Contract through June 30, 2028

PLEASE BE ADVISED OF THE FOLLOWING CHANGES AND CLARIFICATIONS:

1. Paragraph 1.6.1 b. is Revised

2. Paragraph 1.8.2 and subparagraphs are Added

3. Paragraph 2.3.5 is Revised and subparagraphs are Added

4. Paragraph 2.3.7 is Revised

5. Section 2.14 is Added

6. Section 3.18 is Revised

7. Paragraph 4.9.2 and subparagraphs are Added

8. Section 4.14 is Revised

9. Paragraph 5.9.7, Table is Revised

10. Section 5.13 is Revised

11. Proposal Submittal Checklist is Revised

12. Exhibit F, Participation Commitment, is Revised

13. Exhibit G, Documentation of Intent to Participate, is Revised

14. Attachment 2 is Revised

Request for Proposal (RFP) for MOVERS Independent Verification & Validation (IV&V)

Proposal response must be submitted electronically through MissouriBUYS, powered by MOVERS, at https://missouribuys.mo.gov.

E-mailed, mailed, courier, or hand-delivered proposal responses will not be accepted.

RFP CONTACT INFORMATION:

BUYER: Brent Dixon

PHONE NO.: (573) 751-4903

EMAIL: Brent.Dixon@oa.mo.gov See “RFP Questions” in Section 1 for appropriate communications during the procurement process.

DELIVER SUPPLIES/SERVICES FREE ON BOARD (FOB) DESTINATION TO THE FOLLOWING ADDRESS:

OFFICE OF ADMINISTRATION

301 W. HIGH STREET

JEFFERSON CITY, MO 65101

ATTENTION:

1. After reviewing the Request for Proposal (RFP), the vendor must complete and return Exhibit A, Proposal Signature Page and all other necessary exhibits.

2. Due to lead times for obtaining the information needed to complete the various Business Compliance Exhibits herein as explained in the RFP’s Vendor Response Exhibits, vendors are encouraged to IMMEDIATELY begin securing these verifications.

3. The vendor must be registered in MissouriBUYS, powered by MOVERS in a “Prospective” or “Spend Authorized” registration status to submit a proposal. The vendor must achieve “Approved” registration status in MissouriBUYS (WebProcure/Proactis) and “Spend Authorized” registration status in MissouriBUYS, powered by MOVERS to be considered for a contract award. Reference Section 5.

RFP Organization:

RFP Sections:

RFP Vendor Response Exhibits (Return these exhibits with the proposal):

Business Compliance Exhibits

RFP Attachments (Separate Documents) – Do Not return these documents with response

Separate Documents: The vendor is advised that the separate documents to this document referenced above provide additional requirements, information, and/or instruction. The separate documents must be downloaded from the Division of Purchasing’s MissouriBUYS, powered by MOVERS, website at: https://missouribuys.mo.gov/. The separate documents are downloadable from the same web page where the solicitation document is downloadable. It shall be the sole responsibility of the vendor to obtain each of the separate documents. The vendor shall not be relieved of any responsibility for performance under the subsequent contract due to the failure of the vendor to obtain a copy of the separate documents.

INTRODUCTION AND BACKGROUND INFORMATION SECTION

Introduction:

Purpose: This document constitutes a request for competitive, sealed proposals for the provision of Independent Verification & Validation (IV&V) as set forth herein for the Office of Administration (OA) (hereinafter referred to as “state agency”).

Minimum Experience Qualifications: There are minimum experience qualifications in the RFP (See Section 2.2, Minimum Experience Requirements in Section 2: Scope of Work).

Titles: Titles of paragraphs used herein are for the purpose of facilitating reference only and shall not be construed to infer a contractual construction of language.

Due to conflict of interest the same vendor awarded for the Project Management services cannot be awarded for the IV&V services (to be bid separately). Vendors are CAUTIONED that if proposing for both RFPs then the mandatory award determination question on Exhibit E: Methodology, Approach, and Work Plan must be completed with their proposal submission on both RFPs to identify award preference.

Background Information:

The MO (Missouri) Vital Enterprise Resource System (MOVERS) program is the State of Missouri’s initiative to implement a modern, enterprise-wide system for Financials, Human Resources, Budget, Procurement, and other critical services needed to support all three branches of government. The MOVERS system, which leverages Oracle Cloud’s Enterprise Resource Planning (ERP) platform, will replace legacy statewide administrative systems such as SAM II, BRASS, and JD Edwards. MOVERS is to make information more easily accessible, produce data-driven insights, and significantly reduce manual or duplicative processes, providing enhanced functionality for staff and leadership alike.

Critical Events: The following represents key events relevant to the MOVERS’ project history. This is not an exhaustive list:

FY2018—Funds appropriated to procure software and implementation services to replace existing systems FY2019/FY2020 —Procurement methods defined and requests for proposals (singularly “RFP”) prepared for release FY2021—Software RFP released, evaluated, and awarded to Mythics to provide Oracle Fusion Cloud as the State of Missouri ERP System Replacement.

FY2022—System implementor RFP released, evaluated, and awarded to Accenture as the system implementor.

FY2023 – System development and implementation ongoing FY2024—Budget Hybrid Go-Live FY2025—Budget, Vendor Registration, Learning Management, & Solicitations Go-Live as the system of record.

FY2026 – Secondary IV&V contract awarded to Guidehouse, replan with four-phase implementation timeline approved by MOVERS Oversight Committee (“OSC”).

Current Status of the MOVERS project:

Replan Phase - In 2025, pursuant to Section 5.045 of CCS SCS HCS HB 5 (2025), the State of Missouri issued a competitive Statement of Work (SOW) utilizing the Statewide Management Consulting Services Qualified Vendor List (QVL) (CS241367 series) to obtain the services of a secondary IV&V vendor to provide an independent assessment and reporting on the status of the MOVERS project. As a result of the independent assessment, the MOVERS project was placed on pause and entered a replan phase.

In consultation with the secondary IV&V, the MOVERS project team assessed the status of the MOVERS project and presented various replan options to the newly formed MOVERS OSC.

In May 2026, the MOVERS OSC approved the following Replan option. Additionally, Attachment 1 provides a high level overview of the MOVERS Governance and Schedule for the Replan.

Release 1: Recruit, Core HR, EDMCS Release 2: EPM Restructure, GL, Fixed Assets, AP, AR, Inventory, Costing, Purchasing, Budget Ctrl, Expenses, Manufacturing, Order Management, Cash Mgmt. Reporting, PPM COA, Leasing, PPM, Custom solution to keep balances in sync between MOVERS and SAMII (FCCS or Acct Hub) Release 3: (HCM): Payroll, Time & Labor, Comp, Benefits, Absence Management, Talent, Employee Self-Service, Remaining Core HR, Knowledge Center Release 4: Narrative Reporting (ACFR), 1099

Existing ERP contracts:

ERP Solution Contract: Mythics is the contractor providing the Oracle Fusion Cloud software product as the State of Missouri ERP System Replacement to be implemented via contract CT201231001 (State of Missouri ERP System Replacement). The RFP that resulted in the contract award is RFPT3003490201231.

ERP Implementation Contract: Accenture is the system implementer selected to implement the Oracle Fusion Cloud software via contract CT221496001 (ERP Solution Implementation Services). The RFP that resulted in the contract award is RFPT30034902201496.

IV&V Services:

a. In 2019 the State of Missouri issued RFPT30034901802656 for ERP Consulting. The services in the RFP were to assist the state in the process of acquiring a new fully-integrated statewide budget, financial and human resources enterprise resource planning (ERP) system. Specifically, the services and deliverables include: (1) internal review and market research; (2) ERP system RFP development; (3) ERP System RFP evaluation assistance; and (4) implementation program oversight/Independent Validation and Verification services. The resulting contract number is contract CT182656001.

b. The secondary IV&V services to provide an independent assessment and reporting as required by the HB 5 stated above was awarded to Guidehouse and the SOW documents can be found as Attachment 2.

Previous Project Management Services: In 2022 the State of Missouri issued a competitive Statement of Work (SOW) utilizing the Statewide Management Consulting Services QVL (CS201311 series) to obtain project management services for the ERP project. The SOW was awarded to BerryDunn and the SOW documents can be found as Attachment 3.

Vendor Equity/Conflict of Interest: To retain equity among all vendors and not create a conflict of interest, Mythics, Accenture, and the subcontractors that are providing services under contracts CT201231001 and CT221496001 shall not be allowed to submit a response to this RFP as a prime vendor, or as a subcontractor, partner, or affiliate, under another vendor’s proposal.

Previous Contract Information:

A copy of the contracts identified above can be viewed and printed from the Division of Purchasing Awarded Bid & Contract Document Search System located on the Internet at: https://purch.oa.mo.gov/bidding-contracts/awarded-bid-contract-document-search. In addition, all proposal and evaluation documentation leading to the award of those contracts may also be viewed and printed from the Division of Purchasing’s Awarded Bid & Contract Document Search System.

State Expenditures: The Missouri Accountability Portal (MAP) located on the Internet at: http://mapyourtaxes.mo.gov/MAP/Expenditures/ provides financial data related to the purchase of the services under the contract. Be sure to read the information provided in the site information and disclaimer links:

https://mapyourtaxes.mo.gov/MAP/Help/MapExpendituresHelp.htm and https://mapyourtaxes.mo.gov/MAP/Help/MapExpendituresHelp.htm#disclaimer. Then search by the contract numbers shown above when searching for the financial information.

RFP Questions:

Buyer is Single Point of Contact for Solicitation: Vendors and their agents (including subcontractors, employees, consultants, or anyone else acting on their behalf) must direct all of their questions or comments regarding the RFP, the evaluation, etc., to the buyer indicated on the first page of this RFP. It is preferred that questions be emailed to the buyer.

Except as noted herein, vendors and their agents are instructed not to contact any other state employee regarding any of these matters during the solicitation and evaluation process. Inappropriate contacts are grounds for suspension and/or exclusion from specific procurements. Vendors can be sanctioned for unauthorized contact with any evaluator under 1 Code of State Regulation (CSR) 40-1.060(8)(G) and (H) available at http://www.sos.mo.gov/adrules/csr/csr.asp.

PARAGRAPH REVISED PER AMENDMENT 01

Service Disabled Veteran Enterprise certification or subcontract questions should be directed to the Office of Equal Opportunity (OEO) at http://oeo.mo.gov.

Vendor is Responsible for Asking Questions About the RFP: It is the vendor’s responsibility to ask questions, request changes or clarifications, or otherwise advise the Division of Purchasing if the vendor believes that any language, specifications, or requirements are: (1) ambiguous, (2) contradictory or arbitrary, (3) violate any state or federal law or regulation, (4) restrict or limit the requirements to a single source, or (5) restrict or limit the vendor’s ability to submit a proposal.

Vendor Question Deadline: Every attempt shall be made to ensure that the vendor receives an adequate and prompt response. However, in order to maintain a fair and equitable procurement process, all vendors will be advised, via the issuance of an amendment to the RFP, of any relevant or pertinent information related to the procurement. All questions and issues should be submitted no later than ten (10) calendar days prior to the proposal closing date and time of the proposals. If not received prior to ten (10) calendar days before the proposal closing date and time, the Division of Purchasing may not be able to fully research and consider the respective questions or issues.

State’s Response to Vendor Questions: Upon the Division of Purchasing’s consideration of questions and issues, if the Division of Purchasing determines that changes are necessary, the resulting changes will be included in a subsequently issued RFP amendment(s); absence of such response indicates that the questions and issues were considered but deemed unnecessary for an RFP amendment. All vendors will be advised of any change to the RFP’s language, specifications, or requirements by a formal amendment to the RFP. There will be no posted written records of the questions/communications (i.e., formal question/answer document).

RFP is State’s Only Official Position: The only official position of the State of Missouri shall be that which is contained in the RFP and any amendments thereto.

Amendments:

If the Division of Purchasing determines that changes to the RFP are necessary, the resulting changes will be included in a subsequently issued RFP amendment(s) prior to the proposal closing date and time.

Glossary of Terms and Acronyms:

Whenever the following terms and acronyms appear in the RFP document or any amendment thereto, the definitions or meanings described below shall apply.

General Glossary, Acronyms, and Abbreviations:

Agency and/or State Agency means the statutory unit of state government in the State of Missouri for which the equipment, supplies, and/or services are being purchased by the Division of Purchasing (Purchasing). The agency is also responsible for payment, unless otherwise specified herein.

Amendment means a written, official modification to a solicitation or contract.

Attachment applies to all documents which are included with an RFP to incorporate any informational data or requirements related to the performance requirements and/or specifications.

Buyer means the procurement staff member of Purchasing.

Code of State Regulation (CSR) contains the current administrative rules of executive agencies of Missouri government. The regulations are arranged by agency rather than by subject.

Contract means a legal and binding agreement between two or more competent parties, for a consideration for the procurement of equipment, supplies, and/or services.

Contractor means a supplier, offeror, person, or organization who is a successful vendor as a result of an RFP and who enters into a contract.

Exhibit applies to forms which are included with an RFP for the vendor to complete and submit with their proposal prior to the specified closing date and time.

May means that a certain feature, component, or action is permissible, but not required.

Must means that a certain feature, component, or action is a mandatory condition.

Party refers to either the State of Missouri or the contractor as an entity that may enter into a contract pursuant to the terms herein.

Pricing Page(s) applies to the form(s) on which the vendor must state the price(s) applicable for the equipment, supplies, and/or services required in the RFP. The pricing pages must be completed and submitted by the vendor with the proposal prior to the specified proposal closing date and time.

Proposal Closing Date and Time and similar expressions mean the exact deadline required by the RFP for the receipt of sealed proposals.

Purchase Order means the authorized document issued by the state agency to the contractor indicating descriptions, quantities, and agreed prices for products and/or services.

Reasonable, Necessary or Proper as used herein shall be interpreted solely by the State of Missouri.

Request for Proposal (RFP) means the solicitation document issued by Purchasing to potential vendors for the purchase of equipment, supplies, and/or services as described in the document. The definition includes the following sections: Introduction and Background Information; Scope of Work; Terms and Conditions (“terms and conditions” and “Terms and Conditions” are used interchangeably throughout the RFP); General Contractual Requirements; and Vendor Submission, Evaluation, and Award Information; and the RFP Vendor Response Exhibits, Attachments, and Amendments of the RFP.

RSMo (Revised Statutes of Missouri) refers to the body of laws enacted by the Legislature which govern the operations of all agencies of the State of Missouri. Chapter 34 of the statutes is the primary chapter governing the operations of Purchasing.

Shall has the same meaning as the word must.

Should means that a certain feature, component and/or action is desirable but not mandatory.

State refers to the State of Missouri, or for the purposes of this RFP and the resulting contract, the term "the state" collectively refers to the Project’s authorized governance and management bodies, including the MOVERS OSC, the MOVERS Program Executive, and the State Project Management Team (PMT). Any requirement or authority granted to "the state" in this document shall be exercised by the specific body or individual as defined by the Project’s governance protocols.

Statement of Work (SOW) means the process by which the state requests discretionary application support services, including services necessary to accommodate revisions to the contract. Upon request by the state, such additional services shall utilize the SOW process as a means to (1) identify the specific tasks to be performed and (2) mutually agree upon the total price to be paid to the contractor upon completion of the specified tasks. The SOW process occurs in a controlled sequence of proposals and approvals by the state’s authorized representative.

Supplier has the same meaning as the word, vendor.

Vendor means the supplier, offeror, person, or organization that responds to an RFP by submitting a proposal with prices to provide the equipment, supplies, and/or services as required in the RFP document.

0. Technical Glossary:

MOVERS: The Missouri Vital Enterprise Resource System project, including all associated software, hardware, infrastructure, and implementation services.

MOVERS Oversight Committee: The senior strategic governance, oversight, and advisory body for the MOVERS program. The Committee is comprised of statewide elected officials, cabinet-level department directors, legislative members from the Missouri General Assembly, and representatives from the Judicial branch. The membership is subject to change based on elections, appointments, and positional responsibilities. The OSC’s purpose is to provide unified strategic direction, build consensus, and make recommendations on major program decisions. Its oversight is distinct from the operational and day-to-day management of the project. Its function is to provide governance recommendations on matters such as significant budget, schedule, and scope changes. The implementation of the OSC's recommendations is carried out by the state official or entity holding the proper constitutional or statutory authority. For the purposes of this contract, the OSC is the principal body for strategic guidance and governance endorsement, while final contractual and administrative authority rests with the State’s designated contracting official, the MOVERS Program Executive. Due to this dynamic and high-level composition, the IV&V contractor must operate with the highest degree of impartiality and must remain entirely independent from any political, personal, or internal project influence to ensure its findings and actions are objective and beyond reproach.

MOVERS Program Executive: The individual with delegated administrative and contractual authority over this contract. The Program Executive is responsible for contractual compliance, vendor onboarding, resource management, issuing contractual direction, accepting deliverables, and the final administrative approval of invoices and payments.

Project Management Team (State PMT): The State PMT consists of the state lead teams that report to the MOVERS Program Executive. This consists of the state functional leadership teams (i.e. finance, payroll, HCM), state technical leadership team, and state OCM leadership team. The group responsible for the day-to-day management and coordination of the MOVERS implementation. This team is comprised of State employees and may be supported by a contracted Project Management Team Vendor. The IV&V contractor shall coordinate with the State PMT, but the State PMT does not have the authority to override the independent findings of the contractor or the directives of the MOVERS Oversight Committee.

Implementation Vendor (System Integrator): The third-party entity (or entities) contracted by the state to design, configure, develop, and implement the MOVERS system.

Project Management Team Vendor (PMT Vendor): A third-party entity contracted by the state to assist the State PMT with the daily management, coordination, and administrative execution of the MOVERS project. The IV&V contractor shall review and validate the artifacts and processes produced by the PMT Vendor but must take no direction from them.

Independent Verification and Validation (IV&V): The systematic set of oversight activities designed to provide an objective, third-party assessment of the MOVERS project’s health, technical quality, and adherence to requirements.

Independence / Objective Oversight: A state of operation where the IV&V contractor maintains no financial, organizational, or personal ties to any other project stakeholder, including but not limited to the Implementation Vendor, the PMT Vendor, Oracle and its affiliates, state team members, or any member of the MOVERS Oversight Committee. This includes a strict contractual obligation to provide unvarnished, factual assessments and "pushback" to the state, regardless of the potential impact on any other party.

Executive Session(s): The MOVERS Oversight Committee may convene executive sessions to receive candid, independent briefings from the IV&V contractor. The MOVERS Program Executive is permitted to attend these sessions to ensure alignment between strategic oversight and contractual execution, unless the MOVERS Oversight Committee requests a meeting outside the presence of the Program Executive. Any such session, and any determination to close the session to the public, will be conducted in accordance with Missouri Sunshine Law (Chapter 610, RSMo.).

Artifacts: Any document, code, test plan, schedule, report, or data produced by the Implementation Vendor, the PMT Vendor, or the State PMT that is subject to review, verification, or validation by the IV&V contractor.

Functional Acceptance: The formal, written endorsement by the MOVERS Oversight Committee confirming that a deliverable meets the program's strategic, quality, and technical standards. This endorsement is a prerequisite for the deliverable to be considered for final contractual acceptance by the MOVERS Program Executive.

Project Management Deliverables: This includes all written work product, reports, trackers, schedules, plans, dashboards, meeting materials, and other written work products required by the Contract, approved work plan or written direction from the MOVERS Program Executive (or designee).

Project Management Services: This includes but is not limited to meeting facilitation, coordination of project participants, maintenance of project management artifacts, tracking of risks, issues, decisions, corrective actions, deliverables, stakeholder coordination, and governance and m management services necessary to support MOVERS execution, governance, reporting, transparency and accountability.

PARAGRAPH ADDED PER AMENDMENT 01

Artificial Intelligence (AI) Definitions:

Artificial Intelligence (AI): A machine-based system or service that can generate outputs such as content, predictions, recommendations, or decisions (i.e. virtual or real environments) influencing the environments they interact with.

Generative AI: Artificial intelligence (AI) service that generates new content, such as text, images, audio, code, synthetic data, or other content based on learned patterns from large data sets, including but not limited to Large Language Models (LLMs).

Machine Learning (ML): A type of Artificial Intelligence (AI) that helps computers and machines learn like humans, to perform tasks, and to improve their performance and accuracy through experience and exposure to more data.

AI Training: The computational process by which an artificial intelligence or machine learning model ingests and processes data to develop, adjust, or optimize its internal parameters, weights, or algorithms for the purpose of enabling the model to perform specified tasks, generate outputs, or make predictions. Training includes initial pre-training on large datasets, fine-tuning on domain-specific data, and any reinforcement or feedback-based optimization processes applied to the model.

Automated Decision-Making (ADM) Technology: Any system, software, or algorithmic process—utilizing either artificial intelligence, machine learning, or advanced rule-based logic—that automates the evaluation of data to make a decision, issue a score, or recommend a specific course of action with minimal or no human intervention.

AI Model: A component of an information system that implements AI technology and uses computational, statistical, or machine-learning techniques to produce outputs from a given set of inputs.

AI Prompt: The input, instruction, or command that a user provides to an Artificial Intelligence (AI) model to elicit a specific AI generated output, which can be in the form of text, code, images, audio, automated task or function.

Agentic AI: Artificial Intelligence (AI) service that exhibits a level of autonomy, proactivity, and decision-making capability, often acting as agents that can pursue goals, initiate actions, and adapt based on context without direct human prompting.

Accuracy of Background Information:

Although an attempt has been made to provide accurate and up-to-date information, the State of Missouri does not warrant or represent that the background information provided herein reflects all relationships or existing conditions related to this RFP.

****END OF INTRODUCTION AND BACKGROUND INFORMATION SECTION****

SCOPE OF WORK SECTION

Core Service Requirement: The contractor shall provide independent verification and validation services to support the successful implementation of the MO (Missouri) Vital Enterprise Resource System (MOVERS) for the State of Missouri.

Dual Reporting Governance Model: To ensure a separation between project oversight and contract administration, the contractor shall operate under a mandatory dual-reporting structure. Functionally, the contractor shall report to the MOVERS Oversight Committee, which serves as the principal source of strategic project direction and provides governance endorsement (Functional Acceptance) of deliverables. Administratively, the contractor shall report to the MOVERS Program Executive (or its designee), who is the primary point of contact for all contractual matters, including the Administrative Approval of invoices for payment. For daily project activities, the contractor shall coordinate with the State PMT but is not bound by any PMT instructions that conflict with the contractor’s independent assessment or affirmative direction from the MOVERS Program Executive or MOVERS Oversight Committee.

Guiding Principle of Independence: The contractor shall understand and agree that the primary value of Independent Verification and Validation (IV&V) lies in its absolute objectivity. While the contractor is expected to collaborate constructively with all project participants, the contractor must maintain strict independence at all times.

The contractor’s fundamental obligation shall be to provide the state with straightforward, factual assessments of project health, risks, and deliverable quality. The contractor must proactively identify technical flaws, process failures, or schedule risks and escalate them appropriately, regardless of the preferences, positions, or potential financial impact on any other project stakeholder, including but not limited to the State PMT, the ERP Implementation contractor(s), the Project Management contractor, ERP Solution contractor and its affiliates, secondary oversight entities, or any other state team members or vendors. The state relies on the contractor to serve as an objective "early warning system" and explicitly empowers the contractor to challenge assumptions and push back against project decisions that jeopardize the successful implementation of the MOVERS system.

Collaboration with Concurrent Oversight Entities: To the extent the state or other governmental bodies engage concurrent oversight entities, the contractor shall coordinate and collaborate with them. As directed by the MOVERS Program Executive, this coordination may involve sharing non-confidential project data, aligning data request schedules, and participating in joint briefings to establish a single source of truth and reduce the burden of duplicate requests on project teams.

While the contractor must maintain its independent judgment at all times, the contractor must review the findings of any such concurrent oversight entities when provided by the state. In the event of a material disagreement between the contractor's assessment and the findings of another oversight entity, the contractor shall proactively document the technical or methodological reasons for the divergence and present this analysis to the MOVERS Oversight Committee including best practices. The contractor shall not alter its independent findings solely to achieve consensus. Instead, the contractor shall proactively:

Conduct a Professional Consultation: Initiate a meeting with the concurrent oversight entity to understand the technical or methodological basis for its divergent finding.

Submit a Divergence Analysis Report: If the disagreement persists, the contractor shall submit a formal report to the MOVERS Oversight Committee prior to the next scheduled meeting. This report must:

Clearly state the specific finding(s) in dispute;

Detail the contractor’s independent finding and the supporting evidence; and Provide a professional analysis explaining the technical or methodological reasons for the divergence (e.g., differences in data sets, audit timing, or evaluation standards).

The contractor must understand and agree that the MOVERS Oversight Committee holds the final authority to resolve conflicting oversight findings. The contractor’s role shall be to provide the necessary technical clarity to enable the MOVERS Oversight Committee to make a timely and informed final decision.

Contractor as Single Point of Contact: The contractor must function as the single point of contact for the state agency, regardless of any subcontract arrangements established by the contractor, including assuming responsibility and liability for all problems relating to all services provided. The state agency will not hold the contractor responsible or liable for any subcontractor/third party relationships established by the state agency outside of the contract. The state agency will assume the responsibility of all contractual relationships established outside the MOVERs independent verification and validation services contract to ensure the third parties’ performance do not impact the contractor’s ability to perform the requirements of the contract.

Independent Contractor Status: The contractor must represent himself or herself to be an independent contractor offering such services to the public and shall not represent himself/herself or his/her employees to be an employee of the State of Missouri. Consequently, the contractor shall understand and agree that the individual consultants provided by the contractor shall not be utilized on any project in such a manner that conflicts with U.S. Internal Revenue Service and/or U.S. Department of Labor laws and regulations pertaining to distinctions between employees and contractors.

Provision of Resources: Unless otherwise specified herein, the contractor shall furnish all material, labor, facilities, equipment, and supplies necessary to perform the services required herein.

Contractor Experience Requirements: The contractor must meet or exceed the following minimum experience requirements at the time of proposal submission and for the duration of the contract:

Contractor Experience: The contractor must have been in business for a minimum of ten (10) years and shall have a minimum of seven (7) years’ experience in providing IV&V services in the public sector (federal, state, local government). Experience with Oracle Fusion Cloud Finance and HCM applications for a public sector entity is highly desirable.

The contractor must have completed a minimum of three (3) public sector IV&V projects within the last seven (7) years that each demonstrate the experience required below:

The IV&V projects must have been a complex ERP system enabling Financial Management and/or Human Resources and Payroll for a multi-year, enterprise-level project for a public sector entity comprised of numerous agencies/departments/business units that operate independently in program mission yet also have some common business functions.

The public sector entities for the three referenced projects must be of a comparable size and complexity to or larger than the State of Missouri. For the purposes of this RFP, “comparable size and complexity” is defined as an entity with an annual budget of at least $4 billion and a minimum of 10,000 full-time equivalent employees.

Team Qualifications and Requirements:

General Staffing Provisions: The contractor must provide a team of senior, experienced professionals to execute this engagement.

State Approval of Personnel: The contractor must provide resumes for all proposed contractor key personnel for review and approval by the MOVERS Program Executive. The state reserves the right to interview any proposed staff member prior to acceptance and to reject any individual deemed unsuitable.

Staff Replacement: Should any key personnel need to be replaced after acceptance, the contractor must propose a replacement with equal or greater qualifications within ten (10) business days. The proposed replacement shall be subject to the state's interview and approval process.

PARAGRAPH REVISED PER AMENDMENT 02

Key Personnel and Minimum Qualifications: The contractor shall provide dedicated personnel to lead the services required herein. The contractor’s Project Manager, the two Senior Business and System Analysts, and the Technical Architect shall be allocated full-time. For the purposes of this RFP, “Full-Time” is defined as a 100% dedication of the individual’s professional time and effort to this contract. These individuals shall not be assigned to any other project or client and must be available to the state during core business hours of (7:00 AM to 5:00 PM CST), Monday through Friday, excluding state holidays. The Technical System Architect must be available as needed, but the proposed allocation may be less than full-time, provided the contractor demonstrates how all technical oversight duties shall be successfully met. The contractor shall provide the personnel necessary to perform the services outlined herein, which must minimally include the following positions:

Project Manager:

Experience: The project manager must have a minimum of twelve (12) years of IT project management experience, including a minimum of seven (7) years specifically in an IV&V leadership role. The project manager must have hands-on experience with requirements management, user acceptance testing, and project health analysis on large-scale public sector ERP projects. The project manager must have knowledge of complex ERP systems enabling Financial Management and/or Human Resources and Payroll. Experience with Oracle Fusion Cloud is highly desirable.

Executive Communication: The project manager must have demonstrated experience presenting findings and risks directly to executive-level steering committees or oversight boards.

Certification: The project manager must hold a current Project Management Professional (PMP) certification from the Project Management Institute (PMI) or an equivalent certification (e.g., PgMP, PRINCE2).

Senior Business and System Analyst – Finance (1 Full-Time Position): The contractor’s senior business and system analyst shall be dedicated to the oversight of all ERP/Financial modules (e.g., Accounts Payable, General Ledger, Grants Management).

Experience: The senior business and system analyst must have a minimum of seven (7) years of experience as a business or systems analyst on complex ERP projects, with a specific focus on public sector financial processes. The senior business and system analyst must have hands-on experience with requirements traceability and user acceptance testing on at least two prior government ERP implementations. Experience with Oracle Fusion Cloud Finance applications is highly desirable.

Senior Business and System Analyst – HCM/Payroll (1 Full-Time Position): The contractor’s senior business and system analyst shall be dedicated to the oversight of all HCM/Payroll modules (e.g., Core HR, Benefits, Time & Labor, Payroll).

Experience: The senior business and system analyst must have a minimum of seven (7) years of experience as a business or systems analyst on complex ERP projects, with a specific focus on public sector Human Resources, payroll regulations, and labor laws. The senior business and system analyst must have hands-on experience with requirements traceability and user acceptance testing on at least two prior government ERP implementations. Experience with Oracle Fusion Cloud HCM and Payroll applications is highly desirable.

Technical (System) Architect (1 Full-Time Position):

Experience: The technical architect must have a minimum of fifteen (15) years of professional Information Technology experience, including at least ten (10) years in a lead architect role for large, complex applications involving COTS and custom components.

Technical Skills: The technical architect must have demonstrated experience with cloud architecture (SaaS, PaaS), middleware technologies, CI/CD pipelines, and containerization (e.g., Docker, Kubernetes). The technical architect must have a deep understanding of enterprise application integration via APIs and web services.

Government Experience: Experience working on state government projects is highly desirable.

Onsite Presence and Workspace: The contractor and the contractor’s personnel providing the IV&V services shall operate on-site at the MOVERS office in Jefferson City, Missouri and shall only provide remote work as detailed below.

Remote Work: The contractor may request to perform services from an off-site facility. Prior to performing any remote work, the contractor must obtain prior written approval from the MOVERS Program Executive, who may reassess and revoke this approval at any time. Any approved off-site facility must be located within the continental United States, unless the contractor provides an acceptable written exception to Executive Order 04-09.

State-Provided Resources and Access

Workspace and Equipment: For contractor staff performing services on-site, the state will provide adequate workspace (as determined by the state), one shared team telephone for local calls, and access to printers and copiers. The state will also provide necessary computer/communications access and project-specific software in about five (5) business days after the contractor’s staff are onboarded.

Office Hours: Contractor staff will have access to the MOVERS project office during the state’s normal business hours (7:00 a.m. to 5:00 p.m. CST, Monday through Friday, excluding state holidays, https://oa.mo.gov/commissioner/state-holidays). After-hours access may be accommodated upon request.

Contractor-Provided Equipment: For any approved off-site work, the contractor must provide all necessary equipment (e.g., laptops) for its staff. Remote access to the state’s network must use a method and software determined and provided by the state.

PARAGRAPH REVISED AND SUBPARAGRAPHS ADDED PER AMENDMENT 01

Data Security and Location: All data associated with the service shall only be hosted, stored, and accessed within the United States. The contractor shall not store, locate, transfer, transmit or permit access to any portion of the state agency’s system instance, configuration, customization, documentation, or code related to the contractor’s services, nor any state agency data at rest, outside of the United States. The contractor shall prohibit all personnel from storing state agency data on removeable media, including but not limited to USB drives, optical discs, or on mobile or personally owned devices such as tablets, or mobile phones. Storage of such data is permitted only on devices used exclusively within secured and controlled data centers and within the Microsoft SharePoint site provided by the state.

0. Ownership: The state’s electronic data or information submitted by the state or its authorized users with authorized access to the solution/service shall be considered “State Data” for ownership purposes of the contract, as the state serves as either the owner or curator of the data submitted in the solution/service. “State Data” shall include: (a) the state’s data collected, used, processed, stored, or generated as the result of the Services; (b) personally identifiable information (“PII”) collected, used, processed, stored, or generated as the result of the services, including, without limitation, any information that identifies an individual, such as an individual’s social security number or other government-issued identification number, date of birth, address, telephone number, biometric data, mother’s maiden name, email address, credit card information, or an individual’s name in combination with any other of the elements listed herein; (c) protected health information (“PHI”) as that term is defined under the Privacy Rule, 45 Code of Federal Regulations (CFR) §160.103: and (d) all aforementioned data in (a), (b), and (c) without regard to whether such data is encrypted and/or de-identified. State data is and shall remain the sole and exclusive property of the state and all right, title, and interest in the same is reserved by the state.

0. “State Data” stored in the software and services being provided as a result of the contract shall also be known and treated by the contractor as confidential information in accordance with the contract, applicable contractor’s documentation, and applicable law.

Contractor Use of State Data: The contractor shall: (a) keep and maintain state data in strict confidence, using such degree of care as is appropriate and consistent with its obligations as further described in the contract and applicable law to avoid unauthorized access, use, disclosure, or loss; (b) use and disclose state data solely and exclusively for the purpose of providing the services, such use and disclosure being in accordance with the contract, any applicable Statement of Work, and applicable law; (c) not use, sell, rent, transfer, distribute, or otherwise disclose or make available state data for contractor’s own purposes or for the benefit of anyone other than the state without the state’s prior written consent; and, (d) not provide state data to any third party without the express written permission of the state. “…for the purpose of providing the services” as referenced above includes the right of the contractor to use state data to prevent or address service or technical problems, and verify service improvements, in accordance with the contract and the solution’s documentation, or in accordance with the state’s instructions.

Adherence to State Policies: The contractor’s personnel, when on-site, must adhere to all state and facility policies, including but not limited to those pertaining to internet usage, data security, personnel conduct, and dress code. After award, the contractor must review these policies with the MOVERS Program Executive or their designee.

PARAGRAPH REVISED PER AMENDMENT 01

Background Checks: Prior to providing services, the contractor must ensure all personnel (including third-party staff) pass nationwide fingerprint-based background checks through the Missouri State Highway Patrol (https://www.machs.mo.gov/MACHSFP/home.html) that meet or exceed state standards for employees. The contractor shall be responsible for all associated costs.